Complaints & Recalls
Official Safety Recalls - Important!
34 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-22
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2018 Impreza and 2018 Crosstrek vehicles equipped with an aluminum Positive Crankcase Ventilation (PCV) valve. The PCV valve may come apart, allowing the separated components to enter the engine, possibly resulting in a loss of power while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUP-01
Recall Date: Oct 17, 2019
Consumer Complaints
175 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is an open recall on my vehicle. It has been open since August of 2022. They have yet to come up with a remedy and it seems like it is a safety issue. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
There is an open recall on my vehicle. It has been open since August of 2022. They have yet to come up with a remedy and it seems like it is a safety issue. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
There is an open recall on my vehicle. It has been open since August of 2022. They have yet to come up with a remedy and it seems like it is a safety issue. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566154
Recall Date: Jan 17, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11564358
Recall Date: Jan 9, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
A recall was issued for this vehicle about 17 months ago and a remedy is still unavailable. We find this to be unacceptable especially considering it is a safety hazard.
Corrective Action:
A recall was issued for this vehicle about 17 months ago and a remedy is still unavailable. We find this to be unacceptable especially considering it is a safety hazard.
Additional Notes:
A recall was issued for this vehicle about 17 months ago and a remedy is still unavailable. We find this to be unacceptable especially considering it is a safety hazard.
Mfg Campaign: 11564077
Recall Date: Jan 7, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.
Corrective Action:
NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.
Additional Notes:
NOTIFYED 10/2022 OF SAFTY RECALL WRG-22 / NHTSA ID 22V-624 DEALER GRAND PRIX SUBARU 500 SOUTH BROADWAY HICKSVILLE New York 11801 CLAIMS NO INFO ON THIS RECALL. HAS NOT CALLED ME BACK.
Mfg Campaign: 11563949
Recall Date: Jan 6, 2024
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Knocking sound in engine confirmed by dealership service center to be a spark knock in the engine. No fix available and the service center stated "is a common problem in Impreza."
Corrective Action:
Knocking sound in engine confirmed by dealership service center to be a spark knock in the engine. No fix available and the service center stated "is a common problem in Impreza."
Additional Notes:
Knocking sound in engine confirmed by dealership service center to be a spark knock in the engine. No fix available and the service center stated "is a common problem in Impreza."
Mfg Campaign: 11563245
Recall Date: Jan 3, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."
Corrective Action:
Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."
Additional Notes:
Subaru Safety Recall WRG-22 is more than a year and a half old. I have checked status regularly. In October 2023, I attempted to contact Subaru and listened to music for 10 minutes. I also contact NHTSA and spoke with a young lady who was quite rude. This recall is not being handled in a timely manner by Subaru or NHTSA. This tool is the only one I could find to report the delay. "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline at: 1-888-327-4236 or TTY: 1-800-424-9153 or file an online complaint with NHTSA."
Mfg Campaign: 11563018
Recall Date: Jan 2, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11561438
Recall Date: Dec 22, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.
Corrective Action:
Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.
Additional Notes:
Received recall notice 10/22 and still have not received a phone call to have it repaired. I have called the dealer and they said they are starting with the older cars first and I will receive a letter when I can bring it in. Per the recall notice it states "increasing the risk of a crash". I find this to be very concerning because my son drives this car.
Mfg Campaign: 11560645
Recall Date: Dec 18, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Corrective Action:
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Additional Notes:
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Mfg Campaign: 11559364
Recall Date: Dec 10, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Corrective Action:
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Additional Notes:
When the car is turned on, all of the lights flicker nonstop to the point of moderately reducing line of sight. I am terrified the headlights are going to just quit altogether. The car also “shimmys” in time with the flickering lights. It appears to get worse when accelerating as well. Also it has been over 2 years since the headlight recall for this model. The dealership keeps saying, we don’t have the parts or just ignoring my requests altogether.
Mfg Campaign: 11559364
Recall Date: Dec 10, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Engine began failing at 68k miles. The vehicle spews blue smoke from the tailpipe and under the hood and loses power when accelerating intermittently. It also consumes large amounts of oil. I've had the car worked on by an independent mechanic and will have to have the engine rebuilt at a cost of $6500 or more. Local dealership claims car is out of warranty an nothing can be done. The car didn't have a light on despite these symptoms. At 83k miles, the car became completely unsafe to operate.
Corrective Action:
Engine began failing at 68k miles. The vehicle spews blue smoke from the tailpipe and under the hood and loses power when accelerating intermittently. It also consumes large amounts of oil. I've had the car worked on by an independent mechanic and will have to have the engine rebuilt at a cost of $6500 or more. Local dealership claims car is out of warranty an nothing can be done. The car didn't have a light on despite these symptoms. At 83k miles, the car became completely unsafe to operate.
Additional Notes:
Engine began failing at 68k miles. The vehicle spews blue smoke from the tailpipe and under the hood and loses power when accelerating intermittently. It also consumes large amounts of oil. I've had the car worked on by an independent mechanic and will have to have the engine rebuilt at a cost of $6500 or more. Local dealership claims car is out of warranty an nothing can be done. The car didn't have a light on despite these symptoms. At 83k miles, the car became completely unsafe to operate.
Mfg Campaign: 11558681
Recall Date: Dec 6, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11557298
Recall Date: Nov 28, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.
Corrective Action:
I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.
Additional Notes:
I can't see far enough at night with the low beams on. I drive to work on coastal roads and have had several near misses. I have been to Tacoma Subaru twice to get this fixed. The first time one if the parts was broken then when I went again this morning I was told that the Subaru Corporation would not approve the work. It has been almost 16 months since the recall was issued and I think that's more than enough time to fix my car.
Mfg Campaign: 11557347
Recall Date: Nov 28, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11555682
Recall Date: Nov 17, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11555288
Recall Date: Nov 15, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11554793
Recall Date: Nov 13, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11552661
Recall Date: Oct 30, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2018 Impreza, beginning around 2020, has had three dead or damaged batteries (2x OEM and 1x aftermarket) and the car is now on its fourth battery (aftermarket). Vehicle couldn't sit for more than a few days without needing jump started. Dealership performed parasitic draw test and concluded the Data Communications Module (DCM) was the source of the parasitic draw and pulled the DCM fuse while I await back ordered parts (the DCM and DCM battery). From my research, older DCM units rely on 3G cell service that's no longer available and the DCM keeps attempting to phone home telemetry data, but can't, and drains the battery. Thankfully I have an extended warranty to cover this replacement but feel like Subaru needs to be more proactive in solving this issue for its customers by declaring a recall.
Corrective Action:
2018 Impreza, beginning around 2020, has had three dead or damaged batteries (2x OEM and 1x aftermarket) and the car is now on its fourth battery (aftermarket). Vehicle couldn't sit for more than a few days without needing jump started. Dealership performed parasitic draw test and concluded the Data Communications Module (DCM) was the source of the parasitic draw and pulled the DCM fuse while I await back ordered parts (the DCM and DCM battery). From my research, older DCM units rely on 3G cell service that's no longer available and the DCM keeps attempting to phone home telemetry data, but can't, and drains the battery. Thankfully I have an extended warranty to cover this replacement but feel like Subaru needs to be more proactive in solving this issue for its customers by declaring a recall.
Additional Notes:
2018 Impreza, beginning around 2020, has had three dead or damaged batteries (2x OEM and 1x aftermarket) and the car is now on its fourth battery (aftermarket). Vehicle couldn't sit for more than a few days without needing jump started. Dealership performed parasitic draw test and concluded the Data Communications Module (DCM) was the source of the parasitic draw and pulled the DCM fuse while I await back ordered parts (the DCM and DCM battery). From my research, older DCM units rely on 3G cell service that's no longer available and the DCM keeps attempting to phone home telemetry data, but can't, and drains the battery. Thankfully I have an extended warranty to cover this replacement but feel like Subaru needs to be more proactive in solving this issue for its customers by declaring a recall.
Mfg Campaign: 11550601
Recall Date: Oct 18, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11549416
Recall Date: Oct 11, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2018 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11549214
Recall Date: Oct 10, 2023
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