Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Consumer Complaints
724 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY
Corrective Action:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY
Additional Notes:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY
Mfg Campaign: 11360997
Recall Date: Sep 24, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FIRST TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES AND RESTARTED THE ENGINE WITHOUT A PROBLEM. SECOND TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES BUT CAR WOULD NOT RESTART. I ROCKED THE CAR SIDE TO SIDE AND THE CAR STARTED. I TOOK TO THE DEALER, THEY PRESSURE TESTED FUEL PUMP AND FOUND A SLIGHT PRESSURE DROP ONCE DURING THE TEST. REPLACED FUEL PUMP AT 18,000 MILES.
Corrective Action:
FIRST TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES AND RESTARTED THE ENGINE WITHOUT A PROBLEM. SECOND TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES BUT CAR WOULD NOT RESTART. I ROCKED THE CAR SIDE TO SIDE AND THE CAR STARTED. I TOOK TO THE DEALER, THEY PRESSURE TESTED FUEL PUMP AND FOUND A SLIGHT PRESSURE DROP ONCE DURING THE TEST. REPLACED FUEL PUMP AT 18,000 MILES.
Additional Notes:
FIRST TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES AND RESTARTED THE ENGINE WITHOUT A PROBLEM. SECOND TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES BUT CAR WOULD NOT RESTART. I ROCKED THE CAR SIDE TO SIDE AND THE CAR STARTED. I TOOK TO THE DEALER, THEY PRESSURE TESTED FUEL PUMP AND FOUND A SLIGHT PRESSURE DROP ONCE DURING THE TEST. REPLACED FUEL PUMP AT 18,000 MILES.
Mfg Campaign: 11361001
Recall Date: Sep 24, 2020
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FIRST TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES AND RESTARTED THE ENGINE WITHOUT A PROBLEM. SECOND TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES BUT CAR WOULD NOT RESTART. I ROCKED THE CAR SIDE TO SIDE AND THE CAR STARTED. I TOOK TO THE DEALER, THEY PRESSURE TESTED FUEL PUMP AND FOUND A SLIGHT PRESSURE DROP ONCE DURING THE TEST. REPLACED FUEL PUMP AT 18,000 MILES.
Corrective Action:
FIRST TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES AND RESTARTED THE ENGINE WITHOUT A PROBLEM. SECOND TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES BUT CAR WOULD NOT RESTART. I ROCKED THE CAR SIDE TO SIDE AND THE CAR STARTED. I TOOK TO THE DEALER, THEY PRESSURE TESTED FUEL PUMP AND FOUND A SLIGHT PRESSURE DROP ONCE DURING THE TEST. REPLACED FUEL PUMP AT 18,000 MILES.
Additional Notes:
FIRST TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES AND RESTARTED THE ENGINE WITHOUT A PROBLEM. SECOND TIME, I WAS DRIVING IN THE MIDDLE LANE ON INTERSTATE AT HIGHWAY SPEED, ALL OF SUDDEN THE ACCELERATOR WOULD NOT RESPOND, THE CAR PANEL WENT BLACK, NO LIGHTS OR INFO SHOWED. I COASTED OFF TO THE SIDE OF THE ROAD, THE CAR WAS IN DRIVE, IGNITION ON. THE EMERGENCY LIGHT WOULDN'T GO ON. I SHUT THE CAR DOWN AND INTO PARK AND WAITED A COUPLE OF MINUTES BUT CAR WOULD NOT RESTART. I ROCKED THE CAR SIDE TO SIDE AND THE CAR STARTED. I TOOK TO THE DEALER, THEY PRESSURE TESTED FUEL PUMP AND FOUND A SLIGHT PRESSURE DROP ONCE DURING THE TEST. REPLACED FUEL PUMP AT 18,000 MILES.
Mfg Campaign: 11361001
Recall Date: Sep 24, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAD A CRACKED WINDSHIELD AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH. THE DEALERSHIP WOULD COVER THIS AT THE TIME. THE WINDSHIELD JUST CRACKED AGAIN FOR NO APPARENT REASON AND I BELIEVE THE CAR WAS STATIONARY AS IT START OUT AS A SMALL CRACK AND HAS GROWN TO ACROSS THE WINDSHIELD..
Corrective Action:
I HAD A CRACKED WINDSHIELD AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH. THE DEALERSHIP WOULD COVER THIS AT THE TIME. THE WINDSHIELD JUST CRACKED AGAIN FOR NO APPARENT REASON AND I BELIEVE THE CAR WAS STATIONARY AS IT START OUT AS A SMALL CRACK AND HAS GROWN TO ACROSS THE WINDSHIELD..
Additional Notes:
I HAD A CRACKED WINDSHIELD AFTER ONLY HAVING THE CAR FOR LESS THAN A MONTH. THE DEALERSHIP WOULD COVER THIS AT THE TIME. THE WINDSHIELD JUST CRACKED AGAIN FOR NO APPARENT REASON AND I BELIEVE THE CAR WAS STATIONARY AS IT START OUT AS A SMALL CRACK AND HAS GROWN TO ACROSS THE WINDSHIELD..
Mfg Campaign: 11360741
Recall Date: Sep 23, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER SHUTTING ENGINE ON 2017 SUBARU FORESTER, AND PUTTING GEAR SELECTOR IN PARK, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND IT WAS LOCKED IN ACCESSORY POSITION..AFTER MANY TRIES AND BY CALLING DEALER, PUTTING THE SHIFTER IN NEUTRAL THEN PARK ENABLED ME TO REMOVE IT. THIS OCCURRED ON ANOTHER OCCASION. THE SHIFTER PLATE GUIDE HAD TO BE REPLACED. COST WAS $662. MILEAGE ON THE CAR IS 31,000.
Corrective Action:
AFTER SHUTTING ENGINE ON 2017 SUBARU FORESTER, AND PUTTING GEAR SELECTOR IN PARK, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND IT WAS LOCKED IN ACCESSORY POSITION..AFTER MANY TRIES AND BY CALLING DEALER, PUTTING THE SHIFTER IN NEUTRAL THEN PARK ENABLED ME TO REMOVE IT. THIS OCCURRED ON ANOTHER OCCASION. THE SHIFTER PLATE GUIDE HAD TO BE REPLACED. COST WAS $662. MILEAGE ON THE CAR IS 31,000.
Additional Notes:
AFTER SHUTTING ENGINE ON 2017 SUBARU FORESTER, AND PUTTING GEAR SELECTOR IN PARK, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AND IT WAS LOCKED IN ACCESSORY POSITION..AFTER MANY TRIES AND BY CALLING DEALER, PUTTING THE SHIFTER IN NEUTRAL THEN PARK ENABLED ME TO REMOVE IT. THIS OCCURRED ON ANOTHER OCCASION. THE SHIFTER PLATE GUIDE HAD TO BE REPLACED. COST WAS $662. MILEAGE ON THE CAR IS 31,000.
Mfg Campaign: 11355206
Recall Date: Sep 15, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Corrective Action:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Additional Notes:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Mfg Campaign: 11353972
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Corrective Action:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Additional Notes:
HAVE A 2017 FORESTER. AT LEAST A COUPLE TIMES A WEEK, THE KEY GET STUCK IN THE IGNITION. YOU CAN TURN THE CAR OFF, BUT YOU CAN'T REMOVE THE KEY. IF I START THE CAR BACK UP, AND SHIFT IT INTO DRIVE, AND THEM SLAM IT BACK INTO PARK, THEN I CAN TURN THE CAR OFF AND REMOVE THE KEY.
Mfg Campaign: 11353972
Recall Date: Sep 9, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
THERE IS A PROBLEM WITH THE ENGINE AND THE FUEL FEED. THE ENGINE WILL BUCK, MUCH LIKE A BACKFIRE AND FAIL TO ACCELERATE. THIS PROBLEM HAS BEEN ON-GOING SINCE WE PURCHASED THE VEHICLE. THE DATE OF THE EVENT IS AN APPROXIMATION BUT IT HAS BEEN ON-GOING SINCE WE PURCHASED THE CAR.
Corrective Action:
THERE IS A PROBLEM WITH THE ENGINE AND THE FUEL FEED. THE ENGINE WILL BUCK, MUCH LIKE A BACKFIRE AND FAIL TO ACCELERATE. THIS PROBLEM HAS BEEN ON-GOING SINCE WE PURCHASED THE VEHICLE. THE DATE OF THE EVENT IS AN APPROXIMATION BUT IT HAS BEEN ON-GOING SINCE WE PURCHASED THE CAR.
Additional Notes:
THERE IS A PROBLEM WITH THE ENGINE AND THE FUEL FEED. THE ENGINE WILL BUCK, MUCH LIKE A BACKFIRE AND FAIL TO ACCELERATE. THIS PROBLEM HAS BEEN ON-GOING SINCE WE PURCHASED THE VEHICLE. THE DATE OF THE EVENT IS AN APPROXIMATION BUT IT HAS BEEN ON-GOING SINCE WE PURCHASED THE CAR.
Mfg Campaign: 11353128
Recall Date: Sep 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD DEVELOPED HORIZONTAL CRACKS WHILE PARKED ON STREET AT OWNERS LOCATION. CRACK INCREASED IN LENGTH OVER A PERIOD OF TWO MONTHS. FAILURE BEGAN ON PASSENGER SIDE. FAILURE NOW EXTENDS NEARLY 50% INTO DRIVER SIDE. THERE IS NO INDICATION THAT FAILURE WAS CAUSED BY IMPACT FROM EITHER THE OUTSIDE OF WINDOW OR INSIDE OF WINDOW.
Corrective Action:
FRONT WINDSHIELD DEVELOPED HORIZONTAL CRACKS WHILE PARKED ON STREET AT OWNERS LOCATION. CRACK INCREASED IN LENGTH OVER A PERIOD OF TWO MONTHS. FAILURE BEGAN ON PASSENGER SIDE. FAILURE NOW EXTENDS NEARLY 50% INTO DRIVER SIDE. THERE IS NO INDICATION THAT FAILURE WAS CAUSED BY IMPACT FROM EITHER THE OUTSIDE OF WINDOW OR INSIDE OF WINDOW.
Additional Notes:
FRONT WINDSHIELD DEVELOPED HORIZONTAL CRACKS WHILE PARKED ON STREET AT OWNERS LOCATION. CRACK INCREASED IN LENGTH OVER A PERIOD OF TWO MONTHS. FAILURE BEGAN ON PASSENGER SIDE. FAILURE NOW EXTENDS NEARLY 50% INTO DRIVER SIDE. THERE IS NO INDICATION THAT FAILURE WAS CAUSED BY IMPACT FROM EITHER THE OUTSIDE OF WINDOW OR INSIDE OF WINDOW.
Mfg Campaign: 11353133
Recall Date: Sep 4, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IGNITION KEY STICKING. UNABLE TO REMOVE KEY AFTER PLACING VEHICLE IN PARK POSITION.
Corrective Action:
IGNITION KEY STICKING. UNABLE TO REMOVE KEY AFTER PLACING VEHICLE IN PARK POSITION.
Additional Notes:
IGNITION KEY STICKING. UNABLE TO REMOVE KEY AFTER PLACING VEHICLE IN PARK POSITION.
Mfg Campaign: 11353136
Recall Date: Sep 4, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD JUST CRACKED FOR NO APPARENT REASON, FOR THE THIRD TIME IN THE 4 YEARS I'VE OWNED THE CAR. THIS TIME, ON AUG 28, IT HAPPENED WHILE PARKED IN A GROCERY STORE PARKING LOT.
Corrective Action:
MY WINDSHIELD JUST CRACKED FOR NO APPARENT REASON, FOR THE THIRD TIME IN THE 4 YEARS I'VE OWNED THE CAR. THIS TIME, ON AUG 28, IT HAPPENED WHILE PARKED IN A GROCERY STORE PARKING LOT.
Additional Notes:
MY WINDSHIELD JUST CRACKED FOR NO APPARENT REASON, FOR THE THIRD TIME IN THE 4 YEARS I'VE OWNED THE CAR. THIS TIME, ON AUG 28, IT HAPPENED WHILE PARKED IN A GROCERY STORE PARKING LOT.
Mfg Campaign: 11352835
Recall Date: Sep 2, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
AFTER 20K MILES, TRANSMISSION HESITATES MORE AND MORE. BE CAREFUL AND TRY TO AVOID SITUATIONS WHERE YOU HAVE TO ACCELERATE QUICKLY. THE CAR DOES NOT MOVE OR ACCELERATE WHEN YOU HIT THE GAS PEDAL QUICKLY. CVT SLIPS, ESPECIALLY FROM REVERSE TO DRIVE. AT SLOW SPEEDS, IT JERKS THE CAR TRYING TO FIND THE RIGHT GEAR. THE PROBLEM BEGAN UNDER 10K MILES, AND I TOOK IT TO A LOCAL DEALERSHIP, THEY TOLD ME THAT IS HOW THE CAR DRIVES AND TOLD ME IT IS NORMAL. THIS IS NOT MY FIRST FORESTER, BUT DEFINITELY THE WORST. I CALLED SUBARU AMERICA, AND THEY SAID THERE IS NO KNOWN PROBLEM WHIT THEIR TRANSMISSION. I ALMOST GOT KILLED IN A HIGHWAY STOP AND GO SITUATION, WHERE I HAD TO ACCELERATE AFTER A SLOWDOWN, AND THE CAR DECIDED NOT TO. IF YOU OWN ONE, BE CAREFUL.
Corrective Action:
AFTER 20K MILES, TRANSMISSION HESITATES MORE AND MORE. BE CAREFUL AND TRY TO AVOID SITUATIONS WHERE YOU HAVE TO ACCELERATE QUICKLY. THE CAR DOES NOT MOVE OR ACCELERATE WHEN YOU HIT THE GAS PEDAL QUICKLY. CVT SLIPS, ESPECIALLY FROM REVERSE TO DRIVE. AT SLOW SPEEDS, IT JERKS THE CAR TRYING TO FIND THE RIGHT GEAR. THE PROBLEM BEGAN UNDER 10K MILES, AND I TOOK IT TO A LOCAL DEALERSHIP, THEY TOLD ME THAT IS HOW THE CAR DRIVES AND TOLD ME IT IS NORMAL. THIS IS NOT MY FIRST FORESTER, BUT DEFINITELY THE WORST. I CALLED SUBARU AMERICA, AND THEY SAID THERE IS NO KNOWN PROBLEM WHIT THEIR TRANSMISSION. I ALMOST GOT KILLED IN A HIGHWAY STOP AND GO SITUATION, WHERE I HAD TO ACCELERATE AFTER A SLOWDOWN, AND THE CAR DECIDED NOT TO. IF YOU OWN ONE, BE CAREFUL.
Additional Notes:
AFTER 20K MILES, TRANSMISSION HESITATES MORE AND MORE. BE CAREFUL AND TRY TO AVOID SITUATIONS WHERE YOU HAVE TO ACCELERATE QUICKLY. THE CAR DOES NOT MOVE OR ACCELERATE WHEN YOU HIT THE GAS PEDAL QUICKLY. CVT SLIPS, ESPECIALLY FROM REVERSE TO DRIVE. AT SLOW SPEEDS, IT JERKS THE CAR TRYING TO FIND THE RIGHT GEAR. THE PROBLEM BEGAN UNDER 10K MILES, AND I TOOK IT TO A LOCAL DEALERSHIP, THEY TOLD ME THAT IS HOW THE CAR DRIVES AND TOLD ME IT IS NORMAL. THIS IS NOT MY FIRST FORESTER, BUT DEFINITELY THE WORST. I CALLED SUBARU AMERICA, AND THEY SAID THERE IS NO KNOWN PROBLEM WHIT THEIR TRANSMISSION. I ALMOST GOT KILLED IN A HIGHWAY STOP AND GO SITUATION, WHERE I HAD TO ACCELERATE AFTER A SLOWDOWN, AND THE CAR DECIDED NOT TO. IF YOU OWN ONE, BE CAREFUL.
Mfg Campaign: 11352052
Recall Date: Aug 30, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Corrective Action:
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Additional Notes:
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Mfg Campaign: 11349230
Recall Date: Aug 14, 2020
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Corrective Action:
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Additional Notes:
ORIGINAL OWNER OF 2017 SUBARU FORESTER WITH EYESIGHT. DRIVING ON OPEN ROAD IN CLEAR WEATHER. NOTICED A SMALL LINE ABOVE REGISTRATION STICKER THAT LOOKED LIKE A BLADE OF GRASS. STOPPED AT OUR DESTINATION AND NOTICED A CRACK THAT TRIPLED IN LENGTH IN THE 30 MINUTES IT SAT PARKED ACROSS THE LEFT LOWER SECTION OF THE WINDSHIELD. IT PROCEEDED TO SPREAD OVER THE NEXT DAY. HAVE NEVER HAD A CHIP OR IMPACT TO THIS WINDSHIELD PREVIOUSLY, BUT IF THERE WAS ANY OBJECT THAT HIT THE CAR IT WAS INCREDIBLY SMALL AS THE CRACK IS ENTIRELY IN THE DRIVER'S EYELINE AND I DID NOT SEE OR HEAR ANYTHING.
Mfg Campaign: 11349230
Recall Date: Aug 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Corrective Action:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Additional Notes:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Mfg Campaign: 11349318
Recall Date: Aug 14, 2020
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Corrective Action:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Additional Notes:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Mfg Campaign: 11349318
Recall Date: Aug 14, 2020
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Corrective Action:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Additional Notes:
MY FIANC AND I BOUGHT THIS CAR AND WE WERE TOLD IT WAS NOT AN ACCIDENT, AFTER WE PURCHASED IT WE FOUND OUT THAT IT HAD BEEN IN 2 ACCIDENTS AND DURING DRIVING 1 NIGHT IT BUCKED REAL HARD AND WOULD NOW ACCELERATE AND IT SCARED BOTH OF US. SO THE NEXT DAY I TOOK IT TO CENTER SUBARU IN TORRINGTON CONNECTICUT TO GET IT INSPECTED, DURING THE TRIP TO THE DEALER IT HAD BUCKED THREE MORE TIMES VIOLENTLY. I TOLD THEM ABOUT IT AND THEY COULD NOT FIND ANY CODES IN THE SYSTEM, I SPOKE WITH THE MECHANIC LATER AND HE SAID IF IT DOESN'T THROW TROUBLE CODES IT HAS SERIOUS ISSUES IN THE COMPUTER. I EXPLAINED THAT IT WAS IN A TWO ACCIDENTS AND HE GOES I WOULD EXPLAIN A LOT, HIS OFF THE BOOKS RECOMMENDATION TO ME WAS GET RID OF THE VEHICLE AND FIND SOMETHING ELSE. I TOLD HIM I BOUGHT IT FROM A BETTER WAY WHOLESALE AUTOS IN NAUGATUCK CONNECTICUT AND HE SAID TO CONTACT YOU. I WANT THIS CAR FLAGGED SO WHEN WE TURN IT BACK IN SOMEONE ELSE DOES NOT COME ACROSS IT THE SAME WAY WE DID, I KNOW THE DEALERSHIP WILL PUT THIS ARE BACK OUT FOR SALE AND NOT TELL ANYONE.
Mfg Campaign: 11349318
Recall Date: Aug 14, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM:IGNITION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE PARK POSITION, THE IGNITION KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUBARU OF MELBOURNE LOCATED AT 4340 WEST NEW HAVEN AVE MELBOURNE FL 32904, WHO DIAGNOSED THAT THE PARK RANGE SWITCH WAS DEFECTIVE INSIDE THE GEAR SELECT LEVER ASSEMBLY. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE PARK POSITION, THE IGNITION KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUBARU OF MELBOURNE LOCATED AT 4340 WEST NEW HAVEN AVE MELBOURNE FL 32904, WHO DIAGNOSED THAT THE PARK RANGE SWITCH WAS DEFECTIVE INSIDE THE GEAR SELECT LEVER ASSEMBLY. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 SUBARU FORESTER. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE PARK POSITION, THE IGNITION KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUBARU OF MELBOURNE LOCATED AT 4340 WEST NEW HAVEN AVE MELBOURNE FL 32904, WHO DIAGNOSED THAT THE PARK RANGE SWITCH WAS DEFECTIVE INSIDE THE GEAR SELECT LEVER ASSEMBLY. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 11348977
Recall Date: Aug 13, 2020
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD GOT A SPONTANEOUS CRACK WHILE DRIVING, NOT BEHIND ANY WORK TRUCKS, AND THEN AS THE DAYS GOT HOTTER, IT BEGAN TO SPIDER. I PAID FOR THE REPLACEMENT THROUGH SAFELIGHT IN MARCH 2018. I ALSO PAID FOR THE REQUIRED CALIBRATION FOR A TOTAL OF JUST OVER $642. ABOUT A WEEK LATER, I GOT ANOTHER CRACK IN THE WINDSHIELD FOR NO APPARENT REASON. I PUT SEALANT INTO IT AND IT IS STARTING TO SPREAD. THE SECOND TIME THE CAR WAS PARKED IN MY DRIVEWAY WHICH IS IN A QUIET RESIDENTIAL NEIGHBORHOOD WITH NO CONSTRUCTION.
Corrective Action:
MY WINDSHIELD GOT A SPONTANEOUS CRACK WHILE DRIVING, NOT BEHIND ANY WORK TRUCKS, AND THEN AS THE DAYS GOT HOTTER, IT BEGAN TO SPIDER. I PAID FOR THE REPLACEMENT THROUGH SAFELIGHT IN MARCH 2018. I ALSO PAID FOR THE REQUIRED CALIBRATION FOR A TOTAL OF JUST OVER $642. ABOUT A WEEK LATER, I GOT ANOTHER CRACK IN THE WINDSHIELD FOR NO APPARENT REASON. I PUT SEALANT INTO IT AND IT IS STARTING TO SPREAD. THE SECOND TIME THE CAR WAS PARKED IN MY DRIVEWAY WHICH IS IN A QUIET RESIDENTIAL NEIGHBORHOOD WITH NO CONSTRUCTION.
Additional Notes:
MY WINDSHIELD GOT A SPONTANEOUS CRACK WHILE DRIVING, NOT BEHIND ANY WORK TRUCKS, AND THEN AS THE DAYS GOT HOTTER, IT BEGAN TO SPIDER. I PAID FOR THE REPLACEMENT THROUGH SAFELIGHT IN MARCH 2018. I ALSO PAID FOR THE REQUIRED CALIBRATION FOR A TOTAL OF JUST OVER $642. ABOUT A WEEK LATER, I GOT ANOTHER CRACK IN THE WINDSHIELD FOR NO APPARENT REASON. I PUT SEALANT INTO IT AND IT IS STARTING TO SPREAD. THE SECOND TIME THE CAR WAS PARKED IN MY DRIVEWAY WHICH IS IN A QUIET RESIDENTIAL NEIGHBORHOOD WITH NO CONSTRUCTION.
Mfg Campaign: 11348661
Recall Date: Aug 11, 2020
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEY REMAINS IN IGNITION AND WILL NOT DISENGAGE FROM IGNITION WITH RADIO AND ALL DASH LIGHTS STILL ON. IT HAS HAPPENED 12 TIMES SINCE PURCHASED IN THE MIDDLE OF JUNE. THE CAR WAS PARKED MOVED SEVERAL , TURNED ON AND OFF WITH NO RESULT . CAR WAS IN PARK AT ALL TIMES. AFTER SEVERAL TIMES OF MOVING CAR , TURNING ON AND OFF SEVERAL KEY FINALLY RELASED
Corrective Action:
KEY REMAINS IN IGNITION AND WILL NOT DISENGAGE FROM IGNITION WITH RADIO AND ALL DASH LIGHTS STILL ON. IT HAS HAPPENED 12 TIMES SINCE PURCHASED IN THE MIDDLE OF JUNE. THE CAR WAS PARKED MOVED SEVERAL , TURNED ON AND OFF WITH NO RESULT . CAR WAS IN PARK AT ALL TIMES. AFTER SEVERAL TIMES OF MOVING CAR , TURNING ON AND OFF SEVERAL KEY FINALLY RELASED
Additional Notes:
KEY REMAINS IN IGNITION AND WILL NOT DISENGAGE FROM IGNITION WITH RADIO AND ALL DASH LIGHTS STILL ON. IT HAS HAPPENED 12 TIMES SINCE PURCHASED IN THE MIDDLE OF JUNE. THE CAR WAS PARKED MOVED SEVERAL , TURNED ON AND OFF WITH NO RESULT . CAR WAS IN PARK AT ALL TIMES. AFTER SEVERAL TIMES OF MOVING CAR , TURNING ON AND OFF SEVERAL KEY FINALLY RELASED
Mfg Campaign: 11343357
Recall Date: Aug 4, 2020
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