Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.
Mfg Campaign: 11514749
Recall Date: Mar 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.
Corrective Action:
While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.
Additional Notes:
While decelerating and still in motion, the vehicle drops out of drive, unable to accelerate, and a warning appears on the display cluster to shift the vehicle into park and then back to drive.
Mfg Campaign: 11514407
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.
Corrective Action:
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.
Additional Notes:
Power folding mirrors have failed and will not stay extended at highway speeds. At speed the drivers side mirror is very loose and flops around and will fold in against the drivers side window. When this happens the driver can no longer see behind him and must pull over to manually extend the mirror into the proper position. I have researched this online and it is common problem to this year, make and model. The dealership says the mirrors have just "worn out" and want $1600 to replace them, with no guarantee the new mirrors won't eventually have the same issue. The issue there is plastic gearing in the power fold mechanism that fails. This should not happen with a 4 year old vehicle that is garaged, and never abused.
Mfg Campaign: 11514471
Recall Date: Mar 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Problem refueling. nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse.
Corrective Action:
Problem refueling. nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse.
Additional Notes:
Problem refueling. nozzle/pump keeps shutting off after every 3-5 seconds causing gas to splash back. Truck was fine until 2022 problem getting worse.
Mfg Campaign: 11514217
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other VIN numbers regarding this, but per FCA and Ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are.
Corrective Action:
The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other VIN numbers regarding this, but per FCA and Ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are.
Additional Notes:
The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other VIN numbers regarding this, but per FCA and Ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are.
Mfg Campaign: 11514226
Recall Date: Mar 28, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.
Mfg Campaign: 11513618
Recall Date: Mar 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Corrective Action:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Additional Notes:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Mfg Campaign: 11513441
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Corrective Action:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Additional Notes:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Mfg Campaign: 11513441
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Corrective Action:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Additional Notes:
My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.
Mfg Campaign: 11513441
Recall Date: Mar 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Corrective Action:
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Additional Notes:
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Mfg Campaign: 11513181
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Corrective Action:
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Additional Notes:
Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable
Mfg Campaign: 11513181
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated while stopped in traffic, the vehicle inadvertently shifted into park and turned off without warning. The vehicle failed to restart. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,818.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated while stopped in traffic, the vehicle inadvertently shifted into park and turned off without warning. The vehicle failed to restart. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,818.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated while stopped in traffic, the vehicle inadvertently shifted into park and turned off without warning. The vehicle failed to restart. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,818.
Mfg Campaign: 11512986
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Corrective Action:
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Additional Notes:
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Mfg Campaign: 11513102
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Corrective Action:
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Additional Notes:
Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.
Mfg Campaign: 11513102
Recall Date: Mar 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Corrective Action:
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Additional Notes:
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Mfg Campaign: 11512316
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Corrective Action:
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Additional Notes:
When driving at speed and speeding up the transmission can go out of gear and leave the truck unable to accelerate. This has happened on the highway multiple times. Dealership CJDR24 unable to diagnose issue. Has been there twice. First time they said it was battery next time they said it was a transmission recall code that needed to be reset. Issue still remains. It is not a persistent issue but it is dangerous and has almost caused accidents on multiple occasions. To get transmission back in gear vehicle must be put in park or turned off then back on and it can drive normally again.
Mfg Campaign: 11512316
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Ticking noise. Issue with manifold. Had it fixed in 2022. Now it's occurring again. Called my local Dodge dealership and they said these parts are on back order because "so many are having the same issue". And asked if it was "still under warranty". #dodge When will this obvious recall actually be fixed? So many of your loyal customers are having issues. Your service depts are backed up with no parts. If you think we will stay loyal, you're wrong.
Corrective Action:
Ticking noise. Issue with manifold. Had it fixed in 2022. Now it's occurring again. Called my local Dodge dealership and they said these parts are on back order because "so many are having the same issue". And asked if it was "still under warranty". #dodge When will this obvious recall actually be fixed? So many of your loyal customers are having issues. Your service depts are backed up with no parts. If you think we will stay loyal, you're wrong.
Additional Notes:
Ticking noise. Issue with manifold. Had it fixed in 2022. Now it's occurring again. Called my local Dodge dealership and they said these parts are on back order because "so many are having the same issue". And asked if it was "still under warranty". #dodge When will this obvious recall actually be fixed? So many of your loyal customers are having issues. Your service depts are backed up with no parts. If you think we will stay loyal, you're wrong.
Mfg Campaign: 11512419
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This happens randomly while driving. While driving the vehicle,The Drive indicator around the shift knob will blink and The instrument panel will also display the message "Shift to P then Desired Gear". In this time, the engine remains running and the transmission enters a neutral state. When pressing the gas pedal, the engine revs and vehicle will not move. The vehicle has to be stopped, shifted into park, then back to drive. This has happened many many times since owning the vehicle. Photos attached below are while stopped. I also have video but it will not allow me to attach.
Corrective Action:
This happens randomly while driving. While driving the vehicle,The Drive indicator around the shift knob will blink and The instrument panel will also display the message "Shift to P then Desired Gear". In this time, the engine remains running and the transmission enters a neutral state. When pressing the gas pedal, the engine revs and vehicle will not move. The vehicle has to be stopped, shifted into park, then back to drive. This has happened many many times since owning the vehicle. Photos attached below are while stopped. I also have video but it will not allow me to attach.
Additional Notes:
This happens randomly while driving. While driving the vehicle,The Drive indicator around the shift knob will blink and The instrument panel will also display the message "Shift to P then Desired Gear". In this time, the engine remains running and the transmission enters a neutral state. When pressing the gas pedal, the engine revs and vehicle will not move. The vehicle has to be stopped, shifted into park, then back to drive. This has happened many many times since owning the vehicle. Photos attached below are while stopped. I also have video but it will not allow me to attach.
Mfg Campaign: 11512174
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11511765
Recall Date: Mar 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.
Corrective Action:
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.
Additional Notes:
The connector for the Trailer is located in a location that in the wrong place, the cable from all RVs and trailers is located at the left side of the hitch, so in order to attach the cable you need to stretch the cable and got loose when you turn, you need to get out and reconnect. Since the cable got disconnected the emergency brake of the camper got activated and after that things go to the wrong way, some tires explode for overheating, in other cases the trailer just got loose.
Mfg Campaign: 11511495
Recall Date: Mar 13, 2023
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