Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Consumer Complaints
38 ComplaintsSubaru Of America, Inc.
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.
Corrective Action:
After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.
Additional Notes:
After a small pebble hit my windshield, an extremely large crack appeared and grew within moments of the impact. It has spiderwebbed all over the windshield and obstructed the vehicle's EYESIGHT cameras. A second impact within a few days has done the same right in front of the driver's seat. The spiderwebbing of the cracks was near immediate and grew faster than 3 inches per minute.
Mfg Campaign: 11518574
Recall Date: Apr 24, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Horizontal stress crack on lower middle section of windshield. There has been a recall due to stress cracks on prior years, but no recall yet for the 2022 Subaru Legacy. I got in my car to go to work one morning and there was a crack in the windshield.
Corrective Action:
Horizontal stress crack on lower middle section of windshield. There has been a recall due to stress cracks on prior years, but no recall yet for the 2022 Subaru Legacy. I got in my car to go to work one morning and there was a crack in the windshield.
Additional Notes:
Horizontal stress crack on lower middle section of windshield. There has been a recall due to stress cracks on prior years, but no recall yet for the 2022 Subaru Legacy. I got in my car to go to work one morning and there was a crack in the windshield.
Mfg Campaign: 11517321
Recall Date: Apr 16, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Windshield cracked for no reason . There has been nothing that has hit the windshield or any kind of puck or impact mark of it being hit . Car was in the garage overnight and in the morning , there’s a big crack in the windshield. The crack starts at the bottom where the heating grids are and then worked its way up the windshield . This can cause visibility issues . Also have seen this has been an issues with previous years and models .
Corrective Action:
Windshield cracked for no reason . There has been nothing that has hit the windshield or any kind of puck or impact mark of it being hit . Car was in the garage overnight and in the morning , there’s a big crack in the windshield. The crack starts at the bottom where the heating grids are and then worked its way up the windshield . This can cause visibility issues . Also have seen this has been an issues with previous years and models .
Additional Notes:
Windshield cracked for no reason . There has been nothing that has hit the windshield or any kind of puck or impact mark of it being hit . Car was in the garage overnight and in the morning , there’s a big crack in the windshield. The crack starts at the bottom where the heating grids are and then worked its way up the windshield . This can cause visibility issues . Also have seen this has been an issues with previous years and models .
Mfg Campaign: 11512042
Recall Date: Mar 15, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My Legacy had been parked for 2 days in above freezing conditions 40-60 degrees. when i had parked the vehicle there was no cracks on my front windshield, however, when i got into the vehicle today i noticed a large crack starting from my a pillar about 1/2 way up to about 1-2 feet long extending towards the middle of my windshield. The crack has no chips or impact marks, based upon other complaints this is a common issue, i have contacted subaru and have an appointment to take the vehicle into the dealer for an inspection and we will see their response hopefully soon.
Corrective Action:
My Legacy had been parked for 2 days in above freezing conditions 40-60 degrees. when i had parked the vehicle there was no cracks on my front windshield, however, when i got into the vehicle today i noticed a large crack starting from my a pillar about 1/2 way up to about 1-2 feet long extending towards the middle of my windshield. The crack has no chips or impact marks, based upon other complaints this is a common issue, i have contacted subaru and have an appointment to take the vehicle into the dealer for an inspection and we will see their response hopefully soon.
Additional Notes:
My Legacy had been parked for 2 days in above freezing conditions 40-60 degrees. when i had parked the vehicle there was no cracks on my front windshield, however, when i got into the vehicle today i noticed a large crack starting from my a pillar about 1/2 way up to about 1-2 feet long extending towards the middle of my windshield. The crack has no chips or impact marks, based upon other complaints this is a common issue, i have contacted subaru and have an appointment to take the vehicle into the dealer for an inspection and we will see their response hopefully soon.
Mfg Campaign: 11500199
Recall Date: Jan 4, 2023
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
A crack in the windshield appeared that was spontaneous - there was no impact to cause this crack. It started in the lower half of the passenger side and quickly proceeded across the windshield in an S figure. It is exactly like other spontaneous Subaru windshield cracks that I have seen online. My car has only 8700 miles on it but it is not covered by warranty.
Corrective Action:
A crack in the windshield appeared that was spontaneous - there was no impact to cause this crack. It started in the lower half of the passenger side and quickly proceeded across the windshield in an S figure. It is exactly like other spontaneous Subaru windshield cracks that I have seen online. My car has only 8700 miles on it but it is not covered by warranty.
Additional Notes:
A crack in the windshield appeared that was spontaneous - there was no impact to cause this crack. It started in the lower half of the passenger side and quickly proceeded across the windshield in an S figure. It is exactly like other spontaneous Subaru windshield cracks that I have seen online. My car has only 8700 miles on it but it is not covered by warranty.
Mfg Campaign: 11499983
Recall Date: Jan 3, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Large crack in windshield on the driver's side while car was parked at work, further investigation found a tiny chip point of impact, Subaru is known to use specific, thinner glass due to eye sight technology. If a small chip can crack half the windshield what will a significant impact cause? I live in a rural area and have had some significant damage done on other vehicles by animals and such, not only do I not want to have to replace a windshield every few months or so- I don't want the next bird that flies into my windshield to come through it.
Corrective Action:
Large crack in windshield on the driver's side while car was parked at work, further investigation found a tiny chip point of impact, Subaru is known to use specific, thinner glass due to eye sight technology. If a small chip can crack half the windshield what will a significant impact cause? I live in a rural area and have had some significant damage done on other vehicles by animals and such, not only do I not want to have to replace a windshield every few months or so- I don't want the next bird that flies into my windshield to come through it.
Additional Notes:
Large crack in windshield on the driver's side while car was parked at work, further investigation found a tiny chip point of impact, Subaru is known to use specific, thinner glass due to eye sight technology. If a small chip can crack half the windshield what will a significant impact cause? I live in a rural area and have had some significant damage done on other vehicles by animals and such, not only do I not want to have to replace a windshield every few months or so- I don't want the next bird that flies into my windshield to come through it.
Mfg Campaign: 11498336
Recall Date: Dec 20, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.
Corrective Action:
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.
Additional Notes:
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.
Mfg Campaign: 11495794
Recall Date: Dec 2, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.
Corrective Action:
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.
Additional Notes:
The DCM/Telematics unit has now failed twice in this vehicle, despite already being completely replaced a first time. All remote app controls fail. Starlink call connection buttons are unresponsive despite the car being in a clear, unobstructed coverage area. The only indications of failure are attempts to send remote commands via the app and the lack of a green LED next to the Starlink buttons. This presents a safety issue because the system is not presenting an obvious sign of failure and critical items like "Automatic Collision Notification" and remote immobilization will fail by assumption due to the connection/electrical problems.
Mfg Campaign: 11495794
Recall Date: Dec 2, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The front window delamined on the edge and per the Subaru glass expert it started on the edge, and now covers the window. Subaru is denying the claim.
Corrective Action:
The front window delamined on the edge and per the Subaru glass expert it started on the edge, and now covers the window. Subaru is denying the claim.
Additional Notes:
The front window delamined on the edge and per the Subaru glass expert it started on the edge, and now covers the window. Subaru is denying the claim.
Mfg Campaign: 11480578
Recall Date: Aug 22, 2022
Subaru Of America, Inc.
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
The lane assistance feature almost made me hit a semi truck that had drifted over its lane. I moved to the left to allow for space, the lane assist function tried to turn me back into the semi truck I was driving over the lane to avoid. It failed to recognize a major hazard and in fact created a more dangerous situation for me. I had to jerk the wheel back to the left, fortunately it shut off and I was able to maintain control.
Corrective Action:
The lane assistance feature almost made me hit a semi truck that had drifted over its lane. I moved to the left to allow for space, the lane assist function tried to turn me back into the semi truck I was driving over the lane to avoid. It failed to recognize a major hazard and in fact created a more dangerous situation for me. I had to jerk the wheel back to the left, fortunately it shut off and I was able to maintain control.
Additional Notes:
The lane assistance feature almost made me hit a semi truck that had drifted over its lane. I moved to the left to allow for space, the lane assist function tried to turn me back into the semi truck I was driving over the lane to avoid. It failed to recognize a major hazard and in fact created a more dangerous situation for me. I had to jerk the wheel back to the left, fortunately it shut off and I was able to maintain control.
Mfg Campaign: 11467009
Recall Date: Jun 1, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Corrective Action:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Additional Notes:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Mfg Campaign: 11462388
Recall Date: Apr 27, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Corrective Action:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Additional Notes:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Mfg Campaign: 11462388
Recall Date: Apr 27, 2022
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Corrective Action:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Additional Notes:
On average about twice per month, the touch screen will lock up. This causes the entire system to crash turning off cruise control, emergency braking, lane departure, lane keep assist, and almost every other "smart" function of the vehicle. There is no specific action that causes this, it is purely random. The "lock-up" can last anywhere from 30 seconds to several minutes. The dash notifications telling you that all of the assistance features have turned off don't come on until the system has rebooted, even though they stopped functioning at the same time the "lock-up" started. On a typical day, there is a significant delay in controlling these features via the touch screen. Minor issues where the assistance features are delayed by several seconds have happened often, but this does not result in a complete system reboot. The best way I can describe it is as if the vehicle is controlled by a computer running Windows Vista with so many viruses it can barely function. Even just adjusting the electric seats or stereo volume can have up to a 30-second delay from user input to the system response. I have noticed that during these delays, the assistance features (like lane keep and collision warning) are also delayed.
Mfg Campaign: 11462388
Recall Date: Apr 27, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2022 Subaru Legacy. The contact stated while at a standstill the windshield cracked without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the windshield replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2022 Subaru Legacy. The contact stated while at a standstill the windshield cracked without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the windshield replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2022 Subaru Legacy. The contact stated while at a standstill the windshield cracked without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the windshield replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 2,000.
Mfg Campaign: 11448680
Recall Date: Jan 24, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The windshield on my 2022 Subaru Legacy cracked. The crack looks like it started at the bottom center of the windshield and is working its way up several inches and now spreading to the passenger side. I took it to the dealer this morning. They used a marker to trace the crack and found a very small impact point. They said it doesn't take much as the windshields are thinner in Subaru's due to the camera system. I feel like this is a safety issue. And it seems to be common issue with Subaru.
Corrective Action:
The windshield on my 2022 Subaru Legacy cracked. The crack looks like it started at the bottom center of the windshield and is working its way up several inches and now spreading to the passenger side. I took it to the dealer this morning. They used a marker to trace the crack and found a very small impact point. They said it doesn't take much as the windshields are thinner in Subaru's due to the camera system. I feel like this is a safety issue. And it seems to be common issue with Subaru.
Additional Notes:
The windshield on my 2022 Subaru Legacy cracked. The crack looks like it started at the bottom center of the windshield and is working its way up several inches and now spreading to the passenger side. I took it to the dealer this morning. They used a marker to trace the crack and found a very small impact point. They said it doesn't take much as the windshields are thinner in Subaru's due to the camera system. I feel like this is a safety issue. And it seems to be common issue with Subaru.
Mfg Campaign: 11447747
Recall Date: Jan 17, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
Corrective Action:
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
Additional Notes:
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
Mfg Campaign: 11444756
Recall Date: Dec 22, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
Corrective Action:
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
Additional Notes:
My car's windshield was hit by a small stone while driving on highway speed. At first it seemed to be a small chip/ crack. After a minute or two the crack got bigger. This is the second time I'm facing this issue. Same kind of incident happened a month ago as well. I thought subaru had best safety ratings. But if this happens to someone while driving in the middle of nowhere and the glass shatters all of a sudden for just a mere tiny stone chips, I don't feel safe driving this car at all. I have attached my previous insurance claim info and pictures of incident as well. I have noticed many cars with a chip or small crack on windshield. But they don't pose any serious concern to drive the vehicle. In my case it's a serious concern for safety as the small chip spreads across the windshield which is a threat to drivability of the vehicle. I urge NHTSA to investigate this as soon as possible.
Mfg Campaign: 11444756
Recall Date: Dec 22, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While attempting to restart the battery, and upon opening the hood of the vehicle, an explosion occurred, causing a fire under the hood between what we believe to be the AC pipe and the battery/fuse box terminals. The car was not on, but we did notice that there appears to be a hole in the pipe that is leaking what we presume to be Freon. Reporting on behalf of GSA Fleet. Not expecting any actions, just reporting for your records.
Corrective Action:
While attempting to restart the battery, and upon opening the hood of the vehicle, an explosion occurred, causing a fire under the hood between what we believe to be the AC pipe and the battery/fuse box terminals. The car was not on, but we did notice that there appears to be a hole in the pipe that is leaking what we presume to be Freon. Reporting on behalf of GSA Fleet. Not expecting any actions, just reporting for your records.
Additional Notes:
While attempting to restart the battery, and upon opening the hood of the vehicle, an explosion occurred, causing a fire under the hood between what we believe to be the AC pipe and the battery/fuse box terminals. The car was not on, but we did notice that there appears to be a hole in the pipe that is leaking what we presume to be Freon. Reporting on behalf of GSA Fleet. Not expecting any actions, just reporting for your records.
Mfg Campaign: 11422097
Recall Date: Jun 24, 2021
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Valencia, CA • 36 yrs
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