RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11522129 Other
May 15, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS module system has been replaced twice .. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

Corrective Action:

ABS module system has been replaced twice .. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

Additional Notes:

ABS module system has been replaced twice .. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

Manufacturer: RAM
Mfg Campaign: 11522129
Notice Date: May 15, 2023
Recall Date: May 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11522129 Other
May 15, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

ABS module system has been replaced twice .. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

Corrective Action:

ABS module system has been replaced twice .. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

Additional Notes:

ABS module system has been replaced twice .. needs to be replaced again per Dodge tech. No parts available. Unsafe to drive vehicle with no power brakes This is not unique to my truck. various individuals having same problem with same model Electrical Instrument cluster with display has been replaced and currently working.

Manufacturer: RAM
Mfg Campaign: 11522129
Notice Date: May 15, 2023
Recall Date: May 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11522141 Other
May 15, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Corrective Action:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Additional Notes:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Manufacturer: RAM
Mfg Campaign: 11522141
Notice Date: May 15, 2023
Recall Date: May 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11522141 Other
May 15, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Corrective Action:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Additional Notes:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Manufacturer: RAM
Mfg Campaign: 11522141
Notice Date: May 15, 2023
Recall Date: May 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11522141 Other
May 15, 2023
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Corrective Action:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Additional Notes:

Following a Uconnect update in March 2023 the vehicle exhibited the following errors: rear parking sensors failed, ABS brake failure, cruise control failure. ABS module was replaced 5/5/23 at cost to me of $529.86 by RAM dealer. Per dealer, ABS system will not function as ABS motor (HCU) must also be replaced and is not available pending "engineering review" in late August. Vehicle is like new with 23,000 miles on it. The vehicle is no longer operating as designed by Dodge RAM causing risk to me and others. This is a known issue to the manufacturer and they have failed to issue a recall and correct the problem on this vehicle.

Manufacturer: RAM
Mfg Campaign: 11522141
Notice Date: May 15, 2023
Recall Date: May 15, 2023
Chrysler (fca Us, Llc)
Campaign: 11521874 Other
May 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Corrective Action:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Additional Notes:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Manufacturer: RAM
Mfg Campaign: 11521874
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521874 Other
May 14, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Corrective Action:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Additional Notes:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Manufacturer: RAM
Mfg Campaign: 11521874
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521874 Other
May 14, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Corrective Action:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Additional Notes:

On my way to work one day the check engine light,ABS light and traction control light came on and I thought something under the hood had came loose thought nothing about it and went into work when I came back out and got into the truck the lights where gone no big deal just sorta let it go and since I work out of state this is the truck I drive when I go back to my home state so I drove it 4 hours one way and never had a problem and then on my way back to my work state the truck shut off and wouldn’t start back up for about 45 minutes or so but when it did it had a red lightning bolt,ABS,traction control and check engine light on so I called the dealership and asked them to check on it but by the time they got it in the shop the lights had went back off and they told me that nothing was wrong with it so I went to pick it up the next day but as soon as I got 1/2 a mile down the road it started the same thing brakes going in and out truck shutting off so they paid for it to be towed back and figured out that the egr and the abs brake module was going out and tried to make me pay for everything out of pocket because it had just went out of warranty with ram but it had the extended warranty and keep in mind this truck has 30k miles on it but anyways they replaced the egr but have yet to replace the abs braking module

Manufacturer: RAM
Mfg Campaign: 11521874
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521890 Other
May 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS light turning On & Off randomly causing my traction control to turn off. I’ve read on other ram forms that it caused people to get into accidents or loose complete control of their vehicle. It’s getting out of hand.

Corrective Action:

ABS light turning On & Off randomly causing my traction control to turn off. I’ve read on other ram forms that it caused people to get into accidents or loose complete control of their vehicle. It’s getting out of hand.

Additional Notes:

ABS light turning On & Off randomly causing my traction control to turn off. I’ve read on other ram forms that it caused people to get into accidents or loose complete control of their vehicle. It’s getting out of hand.

Manufacturer: RAM
Mfg Campaign: 11521890
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521926 Other
May 14, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

2018 Ram 2500 with 50,056 miles on it and the ABS and Traction control light is on again with Code C0020. The first time this happened was July 2020 at 22,300 miles and the dealer replaced the ABS pump motor. It happened again May 2022 at 41,770 miles and the dealer replaced the ABS pump again. Once again the check engine light is on and the pump needs to be replaced again for the third time at 49,900 miles.

Corrective Action:

2018 Ram 2500 with 50,056 miles on it and the ABS and Traction control light is on again with Code C0020. The first time this happened was July 2020 at 22,300 miles and the dealer replaced the ABS pump motor. It happened again May 2022 at 41,770 miles and the dealer replaced the ABS pump again. Once again the check engine light is on and the pump needs to be replaced again for the third time at 49,900 miles.

Additional Notes:

2018 Ram 2500 with 50,056 miles on it and the ABS and Traction control light is on again with Code C0020. The first time this happened was July 2020 at 22,300 miles and the dealer replaced the ABS pump motor. It happened again May 2022 at 41,770 miles and the dealer replaced the ABS pump again. Once again the check engine light is on and the pump needs to be replaced again for the third time at 49,900 miles.

Manufacturer: RAM
Mfg Campaign: 11521926
Notice Date: May 14, 2023
Recall Date: May 14, 2023
Chrysler (fca Us, Llc)
Campaign: 11521746 Other
May 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS Anti-Lock Sensors keep failing on this vehicle.

Corrective Action:

The ABS Anti-Lock Sensors keep failing on this vehicle.

Additional Notes:

The ABS Anti-Lock Sensors keep failing on this vehicle.

Manufacturer: RAM
Mfg Campaign: 11521746
Notice Date: May 12, 2023
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11521765 Other
May 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service Electronic Braking System and ABS light is on. I was going 75mph on a highway here in Texas I had 57,487 miles at the time on my 2018 Ram 2500 6.4-liter tradesman crew cab hemi truck. cruise control was on then the light popped up kicking it out of cruise control locking up my back tire for 2 seconds. I called the dealership to see if there was a recall on it they said no. I took it to an aftermarket service center here in Texas and he said the HUC and the ABS module should be replaced at the same time. One of the parts are on backorder its costing me 1,357.98 to replace this. I was doing some research online I notice I wasn't the only one with this issue.

Corrective Action:

Service Electronic Braking System and ABS light is on. I was going 75mph on a highway here in Texas I had 57,487 miles at the time on my 2018 Ram 2500 6.4-liter tradesman crew cab hemi truck. cruise control was on then the light popped up kicking it out of cruise control locking up my back tire for 2 seconds. I called the dealership to see if there was a recall on it they said no. I took it to an aftermarket service center here in Texas and he said the HUC and the ABS module should be replaced at the same time. One of the parts are on backorder its costing me 1,357.98 to replace this. I was doing some research online I notice I wasn't the only one with this issue.

Additional Notes:

Service Electronic Braking System and ABS light is on. I was going 75mph on a highway here in Texas I had 57,487 miles at the time on my 2018 Ram 2500 6.4-liter tradesman crew cab hemi truck. cruise control was on then the light popped up kicking it out of cruise control locking up my back tire for 2 seconds. I called the dealership to see if there was a recall on it they said no. I took it to an aftermarket service center here in Texas and he said the HUC and the ABS module should be replaced at the same time. One of the parts are on backorder its costing me 1,357.98 to replace this. I was doing some research online I notice I wasn't the only one with this issue.

Manufacturer: RAM
Mfg Campaign: 11521765
Notice Date: May 12, 2023
Recall Date: May 12, 2023
Chrysler (fca Us, Llc)
Campaign: 11521503 Other
May 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS control valve has failed twice was replaced on 11/01/2021 at 67429 miles. On 5/09/2023 truck was put in shop with same problem. Dealer now wants to replace the ABS control valve and the controller

Corrective Action:

ABS control valve has failed twice was replaced on 11/01/2021 at 67429 miles. On 5/09/2023 truck was put in shop with same problem. Dealer now wants to replace the ABS control valve and the controller

Additional Notes:

ABS control valve has failed twice was replaced on 11/01/2021 at 67429 miles. On 5/09/2023 truck was put in shop with same problem. Dealer now wants to replace the ABS control valve and the controller

Manufacturer: RAM
Mfg Campaign: 11521503
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11521503 Other
May 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS control valve has failed twice was replaced on 11/01/2021 at 67429 miles. On 5/09/2023 truck was put in shop with same problem. Dealer now wants to replace the ABS control valve and the controller

Corrective Action:

ABS control valve has failed twice was replaced on 11/01/2021 at 67429 miles. On 5/09/2023 truck was put in shop with same problem. Dealer now wants to replace the ABS control valve and the controller

Additional Notes:

ABS control valve has failed twice was replaced on 11/01/2021 at 67429 miles. On 5/09/2023 truck was put in shop with same problem. Dealer now wants to replace the ABS control valve and the controller

Manufacturer: RAM
Mfg Campaign: 11521503
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11521584 Other
May 11, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS system failed on my truck while under warranty (around 12,000 miles). I took it to my closest Ram dealer and they “fixed” it by replacing the hydraulic pump associated with the ABS. Everything was fine until about 3 months ago when it failed again. I took it to my local dealer about it and they told me the same part had failed and they would fix it under hood will since it had been with in 3 years. However, after waiting 3 months for a back ordered part to come in, turns out the ABS module failed and it should have been replaced the first time, but since it was not, I am now in the hook for it. Now I am stuck with a 2018 Ram which the ABS has now failed twice within 60,000 miles. This isn’t an isolated incident talking to other Ram owners and judging by the in ability to get replacement parts and needs to be addressed. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

The ABS system failed on my truck while under warranty (around 12,000 miles). I took it to my closest Ram dealer and they “fixed” it by replacing the hydraulic pump associated with the ABS. Everything was fine until about 3 months ago when it failed again. I took it to my local dealer about it and they told me the same part had failed and they would fix it under hood will since it had been with in 3 years. However, after waiting 3 months for a back ordered part to come in, turns out the ABS module failed and it should have been replaced the first time, but since it was not, I am now in the hook for it. Now I am stuck with a 2018 Ram which the ABS has now failed twice within 60,000 miles. This isn’t an isolated incident talking to other Ram owners and judging by the in ability to get replacement parts and needs to be addressed. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

The ABS system failed on my truck while under warranty (around 12,000 miles). I took it to my closest Ram dealer and they “fixed” it by replacing the hydraulic pump associated with the ABS. Everything was fine until about 3 months ago when it failed again. I took it to my local dealer about it and they told me the same part had failed and they would fix it under hood will since it had been with in 3 years. However, after waiting 3 months for a back ordered part to come in, turns out the ABS module failed and it should have been replaced the first time, but since it was not, I am now in the hook for it. Now I am stuck with a 2018 Ram which the ABS has now failed twice within 60,000 miles. This isn’t an isolated incident talking to other Ram owners and judging by the in ability to get replacement parts and needs to be addressed. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: RAM
Mfg Campaign: 11521584
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11521584 Other
May 11, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The ABS system failed on my truck while under warranty (around 12,000 miles). I took it to my closest Ram dealer and they “fixed” it by replacing the hydraulic pump associated with the ABS. Everything was fine until about 3 months ago when it failed again. I took it to my local dealer about it and they told me the same part had failed and they would fix it under hood will since it had been with in 3 years. However, after waiting 3 months for a back ordered part to come in, turns out the ABS module failed and it should have been replaced the first time, but since it was not, I am now in the hook for it. Now I am stuck with a 2018 Ram which the ABS has now failed twice within 60,000 miles. This isn’t an isolated incident talking to other Ram owners and judging by the in ability to get replacement parts and needs to be addressed. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

The ABS system failed on my truck while under warranty (around 12,000 miles). I took it to my closest Ram dealer and they “fixed” it by replacing the hydraulic pump associated with the ABS. Everything was fine until about 3 months ago when it failed again. I took it to my local dealer about it and they told me the same part had failed and they would fix it under hood will since it had been with in 3 years. However, after waiting 3 months for a back ordered part to come in, turns out the ABS module failed and it should have been replaced the first time, but since it was not, I am now in the hook for it. Now I am stuck with a 2018 Ram which the ABS has now failed twice within 60,000 miles. This isn’t an isolated incident talking to other Ram owners and judging by the in ability to get replacement parts and needs to be addressed. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

The ABS system failed on my truck while under warranty (around 12,000 miles). I took it to my closest Ram dealer and they “fixed” it by replacing the hydraulic pump associated with the ABS. Everything was fine until about 3 months ago when it failed again. I took it to my local dealer about it and they told me the same part had failed and they would fix it under hood will since it had been with in 3 years. However, after waiting 3 months for a back ordered part to come in, turns out the ABS module failed and it should have been replaced the first time, but since it was not, I am now in the hook for it. Now I am stuck with a 2018 Ram which the ABS has now failed twice within 60,000 miles. This isn’t an isolated incident talking to other Ram owners and judging by the in ability to get replacement parts and needs to be addressed. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: RAM
Mfg Campaign: 11521584
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Campaign: 11521359 Other
May 10, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

Driving and abs and traction light error light comes on for about 10 sec and goes off. It did this about 6 times yesterday while driving home. Seeing that hcu module or abs module may be shorting and causing the error to come on. I am seeing online many instances where this is occurring to ram truck owners on 2017 and 2018. I just bought the truck used in April. I don’t know what I should do on this. With less than 50000 miles it seems very bad these units have issues. If there will be a recall and I fix it to make sure I am safe before a recall is done can I get my money back? The contact stated that the parts needed are on back order.

Corrective Action:

Driving and abs and traction light error light comes on for about 10 sec and goes off. It did this about 6 times yesterday while driving home. Seeing that hcu module or abs module may be shorting and causing the error to come on. I am seeing online many instances where this is occurring to ram truck owners on 2017 and 2018. I just bought the truck used in April. I don’t know what I should do on this. With less than 50000 miles it seems very bad these units have issues. If there will be a recall and I fix it to make sure I am safe before a recall is done can I get my money back? The contact stated that the parts needed are on back order.

Additional Notes:

Driving and abs and traction light error light comes on for about 10 sec and goes off. It did this about 6 times yesterday while driving home. Seeing that hcu module or abs module may be shorting and causing the error to come on. I am seeing online many instances where this is occurring to ram truck owners on 2017 and 2018. I just bought the truck used in April. I don’t know what I should do on this. With less than 50000 miles it seems very bad these units have issues. If there will be a recall and I fix it to make sure I am safe before a recall is done can I get my money back? The contact stated that the parts needed are on back order.

Manufacturer: RAM
Mfg Campaign: 11521359
Notice Date: May 10, 2023
Recall Date: May 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11521407 Other
May 10, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Corrective Action:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Additional Notes:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Manufacturer: RAM
Mfg Campaign: 11521407
Notice Date: May 10, 2023
Recall Date: May 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11521407 Other
May 10, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Corrective Action:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Additional Notes:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Manufacturer: RAM
Mfg Campaign: 11521407
Notice Date: May 10, 2023
Recall Date: May 10, 2023
Chrysler (fca Us, Llc)
Campaign: 11521407 Other
May 10, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Corrective Action:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Additional Notes:

While applying the breaks the vehicle will deactivate ABS and force the vehicle to slide without control. ABS will turn off and on without warning. While using cruse control abs will deactivate and cause cruse control to stop working, causing the vehicle to slow unexpectedly. This has happed while towing a goose neck trailer causing additional pressure on vehicle when sudden loss of cruise control and abs.

Manufacturer: RAM
Mfg Campaign: 11521407
Notice Date: May 10, 2023
Recall Date: May 10, 2023

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