Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRG-21
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRD-20
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WUH-93
Recall Date: Jun 26, 2019
Consumer Complaints
1.3K ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.
Corrective Action:
"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.
Additional Notes:
"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.
Mfg Campaign: 11677438
Recall Date: Jul 31, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.
Corrective Action:
"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.
Additional Notes:
"Parasitic" draw. Battery replaced, less than year old, almost daily need to "jump" vehicle to start. Always have to have booster pack. Multiple mechanics trips. Dash screen touch option does not work, have videos of the screen randomly "fluttering" through various screens and or radio stations. Leave the radio off, will randomly come on, on its own.
Mfg Campaign: 11677438
Recall Date: Jul 31, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Repeated battery drain within 48 hours use of the vehicle, to the point the battery will no longer start the car. I believe this has come to be known as a parasitic battery drain, and has been traced to the Data Communications Module in these Subarus.
Corrective Action:
Repeated battery drain within 48 hours use of the vehicle, to the point the battery will no longer start the car. I believe this has come to be known as a parasitic battery drain, and has been traced to the Data Communications Module in these Subarus.
Additional Notes:
Repeated battery drain within 48 hours use of the vehicle, to the point the battery will no longer start the car. I believe this has come to be known as a parasitic battery drain, and has been traced to the Data Communications Module in these Subarus.
Mfg Campaign: 11677081
Recall Date: Jul 29, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676150
Recall Date: Jul 25, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676150
Recall Date: Jul 25, 2025
Subaru Of America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My name is [XXX] [XXX] Phone Number: [XXX] My complaint is with Subaru of America, 1 Subaru Drive, Camden, NJ 08103 Phone Number: 800-782-2783 I would like the Pennsylvania State Attorney General’s Office to become involved with the two lemons/pieces of junk my wife and I have been sold. My Subaru is a 2019 Outback and my wife’s Subaru is a 2020 Forester. My ongoing problems with my 2019 Subaru Outback are as follows and in my opinion, I am driving a very unsafe car putting our lives at risk: 3 batteries prior to 80,000 miles resulting from a class action lawsuit filed against Subaru. Replacement of the ECM or Engine Control Module. Burns a quart of oil at the price of $11.00 per quart every 3,000 miles, that’s an engine problem. Right front axle broke and had to be replaced. After replacement of the right front axle, the right front axle seal, which is the axle replaced started to leak and I was charged to replace the axle seal due to a mechanics incompetence. I received a card from Subaru stating a windshield issue. Received another card regarding a fuel pump issue. A letter received this past week from an apparent CVT or continuously variable transmission issue. Now my radio stations jump around arbitrarily changing stations, tracks on my CD, and my hatch doesn’t open, but gets stuck shortly upon opening. This car is a lemon, a piece of junk and very unsafe. How many more problems are unknown to us and when will any of them occur while we are driving putting our lives in danger. If Subaru had any ethics character integrity or business morality they would have replaced this piece of junk. They are a horrible company to work with INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676150
Recall Date: Jul 25, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Failures of the radio Failures of the main head unit Nagivation errors and failures Display screens that go black, frozen
Corrective Action:
Failures of the radio Failures of the main head unit Nagivation errors and failures Display screens that go black, frozen
Additional Notes:
Failures of the radio Failures of the main head unit Nagivation errors and failures Display screens that go black, frozen
Mfg Campaign: 11676299
Recall Date: Jul 25, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield of my 2019 Subaru Outback Touring Edition has begun to split and crack, starting at the frame. The crack split and spread in a matter of days. My car was sitting unused in the driveway when this occurred. The damage started where the windshield meets the frame and has spread. I am not able to drive the car safely other than to get the windshield repaired. I contacted Subaru, and they told me they will not honor their extended warranty to my car because their warranty is on for 2020 and newer Outbacks. I have researched and spoken to many other owners who complain that the 2019 Outback's windshield is just as dangerous as the 2020 model and that once it starts cracking, it is only a matter of time until it will fall apart. Subaru has installed a very expensive (about $1000 to replace and calibrate) yet faulty windshield in their cars without a willingness to correct their mistake.
Corrective Action:
The windshield of my 2019 Subaru Outback Touring Edition has begun to split and crack, starting at the frame. The crack split and spread in a matter of days. My car was sitting unused in the driveway when this occurred. The damage started where the windshield meets the frame and has spread. I am not able to drive the car safely other than to get the windshield repaired. I contacted Subaru, and they told me they will not honor their extended warranty to my car because their warranty is on for 2020 and newer Outbacks. I have researched and spoken to many other owners who complain that the 2019 Outback's windshield is just as dangerous as the 2020 model and that once it starts cracking, it is only a matter of time until it will fall apart. Subaru has installed a very expensive (about $1000 to replace and calibrate) yet faulty windshield in their cars without a willingness to correct their mistake.
Additional Notes:
The windshield of my 2019 Subaru Outback Touring Edition has begun to split and crack, starting at the frame. The crack split and spread in a matter of days. My car was sitting unused in the driveway when this occurred. The damage started where the windshield meets the frame and has spread. I am not able to drive the car safely other than to get the windshield repaired. I contacted Subaru, and they told me they will not honor their extended warranty to my car because their warranty is on for 2020 and newer Outbacks. I have researched and spoken to many other owners who complain that the 2019 Outback's windshield is just as dangerous as the 2020 model and that once it starts cracking, it is only a matter of time until it will fall apart. Subaru has installed a very expensive (about $1000 to replace and calibrate) yet faulty windshield in their cars without a willingness to correct their mistake.
Mfg Campaign: 11672472
Recall Date: Jul 10, 2025
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
2019 Subaru Outback passenger side cam carrier started to seep at 42k miles. 63K continues to seep and Subaru suggested monitoring oil levels. Estimated cost to fix $6k. If leak gets worse and/or proper monitoring of oil in the engine is not done could lead to engine failure and costly repairs.
Corrective Action:
2019 Subaru Outback passenger side cam carrier started to seep at 42k miles. 63K continues to seep and Subaru suggested monitoring oil levels. Estimated cost to fix $6k. If leak gets worse and/or proper monitoring of oil in the engine is not done could lead to engine failure and costly repairs.
Additional Notes:
2019 Subaru Outback passenger side cam carrier started to seep at 42k miles. 63K continues to seep and Subaru suggested monitoring oil levels. Estimated cost to fix $6k. If leak gets worse and/or proper monitoring of oil in the engine is not done could lead to engine failure and costly repairs.
Mfg Campaign: 11671848
Recall Date: Jul 8, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Infotainment system randomly places phone calls, changes or cancels maps, and otherwise takes random actions that create distractions that makes for unsafe driving. It appears that the screen may be delaminating in multiple spots which would cause the above problems.
Corrective Action:
My Infotainment system randomly places phone calls, changes or cancels maps, and otherwise takes random actions that create distractions that makes for unsafe driving. It appears that the screen may be delaminating in multiple spots which would cause the above problems.
Additional Notes:
My Infotainment system randomly places phone calls, changes or cancels maps, and otherwise takes random actions that create distractions that makes for unsafe driving. It appears that the screen may be delaminating in multiple spots which would cause the above problems.
Mfg Campaign: 11668448
Recall Date: Jun 22, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Parasitic draw of the battery. (DCM) class action lawsuit.
Corrective Action:
Parasitic draw of the battery. (DCM) class action lawsuit.
Additional Notes:
Parasitic draw of the battery. (DCM) class action lawsuit.
Mfg Campaign: 11665426
Recall Date: Jun 6, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The contact inspected the battery and determined that the battery needed to be charged. The contact stated that the battery needed to be recharged every three days due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated the failure was persistent. The contact stated that the dealer had replaced the battery with a genuine Subaru battery three months prior to the failure. However, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,879.
Corrective Action:
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The contact inspected the battery and determined that the battery needed to be charged. The contact stated that the battery needed to be recharged every three days due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated the failure was persistent. The contact stated that the dealer had replaced the battery with a genuine Subaru battery three months prior to the failure. However, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,879.
Additional Notes:
The contact owns a 2019 Subaru Outback. The contact stated while the vehicle was parked, the contact attempted to start the vehicle; however, the vehicle failed to start as intended. The contact inspected the battery and determined that the battery needed to be charged. The contact stated that the battery needed to be recharged every three days due to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated the failure was persistent. The contact stated that the dealer had replaced the battery with a genuine Subaru battery three months prior to the failure. However, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,879.
Mfg Campaign: 11664026
Recall Date: May 30, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.
Corrective Action:
Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.
Additional Notes:
Purchased 2019 Subaru outback June 2019. Have had multiple batteries replaced. Approximately every year at least the battery fails and I am left stranded. January 2021 the fuel pump was not working properly and they said that was from low drain on the battery but that when the car went to sleep, the draw was normal so they didn’t do anything. February 5, 2025 I was in for an oil change and everything was working well. March 17, 2025 battery going dead again. I got a jump and drove to the dealership. They said that they replaced the DCM and installed the new battery. It is now May 27, 2025 and my car will not start again not even with the jump. Called the dealership and they said I have to pay for a tow which is 45 miles away and I am not under Warranty any longer so I will have to pay for it. He also suggested that I call my local tow company and get them to try to jump it.
Mfg Campaign: 11663130
Recall Date: May 27, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I have experienced two separate incidents of spontaneous windshield cracking on my 2019 Subaru Outback, with no external impact or road debris involved. The first windshield crack occurred, and Subaru replaced it under warranty after inspection showed no signs of impact. The second crack occurred again without any collision or impact. However, Subaru has now refused to cover the second incident, even though it clearly follows the same pattern. There is no visible point of impact. The cracks appear to originate near the bottom edge of the windshield and spread rapidly. I park the vehicle in a safe residential area and have not driven over rough terrain or been involved in any accidents. I have also referenced a known class action lawsuit involving similar spontaneous cracking issues with windshields in Subaru vehicles, including the 2017–2020 Outback and Legacy models. This suggests a manufacturing or design defect affecting structural integrity. This issue creates a serious visibility and safety hazard for drivers and passengers, especially if the windshield fails further while the vehicle is in motion. Subaru’s failure to cover a known defect and repeated issue puts drivers at risk. I am requesting that the NHTSA investigate this recurring defect in Subaru windshields to determine whether a recall or broader corrective action is necessary.
Corrective Action:
I have experienced two separate incidents of spontaneous windshield cracking on my 2019 Subaru Outback, with no external impact or road debris involved. The first windshield crack occurred, and Subaru replaced it under warranty after inspection showed no signs of impact. The second crack occurred again without any collision or impact. However, Subaru has now refused to cover the second incident, even though it clearly follows the same pattern. There is no visible point of impact. The cracks appear to originate near the bottom edge of the windshield and spread rapidly. I park the vehicle in a safe residential area and have not driven over rough terrain or been involved in any accidents. I have also referenced a known class action lawsuit involving similar spontaneous cracking issues with windshields in Subaru vehicles, including the 2017–2020 Outback and Legacy models. This suggests a manufacturing or design defect affecting structural integrity. This issue creates a serious visibility and safety hazard for drivers and passengers, especially if the windshield fails further while the vehicle is in motion. Subaru’s failure to cover a known defect and repeated issue puts drivers at risk. I am requesting that the NHTSA investigate this recurring defect in Subaru windshields to determine whether a recall or broader corrective action is necessary.
Additional Notes:
I have experienced two separate incidents of spontaneous windshield cracking on my 2019 Subaru Outback, with no external impact or road debris involved. The first windshield crack occurred, and Subaru replaced it under warranty after inspection showed no signs of impact. The second crack occurred again without any collision or impact. However, Subaru has now refused to cover the second incident, even though it clearly follows the same pattern. There is no visible point of impact. The cracks appear to originate near the bottom edge of the windshield and spread rapidly. I park the vehicle in a safe residential area and have not driven over rough terrain or been involved in any accidents. I have also referenced a known class action lawsuit involving similar spontaneous cracking issues with windshields in Subaru vehicles, including the 2017–2020 Outback and Legacy models. This suggests a manufacturing or design defect affecting structural integrity. This issue creates a serious visibility and safety hazard for drivers and passengers, especially if the windshield fails further while the vehicle is in motion. Subaru’s failure to cover a known defect and repeated issue puts drivers at risk. I am requesting that the NHTSA investigate this recurring defect in Subaru windshields to determine whether a recall or broader corrective action is necessary.
Mfg Campaign: 11662335
Recall Date: May 21, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving 75mph in heavy, morning traffic. I was behind a large tractor trailer, switching lanes. My car’s ‘obstacle ahead’ warning was attempting to slow me down or stop me. The air pressure inside my car changed suddenly and I could feel the pressure difference. Then there was a huge explosion. It sounded like my back windshield broke. Instead, it was my sunroof. It had exploded outwards from the inside. It just shattered and blew up spontaneously.
Corrective Action:
I was driving 75mph in heavy, morning traffic. I was behind a large tractor trailer, switching lanes. My car’s ‘obstacle ahead’ warning was attempting to slow me down or stop me. The air pressure inside my car changed suddenly and I could feel the pressure difference. Then there was a huge explosion. It sounded like my back windshield broke. Instead, it was my sunroof. It had exploded outwards from the inside. It just shattered and blew up spontaneously.
Additional Notes:
I was driving 75mph in heavy, morning traffic. I was behind a large tractor trailer, switching lanes. My car’s ‘obstacle ahead’ warning was attempting to slow me down or stop me. The air pressure inside my car changed suddenly and I could feel the pressure difference. Then there was a huge explosion. It sounded like my back windshield broke. Instead, it was my sunroof. It had exploded outwards from the inside. It just shattered and blew up spontaneously.
Mfg Campaign: 11661257
Recall Date: May 15, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Battery draining fast. installed new battery last month. Car is dead and had to be towed to dealer. DCM issues. System prematurely drains battery because system is trying to connect to 3g even when car is off. There should be a recall. Not just an extended warranty that Subaru may not accept for rebuilt titled cars
Corrective Action:
Battery draining fast. installed new battery last month. Car is dead and had to be towed to dealer. DCM issues. System prematurely drains battery because system is trying to connect to 3g even when car is off. There should be a recall. Not just an extended warranty that Subaru may not accept for rebuilt titled cars
Additional Notes:
Battery draining fast. installed new battery last month. Car is dead and had to be towed to dealer. DCM issues. System prematurely drains battery because system is trying to connect to 3g even when car is off. There should be a recall. Not just an extended warranty that Subaru may not accept for rebuilt titled cars
Mfg Campaign: 11659637
Recall Date: May 7, 2025
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subaru did not notify consumers or aftermarket retailers that the Subaru battery in my vehicle was underamped. As a result, I unknowingly bought an underamped battery from Autozone to replace my dying battery in 2024, b/c their records indicated it was the right battery. I found out in 3/25 from Subaru service about the underamped battery issue when my car was dying. Autozone can’t replace it because their system (info they get from Subaru) says this is the right battery, because Subaru didn’t notify anyone. Subaru will not replace the battery for free because it’s not a Subaru battery. I have an internal service memo from 2023 that states what the right battery should be. However, Subaru didn’t notify the public or companies and so several people are probably driving around with underamped aftermarket batteries. I should not have to pay for a new battery, I should have received notice in 2023 about this issue and then I would have replaced it with the right Subaru battery. The battery I replaced in 2024 was the original Subaru underamped battery.
Corrective Action:
Subaru did not notify consumers or aftermarket retailers that the Subaru battery in my vehicle was underamped. As a result, I unknowingly bought an underamped battery from Autozone to replace my dying battery in 2024, b/c their records indicated it was the right battery. I found out in 3/25 from Subaru service about the underamped battery issue when my car was dying. Autozone can’t replace it because their system (info they get from Subaru) says this is the right battery, because Subaru didn’t notify anyone. Subaru will not replace the battery for free because it’s not a Subaru battery. I have an internal service memo from 2023 that states what the right battery should be. However, Subaru didn’t notify the public or companies and so several people are probably driving around with underamped aftermarket batteries. I should not have to pay for a new battery, I should have received notice in 2023 about this issue and then I would have replaced it with the right Subaru battery. The battery I replaced in 2024 was the original Subaru underamped battery.
Additional Notes:
Subaru did not notify consumers or aftermarket retailers that the Subaru battery in my vehicle was underamped. As a result, I unknowingly bought an underamped battery from Autozone to replace my dying battery in 2024, b/c their records indicated it was the right battery. I found out in 3/25 from Subaru service about the underamped battery issue when my car was dying. Autozone can’t replace it because their system (info they get from Subaru) says this is the right battery, because Subaru didn’t notify anyone. Subaru will not replace the battery for free because it’s not a Subaru battery. I have an internal service memo from 2023 that states what the right battery should be. However, Subaru didn’t notify the public or companies and so several people are probably driving around with underamped aftermarket batteries. I should not have to pay for a new battery, I should have received notice in 2023 about this issue and then I would have replaced it with the right Subaru battery. The battery I replaced in 2024 was the original Subaru underamped battery.
Mfg Campaign: 11656949
Recall Date: Apr 26, 2025
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
On April 14, 2025, I experienced my fourth windshield break- others- 2 that were 3 months apart in 2023 and another in 2024. I do not know how this most recent crack occurred as I noticed it when I went to drive my car, which was parked inside my garage. I had driven 2 places earlier in the day with no signs of a crack and there were no noted strikes to the windshield during that time. I did ride on a highway the day prior, but did not hear any strikes to the windshield. The prior incidences I did hear something hit the windshield. I have been a car owner for decades and this is the first car I have ever had with any windshield crack. This complaint seems typical for this vehicle as many of the same issues were recently included in a class action lawsuit regarding a defect in the glass. Wile the 2019 model was not included for some reason, many NHTSA complaints from people with this model were included in this lawsuit so I certainly hope that NHTSA will seriously look into why these are a common occurrence for this vehicle.
Corrective Action:
On April 14, 2025, I experienced my fourth windshield break- others- 2 that were 3 months apart in 2023 and another in 2024. I do not know how this most recent crack occurred as I noticed it when I went to drive my car, which was parked inside my garage. I had driven 2 places earlier in the day with no signs of a crack and there were no noted strikes to the windshield during that time. I did ride on a highway the day prior, but did not hear any strikes to the windshield. The prior incidences I did hear something hit the windshield. I have been a car owner for decades and this is the first car I have ever had with any windshield crack. This complaint seems typical for this vehicle as many of the same issues were recently included in a class action lawsuit regarding a defect in the glass. Wile the 2019 model was not included for some reason, many NHTSA complaints from people with this model were included in this lawsuit so I certainly hope that NHTSA will seriously look into why these are a common occurrence for this vehicle.
Additional Notes:
On April 14, 2025, I experienced my fourth windshield break- others- 2 that were 3 months apart in 2023 and another in 2024. I do not know how this most recent crack occurred as I noticed it when I went to drive my car, which was parked inside my garage. I had driven 2 places earlier in the day with no signs of a crack and there were no noted strikes to the windshield during that time. I did ride on a highway the day prior, but did not hear any strikes to the windshield. The prior incidences I did hear something hit the windshield. I have been a car owner for decades and this is the first car I have ever had with any windshield crack. This complaint seems typical for this vehicle as many of the same issues were recently included in a class action lawsuit regarding a defect in the glass. Wile the 2019 model was not included for some reason, many NHTSA complaints from people with this model were included in this lawsuit so I certainly hope that NHTSA will seriously look into why these are a common occurrence for this vehicle.
Mfg Campaign: 11656604
Recall Date: Apr 24, 2025
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.
Corrective Action:
Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.
Additional Notes:
Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.
Mfg Campaign: 11655604
Recall Date: Apr 19, 2025
Subaru Of America, Inc.
Defect Description:
STEERING
Potential Consequences:
Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.
Corrective Action:
Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.
Additional Notes:
Car will lane correct when it's not needed. And all warning lights will come on in car when it's very hot. Cannot access touchscreen - because it constantly glitches as if it's being touched passenger side window continues to roll up and down when you click auto control on window and will not stop. I am afraid to drive because of these Electrical issues.
Mfg Campaign: 11655604
Recall Date: Apr 19, 2025
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury