Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs light comes on turns off cruise and traction control, brakes becomes spongy and vehicle gets pushed through refle light bey trailer. Near miss accident.
Corrective Action:
Abs light comes on turns off cruise and traction control, brakes becomes spongy and vehicle gets pushed through refle light bey trailer. Near miss accident.
Additional Notes:
Abs light comes on turns off cruise and traction control, brakes becomes spongy and vehicle gets pushed through refle light bey trailer. Near miss accident.
Mfg Campaign: 11512543
Recall Date: Mar 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs and traction control lights are illumated when towing a trailer it would turn off trailer breaks I have taken it to auto shops and they state its the abs module or hydraulic control unit. When normally driven abs will be intermittent and can pose a safety hazard.
Corrective Action:
Abs and traction control lights are illumated when towing a trailer it would turn off trailer breaks I have taken it to auto shops and they state its the abs module or hydraulic control unit. When normally driven abs will be intermittent and can pose a safety hazard.
Additional Notes:
Abs and traction control lights are illumated when towing a trailer it would turn off trailer breaks I have taken it to auto shops and they state its the abs module or hydraulic control unit. When normally driven abs will be intermittent and can pose a safety hazard.
Mfg Campaign: 11512565
Recall Date: Mar 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning to service anti-lock brakes. Mechanical brakes continue to function. The ABS system continually warns and chimes about the electronic ABS system not working. The ABS fault code is C0020. A Chrysler/Ram dealer has attempted to repair it once.
Corrective Action:
ABS warning to service anti-lock brakes. Mechanical brakes continue to function. The ABS system continually warns and chimes about the electronic ABS system not working. The ABS fault code is C0020. A Chrysler/Ram dealer has attempted to repair it once.
Additional Notes:
ABS warning to service anti-lock brakes. Mechanical brakes continue to function. The ABS system continually warns and chimes about the electronic ABS system not working. The ABS fault code is C0020. A Chrysler/Ram dealer has attempted to repair it once.
Mfg Campaign: 11512575
Recall Date: Mar 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light and Traction control lights go on and off constantly. Issue started around 38,xxx miles. This is a known issue in the ram community and Chrysler needs to recall these trucks to make the proper repairs to the HCU and ABS module. This is a major distraction while driving as the lights and chimes constantly go on and off and I cannot focus on the road. when these lights come on the ABS system is disabled, all traction control is disabled as well as my cruise control.
Corrective Action:
ABS light and Traction control lights go on and off constantly. Issue started around 38,xxx miles. This is a known issue in the ram community and Chrysler needs to recall these trucks to make the proper repairs to the HCU and ABS module. This is a major distraction while driving as the lights and chimes constantly go on and off and I cannot focus on the road. when these lights come on the ABS system is disabled, all traction control is disabled as well as my cruise control.
Additional Notes:
ABS light and Traction control lights go on and off constantly. Issue started around 38,xxx miles. This is a known issue in the ram community and Chrysler needs to recall these trucks to make the proper repairs to the HCU and ABS module. This is a major distraction while driving as the lights and chimes constantly go on and off and I cannot focus on the road. when these lights come on the ABS system is disabled, all traction control is disabled as well as my cruise control.
Mfg Campaign: 11512318
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Corrective Action:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Additional Notes:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Mfg Campaign: 11512406
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Corrective Action:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Additional Notes:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Mfg Campaign: 11512406
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Corrective Action:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Additional Notes:
Abs braking system has been flashing and traction control light flashing. My left front wheel started grinding and smoking out of the blue when driving today. No problems with brakes before that. Cruise control doesn’t work. And four wheel drive service light is flashing again!! The four wheel drive sensor was replaced once already a couple years ago.
Mfg Campaign: 11512406
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Our truck has the AB HCU module light showing with a problem.Constant dinging while trying to drive. The part has been on backorder from the local Ram dealership since October 2022. We have been told that it's a known problem with Ram diesel pickup trucks. Please help by providing a recall. This is ridiculous on a truck with less than 45k miles.
Corrective Action:
Our truck has the AB HCU module light showing with a problem.Constant dinging while trying to drive. The part has been on backorder from the local Ram dealership since October 2022. We have been told that it's a known problem with Ram diesel pickup trucks. Please help by providing a recall. This is ridiculous on a truck with less than 45k miles.
Additional Notes:
Our truck has the AB HCU module light showing with a problem.Constant dinging while trying to drive. The part has been on backorder from the local Ram dealership since October 2022. We have been told that it's a known problem with Ram diesel pickup trucks. Please help by providing a recall. This is ridiculous on a truck with less than 45k miles.
Mfg Campaign: 11512408
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Corrective Action:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Additional Notes:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Mfg Campaign: 11512428
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Corrective Action:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Additional Notes:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Mfg Campaign: 11512428
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Corrective Action:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Additional Notes:
Was driving vehicle on a rock road, when rounding a slight curve in the road, the antilock brake system light and the traction control lights both illuminated at the same time. The rear end of the truck began to slide due to having light pressure on the brakes and I was pulling my fifth wheel camper. Fortunately there were no injuries or damage to the truck or the camper. I washed off the mud when I got back to a hard surface area that had a car wash available and continued on my journey. Approximately 30 more miles later on the same trip both warning lights came on again. I immediately pulled over to read the message warning that was up on the dash to see if I could continue with my journey or not. After reading the message on the display in the truck, I decided it would be safer not to continue with my journey with that truck due to the safety issues and possibility of injury or death to me and my passengers, or another vehicle that I may encounter either head on or from behind. I had a friend of mine bring his fifth wheel truck to pick up my camper and return it back to my home. I had to cancel my camping trip for that week, which cost me approximately $400 out of pocket and then I had to pay my friend gas money to bring my vehicle home for me. I placed a call to the dealership nearest me and they advised me it would be $1,000 to begin any sort of diagnostic procedure on the I have now been driving the vehicle only unladened with any sort of extra payload, the light will come on and go off and come on and go off multiple times some days no times other days. I am retired, and a long-term covid patient, I do not have the financial resources to take a vehicle to a dealership to have them charge me absorbent amount of money when this clearly should be a safety recall on this vehicle. I have lost use of the vehicle for the intended purpose of telling my camper and boat, the manufacturer needs to be advised of this and give everybody repairs to make it safe to use.
Mfg Campaign: 11512428
Recall Date: Mar 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.
Corrective Action:
Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.
Additional Notes:
Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.
Mfg Campaign: 11512184
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.
Corrective Action:
Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.
Additional Notes:
Service Lights on dash. Service Antilock brake system, SERVICE electronic braking system. Defective part is HCU, hydraulic control unit. Part has been unavailable for over a year and part availability always pushed back on estimated arrival date. This safety issue needs to be addressed with a recall.
Mfg Campaign: 11512184
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.
Corrective Action:
The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.
Additional Notes:
The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.
Mfg Campaign: 11512188
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.
Corrective Action:
The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.
Additional Notes:
The ABS failed while on hwy. Researched, and break loss is a common problem in this gen pickup.
Mfg Campaign: 11512188
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
At 9955 miles, the WARNING CHIMES were activated on this vehicle, and the error message on the dash indicated 'ABS FAILURE' and/or 'SERVICE ABS SYSTEM'. I checked the OBDII codes and saw code C0020, 'ABS pump failure and/or Hydraulic Control Unit Failure'. Took vehicle to the stealership, who also checked the OBDII scan and replaced both the pump and the HCU with the SAME SUBSTANDARD COMPONENTS that were previously used. Less than 6000 miles later, the SAME PROBLEM BEGAN OCCURRING AGAIN, along with the SAME OBDII failure code. Took vehicle back to stealership, who confirmed that this was the SAME PROBLEM that occurred at 9955 miles, but that they couldn't order the 'new and improved' parts from FCA until Jan, 2023. Returned to stealership in March, 2023, and was told these ABS parts were now on backorder. Filed a complaint with FCA Customer Care, who then sent the 'backordered' parts to the stealership two weeks later. The stealership WILL NOT INSTALL THE PARTS UNLESS I PAY FOR THE PARTS AND LABOR in spite of a RAM TSB describing this failure and a Texas class action lawsuit against FCA for failing to address these ABS safety problems affecting thousands of RAM HD truck owners. FCA still has not issued a recall on the faulty ABS components. EVERY TIME THE ABS WARNING CHIME OCCURS (OFTEN EVERY 10-15 SECONDS), IT DISTRACTS THE DRIVER AND CANCELS THE CRUISE CONTROL, AND, OF COURSE, THE ABS SYSTEM STOPS FUNCTIONING.
Corrective Action:
At 9955 miles, the WARNING CHIMES were activated on this vehicle, and the error message on the dash indicated 'ABS FAILURE' and/or 'SERVICE ABS SYSTEM'. I checked the OBDII codes and saw code C0020, 'ABS pump failure and/or Hydraulic Control Unit Failure'. Took vehicle to the stealership, who also checked the OBDII scan and replaced both the pump and the HCU with the SAME SUBSTANDARD COMPONENTS that were previously used. Less than 6000 miles later, the SAME PROBLEM BEGAN OCCURRING AGAIN, along with the SAME OBDII failure code. Took vehicle back to stealership, who confirmed that this was the SAME PROBLEM that occurred at 9955 miles, but that they couldn't order the 'new and improved' parts from FCA until Jan, 2023. Returned to stealership in March, 2023, and was told these ABS parts were now on backorder. Filed a complaint with FCA Customer Care, who then sent the 'backordered' parts to the stealership two weeks later. The stealership WILL NOT INSTALL THE PARTS UNLESS I PAY FOR THE PARTS AND LABOR in spite of a RAM TSB describing this failure and a Texas class action lawsuit against FCA for failing to address these ABS safety problems affecting thousands of RAM HD truck owners. FCA still has not issued a recall on the faulty ABS components. EVERY TIME THE ABS WARNING CHIME OCCURS (OFTEN EVERY 10-15 SECONDS), IT DISTRACTS THE DRIVER AND CANCELS THE CRUISE CONTROL, AND, OF COURSE, THE ABS SYSTEM STOPS FUNCTIONING.
Additional Notes:
At 9955 miles, the WARNING CHIMES were activated on this vehicle, and the error message on the dash indicated 'ABS FAILURE' and/or 'SERVICE ABS SYSTEM'. I checked the OBDII codes and saw code C0020, 'ABS pump failure and/or Hydraulic Control Unit Failure'. Took vehicle to the stealership, who also checked the OBDII scan and replaced both the pump and the HCU with the SAME SUBSTANDARD COMPONENTS that were previously used. Less than 6000 miles later, the SAME PROBLEM BEGAN OCCURRING AGAIN, along with the SAME OBDII failure code. Took vehicle back to stealership, who confirmed that this was the SAME PROBLEM that occurred at 9955 miles, but that they couldn't order the 'new and improved' parts from FCA until Jan, 2023. Returned to stealership in March, 2023, and was told these ABS parts were now on backorder. Filed a complaint with FCA Customer Care, who then sent the 'backordered' parts to the stealership two weeks later. The stealership WILL NOT INSTALL THE PARTS UNLESS I PAY FOR THE PARTS AND LABOR in spite of a RAM TSB describing this failure and a Texas class action lawsuit against FCA for failing to address these ABS safety problems affecting thousands of RAM HD truck owners. FCA still has not issued a recall on the faulty ABS components. EVERY TIME THE ABS WARNING CHIME OCCURS (OFTEN EVERY 10-15 SECONDS), IT DISTRACTS THE DRIVER AND CANCELS THE CRUISE CONTROL, AND, OF COURSE, THE ABS SYSTEM STOPS FUNCTIONING.
Mfg Campaign: 11512227
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 2500 6.7L Cummins. While driving, at any speed, “Service ABS” and/or “Service Electronic Braking System” flashes rapidly and intermittently on gauge cluster display. During this, the “Traction Control Fail” icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It’s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram’s process for remedy as soon as practical. Strongly recommend mandatory recall.
Corrective Action:
2018 Ram 2500 6.7L Cummins. While driving, at any speed, “Service ABS” and/or “Service Electronic Braking System” flashes rapidly and intermittently on gauge cluster display. During this, the “Traction Control Fail” icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It’s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram’s process for remedy as soon as practical. Strongly recommend mandatory recall.
Additional Notes:
2018 Ram 2500 6.7L Cummins. While driving, at any speed, “Service ABS” and/or “Service Electronic Braking System” flashes rapidly and intermittently on gauge cluster display. During this, the “Traction Control Fail” icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It’s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram’s process for remedy as soon as practical. Strongly recommend mandatory recall.
Mfg Campaign: 11512250
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 Ram 2500 6.7L Cummins. While driving, at any speed, “Service ABS” and/or “Service Electronic Braking System” flashes rapidly and intermittently on gauge cluster display. During this, the “Traction Control Fail” icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It’s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram’s process for remedy as soon as practical. Strongly recommend mandatory recall.
Corrective Action:
2018 Ram 2500 6.7L Cummins. While driving, at any speed, “Service ABS” and/or “Service Electronic Braking System” flashes rapidly and intermittently on gauge cluster display. During this, the “Traction Control Fail” icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It’s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram’s process for remedy as soon as practical. Strongly recommend mandatory recall.
Additional Notes:
2018 Ram 2500 6.7L Cummins. While driving, at any speed, “Service ABS” and/or “Service Electronic Braking System” flashes rapidly and intermittently on gauge cluster display. During this, the “Traction Control Fail” icon displays. Additionally, the cruise control will automatically disengage (creating a safety issue through increased risk of being rear ended while at highway speeds) and the warning chime activates constantly leading to distraction while driving. The truck is essentially undriveable. It is incumbent on the manufacturer to remedy this problem. It’s a shame I cannot use this truck more than a few miles at a time. How am I to stop with my family of 6 inside the truck, towing a 10,000 lbs trailer on a rainy day at interstate speeds without functioning ABS? This is a serious design flaw and I encourage NHTSA to continue their investigation into Ram’s process for remedy as soon as practical. Strongly recommend mandatory recall.
Mfg Campaign: 11512250
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
abs trailer brakes traction control works on and off
Corrective Action:
abs trailer brakes traction control works on and off
Additional Notes:
abs trailer brakes traction control works on and off
Mfg Campaign: 11511991
Recall Date: Mar 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
abs trailer brakes traction control works on and off
Corrective Action:
abs trailer brakes traction control works on and off
Additional Notes:
abs trailer brakes traction control works on and off
Mfg Campaign: 11511991
Recall Date: Mar 15, 2023
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