SUBARU OUTBACK 2018

Complete listing of complaints and recalls for this vehicle

942
Complaints
13
Recalls

Complaints & Recalls

942 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 18V935000 SAFETY RECALL
71.2K Vehicles Affected
Recall Date: Dec 31, 2018
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Legacy, Outback, and BRZ vehicles. In the affected vehicles, a software issue may cause the audio display system to not initialize, resulting in the camera display remaining blank. If this occurs, the rearview image will not display while backing up the vehicle. As a result, the vehicles fail to comply with requirements of Federal Motor Vehicle Safety (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
Failure to display the rearview image while backing up increases the risk of crash.
FREE Recall Solution:
Subaru has notified owners, and dealers will reprogram the audio system display software, free of charge. The recall began on February 5, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTZ-85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTZ-85
Notice Date: Feb 5, 2019
Recall Date: Dec 31, 2018
Subaru Of America, Inc.
NHTSA Campaign: 18V773000 SAFETY RECALL
228.6K Vehicles Affected
Recall Date: Nov 1, 2018
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2018 Subaru Legacy and Outback vehicles. Due to a software error, the low fuel warning light may not illuminate at the intended remaining fuel level and the miles-to-empty display may incorrectly indicate a positive number despite the tank being empty.

Potential Risk:
The inaccurate fuel display may cause a driver to unexpectedly run out of fuel and the vehicle to stall, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will reprogram the combination meter software, free of charge. The recall began February 20, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTW-82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WTW-82
Notice Date: Feb 20, 2019
Recall Date: Nov 1, 2018

Consumer Complaints

942 Complaints
Subaru Of America, Inc.
Campaign: 11626727 Other
Nov 21, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The screen that controls everything in the car is delaminating and it prevents the driver from being able to see the back up camera properly and is a distraction to drivers. This is a known issue with this year vehicle. Subaru won’t replace and only offered me 750 to get it fixed which means I would still have to come out of pocket $900 for a known defect. They are aware of the issue and have replaced some vehicles at no charge.

Corrective Action:

The screen that controls everything in the car is delaminating and it prevents the driver from being able to see the back up camera properly and is a distraction to drivers. This is a known issue with this year vehicle. Subaru won’t replace and only offered me 750 to get it fixed which means I would still have to come out of pocket $900 for a known defect. They are aware of the issue and have replaced some vehicles at no charge.

Additional Notes:

The screen that controls everything in the car is delaminating and it prevents the driver from being able to see the back up camera properly and is a distraction to drivers. This is a known issue with this year vehicle. Subaru won’t replace and only offered me 750 to get it fixed which means I would still have to come out of pocket $900 for a known defect. They are aware of the issue and have replaced some vehicles at no charge.

Manufacturer: SUBARU
Mfg Campaign: 11626727
Notice Date: Nov 21, 2024
Recall Date: Nov 21, 2024
Subaru Of America, Inc.
Campaign: 11623032 Other
Oct 31, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

1. Unable to remove key from ignition switch while vehicle is in park. 2. Infotainment system turns itself on when car is started; playback skips on Pandora app. 3. Circular windshield crack appeared spontaneously.

Corrective Action:

1. Unable to remove key from ignition switch while vehicle is in park. 2. Infotainment system turns itself on when car is started; playback skips on Pandora app. 3. Circular windshield crack appeared spontaneously.

Additional Notes:

1. Unable to remove key from ignition switch while vehicle is in park. 2. Infotainment system turns itself on when car is started; playback skips on Pandora app. 3. Circular windshield crack appeared spontaneously.

Manufacturer: SUBARU
Mfg Campaign: 11623032
Notice Date: Oct 31, 2024
Recall Date: Oct 31, 2024
Subaru Of America, Inc.
Campaign: 11622441 Other
Oct 29, 2024
Defect Description:

EQUIPMENT:ELECTRICAL:INFOTAINMENT

Potential Consequences:

The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the infotainment system screen operated independently and an unknown notification alert sounded. The vehicle was taken to the dealer, where it was diagnosed that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

Corrective Action:

The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the infotainment system screen operated independently and an unknown notification alert sounded. The vehicle was taken to the dealer, where it was diagnosed that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

Additional Notes:

The contact owns a 2018 Subaru Outback. The contact stated that while driving at various speeds, the infotainment system screen operated independently and an unknown notification alert sounded. The vehicle was taken to the dealer, where it was diagnosed that the head unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

Manufacturer: SUBARU
Mfg Campaign: 11622441
Notice Date: Oct 29, 2024
Recall Date: Oct 29, 2024
Subaru Of America, Inc.
Campaign: 11620100 Other
Oct 16, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The infotainment screen has delaminated rendering it unusable and will intermittantly interrupt the backup camera while moving. This is the second screen already with this issue in my vehicle

Corrective Action:

The infotainment screen has delaminated rendering it unusable and will intermittantly interrupt the backup camera while moving. This is the second screen already with this issue in my vehicle

Additional Notes:

The infotainment screen has delaminated rendering it unusable and will intermittantly interrupt the backup camera while moving. This is the second screen already with this issue in my vehicle

Manufacturer: SUBARU
Mfg Campaign: 11620100
Notice Date: Oct 16, 2024
Recall Date: Oct 16, 2024
Subaru Of America, Inc.
Campaign: 11619920 Other
Oct 15, 2024
Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

The radio headunit which houses the backup camera freezes. When this happens, the backup camera does not work. Vehicle was brought to a Subaru dealership, and confirmed that radio unit freezes, and diagnostic did not improve system. Radio unit requires re-manufacturing. I have contacted Subaru and they refuse to address the problem. There is also documentation that talks about a recall on the Harmon Kardon unit we have.

Corrective Action:

The radio headunit which houses the backup camera freezes. When this happens, the backup camera does not work. Vehicle was brought to a Subaru dealership, and confirmed that radio unit freezes, and diagnostic did not improve system. Radio unit requires re-manufacturing. I have contacted Subaru and they refuse to address the problem. There is also documentation that talks about a recall on the Harmon Kardon unit we have.

Additional Notes:

The radio headunit which houses the backup camera freezes. When this happens, the backup camera does not work. Vehicle was brought to a Subaru dealership, and confirmed that radio unit freezes, and diagnostic did not improve system. Radio unit requires re-manufacturing. I have contacted Subaru and they refuse to address the problem. There is also documentation that talks about a recall on the Harmon Kardon unit we have.

Manufacturer: SUBARU
Mfg Campaign: 11619920
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Subaru Of America, Inc.
Campaign: 11616734 Other
Sep 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Corrective Action:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Additional Notes:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Manufacturer: SUBARU
Mfg Campaign: 11616734
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Subaru Of America, Inc.
Campaign: 11616734 Other
Sep 26, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Corrective Action:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Additional Notes:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Manufacturer: SUBARU
Mfg Campaign: 11616734
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Subaru Of America, Inc.
Campaign: 11616734 Other
Sep 26, 2024
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Corrective Action:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Additional Notes:

The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.

Manufacturer: SUBARU
Mfg Campaign: 11616734
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
Subaru Of America, Inc.
Campaign: 11615025 Other
Sep 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

DSM drawing too much power from battery when car is parked. DSM drawing 0.151k ohms to 0.017. Have complained to Subaru of Santa Cruz about this 3x. First they said it was the battery under recall and replaced the battery. Second time they thought I was leaving the key fob in the car (The fob is kept with me not in the car ). Third time they said the DSM is pulling too much power from the battery. Subaru has an extended warranty for the DSM for 2016-2018 outbacks but does not include my VIN number. This power draw and dead battery has put me in San Francisco late at night without a functional car. I did not have this independently evaluated before Subaru did a "jump box replacement" for $775.73.

Corrective Action:

DSM drawing too much power from battery when car is parked. DSM drawing 0.151k ohms to 0.017. Have complained to Subaru of Santa Cruz about this 3x. First they said it was the battery under recall and replaced the battery. Second time they thought I was leaving the key fob in the car (The fob is kept with me not in the car ). Third time they said the DSM is pulling too much power from the battery. Subaru has an extended warranty for the DSM for 2016-2018 outbacks but does not include my VIN number. This power draw and dead battery has put me in San Francisco late at night without a functional car. I did not have this independently evaluated before Subaru did a "jump box replacement" for $775.73.

Additional Notes:

DSM drawing too much power from battery when car is parked. DSM drawing 0.151k ohms to 0.017. Have complained to Subaru of Santa Cruz about this 3x. First they said it was the battery under recall and replaced the battery. Second time they thought I was leaving the key fob in the car (The fob is kept with me not in the car ). Third time they said the DSM is pulling too much power from the battery. Subaru has an extended warranty for the DSM for 2016-2018 outbacks but does not include my VIN number. This power draw and dead battery has put me in San Francisco late at night without a functional car. I did not have this independently evaluated before Subaru did a "jump box replacement" for $775.73.

Manufacturer: SUBARU
Mfg Campaign: 11615025
Notice Date: Sep 17, 2024
Recall Date: Sep 17, 2024
Subaru Of America, Inc.
Campaign: 11614102 Other
Sep 11, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The infotainment system screen has delaminated causing the screen to jump between sources, the backup camera to randomly not display . The problem started last month and is worsening

Corrective Action:

The infotainment system screen has delaminated causing the screen to jump between sources, the backup camera to randomly not display . The problem started last month and is worsening

Additional Notes:

The infotainment system screen has delaminated causing the screen to jump between sources, the backup camera to randomly not display . The problem started last month and is worsening

Manufacturer: SUBARU
Mfg Campaign: 11614102
Notice Date: Sep 11, 2024
Recall Date: Sep 11, 2024
Subaru Of America, Inc.
Campaign: 11613572 Other
Sep 9, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

In past 3 years after not being driven for 3 days the car would not start. We had the battery charged and replaced twice . When I spoke to another Subaru owner I was informed of a lawsuit against Subaru concerning parasitic battery draw by the Starlink system. I contacted Subaru of America and was told there was no recall but I am entitled to extended warranty on the T 16 DCM unit (a fuse for Starlink). They said I would be responsible for any charges to fix the issue. When I called my local Subaru dealer they said I may have to pay for diagnostics even if it was the DCM fuse as the problem. I feel Subaru knew about this problem and should fix it without charge.

Corrective Action:

In past 3 years after not being driven for 3 days the car would not start. We had the battery charged and replaced twice . When I spoke to another Subaru owner I was informed of a lawsuit against Subaru concerning parasitic battery draw by the Starlink system. I contacted Subaru of America and was told there was no recall but I am entitled to extended warranty on the T 16 DCM unit (a fuse for Starlink). They said I would be responsible for any charges to fix the issue. When I called my local Subaru dealer they said I may have to pay for diagnostics even if it was the DCM fuse as the problem. I feel Subaru knew about this problem and should fix it without charge.

Additional Notes:

In past 3 years after not being driven for 3 days the car would not start. We had the battery charged and replaced twice . When I spoke to another Subaru owner I was informed of a lawsuit against Subaru concerning parasitic battery draw by the Starlink system. I contacted Subaru of America and was told there was no recall but I am entitled to extended warranty on the T 16 DCM unit (a fuse for Starlink). They said I would be responsible for any charges to fix the issue. When I called my local Subaru dealer they said I may have to pay for diagnostics even if it was the DCM fuse as the problem. I feel Subaru knew about this problem and should fix it without charge.

Manufacturer: SUBARU
Mfg Campaign: 11613572
Notice Date: Sep 9, 2024
Recall Date: Sep 9, 2024
Subaru Of America, Inc.
Campaign: 11613047 Other
Sep 6, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The head unit of the stereo/info system is malfunctioning. The screen is delaminating from the face of the LED touchscreen panel, which causes the unit to experience "phantom touches." These cause the screen to constantly change displays, zoom in/out of navigation software, and change audio settings & inputs, and disconnects phone calls or switches them from my speaker to my phone (forcing me to pick up the phone to correct the problem). It has rendered my hands-free interface with the entire vehicle essentially useless, which is a safety concern as now my attention is pulled away from driving to attempt to correct the problem. Additionally, the screen is constantly shifting & changing displays which is quite a visual distraction. This is a known problem & has been reported numerous times to Subaru. I've taken the vehicle to the dealer for them to inspect. Their suggestion was that I replace the unit for a cost of $2,526.16. At this point, it is very difficult to operate the vehicle safely, without near constant distractions from the problem with the unit.

Corrective Action:

The head unit of the stereo/info system is malfunctioning. The screen is delaminating from the face of the LED touchscreen panel, which causes the unit to experience "phantom touches." These cause the screen to constantly change displays, zoom in/out of navigation software, and change audio settings & inputs, and disconnects phone calls or switches them from my speaker to my phone (forcing me to pick up the phone to correct the problem). It has rendered my hands-free interface with the entire vehicle essentially useless, which is a safety concern as now my attention is pulled away from driving to attempt to correct the problem. Additionally, the screen is constantly shifting & changing displays which is quite a visual distraction. This is a known problem & has been reported numerous times to Subaru. I've taken the vehicle to the dealer for them to inspect. Their suggestion was that I replace the unit for a cost of $2,526.16. At this point, it is very difficult to operate the vehicle safely, without near constant distractions from the problem with the unit.

Additional Notes:

The head unit of the stereo/info system is malfunctioning. The screen is delaminating from the face of the LED touchscreen panel, which causes the unit to experience "phantom touches." These cause the screen to constantly change displays, zoom in/out of navigation software, and change audio settings & inputs, and disconnects phone calls or switches them from my speaker to my phone (forcing me to pick up the phone to correct the problem). It has rendered my hands-free interface with the entire vehicle essentially useless, which is a safety concern as now my attention is pulled away from driving to attempt to correct the problem. Additionally, the screen is constantly shifting & changing displays which is quite a visual distraction. This is a known problem & has been reported numerous times to Subaru. I've taken the vehicle to the dealer for them to inspect. Their suggestion was that I replace the unit for a cost of $2,526.16. At this point, it is very difficult to operate the vehicle safely, without near constant distractions from the problem with the unit.

Manufacturer: SUBARU
Mfg Campaign: 11613047
Notice Date: Sep 6, 2024
Recall Date: Sep 6, 2024
Subaru Of America, Inc.
Campaign: 11612613 Other
Sep 4, 2024
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Corrective Action:

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Additional Notes:

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Manufacturer: SUBARU
Mfg Campaign: 11612613
Notice Date: Sep 4, 2024
Recall Date: Sep 4, 2024
Subaru Of America, Inc.
Campaign: 11612613 Other
Sep 4, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Corrective Action:

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Additional Notes:

The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and anyone behind me- turning to look reputedly behind and at the sides doesn't help when cars are moving parallel to me. The 'media' switches between radio and CD, FM and AM, and switches into HD mode at random. There's no way to turn it off, so the beeping is a distraction while driving. The Subaru dealership is well aware of this issue. A replacement part was ordered in September 2023 but the part is yet to be replaced.

Manufacturer: SUBARU
Mfg Campaign: 11612613
Notice Date: Sep 4, 2024
Recall Date: Sep 4, 2024
Subaru Of America, Inc.
Campaign: 11611987 Other
Sep 1, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When I bought my car I had issues with the Head unit the screen would got out and I would have no backup camera or radio.The dealer had the car for Two months before I called Subaru to see if they could get my me unit.It was taken care of.Now the problem has come back the screen freezes, jumps goes dark (I have video) I can’t use the bluetooth to call anyone. I call Subaru of America about this and they say make an appointment with the dealership and we will go there when they know what’s happening…..

Corrective Action:

When I bought my car I had issues with the Head unit the screen would got out and I would have no backup camera or radio.The dealer had the car for Two months before I called Subaru to see if they could get my me unit.It was taken care of.Now the problem has come back the screen freezes, jumps goes dark (I have video) I can’t use the bluetooth to call anyone. I call Subaru of America about this and they say make an appointment with the dealership and we will go there when they know what’s happening…..

Additional Notes:

When I bought my car I had issues with the Head unit the screen would got out and I would have no backup camera or radio.The dealer had the car for Two months before I called Subaru to see if they could get my me unit.It was taken care of.Now the problem has come back the screen freezes, jumps goes dark (I have video) I can’t use the bluetooth to call anyone. I call Subaru of America about this and they say make an appointment with the dealership and we will go there when they know what’s happening…..

Manufacturer: SUBARU
Mfg Campaign: 11611987
Notice Date: Sep 1, 2024
Recall Date: Sep 1, 2024
Subaru Of America, Inc.
Campaign: 11611982 Other
Aug 31, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Corrective Action:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Additional Notes:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Manufacturer: SUBARU
Mfg Campaign: 11611982
Notice Date: Aug 31, 2024
Recall Date: Aug 31, 2024
Subaru Of America, Inc.
Campaign: 11611982 Other
Aug 31, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Corrective Action:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Additional Notes:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Manufacturer: SUBARU
Mfg Campaign: 11611982
Notice Date: Aug 31, 2024
Recall Date: Aug 31, 2024
Subaru Of America, Inc.
Campaign: 11611982 Other
Aug 31, 2024
Defect Description:

ENGINE

Potential Consequences:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Corrective Action:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Additional Notes:

In heavy traffic, we were rolling slowly along, when all of a sudden the engine began revving on its own, against the brake. I quickly moved the shifter into neutral, and the engine revved wildly without my pressing on the accelerator. We couls have easily slammed into the car in front of us had I not moved the selector to neutral.

Manufacturer: SUBARU
Mfg Campaign: 11611982
Notice Date: Aug 31, 2024
Recall Date: Aug 31, 2024
Subaru Of America, Inc.
Campaign: 11611771 Other
Aug 30, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The car's display panel which I use to carplay to navigate google map randomly calling people on my contact list and randomly make commends such as play media or search maps as if I touched the panel screen to commend. The incidents happened while I was driving which caused me lost google map and almost lost control of the car since I tried to cancel the phone calls I didn't make. This is safety concern, please require Subaru to fix the panel. thanks

Corrective Action:

The car's display panel which I use to carplay to navigate google map randomly calling people on my contact list and randomly make commends such as play media or search maps as if I touched the panel screen to commend. The incidents happened while I was driving which caused me lost google map and almost lost control of the car since I tried to cancel the phone calls I didn't make. This is safety concern, please require Subaru to fix the panel. thanks

Additional Notes:

The car's display panel which I use to carplay to navigate google map randomly calling people on my contact list and randomly make commends such as play media or search maps as if I touched the panel screen to commend. The incidents happened while I was driving which caused me lost google map and almost lost control of the car since I tried to cancel the phone calls I didn't make. This is safety concern, please require Subaru to fix the panel. thanks

Manufacturer: SUBARU
Mfg Campaign: 11611771
Notice Date: Aug 30, 2024
Recall Date: Aug 30, 2024
Subaru Of America, Inc.
Campaign: 11609106 Other
Aug 17, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Ghost touches on the radio making radio inoperable. Prevent rear view camera from activating.

Corrective Action:

Ghost touches on the radio making radio inoperable. Prevent rear view camera from activating.

Additional Notes:

Ghost touches on the radio making radio inoperable. Prevent rear view camera from activating.

Manufacturer: SUBARU
Mfg Campaign: 11609106
Notice Date: Aug 17, 2024
Recall Date: Aug 17, 2024

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Valencia, CA • 36 yrs

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