Complaints & Recalls
Consumer Complaints
761 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2020 Subaru Forester has less than 12,000 miles at the time of this complaint, but I am waiting on my fourth (4th) windshield for replacement. I have already paid the dealership, but no windshields have been received in over 2 months. My last windshield replacement was the last windshield that the dealership received. The windshields seem extremely thin and sometimes no rock ding occurred but the windshield was discovered shattered in my garage. My current windshield encountered a small piece of road debris and the windshield completely shattered and glass fragments were on my dashboard. If anything contacts my current windshield I fear it will completely disintegrate and my vehicle will be left with no windshield. My car is still under full warranty and I have met with dealership staff regarding the windshields, any recalls, my safety concerns, and no one has done anything except left me pay for a windshield that they have no idea when or it it may arrive. One part department staff member (Ryan), stated that even if they receive the Forester windshields, they may not arrive intact since they shatter and break during transport. This is EXTREMELY concerning and it OBVIOUSLY a safety issue with these vehicles. If I had been aware of this issue I would have purchased another brans and make of vehicle in October 2019.
Corrective Action:
My 2020 Subaru Forester has less than 12,000 miles at the time of this complaint, but I am waiting on my fourth (4th) windshield for replacement. I have already paid the dealership, but no windshields have been received in over 2 months. My last windshield replacement was the last windshield that the dealership received. The windshields seem extremely thin and sometimes no rock ding occurred but the windshield was discovered shattered in my garage. My current windshield encountered a small piece of road debris and the windshield completely shattered and glass fragments were on my dashboard. If anything contacts my current windshield I fear it will completely disintegrate and my vehicle will be left with no windshield. My car is still under full warranty and I have met with dealership staff regarding the windshields, any recalls, my safety concerns, and no one has done anything except left me pay for a windshield that they have no idea when or it it may arrive. One part department staff member (Ryan), stated that even if they receive the Forester windshields, they may not arrive intact since they shatter and break during transport. This is EXTREMELY concerning and it OBVIOUSLY a safety issue with these vehicles. If I had been aware of this issue I would have purchased another brans and make of vehicle in October 2019.
Additional Notes:
My 2020 Subaru Forester has less than 12,000 miles at the time of this complaint, but I am waiting on my fourth (4th) windshield for replacement. I have already paid the dealership, but no windshields have been received in over 2 months. My last windshield replacement was the last windshield that the dealership received. The windshields seem extremely thin and sometimes no rock ding occurred but the windshield was discovered shattered in my garage. My current windshield encountered a small piece of road debris and the windshield completely shattered and glass fragments were on my dashboard. If anything contacts my current windshield I fear it will completely disintegrate and my vehicle will be left with no windshield. My car is still under full warranty and I have met with dealership staff regarding the windshields, any recalls, my safety concerns, and no one has done anything except left me pay for a windshield that they have no idea when or it it may arrive. One part department staff member (Ryan), stated that even if they receive the Forester windshields, they may not arrive intact since they shatter and break during transport. This is EXTREMELY concerning and it OBVIOUSLY a safety issue with these vehicles. If I had been aware of this issue I would have purchased another brans and make of vehicle in October 2019.
Mfg Campaign: 11437901
Recall Date: Oct 23, 2021
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
Corrective Action:
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
Additional Notes:
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
Mfg Campaign: 11436963
Recall Date: Oct 15, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
Corrective Action:
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
Additional Notes:
When climbing shallow hills, car will buck and surge. Engine RPM seemed to stay constant. The transmission seemed to be unable to decide on which gear it should be in. No accident occurred, but surging made the car's performance unpredictable in traffic. Reported to dealer, who noted that this has happened to other cars in the past.
Mfg Campaign: 11436963
Recall Date: Oct 15, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
Mfg Campaign: 11436629
Recall Date: Oct 13, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that while the wife was pressing the brake pedal and attempting to park the vehicle suddenly experienced unintended acceleration and crashed into a brick building. During the crash, the front end of the vehicle sustained severe damage but the airbags did not deploy. The driver suffered head and torso injuries which required medical treatment. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer was notified of the incident. The local dealer was not contacted. The failure mileage was 13,000.
Mfg Campaign: 11436629
Recall Date: Oct 13, 2021
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
Mfg Campaign: 11435551
Recall Date: Oct 5, 2021
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Subaru Forest. The contact stated that the brake failed. The contact stated that when the driver was reversing the vehicle out of the driveway, the vehicle abruptly accelerated and the driver engaged the brake pedal. However, the brake system failed to bring the vehicle to a stop. The vehicle proceeded and came to a stop when it crashed into a tree and damaged the vehicle taillight, the muffler, and a small window located at the rear passenger door area separated from the vehicle. There were no warning lights before during or after the failure occurred. The driver suffered injuries to the neck and shoulder the driver was taken to the hospital. The vehicle was not taken to the dealer to have a diagnostic performed. The vehicle was not repaired. A police report was not filed. The manufacturer was not contacted. The failure mileage was 12,000.
Mfg Campaign: 11435551
Recall Date: Oct 5, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
Corrective Action:
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
Additional Notes:
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
Mfg Campaign: 11435276
Recall Date: Oct 3, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
Corrective Action:
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
Additional Notes:
The fuel saving stop/go feature is unsafe. It stops engine at signal lights and during stop and go traffic. When it restarts the engine shakes and hesitates to go when signal lights changes. This model doesn't allow the owner to permanent disable this function as in other models. It will cause lots rear - end related or other serious accidents on high speed roadways and freeways as this function continues.
Mfg Campaign: 11435276
Recall Date: Oct 3, 2021
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
Corrective Action:
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
Additional Notes:
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
Mfg Campaign: 11434211
Recall Date: Sep 24, 2021
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
Corrective Action:
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
Additional Notes:
At one year old this vehicle was involved in a frontal collision with a deer and immediately upon impact burst into flames. The fire breached the firewall between the engine compartment and passenger compartment within less then a minute. Within 2 minutes the engine compartment and front seat area was completely engulfed in flames and within 3 minutes the entire vehicle was engulfed. It appears the fire started as the fuel shut-off system that is supposed to stop the fuel from flowing once the airbags are deployed failed. This put the occupants of this vehicle and any others had this been a collision with another vehicle in extreme danger of serious injury if not even death. Had the driver been incapacitated, not been able to open the door or had a child to remove from a car seat there would have been certain death due to the extremely rapid spread of the fire throughout the entire vehicle. This has been reported to Subaru of America. The vehicle is currently being inspected by the insurance carrier. There were no prior warnings that there were any concerns with the safety features of this vehicle. It was just serviced by the dealer one month prior to the accident. In reviewing other complaints on the NHTSA website there is a complaint of a 2019 Subaru Forester that experienced this same complete and total destruction due to a fire erupting upon impact in what should have been a minor frontal collision.
Mfg Campaign: 11434211
Recall Date: Sep 24, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The glass broke after the windshield wiper was placed down on it. The windshield glass is broken twice this year. I just replaced it several months ago. It has cracked in the same spot on the passenger side right
Corrective Action:
The glass broke after the windshield wiper was placed down on it. The windshield glass is broken twice this year. I just replaced it several months ago. It has cracked in the same spot on the passenger side right
Additional Notes:
The glass broke after the windshield wiper was placed down on it. The windshield glass is broken twice this year. I just replaced it several months ago. It has cracked in the same spot on the passenger side right
Mfg Campaign: 11433532
Recall Date: Sep 19, 2021
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I apply brakes to stop, the car surges forward.
Corrective Action:
When I apply brakes to stop, the car surges forward.
Additional Notes:
When I apply brakes to stop, the car surges forward.
Mfg Campaign: 11433173
Recall Date: Sep 16, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that she noticed a fracture on the windshield on the passenger side of the vehicle that was caused without impact. The vehicle was taken to a body shop and it was stated that there was no impact found. The vehicle was repaired. The dealer was made aware of the issue and confirmed no recall or coverage for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that she noticed a fracture on the windshield on the passenger side of the vehicle that was caused without impact. The vehicle was taken to a body shop and it was stated that there was no impact found. The vehicle was repaired. The dealer was made aware of the issue and confirmed no recall or coverage for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that she noticed a fracture on the windshield on the passenger side of the vehicle that was caused without impact. The vehicle was taken to a body shop and it was stated that there was no impact found. The vehicle was repaired. The dealer was made aware of the issue and confirmed no recall or coverage for the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,000.
Mfg Campaign: 11432961
Recall Date: Sep 14, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 20,804. The VIN was unavailable.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 20,804. The VIN was unavailable.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The dealer and manufacturer were not made aware of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 20,804. The VIN was unavailable.
Mfg Campaign: 11432822
Recall Date: Sep 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no reason from the pass side front pillar to the middle of the windshield
Corrective Action:
Windshield cracked for no reason from the pass side front pillar to the middle of the windshield
Additional Notes:
Windshield cracked for no reason from the pass side front pillar to the middle of the windshield
Mfg Campaign: 11432577
Recall Date: Sep 11, 2021
Subaru Of America, Inc.
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Potential Consequences:
The contact owns a 2020 Subaru Forester. The contact stated that while sitting in the passenger’s side seat, the air bag warning light failed to engage. The contact stated that she weighs approximately 95 pounds and must use added weights to engage the air bag system. Additionally, while in the vehicle the air bag warning indicator light randomly illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 0.
Corrective Action:
The contact owns a 2020 Subaru Forester. The contact stated that while sitting in the passenger’s side seat, the air bag warning light failed to engage. The contact stated that she weighs approximately 95 pounds and must use added weights to engage the air bag system. Additionally, while in the vehicle the air bag warning indicator light randomly illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 0.
Additional Notes:
The contact owns a 2020 Subaru Forester. The contact stated that while sitting in the passenger’s side seat, the air bag warning light failed to engage. The contact stated that she weighs approximately 95 pounds and must use added weights to engage the air bag system. Additionally, while in the vehicle the air bag warning indicator light randomly illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 0.
Mfg Campaign: 11432194
Recall Date: Sep 8, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2020 Subaru Forester - windshield internal crack on passenger side
Corrective Action:
2020 Subaru Forester - windshield internal crack on passenger side
Additional Notes:
2020 Subaru Forester - windshield internal crack on passenger side
Mfg Campaign: 11431738
Recall Date: Sep 4, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
2020 Subaru Forester windshield cracked, for no apparent reason, while parked overnight on my driveway. No objects impacted the windshield.
Corrective Action:
2020 Subaru Forester windshield cracked, for no apparent reason, while parked overnight on my driveway. No objects impacted the windshield.
Additional Notes:
2020 Subaru Forester windshield cracked, for no apparent reason, while parked overnight on my driveway. No objects impacted the windshield.
Mfg Campaign: 11431671
Recall Date: Sep 3, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On August 28, 2021, while driving on a one-way private road that leads to my home, I heard a loud pop and a foot-long crack instantly appeared on my driver's side windshield. I saw no rocks, no projectiles, nothing. This was a spontaneous crack on the windshield. This car is only a year and a half old with very little mileage. My 10 year-old granddaughter was in the car with me. I bought this car because of Subaru's safety record. Now I find out that Subaru knew they had defective windshields and did not issue recalls and/or inform their customers of this problem. My granddaughter's safety is my top priority. Subaru needs to live up to their ideals and fix this problem immediately and without charging any of their customers.
Corrective Action:
On August 28, 2021, while driving on a one-way private road that leads to my home, I heard a loud pop and a foot-long crack instantly appeared on my driver's side windshield. I saw no rocks, no projectiles, nothing. This was a spontaneous crack on the windshield. This car is only a year and a half old with very little mileage. My 10 year-old granddaughter was in the car with me. I bought this car because of Subaru's safety record. Now I find out that Subaru knew they had defective windshields and did not issue recalls and/or inform their customers of this problem. My granddaughter's safety is my top priority. Subaru needs to live up to their ideals and fix this problem immediately and without charging any of their customers.
Additional Notes:
On August 28, 2021, while driving on a one-way private road that leads to my home, I heard a loud pop and a foot-long crack instantly appeared on my driver's side windshield. I saw no rocks, no projectiles, nothing. This was a spontaneous crack on the windshield. This car is only a year and a half old with very little mileage. My 10 year-old granddaughter was in the car with me. I bought this car because of Subaru's safety record. Now I find out that Subaru knew they had defective windshields and did not issue recalls and/or inform their customers of this problem. My granddaughter's safety is my top priority. Subaru needs to live up to their ideals and fix this problem immediately and without charging any of their customers.
Mfg Campaign: 11431013
Recall Date: Aug 30, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury