SUBARU OUTBACK 2020

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
51
Recalls

Complaints & Recalls

1.1K Complaints 51 Recalls

Official Safety Recalls - Important!

51 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Subaru Of America, Inc.
NHTSA Campaign: 24V227000 SAFETY RECALL
118.7K Vehicles Affected
Recall Date: Mar 22, 2024
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

Potential Risk:
An air bag that does not deploy during a crash can increase the risk of injury.
FREE Recall Solution:
Dealers will replace the ODS sensors on the front passenger seat, free of charge. Owner notifications were mailed February 3, 2025. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRA-24.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRA-24
Notice Date: Feb 3, 2025
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
NHTSA Campaign: 22V485000 SAFETY RECALL
182 Vehicles Affected
Recall Date: Jul 8, 2022
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Potential Risk:
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters are expected to be mailed August 24, 2022. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRK-22. This recall is an expansion of previous recall number 21V-955.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRK-22
Notice Date: Aug 24, 2022
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
NHTSA Campaign: 21V955000 SAFETY RECALL
198.3K Vehicles Affected
Recall Date: Dec 9, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

Potential Risk:
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRK-21
Notice Date: Aug 19, 2022
Recall Date: Dec 9, 2021
Subaru Of America, Inc.
NHTSA Campaign: 21V587000 SAFETY RECALL
176K Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRG-21
Notice Date: Sep 24, 2021
Recall Date: Jul 29, 2021
Subaru Of America, Inc.
NHTSA Campaign: 20V766000 SAFETY RECALL
7.7K Vehicles Affected
Recall Date: Dec 10, 2020
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WRH-20
Notice Date: Jan 22, 2021
Recall Date: Dec 10, 2020
Subaru Of America, Inc.
NHTSA Campaign: 19V664000 SAFETY RECALL
3.5K Vehicles Affected
Recall Date: Sep 18, 2019
Safety Issue:

Subaru of America, Inc. (Subaru) is recalling certain 2020 Outback and Legacy vehicles. The brake pedal mounting bracket may have a missing or insufficiently tightened bolt.

Potential Risk:
A missing or loose bolt may cause the brake pedal mounting area to deform over time, which can reduce braking performance and increase the risk of a crash.
FREE Recall Solution:
Subaru will notify owners, and dealers will inspect the brake pedal mounting bracket hardware and replace the hardware or brake pedal assembly, as necessary, free of charge. The recall began October 1, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUL-97.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local SUBARU dealer to schedule your FREE recall repair.
Manufacturer: SUBARU
Mfg Campaign: WUL-97
Notice Date: Oct 1, 2019
Recall Date: Sep 18, 2019

Consumer Complaints

1.1K Complaints
Subaru Of America, Inc.
Campaign: 11493273 Other
Nov 12, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

Corrective Action:

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

Additional Notes:

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

Manufacturer: SUBARU
Mfg Campaign: 11493273
Notice Date: Nov 12, 2022
Recall Date: Nov 12, 2022
Subaru Of America, Inc.
Campaign: 11493273 Other
Nov 12, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

Corrective Action:

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

Additional Notes:

The vehicle does not start at unforeseen times. Battery has been replaced. Safety is a risk if car would not start in unsafe location. Dealership has been unable to fix problem or find drain on battery or electrical problems. Car has had to be towed to dealership and jump started by a professional many times in order to drive to dealership.

Manufacturer: SUBARU
Mfg Campaign: 11493273
Notice Date: Nov 12, 2022
Recall Date: Nov 12, 2022
Subaru Of America, Inc.
Campaign: 11493229 Other
Nov 11, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The front windshield has cracked twice now with no point of impact. This week marks the second of these spontaneous cracks in 6 weeks. Both times, the crack appeared first thing in the morning after not being driven all night.

Corrective Action:

The front windshield has cracked twice now with no point of impact. This week marks the second of these spontaneous cracks in 6 weeks. Both times, the crack appeared first thing in the morning after not being driven all night.

Additional Notes:

The front windshield has cracked twice now with no point of impact. This week marks the second of these spontaneous cracks in 6 weeks. Both times, the crack appeared first thing in the morning after not being driven all night.

Manufacturer: SUBARU
Mfg Campaign: 11493229
Notice Date: Nov 11, 2022
Recall Date: Nov 11, 2022
Subaru Of America, Inc.
Campaign: 11491243 Other
Oct 27, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My windshield has developed a crack for no apparent reason. The crack starts at the top of the windshield near the rear view mirror, goes straight down for about 6", then travels horizontally, creating an 'L' shape. Total length is approximately 12". The vehicle has not been involved in an accident, nor was it struck by a stone or other road debris. The crack just showed up.

Corrective Action:

My windshield has developed a crack for no apparent reason. The crack starts at the top of the windshield near the rear view mirror, goes straight down for about 6", then travels horizontally, creating an 'L' shape. Total length is approximately 12". The vehicle has not been involved in an accident, nor was it struck by a stone or other road debris. The crack just showed up.

Additional Notes:

My windshield has developed a crack for no apparent reason. The crack starts at the top of the windshield near the rear view mirror, goes straight down for about 6", then travels horizontally, creating an 'L' shape. Total length is approximately 12". The vehicle has not been involved in an accident, nor was it struck by a stone or other road debris. The crack just showed up.

Manufacturer: SUBARU
Mfg Campaign: 11491243
Notice Date: Oct 27, 2022
Recall Date: Oct 27, 2022
Subaru Of America, Inc.
Campaign: 11489947 Other
Oct 19, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle was taken to a dealer to perform warranty work related to Subaru MSB 16-136-22R on 7/6/2022, at mileage 18,317. Owner was experiencing vibrations and noise on turns during acceleration, first noticed a month earlier, which was steadily becoming worse, causing concern about the safety or possible failure of the vehicle. Dealer confirmed this problem existed in the multiple plate transfer (MPT) clutch and attempted temporary repairs, as per the service bulletin. Repairs were unsuccessful and vehicle status was then said by the dealer to be “off-road — not drivable”. The dealer indicated the front transmission had failed. Parts were ordered at that time from Subaru to do the repair. The vehicle has been in the dealer’s possession since 7/6, waiting for parts to arrive.

Corrective Action:

Vehicle was taken to a dealer to perform warranty work related to Subaru MSB 16-136-22R on 7/6/2022, at mileage 18,317. Owner was experiencing vibrations and noise on turns during acceleration, first noticed a month earlier, which was steadily becoming worse, causing concern about the safety or possible failure of the vehicle. Dealer confirmed this problem existed in the multiple plate transfer (MPT) clutch and attempted temporary repairs, as per the service bulletin. Repairs were unsuccessful and vehicle status was then said by the dealer to be “off-road — not drivable”. The dealer indicated the front transmission had failed. Parts were ordered at that time from Subaru to do the repair. The vehicle has been in the dealer’s possession since 7/6, waiting for parts to arrive.

Additional Notes:

Vehicle was taken to a dealer to perform warranty work related to Subaru MSB 16-136-22R on 7/6/2022, at mileage 18,317. Owner was experiencing vibrations and noise on turns during acceleration, first noticed a month earlier, which was steadily becoming worse, causing concern about the safety or possible failure of the vehicle. Dealer confirmed this problem existed in the multiple plate transfer (MPT) clutch and attempted temporary repairs, as per the service bulletin. Repairs were unsuccessful and vehicle status was then said by the dealer to be “off-road — not drivable”. The dealer indicated the front transmission had failed. Parts were ordered at that time from Subaru to do the repair. The vehicle has been in the dealer’s possession since 7/6, waiting for parts to arrive.

Manufacturer: SUBARU
Mfg Campaign: 11489947
Notice Date: Oct 19, 2022
Recall Date: Oct 19, 2022
Subaru Of America, Inc.
Campaign: 11489413 Other
Oct 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

Corrective Action:

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

Additional Notes:

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

Manufacturer: SUBARU
Mfg Campaign: 11489413
Notice Date: Oct 15, 2022
Recall Date: Oct 15, 2022
Subaru Of America, Inc.
Campaign: 11489413 Other
Oct 15, 2022
Defect Description:

STEERING

Potential Consequences:

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

Corrective Action:

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

Additional Notes:

I was stopped at a light in a 3 Lane St. It was approximately 930 at night. The auto start stop feature had turned off the engine and when I removed my foot from the brake to begin moving forward the entire electrical system shut off. I tried switching into park and restarting the car but the car locked the steering wheel at this point and killed all of the lights inside and outside of the vehicle. This meant that I was in a car in the middle lane of traffic with no lights and I was not able to turn on the flashers either. I had to use the emergency neutral setting in order to unlock the steering wheel and roll the car to safety. While we were rolling the car I attempted to turn on the vehicle again and it began running. This is the second time that the car shut off when i released my foot from the brake. The first time I was able to shift into park and restart the car.

Manufacturer: SUBARU
Mfg Campaign: 11489413
Notice Date: Oct 15, 2022
Recall Date: Oct 15, 2022
Subaru Of America, Inc.
Campaign: 11489234 Other
Oct 14, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Our 2020 Outback XT Onyx Edition with 24,000 miles was parked for 9 days at an airport. Union return, the battery was completely dead. We received a jump and drove the car for an hour on the highway, but noticed the electrical systems acting up at parking lot speeds - EyeSight system would disable briefly, power steering would get stiff, and ABS would trigger randomly when turning at low RPM. Upon shutting the car off, everything went dark and the battery was still completely dead, leaving us stranded. It needed to get towed back to the dealership, awaiting further diagnostics.

Corrective Action:

Our 2020 Outback XT Onyx Edition with 24,000 miles was parked for 9 days at an airport. Union return, the battery was completely dead. We received a jump and drove the car for an hour on the highway, but noticed the electrical systems acting up at parking lot speeds - EyeSight system would disable briefly, power steering would get stiff, and ABS would trigger randomly when turning at low RPM. Upon shutting the car off, everything went dark and the battery was still completely dead, leaving us stranded. It needed to get towed back to the dealership, awaiting further diagnostics.

Additional Notes:

Our 2020 Outback XT Onyx Edition with 24,000 miles was parked for 9 days at an airport. Union return, the battery was completely dead. We received a jump and drove the car for an hour on the highway, but noticed the electrical systems acting up at parking lot speeds - EyeSight system would disable briefly, power steering would get stiff, and ABS would trigger randomly when turning at low RPM. Upon shutting the car off, everything went dark and the battery was still completely dead, leaving us stranded. It needed to get towed back to the dealership, awaiting further diagnostics.

Manufacturer: SUBARU
Mfg Campaign: 11489234
Notice Date: Oct 14, 2022
Recall Date: Oct 14, 2022
Subaru Of America, Inc.
Campaign: 11488630 Other
Oct 10, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My windshield cracked for no apparent reason. I parked my car in my garage and left for a 6-week long vacation. When I returned, I noticed a small crack at the passenger side of the windshield which grew and has moved almost past midway horizontally. There are no impact sites or something else to suggest that something has happened to the windshield. I have contacted my insurance company which has suggested to change the windshield and is not covered. I came to the Subaru Dealership to fix a recall that is currently ongoing. I have been told by the dealer's customer rep that it's over $1000 to fix. As I tried to shop around, I have come across multiple complaints online that other people are experiencing similar issues with cars similar to mine. Hence, I am filing this complaint.

Corrective Action:

My windshield cracked for no apparent reason. I parked my car in my garage and left for a 6-week long vacation. When I returned, I noticed a small crack at the passenger side of the windshield which grew and has moved almost past midway horizontally. There are no impact sites or something else to suggest that something has happened to the windshield. I have contacted my insurance company which has suggested to change the windshield and is not covered. I came to the Subaru Dealership to fix a recall that is currently ongoing. I have been told by the dealer's customer rep that it's over $1000 to fix. As I tried to shop around, I have come across multiple complaints online that other people are experiencing similar issues with cars similar to mine. Hence, I am filing this complaint.

Additional Notes:

My windshield cracked for no apparent reason. I parked my car in my garage and left for a 6-week long vacation. When I returned, I noticed a small crack at the passenger side of the windshield which grew and has moved almost past midway horizontally. There are no impact sites or something else to suggest that something has happened to the windshield. I have contacted my insurance company which has suggested to change the windshield and is not covered. I came to the Subaru Dealership to fix a recall that is currently ongoing. I have been told by the dealer's customer rep that it's over $1000 to fix. As I tried to shop around, I have come across multiple complaints online that other people are experiencing similar issues with cars similar to mine. Hence, I am filing this complaint.

Manufacturer: SUBARU
Mfg Campaign: 11488630
Notice Date: Oct 10, 2022
Recall Date: Oct 10, 2022
Subaru Of America, Inc.
Campaign: 11488294 Other
Oct 7, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

My outback has 22500 miles on it. The wind shield had not visible cracks or chips. I got to work on 10/06 and when I cam back to my car there was a large 2-3 foot crack starting in the black area around the glass. the crack there was large enough to fit a piece of paper into it. It appears to have just cracked and spread apart from strain or stress on the glass. The crack runs directly across my view as the driver. The windshield had always been loud and you could hear wind moving around it.

Corrective Action:

My outback has 22500 miles on it. The wind shield had not visible cracks or chips. I got to work on 10/06 and when I cam back to my car there was a large 2-3 foot crack starting in the black area around the glass. the crack there was large enough to fit a piece of paper into it. It appears to have just cracked and spread apart from strain or stress on the glass. The crack runs directly across my view as the driver. The windshield had always been loud and you could hear wind moving around it.

Additional Notes:

My outback has 22500 miles on it. The wind shield had not visible cracks or chips. I got to work on 10/06 and when I cam back to my car there was a large 2-3 foot crack starting in the black area around the glass. the crack there was large enough to fit a piece of paper into it. It appears to have just cracked and spread apart from strain or stress on the glass. The crack runs directly across my view as the driver. The windshield had always been loud and you could hear wind moving around it.

Manufacturer: SUBARU
Mfg Campaign: 11488294
Notice Date: Oct 7, 2022
Recall Date: Oct 7, 2022
Subaru Of America, Inc.
Campaign: 11488087 Other
Oct 5, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

Corrective Action:

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

Additional Notes:

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

Manufacturer: SUBARU
Mfg Campaign: 11488087
Notice Date: Oct 5, 2022
Recall Date: Oct 5, 2022
Subaru Of America, Inc.
Campaign: 11488087 Other
Oct 5, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

Corrective Action:

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

Additional Notes:

Windshield continously cracks. The windshield is prone to cracking. Within two years I've had two windshield cracks

Manufacturer: SUBARU
Mfg Campaign: 11488087
Notice Date: Oct 5, 2022
Recall Date: Oct 5, 2022
Subaru Of America, Inc.
Campaign: 11487508 Other
Oct 2, 2022
Defect Description:

ENGINE

Potential Consequences:

Vehicle just quit running going down the road called roadside assistance after approximately two plus hours no help policeman comes along and said need to move car so he called a tow service and within minutes tow truck comes and tows my vehicle to Subaru dealership in Des Moines Ia. This happened last Sunday come Monday morning I get a call about my car they look into the problem told me I had a bad thermal control valve and parts would not be here until December. I asked if I could have it towed to dealership in Bellevue Nebraska where I live they said call Subaru of America and I did I explained the situation to them and they gave me a case number then said they would call the next day it didn’t happen called them back and they say working on it we’ll it’s been a week and still no call back and I don’t know where the car is I feel I’m being blown off

Corrective Action:

Vehicle just quit running going down the road called roadside assistance after approximately two plus hours no help policeman comes along and said need to move car so he called a tow service and within minutes tow truck comes and tows my vehicle to Subaru dealership in Des Moines Ia. This happened last Sunday come Monday morning I get a call about my car they look into the problem told me I had a bad thermal control valve and parts would not be here until December. I asked if I could have it towed to dealership in Bellevue Nebraska where I live they said call Subaru of America and I did I explained the situation to them and they gave me a case number then said they would call the next day it didn’t happen called them back and they say working on it we’ll it’s been a week and still no call back and I don’t know where the car is I feel I’m being blown off

Additional Notes:

Vehicle just quit running going down the road called roadside assistance after approximately two plus hours no help policeman comes along and said need to move car so he called a tow service and within minutes tow truck comes and tows my vehicle to Subaru dealership in Des Moines Ia. This happened last Sunday come Monday morning I get a call about my car they look into the problem told me I had a bad thermal control valve and parts would not be here until December. I asked if I could have it towed to dealership in Bellevue Nebraska where I live they said call Subaru of America and I did I explained the situation to them and they gave me a case number then said they would call the next day it didn’t happen called them back and they say working on it we’ll it’s been a week and still no call back and I don’t know where the car is I feel I’m being blown off

Manufacturer: SUBARU
Mfg Campaign: 11487508
Notice Date: Oct 2, 2022
Recall Date: Oct 2, 2022
Subaru Of America, Inc.
Campaign: 11486646 Other
Sep 27, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Battery is poorly charged , as indicated by idle battery voltage below 12.1 volts, and in one case the car would not strat and I had to call road service to get the battery jumped/boosted.

Corrective Action:

Battery is poorly charged , as indicated by idle battery voltage below 12.1 volts, and in one case the car would not strat and I had to call road service to get the battery jumped/boosted.

Additional Notes:

Battery is poorly charged , as indicated by idle battery voltage below 12.1 volts, and in one case the car would not strat and I had to call road service to get the battery jumped/boosted.

Manufacturer: SUBARU
Mfg Campaign: 11486646
Notice Date: Sep 27, 2022
Recall Date: Sep 27, 2022
Subaru Of America, Inc.
Campaign: 11486665 Other
Sep 27, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car was purchased in 9/2020. Battery died in March 2021 (needed jump start) and again in October 2021 (battery replaced)

Corrective Action:

Car was purchased in 9/2020. Battery died in March 2021 (needed jump start) and again in October 2021 (battery replaced)

Additional Notes:

Car was purchased in 9/2020. Battery died in March 2021 (needed jump start) and again in October 2021 (battery replaced)

Manufacturer: SUBARU
Mfg Campaign: 11486665
Notice Date: Sep 27, 2022
Recall Date: Sep 27, 2022
Subaru Of America, Inc.
Campaign: 11486528 Other
Sep 26, 2022
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The windshield was pitted by something no larger than a grain of sand. Needed to use a magnifying glass to see it. Within 24 hours of no driving a 6" long crack developed.

Corrective Action:

The windshield was pitted by something no larger than a grain of sand. Needed to use a magnifying glass to see it. Within 24 hours of no driving a 6" long crack developed.

Additional Notes:

The windshield was pitted by something no larger than a grain of sand. Needed to use a magnifying glass to see it. Within 24 hours of no driving a 6" long crack developed.

Manufacturer: SUBARU
Mfg Campaign: 11486528
Notice Date: Sep 26, 2022
Recall Date: Sep 26, 2022
Subaru Of America, Inc.
Campaign: 11486175 Other
Sep 24, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The electrical system cause me to buy a new battery prematurely. 2020 Subaru Outback, needs new battery in less than 2 years.

Corrective Action:

The electrical system cause me to buy a new battery prematurely. 2020 Subaru Outback, needs new battery in less than 2 years.

Additional Notes:

The electrical system cause me to buy a new battery prematurely. 2020 Subaru Outback, needs new battery in less than 2 years.

Manufacturer: SUBARU
Mfg Campaign: 11486175
Notice Date: Sep 24, 2022
Recall Date: Sep 24, 2022
Subaru Of America, Inc.
Campaign: 11486194 Other
Sep 24, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have had to replace my battery already, i have only 19,464 miles on the car. I replaced the battery on 09/07/2022. I have replaced batteries before and there is usually a warning that it is starting to go dead, this time it was just dead and would not hold a charge.

Corrective Action:

I have had to replace my battery already, i have only 19,464 miles on the car. I replaced the battery on 09/07/2022. I have replaced batteries before and there is usually a warning that it is starting to go dead, this time it was just dead and would not hold a charge.

Additional Notes:

I have had to replace my battery already, i have only 19,464 miles on the car. I replaced the battery on 09/07/2022. I have replaced batteries before and there is usually a warning that it is starting to go dead, this time it was just dead and would not hold a charge.

Manufacturer: SUBARU
Mfg Campaign: 11486194
Notice Date: Sep 24, 2022
Recall Date: Sep 24, 2022
Subaru Of America, Inc.
Campaign: 11484777 Other
Sep 16, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

BATTERY DRAINED WITHOUT REASON

Corrective Action:

BATTERY DRAINED WITHOUT REASON

Additional Notes:

BATTERY DRAINED WITHOUT REASON

Manufacturer: SUBARU
Mfg Campaign: 11484777
Notice Date: Sep 16, 2022
Recall Date: Sep 16, 2022
Subaru Of America, Inc.
Campaign: 11484612 Other
Sep 15, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Battery died a month after purchasing the car used. Now the new Subaru OEM battery, that replaced the original, is also failing on a regular basis. I have to charge the battery about every other time I try to start the car.

Corrective Action:

Battery died a month after purchasing the car used. Now the new Subaru OEM battery, that replaced the original, is also failing on a regular basis. I have to charge the battery about every other time I try to start the car.

Additional Notes:

Battery died a month after purchasing the car used. Now the new Subaru OEM battery, that replaced the original, is also failing on a regular basis. I have to charge the battery about every other time I try to start the car.

Manufacturer: SUBARU
Mfg Campaign: 11484612
Notice Date: Sep 15, 2022
Recall Date: Sep 15, 2022

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