Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-22
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Consumer Complaints
210 ComplaintsSubaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11568462
Recall Date: Jan 29, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11565035
Recall Date: Jan 12, 2024
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NA Need to know why the recall issued in 2022 has NOT been fixed.
Corrective Action:
NA Need to know why the recall issued in 2022 has NOT been fixed.
Additional Notes:
NA Need to know why the recall issued in 2022 has NOT been fixed.
Mfg Campaign: 11564547
Recall Date: Jan 10, 2024
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact stated that the vehicle was difficult to drive at night. The contact stated that the headlights were pointed downward. The contact stated that other drivers were flashing their headlights at her while she was driving. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Mfg Campaign: 11562310
Recall Date: Dec 28, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already
Corrective Action:
Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already
Additional Notes:
Windshield cracks repeatedly, 5 cracks on 26000 miles, I’m changing windshields as often as I change oil. Something is wrong with the eyesight windshield, Subaru will not help me I have complained to them as many other around the country. It is in court in new jersey already
Mfg Campaign: 11561465
Recall Date: Dec 22, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11560304
Recall Date: Dec 15, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low-beam headlights and the high-beam headlights were extremely dim while driving, causing a reduced visibility of the roadway while driving. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low-beam headlights and the high-beam headlights were extremely dim while driving, causing a reduced visibility of the roadway while driving. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the low-beam headlights and the high-beam headlights were extremely dim while driving, causing a reduced visibility of the roadway while driving. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 10. VIN tool confirms parts not available.
Mfg Campaign: 11555227
Recall Date: Nov 15, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11553973
Recall Date: Nov 7, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact stated while driving with the headlights activated, the illumination from the headlights was inadequate. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 40,000. VIN tool confirms parts not available.
Mfg Campaign: 11553436
Recall Date: Nov 3, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11553250
Recall Date: Nov 2, 2023
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAGS FAILED TO DEPLOY IN AN SIDE IMPACT ACCIDENT
Corrective Action:
AIR BAGS FAILED TO DEPLOY IN AN SIDE IMPACT ACCIDENT
Additional Notes:
AIR BAGS FAILED TO DEPLOY IN AN SIDE IMPACT ACCIDENT
Mfg Campaign: 11552690
Recall Date: Oct 30, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Recall still has no fix over a year later
Corrective Action:
Recall still has no fix over a year later
Additional Notes:
Recall still has no fix over a year later
Mfg Campaign: 11551750
Recall Date: Oct 25, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.
Corrective Action:
Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.
Additional Notes:
Headlight quality is deficient. There has been an active recall since August 2022 for this issue. That is 14 months, and yet my car's headlight issue has yet to resolved by Subaru. This is unacceptable.
Mfg Campaign: 11551004
Recall Date: Oct 20, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
In the middle of the night I attempted to make a left turn into a parking lot (with headlights on). I was unable to see the ground in the front/left portion of my car. It wasn't until I had almost completed the turn that my light was pointing towards the turn enough that I was able to see I turned a few feet early and was pointed at the curb. I ended up striking the curb with my front left tire and went up over the curb. This scratched/dettached part of my bumper, removed my left fog light cover, and bent the tow "eye" underneath the car. I've noticed while making right turns it can be difficult to see the ground right in front of that corner as well.
Corrective Action:
In the middle of the night I attempted to make a left turn into a parking lot (with headlights on). I was unable to see the ground in the front/left portion of my car. It wasn't until I had almost completed the turn that my light was pointing towards the turn enough that I was able to see I turned a few feet early and was pointed at the curb. I ended up striking the curb with my front left tire and went up over the curb. This scratched/dettached part of my bumper, removed my left fog light cover, and bent the tow "eye" underneath the car. I've noticed while making right turns it can be difficult to see the ground right in front of that corner as well.
Additional Notes:
In the middle of the night I attempted to make a left turn into a parking lot (with headlights on). I was unable to see the ground in the front/left portion of my car. It wasn't until I had almost completed the turn that my light was pointing towards the turn enough that I was able to see I turned a few feet early and was pointed at the curb. I ended up striking the curb with my front left tire and went up over the curb. This scratched/dettached part of my bumper, removed my left fog light cover, and bent the tow "eye" underneath the car. I've noticed while making right turns it can be difficult to see the ground right in front of that corner as well.
Mfg Campaign: 11549944
Recall Date: Oct 14, 2023
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
It has been over a year since a recall regarding the headlights was announced by Subaru with zero communication as to when the necessary fix would be made available. There has since been no communication other than telling everyone that if you do decide to buy aftermarket headlights and install that it would void your rights to the recall. We need this looked into before someone gets into an accident because of these faulty headlights. It is hard to see in dark conditions leaving drivers to use the bright lights while also could cause accidents as well. The headlights are simply not effective at all on low in dark or night conditions. Please help us by looking into this.
Corrective Action:
It has been over a year since a recall regarding the headlights was announced by Subaru with zero communication as to when the necessary fix would be made available. There has since been no communication other than telling everyone that if you do decide to buy aftermarket headlights and install that it would void your rights to the recall. We need this looked into before someone gets into an accident because of these faulty headlights. It is hard to see in dark conditions leaving drivers to use the bright lights while also could cause accidents as well. The headlights are simply not effective at all on low in dark or night conditions. Please help us by looking into this.
Additional Notes:
It has been over a year since a recall regarding the headlights was announced by Subaru with zero communication as to when the necessary fix would be made available. There has since been no communication other than telling everyone that if you do decide to buy aftermarket headlights and install that it would void your rights to the recall. We need this looked into before someone gets into an accident because of these faulty headlights. It is hard to see in dark conditions leaving drivers to use the bright lights while also could cause accidents as well. The headlights are simply not effective at all on low in dark or night conditions. Please help us by looking into this.
Mfg Campaign: 11549674
Recall Date: Oct 12, 2023
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
Corrective Action:
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
Additional Notes:
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
Mfg Campaign: 11548410
Recall Date: Oct 5, 2023
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
Corrective Action:
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
Additional Notes:
I brought my car into my family mechanic to get an inspection after I noticed severe shaking when breaking and a burnt rubber smell. They determined the left front caliper was hanging and needed to be replaced- the caliper is covered under my warranty, so I brought my car into the dealership - service department at dealership was UNABLE to detect the issue for weeks until I gave them detailed instructions on how to find the issue, once they agreed the caliper needed to be replaced, the part was backordered until late august - I got my car back after they changed the caliper and the issue is still happening after long drives- dealership is still UNALBE to detect the issue - I am being told after market brakes are the issue
Mfg Campaign: 11548410
Recall Date: Oct 5, 2023
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Corrective Action:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Additional Notes:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Mfg Campaign: 11548106
Recall Date: Oct 3, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Corrective Action:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Additional Notes:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Mfg Campaign: 11548106
Recall Date: Oct 3, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Corrective Action:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Additional Notes:
This is my first car and im completely disappointed I purchased it bc of safety. My car battery keeps dying I purchased my car in 2019 and since then i have changed it 4 times. I keep taking it to the dealer and telling them is a parasitic drainage and nothing yet. On top of that the recall for the headlights over a year and nothing. Im never buying a subaru again!
Mfg Campaign: 11548106
Recall Date: Oct 3, 2023
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