Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Y55
Recall Date: Aug 12, 2021
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U74
Recall Date: Jul 27, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T79
Recall Date: Dec 20, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T51
Recall Date: Sep 12, 2017
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 10, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T25
Recall Date: May 9, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S30
Recall Date: May 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 2500, 3500, 3500 Cab Chassis and 4500/5500 Cab Chassis trucks manufactured July 31, 2015, to August 13, 2015 and equipped with a 6.7L Cummins Diesel engine. In the affected vehicles, the Engine Control Module (ECM) may short circuit, causing the engine to stall without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R52
Recall Date: Sep 23, 2015
Consumer Complaints
347 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission gear selector lever can be moved from park to reverse, neutral, and drive without having the brake pedal depressed. This is the way the transmission gear selector currently operates. This is not a one-time incident. I bought this vehicle recently and noticed this transmission gear selector lever issue about a month ago.
Corrective Action:
Transmission gear selector lever can be moved from park to reverse, neutral, and drive without having the brake pedal depressed. This is the way the transmission gear selector currently operates. This is not a one-time incident. I bought this vehicle recently and noticed this transmission gear selector lever issue about a month ago.
Additional Notes:
Transmission gear selector lever can be moved from park to reverse, neutral, and drive without having the brake pedal depressed. This is the way the transmission gear selector currently operates. This is not a one-time incident. I bought this vehicle recently and noticed this transmission gear selector lever issue about a month ago.
Mfg Campaign: 11673363
Recall Date: Jul 14, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Towing my trailer with my 2016 Ram 2500, at 48,000 miles I experienced complete turbo failure in heavy traffic at highway speeds. Power was reduced to minimums causing hazardous conditions. The "check engine" light illuminated. I maintained control and eventually had the codes scanned at both a local auto parts store and Larry Miller Dodge/Ram in Sandy, Utah. The codes identified were for the turbo actuator/turbo. Larry Miller said they could replace the actuator, but I'd be back in three weeks for the turbo replacement as well. They were three weeks out for labor. I contacted a local diesel repair shop who purchased the turbo and actuator from Larry Miller Dodge Ram and had it installed in a day. Subsequent to these repairs ($5,400.00) I have learned that MOPAR issued Warranty Bulletin D-22-06, dated March 16, 2022, for the same make and model as mine, only for the year 2015. My truck was built in 2015 and the parts and computer codes for failure are identical. This published warranty bulletin issued relief of a new extended warranty of 15 years /150,000 miles for the installed turbo actuator/turbo. Since mine failed at 48,000 miles, this could be a continuation of the aforementioned issue with the stated 2015 year failures. I was lucky I didn't create a traffic accident when this turbo system failed since it was sudden and violent when the loss of power occurred without warning. I'm asking you to probe or look at the facts that the issue with these Garrett turbos are still outstanding whether Doge/Ram/Fiat/Mopar wants to include them in their campaign. The danger is real. The costs to retired people, such as myself, is consequential and devastating. It is unfair there is no way of sending queries to the manufacturers to alert them of this condition. The only way to communicate is to talk to a person in India and the communication barrier is tremendously difficult as is the chance of getting any return on the days and weeks of attempts for resolution.
Corrective Action:
Towing my trailer with my 2016 Ram 2500, at 48,000 miles I experienced complete turbo failure in heavy traffic at highway speeds. Power was reduced to minimums causing hazardous conditions. The "check engine" light illuminated. I maintained control and eventually had the codes scanned at both a local auto parts store and Larry Miller Dodge/Ram in Sandy, Utah. The codes identified were for the turbo actuator/turbo. Larry Miller said they could replace the actuator, but I'd be back in three weeks for the turbo replacement as well. They were three weeks out for labor. I contacted a local diesel repair shop who purchased the turbo and actuator from Larry Miller Dodge Ram and had it installed in a day. Subsequent to these repairs ($5,400.00) I have learned that MOPAR issued Warranty Bulletin D-22-06, dated March 16, 2022, for the same make and model as mine, only for the year 2015. My truck was built in 2015 and the parts and computer codes for failure are identical. This published warranty bulletin issued relief of a new extended warranty of 15 years /150,000 miles for the installed turbo actuator/turbo. Since mine failed at 48,000 miles, this could be a continuation of the aforementioned issue with the stated 2015 year failures. I was lucky I didn't create a traffic accident when this turbo system failed since it was sudden and violent when the loss of power occurred without warning. I'm asking you to probe or look at the facts that the issue with these Garrett turbos are still outstanding whether Doge/Ram/Fiat/Mopar wants to include them in their campaign. The danger is real. The costs to retired people, such as myself, is consequential and devastating. It is unfair there is no way of sending queries to the manufacturers to alert them of this condition. The only way to communicate is to talk to a person in India and the communication barrier is tremendously difficult as is the chance of getting any return on the days and weeks of attempts for resolution.
Additional Notes:
Towing my trailer with my 2016 Ram 2500, at 48,000 miles I experienced complete turbo failure in heavy traffic at highway speeds. Power was reduced to minimums causing hazardous conditions. The "check engine" light illuminated. I maintained control and eventually had the codes scanned at both a local auto parts store and Larry Miller Dodge/Ram in Sandy, Utah. The codes identified were for the turbo actuator/turbo. Larry Miller said they could replace the actuator, but I'd be back in three weeks for the turbo replacement as well. They were three weeks out for labor. I contacted a local diesel repair shop who purchased the turbo and actuator from Larry Miller Dodge Ram and had it installed in a day. Subsequent to these repairs ($5,400.00) I have learned that MOPAR issued Warranty Bulletin D-22-06, dated March 16, 2022, for the same make and model as mine, only for the year 2015. My truck was built in 2015 and the parts and computer codes for failure are identical. This published warranty bulletin issued relief of a new extended warranty of 15 years /150,000 miles for the installed turbo actuator/turbo. Since mine failed at 48,000 miles, this could be a continuation of the aforementioned issue with the stated 2015 year failures. I was lucky I didn't create a traffic accident when this turbo system failed since it was sudden and violent when the loss of power occurred without warning. I'm asking you to probe or look at the facts that the issue with these Garrett turbos are still outstanding whether Doge/Ram/Fiat/Mopar wants to include them in their campaign. The danger is real. The costs to retired people, such as myself, is consequential and devastating. It is unfair there is no way of sending queries to the manufacturers to alert them of this condition. The only way to communicate is to talk to a person in India and the communication barrier is tremendously difficult as is the chance of getting any return on the days and weeks of attempts for resolution.
Mfg Campaign: 11663742
Recall Date: May 29, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
Corrective Action:
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
Additional Notes:
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
Mfg Campaign: 11663422
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
Corrective Action:
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
Additional Notes:
It is the Water pump We have the Concentric brand with out a vent hole picture attached ( which is the one under recall but doesn’t come up on our vin) Yes A Mechanic No No
Mfg Campaign: 11663422
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
Corrective Action:
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
Additional Notes:
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
Mfg Campaign: 11662561
Recall Date: May 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
Corrective Action:
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
Additional Notes:
I received an NHTSA recall notice V06/NHTSA 19V-021 on or about April 2023, I brought this vehicle to Stat Line Jeep Dodge RAM located in Somerset, MA early April to fix the vehicle pursuant to the recall notice for a Drag Link problem/defect. Upon arrival the service department stated they had not received a welding machine necessary to fix the problem and to call for another appointment, On or about April 10, 2023, I again brought the vehicle to State Line RAM dealership to complete the repair. On May 31, 2023, I brought the vehicle to Town Fair Tire Center to have all 4 new tires replaced and have the front end aligned. I was told that the alignment could not take place since the dealership welded the "Tie Rods" together. I brought the vehicle back to State Line dealership and asked why my vehicle's tie rods were welded. They told me that the NHTSA had told them that was the fix. I wanted to know how to get the vehicle aligned and the dealership told me that I would have to pay $850.00 to replace them and that should have been done except the NHTSA said to weld them together.
Mfg Campaign: 11662561
Recall Date: May 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
Corrective Action:
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
Additional Notes:
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
Mfg Campaign: 11655557
Recall Date: Apr 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
Corrective Action:
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
Additional Notes:
Def system failed ABS, track,tire pressure. Service 4 wheel drive system. 4 wheel drive system temporarily unavailable.
Mfg Campaign: 11655557
Recall Date: Apr 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Corrective Action:
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Additional Notes:
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Mfg Campaign: 11653069
Recall Date: Apr 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Corrective Action:
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Additional Notes:
The service engine lamp came on. When the mechanic investigated, it was determined that the problem is identical to the Warranty Bulletin titled Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension that pertains to the 2015 RAM 2500 pickup. My vehicle is a 2016 and there is no warranty extension, even though it is an identical problem. The vehicle was not drivable as is and I had to replace the Turbocharger Actuator. I am assuming that this is a known problem to Cummins and to RAM. There should be a Warranty Bulletin for the 2016 also.
Mfg Campaign: 11653069
Recall Date: Apr 6, 2025
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA Campaign Number: 19V021000 (Steering) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle was taken for an alignment and the contact was informed that an alignment could not be completed because to the tie rods were welded together. The dealer who performed the recall repair was contacted and confirmed that the tie rods were to be welded as stated in the recall. The dealer informed the contact that the repair was approved by the NHTSA and that for the alignment to be performed, the entire part had to be replaced. The vehicle was not repaired. The recall repair stated that Chrysler would notify owners, and dealers would check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The contact believed that the dealer failed to perform the remedy due to the tie rods not specifically being mentioned as what was expected to be welded together. The manufacturer was made aware of the issue and confirmed that the remedy was to weld the tie rods. The manufacturer opened a case regarding the failure. The failure mileage was 17,519.
Corrective Action:
The contact owns a 2016 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA Campaign Number: 19V021000 (Steering) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle was taken for an alignment and the contact was informed that an alignment could not be completed because to the tie rods were welded together. The dealer who performed the recall repair was contacted and confirmed that the tie rods were to be welded as stated in the recall. The dealer informed the contact that the repair was approved by the NHTSA and that for the alignment to be performed, the entire part had to be replaced. The vehicle was not repaired. The recall repair stated that Chrysler would notify owners, and dealers would check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The contact believed that the dealer failed to perform the remedy due to the tie rods not specifically being mentioned as what was expected to be welded together. The manufacturer was made aware of the issue and confirmed that the remedy was to weld the tie rods. The manufacturer opened a case regarding the failure. The failure mileage was 17,519.
Additional Notes:
The contact owns a 2016 Dodge Ram 2500. The contact stated that the vehicle was included in NHTSA Campaign Number: 19V021000 (Steering) and the vehicle was taken to the dealer for the recall repair. The contact stated that the vehicle was taken for an alignment and the contact was informed that an alignment could not be completed because to the tie rods were welded together. The dealer who performed the recall repair was contacted and confirmed that the tie rods were to be welded as stated in the recall. The dealer informed the contact that the repair was approved by the NHTSA and that for the alignment to be performed, the entire part had to be replaced. The vehicle was not repaired. The recall repair stated that Chrysler would notify owners, and dealers would check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The contact believed that the dealer failed to perform the remedy due to the tie rods not specifically being mentioned as what was expected to be welded together. The manufacturer was made aware of the issue and confirmed that the remedy was to weld the tie rods. The manufacturer opened a case regarding the failure. The failure mileage was 17,519.
Mfg Campaign: 11640592
Recall Date: Feb 4, 2025
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636143
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636143
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Contacted FCA Recall Assistant Center on 10/23/2024 and filed a complaint against Corwin Chrysler Dodge, 3306 E. Kearney St., Springfield, MO., 65803 regarding Safety Recalls that Corwin Chrysler Dodge fraudulently checked off in the system as fixed, but they were not fixed. Case# [XXX] was assigned to the complaint. Keith is the assigned CS Manager and can be reached at 844-378-0575, ext: 3124. Keith informed us today that his hands are tied at this time and he doesn't have the authority to uncheck the safety recalls in the system that would be up to the dealership Corwin Chrysler Dodge in Springfield, MO. As of today, January 15, 2025, we still do not have resolution to this issue. We were informed to reach out to James River Dodge RAM, Ozark, Missouri. List of recalls below that we are aware that were completed by Corwin Chrysler Dodge of Springfield, Missouri. 1. Water Pump Recall T51 (Corwin Chrysler Dodge completed) 2. New Tailgate Latch U74 (Corwin Chrysler Dodge completed) We spoke to David, Service Manager, on 10/25/2024 and was informed since the system shows everything regarding the safety recalls for this vehicle are checked off in the system as fixed by Corwin Chrysler as completed. David told us that the safety recalls in the system that are showing fixed would need to be unchecked in the system in order for his team to recheck all the recalls on this vehicle and get paid for the service, because Corwin was paid for fixing the safety recalls when they checked them off in the system. 1. Steering - Drag Linkage Welded V06 (James River Chrysler could visibly see this was completed (10/25/2024) 2. Truck Engine Recalibration 67A (James River Chrysler completed on 10/25/2024) No other recalls to the best of our knowledge have been fixed on our 2016 RAM, Dodge Laramie 2500, 6.7L, Diesel Motor, vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636143
Recall Date: Jan 15, 2025
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2016 Ram 2500 equipped with Hankook Tires, Tire Line: Dynapro AT2, Tire Size: 275/70/R18, DOT Number: 1BJWBRNB. The contact stated that while his son was driving approximately 60-65 MPH, the vehicle started severely vibrating and shaking on the front passenger’s side of the vehicle. The driver pulled to the side of the road and removed and replaced the front passenger’s side tire with the spare. The vehicle was driven to Discount Tire where it was diagnosed that there was a bubble on the tire. The vehicle was taken to Walmart where the tire was replaced. The contact stated that approximately 3 months after replacing the tire, the driver’s side rear and driver’s side front experienced the same failure. The contact continued to drive at speeds lower than 20 -25 MPH. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle failure mileage was 137,804, and the tire failure mileage was 23,000.
Corrective Action:
The contact owns a 2016 Ram 2500 equipped with Hankook Tires, Tire Line: Dynapro AT2, Tire Size: 275/70/R18, DOT Number: 1BJWBRNB. The contact stated that while his son was driving approximately 60-65 MPH, the vehicle started severely vibrating and shaking on the front passenger’s side of the vehicle. The driver pulled to the side of the road and removed and replaced the front passenger’s side tire with the spare. The vehicle was driven to Discount Tire where it was diagnosed that there was a bubble on the tire. The vehicle was taken to Walmart where the tire was replaced. The contact stated that approximately 3 months after replacing the tire, the driver’s side rear and driver’s side front experienced the same failure. The contact continued to drive at speeds lower than 20 -25 MPH. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle failure mileage was 137,804, and the tire failure mileage was 23,000.
Additional Notes:
The contact owns a 2016 Ram 2500 equipped with Hankook Tires, Tire Line: Dynapro AT2, Tire Size: 275/70/R18, DOT Number: 1BJWBRNB. The contact stated that while his son was driving approximately 60-65 MPH, the vehicle started severely vibrating and shaking on the front passenger’s side of the vehicle. The driver pulled to the side of the road and removed and replaced the front passenger’s side tire with the spare. The vehicle was driven to Discount Tire where it was diagnosed that there was a bubble on the tire. The vehicle was taken to Walmart where the tire was replaced. The contact stated that approximately 3 months after replacing the tire, the driver’s side rear and driver’s side front experienced the same failure. The contact continued to drive at speeds lower than 20 -25 MPH. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The vehicle failure mileage was 137,804, and the tire failure mileage was 23,000.
Mfg Campaign: 11614360
Recall Date: Sep 13, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2016 Ram 2500 Power Wagon that i have turned into a show truck. The truck has never been off-road or in the mud, it is driven to and from the shows. Last [XXX] as i was driving to Hickory, NC for a car show on Saturday August 31st my truck instantly lost power and turned on the engine light. The transmission felt like it was stuck in second or third gear, so i pulled over and scanned the PCM to see what the DTC code and it came back as P0870. Went online to research the code and see what it had to say about it and it stated to clear the code to see if it comes back on which i didn't. The light has not returned as of yet but when the truck hits overdrive it has a high pitch squeal coming from it meaning the transmission. I brought it in to my local dealership on Wednesday September 4th to have it looked at they performed DIAG and CVI inspection to find the transmission is starting to fail internally recommend replacing the transmission. Now want me to pay out of pocket for a new transmission even though i have max care warranty on the truck when i bought it new. i don't have $6000.00 to pay for a new transmission that's on back order. If it comes down to it and i have to get my neighbor to help me get the transmission out of this truck cause I'm [XXX] then i will rebuild it my [XXX] thing myself before i pay them $6000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2016 Ram 2500 Power Wagon that i have turned into a show truck. The truck has never been off-road or in the mud, it is driven to and from the shows. Last [XXX] as i was driving to Hickory, NC for a car show on Saturday August 31st my truck instantly lost power and turned on the engine light. The transmission felt like it was stuck in second or third gear, so i pulled over and scanned the PCM to see what the DTC code and it came back as P0870. Went online to research the code and see what it had to say about it and it stated to clear the code to see if it comes back on which i didn't. The light has not returned as of yet but when the truck hits overdrive it has a high pitch squeal coming from it meaning the transmission. I brought it in to my local dealership on Wednesday September 4th to have it looked at they performed DIAG and CVI inspection to find the transmission is starting to fail internally recommend replacing the transmission. Now want me to pay out of pocket for a new transmission even though i have max care warranty on the truck when i bought it new. i don't have $6000.00 to pay for a new transmission that's on back order. If it comes down to it and i have to get my neighbor to help me get the transmission out of this truck cause I'm [XXX] then i will rebuild it my [XXX] thing myself before i pay them $6000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2016 Ram 2500 Power Wagon that i have turned into a show truck. The truck has never been off-road or in the mud, it is driven to and from the shows. Last [XXX] as i was driving to Hickory, NC for a car show on Saturday August 31st my truck instantly lost power and turned on the engine light. The transmission felt like it was stuck in second or third gear, so i pulled over and scanned the PCM to see what the DTC code and it came back as P0870. Went online to research the code and see what it had to say about it and it stated to clear the code to see if it comes back on which i didn't. The light has not returned as of yet but when the truck hits overdrive it has a high pitch squeal coming from it meaning the transmission. I brought it in to my local dealership on Wednesday September 4th to have it looked at they performed DIAG and CVI inspection to find the transmission is starting to fail internally recommend replacing the transmission. Now want me to pay out of pocket for a new transmission even though i have max care warranty on the truck when i bought it new. i don't have $6000.00 to pay for a new transmission that's on back order. If it comes down to it and i have to get my neighbor to help me get the transmission out of this truck cause I'm [XXX] then i will rebuild it my [XXX] thing myself before i pay them $6000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613233
Recall Date: Sep 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
Corrective Action:
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
Additional Notes:
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
Mfg Campaign: 11602722
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
Corrective Action:
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
Additional Notes:
Some time as i apply the brakes i get a pulse pushing back on the brake pedal , it results in a slower braking action . Also i have a power steering fluid leak coming from the brake booster system . The brakes and the power steering go through the same system . The brake problem has been happening about a year and the power steering leak at the booster about 2 months
Mfg Campaign: 11602722
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
On 7/11/2024, I had a service performed at a local independent automotive repair facility because I purchased new tires for the truck. The repair service history on the truck was limited because I inherited this vehicle from my deceased son. I intend to transfer ownership to my other son who will be towing a large RV Trailer with it. Prior to this service, I was unaware of an important safety recall identified as V06 Drag Link. After the alignment service was completed, the local service technician explained he was able to perform the alignment and confirmed the V06 repair had been previously done. He said the steering box nuts on each end of the Adjuster Sleeve had been welded, which was the recommended fix presented in the FCA US LLC safety recall notification. The truck steering wheel was not centered since I acquired it in 2021. At times it was cocked to the left between the 11/12 o'clock position. I attributed this to the well worn tires not knowing about the V06 safety recall issue. The service technician advised that while doing the alignment he noted the welded adjuster sleeve "had play" in it and recommended I take the vehicle to an authorized RAM dealership for this issue because he stated "an updated sleeve" was made available subsequent to issuance of the V06 safety recall notification. He warned a potential failure of the adjuster sleeve could result in loss of steering and a crash. I followed the service technician advice and took the vehicle to the local RAM dealership. I presented the alignment service finding to a management official who responded the recommended safety recall issue had been fixed and no updated sleeve available. The manager never offered to inspect the adjuster sleeve "play" issue and proceeded to list over $3,000 of other 60,000 mile recommended services. Because of the potential safety issue identified as described, I am deeply concerned the RAM dealership was intentionally discarding my safety concerns.
Corrective Action:
On 7/11/2024, I had a service performed at a local independent automotive repair facility because I purchased new tires for the truck. The repair service history on the truck was limited because I inherited this vehicle from my deceased son. I intend to transfer ownership to my other son who will be towing a large RV Trailer with it. Prior to this service, I was unaware of an important safety recall identified as V06 Drag Link. After the alignment service was completed, the local service technician explained he was able to perform the alignment and confirmed the V06 repair had been previously done. He said the steering box nuts on each end of the Adjuster Sleeve had been welded, which was the recommended fix presented in the FCA US LLC safety recall notification. The truck steering wheel was not centered since I acquired it in 2021. At times it was cocked to the left between the 11/12 o'clock position. I attributed this to the well worn tires not knowing about the V06 safety recall issue. The service technician advised that while doing the alignment he noted the welded adjuster sleeve "had play" in it and recommended I take the vehicle to an authorized RAM dealership for this issue because he stated "an updated sleeve" was made available subsequent to issuance of the V06 safety recall notification. He warned a potential failure of the adjuster sleeve could result in loss of steering and a crash. I followed the service technician advice and took the vehicle to the local RAM dealership. I presented the alignment service finding to a management official who responded the recommended safety recall issue had been fixed and no updated sleeve available. The manager never offered to inspect the adjuster sleeve "play" issue and proceeded to list over $3,000 of other 60,000 mile recommended services. Because of the potential safety issue identified as described, I am deeply concerned the RAM dealership was intentionally discarding my safety concerns.
Additional Notes:
On 7/11/2024, I had a service performed at a local independent automotive repair facility because I purchased new tires for the truck. The repair service history on the truck was limited because I inherited this vehicle from my deceased son. I intend to transfer ownership to my other son who will be towing a large RV Trailer with it. Prior to this service, I was unaware of an important safety recall identified as V06 Drag Link. After the alignment service was completed, the local service technician explained he was able to perform the alignment and confirmed the V06 repair had been previously done. He said the steering box nuts on each end of the Adjuster Sleeve had been welded, which was the recommended fix presented in the FCA US LLC safety recall notification. The truck steering wheel was not centered since I acquired it in 2021. At times it was cocked to the left between the 11/12 o'clock position. I attributed this to the well worn tires not knowing about the V06 safety recall issue. The service technician advised that while doing the alignment he noted the welded adjuster sleeve "had play" in it and recommended I take the vehicle to an authorized RAM dealership for this issue because he stated "an updated sleeve" was made available subsequent to issuance of the V06 safety recall notification. He warned a potential failure of the adjuster sleeve could result in loss of steering and a crash. I followed the service technician advice and took the vehicle to the local RAM dealership. I presented the alignment service finding to a management official who responded the recommended safety recall issue had been fixed and no updated sleeve available. The manager never offered to inspect the adjuster sleeve "play" issue and proceeded to list over $3,000 of other 60,000 mile recommended services. Because of the potential safety issue identified as described, I am deeply concerned the RAM dealership was intentionally discarding my safety concerns.
Mfg Campaign: 11602340
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Corrective Action:
The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Additional Notes:
The contact owns a 2016 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Mfg Campaign: 11593664
Recall Date: Jun 11, 2024
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