RAM 2500 2018

Complete listing of complaints and recalls for this vehicle

3.1K
Complaints
12
Recalls

Complaints & Recalls

3.1K Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V010000 SAFETY RECALL
6.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Potential Risk:
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
FREE Recall Solution:
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: 05C, 09C, 10C
Notice Date: Feb 13, 2025
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
NHTSA Campaign: 24V896000 SAFETY RECALL
317.6K Vehicles Affected
Recall Date: Nov 27, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Potential Risk:
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the brake HCU, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: C4B
Notice Date: Jan 9, 2025
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
NHTSA Campaign: 19V347000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Potential Risk:
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V44
Notice Date: May 23, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V021000 SAFETY RECALL
795.6K Vehicles Affected
Recall Date: Jan 25, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Potential Risk:
A drag link separation can cause a loss of steering control, increasing the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: V06
Notice Date: Mar 22, 2019
Recall Date: Jan 25, 2019
Streetcar Orv Llc
NHTSA Campaign: 18E096000 SAFETY RECALL
847 Vehicles Affected
Recall Date: Oct 16, 2018
Safety Issue:

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Potential Risk:
The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
FREE Recall Solution:
Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Notice Date: Dec 3, 2018
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V398000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
A loss of image in the rearview camera while backing up can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U56
Notice Date: Aug 2, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V100000 SAFETY RECALL
180.5K Vehicles Affected
Recall Date: Feb 8, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Potential Risk:
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
FREE Recall Solution:
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: U11
Notice Date: Feb 26, 2018
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local RAM dealer to schedule your FREE recall repair.
Manufacturer: RAM
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017

Consumer Complaints

3.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11597800 Other
Jun 30, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

My ABS light keeps coming on and off intermittently causing my cruise control to be interrupted and causing vehicle to slow down unintended in traffic. doesn't stay on and only comes on and off when it feels like it. This is dangerous and could cause my brakes to not work properly or have someone hit me from behind when cruise control kicks off at high speeds on the highway. This should be recalled.

Corrective Action:

My ABS light keeps coming on and off intermittently causing my cruise control to be interrupted and causing vehicle to slow down unintended in traffic. doesn't stay on and only comes on and off when it feels like it. This is dangerous and could cause my brakes to not work properly or have someone hit me from behind when cruise control kicks off at high speeds on the highway. This should be recalled.

Additional Notes:

My ABS light keeps coming on and off intermittently causing my cruise control to be interrupted and causing vehicle to slow down unintended in traffic. doesn't stay on and only comes on and off when it feels like it. This is dangerous and could cause my brakes to not work properly or have someone hit me from behind when cruise control kicks off at high speeds on the highway. This should be recalled.

Manufacturer: RAM
Mfg Campaign: 11597800
Notice Date: Jun 30, 2024
Recall Date: Jun 30, 2024
Chrysler (fca Us, Llc)
Campaign: 11597691 Other
Jun 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The anti-locking braking and traction control warning lights flicker along with a beeping. This causes the cruise control to also disengage. This first occurred when the 2018 truck was slightly over 3 years old and with 30,000 miles. I had both the HCU and ABS module replaced and it stopped the issue for a few years and 20,000 miles longer. At 50,500 miles, it has again become an issue.

Corrective Action:

The anti-locking braking and traction control warning lights flicker along with a beeping. This causes the cruise control to also disengage. This first occurred when the 2018 truck was slightly over 3 years old and with 30,000 miles. I had both the HCU and ABS module replaced and it stopped the issue for a few years and 20,000 miles longer. At 50,500 miles, it has again become an issue.

Additional Notes:

The anti-locking braking and traction control warning lights flicker along with a beeping. This causes the cruise control to also disengage. This first occurred when the 2018 truck was slightly over 3 years old and with 30,000 miles. I had both the HCU and ABS module replaced and it stopped the issue for a few years and 20,000 miles longer. At 50,500 miles, it has again become an issue.

Manufacturer: RAM
Mfg Campaign: 11597691
Notice Date: Jun 29, 2024
Recall Date: Jun 29, 2024
Chrysler (fca Us, Llc)
Campaign: 11597693 Other
Jun 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

HCU and ABS module brake failure causing the ABS and traction control warning lights and audible tone to intermittently go off. This also results in the cruise control failing to work. This is the second time of such occurrence. First at 3 years old and 30k miles and second at 6 years old and 50.5k miles.

Corrective Action:

HCU and ABS module brake failure causing the ABS and traction control warning lights and audible tone to intermittently go off. This also results in the cruise control failing to work. This is the second time of such occurrence. First at 3 years old and 30k miles and second at 6 years old and 50.5k miles.

Additional Notes:

HCU and ABS module brake failure causing the ABS and traction control warning lights and audible tone to intermittently go off. This also results in the cruise control failing to work. This is the second time of such occurrence. First at 3 years old and 30k miles and second at 6 years old and 50.5k miles.

Manufacturer: RAM
Mfg Campaign: 11597693
Notice Date: Jun 29, 2024
Recall Date: Jun 29, 2024
Chrysler (fca Us, Llc)
Campaign: 11597606 Other
Jun 28, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.

Corrective Action:

ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.

Additional Notes:

ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.

Manufacturer: RAM
Mfg Campaign: 11597606
Notice Date: Jun 28, 2024
Recall Date: Jun 28, 2024
Chrysler (fca Us, Llc)
Campaign: 11597606 Other
Jun 28, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.

Corrective Action:

ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.

Additional Notes:

ABS Hydraulic Control Unit intermittently malfunctioning while driving causing service ABS system warning to display and render ABS system along with Traction Control System and Stability Control inoperable. HCU electronic motor removed and internal inspection of brushes and motor components conducted. Inspection identified brushes sticking in guides causing intermittent contact with center shaft of motor. New HCU ordered 28 June 24.

Manufacturer: RAM
Mfg Campaign: 11597606
Notice Date: Jun 28, 2024
Recall Date: Jun 28, 2024
Chrysler (fca Us, Llc)
Campaign: 11597205 Other
Jun 27, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!

Corrective Action:

Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!

Additional Notes:

Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!

Manufacturer: RAM
Mfg Campaign: 11597205
Notice Date: Jun 27, 2024
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11597205 Other
Jun 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!

Corrective Action:

Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!

Additional Notes:

Service ABS braking system keeps appearing intermittently along with traction control and ABS lights illuminating on instrument panel. NO RECALL for this problem has been issued and parts are expensive to replace. Please direct manufacturer to fix issue immediately. Thank you for your mission to ensure the safety of others!!

Manufacturer: RAM
Mfg Campaign: 11597205
Notice Date: Jun 27, 2024
Recall Date: Jun 27, 2024
Chrysler (fca Us, Llc)
Campaign: 11596806 Other
Jun 26, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Second time my truck has thrown a code for the HCU being defective.

Corrective Action:

Second time my truck has thrown a code for the HCU being defective.

Additional Notes:

Second time my truck has thrown a code for the HCU being defective.

Manufacturer: RAM
Mfg Campaign: 11596806
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11596975 Other
Jun 26, 2024
Defect Description:

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

Potential Consequences:

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, there was an audible alarm activated and the messages "Service ABS" and "Traction Control" were displayed. The contact stated that while driving on wet pavement, the vehicle was difficult to stop while depressing the brake pedal due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.

Corrective Action:

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, there was an audible alarm activated and the messages "Service ABS" and "Traction Control" were displayed. The contact stated that while driving on wet pavement, the vehicle was difficult to stop while depressing the brake pedal due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.

Additional Notes:

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, there was an audible alarm activated and the messages "Service ABS" and "Traction Control" were displayed. The contact stated that while driving on wet pavement, the vehicle was difficult to stop while depressing the brake pedal due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.

Manufacturer: RAM
Mfg Campaign: 11596975
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Campaign: 11596361 Other
Jun 25, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Abs and service electronic braking system warning lights continuously go on and off while driving truck

Corrective Action:

Abs and service electronic braking system warning lights continuously go on and off while driving truck

Additional Notes:

Abs and service electronic braking system warning lights continuously go on and off while driving truck

Manufacturer: RAM
Mfg Campaign: 11596361
Notice Date: Jun 25, 2024
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11596372 Other
Jun 25, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Have 47000 miles on truck and abs light kicks on and off. When it was checked code was abs general electrical failure.

Corrective Action:

Have 47000 miles on truck and abs light kicks on and off. When it was checked code was abs general electrical failure.

Additional Notes:

Have 47000 miles on truck and abs light kicks on and off. When it was checked code was abs general electrical failure.

Manufacturer: RAM
Mfg Campaign: 11596372
Notice Date: Jun 25, 2024
Recall Date: Jun 25, 2024
Chrysler (fca Us, Llc)
Campaign: 11596076 Other
Jun 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have had the ABS system failure happen for the third time. the first was around 24000 miles about May of 2020, repaired at a Ram dealer in New Mexico, I believe they only replaced the ABS ECU. The second time was 43,298 miles [XXX] 2022, they replaced the HCU AT Walker Ram in Alexandria Louisiana. It has now failed again with 65,723 miles on [XXX]. Every time it has cause the truck to lose the Anti-lock braking ability, traction control, cruse control & ETC. I feel that Ram should do a recall and fix the issue with a upgraded parts that doesn't fail every 20k so miles and cause a safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I have had the ABS system failure happen for the third time. the first was around 24000 miles about May of 2020, repaired at a Ram dealer in New Mexico, I believe they only replaced the ABS ECU. The second time was 43,298 miles [XXX] 2022, they replaced the HCU AT Walker Ram in Alexandria Louisiana. It has now failed again with 65,723 miles on [XXX]. Every time it has cause the truck to lose the Anti-lock braking ability, traction control, cruse control & ETC. I feel that Ram should do a recall and fix the issue with a upgraded parts that doesn't fail every 20k so miles and cause a safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I have had the ABS system failure happen for the third time. the first was around 24000 miles about May of 2020, repaired at a Ram dealer in New Mexico, I believe they only replaced the ABS ECU. The second time was 43,298 miles [XXX] 2022, they replaced the HCU AT Walker Ram in Alexandria Louisiana. It has now failed again with 65,723 miles on [XXX]. Every time it has cause the truck to lose the Anti-lock braking ability, traction control, cruse control & ETC. I feel that Ram should do a recall and fix the issue with a upgraded parts that doesn't fail every 20k so miles and cause a safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: RAM
Mfg Campaign: 11596076
Notice Date: Jun 24, 2024
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11596099 Other
Jun 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

HCU for ABS has failed - Intermittently fails when in operation. Basically hit a bump in the road and it fails. Hit another bump and it "fixes itself". Then hit another bump and it fails. Lights up the ABS light, ESC light, brake light, esc. After some research, this seems to be a common issue on the 2018 Ram 2500's.

Corrective Action:

HCU for ABS has failed - Intermittently fails when in operation. Basically hit a bump in the road and it fails. Hit another bump and it "fixes itself". Then hit another bump and it fails. Lights up the ABS light, ESC light, brake light, esc. After some research, this seems to be a common issue on the 2018 Ram 2500's.

Additional Notes:

HCU for ABS has failed - Intermittently fails when in operation. Basically hit a bump in the road and it fails. Hit another bump and it "fixes itself". Then hit another bump and it fails. Lights up the ABS light, ESC light, brake light, esc. After some research, this seems to be a common issue on the 2018 Ram 2500's.

Manufacturer: RAM
Mfg Campaign: 11596099
Notice Date: Jun 24, 2024
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11596309 Other
Jun 24, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Corrective Action:

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Additional Notes:

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Manufacturer: RAM
Mfg Campaign: 11596309
Notice Date: Jun 24, 2024
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11596309 Other
Jun 24, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Corrective Action:

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Additional Notes:

The Hydraulic Control Unit begins to malfunction presenting on the ECU as C0020-01 ABS Pump Motor Control-General Electrical Failure. This is fairly common in 4th generation 2500-3500 RAM trucks. The malfunction affects the ABS system, Traction Control system, and Adaptive Cruse Control system by deactivating them when the malfunction presents. This could cause the braking system and other systems to not perform in hard breaking/ emergency braking situations causing the operator to loose control of the vehicle. The Traction Control system and ABS system warning lights illuminate on the dash and the message of "service electronic braking system" is displayed on the HUD.

Manufacturer: RAM
Mfg Campaign: 11596309
Notice Date: Jun 24, 2024
Recall Date: Jun 24, 2024
Chrysler (fca Us, Llc)
Campaign: 11595997 Other
Jun 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

The abs control module has gone bad. When you take it to the dealership ship to get fixed they can’t order the replacement parts. The abs system is very important in heavy truck like these when it comes to drive on wet roads.The manufacturer should become responsible for making sure it get fixed and their is parts available to do so.

Corrective Action:

The abs control module has gone bad. When you take it to the dealership ship to get fixed they can’t order the replacement parts. The abs system is very important in heavy truck like these when it comes to drive on wet roads.The manufacturer should become responsible for making sure it get fixed and their is parts available to do so.

Additional Notes:

The abs control module has gone bad. When you take it to the dealership ship to get fixed they can’t order the replacement parts. The abs system is very important in heavy truck like these when it comes to drive on wet roads.The manufacturer should become responsible for making sure it get fixed and their is parts available to do so.

Manufacturer: RAM
Mfg Campaign: 11595997
Notice Date: Jun 23, 2024
Recall Date: Jun 23, 2024
Chrysler (fca Us, Llc)
Campaign: 11595815 Other
Jun 21, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Antilock brake system control module failed causing loss of ABS.

Corrective Action:

Antilock brake system control module failed causing loss of ABS.

Additional Notes:

Antilock brake system control module failed causing loss of ABS.

Manufacturer: RAM
Mfg Campaign: 11595815
Notice Date: Jun 21, 2024
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Campaign: 11595451 Other
Jun 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS hydraulic control unit: Warning light and audible "ding" on the dashboard notes there is an issue with the ABS system. After taking this truck to several RAM service centers, the service tech says that it is part of a recall and that parts are not available. I cannot find any such recall, only a class action lawsuit. I haven't noticed a lack of breaking capabilities although I also have not engaged the breaks to the maximum which is where the ABS system would normally engage. Warnings are now constant while the truck is running.

Corrective Action:

ABS hydraulic control unit: Warning light and audible "ding" on the dashboard notes there is an issue with the ABS system. After taking this truck to several RAM service centers, the service tech says that it is part of a recall and that parts are not available. I cannot find any such recall, only a class action lawsuit. I haven't noticed a lack of breaking capabilities although I also have not engaged the breaks to the maximum which is where the ABS system would normally engage. Warnings are now constant while the truck is running.

Additional Notes:

ABS hydraulic control unit: Warning light and audible "ding" on the dashboard notes there is an issue with the ABS system. After taking this truck to several RAM service centers, the service tech says that it is part of a recall and that parts are not available. I cannot find any such recall, only a class action lawsuit. I haven't noticed a lack of breaking capabilities although I also have not engaged the breaks to the maximum which is where the ABS system would normally engage. Warnings are now constant while the truck is running.

Manufacturer: RAM
Mfg Campaign: 11595451
Notice Date: Jun 20, 2024
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11595487 Other
Jun 20, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Getting the same check engine warnings that many others are getting. Class action law suit going on in California.Ram says not covered by warranty

Corrective Action:

Getting the same check engine warnings that many others are getting. Class action law suit going on in California.Ram says not covered by warranty

Additional Notes:

Getting the same check engine warnings that many others are getting. Class action law suit going on in California.Ram says not covered by warranty

Manufacturer: RAM
Mfg Campaign: 11595487
Notice Date: Jun 20, 2024
Recall Date: Jun 20, 2024
Chrysler (fca Us, Llc)
Campaign: 11595327 Other
Jun 19, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

Intermittent ABS/cruise control failures and warnings. Disables trailer brakes while towing. Truck has 28k miles, has been repaired once already. Dealer says no recalls, and out of warranty. Subject of class action lawsuit?

Corrective Action:

Intermittent ABS/cruise control failures and warnings. Disables trailer brakes while towing. Truck has 28k miles, has been repaired once already. Dealer says no recalls, and out of warranty. Subject of class action lawsuit?

Additional Notes:

Intermittent ABS/cruise control failures and warnings. Disables trailer brakes while towing. Truck has 28k miles, has been repaired once already. Dealer says no recalls, and out of warranty. Subject of class action lawsuit?

Manufacturer: RAM
Mfg Campaign: 11595327
Notice Date: Jun 19, 2024
Recall Date: Jun 19, 2024

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