Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUE-90
Recall Date: Feb 28, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2015-2016 WRX vehicles manufactured April 10, 2015, to October 21, 2015, and Forester 2.0XT vehicles manufactured April 10, 2015, to October 20, 2015. The turbocharger air intake duct may crack and possibly result in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTA-62
Recall Date: Mar 21, 2016
Consumer Complaints
578 ComplaintsSubaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.
Corrective Action:
Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.
Additional Notes:
Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.
Mfg Campaign: 11524409
Recall Date: May 30, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.
Corrective Action:
Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.
Additional Notes:
Steering Rattle Sound / Steering Wheel Vibration This is a potential safety issue especially when driving free way at 60 or 65K mph. I would like to request if the lower control arm bushing can be part of a recall for subaru forester. Please see attached service bulletin.
Mfg Campaign: 11524409
Recall Date: May 30, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
Corrective Action:
While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
Additional Notes:
While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
Mfg Campaign: 11523588
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
Corrective Action:
While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
Additional Notes:
While stopped at a “STOP” sign, the Subaru Forester unintentionally accelerated into a tree although the brake pedals were repeatedly utilized; it was totaled.
Mfg Campaign: 11523588
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Corrective Action:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Additional Notes:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Mfg Campaign: 11523704
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Corrective Action:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Additional Notes:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Mfg Campaign: 11523704
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Corrective Action:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Additional Notes:
I purchased on March 18, 2023 at HGREG West Palm Beach dealership. The salesperson did not disclosure the previous car incident information, I found it later that car has 2 car incidents. After purchasing a car on April 30, after I parked my car, its started unprovoked alarms. I have no control over my car for about 15 min. I knew that my car has an anti theft device so I contacted MagniShield and Road Vantage- the companies affiliated with HGreg Dealership where I purchased my car. I spoke with the MagniShiled representative- Edter but they refuse to explain what is the service installed in this car and refuse to cancel this service by my request. During this time, I have been contacting Dealership almost every week trying to get any clear explanation but they refused to give me any information or cancel the warranty contract. The fact that the car had several severe safety issues. On April 3, 2023 I was driving my kids from school and my car started to burn on the road. Heavy smog and explosions started coming from under the hood - inside the car. I had to do an emergency stop on the side of the road, quickly grab my two boys and run away from the car. I called 911. The police came and they called the fire station. Police officer made a police report, I have a case number. Same day my car was taken to the Midas. Midas specialist explained to me that this car was under the risk of fire to drive and can start burning at any time. The air conditioner exploded because it was under very high pressure. The mechanic found another safety issue - suspension was not attached properly and it was very loose. It might have caused a loss of control over the car, while driving, ultimately resulting in a severe accident Also, less than a week before, on March 28, 2023 I had to do another major service at Midas for the same car. This was just 10 days after the purchase. I changed oil, all filters and did wheel alignment, because they were heavily misaligned.
Mfg Campaign: 11523704
Recall Date: May 24, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall?!?! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
Corrective Action:
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall?!?! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
Additional Notes:
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall?!?! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
Mfg Campaign: 11523230
Recall Date: May 22, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall?!?! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
Corrective Action:
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall?!?! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
Additional Notes:
parked in angle space and turned off car. went into store for about 15 minutes. got in car and started it. heard a noise sounding like a car revving engine and looked behind me to see if it was another vehicle. realized it was my car. tried to push foot on accelerator but it was all the way to floor and would not come up. immediately put foot on brake and turned off car. looked at floor mat and found that was not the issue. waited about 30 seconds and turned car back on and found that the accelerator was not all the way to the floor like before. It ran like it always has. drove 10 minutes back home with no issue. when home, went in house for 15 minutes; came back out and started it and ran like normal. i then searched the issue and discovered SEVERAL complaints about this issue. Thankful that I didn't run into a building as anyone else (there was a man walking into a house DIRECTLY in front of where I was parked.....I would have hit him if i had put the car in drive.) No warning lights or anything else visible on car. no issue prior. not been inspected by anyone else or the dealer at this time. Not reported to police department or insurance company. I am NOT an elderly person and I KNOW I did not accidentally do anything wrong when this issue occurred. purchased this subaru in 2018 as they are highly rated as far as safety goes and very dependable. I am extremely disappointed that there has NOT been a recall on this issue. Do people have to die before subaru will issue recall?!?! I was planning to trade in for a newer Subaru but am definitely hesitant to do so at this time. I drive with my young grandchildren in vehicle and am even hesitant to do that in the future. PLEASE, Subaru, issue a recall for this issue.
Mfg Campaign: 11523230
Recall Date: May 22, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine oil and coolant were mixing. This caused coolant to drain and engine overheat. Resulted in several blown gaskets. Yes, available for inspection upon request. My safety was put at risk because of engine overheat while driving on highway. Problem has been evaluated by a car repair shop. Vehicle has been inspected by car repair shop, but not by manufacturer, police, or insurance. Red engine overheat warning light turned on only as the overheat occurred; no yellow check engine light turned on prior to overheating.
Corrective Action:
Engine oil and coolant were mixing. This caused coolant to drain and engine overheat. Resulted in several blown gaskets. Yes, available for inspection upon request. My safety was put at risk because of engine overheat while driving on highway. Problem has been evaluated by a car repair shop. Vehicle has been inspected by car repair shop, but not by manufacturer, police, or insurance. Red engine overheat warning light turned on only as the overheat occurred; no yellow check engine light turned on prior to overheating.
Additional Notes:
Engine oil and coolant were mixing. This caused coolant to drain and engine overheat. Resulted in several blown gaskets. Yes, available for inspection upon request. My safety was put at risk because of engine overheat while driving on highway. Problem has been evaluated by a car repair shop. Vehicle has been inspected by car repair shop, but not by manufacturer, police, or insurance. Red engine overheat warning light turned on only as the overheat occurred; no yellow check engine light turned on prior to overheating.
Mfg Campaign: 11522869
Recall Date: May 19, 2023
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking sound on either turn and loses power when you complete the turn and attempt to drive straight. This poses an incredibly unsafe driving experience.When this occurs the traction message light turn on, as well as the passenger airbag, and the upwhill light turns on.
Corrective Action:
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking sound on either turn and loses power when you complete the turn and attempt to drive straight. This poses an incredibly unsafe driving experience.When this occurs the traction message light turn on, as well as the passenger airbag, and the upwhill light turns on.
Additional Notes:
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking sound on either turn and loses power when you complete the turn and attempt to drive straight. This poses an incredibly unsafe driving experience.When this occurs the traction message light turn on, as well as the passenger airbag, and the upwhill light turns on.
Mfg Campaign: 11522270
Recall Date: May 16, 2023
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking sound on either turn and loses power when you complete the turn and attempt to drive straight. This poses an incredibly unsafe driving experience.When this occurs the traction message light turn on, as well as the passenger airbag, and the upwhill light turns on.
Corrective Action:
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking sound on either turn and loses power when you complete the turn and attempt to drive straight. This poses an incredibly unsafe driving experience.When this occurs the traction message light turn on, as well as the passenger airbag, and the upwhill light turns on.
Additional Notes:
The vehicle fails to maintain stability at either a right turn, and at left turn angles. The vehicle makes a clicking sound on either turn and loses power when you complete the turn and attempt to drive straight. This poses an incredibly unsafe driving experience.When this occurs the traction message light turn on, as well as the passenger airbag, and the upwhill light turns on.
Mfg Campaign: 11522270
Recall Date: May 16, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The horn does not work due to failure of the clock spring. This is a common problem among many Subaru vehicles. Without the use of a horn warning noises cannot be made to alert other drivers of potential hazards. There are numerous video and forums detailing this issues on multiple Subaru models.
Corrective Action:
The horn does not work due to failure of the clock spring. This is a common problem among many Subaru vehicles. Without the use of a horn warning noises cannot be made to alert other drivers of potential hazards. There are numerous video and forums detailing this issues on multiple Subaru models.
Additional Notes:
The horn does not work due to failure of the clock spring. This is a common problem among many Subaru vehicles. Without the use of a horn warning noises cannot be made to alert other drivers of potential hazards. There are numerous video and forums detailing this issues on multiple Subaru models.
Mfg Campaign: 11520351
Recall Date: May 3, 2023
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
Corrective Action:
Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
Additional Notes:
Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
Mfg Campaign: 11514085
Recall Date: Mar 27, 2023
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
Corrective Action:
Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
Additional Notes:
Car unexpectedly accelerated when turning into a parking space. Gradually braking going in to the space and then car suddenly accelerated across the curb and hit a building. Car can be available for inspection. No one was hurt but only because of being lucky that no one was on the sidewalk by the building. Emergency services were called and police made a report and all is reported to the insurance company. There has been no inspection yet by manufacturer. Called Subaru and they said to get the body work done first and then bring the car in for inspection. No warning sounds or lights noticed prior to the problem.
Mfg Campaign: 11514085
Recall Date: Mar 27, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical system drains battery. Had battery replaced at dealer under lawsuit settlement guidelines.
Corrective Action:
Electrical system drains battery. Had battery replaced at dealer under lawsuit settlement guidelines.
Additional Notes:
Electrical system drains battery. Had battery replaced at dealer under lawsuit settlement guidelines.
Mfg Campaign: 11512286
Recall Date: Mar 16, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
There was a recall for an airbag problem which would cause the front passenger airbag to not deploy because it did not sense there was a person in the passenger seat. The problem supposedly was repaired in 2021. Recently, the airbag light came on again and I brought it in to the Subaru dealer, who diagnosed an improper sensor under the passenger seat. They said that the airbag could not be fixed presently as a necessary part was on back order. They have no estimate for when it can be completed. Until the repair can be made, the front passenger has no airbag protection at all! When completed, the repair will cost me over $1300. Subaru of America has told me that I have to pay for this because the airbag system, supposedly fixed on the 2021 recall, is not on warranty. This is a hardship for us, retired senior citizens relying on Social Security. Even worse, until the part becomes available, the airbag system cannot be repaired! Subaru actually told me that no one should sit in the front passenger seat until this back ordered part becomes available at some unknown time in the future! It just is not possible in our family situation to have no one sit in the front passenger seat, as we frequently take our daughter and her two small children on outings and doctor visits. The man who told me this is named Grant and can be reached at 1-800-subaru3 with the case number 230314-1300095. Incidentally, I earlier spoke with "Sam" at that phone number and extension 119839, who told me that there is no expiration on this airbag recall and that he would recommend that I be given a loaner car until Subaru can finally fix the problem and make the car safe again. Apparently, Grant overruled Sam and Subaru is now taking a much more dangerous position.
Corrective Action:
There was a recall for an airbag problem which would cause the front passenger airbag to not deploy because it did not sense there was a person in the passenger seat. The problem supposedly was repaired in 2021. Recently, the airbag light came on again and I brought it in to the Subaru dealer, who diagnosed an improper sensor under the passenger seat. They said that the airbag could not be fixed presently as a necessary part was on back order. They have no estimate for when it can be completed. Until the repair can be made, the front passenger has no airbag protection at all! When completed, the repair will cost me over $1300. Subaru of America has told me that I have to pay for this because the airbag system, supposedly fixed on the 2021 recall, is not on warranty. This is a hardship for us, retired senior citizens relying on Social Security. Even worse, until the part becomes available, the airbag system cannot be repaired! Subaru actually told me that no one should sit in the front passenger seat until this back ordered part becomes available at some unknown time in the future! It just is not possible in our family situation to have no one sit in the front passenger seat, as we frequently take our daughter and her two small children on outings and doctor visits. The man who told me this is named Grant and can be reached at 1-800-subaru3 with the case number 230314-1300095. Incidentally, I earlier spoke with "Sam" at that phone number and extension 119839, who told me that there is no expiration on this airbag recall and that he would recommend that I be given a loaner car until Subaru can finally fix the problem and make the car safe again. Apparently, Grant overruled Sam and Subaru is now taking a much more dangerous position.
Additional Notes:
There was a recall for an airbag problem which would cause the front passenger airbag to not deploy because it did not sense there was a person in the passenger seat. The problem supposedly was repaired in 2021. Recently, the airbag light came on again and I brought it in to the Subaru dealer, who diagnosed an improper sensor under the passenger seat. They said that the airbag could not be fixed presently as a necessary part was on back order. They have no estimate for when it can be completed. Until the repair can be made, the front passenger has no airbag protection at all! When completed, the repair will cost me over $1300. Subaru of America has told me that I have to pay for this because the airbag system, supposedly fixed on the 2021 recall, is not on warranty. This is a hardship for us, retired senior citizens relying on Social Security. Even worse, until the part becomes available, the airbag system cannot be repaired! Subaru actually told me that no one should sit in the front passenger seat until this back ordered part becomes available at some unknown time in the future! It just is not possible in our family situation to have no one sit in the front passenger seat, as we frequently take our daughter and her two small children on outings and doctor visits. The man who told me this is named Grant and can be reached at 1-800-subaru3 with the case number 230314-1300095. Incidentally, I earlier spoke with "Sam" at that phone number and extension 119839, who told me that there is no expiration on this airbag recall and that he would recommend that I be given a loaner car until Subaru can finally fix the problem and make the car safe again. Apparently, Grant overruled Sam and Subaru is now taking a much more dangerous position.
Mfg Campaign: 11511900
Recall Date: Mar 15, 2023
Subaru Of America, Inc.
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2016 Subaru Forester. The contact stated that the vehicle was taken to an independent mechanic on four separate occasions to rotate the tires; and each time the contact was notified that one lug bolt on each wheel had fractured. The contact was notified that excessive force was needed to remove the bolts and that the mechanic was not responsible for any damages caused while removing each wheel. The dealer was notified of the failure and informed the contact that they were unaware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2016 Subaru Forester. The contact stated that the vehicle was taken to an independent mechanic on four separate occasions to rotate the tires; and each time the contact was notified that one lug bolt on each wheel had fractured. The contact was notified that excessive force was needed to remove the bolts and that the mechanic was not responsible for any damages caused while removing each wheel. The dealer was notified of the failure and informed the contact that they were unaware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2016 Subaru Forester. The contact stated that the vehicle was taken to an independent mechanic on four separate occasions to rotate the tires; and each time the contact was notified that one lug bolt on each wheel had fractured. The contact was notified that excessive force was needed to remove the bolts and that the mechanic was not responsible for any damages caused while removing each wheel. The dealer was notified of the failure and informed the contact that they were unaware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Mfg Campaign: 11509834
Recall Date: Mar 2, 2023
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When accelerator is slightly pushed after the vehicle has come to stop it accelerates in a jack rabbit manner. The driver stopped at beginning of driveway parking area, and decided to move slightly forward. A slight push on accelerator pedal caused vehicle to lurch forward and do $8,700 damage to the closed 2 car garage door, and $1,000+ to vehicle. Date of accident 02/10/2023
Corrective Action:
When accelerator is slightly pushed after the vehicle has come to stop it accelerates in a jack rabbit manner. The driver stopped at beginning of driveway parking area, and decided to move slightly forward. A slight push on accelerator pedal caused vehicle to lurch forward and do $8,700 damage to the closed 2 car garage door, and $1,000+ to vehicle. Date of accident 02/10/2023
Additional Notes:
When accelerator is slightly pushed after the vehicle has come to stop it accelerates in a jack rabbit manner. The driver stopped at beginning of driveway parking area, and decided to move slightly forward. A slight push on accelerator pedal caused vehicle to lurch forward and do $8,700 damage to the closed 2 car garage door, and $1,000+ to vehicle. Date of accident 02/10/2023
Mfg Campaign: 11506839
Recall Date: Feb 12, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The vehicle constantly shows a warning that passenger seat air bag is OFF while I am sitting in the car riding in that passenger seat. The issue was brought to manufacturer attention multiple times. Videos and pictures of the issue have been recorded for years. The manufacturer refuses to fix the issue and continues to ignore it which places my life at risk every time I drive in that passenger seat of the vehicle.
Corrective Action:
The vehicle constantly shows a warning that passenger seat air bag is OFF while I am sitting in the car riding in that passenger seat. The issue was brought to manufacturer attention multiple times. Videos and pictures of the issue have been recorded for years. The manufacturer refuses to fix the issue and continues to ignore it which places my life at risk every time I drive in that passenger seat of the vehicle.
Additional Notes:
The vehicle constantly shows a warning that passenger seat air bag is OFF while I am sitting in the car riding in that passenger seat. The issue was brought to manufacturer attention multiple times. Videos and pictures of the issue have been recorded for years. The manufacturer refuses to fix the issue and continues to ignore it which places my life at risk every time I drive in that passenger seat of the vehicle.
Mfg Campaign: 11504631
Recall Date: Jan 31, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury