Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRL-22
Recall Date: Dec 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUV-07
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUI-94
Recall Date: Jul 10, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTU-80
Recall Date: Aug 2, 2018
Consumer Complaints
532 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In March of 2020, I took the car into the dealership due to the multiple times I had to charge the car, their answer was I wasn’t driving the car enough. They charged the battery and told me I needed to drive the car at least 20 minutes every couple of days at 50mph+ in order to keep the battery charged. In August of 2020 I had just loaded up the car to go on a vacation and when I went to leave the house the car would not start. After charging the battery for 30 minutes in the garage it then started. Fast forward to June of 2021, I have had to charge the battery 4 more times in order for it to start. The last time was when we were leaving a campground in May, 2021, and the car wouldn’t start due to the battery. Fortunately the campground had a charger and got us back on the road.
Corrective Action:
In March of 2020, I took the car into the dealership due to the multiple times I had to charge the car, their answer was I wasn’t driving the car enough. They charged the battery and told me I needed to drive the car at least 20 minutes every couple of days at 50mph+ in order to keep the battery charged. In August of 2020 I had just loaded up the car to go on a vacation and when I went to leave the house the car would not start. After charging the battery for 30 minutes in the garage it then started. Fast forward to June of 2021, I have had to charge the battery 4 more times in order for it to start. The last time was when we were leaving a campground in May, 2021, and the car wouldn’t start due to the battery. Fortunately the campground had a charger and got us back on the road.
Additional Notes:
In March of 2020, I took the car into the dealership due to the multiple times I had to charge the car, their answer was I wasn’t driving the car enough. They charged the battery and told me I needed to drive the car at least 20 minutes every couple of days at 50mph+ in order to keep the battery charged. In August of 2020 I had just loaded up the car to go on a vacation and when I went to leave the house the car would not start. After charging the battery for 30 minutes in the garage it then started. Fast forward to June of 2021, I have had to charge the battery 4 more times in order for it to start. The last time was when we were leaving a campground in May, 2021, and the car wouldn’t start due to the battery. Fortunately the campground had a charger and got us back on the road.
Mfg Campaign: 11421257
Recall Date: Jun 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.
Corrective Action:
On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.
Additional Notes:
On numerous occasions (probably 12-18 times) over the last 18 months our new Ascent will not start because of a dead battery. I have discussed this numerous times with the dealer, they have even performed tests on it but claim that it passes all tests so there is nothing they can do. No doors are being left open or lights on, yet every few weeks this problem occurs. My wife cannot take the car to the store without worrying about it not starting properly and having to get a jump from someone.
Mfg Campaign: 11419888
Recall Date: Jun 7, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Corrective Action:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Additional Notes:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Mfg Campaign: 11419729
Recall Date: Jun 5, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Corrective Action:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Additional Notes:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Mfg Campaign: 11419729
Recall Date: Jun 5, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Corrective Action:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Additional Notes:
Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.
Mfg Campaign: 11419729
Recall Date: Jun 5, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear window glass cracked. No impact seen.
Corrective Action:
Rear window glass cracked. No impact seen.
Additional Notes:
Rear window glass cracked. No impact seen.
Mfg Campaign: 11419098
Recall Date: May 31, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.
Corrective Action:
We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.
Additional Notes:
We have had two batteries die since purchasing the car new in 2018. I saw an article about electric system failure in the ascent and it said to file a complaint.
Mfg Campaign: 11418177
Recall Date: May 22, 2021
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!
Corrective Action:
The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!
Additional Notes:
The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!
Mfg Campaign: 11417718
Recall Date: May 19, 2021
Subaru Of America, Inc.
Defect Description:
PARKING BRAKE:ELECTRICAL:SWITCH
Potential Consequences:
The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!
Corrective Action:
The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!
Additional Notes:
The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!
Mfg Campaign: 11417718
Recall Date: May 19, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While driving at 25mph, there was a loud cracking sound and few minutes later I saw a crack in the front windshield on the left corner starting 3 inches from the bottom of the windshield. Upon further inspection, it appears the crack developed from within the windshield as there was not rough edges felt over the crack.
Corrective Action:
While driving at 25mph, there was a loud cracking sound and few minutes later I saw a crack in the front windshield on the left corner starting 3 inches from the bottom of the windshield. Upon further inspection, it appears the crack developed from within the windshield as there was not rough edges felt over the crack.
Additional Notes:
While driving at 25mph, there was a loud cracking sound and few minutes later I saw a crack in the front windshield on the left corner starting 3 inches from the bottom of the windshield. Upon further inspection, it appears the crack developed from within the windshield as there was not rough edges felt over the crack.
Mfg Campaign: 11417567
Recall Date: May 18, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SUBARU ASCENT WILL RUN DOWN ITS BATTERY REQUIRING A JUMP START APPROXIMATELY ONCE EVERY SIX MONTHS. WHILE LONG ROAD-TRIPS CAN TOP OFF THE CHARGE, THIS PERPETUAL DRAIN ON THE BATTERY IS SHORTENING ITS LIFE EXPECTANCY.
Corrective Action:
THE SUBARU ASCENT WILL RUN DOWN ITS BATTERY REQUIRING A JUMP START APPROXIMATELY ONCE EVERY SIX MONTHS. WHILE LONG ROAD-TRIPS CAN TOP OFF THE CHARGE, THIS PERPETUAL DRAIN ON THE BATTERY IS SHORTENING ITS LIFE EXPECTANCY.
Additional Notes:
THE SUBARU ASCENT WILL RUN DOWN ITS BATTERY REQUIRING A JUMP START APPROXIMATELY ONCE EVERY SIX MONTHS. WHILE LONG ROAD-TRIPS CAN TOP OFF THE CHARGE, THIS PERPETUAL DRAIN ON THE BATTERY IS SHORTENING ITS LIFE EXPECTANCY.
Mfg Campaign: 11416776
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT MY 2019 ASCENT BRAND NEW IN SUMMER OF 2018. I WAS DRIVING YESTERDAY AND HAD MY 3 YR OLD SON WITH ME. WE STOPPED TO GET ICE CREAM AND SAT IN CAR TO EAT IT. I TURNED CAR ON ENOUGH TO PUT WINDOWS DOWN (NO MORE THAN 3-4 MINUTES AT MOST) AND TURNED OFF. WHEN I WENT TO START CAR WHEN FINISHED ICE CREAM ABOUT 10 MIN LATER MY CAR WOULDN'T START AND COMPLETELY LOCKED UP. COULDN'T EVEN PUT IN NEUTRAL OR TURN THE WHEEL. I CALLED AAA AND THE CAME AND TOLD MY MY BATTERY HEALTH WAS ONLY 30% AND HAD A ZERO CHARGE. HE CHANGED THE BATTERY FOR ME AND WE WERE ON OUR WAY BUT WE WERE LUCKY TO BE IN AN AREA WITH HELP. NOT ALWAYS THE CASE FOR PHONE RECEPTION IN SOME AREAS. THIS CAR IS NOT EVEN 3 YRS OLD. HAD IT BEEN SUMMER IT COULD HAVE GOTTEN EXTREMELY HOT AND VERY DANGEROUS FOR MY SELF AND MY SON. IT SHOULDN'T HAVE HAPPENED ESPECIALLY SINCE WE DID NOTHING OUT OF THE ORDINARY. I HAVE MUCH LESS THAN 30,000 MILES ON THE VEHICLE AND IT IS WELL TAKEN CARE OF WITH REGULAR MAINTENANCE AND KEPT IN AN ATTACHED GARAGE.
Corrective Action:
I BOUGHT MY 2019 ASCENT BRAND NEW IN SUMMER OF 2018. I WAS DRIVING YESTERDAY AND HAD MY 3 YR OLD SON WITH ME. WE STOPPED TO GET ICE CREAM AND SAT IN CAR TO EAT IT. I TURNED CAR ON ENOUGH TO PUT WINDOWS DOWN (NO MORE THAN 3-4 MINUTES AT MOST) AND TURNED OFF. WHEN I WENT TO START CAR WHEN FINISHED ICE CREAM ABOUT 10 MIN LATER MY CAR WOULDN'T START AND COMPLETELY LOCKED UP. COULDN'T EVEN PUT IN NEUTRAL OR TURN THE WHEEL. I CALLED AAA AND THE CAME AND TOLD MY MY BATTERY HEALTH WAS ONLY 30% AND HAD A ZERO CHARGE. HE CHANGED THE BATTERY FOR ME AND WE WERE ON OUR WAY BUT WE WERE LUCKY TO BE IN AN AREA WITH HELP. NOT ALWAYS THE CASE FOR PHONE RECEPTION IN SOME AREAS. THIS CAR IS NOT EVEN 3 YRS OLD. HAD IT BEEN SUMMER IT COULD HAVE GOTTEN EXTREMELY HOT AND VERY DANGEROUS FOR MY SELF AND MY SON. IT SHOULDN'T HAVE HAPPENED ESPECIALLY SINCE WE DID NOTHING OUT OF THE ORDINARY. I HAVE MUCH LESS THAN 30,000 MILES ON THE VEHICLE AND IT IS WELL TAKEN CARE OF WITH REGULAR MAINTENANCE AND KEPT IN AN ATTACHED GARAGE.
Additional Notes:
I BOUGHT MY 2019 ASCENT BRAND NEW IN SUMMER OF 2018. I WAS DRIVING YESTERDAY AND HAD MY 3 YR OLD SON WITH ME. WE STOPPED TO GET ICE CREAM AND SAT IN CAR TO EAT IT. I TURNED CAR ON ENOUGH TO PUT WINDOWS DOWN (NO MORE THAN 3-4 MINUTES AT MOST) AND TURNED OFF. WHEN I WENT TO START CAR WHEN FINISHED ICE CREAM ABOUT 10 MIN LATER MY CAR WOULDN'T START AND COMPLETELY LOCKED UP. COULDN'T EVEN PUT IN NEUTRAL OR TURN THE WHEEL. I CALLED AAA AND THE CAME AND TOLD MY MY BATTERY HEALTH WAS ONLY 30% AND HAD A ZERO CHARGE. HE CHANGED THE BATTERY FOR ME AND WE WERE ON OUR WAY BUT WE WERE LUCKY TO BE IN AN AREA WITH HELP. NOT ALWAYS THE CASE FOR PHONE RECEPTION IN SOME AREAS. THIS CAR IS NOT EVEN 3 YRS OLD. HAD IT BEEN SUMMER IT COULD HAVE GOTTEN EXTREMELY HOT AND VERY DANGEROUS FOR MY SELF AND MY SON. IT SHOULDN'T HAVE HAPPENED ESPECIALLY SINCE WE DID NOTHING OUT OF THE ORDINARY. I HAVE MUCH LESS THAN 30,000 MILES ON THE VEHICLE AND IT IS WELL TAKEN CARE OF WITH REGULAR MAINTENANCE AND KEPT IN AN ATTACHED GARAGE.
Mfg Campaign: 11416764
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR STARTED TO HAVE BATTERY ISSUES EITHER LAST YEAR OR EARLY THIS YEAR. THE BATTERY ISSUES ARE GETTING WORSE. AT THE VERY BEGINNING, THE BATTERY DIED AFTER A COUPLE OF DAYS NOT DRIVING; WHICH WAS SHOCKING BECAUSE IT IS A FAIRLY NEW CAR. TODAY THE BATTERY DIED JUST OVERNIGHT; I WAS DRIVING TO WORK YESTERDAY AND WE WERE ABOUT TO DRIVE TO HERSHEY PARK TODAY:( THERE ALREADY HAVE BEEN SEVERAL TIMES OF ROADSIDE SERVICE FOR THE JUMP START WHEN THE MILLAGE WAS LESS THAN 20000. I WAS TOLD BY THE DEALER THAT THE BATTERY DRAINS DUE TO THE ELECTRONIC DESIGN. HE SUGGESTED I DRIVE THE CAR EVERYDAY JUST TO CHARGE THE BATTERY. REALLY!?
Corrective Action:
MY CAR STARTED TO HAVE BATTERY ISSUES EITHER LAST YEAR OR EARLY THIS YEAR. THE BATTERY ISSUES ARE GETTING WORSE. AT THE VERY BEGINNING, THE BATTERY DIED AFTER A COUPLE OF DAYS NOT DRIVING; WHICH WAS SHOCKING BECAUSE IT IS A FAIRLY NEW CAR. TODAY THE BATTERY DIED JUST OVERNIGHT; I WAS DRIVING TO WORK YESTERDAY AND WE WERE ABOUT TO DRIVE TO HERSHEY PARK TODAY:( THERE ALREADY HAVE BEEN SEVERAL TIMES OF ROADSIDE SERVICE FOR THE JUMP START WHEN THE MILLAGE WAS LESS THAN 20000. I WAS TOLD BY THE DEALER THAT THE BATTERY DRAINS DUE TO THE ELECTRONIC DESIGN. HE SUGGESTED I DRIVE THE CAR EVERYDAY JUST TO CHARGE THE BATTERY. REALLY!?
Additional Notes:
MY CAR STARTED TO HAVE BATTERY ISSUES EITHER LAST YEAR OR EARLY THIS YEAR. THE BATTERY ISSUES ARE GETTING WORSE. AT THE VERY BEGINNING, THE BATTERY DIED AFTER A COUPLE OF DAYS NOT DRIVING; WHICH WAS SHOCKING BECAUSE IT IS A FAIRLY NEW CAR. TODAY THE BATTERY DIED JUST OVERNIGHT; I WAS DRIVING TO WORK YESTERDAY AND WE WERE ABOUT TO DRIVE TO HERSHEY PARK TODAY:( THERE ALREADY HAVE BEEN SEVERAL TIMES OF ROADSIDE SERVICE FOR THE JUMP START WHEN THE MILLAGE WAS LESS THAN 20000. I WAS TOLD BY THE DEALER THAT THE BATTERY DRAINS DUE TO THE ELECTRONIC DESIGN. HE SUGGESTED I DRIVE THE CAR EVERYDAY JUST TO CHARGE THE BATTERY. REALLY!?
Mfg Campaign: 11416559
Recall Date: May 14, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINED OVERNIGHT WITH NO LIGHTS OR ACCESSORIES ON. THIS IS THE FORTH TIME THIS ISSUE HAS OCCURRED.
Corrective Action:
BATTERY DRAINED OVERNIGHT WITH NO LIGHTS OR ACCESSORIES ON. THIS IS THE FORTH TIME THIS ISSUE HAS OCCURRED.
Additional Notes:
BATTERY DRAINED OVERNIGHT WITH NO LIGHTS OR ACCESSORIES ON. THIS IS THE FORTH TIME THIS ISSUE HAS OCCURRED.
Mfg Campaign: 11416434
Recall Date: May 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AFTER HAVING THE CAR PARKED OUTDOORS AT A RESTAURANT FOR AN HOUR, I COME BACK TO THE WINDSHIELD CRACKED STARTING FROM THE BOTTLE THAT TRAVELED UPWARDS. AT FIRST I THOUGHT SOMETHING MAY HAVE HIT MY WINDSHIELD WHILE I WAS HAVING LUNCH, BUT THERE WAS NO INDICATION ANYTHING HAD STRUCK THE WINDSHIELD. THE CRACK INCREASED TO ABOUT 24INCH IN LENGTH. THIS ALL HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT
Corrective Action:
AFTER HAVING THE CAR PARKED OUTDOORS AT A RESTAURANT FOR AN HOUR, I COME BACK TO THE WINDSHIELD CRACKED STARTING FROM THE BOTTLE THAT TRAVELED UPWARDS. AT FIRST I THOUGHT SOMETHING MAY HAVE HIT MY WINDSHIELD WHILE I WAS HAVING LUNCH, BUT THERE WAS NO INDICATION ANYTHING HAD STRUCK THE WINDSHIELD. THE CRACK INCREASED TO ABOUT 24INCH IN LENGTH. THIS ALL HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT
Additional Notes:
AFTER HAVING THE CAR PARKED OUTDOORS AT A RESTAURANT FOR AN HOUR, I COME BACK TO THE WINDSHIELD CRACKED STARTING FROM THE BOTTLE THAT TRAVELED UPWARDS. AT FIRST I THOUGHT SOMETHING MAY HAVE HIT MY WINDSHIELD WHILE I WAS HAVING LUNCH, BUT THERE WAS NO INDICATION ANYTHING HAD STRUCK THE WINDSHIELD. THE CRACK INCREASED TO ABOUT 24INCH IN LENGTH. THIS ALL HAPPENED WHILE THE CAR WAS PARKED IN A PARKING LOT
Mfg Campaign: 11416360
Recall Date: May 12, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Corrective Action:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Additional Notes:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Mfg Campaign: 11415842
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Corrective Action:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Additional Notes:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Mfg Campaign: 11415842
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Corrective Action:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Additional Notes:
ALL WARNING LIGHTS CAME ON LAST WEEK MAY 5TH 2021 WHILE I WAS DRIVINGTHECARHONE AFTER DROPPING MY DAUGHTERTOSCHOOL. I PULLED OVER AND CALLED THE DEALERSHIP AND WAS ADVISE TO TAKE THE CAR IN. AS I DROVE THE ENGINE STARTED TO LAG AND ICOULDNOTDRIVE MORE THAN 45MILES. TOOK THE CAR TO THE DEALERSHIP AND FOUND OUT THE TRANSMISSION WAS BAD. THIS CAR IS 2 1/2 YEARS OLD AND I'VE HAD SO MANY PROBLEMS WITH IT. WHEN THE CVT WAS REPLACED THE CAR NEVER RUN THE SAME, I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND LET THEM KNOW THAT THERE IS SOMETHING WRONG WITH THE CAR. IT LAGS AND HESITATE DURIBG ACCELERATION. UNFORTUNATELY THEY COULD NOT REPLICATE THE ISSUE AND THAT IT WAS NORMAL. THEN THIS HAPPEN. I HAVE REPORTED THE ISSUE TO SUBARU OF AMERICA.
Mfg Campaign: 11415842
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY IN OUR CAR WAS DEAD AFTER ACCIDENTALLY LEAVING THE TAILGATE DOOR OPEN FOR ABOUT 3 HOURS. WE DIDN'T THINK THAT WAS ENOUGH TO DO IT BUT JUM STARTED IT AND IT WAS OK FOR A DAY BUT THEN WOULDN'T START REGULARLY WITHOUT LEAVING ANY DOORS OPEN. WE TOOK IT INTO SUBARU AND ULTIMATELY HAD THE BATTER CHANGED EVEN THOUGH THEY TOLD US IT WASN'T THE BATTERY. THE BATTERY WAS DEAD AGAIN TODAY WHEN WE WENT TO USE IT. WE MAYBE LEFT THE TAILGATE OPEN FOR 30 MINUTES A FEW DAYS AGO UNLOADING GROCERIES. THAT SEEMS A LITTLE EXTREME. THE VEHICLE WAS STATIONARY IN OUR DRIVEWAY BUT IT HAPPENED AT A PARKING GARAGE BEFORE TOO LEAVING ME TO NEED TO GET A RIDE.
Corrective Action:
THE BATTERY IN OUR CAR WAS DEAD AFTER ACCIDENTALLY LEAVING THE TAILGATE DOOR OPEN FOR ABOUT 3 HOURS. WE DIDN'T THINK THAT WAS ENOUGH TO DO IT BUT JUM STARTED IT AND IT WAS OK FOR A DAY BUT THEN WOULDN'T START REGULARLY WITHOUT LEAVING ANY DOORS OPEN. WE TOOK IT INTO SUBARU AND ULTIMATELY HAD THE BATTER CHANGED EVEN THOUGH THEY TOLD US IT WASN'T THE BATTERY. THE BATTERY WAS DEAD AGAIN TODAY WHEN WE WENT TO USE IT. WE MAYBE LEFT THE TAILGATE OPEN FOR 30 MINUTES A FEW DAYS AGO UNLOADING GROCERIES. THAT SEEMS A LITTLE EXTREME. THE VEHICLE WAS STATIONARY IN OUR DRIVEWAY BUT IT HAPPENED AT A PARKING GARAGE BEFORE TOO LEAVING ME TO NEED TO GET A RIDE.
Additional Notes:
THE BATTERY IN OUR CAR WAS DEAD AFTER ACCIDENTALLY LEAVING THE TAILGATE DOOR OPEN FOR ABOUT 3 HOURS. WE DIDN'T THINK THAT WAS ENOUGH TO DO IT BUT JUM STARTED IT AND IT WAS OK FOR A DAY BUT THEN WOULDN'T START REGULARLY WITHOUT LEAVING ANY DOORS OPEN. WE TOOK IT INTO SUBARU AND ULTIMATELY HAD THE BATTER CHANGED EVEN THOUGH THEY TOLD US IT WASN'T THE BATTERY. THE BATTERY WAS DEAD AGAIN TODAY WHEN WE WENT TO USE IT. WE MAYBE LEFT THE TAILGATE OPEN FOR 30 MINUTES A FEW DAYS AGO UNLOADING GROCERIES. THAT SEEMS A LITTLE EXTREME. THE VEHICLE WAS STATIONARY IN OUR DRIVEWAY BUT IT HAPPENED AT A PARKING GARAGE BEFORE TOO LEAVING ME TO NEED TO GET A RIDE.
Mfg Campaign: 11415999
Recall Date: May 10, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THE CONTACT NOTICED THAT THE SUN ROOF HAD CRACKED WITHOUT IMPACT. THE CONTACT CALLED DREYER & REINBOLD SUBARU (1301 US-31 STE 2, GREENWOOD, IN 46143, (317)885-4800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. INVALID VIN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THE CONTACT NOTICED THAT THE SUN ROOF HAD CRACKED WITHOUT IMPACT. THE CONTACT CALLED DREYER & REINBOLD SUBARU (1301 US-31 STE 2, GREENWOOD, IN 46143, (317)885-4800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. INVALID VIN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THE CONTACT NOTICED THAT THE SUN ROOF HAD CRACKED WITHOUT IMPACT. THE CONTACT CALLED DREYER & REINBOLD SUBARU (1301 US-31 STE 2, GREENWOOD, IN 46143, (317)885-4800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. INVALID VIN.
Mfg Campaign: 11415393
Recall Date: May 6, 2021
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury