Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015-2018 Forester vehicles equipped with heated seats. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) may loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUM-98
Recall Date: Oct 3, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Forester vehicles. The Certification Label may indicate the incorrect wheel size, tire size, and air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTS-78
Recall Date: Jul 10, 2018
Consumer Complaints
625 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield has several small cracks in it and it was not hit by rocks or any other debris.
Corrective Action:
The windshield has several small cracks in it and it was not hit by rocks or any other debris.
Additional Notes:
The windshield has several small cracks in it and it was not hit by rocks or any other debris.
Mfg Campaign: 11424234
Recall Date: Jul 10, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery keeps dying without daily use. I drove my vehicle less than a week ago, no lights left on, nothing in the charging ports, no doors open, and still the battery didn't have enough power to start. I've had to call AAA and have neighbors jump start my vehicle a few times but when I get my battery tested I'm told that my battery is fine and that I do not need a new one. Something is draining my battery and I don't know what.
Corrective Action:
Battery keeps dying without daily use. I drove my vehicle less than a week ago, no lights left on, nothing in the charging ports, no doors open, and still the battery didn't have enough power to start. I've had to call AAA and have neighbors jump start my vehicle a few times but when I get my battery tested I'm told that my battery is fine and that I do not need a new one. Something is draining my battery and I don't know what.
Additional Notes:
Battery keeps dying without daily use. I drove my vehicle less than a week ago, no lights left on, nothing in the charging ports, no doors open, and still the battery didn't have enough power to start. I've had to call AAA and have neighbors jump start my vehicle a few times but when I get my battery tested I'm told that my battery is fine and that I do not need a new one. Something is draining my battery and I don't know what.
Mfg Campaign: 11424077
Recall Date: Jul 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a crack in the glass of my moon roof and the moon roof is not properly sealed so water leaks in to the car. I purchased the vehicle on 6/18/21 and noticed the crack today (6/25/21) as I was examining the car when I was showing it to a friend of mine. I noticed the water leaking in to the car on 6/19/21 and 6/24/21 when I took the vehicle to get washed.
Corrective Action:
There is a crack in the glass of my moon roof and the moon roof is not properly sealed so water leaks in to the car. I purchased the vehicle on 6/18/21 and noticed the crack today (6/25/21) as I was examining the car when I was showing it to a friend of mine. I noticed the water leaking in to the car on 6/19/21 and 6/24/21 when I took the vehicle to get washed.
Additional Notes:
There is a crack in the glass of my moon roof and the moon roof is not properly sealed so water leaks in to the car. I purchased the vehicle on 6/18/21 and noticed the crack today (6/25/21) as I was examining the car when I was showing it to a friend of mine. I noticed the water leaking in to the car on 6/19/21 and 6/24/21 when I took the vehicle to get washed.
Mfg Campaign: 11422369
Recall Date: Jun 25, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Corrective Action:
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Additional Notes:
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Mfg Campaign: 11422048
Recall Date: Jun 23, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Corrective Action:
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Additional Notes:
Follow up-to complaint #11420905 submitted 6/14/2021. The car was taken back to the dealership due to stall, hesitation, slowness, and erratic uncontrolled acceleration. Safety was the main issue. The dealer confirmed the concern and replaced the transmission with a remanufactured one. The problems still remain with the exception of the stalling. We believe this situation requires further thorough investigation and possible recall or new transmission installation.
Mfg Campaign: 11422048
Recall Date: Jun 23, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Corrective Action:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Additional Notes:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Mfg Campaign: 11420905
Recall Date: Jun 14, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Corrective Action:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Additional Notes:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Mfg Campaign: 11420905
Recall Date: Jun 14, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Corrective Action:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Additional Notes:
The 2018 Forrester XT was taken to Subaru Dealer (Gwinnett) for a routine 42,000-mile service. There were no issues with the car. Shortly after picking up and driving approximately 30 miles the car stalled twice at traffic lights. The engine was restarted but started to exhibit sluggish and erratic acceleration, especially from 0-45 MPH. The car was taken back to Gwinnett Subaru the next day. They did some data retrieval and found a mass airflow event, cleaned the air filter, test drove the car, and released it to us. The next few days, the same problems were experienced but the car did not stall. At one point, at a traffic light, the car would simply not accelerate even with full pedal pressure which was gradually increased. When it finally did, it was uncontrolled and erratic. Highway driving once speed was reached seemed normal, but any acceleration from a slower speed was problematic. On Monday 6-14-2021 the car was taken back to the dealer due to serious concerns about safety and the possibility of the loss of power when critically needed or when on the highway. The dealer promised to investigate the problem further. That evening, we were informed that it was their assessment that the car would need a brand new CVT transmission. The car has approximately 41,100 miles and we were told that it would be covered by the 5 years/60,000 miles powertrain warranty. Expected to take 7-10 days for repair.
Mfg Campaign: 11420905
Recall Date: Jun 14, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Corrective Action:
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Additional Notes:
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Mfg Campaign: 11420349
Recall Date: Jun 9, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Corrective Action:
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Additional Notes:
When applying gentle gas pressure at low speed car does not respond for 2-4 seconds, then lurches strongly forward as tho full throttle has been applied. Happens at random times. Dealer said nothing wrong when first happened 2 years ago. Was rare until today when it happened 6 times within 50 miles of city driving. Will see dealer tomorrow. No warnings of any kind. Grave safety hazard as could be hit by traffic when trying to enter street or get out of somebodies way when car does't respond.
Mfg Campaign: 11420349
Recall Date: Jun 9, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield, after being in a garage for A whole weekend cracked. There was no impact, it just split up the middle. This issue has had a class action lawsuit brought up against Subaru, and is something that sadly happened to me to. I am now stuck with an almost 1000 bill. There were no warnings or causes. It happened with no indication this would occur.
Corrective Action:
The windshield, after being in a garage for A whole weekend cracked. There was no impact, it just split up the middle. This issue has had a class action lawsuit brought up against Subaru, and is something that sadly happened to me to. I am now stuck with an almost 1000 bill. There were no warnings or causes. It happened with no indication this would occur.
Additional Notes:
The windshield, after being in a garage for A whole weekend cracked. There was no impact, it just split up the middle. This issue has had a class action lawsuit brought up against Subaru, and is something that sadly happened to me to. I am now stuck with an almost 1000 bill. There were no warnings or causes. It happened with no indication this would occur.
Mfg Campaign: 11419290
Recall Date: Jun 2, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked over half way across due to no apparent reason. Noticed it in the morning after vehicle had been parked in a protected area. The crack continued to get bigger over the next day and now covers over half of the windshield.
Corrective Action:
The windshield cracked over half way across due to no apparent reason. Noticed it in the morning after vehicle had been parked in a protected area. The crack continued to get bigger over the next day and now covers over half of the windshield.
Additional Notes:
The windshield cracked over half way across due to no apparent reason. Noticed it in the morning after vehicle had been parked in a protected area. The crack continued to get bigger over the next day and now covers over half of the windshield.
Mfg Campaign: 11419116
Recall Date: May 31, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Changing wipers blades. Blade hit passenger side windshield and creates a 12 inch crack. Windshield had to be replaced.
Corrective Action:
Changing wipers blades. Blade hit passenger side windshield and creates a 12 inch crack. Windshield had to be replaced.
Additional Notes:
Changing wipers blades. Blade hit passenger side windshield and creates a 12 inch crack. Windshield had to be replaced.
Mfg Campaign: 11418179
Recall Date: May 22, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had numerous times that my car would not start because the battery was dead. I upgraded my battery at purchase because I had the dealer install a remote start. Within a few months my car was completely dead and had to be towed to the dealer, 2.5 hrs away. Subaru replaced the battery with the biggest battery that would fit. The next winter, the same dead battery issues happened. It was suggested that I get a car starter jump pack, to keep on hand, which I used often. Then the battery stopped holding charge for even four days. So they recommended that I get a Trickle charge battery tender, so I did. The dealer thought it might be the remote starter, and replaced that. So far, it has been okay, but it is warmer weather now too. They also recommended that I keep the battery tender plugged in all time, year round, which seems crazy for a new car. I tried several times and ways to download my invoices showing these repairs. All failed.
Corrective Action:
I have had numerous times that my car would not start because the battery was dead. I upgraded my battery at purchase because I had the dealer install a remote start. Within a few months my car was completely dead and had to be towed to the dealer, 2.5 hrs away. Subaru replaced the battery with the biggest battery that would fit. The next winter, the same dead battery issues happened. It was suggested that I get a car starter jump pack, to keep on hand, which I used often. Then the battery stopped holding charge for even four days. So they recommended that I get a Trickle charge battery tender, so I did. The dealer thought it might be the remote starter, and replaced that. So far, it has been okay, but it is warmer weather now too. They also recommended that I keep the battery tender plugged in all time, year round, which seems crazy for a new car. I tried several times and ways to download my invoices showing these repairs. All failed.
Additional Notes:
I have had numerous times that my car would not start because the battery was dead. I upgraded my battery at purchase because I had the dealer install a remote start. Within a few months my car was completely dead and had to be towed to the dealer, 2.5 hrs away. Subaru replaced the battery with the biggest battery that would fit. The next winter, the same dead battery issues happened. It was suggested that I get a car starter jump pack, to keep on hand, which I used often. Then the battery stopped holding charge for even four days. So they recommended that I get a Trickle charge battery tender, so I did. The dealer thought it might be the remote starter, and replaced that. So far, it has been okay, but it is warmer weather now too. They also recommended that I keep the battery tender plugged in all time, year round, which seems crazy for a new car. I tried several times and ways to download my invoices showing these repairs. All failed.
Mfg Campaign: 11417526
Recall Date: May 17, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BATTERY DRAINS FOR SEEMINGLY NO REASON. THE RADIO OR LIGHTS ARE NOT LEFT ON THAT WOULD MAKE THE CAR DRAIN WHILE THE CAR OFF. I HAD TO REPLACE THE BATTERY ON 5/14/2021.
Corrective Action:
BATTERY DRAINS FOR SEEMINGLY NO REASON. THE RADIO OR LIGHTS ARE NOT LEFT ON THAT WOULD MAKE THE CAR DRAIN WHILE THE CAR OFF. I HAD TO REPLACE THE BATTERY ON 5/14/2021.
Additional Notes:
BATTERY DRAINS FOR SEEMINGLY NO REASON. THE RADIO OR LIGHTS ARE NOT LEFT ON THAT WOULD MAKE THE CAR DRAIN WHILE THE CAR OFF. I HAD TO REPLACE THE BATTERY ON 5/14/2021.
Mfg Campaign: 11416768
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery died. Subaru battery drain related
Corrective Action:
The battery died. Subaru battery drain related
Additional Notes:
The battery died. Subaru battery drain related
Mfg Campaign: 11417373
Recall Date: May 16, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE GETTING A 2 HR DENTAL PROCEDURE, THERE WAS AN UNEXPLAINED BATTERY DRAIN, LEAVING THE CAR DEAD. I PAID AAA TO GIVE ME A ROADSIDE EMERGENCY JUMP. I HAD HAD NO PREVIOUS ISSUES.
Corrective Action:
WHILE GETTING A 2 HR DENTAL PROCEDURE, THERE WAS AN UNEXPLAINED BATTERY DRAIN, LEAVING THE CAR DEAD. I PAID AAA TO GIVE ME A ROADSIDE EMERGENCY JUMP. I HAD HAD NO PREVIOUS ISSUES.
Additional Notes:
WHILE GETTING A 2 HR DENTAL PROCEDURE, THERE WAS AN UNEXPLAINED BATTERY DRAIN, LEAVING THE CAR DEAD. I PAID AAA TO GIVE ME A ROADSIDE EMERGENCY JUMP. I HAD HAD NO PREVIOUS ISSUES.
Mfg Campaign: 11416682
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Corrective Action:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Additional Notes:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Mfg Campaign: 11416714
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Corrective Action:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Additional Notes:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Mfg Campaign: 11416714
Recall Date: May 15, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Corrective Action:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Additional Notes:
WENT TO START MY CAR AND BATTERY WAS DEAD. GOT A JUMP FROM AAA BUT SINCE NONE OF THE EYESIGHT SAFETY FEATURES WORKED, I HAD THE CAR TOWED TO SUBARU AND THEY REPLACED THE BATTERY. I WAS TOLD I'D NEED TO DRIVE IT EVERY DAY TO KEEP THE BATTERY CHARGED. THAT'S ABSURD. TO MAKE THINGS WORSE, REMOTE START WILL ONLY WORK FOR 2 STARTS. ON THE 3RD START, IT WON'T START UNLESS YOU START THE CAR MANUALLY. WHAT'S THE POINT OF HAVING A REMOTE START IF YOU HAVE TO START THE CAR MANUALLY EVERY 3 DAYS?
Mfg Campaign: 11416714
Recall Date: May 15, 2021
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