Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2022 Ascent vehicles. The ground bolt that secures the ground terminal of the Positive Temperature Coefficient (PTC) heater may have been improperly fastened, which could result in melting of the ground terminal and surrounding components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRL-22
Recall Date: Dec 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020 Ascent vehicles. Due to an incorrect tapered hole in the housing, the front tie rod ends may not fit properly. The improper fit can result in the tie rods and housings being deformed during assembly and service replacement if excessive torque is applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRL-21
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Consumer Complaints
369 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Since purchasing our 2020 Subaru Ascent, the transmission slips, resulting in a lengthy wait time until it revs to the next gear, and then there is a palpable "jolt" as the transmission appears to move into the next gear. In addition, when I press the gas pedal to accelerate, there is a definite hesitation before the car actually accelerates. Previously, we had brought the car in to the Subaru dealership for service regarding this issue, but Subaru indicated that there has not been a problem and they did not open the transmission to look at it. We are also concerned about transmission-related problems given the recent recall of the 2020 Subaru Ascent. We know this has a CVT transmission but in this case we know that this problem is not normal. (We have family members and friends with CVT transmissions.) We are bringing the 2020 Subaru Ascent in again this week, pointedly indicating these concerns with the transmission. Please advise.
Corrective Action:
Since purchasing our 2020 Subaru Ascent, the transmission slips, resulting in a lengthy wait time until it revs to the next gear, and then there is a palpable "jolt" as the transmission appears to move into the next gear. In addition, when I press the gas pedal to accelerate, there is a definite hesitation before the car actually accelerates. Previously, we had brought the car in to the Subaru dealership for service regarding this issue, but Subaru indicated that there has not been a problem and they did not open the transmission to look at it. We are also concerned about transmission-related problems given the recent recall of the 2020 Subaru Ascent. We know this has a CVT transmission but in this case we know that this problem is not normal. (We have family members and friends with CVT transmissions.) We are bringing the 2020 Subaru Ascent in again this week, pointedly indicating these concerns with the transmission. Please advise.
Additional Notes:
Since purchasing our 2020 Subaru Ascent, the transmission slips, resulting in a lengthy wait time until it revs to the next gear, and then there is a palpable "jolt" as the transmission appears to move into the next gear. In addition, when I press the gas pedal to accelerate, there is a definite hesitation before the car actually accelerates. Previously, we had brought the car in to the Subaru dealership for service regarding this issue, but Subaru indicated that there has not been a problem and they did not open the transmission to look at it. We are also concerned about transmission-related problems given the recent recall of the 2020 Subaru Ascent. We know this has a CVT transmission but in this case we know that this problem is not normal. (We have family members and friends with CVT transmissions.) We are bringing the 2020 Subaru Ascent in again this week, pointedly indicating these concerns with the transmission. Please advise.
Mfg Campaign: 11483888
Recall Date: Sep 11, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Ascent. The contact stated that while her fiancé was driving 65 MPH, the contact was seated in the passenger’s side seat and noticed a crack on the driver’s side windshield, starting from the rearview mirror. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Corrective Action:
The contact owns a 2020 Subaru Ascent. The contact stated that while her fiancé was driving 65 MPH, the contact was seated in the passenger’s side seat and noticed a crack on the driver’s side windshield, starting from the rearview mirror. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Additional Notes:
The contact owns a 2020 Subaru Ascent. The contact stated that while her fiancé was driving 65 MPH, the contact was seated in the passenger’s side seat and noticed a crack on the driver’s side windshield, starting from the rearview mirror. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.
Mfg Campaign: 11482975
Recall Date: Sep 6, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Since last NOV 2021, I have had this Ascent into the shop several times due to a 'chirping' or 'speaking' sound that comes from the underside of the middle o/t vehicle. I have come to find out through the service department that the primary differential has a batch of defective parts, and the entire differential needs to be rebuilt (21 parts total are being replaced). It has taken about 3 months to get parts in. The squeak was an annoyance. HOWEVER the situation got SIGNIFICANTLY worse when the wheels would not synchronize when turning - which should be unheard of because there are supposed to be sophisticated traction controls and such in place to prevent that very condition.
Corrective Action:
Since last NOV 2021, I have had this Ascent into the shop several times due to a 'chirping' or 'speaking' sound that comes from the underside of the middle o/t vehicle. I have come to find out through the service department that the primary differential has a batch of defective parts, and the entire differential needs to be rebuilt (21 parts total are being replaced). It has taken about 3 months to get parts in. The squeak was an annoyance. HOWEVER the situation got SIGNIFICANTLY worse when the wheels would not synchronize when turning - which should be unheard of because there are supposed to be sophisticated traction controls and such in place to prevent that very condition.
Additional Notes:
Since last NOV 2021, I have had this Ascent into the shop several times due to a 'chirping' or 'speaking' sound that comes from the underside of the middle o/t vehicle. I have come to find out through the service department that the primary differential has a batch of defective parts, and the entire differential needs to be rebuilt (21 parts total are being replaced). It has taken about 3 months to get parts in. The squeak was an annoyance. HOWEVER the situation got SIGNIFICANTLY worse when the wheels would not synchronize when turning - which should be unheard of because there are supposed to be sophisticated traction controls and such in place to prevent that very condition.
Mfg Campaign: 11483019
Recall Date: Sep 6, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We had two wire harness that was burnt twice in a year apart for our 2020 Subaru Ascent Touring. Here are the two parts # and description: Slow Blow Fuse 170A under part #82211XC00A & Wiring Harness R LH USA under Part #81502XC11B were burn. We use Subaru to tow from time to time for our 2021 Airstream Bambi 16RB (dry weight of 2,900 lbs. and GVWR of 3,500 lbs.). On 06/21/21, we noticed the car has no battery and we called roadside assistance to jump the car, but the car battery died again. On 06/22/21, we called roadside assistance to jump the car, this time, we drove to Subaru directly to have the dealer look at the issue. Dealer inspected and replaced a battery for us under warranty. On 06/26/21, the battery was completely dead again. So we have our car jumped and go to the dealer. We have 9,214 miles at this point. After 2 weeks of diagnose, dealer told us the main left wiring harness was burnt due to excessive power draw from the trailer, possibly by the electric tongue jack on the trailer, we were the 2nd exact case happened in the whole nation by that time, they will fix it as a one time courtesy and recommend us to remove the electric tongue jack. Vehicle picked up on 07/27/21, we switched electric tongue jack to manual jack. On 08/05/22, when we drove less than 5 miles out of our house, we noticed our dashboard started to flash all kind of warning message-Transmission, Tire Pressure, Vehicle Dynamic Control and Airbag system, eyesight was disabled. We decided to exit the freeway. Burning smell noticed and the car can't be started. We towed the vehicle to dealer for inspection. Dealer took a week to discover the problem was caused by the same burnt harness. After back and forth for 3+ weeks, dealer refused to cover under warranty despite we did not use the electric tongue jack(the cause dealer identified last year for the burn) the whole year. We are waiting for Subaru of America for update as of 08/31/22 under case #220824-232370 filed on 08/24/22.
Corrective Action:
We had two wire harness that was burnt twice in a year apart for our 2020 Subaru Ascent Touring. Here are the two parts # and description: Slow Blow Fuse 170A under part #82211XC00A & Wiring Harness R LH USA under Part #81502XC11B were burn. We use Subaru to tow from time to time for our 2021 Airstream Bambi 16RB (dry weight of 2,900 lbs. and GVWR of 3,500 lbs.). On 06/21/21, we noticed the car has no battery and we called roadside assistance to jump the car, but the car battery died again. On 06/22/21, we called roadside assistance to jump the car, this time, we drove to Subaru directly to have the dealer look at the issue. Dealer inspected and replaced a battery for us under warranty. On 06/26/21, the battery was completely dead again. So we have our car jumped and go to the dealer. We have 9,214 miles at this point. After 2 weeks of diagnose, dealer told us the main left wiring harness was burnt due to excessive power draw from the trailer, possibly by the electric tongue jack on the trailer, we were the 2nd exact case happened in the whole nation by that time, they will fix it as a one time courtesy and recommend us to remove the electric tongue jack. Vehicle picked up on 07/27/21, we switched electric tongue jack to manual jack. On 08/05/22, when we drove less than 5 miles out of our house, we noticed our dashboard started to flash all kind of warning message-Transmission, Tire Pressure, Vehicle Dynamic Control and Airbag system, eyesight was disabled. We decided to exit the freeway. Burning smell noticed and the car can't be started. We towed the vehicle to dealer for inspection. Dealer took a week to discover the problem was caused by the same burnt harness. After back and forth for 3+ weeks, dealer refused to cover under warranty despite we did not use the electric tongue jack(the cause dealer identified last year for the burn) the whole year. We are waiting for Subaru of America for update as of 08/31/22 under case #220824-232370 filed on 08/24/22.
Additional Notes:
We had two wire harness that was burnt twice in a year apart for our 2020 Subaru Ascent Touring. Here are the two parts # and description: Slow Blow Fuse 170A under part #82211XC00A & Wiring Harness R LH USA under Part #81502XC11B were burn. We use Subaru to tow from time to time for our 2021 Airstream Bambi 16RB (dry weight of 2,900 lbs. and GVWR of 3,500 lbs.). On 06/21/21, we noticed the car has no battery and we called roadside assistance to jump the car, but the car battery died again. On 06/22/21, we called roadside assistance to jump the car, this time, we drove to Subaru directly to have the dealer look at the issue. Dealer inspected and replaced a battery for us under warranty. On 06/26/21, the battery was completely dead again. So we have our car jumped and go to the dealer. We have 9,214 miles at this point. After 2 weeks of diagnose, dealer told us the main left wiring harness was burnt due to excessive power draw from the trailer, possibly by the electric tongue jack on the trailer, we were the 2nd exact case happened in the whole nation by that time, they will fix it as a one time courtesy and recommend us to remove the electric tongue jack. Vehicle picked up on 07/27/21, we switched electric tongue jack to manual jack. On 08/05/22, when we drove less than 5 miles out of our house, we noticed our dashboard started to flash all kind of warning message-Transmission, Tire Pressure, Vehicle Dynamic Control and Airbag system, eyesight was disabled. We decided to exit the freeway. Burning smell noticed and the car can't be started. We towed the vehicle to dealer for inspection. Dealer took a week to discover the problem was caused by the same burnt harness. After back and forth for 3+ weeks, dealer refused to cover under warranty despite we did not use the electric tongue jack(the cause dealer identified last year for the burn) the whole year. We are waiting for Subaru of America for update as of 08/31/22 under case #220824-232370 filed on 08/24/22.
Mfg Campaign: 11482428
Recall Date: Sep 1, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11481999
Recall Date: Aug 30, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The manufacturer has known about this at least since December 2021. Their solution is to reprogram the transmission control unit. Waiting nine months or more for a reprogram seems excessive to me.
Corrective Action:
The manufacturer has known about this at least since December 2021. Their solution is to reprogram the transmission control unit. Waiting nine months or more for a reprogram seems excessive to me.
Additional Notes:
The manufacturer has known about this at least since December 2021. Their solution is to reprogram the transmission control unit. Waiting nine months or more for a reprogram seems excessive to me.
Mfg Campaign: 11480940
Recall Date: Aug 24, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Excessive battery drain for no reason. The vehicle has a random battery drain for no apparent reason. This vehicle has less than 26K miles on it and has needed a charge or jump-start more than 10+ times. We have been able to replicate the problem numerous times, once charged, the battery and alternator pass tests.
Corrective Action:
Excessive battery drain for no reason. The vehicle has a random battery drain for no apparent reason. This vehicle has less than 26K miles on it and has needed a charge or jump-start more than 10+ times. We have been able to replicate the problem numerous times, once charged, the battery and alternator pass tests.
Additional Notes:
Excessive battery drain for no reason. The vehicle has a random battery drain for no apparent reason. This vehicle has less than 26K miles on it and has needed a charge or jump-start more than 10+ times. We have been able to replicate the problem numerous times, once charged, the battery and alternator pass tests.
Mfg Campaign: 11480842
Recall Date: Aug 23, 2022
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact's wife owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped in traffic when a semi-trailer collided with another vehicle, causing that vehicle to crash into the front end of her vehicle. It resulted in a four-vehicle collision. On impact, the contact's wife hit her head on the steering wheel. The air bags were not deployed upon impact. The contact's wife received medical attention for her head injury. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Corrective Action:
The contact's wife owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped in traffic when a semi-trailer collided with another vehicle, causing that vehicle to crash into the front end of her vehicle. It resulted in a four-vehicle collision. On impact, the contact's wife hit her head on the steering wheel. The air bags were not deployed upon impact. The contact's wife received medical attention for her head injury. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Additional Notes:
The contact's wife owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was stopped in traffic when a semi-trailer collided with another vehicle, causing that vehicle to crash into the front end of her vehicle. It resulted in a four-vehicle collision. On impact, the contact's wife hit her head on the steering wheel. The air bags were not deployed upon impact. The contact's wife received medical attention for her head injury. A police report was filed. The vehicle was towed to the contact's residence and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Mfg Campaign: 11480135
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking. Fumes come out of the vents up front. The concerning part is we have a toddler, which I suspect the NHTSA would have an issue breathing in hydrocarbons, let alone any passenger. It doesn’t happen all the time, but when it does it lasts a solid five minutes or so. Mentioned to Subaru at time of CVT recall, not even mentioned they checked it out on my paperwork. I even waited to say anything until our car was broken in and all possible lube/other off-gassing components to stabilize.
Corrective Action:
Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking. Fumes come out of the vents up front. The concerning part is we have a toddler, which I suspect the NHTSA would have an issue breathing in hydrocarbons, let alone any passenger. It doesn’t happen all the time, but when it does it lasts a solid five minutes or so. Mentioned to Subaru at time of CVT recall, not even mentioned they checked it out on my paperwork. I even waited to say anything until our car was broken in and all possible lube/other off-gassing components to stabilize.
Additional Notes:
Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking. Fumes come out of the vents up front. The concerning part is we have a toddler, which I suspect the NHTSA would have an issue breathing in hydrocarbons, let alone any passenger. It doesn’t happen all the time, but when it does it lasts a solid five minutes or so. Mentioned to Subaru at time of CVT recall, not even mentioned they checked it out on my paperwork. I even waited to say anything until our car was broken in and all possible lube/other off-gassing components to stabilize.
Mfg Campaign: 11480174
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking. Fumes come out of the vents up front. The concerning part is we have a toddler, which I suspect the NHTSA would have an issue breathing in hydrocarbons, let alone any passenger. It doesn’t happen all the time, but when it does it lasts a solid five minutes or so. Mentioned to Subaru at time of CVT recall, not even mentioned they checked it out on my paperwork. I even waited to say anything until our car was broken in and all possible lube/other off-gassing components to stabilize.
Corrective Action:
Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking. Fumes come out of the vents up front. The concerning part is we have a toddler, which I suspect the NHTSA would have an issue breathing in hydrocarbons, let alone any passenger. It doesn’t happen all the time, but when it does it lasts a solid five minutes or so. Mentioned to Subaru at time of CVT recall, not even mentioned they checked it out on my paperwork. I even waited to say anything until our car was broken in and all possible lube/other off-gassing components to stabilize.
Additional Notes:
Pretty much from day 1, Ascent smells of gasoline in the cabin after parking the car either inside or outside, shade or shine, hot or cold, day or night, flat or not surface.. after having parked it. It doesn’t matter if it’s a quick trip or a long one, it can still happen after parking. Fumes come out of the vents up front. The concerning part is we have a toddler, which I suspect the NHTSA would have an issue breathing in hydrocarbons, let alone any passenger. It doesn’t happen all the time, but when it does it lasts a solid five minutes or so. Mentioned to Subaru at time of CVT recall, not even mentioned they checked it out on my paperwork. I even waited to say anything until our car was broken in and all possible lube/other off-gassing components to stabilize.
Mfg Campaign: 11480174
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11480271
Recall Date: Aug 19, 2022
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
245/50/R20 i WAS DRIVING ON iNTERSTATE 35 GOING SOUTH BY ESKO, MN. WHEN THE PASSENGER REAR TIRE EXPLODED. THE WHOLE SIDEWALL CAME LOOSE AND THE TREAD WAS COMPLETELY LOOSE AND FLAPING AGAINS THE UNDERCARRIAGE.
Corrective Action:
245/50/R20 i WAS DRIVING ON iNTERSTATE 35 GOING SOUTH BY ESKO, MN. WHEN THE PASSENGER REAR TIRE EXPLODED. THE WHOLE SIDEWALL CAME LOOSE AND THE TREAD WAS COMPLETELY LOOSE AND FLAPING AGAINS THE UNDERCARRIAGE.
Additional Notes:
245/50/R20 i WAS DRIVING ON iNTERSTATE 35 GOING SOUTH BY ESKO, MN. WHEN THE PASSENGER REAR TIRE EXPLODED. THE WHOLE SIDEWALL CAME LOOSE AND THE TREAD WAS COMPLETELY LOOSE AND FLAPING AGAINS THE UNDERCARRIAGE.
Mfg Campaign: 11476777
Recall Date: Jul 31, 2022
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
Left front wheel bearing found on inspection at local service station to be failing. Defect has been repaired by Subaru dealer under warranty on 7/26/22.
Corrective Action:
Left front wheel bearing found on inspection at local service station to be failing. Defect has been repaired by Subaru dealer under warranty on 7/26/22.
Additional Notes:
Left front wheel bearing found on inspection at local service station to be failing. Defect has been repaired by Subaru dealer under warranty on 7/26/22.
Mfg Campaign: 11476074
Recall Date: Jul 27, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
2020 SUBARU ASCENT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME DETERMINING A FIX FOR THE TRANSMISSION DRIVE SLIP TRAIN. THE VEHICLE HAS EXPERIENCED THE FAILURE. THE CONSUMER STATED THAT A NEIGHBOR SAID THE MECHANIC INFORMED HIM, "THE TRANSMISSION FOR SUBARU ACCENT WAS DEFECTIVELY DESIGNED FOR THIS CAR AND UNDER SIZED CAUSING IT TO NOT SHIFT PROPERLY."
Corrective Action:
2020 SUBARU ASCENT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME DETERMINING A FIX FOR THE TRANSMISSION DRIVE SLIP TRAIN. THE VEHICLE HAS EXPERIENCED THE FAILURE. THE CONSUMER STATED THAT A NEIGHBOR SAID THE MECHANIC INFORMED HIM, "THE TRANSMISSION FOR SUBARU ACCENT WAS DEFECTIVELY DESIGNED FOR THIS CAR AND UNDER SIZED CAUSING IT TO NOT SHIFT PROPERLY."
Additional Notes:
2020 SUBARU ASCENT. CONSUMER WRITES IN REGARD TO TRANSMISSION FAILURE. THE CONSUMER STATED THE MANUFACTURER HAS EXCEEDED A REASONABLE AMOUNT OF TIME DETERMINING A FIX FOR THE TRANSMISSION DRIVE SLIP TRAIN. THE VEHICLE HAS EXPERIENCED THE FAILURE. THE CONSUMER STATED THAT A NEIGHBOR SAID THE MECHANIC INFORMED HIM, "THE TRANSMISSION FOR SUBARU ACCENT WAS DEFECTIVELY DESIGNED FOR THIS CAR AND UNDER SIZED CAUSING IT TO NOT SHIFT PROPERLY."
Mfg Campaign: 11474665
Recall Date: Jul 19, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Recall on my 2020 Subaru Ascent was more than 7 months ago. The remedy is not available at my local dealership because SUBARU of America, Inc. has not sent them the remedy. This is my only vehicle and I must use it but is it safe?
Corrective Action:
Recall on my 2020 Subaru Ascent was more than 7 months ago. The remedy is not available at my local dealership because SUBARU of America, Inc. has not sent them the remedy. This is my only vehicle and I must use it but is it safe?
Additional Notes:
Recall on my 2020 Subaru Ascent was more than 7 months ago. The remedy is not available at my local dealership because SUBARU of America, Inc. has not sent them the remedy. This is my only vehicle and I must use it but is it safe?
Mfg Campaign: 11473904
Recall Date: Jul 14, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield is fragile- there have been 2 broken windshields in the last 3 months- one from a minor ding and one that is not confirmed as to why the crack started (dealer says a ding- we did not hear or see a ding prior to the crack popping into place as we were driving). In both cases the cracks extended to over 50% of the windshield rapidly and suddenly while driving. The sudden nature and force/sound of the cracking causes distracted driving and creates panic in the car. Both windshields have been replace so inspection is not available. The problem has been reported to the dealer and replaced by the dealer. There were no symptoms or warning of the cracks- I have never seen windshields be destroyed so easily.
Corrective Action:
The windshield is fragile- there have been 2 broken windshields in the last 3 months- one from a minor ding and one that is not confirmed as to why the crack started (dealer says a ding- we did not hear or see a ding prior to the crack popping into place as we were driving). In both cases the cracks extended to over 50% of the windshield rapidly and suddenly while driving. The sudden nature and force/sound of the cracking causes distracted driving and creates panic in the car. Both windshields have been replace so inspection is not available. The problem has been reported to the dealer and replaced by the dealer. There were no symptoms or warning of the cracks- I have never seen windshields be destroyed so easily.
Additional Notes:
The windshield is fragile- there have been 2 broken windshields in the last 3 months- one from a minor ding and one that is not confirmed as to why the crack started (dealer says a ding- we did not hear or see a ding prior to the crack popping into place as we were driving). In both cases the cracks extended to over 50% of the windshield rapidly and suddenly while driving. The sudden nature and force/sound of the cracking causes distracted driving and creates panic in the car. Both windshields have been replace so inspection is not available. The problem has been reported to the dealer and replaced by the dealer. There were no symptoms or warning of the cracks- I have never seen windshields be destroyed so easily.
Mfg Campaign: 11473354
Recall Date: Jul 11, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Subaru Ascent. The contact received notification of NHTSA Campaign Number: 21V955000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11472554
Recall Date: Jul 6, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT.
Corrective Action:
I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT.
Additional Notes:
I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT.
Mfg Campaign: 11472122
Recall Date: Jul 2, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT.
Corrective Action:
I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT.
Additional Notes:
I was informed of the recall of my 2020 Ascent and my Subaru dealership gave me a 2021 Ascent loaner car. but it is going on 2 months and no information when my car will be fixed. At this point time I don't want my car anymore if they CAN'T FIX IT.
Mfg Campaign: 11472122
Recall Date: Jul 2, 2022
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On or around May 20, 2022, I was driving on a highway. I took an exit ramp to merge onto another highway. I accelerated and merged in front of a bus and was headed towards a toll plaza when I felt something and heard something. I took my foot off of the accelerator. My car stayed revving at 4500 RPMs with my foot off of the accelerator. I slammed my foot into the accelerator two times and the accelerator released so I could slow down for the toll plaza. I am concerned that my accelerator is going to stick again causing my car to break and be involved in a serious accident. My safety, my family's safety and others are at risk. The Subaru dealer has had the vehicle for multiple weeks and cannot recreate the issue. I was advised that the Subaru field technician inspected the vehicle and reset the programming for the torque converter. There is an open recall on the vehicle for a transmission issue with no fix yet available. There have been no warning lamps or any other messages. My car is available for inspection upon request.
Corrective Action:
On or around May 20, 2022, I was driving on a highway. I took an exit ramp to merge onto another highway. I accelerated and merged in front of a bus and was headed towards a toll plaza when I felt something and heard something. I took my foot off of the accelerator. My car stayed revving at 4500 RPMs with my foot off of the accelerator. I slammed my foot into the accelerator two times and the accelerator released so I could slow down for the toll plaza. I am concerned that my accelerator is going to stick again causing my car to break and be involved in a serious accident. My safety, my family's safety and others are at risk. The Subaru dealer has had the vehicle for multiple weeks and cannot recreate the issue. I was advised that the Subaru field technician inspected the vehicle and reset the programming for the torque converter. There is an open recall on the vehicle for a transmission issue with no fix yet available. There have been no warning lamps or any other messages. My car is available for inspection upon request.
Additional Notes:
On or around May 20, 2022, I was driving on a highway. I took an exit ramp to merge onto another highway. I accelerated and merged in front of a bus and was headed towards a toll plaza when I felt something and heard something. I took my foot off of the accelerator. My car stayed revving at 4500 RPMs with my foot off of the accelerator. I slammed my foot into the accelerator two times and the accelerator released so I could slow down for the toll plaza. I am concerned that my accelerator is going to stick again causing my car to break and be involved in a serious accident. My safety, my family's safety and others are at risk. The Subaru dealer has had the vehicle for multiple weeks and cannot recreate the issue. I was advised that the Subaru field technician inspected the vehicle and reset the programming for the torque converter. There is an open recall on the vehicle for a transmission issue with no fix yet available. There have been no warning lamps or any other messages. My car is available for inspection upon request.
Mfg Campaign: 11470748
Recall Date: Jun 23, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury