Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRL-22
Recall Date: Dec 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The transmission hydraulic sensor may inaccurately measure the hydraulic fluid pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUV-07
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Ascent vehicles. The center support bolts for the driveshaft may loosen, possibly resulting in the front portion of the driveshaft disconnecting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUI-94
Recall Date: Jul 10, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Subaru Ascent vehicles. These vehicles may be missing spot welds on, or around, the B-Pillar, compromising vehicle strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTU-80
Recall Date: Aug 2, 2018
Consumer Complaints
532 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT OR SAFE. I JUST CALLED SUBARU TO MAKE AN APPOINTMENT. I EXPLAINED THE PROBLEM. THEY ORIGINALLY SCHEDULED AN APPOINTMENT FOR 2 WEEKS LATER BUT I MANAGED TO GET AN APPOINTMENT FOR NEXT DAY. I'M CONCERNED ABOUT THE SAFETY OF THE CAR ESPECIALLY WITH THE NUMBER OF OTHER OWNERS WITH ELECTRICAL PROBLEMS SPECIFICALLY RELATED TO THE TAILGATE.
Corrective Action:
PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT OR SAFE. I JUST CALLED SUBARU TO MAKE AN APPOINTMENT. I EXPLAINED THE PROBLEM. THEY ORIGINALLY SCHEDULED AN APPOINTMENT FOR 2 WEEKS LATER BUT I MANAGED TO GET AN APPOINTMENT FOR NEXT DAY. I'M CONCERNED ABOUT THE SAFETY OF THE CAR ESPECIALLY WITH THE NUMBER OF OTHER OWNERS WITH ELECTRICAL PROBLEMS SPECIFICALLY RELATED TO THE TAILGATE.
Additional Notes:
PARKED THE CAR. THE REAR LIFTGATE WOULD NOT OPEN WITH FOB OR FROM DASHBOARD. TWO QUICK BEEPS BUT NO MOVEMENT. WE DECIDED TO JUST GRAB OUR ITEMS FROM THE INSIDE AND LEFT. WHEN WE RETURNED TO THE CAR ABOUT AN HOUR LATER, THE CAR WOULD UNLOCK BUT THE REAR LIFTGATE STILL DIDN'T WORK. WE LOADED UP THE CAR AND STARTED THE CAR BUT BATTERY WAS DEAD. AFTER CHARGING UP THE BATTERY, ALL THE MAJOR SAFETY CAR FEATURES HAVE BEEN DISABLED AND THE ENGINE LIGHT IS ON WITH MANY OTHER LIGHTS SHOWING UP. THE CAR IS DRIVABLE BUT OBVIOUSLY DOESN'T FEEL RIGHT OR SAFE. I JUST CALLED SUBARU TO MAKE AN APPOINTMENT. I EXPLAINED THE PROBLEM. THEY ORIGINALLY SCHEDULED AN APPOINTMENT FOR 2 WEEKS LATER BUT I MANAGED TO GET AN APPOINTMENT FOR NEXT DAY. I'M CONCERNED ABOUT THE SAFETY OF THE CAR ESPECIALLY WITH THE NUMBER OF OTHER OWNERS WITH ELECTRICAL PROBLEMS SPECIFICALLY RELATED TO THE TAILGATE.
Mfg Campaign: 11342426
Recall Date: Jul 30, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN I WAS SUPPOSED TO BE DRIVING TO THE AIRPORT FOR A FLIGHT.
Corrective Action:
MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN I WAS SUPPOSED TO BE DRIVING TO THE AIRPORT FOR A FLIGHT.
Additional Notes:
MY ASCENT HAS A LITTLE OVER 16,000 MILES ON IT AND WAS PURCHASED FEB. 2019. THE BATTERY DIED JUST SITTING IN MY DRIVEWAY AFTER NOT BEING DRIVEN FOR 4 DAYS. NO LIGHTS WERE LEFT ON AND TAIL GATE WAS NOT OPEN. HAD TO JUMP START IT AND TAKE IT TO SUBARU. BATTERY WAS DEFECTIVE. LUCKILY THIS HAPPENED AT HOME AND NOT 2 DAYS LATER WHEN I WAS SUPPOSED TO BE DRIVING TO THE AIRPORT FOR A FLIGHT.
Mfg Campaign: 11342432
Recall Date: Jul 30, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AIR CONDITIONER BROKE. ONE DAY IT WORKED, THE NEXT DAY IT DIDN'T. HAD TO TAKE IT TO SUBARU AND THEY SAID SOME TYPE OF TUBING SLIPPED OR BROKE. THEY FIXED IT AND SAID IT WAS A COMMON OCCURRENCE THERE.
Corrective Action:
AIR CONDITIONER BROKE. ONE DAY IT WORKED, THE NEXT DAY IT DIDN'T. HAD TO TAKE IT TO SUBARU AND THEY SAID SOME TYPE OF TUBING SLIPPED OR BROKE. THEY FIXED IT AND SAID IT WAS A COMMON OCCURRENCE THERE.
Additional Notes:
AIR CONDITIONER BROKE. ONE DAY IT WORKED, THE NEXT DAY IT DIDN'T. HAD TO TAKE IT TO SUBARU AND THEY SAID SOME TYPE OF TUBING SLIPPED OR BROKE. THEY FIXED IT AND SAID IT WAS A COMMON OCCURRENCE THERE.
Mfg Campaign: 11342434
Recall Date: Jul 30, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDOW WITH LONG CRACK AFTER VERY SMALL ROCK HIT WINDSHIELD AT LOWER SPEED (45 MPH).
Corrective Action:
WINDOW WITH LONG CRACK AFTER VERY SMALL ROCK HIT WINDSHIELD AT LOWER SPEED (45 MPH).
Additional Notes:
WINDOW WITH LONG CRACK AFTER VERY SMALL ROCK HIT WINDSHIELD AT LOWER SPEED (45 MPH).
Mfg Campaign: 11341828
Recall Date: Jul 28, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE ONLY HAD 6,228 MILES ON THE ODOMETER AND THE BATTERY DIED. IT WAS PURCHASED IN APRIL 2019 AND BATTERY DIED IN JULY 2020.
Corrective Action:
THE VEHICLE ONLY HAD 6,228 MILES ON THE ODOMETER AND THE BATTERY DIED. IT WAS PURCHASED IN APRIL 2019 AND BATTERY DIED IN JULY 2020.
Additional Notes:
THE VEHICLE ONLY HAD 6,228 MILES ON THE ODOMETER AND THE BATTERY DIED. IT WAS PURCHASED IN APRIL 2019 AND BATTERY DIED IN JULY 2020.
Mfg Campaign: 11340572
Recall Date: Jul 21, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FRONT PANEL OF MY SUNROOF HAS A LARGE CRACK ORIGINATING FROM A CONNECTION POINT WITH THE VEHICLE. I HAVE NOT EXPERIENCED ANY IMPACTS IN THIS AREA THAT COULD EXPLAIN THE CRACK. I NOTICED THE CRACK WHEN PREPARING TO USE MY SUNROOF.
Corrective Action:
THE FRONT PANEL OF MY SUNROOF HAS A LARGE CRACK ORIGINATING FROM A CONNECTION POINT WITH THE VEHICLE. I HAVE NOT EXPERIENCED ANY IMPACTS IN THIS AREA THAT COULD EXPLAIN THE CRACK. I NOTICED THE CRACK WHEN PREPARING TO USE MY SUNROOF.
Additional Notes:
THE FRONT PANEL OF MY SUNROOF HAS A LARGE CRACK ORIGINATING FROM A CONNECTION POINT WITH THE VEHICLE. I HAVE NOT EXPERIENCED ANY IMPACTS IN THIS AREA THAT COULD EXPLAIN THE CRACK. I NOTICED THE CRACK WHEN PREPARING TO USE MY SUNROOF.
Mfg Campaign: 11340420
Recall Date: Jul 20, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO I WENT ON WITH MY DAY. A COUPLE OF WEEKS WENT BY AND THE BATTERY DIED AGAIN. BRAND NEW BATTERY. I TOOK IT BACK TO THE DEALER AND THEY TELL ME THEY COULDNT DO ANYTHING ABOUT IT. TO LET IT DIE AGAIN AND TOW IT BACK TO THE DEALER. SO I DID! A WEEK AFTER MY BRAND NEW BATTERY HAD TESTED 'GOOD', IT HAD TO BE TOWED BACK TO THE DEALERSHIP. TODAY THEY CALLED ME STATING A CELL IN THE BATTERY TESTED BAD SO THEY ARE GOING TO REPLACE IT. HOW COULD THAT BE POSSIBLE? SOMETHING IS WITHDRAWING CHARGE OFF THE BATTERY AND THEY CANT FIGURE IT OUT. THEY ARE GOING TO KEEP THE CAR OVERNIGHT TO SEE IF THEY NOTICE ANY DISCHARGE FROM THE BATTERY. BUT COM'ON. I HAVE GOTTEN MY TRANSMISSION REPLACED AT 5K MILES, MULTIPLE TIRES HAVE BLOWN OUT ON THE HIGHWAY, THE FUEL PUMP RECALL A COUPLE OF MONTHS AGO AND NOW THIS ISSUE. DO NOT BUY A SUBARU PLEASE!!!!
Corrective Action:
AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO I WENT ON WITH MY DAY. A COUPLE OF WEEKS WENT BY AND THE BATTERY DIED AGAIN. BRAND NEW BATTERY. I TOOK IT BACK TO THE DEALER AND THEY TELL ME THEY COULDNT DO ANYTHING ABOUT IT. TO LET IT DIE AGAIN AND TOW IT BACK TO THE DEALER. SO I DID! A WEEK AFTER MY BRAND NEW BATTERY HAD TESTED 'GOOD', IT HAD TO BE TOWED BACK TO THE DEALERSHIP. TODAY THEY CALLED ME STATING A CELL IN THE BATTERY TESTED BAD SO THEY ARE GOING TO REPLACE IT. HOW COULD THAT BE POSSIBLE? SOMETHING IS WITHDRAWING CHARGE OFF THE BATTERY AND THEY CANT FIGURE IT OUT. THEY ARE GOING TO KEEP THE CAR OVERNIGHT TO SEE IF THEY NOTICE ANY DISCHARGE FROM THE BATTERY. BUT COM'ON. I HAVE GOTTEN MY TRANSMISSION REPLACED AT 5K MILES, MULTIPLE TIRES HAVE BLOWN OUT ON THE HIGHWAY, THE FUEL PUMP RECALL A COUPLE OF MONTHS AGO AND NOW THIS ISSUE. DO NOT BUY A SUBARU PLEASE!!!!
Additional Notes:
AS MY VEHICLE WAS PARKED ON MY DRIVEWAYS AFTER MAYBE A DAY OR TWO WITHOUT DRIVING IT, MY BATTERY WAS DEAD. I JUMPED STARTED IT AND IT WORKED, BUT AS THEY WENT BY THE BATTERY KEPT DYING. I DECIDED TO TAKE IT TO THE DEALER. THEY SAID MY BATTERY TESTED BAD AND BECAUSE THE CAR ONLY HAS 18K MILES, IT WAS STILL UNDER WARRANTY. OK, SO I WENT ON WITH MY DAY. A COUPLE OF WEEKS WENT BY AND THE BATTERY DIED AGAIN. BRAND NEW BATTERY. I TOOK IT BACK TO THE DEALER AND THEY TELL ME THEY COULDNT DO ANYTHING ABOUT IT. TO LET IT DIE AGAIN AND TOW IT BACK TO THE DEALER. SO I DID! A WEEK AFTER MY BRAND NEW BATTERY HAD TESTED 'GOOD', IT HAD TO BE TOWED BACK TO THE DEALERSHIP. TODAY THEY CALLED ME STATING A CELL IN THE BATTERY TESTED BAD SO THEY ARE GOING TO REPLACE IT. HOW COULD THAT BE POSSIBLE? SOMETHING IS WITHDRAWING CHARGE OFF THE BATTERY AND THEY CANT FIGURE IT OUT. THEY ARE GOING TO KEEP THE CAR OVERNIGHT TO SEE IF THEY NOTICE ANY DISCHARGE FROM THE BATTERY. BUT COM'ON. I HAVE GOTTEN MY TRANSMISSION REPLACED AT 5K MILES, MULTIPLE TIRES HAVE BLOWN OUT ON THE HIGHWAY, THE FUEL PUMP RECALL A COUPLE OF MONTHS AGO AND NOW THIS ISSUE. DO NOT BUY A SUBARU PLEASE!!!!
Mfg Campaign: 11339060
Recall Date: Jul 13, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Corrective Action:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Additional Notes:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Mfg Campaign: 11338748
Recall Date: Jul 11, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Corrective Action:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Additional Notes:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Mfg Campaign: 11338748
Recall Date: Jul 11, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Corrective Action:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Additional Notes:
I HAVE A 2019 SUBARU ASCENT. ON JULY 2, MY HUSBAND WAS DRIVING ON A RURAL ROAD WHEN OUT OF NOWHERE THE CAR STARTED VIBRATING AND RATTLING AND HIS SPEED WENT FROM 60 MPH DOWN TO 30 MPH IN A MATTER OF SECONDS AND THE CAR STARTED FLASHING INFORMATION ON THE DASH. AND THE CAR SHUT OFF. HE GOT OFF THE ROAD AND CALLED AAA. IT WAS AN HOUR AND A HALF BEFORE THEY GOT THERE. NOTHING AND NOBODY WAS AROUND AND HE HAD TO BEG THE TOW TRUCK DRIVER TO LET HIM AND OUR ELDERLY DOG RIDE TO THE NEAREST SUBARU DEALERSHIP WHICH WAS ABOUT 50 MILES AWAY. I WAS ALREADY AT THE BEACH AT EMERALD ISLE NC AND HAD TO GO PICK HIM UP AT PARKWAY SUBARU IN JACKSONVILLE NC. THIS WAS ON JULY 2,2020. TODAY, JULY 11, WE STILL DON'T HAVE MY CAR BACK. I AM THANKFUL THAT PARKWAY DEALERSHIP LOANED US A CAR TO GET BACK TO RALEIGH WHERE WE LIVE AND BOUT OUR CAR, AT SOUTHERN STATES SUBARU. PARKWAY HAS TOLD US VARIOUS THINGS THAT COULD BE THE PROBLEM. FOR FOR SEVERAL DAYS THEY HAD TO GUESS AS THE SUBARU HEADQUARTERS IT WAS 'DOWN'. AS OF NOW PARKWAY STILL HAS MY CAR AND I HAVE THEIR LOANER SUBARU OUTBACK. THIS WAS A VERY DANGEROUS SITUATION AND COULD HAVE CAUSED A CRASHED AS WELL AS LEFT MY 65 YEAR OLD HUSBAND AND DOG STRANDED ON THE SIDE OF A VERY RURAL ROAD. THIS IS TOTALLY UNACCEPTABLE AND WHAT I THOUGHT WAS A VERY RELIABLE SUBARU ASCENT HAS GREATLY DISAPPOINTED. PLEASE HELP!!
Mfg Campaign: 11338748
Recall Date: Jul 11, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DEFECTIVE GLASS. WINDSHIELD AND MOONROOF GLASS BOTH CRACKED WHILE VEHICLE WAS STATIONARY. CAR WAS IN COVERED PARKING.
Corrective Action:
DEFECTIVE GLASS. WINDSHIELD AND MOONROOF GLASS BOTH CRACKED WHILE VEHICLE WAS STATIONARY. CAR WAS IN COVERED PARKING.
Additional Notes:
DEFECTIVE GLASS. WINDSHIELD AND MOONROOF GLASS BOTH CRACKED WHILE VEHICLE WAS STATIONARY. CAR WAS IN COVERED PARKING.
Mfg Campaign: 11338483
Recall Date: Jul 9, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO DEAD IF THE REAR LATCH DOESN'T PROPERLY LATCH OR THE DOOR IS LEFT OPEN FOR A SPECIFIED AMOUNT OF TIME. THIS IS VERY FRUSTRATING. LAST TIME, I HAD TO CANCEL A DR'S APPOINTMENT WHEN I DISCOVERED IT. TODAY, I WAS JUST GOING TO MY GARAGE FOR ANOTHER PURPOSE SO DIDN'T NEED TO DRIVE ANYWHERE.
Corrective Action:
FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO DEAD IF THE REAR LATCH DOESN'T PROPERLY LATCH OR THE DOOR IS LEFT OPEN FOR A SPECIFIED AMOUNT OF TIME. THIS IS VERY FRUSTRATING. LAST TIME, I HAD TO CANCEL A DR'S APPOINTMENT WHEN I DISCOVERED IT. TODAY, I WAS JUST GOING TO MY GARAGE FOR ANOTHER PURPOSE SO DIDN'T NEED TO DRIVE ANYWHERE.
Additional Notes:
FOUND MY BATTERY DEAD AND MY REAR TRUNK DOOR OPEN. I HAD CLOSED IT AND PARKED MY CAR IN MY GARAGE THE EVENING OF THE 4TH. I WENT TO MY GARAGE TODAY AND DISCOVERED THIS. THIS IS THE SECOND TIME THIS HAS OCCURRED. AFTER SEARCHING THE WEB, I KNOW THAT THERE IS A PROBLEM WITH THE ELECTRICAL SYSTEM THAT WILL CAUSE THE BATTERY TO GO DEAD IF THE REAR LATCH DOESN'T PROPERLY LATCH OR THE DOOR IS LEFT OPEN FOR A SPECIFIED AMOUNT OF TIME. THIS IS VERY FRUSTRATING. LAST TIME, I HAD TO CANCEL A DR'S APPOINTMENT WHEN I DISCOVERED IT. TODAY, I WAS JUST GOING TO MY GARAGE FOR ANOTHER PURPOSE SO DIDN'T NEED TO DRIVE ANYWHERE.
Mfg Campaign: 11337910
Recall Date: Jul 7, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GOT INTO THE CAR AT HOME IN THE GARAGE AND THE CAR WOULD NOT START DUE TO A DEAD BATTERY. IT WAS FORTUNATE THAT THE BATTERY DIED AT HOME. THIS COULD HAVE BEEN EXTREMELY STRESSFUL IF THIS HAD OCCURRED WHILE WE WERE OUT OF TOWN AND NOT CLOSE TO A SUBARU DEALER. AFTER SUBARU REPLACED THE BATTERY, IT DIED AGAIN ON APRIL 4, 2020, ALSO AT HOME WHILE THE CAR WAS IN THE GARAGE. AT THAT TIME, THE DEALER SIMPLY RECHARGED THE BATTERY AND PERFORMED DEEP DIAGNOSTICS WHICH DID NOT INDICATE ANY SYSTEMIC ELECTRICAL ISSUE. I HAVE ATTACHED A LOG OF ISSUES WHICH POINT TO OTHER ELECTRICAL SYSTEM ISSUES THAT SUBARU HAS ACKNOWLEDGED ARE KNOWN ISSUES BUT SUBARU HAS NOT OR WILL NOT FIX THE ROOT ELECTRICAL CAUSES OF THESE ISSUES VIA A RECALL. THIS BATTERY ISSUE HAS BEEN DOCUMENTED ON OTHER SUBARU MODELS IN PRIOR YEARS. PLEASE BE AWARE THAT THE FILE I HAVE ATTACHED IS A LOG OF ALL PROBLEMS I HAVE HAD WITH THE CAR SINCE PURCHASING IT. MOST OF THEM ARE RELATED TO THE ELECTRICAL SYSTEM (OF WHICH THE BATTERY IS PART OF) SO FOCUS ON THOSE TOO IF APPROPRIATE.
Corrective Action:
GOT INTO THE CAR AT HOME IN THE GARAGE AND THE CAR WOULD NOT START DUE TO A DEAD BATTERY. IT WAS FORTUNATE THAT THE BATTERY DIED AT HOME. THIS COULD HAVE BEEN EXTREMELY STRESSFUL IF THIS HAD OCCURRED WHILE WE WERE OUT OF TOWN AND NOT CLOSE TO A SUBARU DEALER. AFTER SUBARU REPLACED THE BATTERY, IT DIED AGAIN ON APRIL 4, 2020, ALSO AT HOME WHILE THE CAR WAS IN THE GARAGE. AT THAT TIME, THE DEALER SIMPLY RECHARGED THE BATTERY AND PERFORMED DEEP DIAGNOSTICS WHICH DID NOT INDICATE ANY SYSTEMIC ELECTRICAL ISSUE. I HAVE ATTACHED A LOG OF ISSUES WHICH POINT TO OTHER ELECTRICAL SYSTEM ISSUES THAT SUBARU HAS ACKNOWLEDGED ARE KNOWN ISSUES BUT SUBARU HAS NOT OR WILL NOT FIX THE ROOT ELECTRICAL CAUSES OF THESE ISSUES VIA A RECALL. THIS BATTERY ISSUE HAS BEEN DOCUMENTED ON OTHER SUBARU MODELS IN PRIOR YEARS. PLEASE BE AWARE THAT THE FILE I HAVE ATTACHED IS A LOG OF ALL PROBLEMS I HAVE HAD WITH THE CAR SINCE PURCHASING IT. MOST OF THEM ARE RELATED TO THE ELECTRICAL SYSTEM (OF WHICH THE BATTERY IS PART OF) SO FOCUS ON THOSE TOO IF APPROPRIATE.
Additional Notes:
GOT INTO THE CAR AT HOME IN THE GARAGE AND THE CAR WOULD NOT START DUE TO A DEAD BATTERY. IT WAS FORTUNATE THAT THE BATTERY DIED AT HOME. THIS COULD HAVE BEEN EXTREMELY STRESSFUL IF THIS HAD OCCURRED WHILE WE WERE OUT OF TOWN AND NOT CLOSE TO A SUBARU DEALER. AFTER SUBARU REPLACED THE BATTERY, IT DIED AGAIN ON APRIL 4, 2020, ALSO AT HOME WHILE THE CAR WAS IN THE GARAGE. AT THAT TIME, THE DEALER SIMPLY RECHARGED THE BATTERY AND PERFORMED DEEP DIAGNOSTICS WHICH DID NOT INDICATE ANY SYSTEMIC ELECTRICAL ISSUE. I HAVE ATTACHED A LOG OF ISSUES WHICH POINT TO OTHER ELECTRICAL SYSTEM ISSUES THAT SUBARU HAS ACKNOWLEDGED ARE KNOWN ISSUES BUT SUBARU HAS NOT OR WILL NOT FIX THE ROOT ELECTRICAL CAUSES OF THESE ISSUES VIA A RECALL. THIS BATTERY ISSUE HAS BEEN DOCUMENTED ON OTHER SUBARU MODELS IN PRIOR YEARS. PLEASE BE AWARE THAT THE FILE I HAVE ATTACHED IS A LOG OF ALL PROBLEMS I HAVE HAD WITH THE CAR SINCE PURCHASING IT. MOST OF THEM ARE RELATED TO THE ELECTRICAL SYSTEM (OF WHICH THE BATTERY IS PART OF) SO FOCUS ON THOSE TOO IF APPROPRIATE.
Mfg Campaign: 11331586
Recall Date: Jun 29, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
Corrective Action:
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
Additional Notes:
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
Mfg Campaign: 11331614
Recall Date: Jun 29, 2020
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
Corrective Action:
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
Additional Notes:
WHEN TRYING TO ACCELERATE AROUND A TRUCK ON A HIGHWAY, THE CAR REFUSED, FELT LIKE IT WAS GOING TO STALL AND EVERY LIGHT ON THE DASHBOARD LIT UP. MY SPEED WAS PROBABLY AROUND 60MPH, WHEN I TRIED TO QUICKLY GET AROUND THIS TRUCK. IT WAS FULL OF FURNITURE THAT I FELT WAS LOADED IN AN UNSAFE MANNER. THIS IS THE SECOND TIME THE CAR HAS DONE THIS AND THE CVT CHAIN SLIP WAS SUPPOSEDLY FIXED IN A RECALL N DECEMBER. THIS TIME SUBARU SAID IT WAS A LEAKY GASKET IN THE INTER COOLER??
Mfg Campaign: 11331614
Recall Date: Jun 29, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IF NOT STARTED FOR SEVERAL DAYS IT SEEMS SLUGGISH TO START. A 10 DAY PERIOD THIS MONTH OF NOT STARTING RESULTED IN INABILITY TO START. I CALLED SUBARU STARLINK AND WAS SENT A TOW TRUCK DRIVER TO GIVE ME A "JUMP"., WHICH WORKED. I WAS TOLD BY TOW TRUCK DRIVER THAT THE ALTERNATOR SEEMED TO BE FUNCTION---BY THE DIAGNOSTICS ON HIS BATTERY JUMP STARTER. THEN HE REPORTED HE HAS HAD TO JUMP NUMEROUS NEWER SUBARU VEHICLES. LATER THAT DAY, WITH THE VEHICLE PARKED IN MY GARAGE, I BRIEFLY-- SEVERAL MINUTES, A HIGH PITCHED WHINE/ELECTRIC LIKE, COMING FROM THE PASSENGER REAR CORNER NEAR WHEEL WHEEL WHER THE FUEL INTAKE IS LOCATED. THAT SOUND STOPPED SHORTLY LATER. I HAVE STARTED MY SUBARU DAILY OR EVERY DAY TO ENSURE IT WILL START. I SUSPECT SOME ELECTRICAL ITEM MAY BE DRAINING THE BATTERY--- WHICH ALREADY SEEMS UNDERSIZED FOR ALL THE NEWER ELECTRICAL ITEMS IN NEWER VEHICLES. COULD THA FUEL SYSTEM BE AT FAULT? I HAD HEARD ABOUT A FUEL PUMP RECALL/ISSUE. I AM NOT TRUSTING THIS VEHICLE TO START---AS EXPECTED. THIS IS A SAFETY ISSUE.
Corrective Action:
IF NOT STARTED FOR SEVERAL DAYS IT SEEMS SLUGGISH TO START. A 10 DAY PERIOD THIS MONTH OF NOT STARTING RESULTED IN INABILITY TO START. I CALLED SUBARU STARLINK AND WAS SENT A TOW TRUCK DRIVER TO GIVE ME A "JUMP"., WHICH WORKED. I WAS TOLD BY TOW TRUCK DRIVER THAT THE ALTERNATOR SEEMED TO BE FUNCTION---BY THE DIAGNOSTICS ON HIS BATTERY JUMP STARTER. THEN HE REPORTED HE HAS HAD TO JUMP NUMEROUS NEWER SUBARU VEHICLES. LATER THAT DAY, WITH THE VEHICLE PARKED IN MY GARAGE, I BRIEFLY-- SEVERAL MINUTES, A HIGH PITCHED WHINE/ELECTRIC LIKE, COMING FROM THE PASSENGER REAR CORNER NEAR WHEEL WHEEL WHER THE FUEL INTAKE IS LOCATED. THAT SOUND STOPPED SHORTLY LATER. I HAVE STARTED MY SUBARU DAILY OR EVERY DAY TO ENSURE IT WILL START. I SUSPECT SOME ELECTRICAL ITEM MAY BE DRAINING THE BATTERY--- WHICH ALREADY SEEMS UNDERSIZED FOR ALL THE NEWER ELECTRICAL ITEMS IN NEWER VEHICLES. COULD THA FUEL SYSTEM BE AT FAULT? I HAD HEARD ABOUT A FUEL PUMP RECALL/ISSUE. I AM NOT TRUSTING THIS VEHICLE TO START---AS EXPECTED. THIS IS A SAFETY ISSUE.
Additional Notes:
IF NOT STARTED FOR SEVERAL DAYS IT SEEMS SLUGGISH TO START. A 10 DAY PERIOD THIS MONTH OF NOT STARTING RESULTED IN INABILITY TO START. I CALLED SUBARU STARLINK AND WAS SENT A TOW TRUCK DRIVER TO GIVE ME A "JUMP"., WHICH WORKED. I WAS TOLD BY TOW TRUCK DRIVER THAT THE ALTERNATOR SEEMED TO BE FUNCTION---BY THE DIAGNOSTICS ON HIS BATTERY JUMP STARTER. THEN HE REPORTED HE HAS HAD TO JUMP NUMEROUS NEWER SUBARU VEHICLES. LATER THAT DAY, WITH THE VEHICLE PARKED IN MY GARAGE, I BRIEFLY-- SEVERAL MINUTES, A HIGH PITCHED WHINE/ELECTRIC LIKE, COMING FROM THE PASSENGER REAR CORNER NEAR WHEEL WHEEL WHER THE FUEL INTAKE IS LOCATED. THAT SOUND STOPPED SHORTLY LATER. I HAVE STARTED MY SUBARU DAILY OR EVERY DAY TO ENSURE IT WILL START. I SUSPECT SOME ELECTRICAL ITEM MAY BE DRAINING THE BATTERY--- WHICH ALREADY SEEMS UNDERSIZED FOR ALL THE NEWER ELECTRICAL ITEMS IN NEWER VEHICLES. COULD THA FUEL SYSTEM BE AT FAULT? I HAD HEARD ABOUT A FUEL PUMP RECALL/ISSUE. I AM NOT TRUSTING THIS VEHICLE TO START---AS EXPECTED. THIS IS A SAFETY ISSUE.
Mfg Campaign: 11331330
Recall Date: Jun 28, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEEPING THE REAR GATE OPEN, OR EVEN JUST OPENING AND CLOSING THE REAR GATE WHILE THE CAR IS PARKED, DRAINS THE BATTERY RAPIDLY. THIS CAN LEAVE DRIVERS STRANDED IN UNSAFE LOCATIONS. BASED ON DISCUSSIONS WITH OTHER ASCENT OWNERS, THIS PROBLEM IS WIDESPREAD. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER WE BOUGHT THE ASCENT AND HAPPENS REGULARLY AND FREQUENTLY. SUBARU OF AMERICA APPEARS TO BE IN DENIAL THAT THIS IS A PROBLEM AND THERE ARE LAWYERS GATHERING INFORMATION ON A CLASS ACTION LAWSUIT.. *TR
Corrective Action:
KEEPING THE REAR GATE OPEN, OR EVEN JUST OPENING AND CLOSING THE REAR GATE WHILE THE CAR IS PARKED, DRAINS THE BATTERY RAPIDLY. THIS CAN LEAVE DRIVERS STRANDED IN UNSAFE LOCATIONS. BASED ON DISCUSSIONS WITH OTHER ASCENT OWNERS, THIS PROBLEM IS WIDESPREAD. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER WE BOUGHT THE ASCENT AND HAPPENS REGULARLY AND FREQUENTLY. SUBARU OF AMERICA APPEARS TO BE IN DENIAL THAT THIS IS A PROBLEM AND THERE ARE LAWYERS GATHERING INFORMATION ON A CLASS ACTION LAWSUIT.. *TR
Additional Notes:
KEEPING THE REAR GATE OPEN, OR EVEN JUST OPENING AND CLOSING THE REAR GATE WHILE THE CAR IS PARKED, DRAINS THE BATTERY RAPIDLY. THIS CAN LEAVE DRIVERS STRANDED IN UNSAFE LOCATIONS. BASED ON DISCUSSIONS WITH OTHER ASCENT OWNERS, THIS PROBLEM IS WIDESPREAD. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER WE BOUGHT THE ASCENT AND HAPPENS REGULARLY AND FREQUENTLY. SUBARU OF AMERICA APPEARS TO BE IN DENIAL THAT THIS IS A PROBLEM AND THERE ARE LAWYERS GATHERING INFORMATION ON A CLASS ACTION LAWSUIT.. *TR
Mfg Campaign: 11331205
Recall Date: Jun 27, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A CRACK FORMED IN THE WINDSHIELD WHILE DRIVING STARTING ON THE LEFT SIDE OF THE VEHICLE, WHERE THE WINDSHIELD MEETS THE CAR FRAME. WE WERE DRIVING ON THE FREEWAY GOING STRAIGHT, AT APPROX 75MPH AND THERE WERE NO OTHER CARS AROUND WHEN IT CRACK STARTED TO FORM. THERE WAS NO ROCK/ ITEM THAT HAD HIT THE CAR. IN LESS THAT 24 HOURS, THE CRACK GREW TO BE 3/4 ACROSS THE ENTIRE WINDSHIELD. THERE WAS NO AREA THAT LOOKED LIKE A "POINT OF IMPACT" AND THERE WAS NO "STAR". WHEN SPEAKING TO THE DEALERSHIP, THEY SAID THAT MANY WINDSHIELDS THESE DAYS HAVE BEEN CRACKING EASIER THAN NORMAL, THAT THEY HAVEN'T BEEN MADE WELL THE LAST FEW YEARS. NO ONE AT SUBARU INFORMED ME OUT THIS WHEN I WAS BUYING THE CAR, AND THE MODEL AND YEAR HAVE BEEN ADDED TO A LIST OF KNOWN VEHICLES WITH WINDSHIELD ISSUES. *TR
Corrective Action:
A CRACK FORMED IN THE WINDSHIELD WHILE DRIVING STARTING ON THE LEFT SIDE OF THE VEHICLE, WHERE THE WINDSHIELD MEETS THE CAR FRAME. WE WERE DRIVING ON THE FREEWAY GOING STRAIGHT, AT APPROX 75MPH AND THERE WERE NO OTHER CARS AROUND WHEN IT CRACK STARTED TO FORM. THERE WAS NO ROCK/ ITEM THAT HAD HIT THE CAR. IN LESS THAT 24 HOURS, THE CRACK GREW TO BE 3/4 ACROSS THE ENTIRE WINDSHIELD. THERE WAS NO AREA THAT LOOKED LIKE A "POINT OF IMPACT" AND THERE WAS NO "STAR". WHEN SPEAKING TO THE DEALERSHIP, THEY SAID THAT MANY WINDSHIELDS THESE DAYS HAVE BEEN CRACKING EASIER THAN NORMAL, THAT THEY HAVEN'T BEEN MADE WELL THE LAST FEW YEARS. NO ONE AT SUBARU INFORMED ME OUT THIS WHEN I WAS BUYING THE CAR, AND THE MODEL AND YEAR HAVE BEEN ADDED TO A LIST OF KNOWN VEHICLES WITH WINDSHIELD ISSUES. *TR
Additional Notes:
A CRACK FORMED IN THE WINDSHIELD WHILE DRIVING STARTING ON THE LEFT SIDE OF THE VEHICLE, WHERE THE WINDSHIELD MEETS THE CAR FRAME. WE WERE DRIVING ON THE FREEWAY GOING STRAIGHT, AT APPROX 75MPH AND THERE WERE NO OTHER CARS AROUND WHEN IT CRACK STARTED TO FORM. THERE WAS NO ROCK/ ITEM THAT HAD HIT THE CAR. IN LESS THAT 24 HOURS, THE CRACK GREW TO BE 3/4 ACROSS THE ENTIRE WINDSHIELD. THERE WAS NO AREA THAT LOOKED LIKE A "POINT OF IMPACT" AND THERE WAS NO "STAR". WHEN SPEAKING TO THE DEALERSHIP, THEY SAID THAT MANY WINDSHIELDS THESE DAYS HAVE BEEN CRACKING EASIER THAN NORMAL, THAT THEY HAVEN'T BEEN MADE WELL THE LAST FEW YEARS. NO ONE AT SUBARU INFORMED ME OUT THIS WHEN I WAS BUYING THE CAR, AND THE MODEL AND YEAR HAVE BEEN ADDED TO A LIST OF KNOWN VEHICLES WITH WINDSHIELD ISSUES. *TR
Mfg Campaign: 11330928
Recall Date: Jun 25, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
LIFT GATE NOT WORKING. GETTING STUCK CLOSE AND DRAINING THE BATTERY. AT ONLY 17000 MILES WE HAVE HAD TO REPLACE THE BATTERY TWICE. WHEN TRYING TO START THE CAR WILL MAKE A VIBRATION SOUND AND ALL LIGHTS WILL COME ON BUT THE LIFT GATE IS SUSPENDED CLOSE AND THE VEHICLE WON'T START. THIS HAS HAPPENED OVERNIGHT. AND WHEN THE BATTERY IS JUMPED AND THE VEHICLE WILL START, THE LIFT GATE WILL STILL NOT OPEN. *TR
Corrective Action:
LIFT GATE NOT WORKING. GETTING STUCK CLOSE AND DRAINING THE BATTERY. AT ONLY 17000 MILES WE HAVE HAD TO REPLACE THE BATTERY TWICE. WHEN TRYING TO START THE CAR WILL MAKE A VIBRATION SOUND AND ALL LIGHTS WILL COME ON BUT THE LIFT GATE IS SUSPENDED CLOSE AND THE VEHICLE WON'T START. THIS HAS HAPPENED OVERNIGHT. AND WHEN THE BATTERY IS JUMPED AND THE VEHICLE WILL START, THE LIFT GATE WILL STILL NOT OPEN. *TR
Additional Notes:
LIFT GATE NOT WORKING. GETTING STUCK CLOSE AND DRAINING THE BATTERY. AT ONLY 17000 MILES WE HAVE HAD TO REPLACE THE BATTERY TWICE. WHEN TRYING TO START THE CAR WILL MAKE A VIBRATION SOUND AND ALL LIGHTS WILL COME ON BUT THE LIFT GATE IS SUSPENDED CLOSE AND THE VEHICLE WON'T START. THIS HAS HAPPENED OVERNIGHT. AND WHEN THE BATTERY IS JUMPED AND THE VEHICLE WILL START, THE LIFT GATE WILL STILL NOT OPEN. *TR
Mfg Campaign: 11330929
Recall Date: Jun 25, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER 4 MONTHS OF OWNERSHIP, IN APRIL 19 THE BATTERY DIED WHILE AT A CAMPING TRIP. FELLOW CAMPERS TRIED TO BOOST THE BATTERY TO NO AVAIL. I HAD LIMITED CELL SUPPORT. ROAD SIDE ASSISTANCE CAME AND TOWED THE ASCENT TO THE DEALERSHIP. THEY FOUND HIGH CURRENT DRAWN FROM THE AWD SYSTEM BUT SAID THAT BESIDE A COMPLETELY DEAD BATTERY EVERYTHING WAS NORMAL. THEY PROVIDE THE SAME BATTERY TYPE. IN MARCH 2020 THE CAR WOULDN'T START. CONTACTED SUBARU ROADSIDE ASSISTANCE, JUMPED THE CAR. IN JUNE 2020 WHITE GETTING READY FOR A CAMPING TRIP, AFTER PACKING THE CAR, WHICH INVOLVE LEAVING THE REAR HATCH OPEN AND DOOR CONSTANTLY OPENS AND CLOSED THE CAR WOULDN'T START. USING A PORTABLE BACKUP BATTERY I WAS ABLE TO JUMP THE CAR AND GO ON MY TRIP. WHILE CAMPING I KEPT THE ENGINE RUNNING WHILE I WAS UNLOADING THE CAR. DID HE SAME WHEN I LOADED THE CAR BACK. *TR
Corrective Action:
AFTER 4 MONTHS OF OWNERSHIP, IN APRIL 19 THE BATTERY DIED WHILE AT A CAMPING TRIP. FELLOW CAMPERS TRIED TO BOOST THE BATTERY TO NO AVAIL. I HAD LIMITED CELL SUPPORT. ROAD SIDE ASSISTANCE CAME AND TOWED THE ASCENT TO THE DEALERSHIP. THEY FOUND HIGH CURRENT DRAWN FROM THE AWD SYSTEM BUT SAID THAT BESIDE A COMPLETELY DEAD BATTERY EVERYTHING WAS NORMAL. THEY PROVIDE THE SAME BATTERY TYPE. IN MARCH 2020 THE CAR WOULDN'T START. CONTACTED SUBARU ROADSIDE ASSISTANCE, JUMPED THE CAR. IN JUNE 2020 WHITE GETTING READY FOR A CAMPING TRIP, AFTER PACKING THE CAR, WHICH INVOLVE LEAVING THE REAR HATCH OPEN AND DOOR CONSTANTLY OPENS AND CLOSED THE CAR WOULDN'T START. USING A PORTABLE BACKUP BATTERY I WAS ABLE TO JUMP THE CAR AND GO ON MY TRIP. WHILE CAMPING I KEPT THE ENGINE RUNNING WHILE I WAS UNLOADING THE CAR. DID HE SAME WHEN I LOADED THE CAR BACK. *TR
Additional Notes:
AFTER 4 MONTHS OF OWNERSHIP, IN APRIL 19 THE BATTERY DIED WHILE AT A CAMPING TRIP. FELLOW CAMPERS TRIED TO BOOST THE BATTERY TO NO AVAIL. I HAD LIMITED CELL SUPPORT. ROAD SIDE ASSISTANCE CAME AND TOWED THE ASCENT TO THE DEALERSHIP. THEY FOUND HIGH CURRENT DRAWN FROM THE AWD SYSTEM BUT SAID THAT BESIDE A COMPLETELY DEAD BATTERY EVERYTHING WAS NORMAL. THEY PROVIDE THE SAME BATTERY TYPE. IN MARCH 2020 THE CAR WOULDN'T START. CONTACTED SUBARU ROADSIDE ASSISTANCE, JUMPED THE CAR. IN JUNE 2020 WHITE GETTING READY FOR A CAMPING TRIP, AFTER PACKING THE CAR, WHICH INVOLVE LEAVING THE REAR HATCH OPEN AND DOOR CONSTANTLY OPENS AND CLOSED THE CAR WOULDN'T START. USING A PORTABLE BACKUP BATTERY I WAS ABLE TO JUMP THE CAR AND GO ON MY TRIP. WHILE CAMPING I KEPT THE ENGINE RUNNING WHILE I WAS UNLOADING THE CAR. DID HE SAME WHEN I LOADED THE CAR BACK. *TR
Mfg Campaign: 11330256
Recall Date: Jun 23, 2020
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Valencia, CA • 36 yrs
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