Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRP-23
Recall Date: Nov 9, 2023
Consumer Complaints
79 ComplaintsSubaru Of America, Inc.
Defect Description:
SEATS
Potential Consequences:
The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.
Corrective Action:
The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.
Additional Notes:
The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it or replicate it despite the fact that they agree that videos shown by the owner clearly point to this noise.
Mfg Campaign: 11617947
Recall Date: Oct 3, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked after dust hit car while on road. Crack split aggressively in 1 day from 1 inch to 14 inches. This is the SECOND time it has happened.
Corrective Action:
Windshield cracked after dust hit car while on road. Crack split aggressively in 1 day from 1 inch to 14 inches. This is the SECOND time it has happened.
Additional Notes:
Windshield cracked after dust hit car while on road. Crack split aggressively in 1 day from 1 inch to 14 inches. This is the SECOND time it has happened.
Mfg Campaign: 11613390
Recall Date: Sep 9, 2024
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Corrective Action:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Additional Notes:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Mfg Campaign: 11611294
Recall Date: Aug 27, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Corrective Action:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Additional Notes:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Mfg Campaign: 11611294
Recall Date: Aug 27, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Corrective Action:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Additional Notes:
I see black/gray spots on the headlights and sometimes I cannot detect if it is something in the road. Especially if it is raining. I called today for my maintenance and I am going to address this. Another issue that scared me to death. I was backing out of my garage, I was clear to continue backing but it kept beeping. Again I checked and nothing there, I began to continue and all of a sudden the car braked on its on hard. It was so alarming. I’m glad I was not in traffic. I am addressing this as well at my dealership. Another issue, I am feeling a hesitation when I accelerate, like it is not getting gas, then it starts going without hesitation. I am addressing this as well at my dealership. Another issue all of a sudden the eye sight crossed through came on. No reason for it to come on. I will address with the dealership.
Mfg Campaign: 11611294
Recall Date: Aug 27, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Corrective Action:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Additional Notes:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Mfg Campaign: 11610406
Recall Date: Aug 23, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Corrective Action:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Additional Notes:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Mfg Campaign: 11610406
Recall Date: Aug 23, 2024
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Corrective Action:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Additional Notes:
The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.
Mfg Campaign: 11610406
Recall Date: Aug 23, 2024
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11609615
Recall Date: Aug 20, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Corrective Action:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Additional Notes:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Mfg Campaign: 11608272
Recall Date: Aug 13, 2024
Subaru Of America, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Corrective Action:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Additional Notes:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Mfg Campaign: 11608272
Recall Date: Aug 13, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Corrective Action:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Additional Notes:
I checked on KBB.com and my car came up as having a recall for the drive shaft. The NHTSA Campaign ID - 23V754000 and when I called my dealership about it, I am being told that there is no recall. This is a serious issue and I am seriously concerned.,
Mfg Campaign: 11608272
Recall Date: Aug 13, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car was parked for several weeks in a friend's driveway. I was on a trip overseas. When I came back, I started the car and the rear window glass shattered and blew into the car. There was no evidence of anything striking the glass from outside.
Corrective Action:
The car was parked for several weeks in a friend's driveway. I was on a trip overseas. When I came back, I started the car and the rear window glass shattered and blew into the car. There was no evidence of anything striking the glass from outside.
Additional Notes:
The car was parked for several weeks in a friend's driveway. I was on a trip overseas. When I came back, I started the car and the rear window glass shattered and blew into the car. There was no evidence of anything striking the glass from outside.
Mfg Campaign: 11605628
Recall Date: Jul 31, 2024
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Corrective Action:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Additional Notes:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Mfg Campaign: 11603673
Recall Date: Jul 22, 2024
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Corrective Action:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Additional Notes:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Mfg Campaign: 11603673
Recall Date: Jul 22, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Corrective Action:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Additional Notes:
I was driving the car, towards the end of about a 40-minute drive the car, I can best describe, lost its mind. Without any prior signs of symptoms, in about the span of 5-10 seconds, the check engine light came on, then eyesight warning came on, then traction system error appeared and I lost all power. It started braking on its own and completely acting on its own. I could still steer, but I had no other control over the vehicle! THANKFULLY I was in a 25 MPH zone, with no other vehicles or pedestrians anywhere near me. I was able to steer the piece of junk into a vacant loading dock and at least get it off the street. I shudder to think what would have happened to me if the car did this on the interstate that I had exited from not five minutes prior to this incident. The car was rendered undriveable. I had it towed to the dealership. I don't know what is wrong with it yet as the dealer is closed on Sunday. This was an EXTREMELY DANGEROUS SITUATION! If the car lost its mind a mere five minutes earlier than it did, I could have been killed! I am still shaking from this incident.
Mfg Campaign: 11603673
Recall Date: Jul 22, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.
Corrective Action:
I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.
Additional Notes:
I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.
Mfg Campaign: 11602395
Recall Date: Jul 15, 2024
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.
Corrective Action:
I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.
Additional Notes:
I was driving down the main street of a small city. There is a decent amount of traffic, so I’m not sure what speed I was going but likely no more than 25 mph. All of a sudden, for no apparent reason, the pre-collision braking went into effect and slammed me to a total stop. I wasn’t too close to the vehicle in front of me, there were no pedestrians in the road, etc. thankfully the vehicle behind me was able to stop and did not hit me. I was able to move forward and pulled into the closet parking lot. I looked and could see anything directly on my vehicle. Subaru is saying that one of my tire’s pressure was low and that may have caused it or sunlight may have caused it. There was no low tire pressure light on my vehicle. The light had been on not too long before this and I had filled the tires. But no warning light on the day this happened. I was able to successfully drive further with no issues. Subaru does not seem to be taking this seriously. But, no matter the cause, if either of these things will cause a vehicle to come to an immediate stop, that is definitely a safety issue. And it is a safety concern that should be looked into.
Mfg Campaign: 11602395
Recall Date: Jul 15, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11600803
Recall Date: Jul 10, 2024
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owns a 2023 Subaru Forester. The contact stated while driving 65 MPH, the vehicle accelerated unintendedly and the RPMs were significantly high. The contact depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact shifted to park(P) and turned off the vehicle, and the vehicle decelerated. The contact was able to pull to the side of the road. The contact stated that upon restarting the vehicle, the vehicle operated as needed. Additionally, the contact stated while his wife was reversing, the vehicle accelerated unintendedly and hit a chained gate. The contact's wife depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The vehicle went into the woods, hit several small trees, and then the vehicle crashed into a big tree and bounced 30 ft. away from the tree. The air bags failed to deploy. The contact's wife sustained a sore neck, but did not seek medical assistance. A police report was filed. The dealer was notified of the failure. The vehicle was towed to an auto collision repair shop, awaiting for a damage estimate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11600803
Recall Date: Jul 10, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury