Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module indicator alarm chime is going off. Dodge says part can't be ordered until June 30, 2024. Vehicle is unsafe and Ram refuses to work with me.
Corrective Action:
ABS module indicator alarm chime is going off. Dodge says part can't be ordered until June 30, 2024. Vehicle is unsafe and Ram refuses to work with me.
Additional Notes:
ABS module indicator alarm chime is going off. Dodge says part can't be ordered until June 30, 2024. Vehicle is unsafe and Ram refuses to work with me.
Mfg Campaign: 11570060
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am receiving intermittent, but frequent, ABS error while driving. The alarm dings and cruise control is disabled. Most times it happens every couple of minutes but every so often, it will go several minutes without the error and alarm noise. It also goes on and off when hitting bumps in the road such as crossing bridges and going over the expansion joints. As off yet, I have not had any troubles braking but am afraid that I might. 1- The ABS/HCU module. Yes it is available. 2- Possible difficulty or failure in braking. 3- It has not been to the dealer yet. I read this is a very common problem but no recall has been issued? 4- No. It has not been inspected yet. 5- Alarm sounding and "Service Electronic Braking System" displayed on dash.
Corrective Action:
I am receiving intermittent, but frequent, ABS error while driving. The alarm dings and cruise control is disabled. Most times it happens every couple of minutes but every so often, it will go several minutes without the error and alarm noise. It also goes on and off when hitting bumps in the road such as crossing bridges and going over the expansion joints. As off yet, I have not had any troubles braking but am afraid that I might. 1- The ABS/HCU module. Yes it is available. 2- Possible difficulty or failure in braking. 3- It has not been to the dealer yet. I read this is a very common problem but no recall has been issued? 4- No. It has not been inspected yet. 5- Alarm sounding and "Service Electronic Braking System" displayed on dash.
Additional Notes:
I am receiving intermittent, but frequent, ABS error while driving. The alarm dings and cruise control is disabled. Most times it happens every couple of minutes but every so often, it will go several minutes without the error and alarm noise. It also goes on and off when hitting bumps in the road such as crossing bridges and going over the expansion joints. As off yet, I have not had any troubles braking but am afraid that I might. 1- The ABS/HCU module. Yes it is available. 2- Possible difficulty or failure in braking. 3- It has not been to the dealer yet. I read this is a very common problem but no recall has been issued? 4- No. It has not been inspected yet. 5- Alarm sounding and "Service Electronic Braking System" displayed on dash.
Mfg Campaign: 11570104
Recall Date: Feb 5, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck has low miles only about 50K and my ABS lights go on and off randomly. Now when I am driving I randomly have ABS lights go on and off and I believe that the issue is with that ram ABS unit and control module. I have been told that the fix will involve replacing both pump and control module. I tow with this truck in all weather and it's not safe to be driving without a working ABS. The ABS error code I got was C002001.
Corrective Action:
The truck has low miles only about 50K and my ABS lights go on and off randomly. Now when I am driving I randomly have ABS lights go on and off and I believe that the issue is with that ram ABS unit and control module. I have been told that the fix will involve replacing both pump and control module. I tow with this truck in all weather and it's not safe to be driving without a working ABS. The ABS error code I got was C002001.
Additional Notes:
The truck has low miles only about 50K and my ABS lights go on and off randomly. Now when I am driving I randomly have ABS lights go on and off and I believe that the issue is with that ram ABS unit and control module. I have been told that the fix will involve replacing both pump and control module. I tow with this truck in all weather and it's not safe to be driving without a working ABS. The ABS error code I got was C002001.
Mfg Campaign: 11569770
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
Corrective Action:
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
Additional Notes:
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
Mfg Campaign: 11569818
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
Corrective Action:
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
Additional Notes:
ABS and traction control lights came on. The dealer said that it was the control module. It has been replaced. There were no braking problems but concerned that it would eventually be a problem.
Mfg Campaign: 11569818
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Corrective Action:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Additional Notes:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Mfg Campaign: 11569823
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Corrective Action:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Additional Notes:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Mfg Campaign: 11569823
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Corrective Action:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Additional Notes:
This vehicle has faulty or defective ABS braking system. The warning lights and warning chimes have been constantly going off for approx. 2 years. The Dodge/Ram dealerships admits that this is an industry wide defect with 2017 and 2018 Ram 2500 trucks, but say they have no parts to correct the problem. Their suggestion to me was to buy a new truck which is not acceptable or affordable. This was identified by both the dealership and Chrysler as being a safety issue with no resolution from Chrysler or dealer. I use vehicle to transport my grandchildren and livestock and truly doubt my ability to operate safely without the Federally required working ABS system. This is truly a safety issue and an immediate recall is necessary. Ram/Chrysler will not correct issue without recall. I am limited on the use of my vehicle but have no choice as it is my only transportation, thank you.
Mfg Campaign: 11569823
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Corrective Action:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Additional Notes:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Mfg Campaign: 11569700
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Corrective Action:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Additional Notes:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Mfg Campaign: 11569700
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Corrective Action:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Additional Notes:
Ongoing condition. Automatic break system communication along with traction control. Causes service ABS warning light and traction control warning light. Disables cruise control causing instant and unexpected speed loss. Causes loss of traction unexpectedly with failure.
Mfg Campaign: 11569700
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS, anti-skid, and cruise control inoperable for 3 years.
Corrective Action:
ABS, anti-skid, and cruise control inoperable for 3 years.
Additional Notes:
ABS, anti-skid, and cruise control inoperable for 3 years.
Mfg Campaign: 11569708
Recall Date: Feb 3, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11569450
Recall Date: Feb 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11569450
Recall Date: Feb 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I keep getting an ABS/Traction control warning on my 2018 Ram 2500 I was told this is a common issue and the parts for repair would be over $1,000 dollars. I am an ASE certified mechanic in the field of brakes. This is a safety item that should be under a recall if those systems go down not only do you loose the ABS/traction control but you also loose four wheel drive. That makes driving in the northeast very hazardous on roads covered in snow and ice.
Corrective Action:
I keep getting an ABS/Traction control warning on my 2018 Ram 2500 I was told this is a common issue and the parts for repair would be over $1,000 dollars. I am an ASE certified mechanic in the field of brakes. This is a safety item that should be under a recall if those systems go down not only do you loose the ABS/traction control but you also loose four wheel drive. That makes driving in the northeast very hazardous on roads covered in snow and ice.
Additional Notes:
I keep getting an ABS/Traction control warning on my 2018 Ram 2500 I was told this is a common issue and the parts for repair would be over $1,000 dollars. I am an ASE certified mechanic in the field of brakes. This is a safety item that should be under a recall if those systems go down not only do you loose the ABS/traction control but you also loose four wheel drive. That makes driving in the northeast very hazardous on roads covered in snow and ice.
Mfg Campaign: 11569218
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Traction control light and ABS light periodically comes an on off. Screen reads service brake system.
Corrective Action:
Traction control light and ABS light periodically comes an on off. Screen reads service brake system.
Additional Notes:
Traction control light and ABS light periodically comes an on off. Screen reads service brake system.
Mfg Campaign: 11569296
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS and traction control go off and on constantly while driving. When doing so lights on the dash come on as well as a loud chime. Besides being very annoying, it makes the vehicle unsafe when not having ABS and or traction control at any given moment. This started happening when the truck only had 5,000 or so miles on it. I couldn't get it "fixed" because of COVID, and the dealerships have no parts/ back-ordered. I've heard that many others with same problem, had things replaced by the dealers ( at their cost) and it comes back again. This should be a recall !!! Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ABS and traction control go off and on constantly while driving. When doing so lights on the dash come on as well as a loud chime. Besides being very annoying, it makes the vehicle unsafe when not having ABS and or traction control at any given moment. This started happening when the truck only had 5,000 or so miles on it. I couldn't get it "fixed" because of COVID, and the dealerships have no parts/ back-ordered. I've heard that many others with same problem, had things replaced by the dealers ( at their cost) and it comes back again. This should be a recall !!! Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ABS and traction control go off and on constantly while driving. When doing so lights on the dash come on as well as a loud chime. Besides being very annoying, it makes the vehicle unsafe when not having ABS and or traction control at any given moment. This started happening when the truck only had 5,000 or so miles on it. I couldn't get it "fixed" because of COVID, and the dealerships have no parts/ back-ordered. I've heard that many others with same problem, had things replaced by the dealers ( at their cost) and it comes back again. This should be a recall !!! Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11569338
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS warning light comes on frequently. It was diagnosed as a faulty ABS pump motor by a Dodge dealership on March 31, 2023. I was told then that the replacement part would not be available till August 2023. I called in August and was told that it would not be available till February 2024. I called in February and was told it’s not available till June 2024. The Dodge dealership parts manager told me they have 11 trucks with the same problem they are trying to service. So far we have spent over $700 in diagnosing and trying to get the problem fixed.
Corrective Action:
ABS warning light comes on frequently. It was diagnosed as a faulty ABS pump motor by a Dodge dealership on March 31, 2023. I was told then that the replacement part would not be available till August 2023. I called in August and was told that it would not be available till February 2024. I called in February and was told it’s not available till June 2024. The Dodge dealership parts manager told me they have 11 trucks with the same problem they are trying to service. So far we have spent over $700 in diagnosing and trying to get the problem fixed.
Additional Notes:
ABS warning light comes on frequently. It was diagnosed as a faulty ABS pump motor by a Dodge dealership on March 31, 2023. I was told then that the replacement part would not be available till August 2023. I called in August and was told that it would not be available till February 2024. I called in February and was told it’s not available till June 2024. The Dodge dealership parts manager told me they have 11 trucks with the same problem they are trying to service. So far we have spent over $700 in diagnosing and trying to get the problem fixed.
Mfg Campaign: 11569391
Recall Date: Feb 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
Mfg Campaign: 11569013
Recall Date: Jan 31, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 30 MPH, the ABS warning light illuminated intermittently. The vehicle was later taken to the local dealer for a routine maintenance check, and it was diagnosed and determined that the ABS and Hydraulic Control Unit (HCU) needed to be replaced; however, the local dealer did not have the parts to do the repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 75,914.
Mfg Campaign: 11569013
Recall Date: Jan 31, 2024
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