Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRL-22
Recall Date: Dec 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUV-07
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUI-94
Recall Date: Jul 10, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTU-80
Recall Date: Aug 2, 2018
Consumer Complaints
532 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Corrective Action:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Additional Notes:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Mfg Campaign: 11387725
Recall Date: Jan 12, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Corrective Action:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Additional Notes:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Mfg Campaign: 11387725
Recall Date: Jan 12, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Corrective Action:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Additional Notes:
CAR JUST DOESNT START AND NEEDS TO BE JUMPED RANDOMLY, YET DEALERSHIP SERVICE DEPT COULD FIND NO PROBELMS. ALSO WIERD LAGS, NOISES OCCURING WHILE DRIVING. THIS CAR IS TOO NEW AND HAS 18,000 MILES ON IT, SHOULDNT BE HAVING THESE TYPES OF PROBLEMS. HAPPENED NUMEROUS TIMES SINCE PURCHASE 2019 AND 2020, MOST RECENT JAN 2021 BROUGHT INTO DEALERSHIP SERVICE LARRY MILLER SUBARU BOSIE ID.
Mfg Campaign: 11387725
Recall Date: Jan 12, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
Corrective Action:
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
Additional Notes:
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
Mfg Campaign: 11387795
Recall Date: Jan 12, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
Corrective Action:
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
Additional Notes:
BATTERY HAS DIED AT LEAST 3-4 TIMES SINCE PURCHASING THE CAR. ALSO ONGOING ISSUES WITH THE RADIO- RADIO HAS STOPPED WORKING COMPLETELY BEFORE TWO INSTANCES WHEN THE RADIO DIED. AMPLIFIER HAS BEEN CHANGED IN CAR AND SERVICED MULTIPLE TIMES. ONCE WHILE DRIVING, THE CAR DIED WHILE DRIVING IT AND STEERING LOCKED.
Mfg Campaign: 11387795
Recall Date: Jan 12, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND REPAIRED BUT NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,965.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND REPAIRED BUT NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,965.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND REPAIRED BUT NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,965.
Mfg Campaign: 11387528
Recall Date: Jan 11, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY BATTERY DRAINS SURPRISINGLY QUICKLY FROM SIMPLE ACTIVITIES LIKE USING THE REAR HATCH DOOR A FEW TIMES BETWEEN STARTS, HAVING THE FRONT LIGHTS ON FOR AS LITTLE AS 15 MINUTES BETWEEN STARTS, AND HAVING THE DOME LIGHTS ON FOR AS LITTLE AS 1 HOUR BETWEEN STARTS. THIS HAS LEFT ME STRANDED MULTIPLE TIMES INCLUDING AT A FOREST CAMPGROUND WITHOUT CELL COVERAGE. I HAVE USED AAA ASSIST MULTIPLE TIMES, AND THE HELP OF STRANGERS. I HAVE ALSO HAD TO PURCHASE A JUMP START BATTERY TO KEEP IN MY CAR. I HAVE ASKED SUBARU TO FIX THE PROBLEM, AND BEEN TOLD SIMPLY THAT MY BATTERY AND ELECTRICAL SYSTEMS ARE WORKING NORMALLY.
Corrective Action:
MY BATTERY DRAINS SURPRISINGLY QUICKLY FROM SIMPLE ACTIVITIES LIKE USING THE REAR HATCH DOOR A FEW TIMES BETWEEN STARTS, HAVING THE FRONT LIGHTS ON FOR AS LITTLE AS 15 MINUTES BETWEEN STARTS, AND HAVING THE DOME LIGHTS ON FOR AS LITTLE AS 1 HOUR BETWEEN STARTS. THIS HAS LEFT ME STRANDED MULTIPLE TIMES INCLUDING AT A FOREST CAMPGROUND WITHOUT CELL COVERAGE. I HAVE USED AAA ASSIST MULTIPLE TIMES, AND THE HELP OF STRANGERS. I HAVE ALSO HAD TO PURCHASE A JUMP START BATTERY TO KEEP IN MY CAR. I HAVE ASKED SUBARU TO FIX THE PROBLEM, AND BEEN TOLD SIMPLY THAT MY BATTERY AND ELECTRICAL SYSTEMS ARE WORKING NORMALLY.
Additional Notes:
MY BATTERY DRAINS SURPRISINGLY QUICKLY FROM SIMPLE ACTIVITIES LIKE USING THE REAR HATCH DOOR A FEW TIMES BETWEEN STARTS, HAVING THE FRONT LIGHTS ON FOR AS LITTLE AS 15 MINUTES BETWEEN STARTS, AND HAVING THE DOME LIGHTS ON FOR AS LITTLE AS 1 HOUR BETWEEN STARTS. THIS HAS LEFT ME STRANDED MULTIPLE TIMES INCLUDING AT A FOREST CAMPGROUND WITHOUT CELL COVERAGE. I HAVE USED AAA ASSIST MULTIPLE TIMES, AND THE HELP OF STRANGERS. I HAVE ALSO HAD TO PURCHASE A JUMP START BATTERY TO KEEP IN MY CAR. I HAVE ASKED SUBARU TO FIX THE PROBLEM, AND BEEN TOLD SIMPLY THAT MY BATTERY AND ELECTRICAL SYSTEMS ARE WORKING NORMALLY.
Mfg Campaign: 11387324
Recall Date: Jan 9, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
Corrective Action:
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
Additional Notes:
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
Mfg Campaign: 11386207
Recall Date: Jan 3, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
Corrective Action:
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
Additional Notes:
WINDSHIELD CRACKED BY ITSELF WHILE DRIVING DOWN A ROAD AT 45MPH. STEREO SYSTEM DEFECTIVE. STEREO HAS BEEN REPLACED 3 TIMES ALREADY
Mfg Campaign: 11386207
Recall Date: Jan 3, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BATTERY DOES NOT STAY CHARGED NOR CAN I GET IT TO CHARGE ABOVE 80%. I STORE HER IN A GARAGE. IN THE LAST TWO WEEKS, THE BATTERY HAS BEEN DEAD (AND REQUIRED A JUMP) 3 TIMES IN 2 WEEKS. I GET UP AND GO INTO THE GARAGE TO START THE VEHICLE AND THE BATTERY IS JUST DEAD. I TOOK IT TO THE DEALER TO TEST THE BATTERY AND WAS TOLD THAT THERE IS NOTHING WRONG WITH IT. MY CONCLUSION IS THAT IT MUST BE AN ELECTRICAL PROBLEM.
Corrective Action:
THE BATTERY DOES NOT STAY CHARGED NOR CAN I GET IT TO CHARGE ABOVE 80%. I STORE HER IN A GARAGE. IN THE LAST TWO WEEKS, THE BATTERY HAS BEEN DEAD (AND REQUIRED A JUMP) 3 TIMES IN 2 WEEKS. I GET UP AND GO INTO THE GARAGE TO START THE VEHICLE AND THE BATTERY IS JUST DEAD. I TOOK IT TO THE DEALER TO TEST THE BATTERY AND WAS TOLD THAT THERE IS NOTHING WRONG WITH IT. MY CONCLUSION IS THAT IT MUST BE AN ELECTRICAL PROBLEM.
Additional Notes:
THE BATTERY DOES NOT STAY CHARGED NOR CAN I GET IT TO CHARGE ABOVE 80%. I STORE HER IN A GARAGE. IN THE LAST TWO WEEKS, THE BATTERY HAS BEEN DEAD (AND REQUIRED A JUMP) 3 TIMES IN 2 WEEKS. I GET UP AND GO INTO THE GARAGE TO START THE VEHICLE AND THE BATTERY IS JUST DEAD. I TOOK IT TO THE DEALER TO TEST THE BATTERY AND WAS TOLD THAT THERE IS NOTHING WRONG WITH IT. MY CONCLUSION IS THAT IT MUST BE AN ELECTRICAL PROBLEM.
Mfg Campaign: 11386261
Recall Date: Jan 3, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAS A DEFECTIVE ELECTRICAL SYSTEM CAUSING THE BATTERY TO DRAIN PREMATURELY. JUST HAD THE NEW SUBARU BATTERY TESTED AND CHARGED AT ADVANCE AUTO PARTS AND IT WAS BROUGHT UP TO ALMOST A FULL CHARGE. AFTER 4 DAYS OF SHORT TRIPS, BATTERY IS DEAD AGAIN.
Corrective Action:
HAS A DEFECTIVE ELECTRICAL SYSTEM CAUSING THE BATTERY TO DRAIN PREMATURELY. JUST HAD THE NEW SUBARU BATTERY TESTED AND CHARGED AT ADVANCE AUTO PARTS AND IT WAS BROUGHT UP TO ALMOST A FULL CHARGE. AFTER 4 DAYS OF SHORT TRIPS, BATTERY IS DEAD AGAIN.
Additional Notes:
HAS A DEFECTIVE ELECTRICAL SYSTEM CAUSING THE BATTERY TO DRAIN PREMATURELY. JUST HAD THE NEW SUBARU BATTERY TESTED AND CHARGED AT ADVANCE AUTO PARTS AND IT WAS BROUGHT UP TO ALMOST A FULL CHARGE. AFTER 4 DAYS OF SHORT TRIPS, BATTERY IS DEAD AGAIN.
Mfg Campaign: 11385452
Recall Date: Dec 29, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE KEEPS STUTTERING WHEN DRIVING AND SLOWING DOWN TO STOP AT A TRAFFIC LIGHT. COUPLE OF TIMES, IT SHOULD SHUT DOWN AND I HAVE TO RESTART THE CAR. I DO ENSURE THE CAR IS WARMED UP TO A MINIMUM OF 7-10 MINUTES BEFORE STARTING. IT ONLY STARTED RECENTLY BUT I AM WORRIED THAT THIS WILL HAPPEN MORE AND SUDDENLY STOP WHEN DRIVING AND ME GETTING INVOLVED IN AN ACCIDENT.
Corrective Action:
THE ENGINE KEEPS STUTTERING WHEN DRIVING AND SLOWING DOWN TO STOP AT A TRAFFIC LIGHT. COUPLE OF TIMES, IT SHOULD SHUT DOWN AND I HAVE TO RESTART THE CAR. I DO ENSURE THE CAR IS WARMED UP TO A MINIMUM OF 7-10 MINUTES BEFORE STARTING. IT ONLY STARTED RECENTLY BUT I AM WORRIED THAT THIS WILL HAPPEN MORE AND SUDDENLY STOP WHEN DRIVING AND ME GETTING INVOLVED IN AN ACCIDENT.
Additional Notes:
THE ENGINE KEEPS STUTTERING WHEN DRIVING AND SLOWING DOWN TO STOP AT A TRAFFIC LIGHT. COUPLE OF TIMES, IT SHOULD SHUT DOWN AND I HAVE TO RESTART THE CAR. I DO ENSURE THE CAR IS WARMED UP TO A MINIMUM OF 7-10 MINUTES BEFORE STARTING. IT ONLY STARTED RECENTLY BUT I AM WORRIED THAT THIS WILL HAPPEN MORE AND SUDDENLY STOP WHEN DRIVING AND ME GETTING INVOLVED IN AN ACCIDENT.
Mfg Campaign: 11384464
Recall Date: Dec 21, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DEAD BATTERY MULTIPLE TIMES, DEALER SHIP HAS REPLACED THE BATTERY BUT CONTINUES TO HAVE ISSUES AND LEFT STRANDED EACH TIME THIS OCCURS, ONE TIME ON 12-17-2020 IN THE MOUNTAINS IN FREEZING COLD WEATHER WITH A CHILD, NO HEAT BECAUSE OF DEAD BATTERY. THIS ISSUE CANN OCCURING WHEN THE BACK TAILGATE IS OPEN FOR 10 MINUTES. SUBARU IS NOT GOING TO LOOK INTO THE PROBLEM EVEN THOU THEY ARE AWARE OF THIS OCCURING ON SUBARU OUTBACKS AND THE ASCENT MODELS. THIS IS A REAL SAFETY CONCERN SINCE MY WIFE DRIVES THIS CAR MAINLY AND HAS HAD TO CALL FOR HELP TO GET THE CAR STARTED. I WILL BE BRINGING IT BACK TO THE DEALER ONCE AGAIN. THEY WILL END UP REPLACING THE BATTERY AGAIN BUT THE FACT THAT IF YOUR CAR IS TURNED OFF AND DOORS ARE OPEN FOR A SHORT PERIOD OF TIME THE DRAW COMING OFF THE BATTERY IS NOT ENOUGH TO START THE CAR AGAIN LEAVING YOU ONCE AGAIN STRANDED.
Corrective Action:
DEAD BATTERY MULTIPLE TIMES, DEALER SHIP HAS REPLACED THE BATTERY BUT CONTINUES TO HAVE ISSUES AND LEFT STRANDED EACH TIME THIS OCCURS, ONE TIME ON 12-17-2020 IN THE MOUNTAINS IN FREEZING COLD WEATHER WITH A CHILD, NO HEAT BECAUSE OF DEAD BATTERY. THIS ISSUE CANN OCCURING WHEN THE BACK TAILGATE IS OPEN FOR 10 MINUTES. SUBARU IS NOT GOING TO LOOK INTO THE PROBLEM EVEN THOU THEY ARE AWARE OF THIS OCCURING ON SUBARU OUTBACKS AND THE ASCENT MODELS. THIS IS A REAL SAFETY CONCERN SINCE MY WIFE DRIVES THIS CAR MAINLY AND HAS HAD TO CALL FOR HELP TO GET THE CAR STARTED. I WILL BE BRINGING IT BACK TO THE DEALER ONCE AGAIN. THEY WILL END UP REPLACING THE BATTERY AGAIN BUT THE FACT THAT IF YOUR CAR IS TURNED OFF AND DOORS ARE OPEN FOR A SHORT PERIOD OF TIME THE DRAW COMING OFF THE BATTERY IS NOT ENOUGH TO START THE CAR AGAIN LEAVING YOU ONCE AGAIN STRANDED.
Additional Notes:
DEAD BATTERY MULTIPLE TIMES, DEALER SHIP HAS REPLACED THE BATTERY BUT CONTINUES TO HAVE ISSUES AND LEFT STRANDED EACH TIME THIS OCCURS, ONE TIME ON 12-17-2020 IN THE MOUNTAINS IN FREEZING COLD WEATHER WITH A CHILD, NO HEAT BECAUSE OF DEAD BATTERY. THIS ISSUE CANN OCCURING WHEN THE BACK TAILGATE IS OPEN FOR 10 MINUTES. SUBARU IS NOT GOING TO LOOK INTO THE PROBLEM EVEN THOU THEY ARE AWARE OF THIS OCCURING ON SUBARU OUTBACKS AND THE ASCENT MODELS. THIS IS A REAL SAFETY CONCERN SINCE MY WIFE DRIVES THIS CAR MAINLY AND HAS HAD TO CALL FOR HELP TO GET THE CAR STARTED. I WILL BE BRINGING IT BACK TO THE DEALER ONCE AGAIN. THEY WILL END UP REPLACING THE BATTERY AGAIN BUT THE FACT THAT IF YOUR CAR IS TURNED OFF AND DOORS ARE OPEN FOR A SHORT PERIOD OF TIME THE DRAW COMING OFF THE BATTERY IS NOT ENOUGH TO START THE CAR AGAIN LEAVING YOU ONCE AGAIN STRANDED.
Mfg Campaign: 11384192
Recall Date: Dec 19, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY (STATIONARY). THE CAR WAS HAVING ELECTRICAL/BATTERY ISSUES IN THE MORNING. I CHARGED THE BATTERY, THEN STARTED THE CAR AND LEFT IT RUNNING IN THE DRIVEWAY, WHEN I CAME OUT OF THE HOUSE, THE ENGINE OF THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT TO PUT THE FIRE. THE FIRE MARSHAL DETERMINED THAT AN ELECTRICAL ISSUE IGNITED THE ENGINE. AFTER POSTING THE PHOTOS OF THE FIRE ON FACEBOOK, WE RECEIVED MULTIPLE COMMENTS THAT OTHER PEOPLE'S SUBARU'S HAVE HAD BATTERY/ELECTRICAL ISSUES. THE INSURANCE COMPANY STATED THAT THEY WOULD HAVE A SPECIALIST EXAMINE THE VEHICLE TO HELP DETERMINE THE CAUSE OF THE FIRE.
Corrective Action:
THE CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY (STATIONARY). THE CAR WAS HAVING ELECTRICAL/BATTERY ISSUES IN THE MORNING. I CHARGED THE BATTERY, THEN STARTED THE CAR AND LEFT IT RUNNING IN THE DRIVEWAY, WHEN I CAME OUT OF THE HOUSE, THE ENGINE OF THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT TO PUT THE FIRE. THE FIRE MARSHAL DETERMINED THAT AN ELECTRICAL ISSUE IGNITED THE ENGINE. AFTER POSTING THE PHOTOS OF THE FIRE ON FACEBOOK, WE RECEIVED MULTIPLE COMMENTS THAT OTHER PEOPLE'S SUBARU'S HAVE HAD BATTERY/ELECTRICAL ISSUES. THE INSURANCE COMPANY STATED THAT THEY WOULD HAVE A SPECIALIST EXAMINE THE VEHICLE TO HELP DETERMINE THE CAUSE OF THE FIRE.
Additional Notes:
THE CAR CAUGHT FIRE WHILE SITTING IN THE DRIVEWAY (STATIONARY). THE CAR WAS HAVING ELECTRICAL/BATTERY ISSUES IN THE MORNING. I CHARGED THE BATTERY, THEN STARTED THE CAR AND LEFT IT RUNNING IN THE DRIVEWAY, WHEN I CAME OUT OF THE HOUSE, THE ENGINE OF THE CAR WAS ON FIRE. I CALLED THE FIRE DEPARTMENT TO PUT THE FIRE. THE FIRE MARSHAL DETERMINED THAT AN ELECTRICAL ISSUE IGNITED THE ENGINE. AFTER POSTING THE PHOTOS OF THE FIRE ON FACEBOOK, WE RECEIVED MULTIPLE COMMENTS THAT OTHER PEOPLE'S SUBARU'S HAVE HAD BATTERY/ELECTRICAL ISSUES. THE INSURANCE COMPANY STATED THAT THEY WOULD HAVE A SPECIALIST EXAMINE THE VEHICLE TO HELP DETERMINE THE CAUSE OF THE FIRE.
Mfg Campaign: 11383643
Recall Date: Dec 16, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SEVERAL TIMES, WHEN TRYING TO CLOSE THE DRIVER SIDE WINDOW, THE FRONT PASSENGER WINDOW AND THE SUNROOF, THE WINDOW DID NOT CLOSE COMPLETELY AND SUBSEQUENTLY RE-OPENED. IT HAPPENED WHEN THE VEHICLE WAS IN MOTION AS WELL AS STATIONARY.
Corrective Action:
SEVERAL TIMES, WHEN TRYING TO CLOSE THE DRIVER SIDE WINDOW, THE FRONT PASSENGER WINDOW AND THE SUNROOF, THE WINDOW DID NOT CLOSE COMPLETELY AND SUBSEQUENTLY RE-OPENED. IT HAPPENED WHEN THE VEHICLE WAS IN MOTION AS WELL AS STATIONARY.
Additional Notes:
SEVERAL TIMES, WHEN TRYING TO CLOSE THE DRIVER SIDE WINDOW, THE FRONT PASSENGER WINDOW AND THE SUNROOF, THE WINDOW DID NOT CLOSE COMPLETELY AND SUBSEQUENTLY RE-OPENED. IT HAPPENED WHEN THE VEHICLE WAS IN MOTION AS WELL AS STATIONARY.
Mfg Campaign: 11383545
Recall Date: Dec 15, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Corrective Action:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Additional Notes:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Mfg Campaign: 11383243
Recall Date: Dec 13, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Corrective Action:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Additional Notes:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Mfg Campaign: 11383243
Recall Date: Dec 13, 2020
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Corrective Action:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Additional Notes:
AT ONLY 17.6K MILES, THE BATTERY IN MY 2019 SUBARU ASCENT WAS COMPLETELY DRAINED OVERNIGHT, FOR NO LOGICAL REASON. I CALLED SUBARU ROADSIDE ASSISTANCE TO GIVE ME A JUMP AND I LET IT RUN FOR 33 MINUTES THEN TOOK IT FOR A 10 MIN DRIVE. THE BATTERY WAS DEAD AGAIN THE NEXT MORNING. VEHICLE WAS STATIONARY OVERNIGHT AND UNTIL THE 10 MIN DRIVE. DURING THIS TIME THE TAILGATE WOULD PERSISTENTLY BEEP, TRYING TO OPEN.
Mfg Campaign: 11383243
Recall Date: Dec 13, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 4 OCCASSIONS THE LIFTGATE OF THIS SUV WAS LEFT UP FOR 45 MINUTES TO 1.5 HOURS WHILE THE VEHICLE WAS TURNED OFF AND STATIONARY. ON EACH TIME THE BATTERY DISCHARGED TO A POINT THE CAR WOULD NOT START. FORTUNATELY WE HAD CELL SERVICE AND COULD SUMMOND HELP, BUT THIS COULD OCCUR WHERE THERE IS NO CELL SERVICE AND LEAVE US COMPLETELY STRANDED. AFTER THE FIRST 3 TIMNES WHICH HAPPENED IN RAPID SUCCESSION I TOOK THE SUBARU ASCENT TO THE DEALER AND WAS TOLD THE BATTERY HAD A WEAK CELL AND THEY REPLACED IT WITHOUT CHARGE. THE REPAIR INVOICE IS ATTACHED. BUT THEY NEVER TOLD ME THAT LEAVING THE LIFTGATE UP MORE THAN 30 MINUTES WOULD CAUSE THIS PROBLEM AND LEAVE ME STRANDED. THEN WHEN THE PROBLE OCCURRED AGAIN I WENT ONLINE AND DISCOVERED THIS IS A WIDELY-KNOWN DEFECT IN THE SUBARU ASCENT AND OTHER SUBARU MODELS THAT HAS STRANDED THOUSANDS OF OWNERS. OWNERS TAKE THEIR SUVS ON CAMPING OR FISHING TRIPS AND TAILGATING AT EVENTS WHERE THEY LEAVE THE LIFTGATE UP WITHOUT REALIZING THE CAR IS UNLIKELY TO START WHEN THEY WANT TO LEAVE. BUT SUBARU IS REFUSING TO CONSIDER A FIX AND RECALL THESE SUVS. I HAVE NEVER HEARD OF ANOTHER VEHICLE WITH THIS DEFECT OR PROBLEM. MANY OWNERS ARE SPENDING $250 OR MORE FOR AFTER-MARKET BATTERIES THAT ARE MUCH STRONGER THAN THE WEAK BATTERIES THAT SUBARU PROVIDES. WHILE THIS DOES NOT CORRECT THE PROBLEM AND SUCH OWNERS CAN STILL BE STRANDED, AT LEAST WITH A STRONGER BATTERY THE CHANCES IT WILL START ARE MUCH BETTER. SUPPOSEDLY THERE IS A CLASS ACTION LAWSUIT FILED IN NEW JERSEY AGAINST SUBARU OVER THIS ISSUE, BUT THAT WILL ONLY REWARD THE ATTORNEYS INVOLVED WITH MILLIONS OF DOLLARS AND PROBABLY NET ME $20 IN 5 YEARS. PLEASE CONSIDER FORCING SUBARU TO FIND A SOLUTION TO THIS PROBLEM AND RECALL AND FIX ALL SUBARU ASCENTS STILL ON THE ROAD.
Corrective Action:
ON 4 OCCASSIONS THE LIFTGATE OF THIS SUV WAS LEFT UP FOR 45 MINUTES TO 1.5 HOURS WHILE THE VEHICLE WAS TURNED OFF AND STATIONARY. ON EACH TIME THE BATTERY DISCHARGED TO A POINT THE CAR WOULD NOT START. FORTUNATELY WE HAD CELL SERVICE AND COULD SUMMOND HELP, BUT THIS COULD OCCUR WHERE THERE IS NO CELL SERVICE AND LEAVE US COMPLETELY STRANDED. AFTER THE FIRST 3 TIMNES WHICH HAPPENED IN RAPID SUCCESSION I TOOK THE SUBARU ASCENT TO THE DEALER AND WAS TOLD THE BATTERY HAD A WEAK CELL AND THEY REPLACED IT WITHOUT CHARGE. THE REPAIR INVOICE IS ATTACHED. BUT THEY NEVER TOLD ME THAT LEAVING THE LIFTGATE UP MORE THAN 30 MINUTES WOULD CAUSE THIS PROBLEM AND LEAVE ME STRANDED. THEN WHEN THE PROBLE OCCURRED AGAIN I WENT ONLINE AND DISCOVERED THIS IS A WIDELY-KNOWN DEFECT IN THE SUBARU ASCENT AND OTHER SUBARU MODELS THAT HAS STRANDED THOUSANDS OF OWNERS. OWNERS TAKE THEIR SUVS ON CAMPING OR FISHING TRIPS AND TAILGATING AT EVENTS WHERE THEY LEAVE THE LIFTGATE UP WITHOUT REALIZING THE CAR IS UNLIKELY TO START WHEN THEY WANT TO LEAVE. BUT SUBARU IS REFUSING TO CONSIDER A FIX AND RECALL THESE SUVS. I HAVE NEVER HEARD OF ANOTHER VEHICLE WITH THIS DEFECT OR PROBLEM. MANY OWNERS ARE SPENDING $250 OR MORE FOR AFTER-MARKET BATTERIES THAT ARE MUCH STRONGER THAN THE WEAK BATTERIES THAT SUBARU PROVIDES. WHILE THIS DOES NOT CORRECT THE PROBLEM AND SUCH OWNERS CAN STILL BE STRANDED, AT LEAST WITH A STRONGER BATTERY THE CHANCES IT WILL START ARE MUCH BETTER. SUPPOSEDLY THERE IS A CLASS ACTION LAWSUIT FILED IN NEW JERSEY AGAINST SUBARU OVER THIS ISSUE, BUT THAT WILL ONLY REWARD THE ATTORNEYS INVOLVED WITH MILLIONS OF DOLLARS AND PROBABLY NET ME $20 IN 5 YEARS. PLEASE CONSIDER FORCING SUBARU TO FIND A SOLUTION TO THIS PROBLEM AND RECALL AND FIX ALL SUBARU ASCENTS STILL ON THE ROAD.
Additional Notes:
ON 4 OCCASSIONS THE LIFTGATE OF THIS SUV WAS LEFT UP FOR 45 MINUTES TO 1.5 HOURS WHILE THE VEHICLE WAS TURNED OFF AND STATIONARY. ON EACH TIME THE BATTERY DISCHARGED TO A POINT THE CAR WOULD NOT START. FORTUNATELY WE HAD CELL SERVICE AND COULD SUMMOND HELP, BUT THIS COULD OCCUR WHERE THERE IS NO CELL SERVICE AND LEAVE US COMPLETELY STRANDED. AFTER THE FIRST 3 TIMNES WHICH HAPPENED IN RAPID SUCCESSION I TOOK THE SUBARU ASCENT TO THE DEALER AND WAS TOLD THE BATTERY HAD A WEAK CELL AND THEY REPLACED IT WITHOUT CHARGE. THE REPAIR INVOICE IS ATTACHED. BUT THEY NEVER TOLD ME THAT LEAVING THE LIFTGATE UP MORE THAN 30 MINUTES WOULD CAUSE THIS PROBLEM AND LEAVE ME STRANDED. THEN WHEN THE PROBLE OCCURRED AGAIN I WENT ONLINE AND DISCOVERED THIS IS A WIDELY-KNOWN DEFECT IN THE SUBARU ASCENT AND OTHER SUBARU MODELS THAT HAS STRANDED THOUSANDS OF OWNERS. OWNERS TAKE THEIR SUVS ON CAMPING OR FISHING TRIPS AND TAILGATING AT EVENTS WHERE THEY LEAVE THE LIFTGATE UP WITHOUT REALIZING THE CAR IS UNLIKELY TO START WHEN THEY WANT TO LEAVE. BUT SUBARU IS REFUSING TO CONSIDER A FIX AND RECALL THESE SUVS. I HAVE NEVER HEARD OF ANOTHER VEHICLE WITH THIS DEFECT OR PROBLEM. MANY OWNERS ARE SPENDING $250 OR MORE FOR AFTER-MARKET BATTERIES THAT ARE MUCH STRONGER THAN THE WEAK BATTERIES THAT SUBARU PROVIDES. WHILE THIS DOES NOT CORRECT THE PROBLEM AND SUCH OWNERS CAN STILL BE STRANDED, AT LEAST WITH A STRONGER BATTERY THE CHANCES IT WILL START ARE MUCH BETTER. SUPPOSEDLY THERE IS A CLASS ACTION LAWSUIT FILED IN NEW JERSEY AGAINST SUBARU OVER THIS ISSUE, BUT THAT WILL ONLY REWARD THE ATTORNEYS INVOLVED WITH MILLIONS OF DOLLARS AND PROBABLY NET ME $20 IN 5 YEARS. PLEASE CONSIDER FORCING SUBARU TO FIND A SOLUTION TO THIS PROBLEM AND RECALL AND FIX ALL SUBARU ASCENTS STILL ON THE ROAD.
Mfg Campaign: 11382982
Recall Date: Dec 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WITHIN A FEW DAYS OF DRIVING IT OFF THE LOT. I WAS JUST DRIVING IT AND I NOTICED A SMALL CRACK...AND THEN WITHIN A FEW DAYS THE CRACK WENT THE ENTIRE LENGTH OF THE WINDSHIELD.
Corrective Action:
WINDSHIELD CRACKED WITHIN A FEW DAYS OF DRIVING IT OFF THE LOT. I WAS JUST DRIVING IT AND I NOTICED A SMALL CRACK...AND THEN WITHIN A FEW DAYS THE CRACK WENT THE ENTIRE LENGTH OF THE WINDSHIELD.
Additional Notes:
WINDSHIELD CRACKED WITHIN A FEW DAYS OF DRIVING IT OFF THE LOT. I WAS JUST DRIVING IT AND I NOTICED A SMALL CRACK...AND THEN WITHIN A FEW DAYS THE CRACK WENT THE ENTIRE LENGTH OF THE WINDSHIELD.
Mfg Campaign: 11383099
Recall Date: Dec 11, 2020
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