RAM 1500 2019

Complete listing of complaints and recalls for this vehicle

1.8K
Complaints
50
Recalls

Complaints & Recalls

1.8K Complaints 50 Recalls

Official Safety Recalls - Important!

50 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V298000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 8, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
FREE Recall Solution:
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 08C
Notice Date: May 27, 2025
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V653000 SAFETY RECALL
1M Vehicles Affected
Recall Date: Sep 5, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Potential Risk:
Driving with a disabled electronic stability control system can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 75B
Notice Date: Sep 26, 2024
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 23V411000 SAFETY RECALL
80.6K Vehicles Affected
Recall Date: Jun 8, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 66A
Notice Date: Oct 31, 2023
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V904000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Dec 8, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Potential Risk:
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: ZB8
Notice Date: Dec 22, 2022
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V406000 SAFETY RECALL
138.6K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Potential Risk:
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Z46
Notice Date: Jan 11, 2024
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
NHTSA Campaign: 21V632000 SAFETY RECALL
212.4K Vehicles Affected
Recall Date: Aug 12, 2021
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Potential Risk:
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: Y55
Notice Date: May 26, 2022
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
NHTSA Campaign: 20V580000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Potential Risk:
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W67
Notice Date: Nov 12, 2020
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V513000 SAFETY RECALL
160.2K Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.

Potential Risk:
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W63
Notice Date: Sep 10, 2020
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V208000 SAFETY RECALL
425.6K Vehicles Affected
Recall Date: Apr 9, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.

Potential Risk:
Reduced visibility increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W25
Notice Date: Apr 27, 2020
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V191000 SAFETY RECALL
319.6K Vehicles Affected
Recall Date: Apr 2, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W30-W37
Notice Date: Apr 27, 2020
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 20V080000 SAFETY RECALL
11 Vehicles Affected
Recall Date: Feb 13, 2020
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.

Potential Risk:
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: W06
Notice Date: Mar 10, 2020
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
NHTSA Campaign: 19V887000 SAFETY RECALL
34 Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VE1
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V812000 SAFETY RECALL
193 Vehicles Affected
Recall Date: Nov 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.

Potential Risk:
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB8
Notice Date: Dec 12, 2019
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V757000 SAFETY RECALL
108K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Potential Risk:
Combustion in the intake manifold can increase the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: VB1
Notice Date: Apr 16, 2020
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19E059000 SAFETY RECALL
648 Vehicles Affected
Recall Date: Aug 27, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.

Potential Risk:
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V93
Notice Date: Sep 26, 2019
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V556000 SAFETY RECALL
237 Vehicles Affected
Recall Date: Jul 26, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Potential Risk:
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V83
Notice Date: Aug 8, 2019
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V448000 SAFETY RECALL
27 Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Potential Risk:
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V67
Notice Date: Jun 27, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V407000 SAFETY RECALL
296K Vehicles Affected
Recall Date: May 31, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.

Potential Risk:
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V61, V71
Notice Date: Jun 20, 2019
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V324000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Apr 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.

Potential Risk:
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FREE Recall Solution:
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V48
Notice Date: Jun 13, 2019
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V201000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Mar 14, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.

Potential Risk:
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V29
Notice Date: Apr 5, 2019
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V142000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.

Potential Risk:
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FREE Recall Solution:
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V17
Notice Date: Mar 15, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V067000 SAFETY RECALL
193.8K Vehicles Affected
Recall Date: Feb 5, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.

Potential Risk:
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V07
Notice Date: Feb 25, 2019
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V051000 SAFETY RECALL
15 Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."

Potential Risk:
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V12
Notice Date: Mar 7, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V020000 SAFETY RECALL
159.7K Vehicles Affected
Recall Date: Jan 24, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.

Potential Risk:
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V04
Notice Date: Feb 11, 2019
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V822000 SAFETY RECALL
23 Vehicles Affected
Recall Date: Nov 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.

Potential Risk:
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: UB7
Notice Date: Dec 20, 2018
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V556000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Aug 23, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.

Potential Risk:
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U88
Notice Date: Sep 26, 2018
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018

Consumer Complaints

1.8K Complaints
Chrysler (fca Us, Llc)
Campaign: 11565538 Other
Jan 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

Corrective Action:

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

Additional Notes:

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

Manufacturer: RAM
Mfg Campaign: 11565538
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11565538 Other
Jan 15, 2024
Defect Description:

STEERING

Potential Consequences:

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

Corrective Action:

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

Additional Notes:

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

Manufacturer: RAM
Mfg Campaign: 11565538
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11565551 Other
Jan 15, 2024
Defect Description:

STEERING

Potential Consequences:

While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles

Corrective Action:

While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles

Additional Notes:

While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles

Manufacturer: RAM
Mfg Campaign: 11565551
Notice Date: Jan 15, 2024
Recall Date: Jan 15, 2024
Chrysler (fca Us, Llc)
Campaign: 11564992 Other
Jan 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Corrective Action:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Additional Notes:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Manufacturer: RAM
Mfg Campaign: 11564992
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11564992 Other
Jan 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Corrective Action:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Additional Notes:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Manufacturer: RAM
Mfg Campaign: 11564992
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11564992 Other
Jan 11, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Corrective Action:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Additional Notes:

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Manufacturer: RAM
Mfg Campaign: 11564992
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Chrysler (fca Us, Llc)
Campaign: 11564606 Other
Jan 10, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 5 MPH and making a left turn, the steering wheel became extremely difficult to turn. The contact pulled off the roadway. The contact observed a steering wheel with an exclamation point illuminated and a message to take the vehicle in for service was displayed. The contact stated that as he stopped, with the engine on, the warning lights turned off and the steering functionality returned. The contact stated that the failure was intermittent but had occurred several times and always at slow speeds while turning. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 105,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 5 MPH and making a left turn, the steering wheel became extremely difficult to turn. The contact pulled off the roadway. The contact observed a steering wheel with an exclamation point illuminated and a message to take the vehicle in for service was displayed. The contact stated that as he stopped, with the engine on, the warning lights turned off and the steering functionality returned. The contact stated that the failure was intermittent but had occurred several times and always at slow speeds while turning. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 105,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 5 MPH and making a left turn, the steering wheel became extremely difficult to turn. The contact pulled off the roadway. The contact observed a steering wheel with an exclamation point illuminated and a message to take the vehicle in for service was displayed. The contact stated that as he stopped, with the engine on, the warning lights turned off and the steering functionality returned. The contact stated that the failure was intermittent but had occurred several times and always at slow speeds while turning. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 105,000.

Manufacturer: RAM
Mfg Campaign: 11564606
Notice Date: Jan 10, 2024
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Campaign: 11564498 Other
Jan 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Corrective Action:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Additional Notes:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Manufacturer: RAM
Mfg Campaign: 11564498
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11564498 Other
Jan 9, 2024
Defect Description:

ENGINE

Potential Consequences:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Corrective Action:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Additional Notes:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Manufacturer: RAM
Mfg Campaign: 11564498
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11564498 Other
Jan 9, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Corrective Action:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Additional Notes:

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

Manufacturer: RAM
Mfg Campaign: 11564498
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Chrysler (fca Us, Llc)
Campaign: 11564029 Other
Jan 7, 2024
Defect Description:

ENGINE

Potential Consequences:

Notorious exhaust manifold & mounting bolts failure affecting ALL Ram pickup trucks with the HEMI engine. Exhaust manifold bolts are breaking and/or becoming loose causing a major combustion leak, exhaust manifold damage & posing a great fire hazard. Manufacturer is well aware of the problem at hand & has grossly neglected to issue a safety recall to mitigate the hazardous conditions, risking the lives of unsuspecting occupants. I first addressed this issue with the selling dealership service advisor upon an oil change of a newly purchased vehicle & was told the noise I was hearing was a perfectly normal “HEMI Tick”. Gross Negligence to say the least!!

Corrective Action:

Notorious exhaust manifold & mounting bolts failure affecting ALL Ram pickup trucks with the HEMI engine. Exhaust manifold bolts are breaking and/or becoming loose causing a major combustion leak, exhaust manifold damage & posing a great fire hazard. Manufacturer is well aware of the problem at hand & has grossly neglected to issue a safety recall to mitigate the hazardous conditions, risking the lives of unsuspecting occupants. I first addressed this issue with the selling dealership service advisor upon an oil change of a newly purchased vehicle & was told the noise I was hearing was a perfectly normal “HEMI Tick”. Gross Negligence to say the least!!

Additional Notes:

Notorious exhaust manifold & mounting bolts failure affecting ALL Ram pickup trucks with the HEMI engine. Exhaust manifold bolts are breaking and/or becoming loose causing a major combustion leak, exhaust manifold damage & posing a great fire hazard. Manufacturer is well aware of the problem at hand & has grossly neglected to issue a safety recall to mitigate the hazardous conditions, risking the lives of unsuspecting occupants. I first addressed this issue with the selling dealership service advisor upon an oil change of a newly purchased vehicle & was told the noise I was hearing was a perfectly normal “HEMI Tick”. Gross Negligence to say the least!!

Manufacturer: RAM
Mfg Campaign: 11564029
Notice Date: Jan 7, 2024
Recall Date: Jan 7, 2024
Chrysler (fca Us, Llc)
Campaign: 11563684 Other
Jan 5, 2024
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

Manufacturer: RAM
Mfg Campaign: 11563684
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11563684 Other
Jan 5, 2024
Defect Description:

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated that the tailgate unintentionally opened while driving at various speeds. The tailgate ajar light failed to illuminate while the tailgate was open. The contact learned of NHTSA Campaign Number: 22V904000 (Structure). The vehicle was taken to the dealer, but the mechanic was unable to determine the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was not included in the recall. The approximate failure mileage was 12,000.

Manufacturer: RAM
Mfg Campaign: 11563684
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11563733 Other
Jan 5, 2024
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, a message indicating that the power steering was off was displayed temporarily. Additionally, the contact stated that while her son was driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was pulling to the left. The contact stated that the failure had occurred with oncoming traffic, nearly causing a crash. The contact stated that the failure had been recurring intermittently while driving at slow speeds. The contact stated that each time the failure occurred, her son pulled to the side of the road, turned off and restarted the vehicle, and waited until the power steering became functional. The contact's son then continued driving; however, the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 49,900.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, a message indicating that the power steering was off was displayed temporarily. Additionally, the contact stated that while her son was driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was pulling to the left. The contact stated that the failure had occurred with oncoming traffic, nearly causing a crash. The contact stated that the failure had been recurring intermittently while driving at slow speeds. The contact stated that each time the failure occurred, her son pulled to the side of the road, turned off and restarted the vehicle, and waited until the power steering became functional. The contact's son then continued driving; however, the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 49,900.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, a message indicating that the power steering was off was displayed temporarily. Additionally, the contact stated that while her son was driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was pulling to the left. The contact stated that the failure had occurred with oncoming traffic, nearly causing a crash. The contact stated that the failure had been recurring intermittently while driving at slow speeds. The contact stated that each time the failure occurred, her son pulled to the side of the road, turned off and restarted the vehicle, and waited until the power steering became functional. The contact's son then continued driving; however, the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 49,900.

Manufacturer: RAM
Mfg Campaign: 11563733
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024
Chrysler (fca Us, Llc)
Campaign: 11563417 Other
Jan 3, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Large amounts of water enters the cab from a defective rear backlite assembly. Damage sustained to the rear seat fabric, cushion and carpeting. Concern for mold and mildew (health hazard). There is a pending class action lawsuit for the leaking issue. Dodge has extended the warranty on the Center High Mounted Stop Lamp (3rd brake light). The rear backlite assembly has been replaced by the local Dodge dealer at the cost of $1485.40. Dodge is well aware of water entering the cab not only from the 3rd brake light but also the rear backlite assembly and the roof mounted antennae.

Corrective Action:

Large amounts of water enters the cab from a defective rear backlite assembly. Damage sustained to the rear seat fabric, cushion and carpeting. Concern for mold and mildew (health hazard). There is a pending class action lawsuit for the leaking issue. Dodge has extended the warranty on the Center High Mounted Stop Lamp (3rd brake light). The rear backlite assembly has been replaced by the local Dodge dealer at the cost of $1485.40. Dodge is well aware of water entering the cab not only from the 3rd brake light but also the rear backlite assembly and the roof mounted antennae.

Additional Notes:

Large amounts of water enters the cab from a defective rear backlite assembly. Damage sustained to the rear seat fabric, cushion and carpeting. Concern for mold and mildew (health hazard). There is a pending class action lawsuit for the leaking issue. Dodge has extended the warranty on the Center High Mounted Stop Lamp (3rd brake light). The rear backlite assembly has been replaced by the local Dodge dealer at the cost of $1485.40. Dodge is well aware of water entering the cab not only from the 3rd brake light but also the rear backlite assembly and the roof mounted antennae.

Manufacturer: RAM
Mfg Campaign: 11563417
Notice Date: Jan 3, 2024
Recall Date: Jan 3, 2024
Chrysler (fca Us, Llc)
Campaign: 11563108 Other
Jan 2, 2024
Defect Description:

ENGINE

Potential Consequences:

Broken exhaust manifold bolt warped the exhaust manifolds. Exhaust fumes can enter the engine compartment using the recirculation button. This is a known Hemi issue for years

Corrective Action:

Broken exhaust manifold bolt warped the exhaust manifolds. Exhaust fumes can enter the engine compartment using the recirculation button. This is a known Hemi issue for years

Additional Notes:

Broken exhaust manifold bolt warped the exhaust manifolds. Exhaust fumes can enter the engine compartment using the recirculation button. This is a known Hemi issue for years

Manufacturer: RAM
Mfg Campaign: 11563108
Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Campaign: 11562797 Other
Dec 31, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

On December 30, 2023, my 2019 Ram 1500 Laramie edition suddenly and unexpectedly popped out of gear into neutral while driving approx. 35 mph. The vehicle engine was on, however, no power was being applied to the drive train as the vehicle was in Neutral. The engine revved fine, just no power to the drive train. The gear selector flashed “D” and a message appeared on the center console information center instructing me to shift into Park. I had to stop the truck in traffic, shift to Park, then back into Drive to get the truck moving again. This was a very serious and potentially dangerous situation requiring me to stop on the roadway before I could effectuate shifting into Park and then back to Drive to get the truck moving again. I contacted the Ram dealer that same day and was able to obtain an appointment for the truck on Jan. 2, 2024 for an inspection and repairs due to this very serious and potentially life-threatening matter. Respectfully submitted, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

On December 30, 2023, my 2019 Ram 1500 Laramie edition suddenly and unexpectedly popped out of gear into neutral while driving approx. 35 mph. The vehicle engine was on, however, no power was being applied to the drive train as the vehicle was in Neutral. The engine revved fine, just no power to the drive train. The gear selector flashed “D” and a message appeared on the center console information center instructing me to shift into Park. I had to stop the truck in traffic, shift to Park, then back into Drive to get the truck moving again. This was a very serious and potentially dangerous situation requiring me to stop on the roadway before I could effectuate shifting into Park and then back to Drive to get the truck moving again. I contacted the Ram dealer that same day and was able to obtain an appointment for the truck on Jan. 2, 2024 for an inspection and repairs due to this very serious and potentially life-threatening matter. Respectfully submitted, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

On December 30, 2023, my 2019 Ram 1500 Laramie edition suddenly and unexpectedly popped out of gear into neutral while driving approx. 35 mph. The vehicle engine was on, however, no power was being applied to the drive train as the vehicle was in Neutral. The engine revved fine, just no power to the drive train. The gear selector flashed “D” and a message appeared on the center console information center instructing me to shift into Park. I had to stop the truck in traffic, shift to Park, then back into Drive to get the truck moving again. This was a very serious and potentially dangerous situation requiring me to stop on the roadway before I could effectuate shifting into Park and then back to Drive to get the truck moving again. I contacted the Ram dealer that same day and was able to obtain an appointment for the truck on Jan. 2, 2024 for an inspection and repairs due to this very serious and potentially life-threatening matter. Respectfully submitted, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11562797
Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Campaign: 11561341 Other
Dec 21, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle independently shifted into neutral(N) with a message to park the vehicle was displayed. The contact stated that the failure had been recurring while driving. The contact stated while driving 10-15 MPH and making a turn, the failure recurred, nearly causing oncoming vehicles to crash into the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer informed the contact that there was no fix for the failure. The manufacturer was notified of the failure and informed the contact that it was a known failure. A case was opened, and the manufacturer provided rental assistance. The manufacturer later informed the contact to drive or trade the vehicle because there was no current fix for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle independently shifted into neutral(N) with a message to park the vehicle was displayed. The contact stated that the failure had been recurring while driving. The contact stated while driving 10-15 MPH and making a turn, the failure recurred, nearly causing oncoming vehicles to crash into the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer informed the contact that there was no fix for the failure. The manufacturer was notified of the failure and informed the contact that it was a known failure. A case was opened, and the manufacturer provided rental assistance. The manufacturer later informed the contact to drive or trade the vehicle because there was no current fix for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle independently shifted into neutral(N) with a message to park the vehicle was displayed. The contact stated that the failure had been recurring while driving. The contact stated while driving 10-15 MPH and making a turn, the failure recurred, nearly causing oncoming vehicles to crash into the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed; however, the dealer informed the contact that there was no fix for the failure. The manufacturer was notified of the failure and informed the contact that it was a known failure. A case was opened, and the manufacturer provided rental assistance. The manufacturer later informed the contact to drive or trade the vehicle because there was no current fix for the failure. The vehicle was not repaired. The failure mileage was approximately 40,000.

Manufacturer: RAM
Mfg Campaign: 11561341
Notice Date: Dec 21, 2023
Recall Date: Dec 21, 2023
Chrysler (fca Us, Llc)
Campaign: 11561077 Other
Dec 20, 2023
Defect Description:

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Consequences:

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.

Corrective Action:

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.

Additional Notes:

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.

Manufacturer: RAM
Mfg Campaign: 11561077
Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023
Chrysler (fca Us, Llc)
Campaign: 11560460 Other
Dec 16, 2023
Defect Description:

STEERING

Potential Consequences:

When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.

Corrective Action:

When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.

Additional Notes:

When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.

Manufacturer: RAM
Mfg Campaign: 11560460
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
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