Complaints & Recalls
Official Safety Recalls - Important!
28 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 08C
Recall Date: May 8, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 86B
Recall Date: Oct 10, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 75B
Recall Date: Sep 5, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 37A
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 14A
Recall Date: Feb 9, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: ZB8
Recall Date: Dec 8, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z96
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z86
Recall Date: Aug 25, 2022
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y99
Recall Date: Nov 24, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y80
Recall Date: Nov 23, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y62
Recall Date: Sep 9, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y30
Recall Date: Jun 10, 2021
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Y04
Recall Date: Feb 1, 2021
Consumer Complaints
939 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Corrective Action:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Additional Notes:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Mfg Campaign: 11494608
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Corrective Action:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Additional Notes:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Mfg Campaign: 11494608
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Corrective Action:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Additional Notes:
Was making a slow 10-15mph right hand turn out of my neighborhood and the truck stalled. Power was still on, park brake came on while in motion. Had to shift back to park to restart. Once restarted, no caution or warning lights on the dash.
Mfg Campaign: 11494608
Recall Date: Nov 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Corrective Action:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Additional Notes:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Mfg Campaign: 11493413
Recall Date: Nov 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Corrective Action:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Additional Notes:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Mfg Campaign: 11493413
Recall Date: Nov 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Corrective Action:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Additional Notes:
I was making a right hand turn at about 5-10 mph and the truck stalled. All dash lights were still on. Truck was in Run position, engine just stalled, it put itself in park and emergency brake was engaged. Restarted truck with no warning lights or possible cause of fault. Thankfully there was no traffic or I could’ve been hit.
Mfg Campaign: 11493413
Recall Date: Nov 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2021 Ram 1500. The contact stated while driving 15 MPH, the vehicle stalled and lost motive power and failed to restart. The vehicle was towed to the dealer and the fuel system was replaced; however, the failure recurred. The vehicle was towed to the dealer, but no failure was found. The vehicle was towed to a different dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 14,000.
Corrective Action:
The contact owns a 2021 Ram 1500. The contact stated while driving 15 MPH, the vehicle stalled and lost motive power and failed to restart. The vehicle was towed to the dealer and the fuel system was replaced; however, the failure recurred. The vehicle was towed to the dealer, but no failure was found. The vehicle was towed to a different dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 14,000.
Additional Notes:
The contact owns a 2021 Ram 1500. The contact stated while driving 15 MPH, the vehicle stalled and lost motive power and failed to restart. The vehicle was towed to the dealer and the fuel system was replaced; however, the failure recurred. The vehicle was towed to the dealer, but no failure was found. The vehicle was towed to a different dealer for a diagnostic test. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 14,000.
Mfg Campaign: 11491985
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Pulling into my daughter's school this morning, I made a right, then a left into the parking lot/drop off line and the truck shut off completely. The parking brake came on, locked the truck up and automatically shifted itself to Park. Went to ACC mode. I pushed the start button again and all power went off. Pushed a third time and truck restarted. No codes no lights. Took truck to dealer where they hooked up to the CPU and showed no codes. Service advisor said they are seeing this a lot and there is no known repair from Chrysler/RAM. This is first instance where truck shut off. A month ago I got a parking bake default and it would not disengage. I had to turn the truck off then back on to get the brake to turn off.
Corrective Action:
Pulling into my daughter's school this morning, I made a right, then a left into the parking lot/drop off line and the truck shut off completely. The parking brake came on, locked the truck up and automatically shifted itself to Park. Went to ACC mode. I pushed the start button again and all power went off. Pushed a third time and truck restarted. No codes no lights. Took truck to dealer where they hooked up to the CPU and showed no codes. Service advisor said they are seeing this a lot and there is no known repair from Chrysler/RAM. This is first instance where truck shut off. A month ago I got a parking bake default and it would not disengage. I had to turn the truck off then back on to get the brake to turn off.
Additional Notes:
Pulling into my daughter's school this morning, I made a right, then a left into the parking lot/drop off line and the truck shut off completely. The parking brake came on, locked the truck up and automatically shifted itself to Park. Went to ACC mode. I pushed the start button again and all power went off. Pushed a third time and truck restarted. No codes no lights. Took truck to dealer where they hooked up to the CPU and showed no codes. Service advisor said they are seeing this a lot and there is no known repair from Chrysler/RAM. This is first instance where truck shut off. A month ago I got a parking bake default and it would not disengage. I had to turn the truck off then back on to get the brake to turn off.
Mfg Campaign: 11489794
Recall Date: Oct 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Corrective Action:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Additional Notes:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Mfg Campaign: 11489441
Recall Date: Oct 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Corrective Action:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Additional Notes:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Mfg Campaign: 11489441
Recall Date: Oct 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Corrective Action:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Additional Notes:
I bought my truck brand new with 500 miles on it Oct. 14th 21. I made it to around 70k when the truck would stutter and hesitate to drive. Took it to dealership and said No codes, nothing wrong after 2 days of "checking it". Brought it back at 76k and truck would hardly drive, but yet said they couldn't figure it out and sent me on my way. Was driving home at 85k and truck stalled going 75mph while on a 2 lane highway. The truck rolled to about 30 mph and completely died and locked up steering wheel and activated the E brake as I was almost safely off the road. After trying time and time again, I finally got the truck to start and off the road. Called dealership and was told they wouldn't tow it as it was out of warranty at this point. So I had no choice but to limp it to them 400 miles away. They let it sit over weekend and went to test drive it and drove as it would normally. Sent me back out with it, only for it to happen again at 99k and stall. Same process as before and had to lug it to them out of my pocket. They Finally agreed to replace fuel pump, but out of my pocket conviently since they sent it back numerous times and now out of any warranty. At 105k, I took it back to dealership with same issue as before and was told there was nothing to do and sent me on my way. At 111k it stalled on highway at night and almost caused a major crash as the E brake set it's self while traveling at 45mph in a construction zone. Limped to dealer yet again, and they replaced the EVAP cannister as part of their guessing game. Now today at 115.5k I have dropped it off again for same issue. Stalled while traveling 75 on Interstate and almost caused me to hit a pole as I only have so much room to get off the road before it shuts down. I have since called MOPAR themselves and have yet to hear more as the Dealership has not helped at all. This has ALL transpired over the course of 1 year with brand new 2021 Ram 1500 V6 Penstar. Please help.
Mfg Campaign: 11489441
Recall Date: Oct 16, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN when driving either Freeway or City there is vibration in vehicle involved often. also the cargo bed slightly shakes and brakes feels like it is tight when releasing you can feel somewhat rubbing the tires.
Corrective Action:
UNKNOWN when driving either Freeway or City there is vibration in vehicle involved often. also the cargo bed slightly shakes and brakes feels like it is tight when releasing you can feel somewhat rubbing the tires.
Additional Notes:
UNKNOWN when driving either Freeway or City there is vibration in vehicle involved often. also the cargo bed slightly shakes and brakes feels like it is tight when releasing you can feel somewhat rubbing the tires.
Mfg Campaign: 11489064
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Corrective Action:
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Additional Notes:
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Mfg Campaign: 11488901
Recall Date: Oct 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Corrective Action:
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Additional Notes:
Unknown system is causing the vehicle to stall. Has happened three times, once in traffic. I will be cruising slow and applying slight brake pressure, then when I release the brake the engine will cut off, apply emergency brake and shift to park. I then have to start vehicle, disengage emergency brake and put into drive. This has happened on three different occasions making me doubt the safety of the vehicle. Dealer service state no codes were shown and can not duplicate. This needs to be addressed.
Mfg Campaign: 11488901
Recall Date: Oct 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine fuel pump failed and sent metal shavings throughout the fuel system.
Corrective Action:
Engine fuel pump failed and sent metal shavings throughout the fuel system.
Additional Notes:
Engine fuel pump failed and sent metal shavings throughout the fuel system.
Mfg Campaign: 11488110
Recall Date: Oct 5, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Corrective Action:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Additional Notes:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Mfg Campaign: 11487068
Recall Date: Sep 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Corrective Action:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Additional Notes:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Mfg Campaign: 11487068
Recall Date: Sep 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Corrective Action:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Additional Notes:
Car was in drive, I was in traffic (0-5 mph) and the auto brake system engaged. My seat belt was buckled and all the doors were closed. The engine turned to neutral unexpectedly. I was lucky to have enough momentum to pull over. The car then auto shifted itself to park and put its e-brake on. I had to disengage e-brake then push the start button. I’m thankful I wasn’t rear-ended. There was no reason the car should have engaged this safety system. I don’t know of a way to manually over ride this. I’m worried it will happen again and I won’t be so lucky to be able to pull over.
Mfg Campaign: 11487068
Recall Date: Sep 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When traversing from one hwy to another on an off ramp at 39 mph the truck suddenly accelerated like the pedal was pushed to the floor, speed jumped to 55mph in a flash. I hit the brakes hard once and then again to stop the sudden acceleration. Truck had a mind of its own. Dangerous situation, fortunately no one was in front of me to run into.
Corrective Action:
When traversing from one hwy to another on an off ramp at 39 mph the truck suddenly accelerated like the pedal was pushed to the floor, speed jumped to 55mph in a flash. I hit the brakes hard once and then again to stop the sudden acceleration. Truck had a mind of its own. Dangerous situation, fortunately no one was in front of me to run into.
Additional Notes:
When traversing from one hwy to another on an off ramp at 39 mph the truck suddenly accelerated like the pedal was pushed to the floor, speed jumped to 55mph in a flash. I hit the brakes hard once and then again to stop the sudden acceleration. Truck had a mind of its own. Dangerous situation, fortunately no one was in front of me to run into.
Mfg Campaign: 11485734
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the radio console( a/c, etc) and odometer turned off for 3 minutes while the remained running. This has happened up to 6 times.
Corrective Action:
While driving the radio console( a/c, etc) and odometer turned off for 3 minutes while the remained running. This has happened up to 6 times.
Additional Notes:
While driving the radio console( a/c, etc) and odometer turned off for 3 minutes while the remained running. This has happened up to 6 times.
Mfg Campaign: 11485771
Recall Date: Sep 21, 2022
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