SUBARU LEGACY 2022

Complete listing of complaints and recalls for this vehicle

38
Complaints
3
Recalls

Complaints & Recalls

38 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 24V227000 SAFETY RECALL
118.7K Vehicles Affected
Recall Date: Mar 22, 2024
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Potential Risk:
An air bag that does not deploy during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRA-24
Notice Date: Feb 3, 2025
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
NHTSA Campaign: 23V755000 SAFETY RECALL
95.8K Vehicles Affected
Recall Date: Nov 9, 2023
Safety Issue:

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

Potential Risk:
An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WRQ-23.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRQ-23
Notice Date: Jan 8, 2024
Recall Date: Nov 9, 2023

Consumer Complaints

38 Complaints
Subaru Of America, Inc.
Campaign: 11641535 Other
Feb 8, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I went to lunch today and came out to a crack on my windshield. I've seen several issues online about defects with the legacy windshields.

Corrective Action:

I went to lunch today and came out to a crack on my windshield. I've seen several issues online about defects with the legacy windshields.

Additional Notes:

I went to lunch today and came out to a crack on my windshield. I've seen several issues online about defects with the legacy windshields.

Manufacturer: SUBARU
Mfg Campaign: 11641535
Notice Date: Feb 8, 2025
Recall Date: Feb 8, 2025
Subaru Of America, Inc.
Campaign: 11628325 Other
Dec 2, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I have the touring model with defrosters under the windshield. This is the second time I have had my windshield cracked vertically in a year. Both scenarios include a cold snap to about 20 degrees. First one broke in the parking lot after warming up the car (windshield heat and defrosters on) This time was a similar case. Warmed up my car, started driving, and two min later heard a pop and saw the windshield split at the same spot,(windshield defroster element). So basically when it gets cold I can’t use advertised features without causing damage to my car.

Corrective Action:

I have the touring model with defrosters under the windshield. This is the second time I have had my windshield cracked vertically in a year. Both scenarios include a cold snap to about 20 degrees. First one broke in the parking lot after warming up the car (windshield heat and defrosters on) This time was a similar case. Warmed up my car, started driving, and two min later heard a pop and saw the windshield split at the same spot,(windshield defroster element). So basically when it gets cold I can’t use advertised features without causing damage to my car.

Additional Notes:

I have the touring model with defrosters under the windshield. This is the second time I have had my windshield cracked vertically in a year. Both scenarios include a cold snap to about 20 degrees. First one broke in the parking lot after warming up the car (windshield heat and defrosters on) This time was a similar case. Warmed up my car, started driving, and two min later heard a pop and saw the windshield split at the same spot,(windshield defroster element). So basically when it gets cold I can’t use advertised features without causing damage to my car.

Manufacturer: SUBARU
Mfg Campaign: 11628325
Notice Date: Dec 2, 2024
Recall Date: Dec 2, 2024
Subaru Of America, Inc.
Campaign: 11627822 Other
Nov 28, 2024
Defect Description:

AIR BAGS

Potential Consequences:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Corrective Action:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Additional Notes:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Manufacturer: SUBARU
Mfg Campaign: 11627822
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Subaru Of America, Inc.
Campaign: 11627822 Other
Nov 28, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Corrective Action:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Additional Notes:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Manufacturer: SUBARU
Mfg Campaign: 11627822
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Subaru Of America, Inc.
Campaign: 11627822 Other
Nov 28, 2024
Defect Description:

STEERING

Potential Consequences:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Corrective Action:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Additional Notes:

Emergency breaking deployed during traffic where no indication of collision was about to take place; vehicle safety features disabled and enabled off and on automatically while driving, this led up to sudden stop of vehicle in heavy traffic and vehicle would never restart. Subaru starlink emergency services failed to work or respond after trying for several minutes. Steering wouldn’t work to guide vehicle safely out of traffic

Manufacturer: SUBARU
Mfg Campaign: 11627822
Notice Date: Nov 28, 2024
Recall Date: Nov 28, 2024
Subaru Of America, Inc.
Campaign: 11603654 Other
Jul 21, 2024
Defect Description:

TIRES

Potential Consequences:

The first tire had an air bubble and I brought it in. They said it was a manufacturer error. In September 2023 I had a blowout and Subaru declared that it was a manufacturer defect. I asked him to check all the tires and they kept the original set on. This month a third tire from the original set blew while being driven. Three tires out of four have had manufacturer defects.

Corrective Action:

The first tire had an air bubble and I brought it in. They said it was a manufacturer error. In September 2023 I had a blowout and Subaru declared that it was a manufacturer defect. I asked him to check all the tires and they kept the original set on. This month a third tire from the original set blew while being driven. Three tires out of four have had manufacturer defects.

Additional Notes:

The first tire had an air bubble and I brought it in. They said it was a manufacturer error. In September 2023 I had a blowout and Subaru declared that it was a manufacturer defect. I asked him to check all the tires and they kept the original set on. This month a third tire from the original set blew while being driven. Three tires out of four have had manufacturer defects.

Manufacturer: SUBARU
Mfg Campaign: 11603654
Notice Date: Jul 21, 2024
Recall Date: Jul 21, 2024
Subaru Of America, Inc.
Campaign: 11601230 Other
Jul 11, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

In April 2024 a small rock hit my windshield and it immediately cracked. I’ve had rocks hit the windshield on other vehicles but usually nothing is visible or worse case it was a chip. The 3-4 inch crack grew to over a foot by the next day. I had it repaired at Safelite and had to pay the $500 deductible. The cost was even greater due to the need to recalibrate the safety cameras. My son just had a similar experience yesterday with his 2021 Subaru Legacy. From researching this, it appears this is a too common occurrence with Subarus.

Corrective Action:

In April 2024 a small rock hit my windshield and it immediately cracked. I’ve had rocks hit the windshield on other vehicles but usually nothing is visible or worse case it was a chip. The 3-4 inch crack grew to over a foot by the next day. I had it repaired at Safelite and had to pay the $500 deductible. The cost was even greater due to the need to recalibrate the safety cameras. My son just had a similar experience yesterday with his 2021 Subaru Legacy. From researching this, it appears this is a too common occurrence with Subarus.

Additional Notes:

In April 2024 a small rock hit my windshield and it immediately cracked. I’ve had rocks hit the windshield on other vehicles but usually nothing is visible or worse case it was a chip. The 3-4 inch crack grew to over a foot by the next day. I had it repaired at Safelite and had to pay the $500 deductible. The cost was even greater due to the need to recalibrate the safety cameras. My son just had a similar experience yesterday with his 2021 Subaru Legacy. From researching this, it appears this is a too common occurrence with Subarus.

Manufacturer: SUBARU
Mfg Campaign: 11601230
Notice Date: Jul 11, 2024
Recall Date: Jul 11, 2024
Subaru Of America, Inc.
Campaign: 11596037 Other
Jun 24, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My windshield cracked when I wasn’t even driving, it cracked all the way up almost to the top of the windshield. I have heard of other Subaru owners having this same issue with the windshield cracking easily. This should not have cracked like this. It is cheaply made obviously and unsafe.

Corrective Action:

My windshield cracked when I wasn’t even driving, it cracked all the way up almost to the top of the windshield. I have heard of other Subaru owners having this same issue with the windshield cracking easily. This should not have cracked like this. It is cheaply made obviously and unsafe.

Additional Notes:

My windshield cracked when I wasn’t even driving, it cracked all the way up almost to the top of the windshield. I have heard of other Subaru owners having this same issue with the windshield cracking easily. This should not have cracked like this. It is cheaply made obviously and unsafe.

Manufacturer: SUBARU
Mfg Campaign: 11596037
Notice Date: Jun 24, 2024
Recall Date: Jun 24, 2024
Subaru Of America, Inc.
Campaign: 11594327 Other
Jun 14, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

driving home from work my sunroof exploded outward. No impact to the glass, I was not operating it. Glass mostly went out and behind but some fell onto me as I was driving at highway speeds. I have seen others posting on the internet with this issue. Dealership has the car now. No warning.

Corrective Action:

driving home from work my sunroof exploded outward. No impact to the glass, I was not operating it. Glass mostly went out and behind but some fell onto me as I was driving at highway speeds. I have seen others posting on the internet with this issue. Dealership has the car now. No warning.

Additional Notes:

driving home from work my sunroof exploded outward. No impact to the glass, I was not operating it. Glass mostly went out and behind but some fell onto me as I was driving at highway speeds. I have seen others posting on the internet with this issue. Dealership has the car now. No warning.

Manufacturer: SUBARU
Mfg Campaign: 11594327
Notice Date: Jun 14, 2024
Recall Date: Jun 14, 2024
Subaru Of America, Inc.
Campaign: 11591902 Other
Jun 1, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Unknown. Seat belt warning lights will start beeping very loudly while on the road while seat belts are buckled. This is an extremely noisy distraction and frightens my passengers. Dealer changed one seat belt but problem remains

Corrective Action:

Unknown. Seat belt warning lights will start beeping very loudly while on the road while seat belts are buckled. This is an extremely noisy distraction and frightens my passengers. Dealer changed one seat belt but problem remains

Additional Notes:

Unknown. Seat belt warning lights will start beeping very loudly while on the road while seat belts are buckled. This is an extremely noisy distraction and frightens my passengers. Dealer changed one seat belt but problem remains

Manufacturer: SUBARU
Mfg Campaign: 11591902
Notice Date: Jun 1, 2024
Recall Date: Jun 1, 2024
Subaru Of America, Inc.
Campaign: 11586322 Other
May 1, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The contact owned a 2022 Subaru Legacy. The contact stated that while driving into their driveway at unknown speeds, the vehicle independently accelerated forward. The contact placed the vehicle in reverse, however, the vehicle continued to accelerate independently, and the contact's rear bumper crashed into the neighbor's garage. No injuries were sustained. The neighbor's garage was damaged. The vehicle was towed to the tow company's lot. The vehicle was diagnosed as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

Corrective Action:

The contact owned a 2022 Subaru Legacy. The contact stated that while driving into their driveway at unknown speeds, the vehicle independently accelerated forward. The contact placed the vehicle in reverse, however, the vehicle continued to accelerate independently, and the contact's rear bumper crashed into the neighbor's garage. No injuries were sustained. The neighbor's garage was damaged. The vehicle was towed to the tow company's lot. The vehicle was diagnosed as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

Additional Notes:

The contact owned a 2022 Subaru Legacy. The contact stated that while driving into their driveway at unknown speeds, the vehicle independently accelerated forward. The contact placed the vehicle in reverse, however, the vehicle continued to accelerate independently, and the contact's rear bumper crashed into the neighbor's garage. No injuries were sustained. The neighbor's garage was damaged. The vehicle was towed to the tow company's lot. The vehicle was diagnosed as totaled. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.

Manufacturer: SUBARU
Mfg Campaign: 11586322
Notice Date: May 1, 2024
Recall Date: May 1, 2024
Subaru Of America, Inc.
Campaign: 11579646 Other
Mar 27, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

In 2022, a piece of small gravel fell off the back of a dump truck, bounced off the road, and struck the windshield of my 2022 Subaru Legacy. Based on past experience with other vehicles, this should have resulted in a round or star-shaped crack to the glass but this caused cracks that continue to grow and branch off. In 2024, I replaced the windshield at Flow Subaru in Charlottesville, VA at a cost of over $1000 and within 3-4 weeks there was a linear crack halfway across the windshield directly in front of the driver's seat, which somewhat interferes with the driver's view. Online research suggests this is a known problem with Subaru cars with their "Eyesight" system. Supposedly, Subaru has settled class-action lawsuits related to their windshields cracking. This is a safety hazard from the standpoint of driver's vision and windshield integrity. These windshields are fragile and inherently defective.

Corrective Action:

In 2022, a piece of small gravel fell off the back of a dump truck, bounced off the road, and struck the windshield of my 2022 Subaru Legacy. Based on past experience with other vehicles, this should have resulted in a round or star-shaped crack to the glass but this caused cracks that continue to grow and branch off. In 2024, I replaced the windshield at Flow Subaru in Charlottesville, VA at a cost of over $1000 and within 3-4 weeks there was a linear crack halfway across the windshield directly in front of the driver's seat, which somewhat interferes with the driver's view. Online research suggests this is a known problem with Subaru cars with their "Eyesight" system. Supposedly, Subaru has settled class-action lawsuits related to their windshields cracking. This is a safety hazard from the standpoint of driver's vision and windshield integrity. These windshields are fragile and inherently defective.

Additional Notes:

In 2022, a piece of small gravel fell off the back of a dump truck, bounced off the road, and struck the windshield of my 2022 Subaru Legacy. Based on past experience with other vehicles, this should have resulted in a round or star-shaped crack to the glass but this caused cracks that continue to grow and branch off. In 2024, I replaced the windshield at Flow Subaru in Charlottesville, VA at a cost of over $1000 and within 3-4 weeks there was a linear crack halfway across the windshield directly in front of the driver's seat, which somewhat interferes with the driver's view. Online research suggests this is a known problem with Subaru cars with their "Eyesight" system. Supposedly, Subaru has settled class-action lawsuits related to their windshields cracking. This is a safety hazard from the standpoint of driver's vision and windshield integrity. These windshields are fragile and inherently defective.

Manufacturer: SUBARU
Mfg Campaign: 11579646
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
Subaru Of America, Inc.
Campaign: 11577278 Other
Mar 14, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Vehicles windshield appears to be defective. Small rock hit windshield I. 2/18, got replaced immediately after for around 1000 dollars. Not even three weeks later on 3/14 a semi kick up a rock and my windshield has a crack that can not be patched up, it has to be repaired. I went immediately to Safelite after second rock hit and it had spread so much that it had to be replaced.

Corrective Action:

Vehicles windshield appears to be defective. Small rock hit windshield I. 2/18, got replaced immediately after for around 1000 dollars. Not even three weeks later on 3/14 a semi kick up a rock and my windshield has a crack that can not be patched up, it has to be repaired. I went immediately to Safelite after second rock hit and it had spread so much that it had to be replaced.

Additional Notes:

Vehicles windshield appears to be defective. Small rock hit windshield I. 2/18, got replaced immediately after for around 1000 dollars. Not even three weeks later on 3/14 a semi kick up a rock and my windshield has a crack that can not be patched up, it has to be repaired. I went immediately to Safelite after second rock hit and it had spread so much that it had to be replaced.

Manufacturer: SUBARU
Mfg Campaign: 11577278
Notice Date: Mar 14, 2024
Recall Date: Mar 14, 2024
Subaru Of America, Inc.
Campaign: 11561640 Other
Dec 23, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The windshield immediately chips and cracks upon any rock/pebble impact. My safety is affected because the cracks spread into my line of sight. This has happened 3 times on my car on three different windshields in 2 years, unknown if it’s been inspected by manufacturers.

Corrective Action:

The windshield immediately chips and cracks upon any rock/pebble impact. My safety is affected because the cracks spread into my line of sight. This has happened 3 times on my car on three different windshields in 2 years, unknown if it’s been inspected by manufacturers.

Additional Notes:

The windshield immediately chips and cracks upon any rock/pebble impact. My safety is affected because the cracks spread into my line of sight. This has happened 3 times on my car on three different windshields in 2 years, unknown if it’s been inspected by manufacturers.

Manufacturer: SUBARU
Mfg Campaign: 11561640
Notice Date: Dec 23, 2023
Recall Date: Dec 23, 2023
Subaru Of America, Inc.
Campaign: 11559649 Other
Dec 12, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact leased a 2022 Subaru Legacy. The contact stated that condensation was leaking onto her foot. While driving, water entered the vehicle and caused the rugs, radio, and amplifier to become wet. The vehicle was taken to the local dealer, where it was diagnosed that water had entered the vehicle, and the radio rugs and amplifier were replaced. The manufacturer was not contacted. The approximate failure mileage was 8,000.

Corrective Action:

The contact leased a 2022 Subaru Legacy. The contact stated that condensation was leaking onto her foot. While driving, water entered the vehicle and caused the rugs, radio, and amplifier to become wet. The vehicle was taken to the local dealer, where it was diagnosed that water had entered the vehicle, and the radio rugs and amplifier were replaced. The manufacturer was not contacted. The approximate failure mileage was 8,000.

Additional Notes:

The contact leased a 2022 Subaru Legacy. The contact stated that condensation was leaking onto her foot. While driving, water entered the vehicle and caused the rugs, radio, and amplifier to become wet. The vehicle was taken to the local dealer, where it was diagnosed that water had entered the vehicle, and the radio rugs and amplifier were replaced. The manufacturer was not contacted. The approximate failure mileage was 8,000.

Manufacturer: SUBARU
Mfg Campaign: 11559649
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Subaru Of America, Inc.
Campaign: 11539355 Other
Aug 18, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.

Corrective Action:

Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.

Additional Notes:

Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.

Manufacturer: SUBARU
Mfg Campaign: 11539355
Notice Date: Aug 18, 2023
Recall Date: Aug 18, 2023
Subaru Of America, Inc.
Campaign: 11539355 Other
Aug 18, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.

Corrective Action:

Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.

Additional Notes:

Vehicle windshield developed a crack unknown reasons. Crack developed at the very bottom of the windshield below the trim. Nothing has impacted the windshield whatsoever.

Manufacturer: SUBARU
Mfg Campaign: 11539355
Notice Date: Aug 18, 2023
Recall Date: Aug 18, 2023
Subaru Of America, Inc.
Campaign: 11538793 Other
Aug 15, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was sitting at a Walmart parking lot around 6:50 am waiting for the store to open. I decided to sit in the back seat of my new 2022 Legacy and work on my laptop while sipping on my coffee. It is a beautiful 71 degrees in small-town Georgia when I hear what I could describe as an ice cube going into a warm glass of water, followed by a "dragging" sound as if a tree branch was scratching my car; only I was near nothing, not even cars as the store hadn't yet opened. But I chose to park way from careless people who may ding my new car. It wasn't until I finished and came around to the driver's seat that I noticed what'd made the sounds. The windshield was cracked. No impact. The dealership tried to make it look like I was lying and Subaru advocacy refunded the $500 deductible "As a courtesy" (because I had to use my insurance). My car was around 4-5 months old.

Corrective Action:

I was sitting at a Walmart parking lot around 6:50 am waiting for the store to open. I decided to sit in the back seat of my new 2022 Legacy and work on my laptop while sipping on my coffee. It is a beautiful 71 degrees in small-town Georgia when I hear what I could describe as an ice cube going into a warm glass of water, followed by a "dragging" sound as if a tree branch was scratching my car; only I was near nothing, not even cars as the store hadn't yet opened. But I chose to park way from careless people who may ding my new car. It wasn't until I finished and came around to the driver's seat that I noticed what'd made the sounds. The windshield was cracked. No impact. The dealership tried to make it look like I was lying and Subaru advocacy refunded the $500 deductible "As a courtesy" (because I had to use my insurance). My car was around 4-5 months old.

Additional Notes:

I was sitting at a Walmart parking lot around 6:50 am waiting for the store to open. I decided to sit in the back seat of my new 2022 Legacy and work on my laptop while sipping on my coffee. It is a beautiful 71 degrees in small-town Georgia when I hear what I could describe as an ice cube going into a warm glass of water, followed by a "dragging" sound as if a tree branch was scratching my car; only I was near nothing, not even cars as the store hadn't yet opened. But I chose to park way from careless people who may ding my new car. It wasn't until I finished and came around to the driver's seat that I noticed what'd made the sounds. The windshield was cracked. No impact. The dealership tried to make it look like I was lying and Subaru advocacy refunded the $500 deductible "As a courtesy" (because I had to use my insurance). My car was around 4-5 months old.

Manufacturer: SUBARU
Mfg Campaign: 11538793
Notice Date: Aug 15, 2023
Recall Date: Aug 15, 2023
Subaru Of America, Inc.
Campaign: 11518574 Other
Apr 24, 2023
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.

Corrective Action:

After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.

Additional Notes:

After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.

Manufacturer: SUBARU
Mfg Campaign: 11518574
Notice Date: Apr 24, 2023
Recall Date: Apr 24, 2023
Subaru Of America, Inc.
Campaign: 11518574 Other
Apr 24, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.

Corrective Action:

After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.

Additional Notes:

After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.

Manufacturer: SUBARU
Mfg Campaign: 11518574
Notice Date: Apr 24, 2023
Recall Date: Apr 24, 2023

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