Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Consumer Complaints
88 ComplaintsSubaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Corrective Action:
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Additional Notes:
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Mfg Campaign: 11468778
Recall Date: Jun 11, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Corrective Action:
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Additional Notes:
I own a 2020 Impreza Hatchback with 18k miles. A significant crack appeared in the windshield out of nowhere, literally while parked in a safe environment. I was advised by Subaru corporate and my local dealership that this is not covered by warranty and would have to make a claim with my insurance. I can provide pictures and further detailed information if so required.
Mfg Campaign: 11468778
Recall Date: Jun 11, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A large Crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side.
Corrective Action:
A large Crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side.
Additional Notes:
A large Crack appeared and the bottom middle of the windshield and cracked upwards to the lower middle windshield and cracked both to the left and right side.
Mfg Campaign: 11466862
Recall Date: May 31, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.
Corrective Action:
I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.
Additional Notes:
I was driving at approximately 5 mph, on a road with several steep speed bumps, with no cars around and no overhanging trees, and suddenly a 24-inch hairline crack popped across the driver's side of my windshield. There's no evidence of any impact at all on the windshield--the crack is entirely in between the laminate. Entire windshield now needs to be replaced and I assume the EyeSight recalibrated.
Mfg Campaign: 11464786
Recall Date: May 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced.
Corrective Action:
Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced.
Additional Notes:
Vehicle was parked in sunlight for approximately 4 hours on a private driveway. Came back and there was a 12+ inch crack in the windshield. No evidence of rock chips. Glass will not be able to be inspected because it needed to be replaced.
Mfg Campaign: 11464729
Recall Date: May 15, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Chipped windshield, crack started to spread inside the windshield
Corrective Action:
Chipped windshield, crack started to spread inside the windshield
Additional Notes:
Chipped windshield, crack started to spread inside the windshield
Mfg Campaign: 11464107
Recall Date: May 10, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 2020 Subaru Impreza hatchback was purchased new from a Subaru dealer. Approximately, one year after purchase the vehicle started to exhibit hard starting. That is when the key is turned on the engine did not immediately turn over but there began an increased hesitation overtime before engine would turn over. It demonstrated issues of electrical problems. Finally, on March 24, 2022 the engine failed to turn over and we had to have the car towed to the original Subaru dealer. The tow truck driver attempted to turn the engine on but in his opinion, the starter was not working at all. As of the writing of this report we do not know the exact cause of issue nor do we expect to pay for any repairs or parts since the vehicle is still under warranty.
Corrective Action:
The 2020 Subaru Impreza hatchback was purchased new from a Subaru dealer. Approximately, one year after purchase the vehicle started to exhibit hard starting. That is when the key is turned on the engine did not immediately turn over but there began an increased hesitation overtime before engine would turn over. It demonstrated issues of electrical problems. Finally, on March 24, 2022 the engine failed to turn over and we had to have the car towed to the original Subaru dealer. The tow truck driver attempted to turn the engine on but in his opinion, the starter was not working at all. As of the writing of this report we do not know the exact cause of issue nor do we expect to pay for any repairs or parts since the vehicle is still under warranty.
Additional Notes:
The 2020 Subaru Impreza hatchback was purchased new from a Subaru dealer. Approximately, one year after purchase the vehicle started to exhibit hard starting. That is when the key is turned on the engine did not immediately turn over but there began an increased hesitation overtime before engine would turn over. It demonstrated issues of electrical problems. Finally, on March 24, 2022 the engine failed to turn over and we had to have the car towed to the original Subaru dealer. The tow truck driver attempted to turn the engine on but in his opinion, the starter was not working at all. As of the writing of this report we do not know the exact cause of issue nor do we expect to pay for any repairs or parts since the vehicle is still under warranty.
Mfg Campaign: 11458245
Recall Date: Mar 24, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have had a crack develop in my windshield . This is distracting while driving.I have not reported this . It will be inspected by glass repair shop. There were no warning lights or lamps associated with this .
Corrective Action:
I have had a crack develop in my windshield . This is distracting while driving.I have not reported this . It will be inspected by glass repair shop. There were no warning lights or lamps associated with this .
Additional Notes:
I have had a crack develop in my windshield . This is distracting while driving.I have not reported this . It will be inspected by glass repair shop. There were no warning lights or lamps associated with this .
Mfg Campaign: 11457474
Recall Date: Mar 20, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Corrective Action:
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Additional Notes:
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Mfg Campaign: 11452296
Recall Date: Feb 16, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Corrective Action:
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Additional Notes:
My windshield cracked straight up the middle for no apparent reason. This problem has been confirmed by numerous NHTSA complaints. Less than 12,000 miles. No rock hit my windshield but I hit a bump when it cracked. $470 to replace or pay my $2,000 deductible.
Mfg Campaign: 11452296
Recall Date: Feb 16, 2022
Subaru Of America, Inc.
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
P205/50R17 Driver side rear tire suddenly experiencing lots of pressure compared to others. Example 27.7 psi on a subject tire compared to 32.0 psi on others after approximately one week of garage storage. Upon inspection, tread separation/ visible cracking is visible on approximately 1/2 of the circumference of the tire. No warning lights from the vehicles tire pressure monitor system has activated and no trouble codes for that system or others are present, indicating the vehicle at least is not aware of a problem with the tire. Tire pressure sensor reports good battery, accurate pressure when compared to Tire gauge pressure, and reports temperature of approximately the ambient temperature (at the moment, is currently 57.0°F). Vehicle has been mostly garage kept since purchase due to Covid. Has experienced normal North Carolina Summer temperatures though recently within two weeks North Carolina has had some of the coldest weather in some time (Lows mid teens, highs low 30s). Manufacturer has been contacted and currently awaiting response. With my previous experience and knowledge in the automotive industry, it appears that the visible cracking on the tire is relatively new. The inner portions of the cracked area, for instance, are clean and free of any debris, dust or dirt.
Corrective Action:
P205/50R17 Driver side rear tire suddenly experiencing lots of pressure compared to others. Example 27.7 psi on a subject tire compared to 32.0 psi on others after approximately one week of garage storage. Upon inspection, tread separation/ visible cracking is visible on approximately 1/2 of the circumference of the tire. No warning lights from the vehicles tire pressure monitor system has activated and no trouble codes for that system or others are present, indicating the vehicle at least is not aware of a problem with the tire. Tire pressure sensor reports good battery, accurate pressure when compared to Tire gauge pressure, and reports temperature of approximately the ambient temperature (at the moment, is currently 57.0°F). Vehicle has been mostly garage kept since purchase due to Covid. Has experienced normal North Carolina Summer temperatures though recently within two weeks North Carolina has had some of the coldest weather in some time (Lows mid teens, highs low 30s). Manufacturer has been contacted and currently awaiting response. With my previous experience and knowledge in the automotive industry, it appears that the visible cracking on the tire is relatively new. The inner portions of the cracked area, for instance, are clean and free of any debris, dust or dirt.
Additional Notes:
P205/50R17 Driver side rear tire suddenly experiencing lots of pressure compared to others. Example 27.7 psi on a subject tire compared to 32.0 psi on others after approximately one week of garage storage. Upon inspection, tread separation/ visible cracking is visible on approximately 1/2 of the circumference of the tire. No warning lights from the vehicles tire pressure monitor system has activated and no trouble codes for that system or others are present, indicating the vehicle at least is not aware of a problem with the tire. Tire pressure sensor reports good battery, accurate pressure when compared to Tire gauge pressure, and reports temperature of approximately the ambient temperature (at the moment, is currently 57.0°F). Vehicle has been mostly garage kept since purchase due to Covid. Has experienced normal North Carolina Summer temperatures though recently within two weeks North Carolina has had some of the coldest weather in some time (Lows mid teens, highs low 30s). Manufacturer has been contacted and currently awaiting response. With my previous experience and knowledge in the automotive industry, it appears that the visible cracking on the tire is relatively new. The inner portions of the cracked area, for instance, are clean and free of any debris, dust or dirt.
Mfg Campaign: 11448989
Recall Date: Jan 26, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Windshield cracked for no reason
Corrective Action:
Windshield cracked for no reason
Additional Notes:
Windshield cracked for no reason
Mfg Campaign: 11448474
Recall Date: Jan 22, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.
Corrective Action:
The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.
Additional Notes:
The windshield cracked without any reason, at the top by the passenger side. The initial crack was approximately a foot and it has since grown and is moving horizontally across the windshield. It is available for inspection. This happened while the car was parked.
Mfg Campaign: 11445141
Recall Date: Dec 27, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 SUBARU IMPREZA. The contact stated that after warming up the after driving approximately 1/10 th of a mile at approximately 10 mph or less when the vehicle's windshield suddenly fractured under the seal rubber in the lower center of the vehicle. in the lower then suddenly migrated to the left and to the right of the windshield in different directions. The contact contacted the dealer however they had not inspected the vehicle in person as of yet. The manufacturer was not made aware of the issue. The approximate failure mileage was 41,000.
Mfg Campaign: 11444436
Recall Date: Dec 20, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Subaru Impreza. The contact stated that the windshield had fractured on the passenger’s side lower right. The contact took the vehicle to a repair shop and had the windshield replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Corrective Action:
The contact owns a 2020 Subaru Impreza. The contact stated that the windshield had fractured on the passenger’s side lower right. The contact took the vehicle to a repair shop and had the windshield replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Additional Notes:
The contact owns a 2020 Subaru Impreza. The contact stated that the windshield had fractured on the passenger’s side lower right. The contact took the vehicle to a repair shop and had the windshield replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 16,000.
Mfg Campaign: 11436753
Recall Date: Oct 14, 2021
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Corrective Action:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Additional Notes:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Mfg Campaign: 11435840
Recall Date: Oct 7, 2021
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Corrective Action:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Additional Notes:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Mfg Campaign: 11435840
Recall Date: Oct 7, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Corrective Action:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Additional Notes:
The problem has been recognized as a vehicle that is not meeting manufacturer specifications by the Subaru from Pembroke Pines. Shifting and harm is visible to frame and vehicle is having clonking and parts are touching.
Mfg Campaign: 11435840
Recall Date: Oct 7, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no apparent reason
Corrective Action:
Windshield cracked for no apparent reason
Additional Notes:
Windshield cracked for no apparent reason
Mfg Campaign: 11434108
Recall Date: Sep 23, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage
Corrective Action:
The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage
Additional Notes:
The windshield spontaneously cracked. The car has 3600 miles on it, has never been driven on a highway, and resides in a garage
Mfg Campaign: 11431729
Recall Date: Sep 4, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury