Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRP-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2024 Forester vehicles. The engine water pipe may have loose attachment bolts, allowing the pipe to lose its seal and leak coolant.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRO-23
Recall Date: Oct 26, 2023
Consumer Complaints
25 ComplaintsSubaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The passenager airbag on won't activate at the 88lb weight per local Subaru of Gallatin dealership where I purchased the car from. They did a test with 88lbs in another Subaru vehicle and the passenger airbag on activated but won't activate on in the 2024 Subaru Forester. The local dealership stated that the airbag sensor is off by 10lbs in the vehicle I have. I have asked the dealership to address this issue three times. The third time they stated that Subrau is aware of the issue but there is no current solution.
Corrective Action:
The passenager airbag on won't activate at the 88lb weight per local Subaru of Gallatin dealership where I purchased the car from. They did a test with 88lbs in another Subaru vehicle and the passenger airbag on activated but won't activate on in the 2024 Subaru Forester. The local dealership stated that the airbag sensor is off by 10lbs in the vehicle I have. I have asked the dealership to address this issue three times. The third time they stated that Subrau is aware of the issue but there is no current solution.
Additional Notes:
The passenager airbag on won't activate at the 88lb weight per local Subaru of Gallatin dealership where I purchased the car from. They did a test with 88lbs in another Subaru vehicle and the passenger airbag on activated but won't activate on in the 2024 Subaru Forester. The local dealership stated that the airbag sensor is off by 10lbs in the vehicle I have. I have asked the dealership to address this issue three times. The third time they stated that Subrau is aware of the issue but there is no current solution.
Mfg Campaign: 11676287
Recall Date: Jul 25, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On 6/10/2025 noticed a small crack on the left side drivers windshield when getting ready to go to work. Nothing hit it that I know of, it just appeared one afternoon. Since then the crack has been growing and blocking drivers view. This is 2024 Subaru Forester. There is a won lawsuit for Subaru windshields doing similar thing on 2019-2022 models.
Corrective Action:
On 6/10/2025 noticed a small crack on the left side drivers windshield when getting ready to go to work. Nothing hit it that I know of, it just appeared one afternoon. Since then the crack has been growing and blocking drivers view. This is 2024 Subaru Forester. There is a won lawsuit for Subaru windshields doing similar thing on 2019-2022 models.
Additional Notes:
On 6/10/2025 noticed a small crack on the left side drivers windshield when getting ready to go to work. Nothing hit it that I know of, it just appeared one afternoon. Since then the crack has been growing and blocking drivers view. This is 2024 Subaru Forester. There is a won lawsuit for Subaru windshields doing similar thing on 2019-2022 models.
Mfg Campaign: 11668431
Recall Date: Jun 22, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked during rainstorm [XXX] in San Diego in upper right corner, After 3 days crack appeared which has now spread to 4 inches Dealer has confirmed that winsheild needs reapir and is not covered by bumper to bumber warranty Vehicle only has mileage of 7900 since delivery Estimated cost of replacement $1400 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Windshield cracked during rainstorm [XXX] in San Diego in upper right corner, After 3 days crack appeared which has now spread to 4 inches Dealer has confirmed that winsheild needs reapir and is not covered by bumper to bumber warranty Vehicle only has mileage of 7900 since delivery Estimated cost of replacement $1400 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Windshield cracked during rainstorm [XXX] in San Diego in upper right corner, After 3 days crack appeared which has now spread to 4 inches Dealer has confirmed that winsheild needs reapir and is not covered by bumper to bumber warranty Vehicle only has mileage of 7900 since delivery Estimated cost of replacement $1400 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652560
Recall Date: Apr 3, 2025
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Potential Consequences:
I opened the back hatch of my 2024 Subaru Forester to retrieve an item. I then pressed the button to close the hatch. It was an extremely windy day and right when I pressed the button to close the hatch an empty grocery bag blew out of the car. I caught it and shoved it back into the car. The hatch was closing at the time and it struck me on the head. I contacted a local Subaru dealer and Subaru corporate to confirm that the hatch was supposed to stop and reverse when encountering an obstruction. It did not. I have been suffering from a severe headache since this happened a week ago. I will be taking my car in to have it repaired as well as seeing a doctor since my headache has not resolved. Please investigate and ensure this safety issue is corrected by Subaru.
Corrective Action:
I opened the back hatch of my 2024 Subaru Forester to retrieve an item. I then pressed the button to close the hatch. It was an extremely windy day and right when I pressed the button to close the hatch an empty grocery bag blew out of the car. I caught it and shoved it back into the car. The hatch was closing at the time and it struck me on the head. I contacted a local Subaru dealer and Subaru corporate to confirm that the hatch was supposed to stop and reverse when encountering an obstruction. It did not. I have been suffering from a severe headache since this happened a week ago. I will be taking my car in to have it repaired as well as seeing a doctor since my headache has not resolved. Please investigate and ensure this safety issue is corrected by Subaru.
Additional Notes:
I opened the back hatch of my 2024 Subaru Forester to retrieve an item. I then pressed the button to close the hatch. It was an extremely windy day and right when I pressed the button to close the hatch an empty grocery bag blew out of the car. I caught it and shoved it back into the car. The hatch was closing at the time and it struck me on the head. I contacted a local Subaru dealer and Subaru corporate to confirm that the hatch was supposed to stop and reverse when encountering an obstruction. It did not. I have been suffering from a severe headache since this happened a week ago. I will be taking my car in to have it repaired as well as seeing a doctor since my headache has not resolved. Please investigate and ensure this safety issue is corrected by Subaru.
Mfg Campaign: 11647168
Recall Date: Mar 8, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked in same exact spot on bottom of windshield with no point of impact while sitting in our garage. Looks like it started at heating element. Our windshield was replaced for this same reason 2 months ago
Corrective Action:
Windshield cracked in same exact spot on bottom of windshield with no point of impact while sitting in our garage. Looks like it started at heating element. Our windshield was replaced for this same reason 2 months ago
Additional Notes:
Windshield cracked in same exact spot on bottom of windshield with no point of impact while sitting in our garage. Looks like it started at heating element. Our windshield was replaced for this same reason 2 months ago
Mfg Campaign: 11643136
Recall Date: Feb 17, 2025
Subaru Of America, Inc.
Defect Description:
TIRES
Potential Consequences:
Bridgestone Ecopia H/L Plus tires are M+S rated. They actually have almost no traction in the snow. I can be going under 5 mph on level ground and apply roughly 30% breaking power and the tires start to slip. They are going to kill someone.
Corrective Action:
Bridgestone Ecopia H/L Plus tires are M+S rated. They actually have almost no traction in the snow. I can be going under 5 mph on level ground and apply roughly 30% breaking power and the tires start to slip. They are going to kill someone.
Additional Notes:
Bridgestone Ecopia H/L Plus tires are M+S rated. They actually have almost no traction in the snow. I can be going under 5 mph on level ground and apply roughly 30% breaking power and the tires start to slip. They are going to kill someone.
Mfg Campaign: 11642077
Recall Date: Feb 11, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN
Corrective Action:
UNKNOWN
Additional Notes:
UNKNOWN
Mfg Campaign: 11641300
Recall Date: Feb 7, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638044
Recall Date: Jan 23, 2025
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
What Component or system failed or malfunctioned. A control system (I am guessing a computer or software problem occurred. The car had a sudden unexpected acceleration. On [XXX] my 2024 Subaru Forester Sport while completing parking in a parking spot had a sudden unintended acceleration event. My foot was not on the acceleration. The automobile travelled at least 27 feet before I was able to stop the vehicle. The car skidded when I depressed the brakes. How was your safety or the safety of others put at risk? The car accelerated over curbs and a planter and onto a wide sidewalk with a bus stop. The car hit the bus stop structure and a sign. If there had been a pedestrian on the sidewalk, the pedestrian might have been killed. If the car had travelled another 10 feet, I would have been crossing a busy boulevard. Has the problem been reproduced or confirmed by a dealer or independent service center? The car was taken to Dalton Subaru dealership in National City, California. Dalton Subaru did an initial test of systems with their computer. Subaru of America investigated. The Subaru of America corporation stated the accident was due to driver's error and that my foot was not on the accelerator. THIS STATEMENT IS NOT TRUE! I am 100% sure that my foot was not on the accelerator when the car had a sudden unintended acceleration. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others. The Subaru of America Corporation has inspected the car. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs. The Sudden Unintended Acceleration event happened only once. It occurred on [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638044
Recall Date: Jan 23, 2025
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Left the house and at about 1.5 miles while approaching a stop sign the vehicle brakes did not engage even when pushing all the way down. Resulting in a collision that landed in a corn field and jumping over a ditch. Vehicle has not been inspected by a mechanic but will be heading to repair shop soon. Would like to know any information the NHTSA would like to collect during repairs to rely the information to the shop. Safety was put at risk by crossing an intersection and running a stop sign. Luckily no other vehicles were impacted. Problem has not been able to be reproduced as the vehicle is not drivable. It has not been inspected by manufacturer but is not drivable. Police report available and provided on this form. No warning or signs. Vehicle is new purchased January 2024. Currently many warning signs on dashboard post accident. Additional information needed for this report (Repair cost, insurance claim etc) will be provided once available.
Corrective Action:
Left the house and at about 1.5 miles while approaching a stop sign the vehicle brakes did not engage even when pushing all the way down. Resulting in a collision that landed in a corn field and jumping over a ditch. Vehicle has not been inspected by a mechanic but will be heading to repair shop soon. Would like to know any information the NHTSA would like to collect during repairs to rely the information to the shop. Safety was put at risk by crossing an intersection and running a stop sign. Luckily no other vehicles were impacted. Problem has not been able to be reproduced as the vehicle is not drivable. It has not been inspected by manufacturer but is not drivable. Police report available and provided on this form. No warning or signs. Vehicle is new purchased January 2024. Currently many warning signs on dashboard post accident. Additional information needed for this report (Repair cost, insurance claim etc) will be provided once available.
Additional Notes:
Left the house and at about 1.5 miles while approaching a stop sign the vehicle brakes did not engage even when pushing all the way down. Resulting in a collision that landed in a corn field and jumping over a ditch. Vehicle has not been inspected by a mechanic but will be heading to repair shop soon. Would like to know any information the NHTSA would like to collect during repairs to rely the information to the shop. Safety was put at risk by crossing an intersection and running a stop sign. Luckily no other vehicles were impacted. Problem has not been able to be reproduced as the vehicle is not drivable. It has not been inspected by manufacturer but is not drivable. Police report available and provided on this form. No warning or signs. Vehicle is new purchased January 2024. Currently many warning signs on dashboard post accident. Additional information needed for this report (Repair cost, insurance claim etc) will be provided once available.
Mfg Campaign: 11632976
Recall Date: Dec 29, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While I was driving my brand new car on a wide highway, with no other cars or buildings nearby, the driver's side rear-door window suddenly blew out with a loud "pop," shattering completely. Glass pieces came into the passenger area, and fortunately missed hurting my child who was in her safety seat. Also glass pieces damaged the paint on that side of the car. I was not aware of any previous damage to the window, nor heard anything hit the car on this trip. I had driven almost 100 miles before this happened. Temperatures were in the mid 40s. My insurance is handling the repairs, as window glass is not covered under new car warranty. I am aware that Subaru issued a 2019 recall specifically for the driver's side rear-door window in another model, so in case there is a continuing issue, I am submitting this incident.
Corrective Action:
While I was driving my brand new car on a wide highway, with no other cars or buildings nearby, the driver's side rear-door window suddenly blew out with a loud "pop," shattering completely. Glass pieces came into the passenger area, and fortunately missed hurting my child who was in her safety seat. Also glass pieces damaged the paint on that side of the car. I was not aware of any previous damage to the window, nor heard anything hit the car on this trip. I had driven almost 100 miles before this happened. Temperatures were in the mid 40s. My insurance is handling the repairs, as window glass is not covered under new car warranty. I am aware that Subaru issued a 2019 recall specifically for the driver's side rear-door window in another model, so in case there is a continuing issue, I am submitting this incident.
Additional Notes:
While I was driving my brand new car on a wide highway, with no other cars or buildings nearby, the driver's side rear-door window suddenly blew out with a loud "pop," shattering completely. Glass pieces came into the passenger area, and fortunately missed hurting my child who was in her safety seat. Also glass pieces damaged the paint on that side of the car. I was not aware of any previous damage to the window, nor heard anything hit the car on this trip. I had driven almost 100 miles before this happened. Temperatures were in the mid 40s. My insurance is handling the repairs, as window glass is not covered under new car warranty. I am aware that Subaru issued a 2019 recall specifically for the driver's side rear-door window in another model, so in case there is a continuing issue, I am submitting this incident.
Mfg Campaign: 11629256
Recall Date: Dec 6, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2024 Subaru Forester. The contact stated that while the passenger’s side front seat was occupied by an 85-pound adult carrying a purse and holding a dog weighing 19 pounds, the air bag warning light was off. The contact stated that the air bag was inoperable. The contact stated that while the passenger’s side front seat was occupied, the air bag warning light was on. The vehicle was taken to the local dealer, who was unsure of the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2024 Subaru Forester. The contact stated that while the passenger’s side front seat was occupied by an 85-pound adult carrying a purse and holding a dog weighing 19 pounds, the air bag warning light was off. The contact stated that the air bag was inoperable. The contact stated that while the passenger’s side front seat was occupied, the air bag warning light was on. The vehicle was taken to the local dealer, who was unsure of the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2024 Subaru Forester. The contact stated that while the passenger’s side front seat was occupied by an 85-pound adult carrying a purse and holding a dog weighing 19 pounds, the air bag warning light was off. The contact stated that the air bag was inoperable. The contact stated that while the passenger’s side front seat was occupied, the air bag warning light was on. The vehicle was taken to the local dealer, who was unsure of the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11624708
Recall Date: Nov 12, 2024
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
The Car is available for Inspection. Front Passenger Side Air Bag. When My Wife Sits in the Front Passenger Seat, The Air Bag indicator Indicates the Air Bag System is Off. This Means My Wife seated in the front passenger seat is not protected by the air bag system, this is un acceptable. This Condition Existed Since the car was new. Current Car Milage is 14,052 11/12/2024.
Corrective Action:
The Car is available for Inspection. Front Passenger Side Air Bag. When My Wife Sits in the Front Passenger Seat, The Air Bag indicator Indicates the Air Bag System is Off. This Means My Wife seated in the front passenger seat is not protected by the air bag system, this is un acceptable. This Condition Existed Since the car was new. Current Car Milage is 14,052 11/12/2024.
Additional Notes:
The Car is available for Inspection. Front Passenger Side Air Bag. When My Wife Sits in the Front Passenger Seat, The Air Bag indicator Indicates the Air Bag System is Off. This Means My Wife seated in the front passenger seat is not protected by the air bag system, this is un acceptable. This Condition Existed Since the car was new. Current Car Milage is 14,052 11/12/2024.
Mfg Campaign: 11624744
Recall Date: Nov 12, 2024
Subaru Of America, Inc.
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
My backup camera would not operate after washing my car. When I was backing up, I got an alert that something was in my way. There was no picture, so I could not see what it was. I had to stop and get out to see. This could lead to serious problems, like getting hit by other vehicles while have to get out and look for obstacle. This could also be a risk to children crossing behind the car, because eventually the driver will tire of getting out and walking around the car. When I went to take the vehicle to the dealer the next day, the car had dried off, and the camera came back on. I looked at other Subaru forums and found many NHTSA recalls on cameras on different year Subaru's. The problem still seems to persist on my model, but no recall.
Corrective Action:
My backup camera would not operate after washing my car. When I was backing up, I got an alert that something was in my way. There was no picture, so I could not see what it was. I had to stop and get out to see. This could lead to serious problems, like getting hit by other vehicles while have to get out and look for obstacle. This could also be a risk to children crossing behind the car, because eventually the driver will tire of getting out and walking around the car. When I went to take the vehicle to the dealer the next day, the car had dried off, and the camera came back on. I looked at other Subaru forums and found many NHTSA recalls on cameras on different year Subaru's. The problem still seems to persist on my model, but no recall.
Additional Notes:
My backup camera would not operate after washing my car. When I was backing up, I got an alert that something was in my way. There was no picture, so I could not see what it was. I had to stop and get out to see. This could lead to serious problems, like getting hit by other vehicles while have to get out and look for obstacle. This could also be a risk to children crossing behind the car, because eventually the driver will tire of getting out and walking around the car. When I went to take the vehicle to the dealer the next day, the car had dried off, and the camera came back on. I looked at other Subaru forums and found many NHTSA recalls on cameras on different year Subaru's. The problem still seems to persist on my model, but no recall.
Mfg Campaign: 11620957
Recall Date: Oct 21, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
Corrective Action:
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
Additional Notes:
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
Mfg Campaign: 11615194
Recall Date: Sep 18, 2024
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
Corrective Action:
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
Additional Notes:
I was driving down the road and a bottle was thrown out of a vehicle going the opposite direction as me. Upon impact my windshield shattered and sent shards of glass flying into the cabin of my vehicle. The shards of glass were thrown into my face and would have gone into my eyes had I not been wearing glasses. The glass broke into small shards and splinters that could have easily damaged my eyes or blinded me or a passenger. When I took it to the dealership the staff was shocked by how easily a plastic bottle punctured through the windshield and the amount of glass debris that was thrown into the vehicle.
Mfg Campaign: 11615194
Recall Date: Sep 18, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the daytime running lights are on in normal conditions, the instrument panel little green headlight indicator does not illuminate. But in low light conditions such as the thunderstorms we get here in Florida very often, or at dusk as the ambient light starts to lessen, the instrument panel headlight indicator will illuminate if the daytime running lights are on and only they are on. So, I have witnessed drivers many times past dusk, in nighttime conditions driving with no taillights, no side running lights, and no headlights, just low intensity daytime running lights apparently thinking their headlights were turned on. I dismissed it as forgetful drivers or "old age" until it happened to me! The scenario was my headlights were not on automatic setting, it was late in the afternoon but decent light so I did not turn on my headlights on manually. Then on the 20-30 minute drive home clouds rolled in and it darkened substantially. The headlight indicator illuminated because the daytime running lights were on, leading me to think I had turned my headlights on as well. I had not, and I had driven almost 20 minutes with no tail lights or running lights in full darkness. I have witnessed this happen to at least three other vehicles on my route home from my work and they were a variety of SUV newer models likely with the same headlight control system. The solution is easy, I think. The instrument panel headlight indicator should never illuminate based on daytime running lights regardless of conditions. I have not taken this to the dealer yet to check it out but I plan to, although I fear it will be difficult to reproduce for them.
Corrective Action:
When the daytime running lights are on in normal conditions, the instrument panel little green headlight indicator does not illuminate. But in low light conditions such as the thunderstorms we get here in Florida very often, or at dusk as the ambient light starts to lessen, the instrument panel headlight indicator will illuminate if the daytime running lights are on and only they are on. So, I have witnessed drivers many times past dusk, in nighttime conditions driving with no taillights, no side running lights, and no headlights, just low intensity daytime running lights apparently thinking their headlights were turned on. I dismissed it as forgetful drivers or "old age" until it happened to me! The scenario was my headlights were not on automatic setting, it was late in the afternoon but decent light so I did not turn on my headlights on manually. Then on the 20-30 minute drive home clouds rolled in and it darkened substantially. The headlight indicator illuminated because the daytime running lights were on, leading me to think I had turned my headlights on as well. I had not, and I had driven almost 20 minutes with no tail lights or running lights in full darkness. I have witnessed this happen to at least three other vehicles on my route home from my work and they were a variety of SUV newer models likely with the same headlight control system. The solution is easy, I think. The instrument panel headlight indicator should never illuminate based on daytime running lights regardless of conditions. I have not taken this to the dealer yet to check it out but I plan to, although I fear it will be difficult to reproduce for them.
Additional Notes:
When the daytime running lights are on in normal conditions, the instrument panel little green headlight indicator does not illuminate. But in low light conditions such as the thunderstorms we get here in Florida very often, or at dusk as the ambient light starts to lessen, the instrument panel headlight indicator will illuminate if the daytime running lights are on and only they are on. So, I have witnessed drivers many times past dusk, in nighttime conditions driving with no taillights, no side running lights, and no headlights, just low intensity daytime running lights apparently thinking their headlights were turned on. I dismissed it as forgetful drivers or "old age" until it happened to me! The scenario was my headlights were not on automatic setting, it was late in the afternoon but decent light so I did not turn on my headlights on manually. Then on the 20-30 minute drive home clouds rolled in and it darkened substantially. The headlight indicator illuminated because the daytime running lights were on, leading me to think I had turned my headlights on as well. I had not, and I had driven almost 20 minutes with no tail lights or running lights in full darkness. I have witnessed this happen to at least three other vehicles on my route home from my work and they were a variety of SUV newer models likely with the same headlight control system. The solution is easy, I think. The instrument panel headlight indicator should never illuminate based on daytime running lights regardless of conditions. I have not taken this to the dealer yet to check it out but I plan to, although I fear it will be difficult to reproduce for them.
Mfg Campaign: 11614696
Recall Date: Sep 15, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is the second windshield crack on my new 2024 Subaru Forester. I have only had the car 4 months. The first crack happened after I only had the car about 3 weeks, it was small and repairable. When I got in my car on 7/4/24, I noticed another crack, this one was good size, about 3 in long. I marked it with a marker to see if it became bigger while just parked, I checked it after a few hours and it had cracked about another inch and a half. When I bought the car they offered a windshield protection insurance which I thought was absolutely ridiculous, it's a Subaru they would not sell and item of poor quality. Never in my life have I ever heard of windshield insurance. Looking back on it now it's obvious they know there is a problem with the windshield. Now I am going to have to get a whole new windshield which is going to have to be recalibrated because of the Eyesight technology. This is a total rip off because Subaru knows they are selling and inferior product and something needs to be done about it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This is the second windshield crack on my new 2024 Subaru Forester. I have only had the car 4 months. The first crack happened after I only had the car about 3 weeks, it was small and repairable. When I got in my car on 7/4/24, I noticed another crack, this one was good size, about 3 in long. I marked it with a marker to see if it became bigger while just parked, I checked it after a few hours and it had cracked about another inch and a half. When I bought the car they offered a windshield protection insurance which I thought was absolutely ridiculous, it's a Subaru they would not sell and item of poor quality. Never in my life have I ever heard of windshield insurance. Looking back on it now it's obvious they know there is a problem with the windshield. Now I am going to have to get a whole new windshield which is going to have to be recalibrated because of the Eyesight technology. This is a total rip off because Subaru knows they are selling and inferior product and something needs to be done about it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This is the second windshield crack on my new 2024 Subaru Forester. I have only had the car 4 months. The first crack happened after I only had the car about 3 weeks, it was small and repairable. When I got in my car on 7/4/24, I noticed another crack, this one was good size, about 3 in long. I marked it with a marker to see if it became bigger while just parked, I checked it after a few hours and it had cracked about another inch and a half. When I bought the car they offered a windshield protection insurance which I thought was absolutely ridiculous, it's a Subaru they would not sell and item of poor quality. Never in my life have I ever heard of windshield insurance. Looking back on it now it's obvious they know there is a problem with the windshield. Now I am going to have to get a whole new windshield which is going to have to be recalibrated because of the Eyesight technology. This is a total rip off because Subaru knows they are selling and inferior product and something needs to be done about it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11599071
Recall Date: Jul 5, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request? On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
Corrective Action:
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request? On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
Additional Notes:
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request? On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
Mfg Campaign: 11598651
Recall Date: Jul 3, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request? On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
Corrective Action:
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request? On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
Additional Notes:
Vehicle: 2024 Subaru Forester Touring Date of Report: [July 3, 2024] What component or system failed or malfunctioned, and is it available for inspection upon request? On June 19th, 2024 I noticed the side mirror of my 2024 Subaru Forester Touring has melted. This component is available for inspection upon request. How was your safety or the safety of others put at risk? The melting of the side mirror poses a potential risk of fire if it continues to deteriorate. This not only endangers the occupants of the vehicle but also poses a threat to nearby vehicles and property. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer. Subaru has declined to cover the issue under warranty, attributing it to user-caused damage, which I strongly dispute. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Subaru, who declined to cover the issue under warranty. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the melting of the side mirror. The problem was first noticed recently, within two months of owning the vehicle. Additional Comments: I have owned the car for less than two months and have taken meticulous care of it. The car is always parked in my garage, ensuring no sun exposure. The only place I have had the car washed is at the Subaru dealership, which further confirms that I have not done anything to damage the car.
Mfg Campaign: 11598651
Recall Date: Jul 3, 2024
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