Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
Corrective Action:
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
Additional Notes:
The infotainment screen is malfunctioning. It makes phantom button presses. The most dangerous of all is when I am backing up. Instead of it showing the back-up camera it shows the bed camera. Very dangerous!!!!
Mfg Campaign: 11503470
Recall Date: Jan 24, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have made a previous report about this vehicle. New things are happening now. My mirrors are tilting and changing while driving. The backup camera is still coming on in while driving down the highway. I can't keep the heated wheel turned off. It gets so hot, its hard to hold the steering wheel. I have to pull off the road and turn the truck off. I cannot use my Bluetooth while driving because it starts calling random people, then it starts reading all my text messages. Its against the law to hold your phone while driving in NC. The doors lock and unlock while driving. I bought this truck a little over a year ago and this ghost in my truck is driving me crazy. It's unsafe while driving, with the mirrors tilting. I change the settings and the ghost changes it all... please help.
Corrective Action:
I have made a previous report about this vehicle. New things are happening now. My mirrors are tilting and changing while driving. The backup camera is still coming on in while driving down the highway. I can't keep the heated wheel turned off. It gets so hot, its hard to hold the steering wheel. I have to pull off the road and turn the truck off. I cannot use my Bluetooth while driving because it starts calling random people, then it starts reading all my text messages. Its against the law to hold your phone while driving in NC. The doors lock and unlock while driving. I bought this truck a little over a year ago and this ghost in my truck is driving me crazy. It's unsafe while driving, with the mirrors tilting. I change the settings and the ghost changes it all... please help.
Additional Notes:
I have made a previous report about this vehicle. New things are happening now. My mirrors are tilting and changing while driving. The backup camera is still coming on in while driving down the highway. I can't keep the heated wheel turned off. It gets so hot, its hard to hold the steering wheel. I have to pull off the road and turn the truck off. I cannot use my Bluetooth while driving because it starts calling random people, then it starts reading all my text messages. Its against the law to hold your phone while driving in NC. The doors lock and unlock while driving. I bought this truck a little over a year ago and this ghost in my truck is driving me crazy. It's unsafe while driving, with the mirrors tilting. I change the settings and the ghost changes it all... please help.
Mfg Campaign: 11503068
Recall Date: Jan 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is a known problem with the ABS control module system
Corrective Action:
This is a known problem with the ABS control module system
Additional Notes:
This is a known problem with the ABS control module system
Mfg Campaign: 11502946
Recall Date: Jan 21, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
C0020-16 code abs modual voltage below threshold. No cruse no ABS and no trailor brakes
Corrective Action:
C0020-16 code abs modual voltage below threshold. No cruse no ABS and no trailor brakes
Additional Notes:
C0020-16 code abs modual voltage below threshold. No cruse no ABS and no trailor brakes
Mfg Campaign: 11502323
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Corrective Action:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Additional Notes:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Mfg Campaign: 11502335
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Corrective Action:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Additional Notes:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Mfg Campaign: 11502335
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Corrective Action:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Additional Notes:
Anytime while driving the truck waring lights on the dashboard will come on intermittently. The ABS and traction control light will come on, and on the display screen two different messages will appear along with alarm sound constantly dinging. One message says (Service Electronic Braking System) the other says (Service Antilock Brake System). If driving with the cruise control on when those lights and messages appear the cruise will stop working. This problem is intermittent it comes and goes, but usually very often. The truck is out of warranty with 41000 miles on it and this has been happening since Sept. of 2022. I had it diagnosed by an independent garage and had two trouble codes (C0020-01 ABS Pump Motor Control General Electrical Failure) and (C0020-16 ABS Pump Motor Control Circuit Voltage Below Threshold). The truck still seems to stop normally, but I feel very unsafe driving it. The ABS Hydraulic Control unit is unavailable from the dealer. As of today Jan.-18 2023 they are saying it will not be available until March-15 2023. This is most definitely a safety issue on the truck which should be recalled. The dealer says the parts problem is a supplier issue. I believe the manufacturer knows these are defective and is trying to avoid recall.
Mfg Campaign: 11502335
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
Corrective Action:
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
Additional Notes:
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
Mfg Campaign: 11502386
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
Corrective Action:
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
Additional Notes:
While the vehicle was still in warranty ~30k miles, the ABS and traction control lights would flash off and on numerous times as the vehicle was driven. Knocking the cruise control off. The dealership replaced the ABS module and HCU. Less than 20k miles later the issue has come back again. The alarms and lights flash repeatedly every time I drive and traction control along with the cruise control is unavailable. Now the truck is out of warranty, and this is over $1000 to replace. This is a known and well documented issue with Ram and needs to be looked at for a recall. The parts are backordered for 9-12 months. And the replacement does not fix the issue.
Mfg Campaign: 11502386
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
Corrective Action:
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
Additional Notes:
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
Mfg Campaign: 11502466
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
Corrective Action:
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
Additional Notes:
I have a 2018 Ram 2500 Diesel and throughout the past 24 months I have been receiving intermittent ABS and Traction Control lights while driving. Recently (3 days ago), the lights have come back, are staying on, and the screen displayed the words "Perform Service". I attached my diagnostic tool and the Code captured is: C0020 Status: MIL/Confirmed - ABS Pump Motor Control - General Electric Failure.
Mfg Campaign: 11502466
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The HCU (hydraulic control unit), at approximately 70k miles, the service ABS light began to illuminate intermittently, after about 300 more road miles it would remain in constantly. At the same time, my ABS system and skid control was forcefully deactivated by the vehicle. Currently, I cannot use the full breaking capability of the vehicle or stabilization control. This vehicle is available for inspection. The problem is still present. My safety is greatly at risk when towing large loads. It is at risk during inclement weather where ABS is very important in maintaining traction. This problem has been confirmed and documented at the dealer. There was no prior warning before failure.
Corrective Action:
The HCU (hydraulic control unit), at approximately 70k miles, the service ABS light began to illuminate intermittently, after about 300 more road miles it would remain in constantly. At the same time, my ABS system and skid control was forcefully deactivated by the vehicle. Currently, I cannot use the full breaking capability of the vehicle or stabilization control. This vehicle is available for inspection. The problem is still present. My safety is greatly at risk when towing large loads. It is at risk during inclement weather where ABS is very important in maintaining traction. This problem has been confirmed and documented at the dealer. There was no prior warning before failure.
Additional Notes:
The HCU (hydraulic control unit), at approximately 70k miles, the service ABS light began to illuminate intermittently, after about 300 more road miles it would remain in constantly. At the same time, my ABS system and skid control was forcefully deactivated by the vehicle. Currently, I cannot use the full breaking capability of the vehicle or stabilization control. This vehicle is available for inspection. The problem is still present. My safety is greatly at risk when towing large loads. It is at risk during inclement weather where ABS is very important in maintaining traction. This problem has been confirmed and documented at the dealer. There was no prior warning before failure.
Mfg Campaign: 11502473
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
Corrective Action:
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
Additional Notes:
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
Mfg Campaign: 11502521
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
Corrective Action:
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
Additional Notes:
- I have a repeated low mileage failure of the antilock brake system hydraulic control unit. The faulty unit is still installed on the vehicle. - The ABS hydraulic unit failure intermittently renders the ABS system, traction control system, and electronic stability system inoperable for varying durations. This is the 2nd failure of this system on the vehicle. The first failure occurred during normal highway driving. The 2nd failure occurred while traveling in the mountains in the snow. Had I not been experienced driving a non-abs vehicle in inclement weather we could have crashed. - The issue was diagnosed and confirmed by a local Ram dealership service department. It was escalated to Ram customer care due to lack of parts availability and high cost of repair. Ram escalated part delivery and denied financial assistance. The vehicle is out of warranty for this particular part. - There are various intermittent warnings present. The fault condition will rapidly annunciate and then clear many times in a short time period, or stay active for long periods, or not occur at all. The fault condition appears to be completely unpredictable but is repeatable.
Mfg Campaign: 11502521
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH and slowing for a traffic signal, the vehicle's four tires locked up due to the ABS system failure. The contact stated no warning light was illuminated. The contact's vehicle skidded into the rear end of another vehicle. The contact's grill and bumper were damaged and broken as well as the inter-cooler radiator had suffered damage. The other vehicle sustained a crushed trunk. There were no injuries sustained by either the contact or the driver of the other vehicle. The police were on the scene and filed a report. Both vehicles were drivable, the contact drove his vehicle to a body shop. The contact did not have the vehicle diagnosed or repaired for the ABS problem. The contact stated that since the accident the ABS light illuminates intermittently and the brakes have locked up when the contact had been towing a trailer (approximately 14,000 lbs. of weight). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH and slowing for a traffic signal, the vehicle's four tires locked up due to the ABS system failure. The contact stated no warning light was illuminated. The contact's vehicle skidded into the rear end of another vehicle. The contact's grill and bumper were damaged and broken as well as the inter-cooler radiator had suffered damage. The other vehicle sustained a crushed trunk. There were no injuries sustained by either the contact or the driver of the other vehicle. The police were on the scene and filed a report. Both vehicles were drivable, the contact drove his vehicle to a body shop. The contact did not have the vehicle diagnosed or repaired for the ABS problem. The contact stated that since the accident the ABS light illuminates intermittently and the brakes have locked up when the contact had been towing a trailer (approximately 14,000 lbs. of weight). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving approximately 35 MPH and slowing for a traffic signal, the vehicle's four tires locked up due to the ABS system failure. The contact stated no warning light was illuminated. The contact's vehicle skidded into the rear end of another vehicle. The contact's grill and bumper were damaged and broken as well as the inter-cooler radiator had suffered damage. The other vehicle sustained a crushed trunk. There were no injuries sustained by either the contact or the driver of the other vehicle. The police were on the scene and filed a report. Both vehicles were drivable, the contact drove his vehicle to a body shop. The contact did not have the vehicle diagnosed or repaired for the ABS problem. The contact stated that since the accident the ABS light illuminates intermittently and the brakes have locked up when the contact had been towing a trailer (approximately 14,000 lbs. of weight). The manufacturer had not been informed of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11502151
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent warning on dash and chime with "Service Electronic Brake System" and "Service Antilock Brake System". On most daily drives the chime and warning go off about every 2-4 minutes. I have video of it going off 30 times in one minute. Dealer wants to replace brake controller and head unit at a cost of $1600. This is a safety issue and should be recalled.
Corrective Action:
Intermittent warning on dash and chime with "Service Electronic Brake System" and "Service Antilock Brake System". On most daily drives the chime and warning go off about every 2-4 minutes. I have video of it going off 30 times in one minute. Dealer wants to replace brake controller and head unit at a cost of $1600. This is a safety issue and should be recalled.
Additional Notes:
Intermittent warning on dash and chime with "Service Electronic Brake System" and "Service Antilock Brake System". On most daily drives the chime and warning go off about every 2-4 minutes. I have video of it going off 30 times in one minute. Dealer wants to replace brake controller and head unit at a cost of $1600. This is a safety issue and should be recalled.
Mfg Campaign: 11502299
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
abs brake light comes on intermittently taking off my ABS brakes and anti skid
Corrective Action:
abs brake light comes on intermittently taking off my ABS brakes and anti skid
Additional Notes:
abs brake light comes on intermittently taking off my ABS brakes and anti skid
Mfg Campaign: 11501978
Recall Date: Jan 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 Ram 2500 with 18,900 miles. While driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The brakes would slip upon depression of the brake pedal while the warning lights are illuminated. ABS control module/traction control is intermittently failing. There is no antilock braking or traction control on wet/icy conditions.
Corrective Action:
2018 Ram 2500 with 18,900 miles. While driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The brakes would slip upon depression of the brake pedal while the warning lights are illuminated. ABS control module/traction control is intermittently failing. There is no antilock braking or traction control on wet/icy conditions.
Additional Notes:
2018 Ram 2500 with 18,900 miles. While driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The brakes would slip upon depression of the brake pedal while the warning lights are illuminated. ABS control module/traction control is intermittently failing. There is no antilock braking or traction control on wet/icy conditions.
Mfg Campaign: 11501911
Recall Date: Jan 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2018 Ram 2500 with 18,900 miles. While driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The brakes would slip upon depression of the brake pedal while the warning lights are illuminated. ABS control module/traction control is intermittently failing. There is no antilock braking or traction control on wet/icy conditions.
Corrective Action:
2018 Ram 2500 with 18,900 miles. While driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The brakes would slip upon depression of the brake pedal while the warning lights are illuminated. ABS control module/traction control is intermittently failing. There is no antilock braking or traction control on wet/icy conditions.
Additional Notes:
2018 Ram 2500 with 18,900 miles. While driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The brakes would slip upon depression of the brake pedal while the warning lights are illuminated. ABS control module/traction control is intermittently failing. There is no antilock braking or traction control on wet/icy conditions.
Mfg Campaign: 11501911
Recall Date: Jan 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS failed intermittently. The vehicle was taken to a dealer, where it was diagnosed with an ABS module system failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS failed intermittently. The vehicle was taken to a dealer, where it was diagnosed with an ABS module system failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS failed intermittently. The vehicle was taken to a dealer, where it was diagnosed with an ABS module system failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 14,000.
Mfg Campaign: 11501678
Recall Date: Jan 13, 2023
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