Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service ABS warning and traction control lights constantly going off several times a minute, disappear for a few minutes, and then the cycle repeats. Have already replaced the ABS pump motor following code C0020-01 some years ago.
Corrective Action:
Service ABS warning and traction control lights constantly going off several times a minute, disappear for a few minutes, and then the cycle repeats. Have already replaced the ABS pump motor following code C0020-01 some years ago.
Additional Notes:
Service ABS warning and traction control lights constantly going off several times a minute, disappear for a few minutes, and then the cycle repeats. Have already replaced the ABS pump motor following code C0020-01 some years ago.
Mfg Campaign: 11603807
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Wanted to report that my 2018 Ram 2(00 is experiencing the same abs/hcu issue that appears to be plaguing this year/model of Ram. I understand that tgis issue is still currently under investigation. Started with Beeping and traction control abs lights would come on and off intermittently. Now pretty much constantly on, unable to is cruise control.
Corrective Action:
Wanted to report that my 2018 Ram 2(00 is experiencing the same abs/hcu issue that appears to be plaguing this year/model of Ram. I understand that tgis issue is still currently under investigation. Started with Beeping and traction control abs lights would come on and off intermittently. Now pretty much constantly on, unable to is cruise control.
Additional Notes:
Wanted to report that my 2018 Ram 2(00 is experiencing the same abs/hcu issue that appears to be plaguing this year/model of Ram. I understand that tgis issue is still currently under investigation. Started with Beeping and traction control abs lights would come on and off intermittently. Now pretty much constantly on, unable to is cruise control.
Mfg Campaign: 11603902
Recall Date: Jul 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Suddenly have service electronic braking system and service abs system lights flashing on and off while driving regardless of weather or road conditions. Truck has 97,074 miles on it and is out of warranty. Appears to be a common problem that needs to be addressed by NHTSA where as these components are essential to a safe vehicle
Corrective Action:
Suddenly have service electronic braking system and service abs system lights flashing on and off while driving regardless of weather or road conditions. Truck has 97,074 miles on it and is out of warranty. Appears to be a common problem that needs to be addressed by NHTSA where as these components are essential to a safe vehicle
Additional Notes:
Suddenly have service electronic braking system and service abs system lights flashing on and off while driving regardless of weather or road conditions. Truck has 97,074 miles on it and is out of warranty. Appears to be a common problem that needs to be addressed by NHTSA where as these components are essential to a safe vehicle
Mfg Campaign: 11603568
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Truck has intermittent abs/esc light and warning for service electronic braking system, service abs system. Dealer has confirmed inactive codes and extended warranty will not cover unless they see active code. Being I live 1.5hrs front dealer and this is an intermittent light I have been unable to get it into the dealership while the lights are on and they're telling me the parts are on national backorder and they don't know when they can even get the parts
Corrective Action:
Truck has intermittent abs/esc light and warning for service electronic braking system, service abs system. Dealer has confirmed inactive codes and extended warranty will not cover unless they see active code. Being I live 1.5hrs front dealer and this is an intermittent light I have been unable to get it into the dealership while the lights are on and they're telling me the parts are on national backorder and they don't know when they can even get the parts
Additional Notes:
Truck has intermittent abs/esc light and warning for service electronic braking system, service abs system. Dealer has confirmed inactive codes and extended warranty will not cover unless they see active code. Being I live 1.5hrs front dealer and this is an intermittent light I have been unable to get it into the dealership while the lights are on and they're telling me the parts are on national backorder and they don't know when they can even get the parts
Mfg Campaign: 11603589
Recall Date: Jul 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS inadvertently activated. The contact stated that the vehicle stalled with the ABS warning light activated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS inadvertently activated. The contact stated that the vehicle stalled with the ABS warning light activated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS inadvertently activated. The contact stated that the vehicle stalled with the ABS warning light activated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.
Mfg Campaign: 11603399
Recall Date: Jul 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
Corrective Action:
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
Additional Notes:
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
Mfg Campaign: 11603432
Recall Date: Jul 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
Corrective Action:
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
Additional Notes:
I have replaced the HPU 2x's and currently the ABS warning light comes on. I have a RAM case #86697757. This is going on for a year and the dealer says parts are unavailable for repair. The truck has 24,000 miles on it.
Mfg Campaign: 11603432
Recall Date: Jul 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle has massive sway when carrying payload in bed of truck. Not a problem pulling trailor with a load just when loaded in bed. Is not the death wobble associated with Dodge pickups have had checked by local mechanic and no problems found on suspension, swaybars, shocks, springs, ball joints or other issues. Is available for inspection. 1st time it happened was carrying a ton of pellets. occurs around 45-50 mph and is very dangerous on uneven pavement only way to stop it is to slow down. no warning lamps or messages. has happened 4-5 times but only with a load in bed of truck. need an email address to upload videos of problem
Corrective Action:
Vehicle has massive sway when carrying payload in bed of truck. Not a problem pulling trailor with a load just when loaded in bed. Is not the death wobble associated with Dodge pickups have had checked by local mechanic and no problems found on suspension, swaybars, shocks, springs, ball joints or other issues. Is available for inspection. 1st time it happened was carrying a ton of pellets. occurs around 45-50 mph and is very dangerous on uneven pavement only way to stop it is to slow down. no warning lamps or messages. has happened 4-5 times but only with a load in bed of truck. need an email address to upload videos of problem
Additional Notes:
Vehicle has massive sway when carrying payload in bed of truck. Not a problem pulling trailor with a load just when loaded in bed. Is not the death wobble associated with Dodge pickups have had checked by local mechanic and no problems found on suspension, swaybars, shocks, springs, ball joints or other issues. Is available for inspection. 1st time it happened was carrying a ton of pellets. occurs around 45-50 mph and is very dangerous on uneven pavement only way to stop it is to slow down. no warning lamps or messages. has happened 4-5 times but only with a load in bed of truck. need an email address to upload videos of problem
Mfg Campaign: 11603470
Recall Date: Jul 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS lights flash on and off while driving constantly. Affects concentration and cruise control. Radio will randomly start pressing all over the screen changing settings and distracting the driver.
Corrective Action:
ABS lights flash on and off while driving constantly. Affects concentration and cruise control. Radio will randomly start pressing all over the screen changing settings and distracting the driver.
Additional Notes:
ABS lights flash on and off while driving constantly. Affects concentration and cruise control. Radio will randomly start pressing all over the screen changing settings and distracting the driver.
Mfg Campaign: 11602858
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS lights flash on and off while driving constantly. Affects concentration and cruise control. Radio will randomly start pressing all over the screen changing settings and distracting the driver.
Corrective Action:
ABS lights flash on and off while driving constantly. Affects concentration and cruise control. Radio will randomly start pressing all over the screen changing settings and distracting the driver.
Additional Notes:
ABS lights flash on and off while driving constantly. Affects concentration and cruise control. Radio will randomly start pressing all over the screen changing settings and distracting the driver.
Mfg Campaign: 11602858
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON AND OFF SERVICE ABS AND TRACTION CONTROL INDICATORS.
Corrective Action:
ON AND OFF SERVICE ABS AND TRACTION CONTROL INDICATORS.
Additional Notes:
ON AND OFF SERVICE ABS AND TRACTION CONTROL INDICATORS.
Mfg Campaign: 11602958
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON AND OFF SERVICE ABS AND TRACTION CONTROL INDICATORS.
Corrective Action:
ON AND OFF SERVICE ABS AND TRACTION CONTROL INDICATORS.
Additional Notes:
ON AND OFF SERVICE ABS AND TRACTION CONTROL INDICATORS.
Mfg Campaign: 11602958
Recall Date: Jul 17, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Antilock brake warning light/chime and traction control warning light/chime keep going on and off causing the vehicle to have no antilock capabilities and disengaging the cruise control.
Corrective Action:
Antilock brake warning light/chime and traction control warning light/chime keep going on and off causing the vehicle to have no antilock capabilities and disengaging the cruise control.
Additional Notes:
Antilock brake warning light/chime and traction control warning light/chime keep going on and off causing the vehicle to have no antilock capabilities and disengaging the cruise control.
Mfg Campaign: 11602613
Recall Date: Jul 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Corrective Action:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Additional Notes:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Mfg Campaign: 11602328
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Corrective Action:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Additional Notes:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Mfg Campaign: 11602328
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Corrective Action:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Additional Notes:
Abs system failed and had to brake hard causing the wheels to lock up and lose control of the truck ,lost speedometer, brake lights, 4x4,cc,trailer brakes
Mfg Campaign: 11602328
Recall Date: Jul 15, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light and electronic braking light will randomly come on and chime, not sure if this is going to affect braking.
Corrective Action:
ABS warning light and electronic braking light will randomly come on and chime, not sure if this is going to affect braking.
Additional Notes:
ABS warning light and electronic braking light will randomly come on and chime, not sure if this is going to affect braking.
Mfg Campaign: 11602002
Recall Date: Jul 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
General electrical failure of abs pump motor control. Intermittent issue causes loss of traction control, stability control and abs functions.
Corrective Action:
General electrical failure of abs pump motor control. Intermittent issue causes loss of traction control, stability control and abs functions.
Additional Notes:
General electrical failure of abs pump motor control. Intermittent issue causes loss of traction control, stability control and abs functions.
Mfg Campaign: 11602007
Recall Date: Jul 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck
Corrective Action:
Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck
Additional Notes:
Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck
Mfg Campaign: 11602009
Recall Date: Jul 14, 2024
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck
Corrective Action:
Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck
Additional Notes:
Several systems suddenly were disabled, ABS, Electronic Stability Control, Front & Rear Park sensors, Tire Monitor system as well as the cruise control that may not be considered safety. The truck only as 11K miles. I have not been able to reset the system and the noted systems are inactive. I will contact the dealership but am bracing for a less than supportive meeting. From what I've read this is a very common failure on this year and model truck
Mfg Campaign: 11602009
Recall Date: Jul 14, 2024
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