Complaints & Recalls
Official Safety Recalls - Important!
38 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza vehicles. The left and right side reflex reflector and left side low beam reflector may inadequately reflect light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-22
Recall Date: Aug 12, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRE-21
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUQ-02
Recall Date: Oct 18, 2019
Consumer Complaints
210 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a Subaru 2019 Impreza. When parked in my drive way on a Los Angeles winter day, I turned on my defroster and my windshield cracked at the bottom center of the glass. I assume this has to be a defect given Subarus are made for more extreme conditions.
Corrective Action:
I have a Subaru 2019 Impreza. When parked in my drive way on a Los Angeles winter day, I turned on my defroster and my windshield cracked at the bottom center of the glass. I assume this has to be a defect given Subarus are made for more extreme conditions.
Additional Notes:
I have a Subaru 2019 Impreza. When parked in my drive way on a Los Angeles winter day, I turned on my defroster and my windshield cracked at the bottom center of the glass. I assume this has to be a defect given Subarus are made for more extreme conditions.
Mfg Campaign: 11504295
Recall Date: Jan 29, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.
Corrective Action:
The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.
Additional Notes:
The windshield on this vehicle is defective. Over time for no reason scratches have appeared. Additionally now chips have occurred for no apparent reason. I have gently used an ice scraper as needed after defrosting the windshield enough to make it practical, however, my scraper is in excellent condition and was not misused. This should not cause a windshield to break down. There are also waves in the windshield that make for an uneven appearance in spots.
Mfg Campaign: 11496929
Recall Date: Dec 11, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.
Corrective Action:
I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.
Additional Notes:
I was driving at 50 mph, suddenly heard a noise coming from the windshield and saw a big crack on passenger side of the windshield. The crack grew very fast, crossing about 75 of the windshield. The two parts of the glass on the side of the crack became separated. The visibility through the windshield was impaired by the crack. This is the second time it happens to the Subaru windshield in a short time. The first time I replaced it by the original Subaru windshield and it cracked again.
Mfg Campaign: 11482706
Recall Date: Sep 3, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked while parked
Corrective Action:
Windshield cracked while parked
Additional Notes:
Windshield cracked while parked
Mfg Campaign: 11478673
Recall Date: Aug 10, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
While driving on highway, knee contacted key causing the ignition to turn off engine. Car began to decelerate. While care was still in drive, turned ignition switch on and engine returned.
Corrective Action:
While driving on highway, knee contacted key causing the ignition to turn off engine. Car began to decelerate. While care was still in drive, turned ignition switch on and engine returned.
Additional Notes:
While driving on highway, knee contacted key causing the ignition to turn off engine. Car began to decelerate. While care was still in drive, turned ignition switch on and engine returned.
Mfg Campaign: 11474250
Recall Date: Jul 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A pebble hit my windshield and now there's a crack from the bottom all the way to the other side
Corrective Action:
A pebble hit my windshield and now there's a crack from the bottom all the way to the other side
Additional Notes:
A pebble hit my windshield and now there's a crack from the bottom all the way to the other side
Mfg Campaign: 11472981
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Corrective Action:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Additional Notes:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Mfg Campaign: 11472160
Recall Date: Jul 2, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Corrective Action:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Additional Notes:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Mfg Campaign: 11472160
Recall Date: Jul 2, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Corrective Action:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Additional Notes:
I believe my car having some issues with fuel system, gasoline delivery, cooling down and exhaust system, electrical system:ignition. This vehicle only has 15,606 miles on it and should not be giving me this kind of problem.
Mfg Campaign: 11472160
Recall Date: Jul 2, 2022
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes on this car squeak constantly. Even after replacing brake pads and rotors the car still squeaks every time the brakes are used. After searching the issue I have found multiple Reddit forums of 2019 Impreza owners complaining of the same issue. I have filed a complaint with Subaru and the dealership I bought the car from (brand new) and they refuse to address this issue. It is extremely concerning to have a car that squeaks constantly as if there is an actual brake issue I would not know it since the car sounds like it has an issue already. If even replacing the rotors and brake pads does not fix this issue, I am concerned that there is a bigger issue at play that may reveal itself later. I ask that Subaru be required to fully look into this issue and correct the brakes for all owners as this is not unique to me and my vehicle.
Corrective Action:
The brakes on this car squeak constantly. Even after replacing brake pads and rotors the car still squeaks every time the brakes are used. After searching the issue I have found multiple Reddit forums of 2019 Impreza owners complaining of the same issue. I have filed a complaint with Subaru and the dealership I bought the car from (brand new) and they refuse to address this issue. It is extremely concerning to have a car that squeaks constantly as if there is an actual brake issue I would not know it since the car sounds like it has an issue already. If even replacing the rotors and brake pads does not fix this issue, I am concerned that there is a bigger issue at play that may reveal itself later. I ask that Subaru be required to fully look into this issue and correct the brakes for all owners as this is not unique to me and my vehicle.
Additional Notes:
The brakes on this car squeak constantly. Even after replacing brake pads and rotors the car still squeaks every time the brakes are used. After searching the issue I have found multiple Reddit forums of 2019 Impreza owners complaining of the same issue. I have filed a complaint with Subaru and the dealership I bought the car from (brand new) and they refuse to address this issue. It is extremely concerning to have a car that squeaks constantly as if there is an actual brake issue I would not know it since the car sounds like it has an issue already. If even replacing the rotors and brake pads does not fix this issue, I am concerned that there is a bigger issue at play that may reveal itself later. I ask that Subaru be required to fully look into this issue and correct the brakes for all owners as this is not unique to me and my vehicle.
Mfg Campaign: 11471552
Recall Date: Jun 29, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Corrective Action:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Additional Notes:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Mfg Campaign: 11471046
Recall Date: Jun 26, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Corrective Action:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Additional Notes:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Mfg Campaign: 11471046
Recall Date: Jun 26, 2022
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Corrective Action:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Additional Notes:
While stopped at a light. My windshield cracked from the bottom to middle of the glass. No point of entry
Mfg Campaign: 11471046
Recall Date: Jun 26, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Corrective Action:
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Additional Notes:
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Mfg Campaign: 11463862
Recall Date: May 9, 2022
Subaru Of America, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Corrective Action:
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Additional Notes:
Electrical issue affecting the headlights, radio, clock, gauges. Headlights constantly flicker/dimming, also causes the bulbs to burn out rapidly. Radio constantly losing power Clock/miles left in tank display resets occasionally The the speedometer and tachometer display loses power dropping all the needles to 0 for a second before popping back. These issues got worse after the last recall was done
Mfg Campaign: 11463862
Recall Date: May 9, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.
Corrective Action:
There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.
Additional Notes:
There is a defect with the windshield, it randomly cracked. I saw there was a lawsuit filed already with Subaru.
Mfg Campaign: 11460817
Recall Date: Apr 14, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.
Corrective Action:
One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.
Additional Notes:
One morning when I got in my car the windshield had a large crack. Driver side about half way down the crack is from left to right around 12-14”. There is no apparent reason I can see for the crack. I had not driven the car for 2 days prior to the crack appearing.
Mfg Campaign: 11455798
Recall Date: Mar 9, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.
Corrective Action:
The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.
Additional Notes:
The battery dies sporadically when the car has been parked for a short time or a day or two. No telling when it will happen, but suddenly the car will not start. Subaru dealer says there's nothing wrong, but obviously there is. This has happened three times already, once in 25- degree weather with a 15-degree wind chill. I have checked all the lights and keep the headlights turned off, as I don't drive at night. So far this has happened only when the car is parked, but what if it happens when I am driving? Date given below is the third incident. The others were in late January and February.
Mfg Campaign: 11455422
Recall Date: Mar 6, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle
Corrective Action:
The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle
Additional Notes:
The windshield cracked spontaneously. There are no signs of chips or any cracks indicating something hit it. The weather was chilly but not freezing and the vehicle was parked and unoccupied. The crack starts at the top and curves/snakes down the middle
Mfg Campaign: 11452363
Recall Date: Feb 17, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car was purchased in October 2018. In April 2019, just six months after purchase, the windshield was hit by a small rock. This small collision caused a crack to spread across the entire windshield requiring replacement. Windshield was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield causing another large crack to spread across the windshield. We are now looking to replace for the second time, in just three years of car ownership, which is ridiculous. Looking online, I see many active lawsuits regarding this issue and the integrity of the Subaru glass. Having used other car brands for many years before purchasing my first Subaru, I know that it is highly unusual for such large cracking to happen from a simple rock ding. Other cars I have used in the past would get a small indent in the glass from being hit by a rock, but it would not spread and damage the entire windshield. I see I can only submit one date below, so I will submit two of these forms, one for each date.
Corrective Action:
Car was purchased in October 2018. In April 2019, just six months after purchase, the windshield was hit by a small rock. This small collision caused a crack to spread across the entire windshield requiring replacement. Windshield was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield causing another large crack to spread across the windshield. We are now looking to replace for the second time, in just three years of car ownership, which is ridiculous. Looking online, I see many active lawsuits regarding this issue and the integrity of the Subaru glass. Having used other car brands for many years before purchasing my first Subaru, I know that it is highly unusual for such large cracking to happen from a simple rock ding. Other cars I have used in the past would get a small indent in the glass from being hit by a rock, but it would not spread and damage the entire windshield. I see I can only submit one date below, so I will submit two of these forms, one for each date.
Additional Notes:
Car was purchased in October 2018. In April 2019, just six months after purchase, the windshield was hit by a small rock. This small collision caused a crack to spread across the entire windshield requiring replacement. Windshield was replaced with Original Equipment Manufacturer glass. In December 2021, just over two years later, another small rock hit the windshield causing another large crack to spread across the windshield. We are now looking to replace for the second time, in just three years of car ownership, which is ridiculous. Looking online, I see many active lawsuits regarding this issue and the integrity of the Subaru glass. Having used other car brands for many years before purchasing my first Subaru, I know that it is highly unusual for such large cracking to happen from a simple rock ding. Other cars I have used in the past would get a small indent in the glass from being hit by a rock, but it would not spread and damage the entire windshield. I see I can only submit one date below, so I will submit two of these forms, one for each date.
Mfg Campaign: 11449392
Recall Date: Jan 29, 2022
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