Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRC-20
Recall Date: Mar 31, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUG-92
Recall Date: May 30, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
332 ComplaintsSubaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I BOUGHT MY CAR IN MEXICO AND HAVE MOVED TO NORTH LAS VEGAS NEVADA. THE DEALER WILL NOT MAKE THE NECESSARY SAFETY REPAIRS UNDER THE RECALLS. WHAT DO I DO? DO I HAVE AN UNSAFE CAR?
Corrective Action:
I BOUGHT MY CAR IN MEXICO AND HAVE MOVED TO NORTH LAS VEGAS NEVADA. THE DEALER WILL NOT MAKE THE NECESSARY SAFETY REPAIRS UNDER THE RECALLS. WHAT DO I DO? DO I HAVE AN UNSAFE CAR?
Additional Notes:
I BOUGHT MY CAR IN MEXICO AND HAVE MOVED TO NORTH LAS VEGAS NEVADA. THE DEALER WILL NOT MAKE THE NECESSARY SAFETY REPAIRS UNDER THE RECALLS. WHAT DO I DO? DO I HAVE AN UNSAFE CAR?
Mfg Campaign: 11416327
Recall Date: May 12, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD ON MY SUBARU CROSSTREK WHICH WAS PURCHASED NEW FROM A DEALER IN JULY 2019 HAS ALREADY SUFFERED 2 RANDOM CHIPS IN THE WINDSHIELD & TODAY AS I WAS DRIVING THE WINDSHIELD SPLIT SPONTANEOUSLY WITH A 7 INCH CRACK IN A TOTALLY DIFFERENT AREA FROM PREVIOUS REPAIRED CHIPS. THIS IS RIDICULOUS.
Corrective Action:
THE WINDSHIELD ON MY SUBARU CROSSTREK WHICH WAS PURCHASED NEW FROM A DEALER IN JULY 2019 HAS ALREADY SUFFERED 2 RANDOM CHIPS IN THE WINDSHIELD & TODAY AS I WAS DRIVING THE WINDSHIELD SPLIT SPONTANEOUSLY WITH A 7 INCH CRACK IN A TOTALLY DIFFERENT AREA FROM PREVIOUS REPAIRED CHIPS. THIS IS RIDICULOUS.
Additional Notes:
THE WINDSHIELD ON MY SUBARU CROSSTREK WHICH WAS PURCHASED NEW FROM A DEALER IN JULY 2019 HAS ALREADY SUFFERED 2 RANDOM CHIPS IN THE WINDSHIELD & TODAY AS I WAS DRIVING THE WINDSHIELD SPLIT SPONTANEOUSLY WITH A 7 INCH CRACK IN A TOTALLY DIFFERENT AREA FROM PREVIOUS REPAIRED CHIPS. THIS IS RIDICULOUS.
Mfg Campaign: 11413996
Recall Date: Apr 26, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I'VE HAD REPEATED PROBLEMS WITH THE 12V BATTERY IN MY 2019 SUBARU CROSSTREK HYBRID. THE VEHICLE HAS SOME SORT OF ELECTRICAL "LEAKAGE" ISSUE THAT DRAINS THE BATTERY AFTER SITTING FOR A FEW DAYS. WHEN THIS HAPPENS, THE VEHICLE IS COMPLETELY INOPERATIVE; CAR WILL NOT START, YOU CANNOT EVEN UNLOCK THE DOORS. IN 18 MONTHS OF OWNERSHIP, THE CAR HAS STRANDED ME SEVERAL TIMES. ONE INCIDENT JUST REQUIRED A JUMP START, BUT DURING THE LATEST INCIDENT THE CAR WAS COMPLETELY DEAD AND HAD TO BE TOWED ON A FLAT BED TRUCK TO THE DEALER FOR A NEW BATTERY AND OTHER REPAIRS. IN ALL OF THESE CASES, ALL ACCESSORIES, LIGHTS, OR ANYTHING ELSE THAT COULD DRAIN POWER WAS OFF WHEN THE CAR WAS PARKED. UNFORTUNATELY, THERE IS SOMETHING IN THE CAR THAT IS DRAWING POWER WHEN IT IS OFF AND DRAINS THE BATTERY WITHIN DAYS.
Corrective Action:
I'VE HAD REPEATED PROBLEMS WITH THE 12V BATTERY IN MY 2019 SUBARU CROSSTREK HYBRID. THE VEHICLE HAS SOME SORT OF ELECTRICAL "LEAKAGE" ISSUE THAT DRAINS THE BATTERY AFTER SITTING FOR A FEW DAYS. WHEN THIS HAPPENS, THE VEHICLE IS COMPLETELY INOPERATIVE; CAR WILL NOT START, YOU CANNOT EVEN UNLOCK THE DOORS. IN 18 MONTHS OF OWNERSHIP, THE CAR HAS STRANDED ME SEVERAL TIMES. ONE INCIDENT JUST REQUIRED A JUMP START, BUT DURING THE LATEST INCIDENT THE CAR WAS COMPLETELY DEAD AND HAD TO BE TOWED ON A FLAT BED TRUCK TO THE DEALER FOR A NEW BATTERY AND OTHER REPAIRS. IN ALL OF THESE CASES, ALL ACCESSORIES, LIGHTS, OR ANYTHING ELSE THAT COULD DRAIN POWER WAS OFF WHEN THE CAR WAS PARKED. UNFORTUNATELY, THERE IS SOMETHING IN THE CAR THAT IS DRAWING POWER WHEN IT IS OFF AND DRAINS THE BATTERY WITHIN DAYS.
Additional Notes:
I'VE HAD REPEATED PROBLEMS WITH THE 12V BATTERY IN MY 2019 SUBARU CROSSTREK HYBRID. THE VEHICLE HAS SOME SORT OF ELECTRICAL "LEAKAGE" ISSUE THAT DRAINS THE BATTERY AFTER SITTING FOR A FEW DAYS. WHEN THIS HAPPENS, THE VEHICLE IS COMPLETELY INOPERATIVE; CAR WILL NOT START, YOU CANNOT EVEN UNLOCK THE DOORS. IN 18 MONTHS OF OWNERSHIP, THE CAR HAS STRANDED ME SEVERAL TIMES. ONE INCIDENT JUST REQUIRED A JUMP START, BUT DURING THE LATEST INCIDENT THE CAR WAS COMPLETELY DEAD AND HAD TO BE TOWED ON A FLAT BED TRUCK TO THE DEALER FOR A NEW BATTERY AND OTHER REPAIRS. IN ALL OF THESE CASES, ALL ACCESSORIES, LIGHTS, OR ANYTHING ELSE THAT COULD DRAIN POWER WAS OFF WHEN THE CAR WAS PARKED. UNFORTUNATELY, THERE IS SOMETHING IN THE CAR THAT IS DRAWING POWER WHEN IT IS OFF AND DRAINS THE BATTERY WITHIN DAYS.
Mfg Campaign: 11408644
Recall Date: Apr 18, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTER FAILED AT 50 K MILES LEFT ME STRANDED
Corrective Action:
STARTER FAILED AT 50 K MILES LEFT ME STRANDED
Additional Notes:
STARTER FAILED AT 50 K MILES LEFT ME STRANDED
Mfg Campaign: 11407351
Recall Date: Apr 10, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING TO WORK IN THE MORNING, MY WINDSHIELD ALL OF A SUDDEN CRAKED. THERE WERE NO VEHICLES AROUND ME SO IT WASN'T A ROCK THAT HIT MY WINDOW, THE CRACK ON THE WINDOW ITS ABOUT AND ONE INCH. I TOOK THE CAR TO THE SUBARU DEALER AND THEY SAID THAT CRACK WAS TOO BIG TO BE FIX, WE PAID EXTRA AT THE TIME OF PURCHASED FOR A PACKAGE THAT WOULD COVER DINGS AND WINDOW REPLACEMENTS AND THEY ARE NOT FOLLOWING THE PROMISE.
Corrective Action:
WHILE DRIVING TO WORK IN THE MORNING, MY WINDSHIELD ALL OF A SUDDEN CRAKED. THERE WERE NO VEHICLES AROUND ME SO IT WASN'T A ROCK THAT HIT MY WINDOW, THE CRACK ON THE WINDOW ITS ABOUT AND ONE INCH. I TOOK THE CAR TO THE SUBARU DEALER AND THEY SAID THAT CRACK WAS TOO BIG TO BE FIX, WE PAID EXTRA AT THE TIME OF PURCHASED FOR A PACKAGE THAT WOULD COVER DINGS AND WINDOW REPLACEMENTS AND THEY ARE NOT FOLLOWING THE PROMISE.
Additional Notes:
WHILE DRIVING TO WORK IN THE MORNING, MY WINDSHIELD ALL OF A SUDDEN CRAKED. THERE WERE NO VEHICLES AROUND ME SO IT WASN'T A ROCK THAT HIT MY WINDOW, THE CRACK ON THE WINDOW ITS ABOUT AND ONE INCH. I TOOK THE CAR TO THE SUBARU DEALER AND THEY SAID THAT CRACK WAS TOO BIG TO BE FIX, WE PAID EXTRA AT THE TIME OF PURCHASED FOR A PACKAGE THAT WOULD COVER DINGS AND WINDOW REPLACEMENTS AND THEY ARE NOT FOLLOWING THE PROMISE.
Mfg Campaign: 11407089
Recall Date: Apr 8, 2021
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Corrective Action:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Additional Notes:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Mfg Campaign: 11406867
Recall Date: Apr 7, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Corrective Action:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Additional Notes:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Mfg Campaign: 11406867
Recall Date: Apr 7, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Corrective Action:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Additional Notes:
MY SUBARU CROSSTREK IS A 2019 - LESS THAN 2 YEARS OLD AND STILL COVERED BY WARRANTY. IT HAS BEEN METICULOUSLY CARED FOR AND ONLY DEALER SERVICED. 3 DAYS AGO THE CAR'S ENGINE SHUT OFF WHILE WE WERE DRIVING IT. THERE WAS A COMPLETE LOSS OF POWER TO THE BRAKES AND STEERING. WE COULD HAVE BEEN KILLED. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER SERVICE I HAVE ALWAYS BEEN GOING TO, AND THEY CANNOT FIND ANYTHING WRONG WITH THE CAR. IN HIS OWN WORDS, THE SERVICE MANAGER SAID "I WOULD NOT FEEL COMFORTABLE LETTING MY FAMILY OR LOVED ONES USING YOUR CAR" - BUT HE OFFERED NO HELP. HE SAID THAT THEY CAN'T FIND A PROBLEM, THEY CAN'T FIND AN ERROR CODE, AND THERE IS NOTHING THEY CAN DO. I DON'T FEEL SAFE DRIVING THIS VEHICLE GIVEN THAT A SERIOUS, DANGEROUS, HAZARDS, AND POTENTIALLY LIFE-THREATENING ENGINE FAILURE OCCURED WITH NO APPARENT CAUSE IN A BRAND NEW CAR. THE FACT THAT THE SERVICE MANAGER HIMSELF SAID THAT IT'S NOT SAFE TO DRIVE BUT COULDN'T OFFER ANY EXPLANATION OF WHY THE INFORMATION OCCURED IS VERY FRUSTRATING. THE DEALERSHIP IS GIVING ME A DANGEROUS CAR BACK WITH NO KNOWLEDGE OF HOW TO FIX IT OR WHEN IT WILL HAPPEN AGAIN. IF THE ENGINE DIES ON THE HIGHWAY OR ON A CROWDED STREET, IT COULD CAUSE AN ACCIDENT IN WHICH MYSELF AND OTHERS ARE SERIOUSLY INJURED OR KILLED.
Mfg Campaign: 11406867
Recall Date: Apr 7, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.
Mfg Campaign: 11406716
Recall Date: Apr 6, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.
Corrective Action:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.
Additional Notes:
TL* THE CONTACT OWNS A 2019 SUBARU CROSSTREK. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO BILL RAPP SUBARU (3446 BURNET AVE, SYRACUSE, NY 13206, (315) 437-2501) WHERE IT WAS DIAGNOSED WITH UNKNOWN ELECTRICAL ISSUES. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 24,680.
Mfg Campaign: 11406716
Recall Date: Apr 6, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I WAS DRIVING DOWN HIGHWAY 1 AND MY DRIVER'S RIGHT SIDE WINDOW SUDDENLY EXPLODED AND SHATTERED INTO A THOUSAND PIECES, RAINING GLASS DOWN ALL OVER ME. I DIDN'T HAVE A CRACK PREVIOUSLY AND A ROCK DIDN'T HIT IT SO THERE WAS NOTHING TO CAUSE THIS. THERE WERE NO OTHER CARS ON THE HIGHWAY AT THE TIME. THE CAR ONLY HAS 13K MILES SO THIS SHOULD NOT HAPPEN, BUT I'VE SINCE FOUND OUT THIS IS A KNOWN DEFECT WITH NEWER SUBARUS SO THEY SHOULD FIX THIS ISSUE BEFORE SOMEONE GETS REALLY HURT.
Corrective Action:
I WAS DRIVING DOWN HIGHWAY 1 AND MY DRIVER'S RIGHT SIDE WINDOW SUDDENLY EXPLODED AND SHATTERED INTO A THOUSAND PIECES, RAINING GLASS DOWN ALL OVER ME. I DIDN'T HAVE A CRACK PREVIOUSLY AND A ROCK DIDN'T HIT IT SO THERE WAS NOTHING TO CAUSE THIS. THERE WERE NO OTHER CARS ON THE HIGHWAY AT THE TIME. THE CAR ONLY HAS 13K MILES SO THIS SHOULD NOT HAPPEN, BUT I'VE SINCE FOUND OUT THIS IS A KNOWN DEFECT WITH NEWER SUBARUS SO THEY SHOULD FIX THIS ISSUE BEFORE SOMEONE GETS REALLY HURT.
Additional Notes:
I WAS DRIVING DOWN HIGHWAY 1 AND MY DRIVER'S RIGHT SIDE WINDOW SUDDENLY EXPLODED AND SHATTERED INTO A THOUSAND PIECES, RAINING GLASS DOWN ALL OVER ME. I DIDN'T HAVE A CRACK PREVIOUSLY AND A ROCK DIDN'T HIT IT SO THERE WAS NOTHING TO CAUSE THIS. THERE WERE NO OTHER CARS ON THE HIGHWAY AT THE TIME. THE CAR ONLY HAS 13K MILES SO THIS SHOULD NOT HAPPEN, BUT I'VE SINCE FOUND OUT THIS IS A KNOWN DEFECT WITH NEWER SUBARUS SO THEY SHOULD FIX THIS ISSUE BEFORE SOMEONE GETS REALLY HURT.
Mfg Campaign: 11406515
Recall Date: Apr 5, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKING. WAS REPLACE AND CRACKED AGAIN.
Corrective Action:
WINDSHIELD CRACKING. WAS REPLACE AND CRACKED AGAIN.
Additional Notes:
WINDSHIELD CRACKING. WAS REPLACE AND CRACKED AGAIN.
Mfg Campaign: 11406133
Recall Date: Apr 2, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Corrective Action:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Additional Notes:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Mfg Campaign: 11405497
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Corrective Action:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Additional Notes:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Mfg Campaign: 11405497
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Corrective Action:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Additional Notes:
WINDSHIELD CRACKED IN COLD WEATHER WHILE WARMING UP. DRIVER SIDE SUN VISOR FELL OFF AS I WAS DRIVING AS WELL.
Mfg Campaign: 11405497
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.
Corrective Action:
THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.
Additional Notes:
THE WINDSHIELD IS CRACKED WITH NO VISIBLE CHIPS OR DAMAGE CAUSING THE CRACK. I HAVE NEVER HAD A ROCK FLY AND HIT THE WINDSHIELD OR ANYTHING. IT SEEMS TO HAVE CRACKED WITH NO APPARENT REASON.
Mfg Campaign: 11404286
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.
Corrective Action:
THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.
Additional Notes:
THE FRONT WINDSHIELD CRACKED FOR NO APPARENT REASON; THE VEHICLE WAS STATIONARY WHEN NOTICED AND IT APPEARS THIS DID NOT OCCUR DURING TRAVEL.
Mfg Campaign: 11404358
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES
Corrective Action:
ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES
Additional Notes:
ROCK HIT MY WINDSHIELD ON A HIGHWAY. 2 HOURS LATER AND LONG CRACK APPEARED- 8 INCHES
Mfg Campaign: 11403038
Recall Date: Mar 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.
Corrective Action:
THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.
Additional Notes:
THE WINDSHIELD HAS CRACKED WITHOUT CAUSE. THANKFULLY THE WINDSHIELD CRACKED WHILE IT WAS PARKED. CRACKING ALL ON ITS OWN WITHOUT BEING HIT OR DAMAGED IS INCREDIBLY FRIGHTENING AND DANGEROUS.
Mfg Campaign: 11402898
Recall Date: Mar 14, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Corrective Action:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Additional Notes:
EVER SINCE I HAVE OWNED THE CAR MAY 2019 I HAVE HAD THE PROBLEM OF DANGEROUS UNSTABLE STEERING WHEN IT AUTOMATICALLY DEPARTS FROM LANES AT SPEEDS ABOVE 50 MPH IN ALL WEATHER CONDITIONS WET SUNNY MOUNTAINS HILLY WHEN IT PUTS ALL US IN DANGER WHEN THA DRIVER HAS TO ADJUST THE CAR. TWICE I HAVE TAKEN TO THE DEALERSHIP AND NO ACTION WAS TAKEN AND WE REMAIN APPREHENSIVE ABOUT DRIVING OUR LESS THAN 6000 MILES. IT IS UNSAFE AND DANGEROUS. CAN ANY THING BE DONE.
Mfg Campaign: 11397059
Recall Date: Feb 19, 2021
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