Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66A
Recall Date: Jun 8, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z46
Recall Date: Jun 9, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W67
Recall Date: Sep 24, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W63
Recall Date: Aug 27, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W06
Recall Date: Feb 13, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE1
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB8
Recall Date: Nov 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB1
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V93
Recall Date: Aug 27, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V83
Recall Date: Jul 26, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V67
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V61, V71
Recall Date: May 31, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V48
Recall Date: Apr 25, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V29
Recall Date: Mar 14, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V17
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V07
Recall Date: Feb 5, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V12
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V04
Recall Date: Jan 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UB7
Recall Date: Nov 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U88
Recall Date: Aug 23, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Consumer Complaints
1.8K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While I am driving my Rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can’t duplicate the problem so come pick up your truck. Not sure what to do, but I know I’m scared for anyone to drive this truck because it can be deadly. DCH Dodge of Temecula Ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don’t care about there customers lives. This is my 2nd transmission with only 35k miles on my truck
Corrective Action:
While I am driving my Rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can’t duplicate the problem so come pick up your truck. Not sure what to do, but I know I’m scared for anyone to drive this truck because it can be deadly. DCH Dodge of Temecula Ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don’t care about there customers lives. This is my 2nd transmission with only 35k miles on my truck
Additional Notes:
While I am driving my Rebel the transmission pops out of the driving gear while driving which makes me have no power when on the road. I have to come to a complete stop and put my truck into park and then back into drive before I can take off. Every time this has happened I have almost got hit by other cars with my family in the truck with me. Chrysler customer service rep hung up on me today and said there is nothing they can do about it. My dealer told me they can’t duplicate the problem so come pick up your truck. Not sure what to do, but I know I’m scared for anyone to drive this truck because it can be deadly. DCH Dodge of Temecula Ca sold me this truck I hope they can fix this problem for me. Chrysler has been useless they obviously don’t care about there customers lives. This is my 2nd transmission with only 35k miles on my truck
Mfg Campaign: 11448931
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated that while the fuel tank was empty, it would not accept gasoline, and the gasoline overflowed out of the fuel tank and onto the contact's arms, which caused chemical burns. The contact received medical treatment for his injury. The vehicle was taken to an independent mechanic and diagnosed with a faulty fuel filter neck. The fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was approximately 58,000.
Mfg Campaign: 11448954
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.
Corrective Action:
The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.
Additional Notes:
The rear window frame cracked. Water leaks into the interior. The window could fall out while traveling and create a road hazard or strike a vehicle behind me. It is a known issue as Ram has updated the part to correct the problem, but refuses to replace due to vehicle being 2 mos out of warranty and only 15k miles.
Mfg Campaign: 11448448
Recall Date: Jan 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.
Corrective Action:
1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.
Additional Notes:
1. Rear glass seal failed as a result of manufacturer defect allowing water to leak into back of passenger compartment, just below the airbags in the rear/roof of the cab. 2. Concern is that increased moisture inside the passenger compartment may impact the functionality of air bag or other electronic systems. 3 & 4. Rear glass was inspected by the manufacturer and replacement was recommended. Defect with rear glass seal/cracked window frames is documented in MOPAR Technical Service Bulletin (TSB) 23-016-21. This is a known issue to the manufacturer. 5. No warnings other than moisture build-up on the windows inside the passenger compartment and a saturated back seat and carpeting after wet weather.
Mfg Campaign: 11448246
Recall Date: Jan 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants $200 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You’re covered in gasoline
Corrective Action:
Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants $200 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You’re covered in gasoline
Additional Notes:
Fuel tank has a cap less tank system that sprays gasoline all over the person pumping it. Most fuel pumps will not let fuel into the tanks causing the person who is fueling the vehicle to be splashed with fuel. The dealership wants $200 just to look at it but a local mechanic says the system is faulty. The emissions are fine and the tank will fill at certain gas stations. There are no warning messages or indications of any kind. You start fueling and bam! You’re covered in gasoline
Mfg Campaign: 11447582
Recall Date: Jan 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to P then desired gear and the Gear selector will be blinking D which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since i,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral.
Corrective Action:
While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to P then desired gear and the Gear selector will be blinking D which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since i,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral.
Additional Notes:
While driving the truck it will randomly put itself in neutral and the dash will indicate it must shift to P then desired gear and the Gear selector will be blinking D which can only be done by stopping the truck completely. My dealer is unable to duplicate the issue. It has happened 4 times since i,ve owned it new. I have video of it doing it. I see others having the same issue on youtube and on ram forums if you google ram truck must shift to p to select gear. Imagine trying to cross lanes or merge with traffic and have your truck randomly go into neutral.
Mfg Campaign: 11447474
Recall Date: Jan 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Corrective Action:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Additional Notes:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Mfg Campaign: 11446344
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Corrective Action:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Additional Notes:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Mfg Campaign: 11446344
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Corrective Action:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Additional Notes:
On 06-06-2021 my wife, daughter and Me and our three dogs, was heading to are first destination on are 2 week vacation pulling are camper. In about 150 miles into the trip started smelling diesel, pulled over on a narrow 2 lane road couldn’t see anything. So my wife found a road we could pull off on to check everything out a mile away, right before we made it to the road a (service electronic throttle) message came on, so made it to the road to pull off stoped and instantly smoke started bellowing out from the back of the hood. I hopped out and started feeling something burning my legs looked down and saw liquid aluminum dripping and yelled from everyone to get out, by to time we got everyone out the whole front of the truck way fully on the so I got what I could get out and my wife was on the phone with 911. Knowing that the fire department is 20 minutes out I needed to save the camper. Fire is past the fire wall now, pull the panel for the emergency release to put the transmission in neutral one of the airbags blew up in my face and couldn’t get it out of park. So somehow I shook the truck and camper enough to get the pin out of the hitch and somehow someone drove by and asked them could they help me pull the camper away, and we hooked a chain and pulled it away. 24 minutes later the fire department arrived and everything I saved from the truck was in the grass and burned up to hot to get close to get. So 24 minutes of hell was just starting legs, hand burned and contacts burned can’t see well and back thumping. Calling everyone like Ram, insurance company no one will help. So the volunteer fire department pulled are camper to their fire station and stayed the night there until are family could pull us back home. Then the nightmare of dealing with the scummy progressive fight for almost 3 months that would not pay market value the time of the incident and somehow took over my claim I had. I have videos and pictures of the fire.
Mfg Campaign: 11446344
Recall Date: Jan 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.
Corrective Action:
Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.
Additional Notes:
Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.
Mfg Campaign: 11445697
Recall Date: Dec 31, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle
Corrective Action:
Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle
Additional Notes:
Rear window structure frame cracks prematurely causing structural damage due to water leaking through into the cab of the truck. This defective backlite by RAM 1500 has been leaking causing the rear window visibility to be affected by fogging up too easily and water dripping through the windows frame on to the inside of the window, also the vehicle is equipped with a battery pack behind the rear seat and if left to get wet will cause failures and damage to vehicle electrical system. The vehicle has been inspected and confirmed by the Ram certified dealership. Manufacture has been informed of this ongoing issue and has issued prior TSB cases for this defect. No prior issues with rear window prior to noticing the faulty cracked window frame. It appears this has been happening to several ram 1500 from years 2019-2022 this should not be happening on a like new 2 year old well taken care of vehicle
Mfg Campaign: 11445444
Recall Date: Dec 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running
Corrective Action:
Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running
Additional Notes:
Bolts holding the exhaust manifold to the engine block had broken on both sides. This led to a ticking sound coming from the engine bay while the vehicle was running
Mfg Campaign: 11444737
Recall Date: Dec 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.
Mfg Campaign: 11444551
Recall Date: Dec 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
gasoline leaking from top of gas tank
Corrective Action:
gasoline leaking from top of gas tank
Additional Notes:
gasoline leaking from top of gas tank
Mfg Campaign: 11444349
Recall Date: Dec 19, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Corrective Action:
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Additional Notes:
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Mfg Campaign: 11443899
Recall Date: Dec 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Corrective Action:
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Additional Notes:
The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.
Mfg Campaign: 11443899
Recall Date: Dec 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Corrective Action:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Additional Notes:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Mfg Campaign: 11443908
Recall Date: Dec 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Corrective Action:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Additional Notes:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Mfg Campaign: 11443908
Recall Date: Dec 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Corrective Action:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Additional Notes:
INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.
Mfg Campaign: 11443908
Recall Date: Dec 15, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "D" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "Shift to P then Desired Gear". A drop in engine RPM can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to P then back to D.
Corrective Action:
Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "D" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "Shift to P then Desired Gear". A drop in engine RPM can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to P then back to D.
Additional Notes:
Upon braking and downshifting, transmission occasionally erroneously falls out of gear without user input. The "D" indicator around the shift knob and in the instrument panel display will blink. The instrument panel will also display the message "Shift to P then Desired Gear". A drop in engine RPM can be observed before the erroneous shift. The engine remains running and the transmission remains in a neutral state at this time. This can be dangerous when it occurs upon braking for a railroad crossing or yield and merge situation in which I cannot accelerate into traffic or away from an oncoming train. The transmission can be re-engaged only after shifting to P then back to D.
Mfg Campaign: 11443945
Recall Date: Dec 15, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury