Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS control module failed which results in the ABS system not working. I took the truck in for repair in June of 2022 and had the ABS Module and the ABS hydraulic pump replaced. Now 10 months later, I find that the truck is experiencing similar issues. If you have to push on the brake pedal too hard to avoid an accident, the ABS system shuts down and warning lights come on in the dash. RAM dealers will not warranty the labor to replace the parts and now you cannot even get the parts as they are on backorder. So we have a truck with no ABS system working and cannot even get parts to repair it. And we have to pay for the repair a second time after 10 months. This is unacceptable as we use this truck to pull a boat and camper and now we feel unsafe without a working ABS system.
Corrective Action:
The ABS control module failed which results in the ABS system not working. I took the truck in for repair in June of 2022 and had the ABS Module and the ABS hydraulic pump replaced. Now 10 months later, I find that the truck is experiencing similar issues. If you have to push on the brake pedal too hard to avoid an accident, the ABS system shuts down and warning lights come on in the dash. RAM dealers will not warranty the labor to replace the parts and now you cannot even get the parts as they are on backorder. So we have a truck with no ABS system working and cannot even get parts to repair it. And we have to pay for the repair a second time after 10 months. This is unacceptable as we use this truck to pull a boat and camper and now we feel unsafe without a working ABS system.
Additional Notes:
The ABS control module failed which results in the ABS system not working. I took the truck in for repair in June of 2022 and had the ABS Module and the ABS hydraulic pump replaced. Now 10 months later, I find that the truck is experiencing similar issues. If you have to push on the brake pedal too hard to avoid an accident, the ABS system shuts down and warning lights come on in the dash. RAM dealers will not warranty the labor to replace the parts and now you cannot even get the parts as they are on backorder. So we have a truck with no ABS system working and cannot even get parts to repair it. And we have to pay for the repair a second time after 10 months. This is unacceptable as we use this truck to pull a boat and camper and now we feel unsafe without a working ABS system.
Mfg Campaign: 11519077
Recall Date: Apr 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that on two separate occasions, the HECU (Hydraulic Electric Control Unit) became defective. Due to the failure, the ABS, traction control unit (TCU), and cruise control features failed to operate as needed. The associated warning lights were illuminated. The vehicle was taken to a dealer where the contact was informed that the part for the repair was on back order. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that on two separate occasions, the HECU (Hydraulic Electric Control Unit) became defective. Due to the failure, the ABS, traction control unit (TCU), and cruise control features failed to operate as needed. The associated warning lights were illuminated. The vehicle was taken to a dealer where the contact was informed that the part for the repair was on back order. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that on two separate occasions, the HECU (Hydraulic Electric Control Unit) became defective. Due to the failure, the ABS, traction control unit (TCU), and cruise control features failed to operate as needed. The associated warning lights were illuminated. The vehicle was taken to a dealer where the contact was informed that the part for the repair was on back order. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.
Mfg Campaign: 11518830
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Corrective Action:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Additional Notes:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Mfg Campaign: 11518878
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Corrective Action:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Additional Notes:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Mfg Campaign: 11518878
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Corrective Action:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Additional Notes:
There has not been an accident. Hopefully it won't come to that! This needs to be addressed
Mfg Campaign: 11518878
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.
Corrective Action:
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.
Additional Notes:
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.
Mfg Campaign: 11518982
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.
Corrective Action:
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.
Additional Notes:
abs not working for a year now. dodge has no parts to fix issue not safe to drive and should be a safety re-call on hydraulic control unit.
Mfg Campaign: 11518982
Recall Date: Apr 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Corrective Action:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Additional Notes:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Mfg Campaign: 11518581
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Corrective Action:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Additional Notes:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Mfg Campaign: 11518581
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Corrective Action:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Additional Notes:
The vehicle experiences intermittent fault displays for "electronic brake service" and "ABS Service". This causes the vehicle to suddenly come out of cruise control and slow dramatically. This causes the vehicles ABS safety function to be inoperative reducing the overall braking capability and increasing the safe stopping distance This causes traction and stability controls to be disabled further degrading the built in safety features This was diagnosed several months ago by the dealership as an ABS hydraulic pump problem with no parts availability. The lack of parts has been an issue for months and has rendered my vehicle inoperative. The dealer said this was a common problem and that they had multiple Ram trucks with the same problem. I also checked online and found multiple reports of the same issue across the brand and across the country. This is a significant and costly repair >$800 for a part which is clearly underdesigned for the applicaiton with poor or little reliability.
Mfg Campaign: 11518581
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Anti-lock brake system/ hydraulic control unit has been out for over a year. Paid dealer for part, that is on back order, have to continue to drive vehicle and have no idea when it can be fixed. The lights and alarm continuously go off making it incredibly unsafe to drive because they NEVER turn off and are totally random. I’ve been tolerating this for over a year and was told to file a complaint because many others are dealing with the same.
Corrective Action:
Anti-lock brake system/ hydraulic control unit has been out for over a year. Paid dealer for part, that is on back order, have to continue to drive vehicle and have no idea when it can be fixed. The lights and alarm continuously go off making it incredibly unsafe to drive because they NEVER turn off and are totally random. I’ve been tolerating this for over a year and was told to file a complaint because many others are dealing with the same.
Additional Notes:
Anti-lock brake system/ hydraulic control unit has been out for over a year. Paid dealer for part, that is on back order, have to continue to drive vehicle and have no idea when it can be fixed. The lights and alarm continuously go off making it incredibly unsafe to drive because they NEVER turn off and are totally random. I’ve been tolerating this for over a year and was told to file a complaint because many others are dealing with the same.
Mfg Campaign: 11518605
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System
Corrective Action:
1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System
Additional Notes:
1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System
Mfg Campaign: 11518657
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System
Corrective Action:
1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System
Additional Notes:
1. Anti-Lock Brake System Hydraulic Control Unit 2. Possible safety issue with no ABS available 3. Yes evidently the new part needed in "under engineering review". 4. Took truck to mechanic and confirmed the HCU unit 5. yes have warning messages that WILL NOT STOP CHIMING; Service Electronic Braking system; Service Anti-lock Brake System
Mfg Campaign: 11518657
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Corrective Action:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Additional Notes:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Mfg Campaign: 11518752
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Corrective Action:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Additional Notes:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Mfg Campaign: 11518752
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Corrective Action:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Additional Notes:
The ABS light is on, states it needs to be fixed, we were told by our mechanic that this is a known issue. HCU unit fail and throws service ABS light. Cruise control does not work due to this issue. This started last November and are waiting for parts for the repairs. The truck only had around 74,000 miles when this started. Our repairs are going to be over $1200 to fix. This is crazy, Ram should be recalling these trucks and paying for the repairs.
Mfg Campaign: 11518752
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Faulty abs control module and hydraulic control unit
Corrective Action:
Faulty abs control module and hydraulic control unit
Additional Notes:
Faulty abs control module and hydraulic control unit
Mfg Campaign: 11518776
Recall Date: Apr 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and Traction control warning lights and chime are constantly on-off, on- off. Took vehicle to dealer, diagnosed as brake module. The module was Replaced. The Same condition persists within 20 miles of repair. On return visit to dealer, brakes were diagnosed as brake pump failure. Dealer says the pump is back-ordered for several months latest ETA Aug 2023 for "engineering review." The dealer says the Anti-Lock system "should" default to standard style braking without any anti-skid or anti-spin. The truck seems to drive normally except under very heavy braking where the brakes seem to over-engage without additional pedal pressure. I have seen multiple claims for this same failure on the same model truck. The dealer did not specifically state the vehicle is unsafe. However, the dealer cannot issue a NH State safety inspection for the vehicle while the ABS light is on. This renders the vehicle unusable until the parts are released and available.
Corrective Action:
ABS and Traction control warning lights and chime are constantly on-off, on- off. Took vehicle to dealer, diagnosed as brake module. The module was Replaced. The Same condition persists within 20 miles of repair. On return visit to dealer, brakes were diagnosed as brake pump failure. Dealer says the pump is back-ordered for several months latest ETA Aug 2023 for "engineering review." The dealer says the Anti-Lock system "should" default to standard style braking without any anti-skid or anti-spin. The truck seems to drive normally except under very heavy braking where the brakes seem to over-engage without additional pedal pressure. I have seen multiple claims for this same failure on the same model truck. The dealer did not specifically state the vehicle is unsafe. However, the dealer cannot issue a NH State safety inspection for the vehicle while the ABS light is on. This renders the vehicle unusable until the parts are released and available.
Additional Notes:
ABS and Traction control warning lights and chime are constantly on-off, on- off. Took vehicle to dealer, diagnosed as brake module. The module was Replaced. The Same condition persists within 20 miles of repair. On return visit to dealer, brakes were diagnosed as brake pump failure. Dealer says the pump is back-ordered for several months latest ETA Aug 2023 for "engineering review." The dealer says the Anti-Lock system "should" default to standard style braking without any anti-skid or anti-spin. The truck seems to drive normally except under very heavy braking where the brakes seem to over-engage without additional pedal pressure. I have seen multiple claims for this same failure on the same model truck. The dealer did not specifically state the vehicle is unsafe. However, the dealer cannot issue a NH State safety inspection for the vehicle while the ABS light is on. This renders the vehicle unusable until the parts are released and available.
Mfg Campaign: 11518521
Recall Date: Apr 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
No accident YET. My Service ABS light and Service Electronic Brake light have been coming on and off for the past 3 to 4 months. I took my 2018 Ram 2500, (odometer 44,000 miles), to the dealer and they ran a diagnostic and found, ABS Pump Motor Control circuit and ABS Control Module failure. The informed me that they could not order the required parts because they are on national backorder. They also informed me that if I was in an emergency braking situation my ABS could fail and not activate. I had a couple of conversations with Ram corporate and they didn't seem all that interested or concerned about my situation. it is my understanding that the parts, required to fix and eliminate this potentially hazardous safety issue, could take six to nine months before they are available. I don't know what to do. Drive my truck, my only means of transportation, and hope for the best for myself and other motorist's and pedestrians? Or don't drive my truck and not be able to go to doctor appointments, grocery stores etc. I almost forgot to mention that Ram did offer to pay for 1 month car rental. What good is 1 month going to do me when it could take 9 months before the parts required is even available? In my opinion, Ram should pick up the tab for a rental vehicle until this problem has been resolved and pay for the required repairs.
Corrective Action:
No accident YET. My Service ABS light and Service Electronic Brake light have been coming on and off for the past 3 to 4 months. I took my 2018 Ram 2500, (odometer 44,000 miles), to the dealer and they ran a diagnostic and found, ABS Pump Motor Control circuit and ABS Control Module failure. The informed me that they could not order the required parts because they are on national backorder. They also informed me that if I was in an emergency braking situation my ABS could fail and not activate. I had a couple of conversations with Ram corporate and they didn't seem all that interested or concerned about my situation. it is my understanding that the parts, required to fix and eliminate this potentially hazardous safety issue, could take six to nine months before they are available. I don't know what to do. Drive my truck, my only means of transportation, and hope for the best for myself and other motorist's and pedestrians? Or don't drive my truck and not be able to go to doctor appointments, grocery stores etc. I almost forgot to mention that Ram did offer to pay for 1 month car rental. What good is 1 month going to do me when it could take 9 months before the parts required is even available? In my opinion, Ram should pick up the tab for a rental vehicle until this problem has been resolved and pay for the required repairs.
Additional Notes:
No accident YET. My Service ABS light and Service Electronic Brake light have been coming on and off for the past 3 to 4 months. I took my 2018 Ram 2500, (odometer 44,000 miles), to the dealer and they ran a diagnostic and found, ABS Pump Motor Control circuit and ABS Control Module failure. The informed me that they could not order the required parts because they are on national backorder. They also informed me that if I was in an emergency braking situation my ABS could fail and not activate. I had a couple of conversations with Ram corporate and they didn't seem all that interested or concerned about my situation. it is my understanding that the parts, required to fix and eliminate this potentially hazardous safety issue, could take six to nine months before they are available. I don't know what to do. Drive my truck, my only means of transportation, and hope for the best for myself and other motorist's and pedestrians? Or don't drive my truck and not be able to go to doctor appointments, grocery stores etc. I almost forgot to mention that Ram did offer to pay for 1 month car rental. What good is 1 month going to do me when it could take 9 months before the parts required is even available? In my opinion, Ram should pick up the tab for a rental vehicle until this problem has been resolved and pay for the required repairs.
Mfg Campaign: 11518525
Recall Date: Apr 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At random times I get a chime and dash lights that say service antilock break system and service electrical breaking system. It wont happen for a week and the suddenly it will chime and flash every 10 seconds until the truck sits over night. I have replaced all abs sensors with no change. I’ve taken it to the dealership 2 times and they wont even look at it because it doesn’t show a code. I’ve read countless people online complaining about this same issue and some who have even had break failures. It’s amazing this isn’t a recall item with the number of complaints and lawsuits I’ve read. Hoping this will help get a recall started as the problem is potentially dangerous and incredibly annoying to deal with. It also shuts the cruise control off.
Corrective Action:
At random times I get a chime and dash lights that say service antilock break system and service electrical breaking system. It wont happen for a week and the suddenly it will chime and flash every 10 seconds until the truck sits over night. I have replaced all abs sensors with no change. I’ve taken it to the dealership 2 times and they wont even look at it because it doesn’t show a code. I’ve read countless people online complaining about this same issue and some who have even had break failures. It’s amazing this isn’t a recall item with the number of complaints and lawsuits I’ve read. Hoping this will help get a recall started as the problem is potentially dangerous and incredibly annoying to deal with. It also shuts the cruise control off.
Additional Notes:
At random times I get a chime and dash lights that say service antilock break system and service electrical breaking system. It wont happen for a week and the suddenly it will chime and flash every 10 seconds until the truck sits over night. I have replaced all abs sensors with no change. I’ve taken it to the dealership 2 times and they wont even look at it because it doesn’t show a code. I’ve read countless people online complaining about this same issue and some who have even had break failures. It’s amazing this isn’t a recall item with the number of complaints and lawsuits I’ve read. Hoping this will help get a recall started as the problem is potentially dangerous and incredibly annoying to deal with. It also shuts the cruise control off.
Mfg Campaign: 11518535
Recall Date: Apr 23, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury