Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Corrective Action:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Additional Notes:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Mfg Campaign: 11552777
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Corrective Action:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Additional Notes:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Mfg Campaign: 11552777
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Corrective Action:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Additional Notes:
Intermittent ABS and traction control lights. Service lights come on and go off when braking or driving over bumps. Code C0020 - ABS Pump Motor Control General Electric Failure. Issue is so random I haven’t taken the truck to a service center.
Mfg Campaign: 11552777
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs problems due to HCU
Corrective Action:
Abs problems due to HCU
Additional Notes:
Abs problems due to HCU
Mfg Campaign: 11552781
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs problems due to HCU
Corrective Action:
Abs problems due to HCU
Additional Notes:
Abs problems due to HCU
Mfg Campaign: 11552781
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been trying to get my vehicle with 17 k miles repaired since May 2023, and to date the parts, ABS Module and HCU pump are not available. Winter is fast approaching and my ABS light continues to flash also disabling the cruise control. The constant dinging is very annoying and driving the vehicle continues to be very aggravating. I have repeatedly contacted my local dealer and they continue to push out the date when parts will be available. They are not able to confirm engineering design review due in February 2024 when parts might be available. Really! Would it be possible for NHTSA to advise me on maybe when a solution to this problem might happen.
Corrective Action:
I have been trying to get my vehicle with 17 k miles repaired since May 2023, and to date the parts, ABS Module and HCU pump are not available. Winter is fast approaching and my ABS light continues to flash also disabling the cruise control. The constant dinging is very annoying and driving the vehicle continues to be very aggravating. I have repeatedly contacted my local dealer and they continue to push out the date when parts will be available. They are not able to confirm engineering design review due in February 2024 when parts might be available. Really! Would it be possible for NHTSA to advise me on maybe when a solution to this problem might happen.
Additional Notes:
I have been trying to get my vehicle with 17 k miles repaired since May 2023, and to date the parts, ABS Module and HCU pump are not available. Winter is fast approaching and my ABS light continues to flash also disabling the cruise control. The constant dinging is very annoying and driving the vehicle continues to be very aggravating. I have repeatedly contacted my local dealer and they continue to push out the date when parts will be available. They are not able to confirm engineering design review due in February 2024 when parts might be available. Really! Would it be possible for NHTSA to advise me on maybe when a solution to this problem might happen.
Mfg Campaign: 11552843
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have been trying to get my vehicle with 17 k miles repaired since May 2023, and to date the parts, ABS Module and HCU pump are not available. Winter is fast approaching and my ABS light continues to flash also disabling the cruise control. The constant dinging is very annoying and driving the vehicle continues to be very aggravating. I have repeatedly contacted my local dealer and they continue to push out the date when parts will be available. They are not able to confirm engineering design review due in February 2024 when parts might be available. Really! Would it be possible for NHTSA to advise me on maybe when a solution to this problem might happen.
Corrective Action:
I have been trying to get my vehicle with 17 k miles repaired since May 2023, and to date the parts, ABS Module and HCU pump are not available. Winter is fast approaching and my ABS light continues to flash also disabling the cruise control. The constant dinging is very annoying and driving the vehicle continues to be very aggravating. I have repeatedly contacted my local dealer and they continue to push out the date when parts will be available. They are not able to confirm engineering design review due in February 2024 when parts might be available. Really! Would it be possible for NHTSA to advise me on maybe when a solution to this problem might happen.
Additional Notes:
I have been trying to get my vehicle with 17 k miles repaired since May 2023, and to date the parts, ABS Module and HCU pump are not available. Winter is fast approaching and my ABS light continues to flash also disabling the cruise control. The constant dinging is very annoying and driving the vehicle continues to be very aggravating. I have repeatedly contacted my local dealer and they continue to push out the date when parts will be available. They are not able to confirm engineering design review due in February 2024 when parts might be available. Really! Would it be possible for NHTSA to advise me on maybe when a solution to this problem might happen.
Mfg Campaign: 11552843
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the electronic brake control unit warning light illuminated. The vehicle was taken to the dealer where the ABS was replaced. The manufacturer was notified of the failure. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the electronic brake control unit warning light illuminated. The vehicle was taken to the dealer where the ABS was replaced. The manufacturer was notified of the failure. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the electronic brake control unit warning light illuminated. The vehicle was taken to the dealer where the ABS was replaced. The manufacturer was notified of the failure. The failure mileage was 21,000.
Mfg Campaign: 11552864
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Tractions control and abs light consistently flashing. Throwing a code for the HCU. I see there’s a class action lawsuit for this already placed.
Corrective Action:
Tractions control and abs light consistently flashing. Throwing a code for the HCU. I see there’s a class action lawsuit for this already placed.
Additional Notes:
Tractions control and abs light consistently flashing. Throwing a code for the HCU. I see there’s a class action lawsuit for this already placed.
Mfg Campaign: 11552939
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Corrective Action:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Additional Notes:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Mfg Campaign: 11552944
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Corrective Action:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Additional Notes:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Mfg Campaign: 11552944
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Corrective Action:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Additional Notes:
I keep getting warning lights for ABS problems. Saw there was recalls for the 2019-2022 and saw there was a class action law suit for the 2018 models.
Mfg Campaign: 11552944
Recall Date: Oct 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs light is on. Needs an abs pump. The pumps are not available from Chrysler. This has been an issue on my truck since November 2022.
Corrective Action:
Abs light is on. Needs an abs pump. The pumps are not available from Chrysler. This has been an issue on my truck since November 2022.
Additional Notes:
Abs light is on. Needs an abs pump. The pumps are not available from Chrysler. This has been an issue on my truck since November 2022.
Mfg Campaign: 11552537
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
Corrective Action:
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
Additional Notes:
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
Mfg Campaign: 11552552
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
Corrective Action:
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
Additional Notes:
The truck started intermittently throwing code for C0020-01 (service Antilock Brake system). I will intermittently lose ABS/Cruise/trailer brakes, and being the primary vehicle in our family, the truck has become unsafe to transport my wife and 7 months old child. I've aware the HCU/ABS module both need replaced, but some of these parts aren't available from the dealer, and it will be multiple thousand dollars to repair IF they ever get the parts in. This is a known, very dangerous, safety issue that FCA need to address.
Mfg Campaign: 11552552
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Corrective Action:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Additional Notes:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Mfg Campaign: 11552573
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Corrective Action:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Additional Notes:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Mfg Campaign: 11552573
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Corrective Action:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Additional Notes:
Continued failure of hydraulic control unit (HCU) and Anti-lock brake system (ABS) module causing fluctuations in brakes at times (have to press harder on brakes) and lights go on and off, sometimes staying on for lengthy periods (usually on highway) or while driving and disables the cruise control. Second time in just under 3 years (fixed in Nov 2020 and reported to dealer Sept 2023), same issue on parts both time, fix identified as faulty HCU and ABS module as dealer identified issue and placed order for parts (5 month backorder to Feb 2024 as apparently very common issue with these trucks). The issue is both the change in brake sensitivity due to this part failure and the sudden cancellation of cruise control, the braking impacts the braking performance and cruise control drop out causing sudden drop in speed on highways.
Mfg Campaign: 11552573
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the ABS warning light, and traction control light illuminated, along with a chime. The messages "Service Anti-Lock Braking System", and "Service Electronic Braking System" showed on the dashboard screen. These warnings would come and go very frequently while driving, each time with an audible chime. At times, this would happen every 4-5 seconds, making it very difficult to concentrate on the road. Sometimes the messages would be gone for 1-2 hours but would always return. When the warnings were present, the truck would have no ABS, traction control, or cruise control available. This made towing a trailer much more dangerous. My truck was out of warranty but only had around 33,000 miles at the time. The local Ram dealer replaced the ABS module, as well as the brake hydraulic control unit. The problem has not returned. I have since learned from the online community that this is a very common problem and think it's something the NHTSA should look at. Due to the frequency of which these failures are occurring, a lot of owners aren't able to get their vehicle fixed because of the increased demand on the parts required.
Corrective Action:
While driving the ABS warning light, and traction control light illuminated, along with a chime. The messages "Service Anti-Lock Braking System", and "Service Electronic Braking System" showed on the dashboard screen. These warnings would come and go very frequently while driving, each time with an audible chime. At times, this would happen every 4-5 seconds, making it very difficult to concentrate on the road. Sometimes the messages would be gone for 1-2 hours but would always return. When the warnings were present, the truck would have no ABS, traction control, or cruise control available. This made towing a trailer much more dangerous. My truck was out of warranty but only had around 33,000 miles at the time. The local Ram dealer replaced the ABS module, as well as the brake hydraulic control unit. The problem has not returned. I have since learned from the online community that this is a very common problem and think it's something the NHTSA should look at. Due to the frequency of which these failures are occurring, a lot of owners aren't able to get their vehicle fixed because of the increased demand on the parts required.
Additional Notes:
While driving the ABS warning light, and traction control light illuminated, along with a chime. The messages "Service Anti-Lock Braking System", and "Service Electronic Braking System" showed on the dashboard screen. These warnings would come and go very frequently while driving, each time with an audible chime. At times, this would happen every 4-5 seconds, making it very difficult to concentrate on the road. Sometimes the messages would be gone for 1-2 hours but would always return. When the warnings were present, the truck would have no ABS, traction control, or cruise control available. This made towing a trailer much more dangerous. My truck was out of warranty but only had around 33,000 miles at the time. The local Ram dealer replaced the ABS module, as well as the brake hydraulic control unit. The problem has not returned. I have since learned from the online community that this is a very common problem and think it's something the NHTSA should look at. Due to the frequency of which these failures are occurring, a lot of owners aren't able to get their vehicle fixed because of the increased demand on the parts required.
Mfg Campaign: 11552578
Recall Date: Oct 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
My dashboard keeps flashing “Service Antilock Brake System” and “Service Electronic Braking System”. The warning or notification goes out and comes back almost every time you hit a slight bump in the road or even if you don't. Seems to be very intermittent. Cruise control goes out when the lights are on and the truck lurches a bit. The dings and lights flashing are very annoying. Took it in to my local dealer and they checked the electronic codes and found a new module is $510 and NO ETA to dealer and the HCU is $262 and not available until 2/21/24!!! Total to install will be $800+ NOT covered under any warranty. They tell me it's not dangerous to drive since I can still brake....REALLY??? No ABS brakes seems to ba a severe problem to me. There is a class action lawsuit about this in CA: The FCA Ram defect class action lawsuit is Neu, et al. v. FCA US LLC, et al., Case No. 5:23-cv-00509, in the U.S. District Court for the Central District of California.
Corrective Action:
My dashboard keeps flashing “Service Antilock Brake System” and “Service Electronic Braking System”. The warning or notification goes out and comes back almost every time you hit a slight bump in the road or even if you don't. Seems to be very intermittent. Cruise control goes out when the lights are on and the truck lurches a bit. The dings and lights flashing are very annoying. Took it in to my local dealer and they checked the electronic codes and found a new module is $510 and NO ETA to dealer and the HCU is $262 and not available until 2/21/24!!! Total to install will be $800+ NOT covered under any warranty. They tell me it's not dangerous to drive since I can still brake....REALLY??? No ABS brakes seems to ba a severe problem to me. There is a class action lawsuit about this in CA: The FCA Ram defect class action lawsuit is Neu, et al. v. FCA US LLC, et al., Case No. 5:23-cv-00509, in the U.S. District Court for the Central District of California.
Additional Notes:
My dashboard keeps flashing “Service Antilock Brake System” and “Service Electronic Braking System”. The warning or notification goes out and comes back almost every time you hit a slight bump in the road or even if you don't. Seems to be very intermittent. Cruise control goes out when the lights are on and the truck lurches a bit. The dings and lights flashing are very annoying. Took it in to my local dealer and they checked the electronic codes and found a new module is $510 and NO ETA to dealer and the HCU is $262 and not available until 2/21/24!!! Total to install will be $800+ NOT covered under any warranty. They tell me it's not dangerous to drive since I can still brake....REALLY??? No ABS brakes seems to ba a severe problem to me. There is a class action lawsuit about this in CA: The FCA Ram defect class action lawsuit is Neu, et al. v. FCA US LLC, et al., Case No. 5:23-cv-00509, in the U.S. District Court for the Central District of California.
Mfg Campaign: 11552621
Recall Date: Oct 30, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury