SUBARU CROSSTREK 2021

Complete listing of complaints and recalls for this vehicle

130
Complaints
1
Recalls

Complaints & Recalls

130 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 23V755000 SAFETY RECALL
95.8K Vehicles Affected
Recall Date: Nov 9, 2023
Safety Issue:

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Potential Risk:
An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRQ-23
Notice Date: Jan 8, 2024
Recall Date: Nov 9, 2023

Consumer Complaints

130 Complaints
Subaru Of America, Inc.
Campaign: 11674966 Other
Jul 21, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

P26A5 code came on after driving a little over 200 miles. It went off at one point but came back on and has not gone off.

Corrective Action:

P26A5 code came on after driving a little over 200 miles. It went off at one point but came back on and has not gone off.

Additional Notes:

P26A5 code came on after driving a little over 200 miles. It went off at one point but came back on and has not gone off.

Manufacturer: SUBARU
Mfg Campaign: 11674966
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Subaru Of America, Inc.
Campaign: 11675030 Other
Jul 21, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Corrective Action:

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Additional Notes:

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Manufacturer: SUBARU
Mfg Campaign: 11675030
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Subaru Of America, Inc.
Campaign: 11675030 Other
Jul 21, 2025
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Corrective Action:

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Additional Notes:

The contact owns a 2021 Subaru Crosstrek. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the battery. The vehicle was repaired, but the failure reoccurred. The vehicle was towed to the dealer and diagnosed with head gasket failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 120,000.

Manufacturer: SUBARU
Mfg Campaign: 11675030
Notice Date: Jul 21, 2025
Recall Date: Jul 21, 2025
Subaru Of America, Inc.
Campaign: 11673646 Other
2 Vehicles Affected
Jul 15, 2025
Defect Description:

SEAT BELTS

Potential Consequences:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Corrective Action:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Additional Notes:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Manufacturer: SUBARU
Mfg Campaign: 11673646
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Subaru Of America, Inc.
Campaign: 11673646 Other
2 Vehicles Affected
Jul 15, 2025
Defect Description:

SEATS

Potential Consequences:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Corrective Action:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Additional Notes:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Manufacturer: SUBARU
Mfg Campaign: 11673646
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Subaru Of America, Inc.
Campaign: 11673646 Other
2 Vehicles Affected
Jul 15, 2025
Defect Description:

AIR BAGS

Potential Consequences:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Corrective Action:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Additional Notes:

We were rear ended on the interstate. Cars in front of us stopped and we also came to a complete stop and a few moments later we were hit. During the collision, none of the airbags were deployed. Both our front seats fully reclined backwards. None of our seatbelts locked. Only the two seats that no one was in locked. Also, my headrest completely broke off. Our car was later determined by the insurance to be totaled.

Manufacturer: SUBARU
Mfg Campaign: 11673646
Notice Date: Jul 15, 2025
Recall Date: Jul 15, 2025
Subaru Of America, Inc.
Campaign: 11670144 Other
Jun 30, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Rear rotors delaminating at 33000 miles

Corrective Action:

Rear rotors delaminating at 33000 miles

Additional Notes:

Rear rotors delaminating at 33000 miles

Manufacturer: SUBARU
Mfg Campaign: 11670144
Notice Date: Jun 30, 2025
Recall Date: Jun 30, 2025
Subaru Of America, Inc.
Campaign: 11644525 Other
Feb 24, 2025
Defect Description:

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Potential Consequences:

I just recently had my car come out of park while running at the top of a steep hill. I had stepped out of my car to deliver paperwork to my client. I walked to and from my car approximately 75-80 ft. As I was approaching my car I heard a clicking or a release sound then it began to roll. I wasn’t close enough to stop it and it rolled down a neighbor of my clients driveway and eventually rolled over landing against a tree. When I arrived at my car it was still running. I have awd and I noticed the tires in the air were not turning as they should have if it was in drive. My car was obviously totaled. How do I have someone check my car to see if there was defect that caused it to come out of park? I must say I forgot to set my handbrake. But I feel the car should not have come out of park regardless. Could it have been the front axle shaft or anything else?

Corrective Action:

I just recently had my car come out of park while running at the top of a steep hill. I had stepped out of my car to deliver paperwork to my client. I walked to and from my car approximately 75-80 ft. As I was approaching my car I heard a clicking or a release sound then it began to roll. I wasn’t close enough to stop it and it rolled down a neighbor of my clients driveway and eventually rolled over landing against a tree. When I arrived at my car it was still running. I have awd and I noticed the tires in the air were not turning as they should have if it was in drive. My car was obviously totaled. How do I have someone check my car to see if there was defect that caused it to come out of park? I must say I forgot to set my handbrake. But I feel the car should not have come out of park regardless. Could it have been the front axle shaft or anything else?

Additional Notes:

I just recently had my car come out of park while running at the top of a steep hill. I had stepped out of my car to deliver paperwork to my client. I walked to and from my car approximately 75-80 ft. As I was approaching my car I heard a clicking or a release sound then it began to roll. I wasn’t close enough to stop it and it rolled down a neighbor of my clients driveway and eventually rolled over landing against a tree. When I arrived at my car it was still running. I have awd and I noticed the tires in the air were not turning as they should have if it was in drive. My car was obviously totaled. How do I have someone check my car to see if there was defect that caused it to come out of park? I must say I forgot to set my handbrake. But I feel the car should not have come out of park regardless. Could it have been the front axle shaft or anything else?

Manufacturer: SUBARU
Mfg Campaign: 11644525
Notice Date: Feb 24, 2025
Recall Date: Feb 24, 2025
Subaru Of America, Inc.
Campaign: 11643875 Other
Feb 20, 2025
Defect Description:

SEATS

Potential Consequences:

Driver seat began rocking. The dealer indicated it’s a problem they saw with other cars as well. The attachment to the rail you move your seat forward and backwards with, brakes. The dealer wants to sell you new brackets to make your car safe again.

Corrective Action:

Driver seat began rocking. The dealer indicated it’s a problem they saw with other cars as well. The attachment to the rail you move your seat forward and backwards with, brakes. The dealer wants to sell you new brackets to make your car safe again.

Additional Notes:

Driver seat began rocking. The dealer indicated it’s a problem they saw with other cars as well. The attachment to the rail you move your seat forward and backwards with, brakes. The dealer wants to sell you new brackets to make your car safe again.

Manufacturer: SUBARU
Mfg Campaign: 11643875
Notice Date: Feb 20, 2025
Recall Date: Feb 20, 2025
Subaru Of America, Inc.
Campaign: 11641552 Other
Feb 9, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I was experiencing a weird binding or lurching in my drive train which made my Subaru feel unstable. I am a mechanic so I investigated these symptoms online and found that a large number of Subaru owners with manual transmissions were experiencing the same issue......a failing viscous coupler was the issue. There were no warning lights or indications prior to failure A failing viscous coupler will not properly engage the front wheels when needed, causing reduced traction in slippery situations, increasing the risk of sliding or spinning out. Uneven power distribution: When a viscous coupler fails, it can lead to uneven power distribution between the front and rear wheels, potentially causing the vehicle to pull or jerk, especially during turns. Sudden engagement: In some cases, a failing viscous coupler might engage too aggressively, causing a sudden jolt or shudder, potentially leading to loss of control. I purchased and replaced this component at my own expense not knowing the magnitude of the issue. This is a definite safety issue that could lead to serious injury or even death. I have the old part in my possession, it failed around 85,000 miles. One of the mechanics in the Subaru forum said he had submitted a report to NHTSA but I didn't see anything on your sight. Thank you for your help. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I was experiencing a weird binding or lurching in my drive train which made my Subaru feel unstable. I am a mechanic so I investigated these symptoms online and found that a large number of Subaru owners with manual transmissions were experiencing the same issue......a failing viscous coupler was the issue. There were no warning lights or indications prior to failure A failing viscous coupler will not properly engage the front wheels when needed, causing reduced traction in slippery situations, increasing the risk of sliding or spinning out. Uneven power distribution: When a viscous coupler fails, it can lead to uneven power distribution between the front and rear wheels, potentially causing the vehicle to pull or jerk, especially during turns. Sudden engagement: In some cases, a failing viscous coupler might engage too aggressively, causing a sudden jolt or shudder, potentially leading to loss of control. I purchased and replaced this component at my own expense not knowing the magnitude of the issue. This is a definite safety issue that could lead to serious injury or even death. I have the old part in my possession, it failed around 85,000 miles. One of the mechanics in the Subaru forum said he had submitted a report to NHTSA but I didn't see anything on your sight. Thank you for your help. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I was experiencing a weird binding or lurching in my drive train which made my Subaru feel unstable. I am a mechanic so I investigated these symptoms online and found that a large number of Subaru owners with manual transmissions were experiencing the same issue......a failing viscous coupler was the issue. There were no warning lights or indications prior to failure A failing viscous coupler will not properly engage the front wheels when needed, causing reduced traction in slippery situations, increasing the risk of sliding or spinning out. Uneven power distribution: When a viscous coupler fails, it can lead to uneven power distribution between the front and rear wheels, potentially causing the vehicle to pull or jerk, especially during turns. Sudden engagement: In some cases, a failing viscous coupler might engage too aggressively, causing a sudden jolt or shudder, potentially leading to loss of control. I purchased and replaced this component at my own expense not knowing the magnitude of the issue. This is a definite safety issue that could lead to serious injury or even death. I have the old part in my possession, it failed around 85,000 miles. One of the mechanics in the Subaru forum said he had submitted a report to NHTSA but I didn't see anything on your sight. Thank you for your help. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: SUBARU
Mfg Campaign: 11641552
Notice Date: Feb 9, 2025
Recall Date: Feb 9, 2025
Subaru Of America, Inc.
Campaign: 11626315 Other
Nov 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by replacing the USB cable or the phone with a brand new phone. The cables and phone do not have this issue with any other USB port that they have been used on (in other vehicles). Has the problem been reproduced or confirmed by a dealer or independent service center? Not on my vehicle but there are hundreds of reports online for years with multiple Subaru models where it has been. I could get it reproduced easily, just haven't had the time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No This happens every day, at any speed, and has been happening since I got the vehicle at 20000 miles and there are 35000 miles on it now (approximately).

Corrective Action:

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by replacing the USB cable or the phone with a brand new phone. The cables and phone do not have this issue with any other USB port that they have been used on (in other vehicles). Has the problem been reproduced or confirmed by a dealer or independent service center? Not on my vehicle but there are hundreds of reports online for years with multiple Subaru models where it has been. I could get it reproduced easily, just haven't had the time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No This happens every day, at any speed, and has been happening since I got the vehicle at 20000 miles and there are 35000 miles on it now (approximately).

Additional Notes:

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by replacing the USB cable or the phone with a brand new phone. The cables and phone do not have this issue with any other USB port that they have been used on (in other vehicles). Has the problem been reproduced or confirmed by a dealer or independent service center? Not on my vehicle but there are hundreds of reports online for years with multiple Subaru models where it has been. I could get it reproduced easily, just haven't had the time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No This happens every day, at any speed, and has been happening since I got the vehicle at 20000 miles and there are 35000 miles on it now (approximately).

Manufacturer: SUBARU
Mfg Campaign: 11626315
Notice Date: Nov 20, 2024
Recall Date: Nov 20, 2024
Subaru Of America, Inc.
Campaign: 11626315 Other
Nov 20, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by replacing the USB cable or the phone with a brand new phone. The cables and phone do not have this issue with any other USB port that they have been used on (in other vehicles). Has the problem been reproduced or confirmed by a dealer or independent service center? Not on my vehicle but there are hundreds of reports online for years with multiple Subaru models where it has been. I could get it reproduced easily, just haven't had the time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No This happens every day, at any speed, and has been happening since I got the vehicle at 20000 miles and there are 35000 miles on it now (approximately).

Corrective Action:

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by replacing the USB cable or the phone with a brand new phone. The cables and phone do not have this issue with any other USB port that they have been used on (in other vehicles). Has the problem been reproduced or confirmed by a dealer or independent service center? Not on my vehicle but there are hundreds of reports online for years with multiple Subaru models where it has been. I could get it reproduced easily, just haven't had the time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No This happens every day, at any speed, and has been happening since I got the vehicle at 20000 miles and there are 35000 miles on it now (approximately).

Additional Notes:

What component or system failed or malfunctioned, and is it available for inspection upon request? The USB A outlets under the head unit that allow connection to Android Auto and Apple CarPlay Yes it is available for inspection upon request How was your safety or the safety of others put at risk? The connection when hooked up to a phone is intermittent. This results in driver distraction whenever it disconnects due to trying to get it to reconnect. Especially when using gps apps this means the driver may be "lost" until it can be reconnected, which means they will try to get it reconnected while driving which is dangerous. Sometimes it goes in and out every 60-90 seconds. Sometimes it won't connect at all until the vehicle is power cycled or the head unit is reset but neither of these guarantees a stable connection. The issue is not fixed by replacing the USB cable or the phone with a brand new phone. The cables and phone do not have this issue with any other USB port that they have been used on (in other vehicles). Has the problem been reproduced or confirmed by a dealer or independent service center? Not on my vehicle but there are hundreds of reports online for years with multiple Subaru models where it has been. I could get it reproduced easily, just haven't had the time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No This happens every day, at any speed, and has been happening since I got the vehicle at 20000 miles and there are 35000 miles on it now (approximately).

Manufacturer: SUBARU
Mfg Campaign: 11626315
Notice Date: Nov 20, 2024
Recall Date: Nov 20, 2024
Subaru Of America, Inc.
Campaign: 11626207 Other
Nov 19, 2024
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at an undisclosed speed, the vehicle shut off unintendedly and failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 27,000.

Corrective Action:

The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at an undisclosed speed, the vehicle shut off unintendedly and failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 27,000.

Additional Notes:

The contact owns a 2021 Subaru Crosstrek. The contact stated while driving at an undisclosed speed, the vehicle shut off unintendedly and failed to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the battery had failed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 27,000.

Manufacturer: SUBARU
Mfg Campaign: 11626207
Notice Date: Nov 19, 2024
Recall Date: Nov 19, 2024
Subaru Of America, Inc.
Campaign: 11619624 Other
Oct 14, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Corrective Action:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Additional Notes:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Manufacturer: SUBARU
Mfg Campaign: 11619624
Notice Date: Oct 14, 2024
Recall Date: Oct 14, 2024
Subaru Of America, Inc.
Campaign: 11619624 Other
Oct 14, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Corrective Action:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Additional Notes:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Manufacturer: SUBARU
Mfg Campaign: 11619624
Notice Date: Oct 14, 2024
Recall Date: Oct 14, 2024
Subaru Of America, Inc.
Campaign: 11619624 Other
Oct 14, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Corrective Action:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Additional Notes:

Check engine light came on while idling. "Eyesight" tech turned off along with certain associated safety features. Next day, vehicle struggled to ignite. Came to a complete stop at an intersection, released brake, stepped on gas, and the car rolled forward as if in neutral and bucked up and down like a rodeo bull.

Manufacturer: SUBARU
Mfg Campaign: 11619624
Notice Date: Oct 14, 2024
Recall Date: Oct 14, 2024
Subaru Of America, Inc.
Campaign: 11610017 Other
Aug 21, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Corrective Action:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Additional Notes:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Manufacturer: SUBARU
Mfg Campaign: 11610017
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Subaru Of America, Inc.
Campaign: 11610017 Other
Aug 21, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Corrective Action:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Additional Notes:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Manufacturer: SUBARU
Mfg Campaign: 11610017
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Subaru Of America, Inc.
Campaign: 11610017 Other
Aug 21, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Corrective Action:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Additional Notes:

While driving in the left lane on a three lane highway (about 70mph) the car's automatic braking system engaged. The car would not accelerate creating a very dangerous situation on a congested highway at night. Luckily, we are able to navigate to a brake down lane without a collision. The check engine light, Eyesight light and RAB light turned on. The car would not function normally and was towed to a Subaru dealer (Patrick Subaru, Shrewsbury MA). Diagnosis was a failure of the Engine Coolant Bypass Valve P26A6. Other failure codes were: P0087, P2004, P2005, B2806, B2C22. I was told this is a known problem in Subarus of certain years, but, instead of recalling, the company has extended the warranty on the malfunctioning part. This incident happened without any previous warning and caused a life threatening situation for us and those around us.

Manufacturer: SUBARU
Mfg Campaign: 11610017
Notice Date: Aug 21, 2024
Recall Date: Aug 21, 2024
Subaru Of America, Inc.
Campaign: 11603340 Other
Jul 19, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On two incidents randomly and without warning the car failed to accelerate while driving in traffic on an open road and I had to coast to safety and put in park, then drive, then travel less than five miles home. Both times I immediately scheduled service with suburu with appointments about a week out. The car drove without incident while awaiting service. Service failed to replicate the problem, diagnose or remedy it after having the car a week and I was told“vehicle is operating properly at that time”. The second occurrence at the end of June was far more dangerous as I was traveling at a higher speed in heavy traffic on a multi lane road when it occurred Car is unsafe for me, passengers and other drivers. I risk being stranded. I have no sense of reliability or safety and the car is just now at 30k

Corrective Action:

On two incidents randomly and without warning the car failed to accelerate while driving in traffic on an open road and I had to coast to safety and put in park, then drive, then travel less than five miles home. Both times I immediately scheduled service with suburu with appointments about a week out. The car drove without incident while awaiting service. Service failed to replicate the problem, diagnose or remedy it after having the car a week and I was told“vehicle is operating properly at that time”. The second occurrence at the end of June was far more dangerous as I was traveling at a higher speed in heavy traffic on a multi lane road when it occurred Car is unsafe for me, passengers and other drivers. I risk being stranded. I have no sense of reliability or safety and the car is just now at 30k

Additional Notes:

On two incidents randomly and without warning the car failed to accelerate while driving in traffic on an open road and I had to coast to safety and put in park, then drive, then travel less than five miles home. Both times I immediately scheduled service with suburu with appointments about a week out. The car drove without incident while awaiting service. Service failed to replicate the problem, diagnose or remedy it after having the car a week and I was told“vehicle is operating properly at that time”. The second occurrence at the end of June was far more dangerous as I was traveling at a higher speed in heavy traffic on a multi lane road when it occurred Car is unsafe for me, passengers and other drivers. I risk being stranded. I have no sense of reliability or safety and the car is just now at 30k

Manufacturer: SUBARU
Mfg Campaign: 11603340
Notice Date: Jul 19, 2024
Recall Date: Jul 19, 2024

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