Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2016-2017 Outback vehicles. A replacement air bag control module may have been installed that is not compatible with the passenger air bag module, possibly affecting air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUX-09
Recall Date: Dec 19, 2019
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016-2017 Legacy and Outback vehicles manufactured February 29, 2016, to May 6, 2016. The steering column on the affected vehicles may have been improperly machined, and as a result, turning the steering wheel may have no effect on the direction of the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WTD-65
Recall Date: May 11, 2016
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain model year 2016 Legacy vehicles manufactured October 24, 2015, to November 16, 2015, and Outback vehicles manufactured October 24, 2015, to November 17, 2015. Due to the improper tightening of the securing nuts, the drive shaft may separate from the rear differential.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQV-57
Recall Date: Nov 24, 2015
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2015 and 2016 model year Subaru Legacy 4-Door and Outback vehicles manufactured July 3, 2015, to July 27, 2015. Transmission oil may leak from a deformed seal cap on the propeller shaft yoke.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WQU-56
Recall Date: Aug 10, 2015
Consumer Complaints
741 ComplaintsSubaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
I was turning around a bend, going approximately 35mpg, when the wheels no longer were turning as if not responding to the direction of the wheel, almost like it was operating independently of the steering column. The automobile slammed into the curb on the left of the road, damaging the alignment.
Corrective Action:
I was turning around a bend, going approximately 35mpg, when the wheels no longer were turning as if not responding to the direction of the wheel, almost like it was operating independently of the steering column. The automobile slammed into the curb on the left of the road, damaging the alignment.
Additional Notes:
I was turning around a bend, going approximately 35mpg, when the wheels no longer were turning as if not responding to the direction of the wheel, almost like it was operating independently of the steering column. The automobile slammed into the curb on the left of the road, damaging the alignment.
Mfg Campaign: 11460341
Recall Date: Apr 10, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.
Corrective Action:
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.
Additional Notes:
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.
Mfg Campaign: 11460070
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.
Corrective Action:
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.
Additional Notes:
When trying to put the vehicle in park, the key will not release from the engine. After 10-15 minutes of trying, finally it will release, but in reading forums, thousands of customers have had similar issues. It seems to be a very known problem.
Mfg Campaign: 11460070
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will repeatedly will not start. This has happened many times. New battery and with in weeks would not start again. Had battery checked and alternator both work fine. This is a safety issue if you need your vehicle for and emergency and it will not start.
Corrective Action:
Car will repeatedly will not start. This has happened many times. New battery and with in weeks would not start again. Had battery checked and alternator both work fine. This is a safety issue if you need your vehicle for and emergency and it will not start.
Additional Notes:
Car will repeatedly will not start. This has happened many times. New battery and with in weeks would not start again. Had battery checked and alternator both work fine. This is a safety issue if you need your vehicle for and emergency and it will not start.
Mfg Campaign: 11460071
Recall Date: Apr 7, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This is the 4th battery in my 2016 Outback limited. Three battery replacements in 6 years. See mechanic's report that the charging system tested good but the battery was bad. He found that there is a constant draw on the battery of .726 amps after 20-30 minutes after shut down of the car. There should not be more than .05 amp draw. He said he'd have to test every line of electrical draw on the battery in order to see what is drawing power and not shutting off. That would cost 2 hours of additional labor. I did not want to spend $250 in labor to find out why Subaru malfunctions. I bought a subaru for safety and reliability, not to be isolated with a dead battery. I have needed to jump the dead batteries many times when the car would not start.
Corrective Action:
This is the 4th battery in my 2016 Outback limited. Three battery replacements in 6 years. See mechanic's report that the charging system tested good but the battery was bad. He found that there is a constant draw on the battery of .726 amps after 20-30 minutes after shut down of the car. There should not be more than .05 amp draw. He said he'd have to test every line of electrical draw on the battery in order to see what is drawing power and not shutting off. That would cost 2 hours of additional labor. I did not want to spend $250 in labor to find out why Subaru malfunctions. I bought a subaru for safety and reliability, not to be isolated with a dead battery. I have needed to jump the dead batteries many times when the car would not start.
Additional Notes:
This is the 4th battery in my 2016 Outback limited. Three battery replacements in 6 years. See mechanic's report that the charging system tested good but the battery was bad. He found that there is a constant draw on the battery of .726 amps after 20-30 minutes after shut down of the car. There should not be more than .05 amp draw. He said he'd have to test every line of electrical draw on the battery in order to see what is drawing power and not shutting off. That would cost 2 hours of additional labor. I did not want to spend $250 in labor to find out why Subaru malfunctions. I bought a subaru for safety and reliability, not to be isolated with a dead battery. I have needed to jump the dead batteries many times when the car would not start.
Mfg Campaign: 11459880
Recall Date: Apr 6, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle battery died and I replaced it. The next day the new battery was found to be dead. I check the car battery terminals and found a parasitic drain of the battery. I have tried charging the battery several times and within 30 minutes the battery is dead. This issue can cause the driver of the vehicle to be stranded and put them in a dangerous situation.
Corrective Action:
My vehicle battery died and I replaced it. The next day the new battery was found to be dead. I check the car battery terminals and found a parasitic drain of the battery. I have tried charging the battery several times and within 30 minutes the battery is dead. This issue can cause the driver of the vehicle to be stranded and put them in a dangerous situation.
Additional Notes:
My vehicle battery died and I replaced it. The next day the new battery was found to be dead. I check the car battery terminals and found a parasitic drain of the battery. I have tried charging the battery several times and within 30 minutes the battery is dead. This issue can cause the driver of the vehicle to be stranded and put them in a dangerous situation.
Mfg Campaign: 11459518
Recall Date: Apr 4, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We are original owners. Starting a month ago, after car sat for a couple of days, battery was 100% discharged. Jump started and drove for 30 minutes, then parked. Two days later, battery 100% discharged. Since original battery, had tested and shown to be weak. Bought and installed new battery. Three days of not being driven later, new battery 100% discharged. Unsafe in that, we could be left stranded if were to occur if car left at airport while on short trip, when camping, etc. This is a widely reported problem that Subaru is being sued for. There appears to be an unknown parasitic charge.
Corrective Action:
We are original owners. Starting a month ago, after car sat for a couple of days, battery was 100% discharged. Jump started and drove for 30 minutes, then parked. Two days later, battery 100% discharged. Since original battery, had tested and shown to be weak. Bought and installed new battery. Three days of not being driven later, new battery 100% discharged. Unsafe in that, we could be left stranded if were to occur if car left at airport while on short trip, when camping, etc. This is a widely reported problem that Subaru is being sued for. There appears to be an unknown parasitic charge.
Additional Notes:
We are original owners. Starting a month ago, after car sat for a couple of days, battery was 100% discharged. Jump started and drove for 30 minutes, then parked. Two days later, battery 100% discharged. Since original battery, had tested and shown to be weak. Bought and installed new battery. Three days of not being driven later, new battery 100% discharged. Unsafe in that, we could be left stranded if were to occur if car left at airport while on short trip, when camping, etc. This is a widely reported problem that Subaru is being sued for. There appears to be an unknown parasitic charge.
Mfg Campaign: 11455320
Recall Date: Mar 5, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Two windshields cracked in 6 years - this is a safety issue that should not happen.
Corrective Action:
Two windshields cracked in 6 years - this is a safety issue that should not happen.
Additional Notes:
Two windshields cracked in 6 years - this is a safety issue that should not happen.
Mfg Campaign: 11455324
Recall Date: Mar 5, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2016 Subaru Outback. The contact stated that upon defrosting the windshield and clearing it from the heavy ice that had collected on the windshield during an ice storm, he noticed that there was a 30-inch long crack at the bottom of the windshield. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the repair of the windshield was not covered because the VIN was not included in Technical Service Bulletin Number: 12-192-15R; however, the manufacturer provided the contact with a coupon for the repair of the windshield. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2016 Subaru Outback. The contact stated that upon defrosting the windshield and clearing it from the heavy ice that had collected on the windshield during an ice storm, he noticed that there was a 30-inch long crack at the bottom of the windshield. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the repair of the windshield was not covered because the VIN was not included in Technical Service Bulletin Number: 12-192-15R; however, the manufacturer provided the contact with a coupon for the repair of the windshield. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2016 Subaru Outback. The contact stated that upon defrosting the windshield and clearing it from the heavy ice that had collected on the windshield during an ice storm, he noticed that there was a 30-inch long crack at the bottom of the windshield. The dealer was notified of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the repair of the windshield was not covered because the VIN was not included in Technical Service Bulletin Number: 12-192-15R; however, the manufacturer provided the contact with a coupon for the repair of the windshield. The failure mileage was approximately 78,000.
Mfg Campaign: 11454643
Recall Date: Mar 1, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The child lock in the back passenger door is stuck .
Corrective Action:
The child lock in the back passenger door is stuck .
Additional Notes:
The child lock in the back passenger door is stuck .
Mfg Campaign: 11454198
Recall Date: Feb 26, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.
Corrective Action:
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.
Additional Notes:
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.
Mfg Campaign: 11454163
Recall Date: Feb 25, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.
Corrective Action:
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.
Additional Notes:
2016 Subaru Outback (purchased new) with severe electrical problems in the form of (frequent) battery discharge/non-start. This has been a reoccurring issue since early 2017 and is still a problem, even after replacement of the previous battery. I've had the replacement battery tested on several occasions after recharging and the result has always been that the battery is in good operating order. Subsequent alternator tests show the alternator is charging within manufacturer specifications. I've performed multiple tests after fully recharging the batter on several occasions, making sure all electrical accessories have remained (off) for extended periods of time, and the battery continues to discharge. The electrical system has been tested with a professional scan tool, on multiple occasions, and has yielded no adverse results. There has never been any vehicle warning indicators activate to indicate a problem. Today (2/25/2022) I had to have my Outback jump started 3 times in route to my home 65 miles away. The car died on the road shortly after the first jump, and again after turning the car off to refuel. I looked online to see if anyone else has had similar issues and found the battery discharge/non-start issue to be widespread....and Subaru seems to have been aware of the issue as early as 2017 according to a TSB Subaru sent to all dealers alerting of a potential electrical problem, but providing no solution. This is a SAFETY ISSUE. If access to an operable car were ever needed in an emergency situation (or) a vehicle lost power while in operation causing an accident resulting in injury or death due to a documented issue Subaru was aware of, but neglected to address, would be tragic. Not only for owners of the affected automobiles, but also any other parties involved. This issue should be immediately investigated & addressed by the NHTSA. thank you.
Mfg Campaign: 11454163
Recall Date: Feb 25, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
NUMBER: WUJ-95 - Exhaust Pipe Front (EPF) Bellows Cracking recall that affects cars produced as below Model Year Carline Affected Production Dates 2015-2016 Legacy 12/16/2013 - 9/30/2015 2015-2016 Outback 12/09/2013 – 9/30/2015 Affects cars outside this date. My 2016 Subaru Outback was built in March of 2016 and the exact same part broken at the exhaust bellows, requiring a $2600 repair. Instead of a issuing a recall Subaru is offering allowances to the repair. The service advisor stated that he has performed many of the same repair outside the production dates listed on recall WUJ-95 - Exhaust Pipe Front (EPF) Bellows Cracking, The production dates need to be extend to include all cars that have defective exhaust bellows and catalytic convertors. I have images and video of the inspection.
Corrective Action:
NUMBER: WUJ-95 - Exhaust Pipe Front (EPF) Bellows Cracking recall that affects cars produced as below Model Year Carline Affected Production Dates 2015-2016 Legacy 12/16/2013 - 9/30/2015 2015-2016 Outback 12/09/2013 – 9/30/2015 Affects cars outside this date. My 2016 Subaru Outback was built in March of 2016 and the exact same part broken at the exhaust bellows, requiring a $2600 repair. Instead of a issuing a recall Subaru is offering allowances to the repair. The service advisor stated that he has performed many of the same repair outside the production dates listed on recall WUJ-95 - Exhaust Pipe Front (EPF) Bellows Cracking, The production dates need to be extend to include all cars that have defective exhaust bellows and catalytic convertors. I have images and video of the inspection.
Additional Notes:
NUMBER: WUJ-95 - Exhaust Pipe Front (EPF) Bellows Cracking recall that affects cars produced as below Model Year Carline Affected Production Dates 2015-2016 Legacy 12/16/2013 - 9/30/2015 2015-2016 Outback 12/09/2013 – 9/30/2015 Affects cars outside this date. My 2016 Subaru Outback was built in March of 2016 and the exact same part broken at the exhaust bellows, requiring a $2600 repair. Instead of a issuing a recall Subaru is offering allowances to the repair. The service advisor stated that he has performed many of the same repair outside the production dates listed on recall WUJ-95 - Exhaust Pipe Front (EPF) Bellows Cracking, The production dates need to be extend to include all cars that have defective exhaust bellows and catalytic convertors. I have images and video of the inspection.
Mfg Campaign: 11453839
Recall Date: Feb 24, 2022
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WENT OUT TO MY CAR THIS MORNING AND NOTICED A LINEAR 6 INCH CRACK IN MY WINDSHIELD-IT EXPANDED FROM NEAR THE WIPER ON THE DRIVER SIDE UPWARD AND WITHIN 2 HOURS ANOTHER CRACK BEGAN ABOUT 5 INCHES LATERAL TO THE EVER EXPANDING FIRST CRACK WHICH IS NOW GREATER THAN 12 INCHES LONG. I CALLED DEVOE SUBARU IN NAPLES FLORIDA AND ASKED ABOUT WINDSHIELD CRACK AND REPAIR-I HAD BOUGHT THE CAR THERE 3 YEARS AGO. I WAS INFORMED THEY DO NOT REPAIR WINDSHIELDS, NEVER DID THEY MENTION THIS WAS A COMMON PROBLEM WITH THE OUTBACK. I CONTACTED SATELLITE WINDSHIELD REPAIR AND GAVE THEM MY INSURANCE INFO AND HOPEFULLY MY PROGRESSIVE INSURANCE WILL COVER THE WINDSHIELD AND THE EYESIGHT CALIBRATION.I THEN GOOGLED THE ISSUE AND FOUND THAT THIS IS A REAL AND FREQUENT ISSUE WITH THE SUBARU.
Corrective Action:
WENT OUT TO MY CAR THIS MORNING AND NOTICED A LINEAR 6 INCH CRACK IN MY WINDSHIELD-IT EXPANDED FROM NEAR THE WIPER ON THE DRIVER SIDE UPWARD AND WITHIN 2 HOURS ANOTHER CRACK BEGAN ABOUT 5 INCHES LATERAL TO THE EVER EXPANDING FIRST CRACK WHICH IS NOW GREATER THAN 12 INCHES LONG. I CALLED DEVOE SUBARU IN NAPLES FLORIDA AND ASKED ABOUT WINDSHIELD CRACK AND REPAIR-I HAD BOUGHT THE CAR THERE 3 YEARS AGO. I WAS INFORMED THEY DO NOT REPAIR WINDSHIELDS, NEVER DID THEY MENTION THIS WAS A COMMON PROBLEM WITH THE OUTBACK. I CONTACTED SATELLITE WINDSHIELD REPAIR AND GAVE THEM MY INSURANCE INFO AND HOPEFULLY MY PROGRESSIVE INSURANCE WILL COVER THE WINDSHIELD AND THE EYESIGHT CALIBRATION.I THEN GOOGLED THE ISSUE AND FOUND THAT THIS IS A REAL AND FREQUENT ISSUE WITH THE SUBARU.
Additional Notes:
WENT OUT TO MY CAR THIS MORNING AND NOTICED A LINEAR 6 INCH CRACK IN MY WINDSHIELD-IT EXPANDED FROM NEAR THE WIPER ON THE DRIVER SIDE UPWARD AND WITHIN 2 HOURS ANOTHER CRACK BEGAN ABOUT 5 INCHES LATERAL TO THE EVER EXPANDING FIRST CRACK WHICH IS NOW GREATER THAN 12 INCHES LONG. I CALLED DEVOE SUBARU IN NAPLES FLORIDA AND ASKED ABOUT WINDSHIELD CRACK AND REPAIR-I HAD BOUGHT THE CAR THERE 3 YEARS AGO. I WAS INFORMED THEY DO NOT REPAIR WINDSHIELDS, NEVER DID THEY MENTION THIS WAS A COMMON PROBLEM WITH THE OUTBACK. I CONTACTED SATELLITE WINDSHIELD REPAIR AND GAVE THEM MY INSURANCE INFO AND HOPEFULLY MY PROGRESSIVE INSURANCE WILL COVER THE WINDSHIELD AND THE EYESIGHT CALIBRATION.I THEN GOOGLED THE ISSUE AND FOUND THAT THIS IS A REAL AND FREQUENT ISSUE WITH THE SUBARU.
Mfg Campaign: 11453928
Recall Date: Feb 24, 2022
Subaru Of America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
on 2/8/22 I brought my car in for service to an independent repair shop. The service was for the 120k standard service. I had been noticing exhaust smells. They checked the exhaust and found "exhaust leak from center exhaust flange, and exhaust leave from exhaust manifold". They recommended a complete replacement of the exhaust manifold "under Subaru recall". They printed the recall for me. It is WUJ-95. Which recalls 2015-2016 outbacks for this issue. When I contacted the dealer they indicated my vehicle was not under this recall. Subaru Customer care indicated the same as did your website. Subaru said that the recall was initiated by NHTSA and that until NHTSA indicated my vehicle was included in the recall they would not repair it. My vehicle has exactly the same issue as what was found for the recall. The only thing I can assume is that my actual 2016 Subaru outback was manufactured after 9/30/15. I cannot find the exact date of manufacture so cannot tell if that is the issue. However, that actual manufacture date should not be controlling as my 2016 outback has exactly the same issue as the recall. If 2016 outbacks manufactured after 9/30/15 have this same issue they should be included in this recall. I am asking you to review this issue and include my vehicle in the recall.
Corrective Action:
on 2/8/22 I brought my car in for service to an independent repair shop. The service was for the 120k standard service. I had been noticing exhaust smells. They checked the exhaust and found "exhaust leak from center exhaust flange, and exhaust leave from exhaust manifold". They recommended a complete replacement of the exhaust manifold "under Subaru recall". They printed the recall for me. It is WUJ-95. Which recalls 2015-2016 outbacks for this issue. When I contacted the dealer they indicated my vehicle was not under this recall. Subaru Customer care indicated the same as did your website. Subaru said that the recall was initiated by NHTSA and that until NHTSA indicated my vehicle was included in the recall they would not repair it. My vehicle has exactly the same issue as what was found for the recall. The only thing I can assume is that my actual 2016 Subaru outback was manufactured after 9/30/15. I cannot find the exact date of manufacture so cannot tell if that is the issue. However, that actual manufacture date should not be controlling as my 2016 outback has exactly the same issue as the recall. If 2016 outbacks manufactured after 9/30/15 have this same issue they should be included in this recall. I am asking you to review this issue and include my vehicle in the recall.
Additional Notes:
on 2/8/22 I brought my car in for service to an independent repair shop. The service was for the 120k standard service. I had been noticing exhaust smells. They checked the exhaust and found "exhaust leak from center exhaust flange, and exhaust leave from exhaust manifold". They recommended a complete replacement of the exhaust manifold "under Subaru recall". They printed the recall for me. It is WUJ-95. Which recalls 2015-2016 outbacks for this issue. When I contacted the dealer they indicated my vehicle was not under this recall. Subaru Customer care indicated the same as did your website. Subaru said that the recall was initiated by NHTSA and that until NHTSA indicated my vehicle was included in the recall they would not repair it. My vehicle has exactly the same issue as what was found for the recall. The only thing I can assume is that my actual 2016 Subaru outback was manufactured after 9/30/15. I cannot find the exact date of manufacture so cannot tell if that is the issue. However, that actual manufacture date should not be controlling as my 2016 outback has exactly the same issue as the recall. If 2016 outbacks manufactured after 9/30/15 have this same issue they should be included in this recall. I am asking you to review this issue and include my vehicle in the recall.
Mfg Campaign: 11451505
Recall Date: Feb 11, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
on 2/8/22 I brought my car in for service to an independent repair shop. The service was for the 120k standard service. I had been noticing exhaust smells. They checked the exhaust and found "exhaust leak from center exhaust flange, and exhaust leave from exhaust manifold". They recommended a complete replacement of the exhaust manifold "under Subaru recall". They printed the recall for me. It is WUJ-95. Which recalls 2015-2016 outbacks for this issue. When I contacted the dealer they indicated my vehicle was not under this recall. Subaru Customer care indicated the same as did your website. Subaru said that the recall was initiated by NHTSA and that until NHTSA indicated my vehicle was included in the recall they would not repair it. My vehicle has exactly the same issue as what was found for the recall. The only thing I can assume is that my actual 2016 Subaru outback was manufactured after 9/30/15. I cannot find the exact date of manufacture so cannot tell if that is the issue. However, that actual manufacture date should not be controlling as my 2016 outback has exactly the same issue as the recall. If 2016 outbacks manufactured after 9/30/15 have this same issue they should be included in this recall. I am asking you to review this issue and include my vehicle in the recall.
Corrective Action:
on 2/8/22 I brought my car in for service to an independent repair shop. The service was for the 120k standard service. I had been noticing exhaust smells. They checked the exhaust and found "exhaust leak from center exhaust flange, and exhaust leave from exhaust manifold". They recommended a complete replacement of the exhaust manifold "under Subaru recall". They printed the recall for me. It is WUJ-95. Which recalls 2015-2016 outbacks for this issue. When I contacted the dealer they indicated my vehicle was not under this recall. Subaru Customer care indicated the same as did your website. Subaru said that the recall was initiated by NHTSA and that until NHTSA indicated my vehicle was included in the recall they would not repair it. My vehicle has exactly the same issue as what was found for the recall. The only thing I can assume is that my actual 2016 Subaru outback was manufactured after 9/30/15. I cannot find the exact date of manufacture so cannot tell if that is the issue. However, that actual manufacture date should not be controlling as my 2016 outback has exactly the same issue as the recall. If 2016 outbacks manufactured after 9/30/15 have this same issue they should be included in this recall. I am asking you to review this issue and include my vehicle in the recall.
Additional Notes:
on 2/8/22 I brought my car in for service to an independent repair shop. The service was for the 120k standard service. I had been noticing exhaust smells. They checked the exhaust and found "exhaust leak from center exhaust flange, and exhaust leave from exhaust manifold". They recommended a complete replacement of the exhaust manifold "under Subaru recall". They printed the recall for me. It is WUJ-95. Which recalls 2015-2016 outbacks for this issue. When I contacted the dealer they indicated my vehicle was not under this recall. Subaru Customer care indicated the same as did your website. Subaru said that the recall was initiated by NHTSA and that until NHTSA indicated my vehicle was included in the recall they would not repair it. My vehicle has exactly the same issue as what was found for the recall. The only thing I can assume is that my actual 2016 Subaru outback was manufactured after 9/30/15. I cannot find the exact date of manufacture so cannot tell if that is the issue. However, that actual manufacture date should not be controlling as my 2016 outback has exactly the same issue as the recall. If 2016 outbacks manufactured after 9/30/15 have this same issue they should be included in this recall. I am asking you to review this issue and include my vehicle in the recall.
Mfg Campaign: 11451505
Recall Date: Feb 11, 2022
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery dies and needs a jump start very often. Got the battery tested and there is no issue with the battery. My observation is when the vehicle is parked and the parking brake is ON then the battery discharges.
Corrective Action:
The battery dies and needs a jump start very often. Got the battery tested and there is no issue with the battery. My observation is when the vehicle is parked and the parking brake is ON then the battery discharges.
Additional Notes:
The battery dies and needs a jump start very often. Got the battery tested and there is no issue with the battery. My observation is when the vehicle is parked and the parking brake is ON then the battery discharges.
Mfg Campaign: 11450243
Recall Date: Feb 3, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My car spontaneously burst into flames after I parked it. I had left the car parked and locked in a parking lot next to a rental house and went in to prepare dinner. 20 minutes later my friends arrived at the scene and alerted us to the fact that my car was engulfed in flames. It seems that the fire originated in the engine somehow, but exactly what started it is unclear. There was no accident or collision, and no foul play. Security cameras in the area couldn't see much, but indicate that the vehicle burst into flames pretty much just after I had left it parked and locked.
Corrective Action:
My car spontaneously burst into flames after I parked it. I had left the car parked and locked in a parking lot next to a rental house and went in to prepare dinner. 20 minutes later my friends arrived at the scene and alerted us to the fact that my car was engulfed in flames. It seems that the fire originated in the engine somehow, but exactly what started it is unclear. There was no accident or collision, and no foul play. Security cameras in the area couldn't see much, but indicate that the vehicle burst into flames pretty much just after I had left it parked and locked.
Additional Notes:
My car spontaneously burst into flames after I parked it. I had left the car parked and locked in a parking lot next to a rental house and went in to prepare dinner. 20 minutes later my friends arrived at the scene and alerted us to the fact that my car was engulfed in flames. It seems that the fire originated in the engine somehow, but exactly what started it is unclear. There was no accident or collision, and no foul play. Security cameras in the area couldn't see much, but indicate that the vehicle burst into flames pretty much just after I had left it parked and locked.
Mfg Campaign: 11449634
Recall Date: Jan 31, 2022
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car spontaneously burst into flames after I parked it. I had left the car parked and locked in a parking lot next to a rental house and went in to prepare dinner. 20 minutes later my friends arrived at the scene and alerted us to the fact that my car was engulfed in flames. It seems that the fire originated in the engine somehow, but exactly what started it is unclear. There was no accident or collision, and no foul play. Security cameras in the area couldn't see much, but indicate that the vehicle burst into flames pretty much just after I had left it parked and locked.
Corrective Action:
My car spontaneously burst into flames after I parked it. I had left the car parked and locked in a parking lot next to a rental house and went in to prepare dinner. 20 minutes later my friends arrived at the scene and alerted us to the fact that my car was engulfed in flames. It seems that the fire originated in the engine somehow, but exactly what started it is unclear. There was no accident or collision, and no foul play. Security cameras in the area couldn't see much, but indicate that the vehicle burst into flames pretty much just after I had left it parked and locked.
Additional Notes:
My car spontaneously burst into flames after I parked it. I had left the car parked and locked in a parking lot next to a rental house and went in to prepare dinner. 20 minutes later my friends arrived at the scene and alerted us to the fact that my car was engulfed in flames. It seems that the fire originated in the engine somehow, but exactly what started it is unclear. There was no accident or collision, and no foul play. Security cameras in the area couldn't see much, but indicate that the vehicle burst into flames pretty much just after I had left it parked and locked.
Mfg Campaign: 11449634
Recall Date: Jan 31, 2022
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Issue with the vehicle's exhaust being loud - upon dealership's multi-point inspection, cracked bellows was identified. Issue that was identified and fixed is described in NHTSA ID Number: 10199936, Exhaust Pipe Front (EPF) Bellows Cracking, however the VIN of my vehicle was not included (although it is the same make and model year). Request that this issue be investigated to determine if additional VINs should be included.
Corrective Action:
Issue with the vehicle's exhaust being loud - upon dealership's multi-point inspection, cracked bellows was identified. Issue that was identified and fixed is described in NHTSA ID Number: 10199936, Exhaust Pipe Front (EPF) Bellows Cracking, however the VIN of my vehicle was not included (although it is the same make and model year). Request that this issue be investigated to determine if additional VINs should be included.
Additional Notes:
Issue with the vehicle's exhaust being loud - upon dealership's multi-point inspection, cracked bellows was identified. Issue that was identified and fixed is described in NHTSA ID Number: 10199936, Exhaust Pipe Front (EPF) Bellows Cracking, however the VIN of my vehicle was not included (although it is the same make and model year). Request that this issue be investigated to determine if additional VINs should be included.
Mfg Campaign: 11448938
Recall Date: Jan 26, 2022
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