Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 05C, 09C, 10C
Recall Date: Jan 16, 2025
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: C4B
Recall Date: Nov 27, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V44
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V06
Recall Date: Jan 25, 2019
Streetcar Orv Llc
Safety Issue:
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 16, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U56
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U11
Recall Date: Feb 8, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Consumer Complaints
3.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Corrective Action:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Additional Notes:
I have a 2018 Ram 2500 - 6.7 Cummins diesel, The service ABS system and service electronic brake system dash lights come on and go off constantly. Every time they come on there is an alarm that goes off, and it also kicks the cruise control out. This problem started had around 32,000 miles and has continued to now 71,000 miles. I have tried multiple times to have this, diagnosed with a system reader with no luck. Have had the system reset also with no luck. I’ve read on multiple Dodge/Ram forums that this is an ongoing problem with 2017-18 and up Rams that they refuse to address. Any information would greatly be appreciated to get these problems resolved as it appears there are multitudes of people having the same issue. Thank You Note: The mileage on the pictures below is not when the problem started, these were a picture of the lights that I could catch in between them coming on and going off so I could show the mechanic what was happening.
Mfg Campaign: 11545516
Recall Date: Sep 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I started getting a "service electronic braking system" message in the EVIC intermittently
Corrective Action:
I started getting a "service electronic braking system" message in the EVIC intermittently
Additional Notes:
I started getting a "service electronic braking system" message in the EVIC intermittently
Mfg Campaign: 11545090
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I started getting a "service electronic braking system" message in the EVIC intermittently
Corrective Action:
I started getting a "service electronic braking system" message in the EVIC intermittently
Additional Notes:
I started getting a "service electronic braking system" message in the EVIC intermittently
Mfg Campaign: 11545090
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
Corrective Action:
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
Additional Notes:
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
Mfg Campaign: 11545114
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
Corrective Action:
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
Additional Notes:
The ABS module is bad. Can not drive the vehicle for fear the brakes will fail, especially when pulling a trailer loaded with animals (farm). This is ridiculous, a $86K vehicle with less than 40K miles (we have not driven the truck in over a year) because of a faulty part that the company will not own up to. PLEASE have MOPAR/RAM/Chrylser own up to this faulty part and issue a recall ASAP. When the brakes lock up and someone dies, that will be a real issue. Sincere thanks,
Mfg Campaign: 11545114
Recall Date: Sep 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HYDRAULIC CONTROL UNIT FAILURE. While driving I encountered an emergency braking situation (deer in roadway) I applied the brakes and they did not go into an ABS slide/braking condition and upon applying the brakes, causing the brakes to lock up and the vehicle begin to change its direction, the dash dinged and illuminated the ABS and Traction Control light. After this incident the lights continued to flash on and off even while parked, and the brakes not applied. I was able to get to my home, I attached my scanner and followed the procedures set for diagnosis coming to the conclusion that the hydraulic control unit had failed. I was able to get it into the dealer on the 14th of September and they had concurred with me that the Hydraulic Control Unit had failed. There were no lights on prior to this incident to make me or any other driver aware that there was an issue with the ABS system. Chrysler has knowledge of this for there is a TSB (S2005000004) as well as a redesign of the part, 68143491AA to 68143491AB. Per the dealer the part is on national backorder until February of 2024. The vehicle is available for your inspection for I will not take it on the road with these faults risking mine or the safety of my family or others especially with winter right around the corner.
Corrective Action:
HYDRAULIC CONTROL UNIT FAILURE. While driving I encountered an emergency braking situation (deer in roadway) I applied the brakes and they did not go into an ABS slide/braking condition and upon applying the brakes, causing the brakes to lock up and the vehicle begin to change its direction, the dash dinged and illuminated the ABS and Traction Control light. After this incident the lights continued to flash on and off even while parked, and the brakes not applied. I was able to get to my home, I attached my scanner and followed the procedures set for diagnosis coming to the conclusion that the hydraulic control unit had failed. I was able to get it into the dealer on the 14th of September and they had concurred with me that the Hydraulic Control Unit had failed. There were no lights on prior to this incident to make me or any other driver aware that there was an issue with the ABS system. Chrysler has knowledge of this for there is a TSB (S2005000004) as well as a redesign of the part, 68143491AA to 68143491AB. Per the dealer the part is on national backorder until February of 2024. The vehicle is available for your inspection for I will not take it on the road with these faults risking mine or the safety of my family or others especially with winter right around the corner.
Additional Notes:
HYDRAULIC CONTROL UNIT FAILURE. While driving I encountered an emergency braking situation (deer in roadway) I applied the brakes and they did not go into an ABS slide/braking condition and upon applying the brakes, causing the brakes to lock up and the vehicle begin to change its direction, the dash dinged and illuminated the ABS and Traction Control light. After this incident the lights continued to flash on and off even while parked, and the brakes not applied. I was able to get to my home, I attached my scanner and followed the procedures set for diagnosis coming to the conclusion that the hydraulic control unit had failed. I was able to get it into the dealer on the 14th of September and they had concurred with me that the Hydraulic Control Unit had failed. There were no lights on prior to this incident to make me or any other driver aware that there was an issue with the ABS system. Chrysler has knowledge of this for there is a TSB (S2005000004) as well as a redesign of the part, 68143491AA to 68143491AB. Per the dealer the part is on national backorder until February of 2024. The vehicle is available for your inspection for I will not take it on the road with these faults risking mine or the safety of my family or others especially with winter right around the corner.
Mfg Campaign: 11545047
Recall Date: Sep 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Electronic Braking System warning locked in. Service Electronic Stability Control warning locked in.
Corrective Action:
Service Electronic Braking System warning locked in. Service Electronic Stability Control warning locked in.
Additional Notes:
Service Electronic Braking System warning locked in. Service Electronic Stability Control warning locked in.
Mfg Campaign: 11545048
Recall Date: Sep 17, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it’s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.
Corrective Action:
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it’s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.
Additional Notes:
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it’s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.
Mfg Campaign: 11544884
Recall Date: Sep 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it’s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.
Corrective Action:
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it’s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.
Additional Notes:
ABS module has gone out 3 times since I bought the truck new. Without the ABS system working properly the stopping distance could be reduced. Dealer has acknowledged the problem, saying they had a bad batch of parts but that seems to be incorrect. Looks to be a bad design with the number of these problems on these year model trucks. The dealer has already replaced the part twice and it’s gone out again, less than a year later. Warning lamp, message, and audio alarm cycle on and off intermittent but constant through a drive.
Mfg Campaign: 11544884
Recall Date: Sep 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I’m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I’m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are “reengineering” the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least
Corrective Action:
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I’m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I’m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are “reengineering” the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least
Additional Notes:
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I’m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I’m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are “reengineering” the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least
Mfg Campaign: 11544675
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I’m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I’m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are “reengineering” the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least
Corrective Action:
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I’m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I’m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are “reengineering” the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least
Additional Notes:
A few months after I bought this vehicle I started getting abs and traction control lights intermittently. Fast forward a year and it has progressed. Now while I’m driving every few seconds I get and audible chime and lights on the dash. This is constant and extremely irritating and distracting. It is also unsafe. I’m constantly driving which no ABS, no traction control and no cruise control. Ram obviously know this is an issue due to lawsuits filed against them and they have done nothing to fix the issue. You cannot buy a new part to fix it because they are “reengineering” the part. It was originally supposed to be ready to ship in august 2023. Here we are in September and they have pushed the date back to February 2024. Leaving all customer drying a 2017-2018 Ram 2500 with an unsafe vehicle and no option to fix it. We also can not trade the vehicle in as the dash lights up and chimes and no dealer wants an unsafe truck that cannot be fixed. A recall is expect at the very least
Mfg Campaign: 11544675
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11544736
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11544736
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
first evidence of a problem had to deal with the accelerator pedal A new pedal was installed. .The engine would start but only idle, truck would not move when put into drive .It had to be towed .Then it was something about a door sensor .It was replaced .Then the brake fluid problem started. It used 2 full quarts with no drips on the floor . Now I am told that the brake booster / hydraulic system Is the problem. This truck Has only 31,000 miles ,Not driven in the winter and looks like new . I am now afraid of the safety issues associated with plowing into another vehicle in a panic stop , The truck has been in the dealer (Jeff Wyler ,Canal Winchester, Ohio ) for nearly 8 weeks . It has been promised last Friday then Tues, then Thursday. Today is Friday and the service advisor (Jay or Joey) are not returning my calls. Please let know what I should expect . [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11544736
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated with the "Service Electronic Braking System" message displayed. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed that the hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated with the "Service Electronic Braking System" message displayed. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed that the hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated with the "Service Electronic Braking System" message displayed. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed that the hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.
Mfg Campaign: 11544774
Recall Date: Sep 15, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
HBU failed at 86,000 miles. Caused lose of ABS system, Traction control system, and cruise control.
Corrective Action:
HBU failed at 86,000 miles. Caused lose of ABS system, Traction control system, and cruise control.
Additional Notes:
HBU failed at 86,000 miles. Caused lose of ABS system, Traction control system, and cruise control.
Mfg Campaign: 11544482
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with an ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with an ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with an ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 100,000.
Mfg Campaign: 11544487
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
Mfg Campaign: 11544490
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake warning light illuminated, and the "Service ABS" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was diagnosed with ABS failure, and the contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that parts would not be available until March 2024. The failure mileage was approximately 45,000. The VIN was unavailable.
Mfg Campaign: 11544490
Recall Date: Sep 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS AND TRACTION CONTROL LIGHT ON. THIS IS A WELL KNOWN ISSUE WITH THE RAM 2500 YEARS 17-18. I PULL A TOY HAULER WITH 2 MOTORCYCLES IN IT. THIS IS A 28 FOOT TRAILER. I DID NOT NOT GET IN AN ACCIDENT BUT I HAVE NO TRACTION CONTROL OR ABS AT THIS MOMENT. TIRES WILL SPIN VERY EASILY IN THIS TRUCK IN THE RAIN. HAD THE BACK END STEP OUT LEAVING WORK CROSSING TRAFFIC AS I HAD NO ABS INTERVENTION AND IT WAS COMING OFF OF A BIG HILL. THE DEALER SHOULD BE COVERING THIS. I HAVE AN APPOINTMENT TO HAVE IT LOOKED AT AND WAS TOLD THE ABS UNITS ARE ON BACK ORDER TILL FEBRUARY WHICH MAKES PERFECT SINCE BECAUSE THEY ARE ALL FAILING. HOPEFULLY BY THE TIME I HAVE MY APPOINTMENT THIS WILL BE COVERED AFTER READING ABOUT THE LAWSUIT AGAINST THEM. APPARENTLY THEY RECALLED THE 19-22 VEHICLES FOR THE SAME ISSUE.
Corrective Action:
ABS AND TRACTION CONTROL LIGHT ON. THIS IS A WELL KNOWN ISSUE WITH THE RAM 2500 YEARS 17-18. I PULL A TOY HAULER WITH 2 MOTORCYCLES IN IT. THIS IS A 28 FOOT TRAILER. I DID NOT NOT GET IN AN ACCIDENT BUT I HAVE NO TRACTION CONTROL OR ABS AT THIS MOMENT. TIRES WILL SPIN VERY EASILY IN THIS TRUCK IN THE RAIN. HAD THE BACK END STEP OUT LEAVING WORK CROSSING TRAFFIC AS I HAD NO ABS INTERVENTION AND IT WAS COMING OFF OF A BIG HILL. THE DEALER SHOULD BE COVERING THIS. I HAVE AN APPOINTMENT TO HAVE IT LOOKED AT AND WAS TOLD THE ABS UNITS ARE ON BACK ORDER TILL FEBRUARY WHICH MAKES PERFECT SINCE BECAUSE THEY ARE ALL FAILING. HOPEFULLY BY THE TIME I HAVE MY APPOINTMENT THIS WILL BE COVERED AFTER READING ABOUT THE LAWSUIT AGAINST THEM. APPARENTLY THEY RECALLED THE 19-22 VEHICLES FOR THE SAME ISSUE.
Additional Notes:
ABS AND TRACTION CONTROL LIGHT ON. THIS IS A WELL KNOWN ISSUE WITH THE RAM 2500 YEARS 17-18. I PULL A TOY HAULER WITH 2 MOTORCYCLES IN IT. THIS IS A 28 FOOT TRAILER. I DID NOT NOT GET IN AN ACCIDENT BUT I HAVE NO TRACTION CONTROL OR ABS AT THIS MOMENT. TIRES WILL SPIN VERY EASILY IN THIS TRUCK IN THE RAIN. HAD THE BACK END STEP OUT LEAVING WORK CROSSING TRAFFIC AS I HAD NO ABS INTERVENTION AND IT WAS COMING OFF OF A BIG HILL. THE DEALER SHOULD BE COVERING THIS. I HAVE AN APPOINTMENT TO HAVE IT LOOKED AT AND WAS TOLD THE ABS UNITS ARE ON BACK ORDER TILL FEBRUARY WHICH MAKES PERFECT SINCE BECAUSE THEY ARE ALL FAILING. HOPEFULLY BY THE TIME I HAVE MY APPOINTMENT THIS WILL BE COVERED AFTER READING ABOUT THE LAWSUIT AGAINST THEM. APPARENTLY THEY RECALLED THE 19-22 VEHICLES FOR THE SAME ISSUE.
Mfg Campaign: 11544563
Recall Date: Sep 14, 2023
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