Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUW-08
Recall Date: Dec 2, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUC-88
Recall Date: Feb 6, 2019
Consumer Complaints
1K ComplaintsSubaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already.
Corrective Action:
Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already.
Additional Notes:
Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already.
Mfg Campaign: 11477305
Recall Date: Aug 3, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already.
Corrective Action:
Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already.
Additional Notes:
Braking for stop - brake pedal sinks, car accelerates ; requires extreme brake pedal push to stop car. A very unsafe condition. No warning or any dash board indication. Happened several times already.
Mfg Campaign: 11477305
Recall Date: Aug 3, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2019 Subaru Forester 2.5L JF2SKAEC0KH576270 I use cruise control most of the time in all of my cars. Tapping the inc/dec button in my Subaru changes speed in 5 mph increments. This is very dangerous because my other cars use 1 mph increments. My use case is on long climbs I like to slow down my car 1 or 2 MPH as it works harder. When I double tap the Subaru it drops by 10 MPH instead of the expected 2 MPH. I want Subaru the update the PCM firmware to allow the user to switch to compatibility mode where single tap is 1 MPH and Long tap is 5 MPH.
Corrective Action:
2019 Subaru Forester 2.5L JF2SKAEC0KH576270 I use cruise control most of the time in all of my cars. Tapping the inc/dec button in my Subaru changes speed in 5 mph increments. This is very dangerous because my other cars use 1 mph increments. My use case is on long climbs I like to slow down my car 1 or 2 MPH as it works harder. When I double tap the Subaru it drops by 10 MPH instead of the expected 2 MPH. I want Subaru the update the PCM firmware to allow the user to switch to compatibility mode where single tap is 1 MPH and Long tap is 5 MPH.
Additional Notes:
2019 Subaru Forester 2.5L JF2SKAEC0KH576270 I use cruise control most of the time in all of my cars. Tapping the inc/dec button in my Subaru changes speed in 5 mph increments. This is very dangerous because my other cars use 1 mph increments. My use case is on long climbs I like to slow down my car 1 or 2 MPH as it works harder. When I double tap the Subaru it drops by 10 MPH instead of the expected 2 MPH. I want Subaru the update the PCM firmware to allow the user to switch to compatibility mode where single tap is 1 MPH and Long tap is 5 MPH.
Mfg Campaign: 11477350
Recall Date: Aug 3, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Corrective Action:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Additional Notes:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Mfg Campaign: 11477222
Recall Date: Aug 2, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Corrective Action:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Additional Notes:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Mfg Campaign: 11477222
Recall Date: Aug 2, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Corrective Action:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Additional Notes:
Stopped at a red light. The Forester was in Auto Start/Stop mode and was in Stop. When I tried to start the Forester up again, it would not. A bell started ringing and all the warning lights lit up. I put the car in Park and and within a minute it started up again.
Mfg Campaign: 11477222
Recall Date: Aug 2, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Corrective Action:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Additional Notes:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Mfg Campaign: 11475861
Recall Date: Jul 26, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Corrective Action:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Additional Notes:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Mfg Campaign: 11475861
Recall Date: Jul 26, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Corrective Action:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Additional Notes:
vehicle stalled for no reason causing a dangerous situation, dashboard had 'eyesight' come on, possible crash avoidance feature ??
Mfg Campaign: 11475861
Recall Date: Jul 26, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car started on fire while parked and turned off. The fire was electrical and appeared to be caused by issues in the main wiring harness under the console between the driver and passenger seats.
Corrective Action:
My car started on fire while parked and turned off. The fire was electrical and appeared to be caused by issues in the main wiring harness under the console between the driver and passenger seats.
Additional Notes:
My car started on fire while parked and turned off. The fire was electrical and appeared to be caused by issues in the main wiring harness under the console between the driver and passenger seats.
Mfg Campaign: 11475016
Recall Date: Jul 20, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield was cracked. I heard a pop and then a 15 inch crack spread horizontally across the front windshield in a couple seconds. This is a safety issue because it impaired visibility and altered the integrity of the vehicle. I took pictures of it. It has not been inspected or fixed yet but I have an appointment to do so. There were no warning lights
Corrective Action:
The windshield was cracked. I heard a pop and then a 15 inch crack spread horizontally across the front windshield in a couple seconds. This is a safety issue because it impaired visibility and altered the integrity of the vehicle. I took pictures of it. It has not been inspected or fixed yet but I have an appointment to do so. There were no warning lights
Additional Notes:
The windshield was cracked. I heard a pop and then a 15 inch crack spread horizontally across the front windshield in a couple seconds. This is a safety issue because it impaired visibility and altered the integrity of the vehicle. I took pictures of it. It has not been inspected or fixed yet but I have an appointment to do so. There were no warning lights
Mfg Campaign: 11474619
Recall Date: Jul 18, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated that while the vehicle was parked over night under a car port the next morning it was discovered that the front windshield had developed multiple cracks. The contact indicated that no objects had made contact with the windshield to cause the cracks to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated that while the vehicle was parked over night under a car port the next morning it was discovered that the front windshield had developed multiple cracks. The contact indicated that no objects had made contact with the windshield to cause the cracks to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated that while the vehicle was parked over night under a car port the next morning it was discovered that the front windshield had developed multiple cracks. The contact indicated that no objects had made contact with the windshield to cause the cracks to occur. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000.
Mfg Campaign: 11473830
Recall Date: Jul 14, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased my 2019 Forester brand new and have had minimal issues… most are just annoyances. However, this past weekend I got in my car and there was a spontaneous crack through the middle of the windshield. By the second day, it has expanded to halfway or past halfway across. The crack in directly in the line of sight. When looking into replacement, I realized this is a common issue. I have had cracked windshields before, but they are usually gradual and you have an opportunity to repair it. There was no chance of that since this just seemed to appear.
Corrective Action:
I purchased my 2019 Forester brand new and have had minimal issues… most are just annoyances. However, this past weekend I got in my car and there was a spontaneous crack through the middle of the windshield. By the second day, it has expanded to halfway or past halfway across. The crack in directly in the line of sight. When looking into replacement, I realized this is a common issue. I have had cracked windshields before, but they are usually gradual and you have an opportunity to repair it. There was no chance of that since this just seemed to appear.
Additional Notes:
I purchased my 2019 Forester brand new and have had minimal issues… most are just annoyances. However, this past weekend I got in my car and there was a spontaneous crack through the middle of the windshield. By the second day, it has expanded to halfway or past halfway across. The crack in directly in the line of sight. When looking into replacement, I realized this is a common issue. I have had cracked windshields before, but they are usually gradual and you have an opportunity to repair it. There was no chance of that since this just seemed to appear.
Mfg Campaign: 11472531
Recall Date: Jul 6, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield started cracking. Affects EyeSight safety system.
Corrective Action:
Windshield started cracking. Affects EyeSight safety system.
Additional Notes:
Windshield started cracking. Affects EyeSight safety system.
Mfg Campaign: 11472370
Recall Date: Jul 5, 2022
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When parking the vehicle has experience unexpected acceleration. this issue has occurred 2 times in the last few months and thankfully I did not hit another vehicle or person. I called the dealer but unfortunately they informed me that unless this happens with a tech in the car they will not replace anything
Corrective Action:
When parking the vehicle has experience unexpected acceleration. this issue has occurred 2 times in the last few months and thankfully I did not hit another vehicle or person. I called the dealer but unfortunately they informed me that unless this happens with a tech in the car they will not replace anything
Additional Notes:
When parking the vehicle has experience unexpected acceleration. this issue has occurred 2 times in the last few months and thankfully I did not hit another vehicle or person. I called the dealer but unfortunately they informed me that unless this happens with a tech in the car they will not replace anything
Mfg Campaign: 11470242
Recall Date: Jun 21, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was parked, she saw a 2–3-inch crack on the lower passenger’s side windshield. The contact stated that the crack had since expanded to approximately 16-inches. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,205.
Corrective Action:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was parked, she saw a 2–3-inch crack on the lower passenger’s side windshield. The contact stated that the crack had since expanded to approximately 16-inches. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,205.
Additional Notes:
The contact owns a 2019 Subaru Forester. The contact stated while the vehicle was parked, she saw a 2–3-inch crack on the lower passenger’s side windshield. The contact stated that the crack had since expanded to approximately 16-inches. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,205.
Mfg Campaign: 11469742
Recall Date: Jun 17, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UNKNOWN. There is some sort of battery drain issue causing the battery to die and prevent my car from starting. The battery has been tested independently at two different locations, both of which found the battery was operating properly. My mechanic checked for anything causing any phantom power drain from the battery and could not locate anything. The tow truck operator told me they've been seeing and issue with Subarus where very new cars are having their battery die when there is no reason for it to.
Corrective Action:
UNKNOWN. There is some sort of battery drain issue causing the battery to die and prevent my car from starting. The battery has been tested independently at two different locations, both of which found the battery was operating properly. My mechanic checked for anything causing any phantom power drain from the battery and could not locate anything. The tow truck operator told me they've been seeing and issue with Subarus where very new cars are having their battery die when there is no reason for it to.
Additional Notes:
UNKNOWN. There is some sort of battery drain issue causing the battery to die and prevent my car from starting. The battery has been tested independently at two different locations, both of which found the battery was operating properly. My mechanic checked for anything causing any phantom power drain from the battery and could not locate anything. The tow truck operator told me they've been seeing and issue with Subarus where very new cars are having their battery die when there is no reason for it to.
Mfg Campaign: 11469582
Recall Date: Jun 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FROM PASSENGER SIDE "A" PILLAR 1/3 OF THE WAY DOWN FROM THE TOP ACROSS PASSENGER SIDE WINDSHIELD TO THE MIDDLE OF THE WINDSHIELD. ASIDE FROM THE OBVIOUS SAFETY FACTOR THE CRACK ALSO RENDERED THE CAR'S ADAS "EYESIGHT" SYSTEM INEFFECTIVE.
Corrective Action:
WINDSHIELD CRACKED FROM PASSENGER SIDE "A" PILLAR 1/3 OF THE WAY DOWN FROM THE TOP ACROSS PASSENGER SIDE WINDSHIELD TO THE MIDDLE OF THE WINDSHIELD. ASIDE FROM THE OBVIOUS SAFETY FACTOR THE CRACK ALSO RENDERED THE CAR'S ADAS "EYESIGHT" SYSTEM INEFFECTIVE.
Additional Notes:
WINDSHIELD CRACKED FROM PASSENGER SIDE "A" PILLAR 1/3 OF THE WAY DOWN FROM THE TOP ACROSS PASSENGER SIDE WINDSHIELD TO THE MIDDLE OF THE WINDSHIELD. ASIDE FROM THE OBVIOUS SAFETY FACTOR THE CRACK ALSO RENDERED THE CAR'S ADAS "EYESIGHT" SYSTEM INEFFECTIVE.
Mfg Campaign: 11469434
Recall Date: Jun 15, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well.
Corrective Action:
The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well.
Additional Notes:
The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well.
Mfg Campaign: 11469473
Recall Date: Jun 15, 2022
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well.
Corrective Action:
The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well.
Additional Notes:
The lane keeping assist even when shut off prevents lane changes. A truck drifted into my lane and I had to use extreme force to steer over the car. The collision assist will randomly brake at high way speeds, also while off. The brakes will get squishy, not properly engage and make funny noises while the parking collision is off as well.
Mfg Campaign: 11469473
Recall Date: Jun 15, 2022
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