SUBARU OUTBACK 2019

Complete listing of complaints and recalls for this vehicle

1.3K
Complaints
17
Recalls

Complaints & Recalls

1.3K Complaints 17 Recalls

Official Safety Recalls - Important!

17 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 20V218000 SAFETY RECALL
188.2K Vehicles Affected
Recall Date: Apr 16, 2020
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019 Impreza, Outback, Legacy, and Ascent vehicles. The low pressure fuel pump may become inoperative.

Potential Risk:
If the low pressure fuel pump fails, the engine may stall without the ability to restart the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will replace the low pressure fuel pump, free of charge. The recall began June 4, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRD-20
Notice Date: Jun 4, 2020
Recall Date: Apr 16, 2020
Subaru Of America, Inc.
NHTSA Campaign: 19V493000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Jun 26, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019 Legacy and Outback vehicles. Spot welds located on the duct below the cowl panel may have been improperly applied, impacting the vehicle's body strength.

Potential Risk:
In the event of a crash, the reduced strength of the vehicle body may increase the risk of injury.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the vehicles and repair or repurchase the vehicle, as necessary, free of charge. The recall began July 26, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUH-93.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUH-93
Notice Date: Jul 26, 2019
Recall Date: Jun 26, 2019

Consumer Complaints

1.3K Complaints
Subaru Of America, Inc.
Campaign: 11472984 Other
Jul 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Battery keeps dying. Replaced the battery and it’s already dead again.

Corrective Action:

Battery keeps dying. Replaced the battery and it’s already dead again.

Additional Notes:

Battery keeps dying. Replaced the battery and it’s already dead again.

Manufacturer: SUBARU
Mfg Campaign: 11472984
Notice Date: Jul 8, 2022
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Campaign: 11472710 Other
Jul 7, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen.

Corrective Action:

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen.

Additional Notes:

Touch screen began to get bubbles underneath factory glass and is causing spontaneous touch-activation and inability to use touch screen.

Manufacturer: SUBARU
Mfg Campaign: 11472710
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Subaru Of America, Inc.
Campaign: 11472790 Other
Jul 7, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The windshield cracked itself without being hit by anything. The crack grows visibly once in a while.

Corrective Action:

The windshield cracked itself without being hit by anything. The crack grows visibly once in a while.

Additional Notes:

The windshield cracked itself without being hit by anything. The crack grows visibly once in a while.

Manufacturer: SUBARU
Mfg Campaign: 11472790
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Subaru Of America, Inc.
Campaign: 11472825 Other
Jul 7, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Battery suddenly died. Would not start after being driven a short trip.

Corrective Action:

Battery suddenly died. Would not start after being driven a short trip.

Additional Notes:

Battery suddenly died. Would not start after being driven a short trip.

Manufacturer: SUBARU
Mfg Campaign: 11472825
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Subaru Of America, Inc.
Campaign: 11472352 Other
Jul 5, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Starlink Infotainment System has malfunctioned. I took the car to Bert Smith Subaru in St. Petersburg, FL and the assessment notes the screen has started to delaminate rendering the touchscreen and system inoperable. The dealer estimate to replace the unit was $2862.79. My 2019 Outback 2.5 Limited is equipped with the Harman Gen. 3.0 Audio and Navigation head unit. This is the same unit that was part of a class action involving 2018 models which resulted in Subaru issuing an extended warranty that covered replacement of the unit. I submitted a complaint to Subaru of America asking for the same coverage of an extended warranty or replacement of the head unit. (Case #220617-169688)Subaru offered to pay $2,000 toward the cost to replace the unit. I feel they should cover the entire amont since this is an obvious defect.

Corrective Action:

Starlink Infotainment System has malfunctioned. I took the car to Bert Smith Subaru in St. Petersburg, FL and the assessment notes the screen has started to delaminate rendering the touchscreen and system inoperable. The dealer estimate to replace the unit was $2862.79. My 2019 Outback 2.5 Limited is equipped with the Harman Gen. 3.0 Audio and Navigation head unit. This is the same unit that was part of a class action involving 2018 models which resulted in Subaru issuing an extended warranty that covered replacement of the unit. I submitted a complaint to Subaru of America asking for the same coverage of an extended warranty or replacement of the head unit. (Case #220617-169688)Subaru offered to pay $2,000 toward the cost to replace the unit. I feel they should cover the entire amont since this is an obvious defect.

Additional Notes:

Starlink Infotainment System has malfunctioned. I took the car to Bert Smith Subaru in St. Petersburg, FL and the assessment notes the screen has started to delaminate rendering the touchscreen and system inoperable. The dealer estimate to replace the unit was $2862.79. My 2019 Outback 2.5 Limited is equipped with the Harman Gen. 3.0 Audio and Navigation head unit. This is the same unit that was part of a class action involving 2018 models which resulted in Subaru issuing an extended warranty that covered replacement of the unit. I submitted a complaint to Subaru of America asking for the same coverage of an extended warranty or replacement of the head unit. (Case #220617-169688)Subaru offered to pay $2,000 toward the cost to replace the unit. I feel they should cover the entire amont since this is an obvious defect.

Manufacturer: SUBARU
Mfg Campaign: 11472352
Notice Date: Jul 5, 2022
Recall Date: Jul 5, 2022
Subaru Of America, Inc.
Campaign: 11472196 Other
Jul 3, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I went outside to get my Sunday newspaper and noticed a large somewhat S-shaped crack on my windshield. It has been parked in the driveway Friday night and all day Saturday July 1-3. I have also had 2 small (nickel-sized) dings which I had SafeLite fix and neither of these have run. I’ve never owned a vehicle in my 60 some odd years with this many windshield issues. Subaru needs to pay for these issues and correct the problem. I will be out $997.28 for what appears to be a design problem.

Corrective Action:

I went outside to get my Sunday newspaper and noticed a large somewhat S-shaped crack on my windshield. It has been parked in the driveway Friday night and all day Saturday July 1-3. I have also had 2 small (nickel-sized) dings which I had SafeLite fix and neither of these have run. I’ve never owned a vehicle in my 60 some odd years with this many windshield issues. Subaru needs to pay for these issues and correct the problem. I will be out $997.28 for what appears to be a design problem.

Additional Notes:

I went outside to get my Sunday newspaper and noticed a large somewhat S-shaped crack on my windshield. It has been parked in the driveway Friday night and all day Saturday July 1-3. I have also had 2 small (nickel-sized) dings which I had SafeLite fix and neither of these have run. I’ve never owned a vehicle in my 60 some odd years with this many windshield issues. Subaru needs to pay for these issues and correct the problem. I will be out $997.28 for what appears to be a design problem.

Manufacturer: SUBARU
Mfg Campaign: 11472196
Notice Date: Jul 3, 2022
Recall Date: Jul 3, 2022
Subaru Of America, Inc.
Campaign: 11471815 Other
Jun 30, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car battery was completely dead (no warning light or anything) after ~3 years and 45k miles. When we replaced it, the new battery died within 2 days and less than 150 miles. The mechanic who replaced our battery said that the new one was also completely dead.

Corrective Action:

The car battery was completely dead (no warning light or anything) after ~3 years and 45k miles. When we replaced it, the new battery died within 2 days and less than 150 miles. The mechanic who replaced our battery said that the new one was also completely dead.

Additional Notes:

The car battery was completely dead (no warning light or anything) after ~3 years and 45k miles. When we replaced it, the new battery died within 2 days and less than 150 miles. The mechanic who replaced our battery said that the new one was also completely dead.

Manufacturer: SUBARU
Mfg Campaign: 11471815
Notice Date: Jun 30, 2022
Recall Date: Jun 30, 2022
Subaru Of America, Inc.
Campaign: 11471547 Other
Jun 29, 2022
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2019 Subaru Outback. The contact stated that the battery was drained. The battery warning light was illuminated. The vehicle was jumpstarted and taken to an independent mechanic who referred the contact to an authorized dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 3,000.

Corrective Action:

The contact owns a 2019 Subaru Outback. The contact stated that the battery was drained. The battery warning light was illuminated. The vehicle was jumpstarted and taken to an independent mechanic who referred the contact to an authorized dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 3,000.

Additional Notes:

The contact owns a 2019 Subaru Outback. The contact stated that the battery was drained. The battery warning light was illuminated. The vehicle was jumpstarted and taken to an independent mechanic who referred the contact to an authorized dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The approximate failure mileage was 3,000.

Manufacturer: SUBARU
Mfg Campaign: 11471547
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Subaru Of America, Inc.
Campaign: 11471033 Other
Jun 26, 2022
Defect Description:

ENGINE

Potential Consequences:

Battery died following limited use.

Corrective Action:

Battery died following limited use.

Additional Notes:

Battery died following limited use.

Manufacturer: SUBARU
Mfg Campaign: 11471033
Notice Date: Jun 26, 2022
Recall Date: Jun 26, 2022
Subaru Of America, Inc.
Campaign: 11470448 Other
Jun 22, 2022
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed there was a crack on the front windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,593.

Corrective Action:

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed there was a crack on the front windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,593.

Additional Notes:

The contact owns a 2019 Subaru Outback. The contact stated that while the vehicle was parked in the garage, she noticed there was a crack on the front windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 43,593.

Manufacturer: SUBARU
Mfg Campaign: 11470448
Notice Date: Jun 22, 2022
Recall Date: Jun 22, 2022
Subaru Of America, Inc.
Campaign: 11469916 Other
Jun 18, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Corrective Action:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Additional Notes:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Manufacturer: SUBARU
Mfg Campaign: 11469916
Notice Date: Jun 18, 2022
Recall Date: Jun 18, 2022
Subaru Of America, Inc.
Campaign: 11469916 Other
Jun 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Corrective Action:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Additional Notes:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Manufacturer: SUBARU
Mfg Campaign: 11469916
Notice Date: Jun 18, 2022
Recall Date: Jun 18, 2022
Subaru Of America, Inc.
Campaign: 11469916 Other
Jun 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Corrective Action:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Additional Notes:

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called Eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the Eyesight with the non-OEM windshield. Subaru technicians believe it is related to the non-OEM windshield, and I am having a brand new windshield replaced with the OEM windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Manufacturer: SUBARU
Mfg Campaign: 11469916
Notice Date: Jun 18, 2022
Recall Date: Jun 18, 2022
Subaru Of America, Inc.
Campaign: 11469629 Other
Jun 16, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Travelling on the freeway and tapped brakes to disengage the adaptive cruise control due to slowing traffic ahead. The anti-lock brakes came on and the car came to a complete stop even though I had only tapped the brake and taken my foot off the brake. After coming to a stop the car was still running, but the transmission was completely out and the car wouldn't move. Was disabled on freeway until the Highway Patrol came and pushed me off the road.

Corrective Action:

Travelling on the freeway and tapped brakes to disengage the adaptive cruise control due to slowing traffic ahead. The anti-lock brakes came on and the car came to a complete stop even though I had only tapped the brake and taken my foot off the brake. After coming to a stop the car was still running, but the transmission was completely out and the car wouldn't move. Was disabled on freeway until the Highway Patrol came and pushed me off the road.

Additional Notes:

Travelling on the freeway and tapped brakes to disengage the adaptive cruise control due to slowing traffic ahead. The anti-lock brakes came on and the car came to a complete stop even though I had only tapped the brake and taken my foot off the brake. After coming to a stop the car was still running, but the transmission was completely out and the car wouldn't move. Was disabled on freeway until the Highway Patrol came and pushed me off the road.

Manufacturer: SUBARU
Mfg Campaign: 11469629
Notice Date: Jun 16, 2022
Recall Date: Jun 16, 2022
Subaru Of America, Inc.
Campaign: 11468992 Other
Jun 13, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My windshield is constantly getting cracks and chips. When I tried to get the most recent crack repaired, the windshield cracked, forcing me to get a replacement. When the windshield got replaced, another crack appeared 24 hours later, rising from the bottom (near the car frame), towards the top of the car. This crack nearly doubled in size within 48 hours. I will be spending about $1500 total on two new windshields within a month. This is not what I would expect of Subaru. I've owned many cars in the past, and have never had to replace windshields at this rate.

Corrective Action:

My windshield is constantly getting cracks and chips. When I tried to get the most recent crack repaired, the windshield cracked, forcing me to get a replacement. When the windshield got replaced, another crack appeared 24 hours later, rising from the bottom (near the car frame), towards the top of the car. This crack nearly doubled in size within 48 hours. I will be spending about $1500 total on two new windshields within a month. This is not what I would expect of Subaru. I've owned many cars in the past, and have never had to replace windshields at this rate.

Additional Notes:

My windshield is constantly getting cracks and chips. When I tried to get the most recent crack repaired, the windshield cracked, forcing me to get a replacement. When the windshield got replaced, another crack appeared 24 hours later, rising from the bottom (near the car frame), towards the top of the car. This crack nearly doubled in size within 48 hours. I will be spending about $1500 total on two new windshields within a month. This is not what I would expect of Subaru. I've owned many cars in the past, and have never had to replace windshields at this rate.

Manufacturer: SUBARU
Mfg Campaign: 11468992
Notice Date: Jun 13, 2022
Recall Date: Jun 13, 2022
Subaru Of America, Inc.
Campaign: 11469086 Other
Jun 13, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

First of all, I took my car in for an oil change 2 months ago, and they found nothing wrong with my car. However, yesterday, I attended a meeting away from my home. I was in the meeting in the morning for 2 hours. When I returned to my car, without any previous warning whatsoever, it would not start. My car is only 3 years old. I tried to open the hatch to get my jumper cables, but it requires electricity, I also wanted to roll down my windows because it was so hot, but they also only work with electricity. So I could do nothing but call for help. I was lucky that I wasn’t stranded on some remote place where there was no phone signal. I would not feel comfortable going somewhere on my own in my car, until I know exactly what is causing this problem because I don’t think it is safe — and I could be stranded. I had to have my car jump started again this morning. So tomorrow morning, I am taking the car in to have the battery checked. On December 10, 2019 I took my car in to a Subaru Dealership because I had, had another problem with my Subaru Outback, where I opened my back hatch on two separate occasions, but I could not get it to close (in the rain). I believe I called StarLink for help. However, somehow, by random actions just turning the car off and on, and pushing the “close” button on the back door, it finally worked, but I still don’t understand how or why. I ended up stranded at a grocery store and an airport when this happened. When I took it in to get checked at a Subaru dealership, I was told they could find nothing wrong with it.

Corrective Action:

First of all, I took my car in for an oil change 2 months ago, and they found nothing wrong with my car. However, yesterday, I attended a meeting away from my home. I was in the meeting in the morning for 2 hours. When I returned to my car, without any previous warning whatsoever, it would not start. My car is only 3 years old. I tried to open the hatch to get my jumper cables, but it requires electricity, I also wanted to roll down my windows because it was so hot, but they also only work with electricity. So I could do nothing but call for help. I was lucky that I wasn’t stranded on some remote place where there was no phone signal. I would not feel comfortable going somewhere on my own in my car, until I know exactly what is causing this problem because I don’t think it is safe — and I could be stranded. I had to have my car jump started again this morning. So tomorrow morning, I am taking the car in to have the battery checked. On December 10, 2019 I took my car in to a Subaru Dealership because I had, had another problem with my Subaru Outback, where I opened my back hatch on two separate occasions, but I could not get it to close (in the rain). I believe I called StarLink for help. However, somehow, by random actions just turning the car off and on, and pushing the “close” button on the back door, it finally worked, but I still don’t understand how or why. I ended up stranded at a grocery store and an airport when this happened. When I took it in to get checked at a Subaru dealership, I was told they could find nothing wrong with it.

Additional Notes:

First of all, I took my car in for an oil change 2 months ago, and they found nothing wrong with my car. However, yesterday, I attended a meeting away from my home. I was in the meeting in the morning for 2 hours. When I returned to my car, without any previous warning whatsoever, it would not start. My car is only 3 years old. I tried to open the hatch to get my jumper cables, but it requires electricity, I also wanted to roll down my windows because it was so hot, but they also only work with electricity. So I could do nothing but call for help. I was lucky that I wasn’t stranded on some remote place where there was no phone signal. I would not feel comfortable going somewhere on my own in my car, until I know exactly what is causing this problem because I don’t think it is safe — and I could be stranded. I had to have my car jump started again this morning. So tomorrow morning, I am taking the car in to have the battery checked. On December 10, 2019 I took my car in to a Subaru Dealership because I had, had another problem with my Subaru Outback, where I opened my back hatch on two separate occasions, but I could not get it to close (in the rain). I believe I called StarLink for help. However, somehow, by random actions just turning the car off and on, and pushing the “close” button on the back door, it finally worked, but I still don’t understand how or why. I ended up stranded at a grocery store and an airport when this happened. When I took it in to get checked at a Subaru dealership, I was told they could find nothing wrong with it.

Manufacturer: SUBARU
Mfg Campaign: 11469086
Notice Date: Jun 13, 2022
Recall Date: Jun 13, 2022
Subaru Of America, Inc.
Campaign: 11468861 Other
Jun 12, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I will be on my FOURTH windshield in less than a year. Cracked for no reason four times!

Corrective Action:

I will be on my FOURTH windshield in less than a year. Cracked for no reason four times!

Additional Notes:

I will be on my FOURTH windshield in less than a year. Cracked for no reason four times!

Manufacturer: SUBARU
Mfg Campaign: 11468861
Notice Date: Jun 12, 2022
Recall Date: Jun 12, 2022
Subaru Of America, Inc.
Campaign: 11468904 Other
Jun 12, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Three cracked windshields, according to the service personnel the windshield on this vehicle is thin, Subaru was aware of it, but has done nothing about it. Subaru cover the cost of the first windshield and the part that was not covered by insurance on the second one. Now it’s out of warranty and I’m sure the windshield will be out of pocket and it’s well over $1000. The first crack was for no apparent reason, but the second and third one did appear that there was some type of chip in the windshield. I question if the glass is thin how safe can it be?

Corrective Action:

Three cracked windshields, according to the service personnel the windshield on this vehicle is thin, Subaru was aware of it, but has done nothing about it. Subaru cover the cost of the first windshield and the part that was not covered by insurance on the second one. Now it’s out of warranty and I’m sure the windshield will be out of pocket and it’s well over $1000. The first crack was for no apparent reason, but the second and third one did appear that there was some type of chip in the windshield. I question if the glass is thin how safe can it be?

Additional Notes:

Three cracked windshields, according to the service personnel the windshield on this vehicle is thin, Subaru was aware of it, but has done nothing about it. Subaru cover the cost of the first windshield and the part that was not covered by insurance on the second one. Now it’s out of warranty and I’m sure the windshield will be out of pocket and it’s well over $1000. The first crack was for no apparent reason, but the second and third one did appear that there was some type of chip in the windshield. I question if the glass is thin how safe can it be?

Manufacturer: SUBARU
Mfg Campaign: 11468904
Notice Date: Jun 12, 2022
Recall Date: Jun 12, 2022
Subaru Of America, Inc.
Campaign: 11468797 Other
Jun 11, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Corrective Action:

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Additional Notes:

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Manufacturer: SUBARU
Mfg Campaign: 11468797
Notice Date: Jun 11, 2022
Recall Date: Jun 11, 2022
Subaru Of America, Inc.
Campaign: 11468797 Other
Jun 11, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Corrective Action:

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Additional Notes:

Battery drained. Will not hold a charge. From what I’ve been reading it seems there is a problem in the electrical system that is draining the batteries of these cars.

Manufacturer: SUBARU
Mfg Campaign: 11468797
Notice Date: Jun 11, 2022
Recall Date: Jun 11, 2022

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Valencia, CA • 36 yrs

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