Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
182 ComplaintsSubaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN THE LESS THAN TWO YEARS I HAVE OWNED MY VEHICLE, I HAVE HAD TO REPLACE THE WINDSHIELD ONCE (WHEN IT WAS LESS THAN A YEAR OLD) AND REPAIRED CRACKS 3 TIMES, THE LATEST BEING TODAY. ALL DAMAGES WERE DONE BY GRAVEL PICKED OFF THE ROAD, AND NOT IN CONSTRUCTION ZONES. NOT ONLY HAVE I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS VEHICLE DRIVING DOWN THE SAME ROADS, IN THE SAME STATE OF REPAIR, BUT NEITHER HAVE MY PARENTS IN 20+ YEARS OF DRIVING 5 DIFFERENT MAKES/MODELS ON THE SAME ROADS. NOT ONLY IS THE WINDSHIELD RIDICULOUSLY FRAGILE, SINCE I HAVE THE 'EYESIGHT' SAFETY FEATURE, I WAS TOLD THAT I COULD NOT REPLACE THE WINDSHIELD WITH AN OEM/GENERIC WINDSHIELD. I WOULD HAVE TO REPLACE THE FLIMSY WINDSHIELD WITH ANOTHER FLIMSY SUBARU WINDSHIELD. IF I DID NOT, NOT ONLY WOULD THEY NOT GUARANTEE THAT THE SAFETY FEATURE I PAID OVER $1500 ADDITIONAL FOR WOULD WORK, BUT THEY WOULDN'T EVEN ATTEMPT TO CALIBRATE IT SHOULD IT BE NEEDED. I HAVE SEEN OTHER COMPLAINTS ABOUT SUBARU WINDSHIELDS, SO THIS IS OBVIOUSLY A KNOWN ISSUE. SUBARU SHOULD WORK ON REINFORCING THEIR WINDSHIELDS AT THE VERY LEAST, ESPECIALLY IF THEY ARE FORCING PEOPLE TO BUY THEM. THIS SHOULD ALSO BE INFORMATION GIVEN TO PROSPECTIVE BUYERS.
Corrective Action:
IN THE LESS THAN TWO YEARS I HAVE OWNED MY VEHICLE, I HAVE HAD TO REPLACE THE WINDSHIELD ONCE (WHEN IT WAS LESS THAN A YEAR OLD) AND REPAIRED CRACKS 3 TIMES, THE LATEST BEING TODAY. ALL DAMAGES WERE DONE BY GRAVEL PICKED OFF THE ROAD, AND NOT IN CONSTRUCTION ZONES. NOT ONLY HAVE I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS VEHICLE DRIVING DOWN THE SAME ROADS, IN THE SAME STATE OF REPAIR, BUT NEITHER HAVE MY PARENTS IN 20+ YEARS OF DRIVING 5 DIFFERENT MAKES/MODELS ON THE SAME ROADS. NOT ONLY IS THE WINDSHIELD RIDICULOUSLY FRAGILE, SINCE I HAVE THE 'EYESIGHT' SAFETY FEATURE, I WAS TOLD THAT I COULD NOT REPLACE THE WINDSHIELD WITH AN OEM/GENERIC WINDSHIELD. I WOULD HAVE TO REPLACE THE FLIMSY WINDSHIELD WITH ANOTHER FLIMSY SUBARU WINDSHIELD. IF I DID NOT, NOT ONLY WOULD THEY NOT GUARANTEE THAT THE SAFETY FEATURE I PAID OVER $1500 ADDITIONAL FOR WOULD WORK, BUT THEY WOULDN'T EVEN ATTEMPT TO CALIBRATE IT SHOULD IT BE NEEDED. I HAVE SEEN OTHER COMPLAINTS ABOUT SUBARU WINDSHIELDS, SO THIS IS OBVIOUSLY A KNOWN ISSUE. SUBARU SHOULD WORK ON REINFORCING THEIR WINDSHIELDS AT THE VERY LEAST, ESPECIALLY IF THEY ARE FORCING PEOPLE TO BUY THEM. THIS SHOULD ALSO BE INFORMATION GIVEN TO PROSPECTIVE BUYERS.
Additional Notes:
IN THE LESS THAN TWO YEARS I HAVE OWNED MY VEHICLE, I HAVE HAD TO REPLACE THE WINDSHIELD ONCE (WHEN IT WAS LESS THAN A YEAR OLD) AND REPAIRED CRACKS 3 TIMES, THE LATEST BEING TODAY. ALL DAMAGES WERE DONE BY GRAVEL PICKED OFF THE ROAD, AND NOT IN CONSTRUCTION ZONES. NOT ONLY HAVE I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS VEHICLE DRIVING DOWN THE SAME ROADS, IN THE SAME STATE OF REPAIR, BUT NEITHER HAVE MY PARENTS IN 20+ YEARS OF DRIVING 5 DIFFERENT MAKES/MODELS ON THE SAME ROADS. NOT ONLY IS THE WINDSHIELD RIDICULOUSLY FRAGILE, SINCE I HAVE THE 'EYESIGHT' SAFETY FEATURE, I WAS TOLD THAT I COULD NOT REPLACE THE WINDSHIELD WITH AN OEM/GENERIC WINDSHIELD. I WOULD HAVE TO REPLACE THE FLIMSY WINDSHIELD WITH ANOTHER FLIMSY SUBARU WINDSHIELD. IF I DID NOT, NOT ONLY WOULD THEY NOT GUARANTEE THAT THE SAFETY FEATURE I PAID OVER $1500 ADDITIONAL FOR WOULD WORK, BUT THEY WOULDN'T EVEN ATTEMPT TO CALIBRATE IT SHOULD IT BE NEEDED. I HAVE SEEN OTHER COMPLAINTS ABOUT SUBARU WINDSHIELDS, SO THIS IS OBVIOUSLY A KNOWN ISSUE. SUBARU SHOULD WORK ON REINFORCING THEIR WINDSHIELDS AT THE VERY LEAST, ESPECIALLY IF THEY ARE FORCING PEOPLE TO BUY THEM. THIS SHOULD ALSO BE INFORMATION GIVEN TO PROSPECTIVE BUYERS.
Mfg Campaign: 11033064
Recall Date: Oct 12, 2017
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN THE LESS THAN TWO YEARS I HAVE OWNED MY VEHICLE, I HAVE HAD TO REPLACE THE WINDSHIELD ONCE (WHEN IT WAS LESS THAN A YEAR OLD) AND REPAIRED CRACKS 3 TIMES, THE LATEST BEING TODAY. ALL DAMAGES WERE DONE BY GRAVEL PICKED OFF THE ROAD, AND NOT IN CONSTRUCTION ZONES. NOT ONLY HAVE I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS VEHICLE DRIVING DOWN THE SAME ROADS, IN THE SAME STATE OF REPAIR, BUT NEITHER HAVE MY PARENTS IN 20+ YEARS OF DRIVING 5 DIFFERENT MAKES/MODELS ON THE SAME ROADS. NOT ONLY IS THE WINDSHIELD RIDICULOUSLY FRAGILE, SINCE I HAVE THE 'EYESIGHT' SAFETY FEATURE, I WAS TOLD THAT I COULD NOT REPLACE THE WINDSHIELD WITH AN OEM/GENERIC WINDSHIELD. I WOULD HAVE TO REPLACE THE FLIMSY WINDSHIELD WITH ANOTHER FLIMSY SUBARU WINDSHIELD. IF I DID NOT, NOT ONLY WOULD THEY NOT GUARANTEE THAT THE SAFETY FEATURE I PAID OVER $1500 ADDITIONAL FOR WOULD WORK, BUT THEY WOULDN'T EVEN ATTEMPT TO CALIBRATE IT SHOULD IT BE NEEDED. I HAVE SEEN OTHER COMPLAINTS ABOUT SUBARU WINDSHIELDS, SO THIS IS OBVIOUSLY A KNOWN ISSUE. SUBARU SHOULD WORK ON REINFORCING THEIR WINDSHIELDS AT THE VERY LEAST, ESPECIALLY IF THEY ARE FORCING PEOPLE TO BUY THEM. THIS SHOULD ALSO BE INFORMATION GIVEN TO PROSPECTIVE BUYERS.
Corrective Action:
IN THE LESS THAN TWO YEARS I HAVE OWNED MY VEHICLE, I HAVE HAD TO REPLACE THE WINDSHIELD ONCE (WHEN IT WAS LESS THAN A YEAR OLD) AND REPAIRED CRACKS 3 TIMES, THE LATEST BEING TODAY. ALL DAMAGES WERE DONE BY GRAVEL PICKED OFF THE ROAD, AND NOT IN CONSTRUCTION ZONES. NOT ONLY HAVE I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS VEHICLE DRIVING DOWN THE SAME ROADS, IN THE SAME STATE OF REPAIR, BUT NEITHER HAVE MY PARENTS IN 20+ YEARS OF DRIVING 5 DIFFERENT MAKES/MODELS ON THE SAME ROADS. NOT ONLY IS THE WINDSHIELD RIDICULOUSLY FRAGILE, SINCE I HAVE THE 'EYESIGHT' SAFETY FEATURE, I WAS TOLD THAT I COULD NOT REPLACE THE WINDSHIELD WITH AN OEM/GENERIC WINDSHIELD. I WOULD HAVE TO REPLACE THE FLIMSY WINDSHIELD WITH ANOTHER FLIMSY SUBARU WINDSHIELD. IF I DID NOT, NOT ONLY WOULD THEY NOT GUARANTEE THAT THE SAFETY FEATURE I PAID OVER $1500 ADDITIONAL FOR WOULD WORK, BUT THEY WOULDN'T EVEN ATTEMPT TO CALIBRATE IT SHOULD IT BE NEEDED. I HAVE SEEN OTHER COMPLAINTS ABOUT SUBARU WINDSHIELDS, SO THIS IS OBVIOUSLY A KNOWN ISSUE. SUBARU SHOULD WORK ON REINFORCING THEIR WINDSHIELDS AT THE VERY LEAST, ESPECIALLY IF THEY ARE FORCING PEOPLE TO BUY THEM. THIS SHOULD ALSO BE INFORMATION GIVEN TO PROSPECTIVE BUYERS.
Additional Notes:
IN THE LESS THAN TWO YEARS I HAVE OWNED MY VEHICLE, I HAVE HAD TO REPLACE THE WINDSHIELD ONCE (WHEN IT WAS LESS THAN A YEAR OLD) AND REPAIRED CRACKS 3 TIMES, THE LATEST BEING TODAY. ALL DAMAGES WERE DONE BY GRAVEL PICKED OFF THE ROAD, AND NOT IN CONSTRUCTION ZONES. NOT ONLY HAVE I NEVER HAD ANY PROBLEMS WITH MY PREVIOUS VEHICLE DRIVING DOWN THE SAME ROADS, IN THE SAME STATE OF REPAIR, BUT NEITHER HAVE MY PARENTS IN 20+ YEARS OF DRIVING 5 DIFFERENT MAKES/MODELS ON THE SAME ROADS. NOT ONLY IS THE WINDSHIELD RIDICULOUSLY FRAGILE, SINCE I HAVE THE 'EYESIGHT' SAFETY FEATURE, I WAS TOLD THAT I COULD NOT REPLACE THE WINDSHIELD WITH AN OEM/GENERIC WINDSHIELD. I WOULD HAVE TO REPLACE THE FLIMSY WINDSHIELD WITH ANOTHER FLIMSY SUBARU WINDSHIELD. IF I DID NOT, NOT ONLY WOULD THEY NOT GUARANTEE THAT THE SAFETY FEATURE I PAID OVER $1500 ADDITIONAL FOR WOULD WORK, BUT THEY WOULDN'T EVEN ATTEMPT TO CALIBRATE IT SHOULD IT BE NEEDED. I HAVE SEEN OTHER COMPLAINTS ABOUT SUBARU WINDSHIELDS, SO THIS IS OBVIOUSLY A KNOWN ISSUE. SUBARU SHOULD WORK ON REINFORCING THEIR WINDSHIELDS AT THE VERY LEAST, ESPECIALLY IF THEY ARE FORCING PEOPLE TO BUY THEM. THIS SHOULD ALSO BE INFORMATION GIVEN TO PROSPECTIVE BUYERS.
Mfg Campaign: 11033064
Recall Date: Oct 12, 2017
Subaru Of America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL NOT RECALLED YET, DO NOT KNOW IF I AM AT RISK
Corrective Action:
TAKATA RECALL NOT RECALLED YET, DO NOT KNOW IF I AM AT RISK
Additional Notes:
TAKATA RECALL NOT RECALLED YET, DO NOT KNOW IF I AM AT RISK
Mfg Campaign: 11022436
Recall Date: Sep 9, 2017
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS GOING 40MPH WHEN I HAD TO BREAK FOR A YELLOW LIGHT WITH PLENTY OF TIME TO STOP, AS I WAS HITTING THE BRAKES MY CAR BEGAN TO SKIP AND CONTINUE TO PRESS FORWARD AND DID NOT STOP UNTIL I HIT THE BACK OF SOMEONE'S VEHICLE. THE BRAKES DID NOT WORK AND I WAS NOT GOING SO FAST THAT I COULDN'T HAVE HAD A SMOOTH STOP.
Corrective Action:
I WAS GOING 40MPH WHEN I HAD TO BREAK FOR A YELLOW LIGHT WITH PLENTY OF TIME TO STOP, AS I WAS HITTING THE BRAKES MY CAR BEGAN TO SKIP AND CONTINUE TO PRESS FORWARD AND DID NOT STOP UNTIL I HIT THE BACK OF SOMEONE'S VEHICLE. THE BRAKES DID NOT WORK AND I WAS NOT GOING SO FAST THAT I COULDN'T HAVE HAD A SMOOTH STOP.
Additional Notes:
I WAS GOING 40MPH WHEN I HAD TO BREAK FOR A YELLOW LIGHT WITH PLENTY OF TIME TO STOP, AS I WAS HITTING THE BRAKES MY CAR BEGAN TO SKIP AND CONTINUE TO PRESS FORWARD AND DID NOT STOP UNTIL I HIT THE BACK OF SOMEONE'S VEHICLE. THE BRAKES DID NOT WORK AND I WAS NOT GOING SO FAST THAT I COULDN'T HAVE HAD A SMOOTH STOP.
Mfg Campaign: 11020685
Recall Date: Aug 30, 2017
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?
Corrective Action:
IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?
Additional Notes:
IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?
Mfg Campaign: 11020451
Recall Date: Aug 29, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?
Corrective Action:
IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?
Additional Notes:
IN LESS THAN 36,000 MILES IT DEVELOPED A GRINDING NOISE THAT CAN BE FELT ABOVE 50 MPH. DEALER FOUND A PROBLEM WITH THE AUTO TRANSMISSION. IT WILL BEING REPLACED UNDER WARRANTY. STRANGE, I THOUGHT SUBARU IS KNOWN FOR BETTER TRANSMISSION. IN THE SAME CAR THE CD PLAYER STOPPED WORKING AND MAKING NOISE SIMILAR TO WHAT YOU HEAR WHEN A CD IS BEING EJECTED. DEALER CHANGED IT UNDER WARRANTY. I RECEIVED A RECALL LETTER ON DCM SOFTWARE IN THE CAR & I TOOK CAR TO THE DEALER. HOWEVER, THIS RECALL IS NOT LISTED ON WEB. WHY?
Mfg Campaign: 11020451
Recall Date: Aug 29, 2017
Subaru Of America, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER'S SIDE OF MY FRONT BUMPER WAS FALLING OFF. THE DEALER SAID A BRACKET HAD BROKEN. SUBARU WOULD NOT REPLACE THE BUMPER UNDER WARRANTY, BUT THE DEALER DID REPLACE IT FREE OF CHARGE. NOW FOUR MONTHS LATER, THE PASSENGER'S SIDE OF THE FRONT BUMPER IS FALLING OFF. THIS SEEMS LIKE A SAFETY ISSUE. I HAVE NOT BEEN HIT AND HAVE NOT HIT ANYTHING.
Corrective Action:
THE DRIVER'S SIDE OF MY FRONT BUMPER WAS FALLING OFF. THE DEALER SAID A BRACKET HAD BROKEN. SUBARU WOULD NOT REPLACE THE BUMPER UNDER WARRANTY, BUT THE DEALER DID REPLACE IT FREE OF CHARGE. NOW FOUR MONTHS LATER, THE PASSENGER'S SIDE OF THE FRONT BUMPER IS FALLING OFF. THIS SEEMS LIKE A SAFETY ISSUE. I HAVE NOT BEEN HIT AND HAVE NOT HIT ANYTHING.
Additional Notes:
THE DRIVER'S SIDE OF MY FRONT BUMPER WAS FALLING OFF. THE DEALER SAID A BRACKET HAD BROKEN. SUBARU WOULD NOT REPLACE THE BUMPER UNDER WARRANTY, BUT THE DEALER DID REPLACE IT FREE OF CHARGE. NOW FOUR MONTHS LATER, THE PASSENGER'S SIDE OF THE FRONT BUMPER IS FALLING OFF. THIS SEEMS LIKE A SAFETY ISSUE. I HAVE NOT BEEN HIT AND HAVE NOT HIT ANYTHING.
Mfg Campaign: 11020160
Recall Date: Aug 28, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION DOES NOT IMMEDIATELY ENGAGE, WHEN SHIFTING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE, WITH OR WITHOUT ENGAGING THE FOOT BRAKE. THE TRANSMISSION GOES INTO A SIGNIFICANT NEUTRAL STATE BEFORE IT ENGAGES, IN EITHER DIRECTION, ALLOWING THE VEHICLE TO DRIFT UNTIL THE TRANSMISSION ENGAGES WITH A LURCH. THE OCCURS WHETHER OR NOT THE ENGINE IS HOT OR COLD. THIS IS PARTICULARLY DANGEROUS AND NOTICEABLE WHEN BACKING FROM MY DRIVEWAY, WHICH IS INCLINED, TO PROCEED UPHILL, AND THE VEHICLE DRIFTS SEVERAL FEET REARWARD BEFORE ENGAGING. THE DELAY IS NOT AS PRONOUNCED, WHEN EXITING TO PROCEED DOWN THE STREET. PAGES 7-24 AND 7-27 OF THE SUBARU OWNER'S MANUAL SPECIFICALLY STATE NOT TO USE INERTIA TO MOVE THE VEHICLE. THERE IS, ALSO, A HARSH, PREMATURE DOWNSHIFT THAT QUICKLY TAKES THE CAR FROM 25 MPH TO 15 MPH AND A ROLLING STOP, WHEN REMOVING YOUR FOOT FROM THE ACCELERATOR, WHILE APPROACHING THE CREST OF A HILL OR STOP SIGN. THE BRAKING FORCE WILL ACTUALLY THROW YOU BODY FORWARD. THIS, ALSO, OCCURS WHILE TRAVELLING AT LOW SPEEDS ON RESIDENTIAL STREETS. THESE CONDITIONS HAVE EXISTED SINCE MARCH 8, 2016, AND AFTER 4 REPAIR REQUESTS, AT 3 DIFFERENT SUBARU DEALERS, AND AN INSPECTION BY A FACTORY ENGINEER, THEIR CLAIM IS NOTHING IS WRONG. SORRY, BUT I DO NOT AGREE. ENGINEER, CONTINUE TO EXIST. THEIR CLAIM BEING THIS IS NORMAL.
Corrective Action:
THE TRANSMISSION DOES NOT IMMEDIATELY ENGAGE, WHEN SHIFTING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE, WITH OR WITHOUT ENGAGING THE FOOT BRAKE. THE TRANSMISSION GOES INTO A SIGNIFICANT NEUTRAL STATE BEFORE IT ENGAGES, IN EITHER DIRECTION, ALLOWING THE VEHICLE TO DRIFT UNTIL THE TRANSMISSION ENGAGES WITH A LURCH. THE OCCURS WHETHER OR NOT THE ENGINE IS HOT OR COLD. THIS IS PARTICULARLY DANGEROUS AND NOTICEABLE WHEN BACKING FROM MY DRIVEWAY, WHICH IS INCLINED, TO PROCEED UPHILL, AND THE VEHICLE DRIFTS SEVERAL FEET REARWARD BEFORE ENGAGING. THE DELAY IS NOT AS PRONOUNCED, WHEN EXITING TO PROCEED DOWN THE STREET. PAGES 7-24 AND 7-27 OF THE SUBARU OWNER'S MANUAL SPECIFICALLY STATE NOT TO USE INERTIA TO MOVE THE VEHICLE. THERE IS, ALSO, A HARSH, PREMATURE DOWNSHIFT THAT QUICKLY TAKES THE CAR FROM 25 MPH TO 15 MPH AND A ROLLING STOP, WHEN REMOVING YOUR FOOT FROM THE ACCELERATOR, WHILE APPROACHING THE CREST OF A HILL OR STOP SIGN. THE BRAKING FORCE WILL ACTUALLY THROW YOU BODY FORWARD. THIS, ALSO, OCCURS WHILE TRAVELLING AT LOW SPEEDS ON RESIDENTIAL STREETS. THESE CONDITIONS HAVE EXISTED SINCE MARCH 8, 2016, AND AFTER 4 REPAIR REQUESTS, AT 3 DIFFERENT SUBARU DEALERS, AND AN INSPECTION BY A FACTORY ENGINEER, THEIR CLAIM IS NOTHING IS WRONG. SORRY, BUT I DO NOT AGREE. ENGINEER, CONTINUE TO EXIST. THEIR CLAIM BEING THIS IS NORMAL.
Additional Notes:
THE TRANSMISSION DOES NOT IMMEDIATELY ENGAGE, WHEN SHIFTING FROM REVERSE TO DRIVE OR DRIVE TO REVERSE, WITH OR WITHOUT ENGAGING THE FOOT BRAKE. THE TRANSMISSION GOES INTO A SIGNIFICANT NEUTRAL STATE BEFORE IT ENGAGES, IN EITHER DIRECTION, ALLOWING THE VEHICLE TO DRIFT UNTIL THE TRANSMISSION ENGAGES WITH A LURCH. THE OCCURS WHETHER OR NOT THE ENGINE IS HOT OR COLD. THIS IS PARTICULARLY DANGEROUS AND NOTICEABLE WHEN BACKING FROM MY DRIVEWAY, WHICH IS INCLINED, TO PROCEED UPHILL, AND THE VEHICLE DRIFTS SEVERAL FEET REARWARD BEFORE ENGAGING. THE DELAY IS NOT AS PRONOUNCED, WHEN EXITING TO PROCEED DOWN THE STREET. PAGES 7-24 AND 7-27 OF THE SUBARU OWNER'S MANUAL SPECIFICALLY STATE NOT TO USE INERTIA TO MOVE THE VEHICLE. THERE IS, ALSO, A HARSH, PREMATURE DOWNSHIFT THAT QUICKLY TAKES THE CAR FROM 25 MPH TO 15 MPH AND A ROLLING STOP, WHEN REMOVING YOUR FOOT FROM THE ACCELERATOR, WHILE APPROACHING THE CREST OF A HILL OR STOP SIGN. THE BRAKING FORCE WILL ACTUALLY THROW YOU BODY FORWARD. THIS, ALSO, OCCURS WHILE TRAVELLING AT LOW SPEEDS ON RESIDENTIAL STREETS. THESE CONDITIONS HAVE EXISTED SINCE MARCH 8, 2016, AND AFTER 4 REPAIR REQUESTS, AT 3 DIFFERENT SUBARU DEALERS, AND AN INSPECTION BY A FACTORY ENGINEER, THEIR CLAIM IS NOTHING IS WRONG. SORRY, BUT I DO NOT AGREE. ENGINEER, CONTINUE TO EXIST. THEIR CLAIM BEING THIS IS NORMAL.
Mfg Campaign: 11019864
Recall Date: Aug 26, 2017
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Corrective Action:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Additional Notes:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Mfg Campaign: 11015151
Recall Date: Aug 14, 2017
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Corrective Action:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Additional Notes:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Mfg Campaign: 11015151
Recall Date: Aug 14, 2017
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Corrective Action:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Additional Notes:
EYE SITE SAFETY MAIN WIRING HARNESS RODENT DAMAGE HARNESS INSERTION MADE WITH SOYBEAN SO ITS MADE OF FOOD HAPPENED PARKED IN DRIVEWAY
Mfg Campaign: 11015151
Recall Date: Aug 14, 2017
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ONE MORNING AFTER BEING PARKED ALL NIGHT, WE NOTICED A SIX INCH CRACK APPEARED ONE DAY IN THE FRONT WINDSHIELD HALF WAY UP AT THE PASSENGER SIDE EDGE AND EXTENDING TOWARD THE DRIVER SIDE. THERE IS NO IMPACT OR CHIP SITE IN THE WINDSHIELD.
Corrective Action:
ONE MORNING AFTER BEING PARKED ALL NIGHT, WE NOTICED A SIX INCH CRACK APPEARED ONE DAY IN THE FRONT WINDSHIELD HALF WAY UP AT THE PASSENGER SIDE EDGE AND EXTENDING TOWARD THE DRIVER SIDE. THERE IS NO IMPACT OR CHIP SITE IN THE WINDSHIELD.
Additional Notes:
ONE MORNING AFTER BEING PARKED ALL NIGHT, WE NOTICED A SIX INCH CRACK APPEARED ONE DAY IN THE FRONT WINDSHIELD HALF WAY UP AT THE PASSENGER SIDE EDGE AND EXTENDING TOWARD THE DRIVER SIDE. THERE IS NO IMPACT OR CHIP SITE IN THE WINDSHIELD.
Mfg Campaign: 10995673
Recall Date: Jun 17, 2017
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER AND PASSENGER SIDE MIRRORS REFLECTED THE SILVER CHROME FROM AROUND THE AIR CONDITIONING VENTS. THE CONTACT STATED THAT THIS OBSTRUCTED THE VIEW OF THE ROAD ON SEVERAL OCCASIONS. THE DEALER TINTED THE WINDOWS, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER AND PASSENGER SIDE MIRRORS REFLECTED THE SILVER CHROME FROM AROUND THE AIR CONDITIONING VENTS. THE CONTACT STATED THAT THIS OBSTRUCTED THE VIEW OF THE ROAD ON SEVERAL OCCASIONS. THE DEALER TINTED THE WINDOWS, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER AND PASSENGER SIDE MIRRORS REFLECTED THE SILVER CHROME FROM AROUND THE AIR CONDITIONING VENTS. THE CONTACT STATED THAT THIS OBSTRUCTED THE VIEW OF THE ROAD ON SEVERAL OCCASIONS. THE DEALER TINTED THE WINDOWS, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,200.
Mfg Campaign: 10983023
Recall Date: May 2, 2017
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.
Corrective Action:
WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.
Additional Notes:
WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.
Mfg Campaign: 10968253
Recall Date: Mar 24, 2017
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.
Corrective Action:
WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.
Additional Notes:
WHEN RESUMED CRUISE CONTROL, IT DID NOT. INSTEAD THE STEERING WHEEL WAS UNCONTROLLABLE AND HAD NO DIRECTION. WAS ON INTERSTATE 84WEST IN CT. PUT ON BREAK AND THEN WAS ABLE TO STOP THE VEHICLE ON SIDE OF ROAD. WENT TO THE DEALER AND TOLD NO ISSUE. ALSO HAVE HAD GEAR SHIFTING PROBLEMS. WAS IN TOUCH LESS CAR WASH WHERE THE CAR IS IN PARK AND WHEN TOLD (FLASHING SIGN) TO MOVE FORWARD THE CAR WOULD NOT GO INTO DRIVE. AFTER SEVERAL ATTEMPTS, SHUT CAR OFF AND THEN WAS ABLE TO PUT IN DRIVE. ON OCCASIONS THE SHIFTING GEAR HAS NOT REMAINED IN PARK AND VEHICLE HAS MOVED FORWARD.
Mfg Campaign: 10968253
Recall Date: Mar 24, 2017
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. ON SEVERAL OCCASIONS, WHETHER THE VEHICLE WAS PLACED IN REVERSE OR DRIVE, IT ACCELERATED INDEPENDENTLY. THE DEALER DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,042.
Corrective Action:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. ON SEVERAL OCCASIONS, WHETHER THE VEHICLE WAS PLACED IN REVERSE OR DRIVE, IT ACCELERATED INDEPENDENTLY. THE DEALER DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,042.
Additional Notes:
TL* THE CONTACT OWNS A 2016 SUBARU LEGACY. ON SEVERAL OCCASIONS, WHETHER THE VEHICLE WAS PLACED IN REVERSE OR DRIVE, IT ACCELERATED INDEPENDENTLY. THE DEALER DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 4,042.
Mfg Campaign: 10956370
Recall Date: Feb 22, 2017
Subaru Of America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..
Corrective Action:
AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..
Additional Notes:
AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..
Mfg Campaign: 10956391
Recall Date: Feb 22, 2017
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..
Corrective Action:
AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..
Additional Notes:
AFTER STARTING THE ENGINE, WHEN PULLING OUT FROM MY DRIVEWAY AND PUT THE GEAR IN REVERSE TO PULL OUT, THE VEHICLE ACCELERATES ON ITS OWN WITHOUT MY FOOT PRESSING THE ACCELERATOR. SO BRAKE HAS TO BE APPLIED IMMEDIATELY TO SLOW DOWN THE VEHICLE. IT SHOOTS FORWARD WITH OUT ME ACCELERATING.. IT ACCELERATES AT ABOUT 25-30 MILES PER HOUR WITHOUT ME ONCE AGAIN ACCELERATING IT SO WE HAD TO BRAKE ALL THE WAY FROM THE HOUSE TO THE PLACE OF WORK. WE HAVE HAD SEVERAL NEW CARS INCLUDING MERCEDES BENZ AND NEVER HAVE HAD THIS PROBLEM. AS I GO ON THE STREET THE VEHICLE CONTINUES TO ACCELERATE WITHOUT ME ACCELERATING IT. THERE IS ALSO A BURNING SMELL WHEN THE CAR IS STARTED. . WE TOOK THE VEHICLE INTO THE DEALER AND THEY WERE NO HELP AT ALL..
Mfg Campaign: 10956391
Recall Date: Feb 22, 2017
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
FRONT WINDSHIELD GOT CRACK UPON BEING HITTING BY A FOREIGN OBSTACLE, MAYBE A PEBBLE. WITHIN A DAY, THE CRACK LINE EXTENDED TO MORE THAN 1 FOOT, WHICH AFFECTED FRONT VISIBILITY. WITHIN A FEW WEEKS, THE SAME PROBLEM HAPPENED TO MY 2017 SUBARU OUTBACK THAT SHARES THE SAME WINDSHIELD COMPONENT WITH LEGACY. IN THE PAST, I HAD WINDSHIELD CRACKS WITH OTHER CARS I OWNED BUT THE CRACKS DID NOT GROW AS FAST AS SUBARU'S. I AM WONDERING IF THE SUBARU'S WINDSHIELD USED IN LEGACY AND OUTBACK MAY HAVE A MATERIAL PROBLEM OR A MANUFACTURING ISSUE.
Corrective Action:
FRONT WINDSHIELD GOT CRACK UPON BEING HITTING BY A FOREIGN OBSTACLE, MAYBE A PEBBLE. WITHIN A DAY, THE CRACK LINE EXTENDED TO MORE THAN 1 FOOT, WHICH AFFECTED FRONT VISIBILITY. WITHIN A FEW WEEKS, THE SAME PROBLEM HAPPENED TO MY 2017 SUBARU OUTBACK THAT SHARES THE SAME WINDSHIELD COMPONENT WITH LEGACY. IN THE PAST, I HAD WINDSHIELD CRACKS WITH OTHER CARS I OWNED BUT THE CRACKS DID NOT GROW AS FAST AS SUBARU'S. I AM WONDERING IF THE SUBARU'S WINDSHIELD USED IN LEGACY AND OUTBACK MAY HAVE A MATERIAL PROBLEM OR A MANUFACTURING ISSUE.
Additional Notes:
FRONT WINDSHIELD GOT CRACK UPON BEING HITTING BY A FOREIGN OBSTACLE, MAYBE A PEBBLE. WITHIN A DAY, THE CRACK LINE EXTENDED TO MORE THAN 1 FOOT, WHICH AFFECTED FRONT VISIBILITY. WITHIN A FEW WEEKS, THE SAME PROBLEM HAPPENED TO MY 2017 SUBARU OUTBACK THAT SHARES THE SAME WINDSHIELD COMPONENT WITH LEGACY. IN THE PAST, I HAD WINDSHIELD CRACKS WITH OTHER CARS I OWNED BUT THE CRACKS DID NOT GROW AS FAST AS SUBARU'S. I AM WONDERING IF THE SUBARU'S WINDSHIELD USED IN LEGACY AND OUTBACK MAY HAVE A MATERIAL PROBLEM OR A MANUFACTURING ISSUE.
Mfg Campaign: 10954058
Recall Date: Feb 12, 2017
Subaru Of America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY VEHICAL HAD THE WRONG BRAKES ON IT COULD NOT GET INSPECTED TECH NOTICED PAD WERE TOO BIG FOR ROTOR. 8 DAYS LATER CAR STILL NOT RETURNED TO ME IF HE HADDENED NOTICE BRAKE FAILURE WOULD OCCUR
Corrective Action:
MY VEHICAL HAD THE WRONG BRAKES ON IT COULD NOT GET INSPECTED TECH NOTICED PAD WERE TOO BIG FOR ROTOR. 8 DAYS LATER CAR STILL NOT RETURNED TO ME IF HE HADDENED NOTICE BRAKE FAILURE WOULD OCCUR
Additional Notes:
MY VEHICAL HAD THE WRONG BRAKES ON IT COULD NOT GET INSPECTED TECH NOTICED PAD WERE TOO BIG FOR ROTOR. 8 DAYS LATER CAR STILL NOT RETURNED TO ME IF HE HADDENED NOTICE BRAKE FAILURE WOULD OCCUR
Mfg Campaign: 10948964
Recall Date: Feb 1, 2017
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