SUBARU CROSSTREK 2018

Complete listing of complaints and recalls for this vehicle

242
Complaints
10
Recalls

Complaints & Recalls

242 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 21V264000 SAFETY RECALL
466.2K Vehicles Affected
Recall Date: Apr 15, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Potential Risk:
A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. Owner notification letters were mailed beginning June 1, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRE-21
Notice Date: Jun 1, 2021
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
NHTSA Campaign: 21V263000 SAFETY RECALL
408.3K Vehicles Affected
Recall Date: Apr 15, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Potential Risk:
Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRD-21
Notice Date: May 17, 2021
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
NHTSA Campaign: 19V743000 SAFETY RECALL
466.2K Vehicles Affected
Recall Date: Oct 18, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Potential Risk:
If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall began December 4, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUQ-02
Notice Date: Dec 4, 2019
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
NHTSA Campaign: 19V744000 SAFETY RECALL
205K Vehicles Affected
Recall Date: Oct 17, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.

Potential Risk:
An unexpected loss of power while driving can increase the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect and, if necessary, replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the engine will be replaced, free of charge. The recall began December 2, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUP-01.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUP-01
Notice Date: Dec 2, 2019
Recall Date: Oct 17, 2019
Subaru Of America, Inc.
NHTSA Campaign: 17V701000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Nov 7, 2017
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

Potential Risk:
If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.
FREE Recall Solution:
Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTR-77
Notice Date: Nov 14, 2017
Recall Date: Nov 7, 2017

Consumer Complaints

242 Complaints
Subaru Of America, Inc.
Campaign: 11035261 Other
Oct 20, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

UPON STARTING THE CAR, THE RADIO BLARES AFTER A FEW SECONDS, WHEN BACKING UP, FOR INSTANCE, REGARDLESS OF WHETHER IT HAS BEEN TURNED OFF. ACCORDING TO SUBARU, THAT'S THE WAY IT'S DESIGNED. I THINK ITS A SAFETY HAZARD, AS THE FIRST MOMENTS WHEN DRIVING CAN REQUIRE SPECIAL ATTENTION (WHEN BACKING UP, FOR INSTANCE), AND THE RADIO BLARING WITHOUT WARNING CAN BE DISCONCERTING AND JARRING. CAN THIS BE CONSIDERED A DESIGN FLAW, AND THE VEHICLES WITH THIS NEW SYSTEM RECALLED?

Corrective Action:

UPON STARTING THE CAR, THE RADIO BLARES AFTER A FEW SECONDS, WHEN BACKING UP, FOR INSTANCE, REGARDLESS OF WHETHER IT HAS BEEN TURNED OFF. ACCORDING TO SUBARU, THAT'S THE WAY IT'S DESIGNED. I THINK ITS A SAFETY HAZARD, AS THE FIRST MOMENTS WHEN DRIVING CAN REQUIRE SPECIAL ATTENTION (WHEN BACKING UP, FOR INSTANCE), AND THE RADIO BLARING WITHOUT WARNING CAN BE DISCONCERTING AND JARRING. CAN THIS BE CONSIDERED A DESIGN FLAW, AND THE VEHICLES WITH THIS NEW SYSTEM RECALLED?

Additional Notes:

UPON STARTING THE CAR, THE RADIO BLARES AFTER A FEW SECONDS, WHEN BACKING UP, FOR INSTANCE, REGARDLESS OF WHETHER IT HAS BEEN TURNED OFF. ACCORDING TO SUBARU, THAT'S THE WAY IT'S DESIGNED. I THINK ITS A SAFETY HAZARD, AS THE FIRST MOMENTS WHEN DRIVING CAN REQUIRE SPECIAL ATTENTION (WHEN BACKING UP, FOR INSTANCE), AND THE RADIO BLARING WITHOUT WARNING CAN BE DISCONCERTING AND JARRING. CAN THIS BE CONSIDERED A DESIGN FLAW, AND THE VEHICLES WITH THIS NEW SYSTEM RECALLED?

Manufacturer: SUBARU
Mfg Campaign: 11035261
Notice Date: Oct 20, 2017
Recall Date: Oct 20, 2017
Subaru Of America, Inc.
Campaign: 11029930 Other
Sep 26, 2017
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

PURCHASED NEW 2018 CROSSTREK WITH HARMAN KARDON PREMIUM AUDIO SYSTEM. AFTER ONE WEEK THERE WAS A CONSTANT STATIC BUZZ COMING FROM THE DOOR SPEAKER ON THE PASSENGER-SIDE, EVEN WHEN THE AUDIO SYSTEM WAS TURNED OFF. DEALER SAYS THAT THEY NEED TO REPLACE THE AMPLIFIER.

Corrective Action:

PURCHASED NEW 2018 CROSSTREK WITH HARMAN KARDON PREMIUM AUDIO SYSTEM. AFTER ONE WEEK THERE WAS A CONSTANT STATIC BUZZ COMING FROM THE DOOR SPEAKER ON THE PASSENGER-SIDE, EVEN WHEN THE AUDIO SYSTEM WAS TURNED OFF. DEALER SAYS THAT THEY NEED TO REPLACE THE AMPLIFIER.

Additional Notes:

PURCHASED NEW 2018 CROSSTREK WITH HARMAN KARDON PREMIUM AUDIO SYSTEM. AFTER ONE WEEK THERE WAS A CONSTANT STATIC BUZZ COMING FROM THE DOOR SPEAKER ON THE PASSENGER-SIDE, EVEN WHEN THE AUDIO SYSTEM WAS TURNED OFF. DEALER SAYS THAT THEY NEED TO REPLACE THE AMPLIFIER.

Manufacturer: SUBARU
Mfg Campaign: 11029930
Notice Date: Sep 26, 2017
Recall Date: Sep 26, 2017

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