Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-24
Recall Date: Mar 22, 2024
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRQ-23
Recall Date: Nov 9, 2023
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRK-22
Recall Date: Jul 8, 2022
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: WRA-21
Recall Date: Jan 26, 2021
Consumer Complaints
375 ComplaintsSubaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I BOUGHT THIS 2021 SUBARU OUTBACK IN JAN 2, 2021. IN MID FEB, I DROVE THE OUTBACK TO LAKE TAHOE. ON MY WAY, I WENT TO COSTCO GAS STATION FOR GAS AFTER 1 HOUR HIGHWAY DRIVING. THE CAR WAS JUST DEAD AFTER REFUELING. I CALLED ROADSIDE ASSISTANCE NOT KNOWING WHAT HAPPENED. THE CAR WAS JUMPSTARTED. I WAS ABLE TO CONTINUE MY TRIP AND BACK HOME. AFTER I WAS BACK HOME, I DROVE THE CAR TO THE DEALER THAT SOLD THE CAR. I WAS TOLD IT WAS BATTERY PROBLEM AND A NEW BATTERY WAS INSTALLED. A FEW WEEKS LATER, MY CAR COULDN'T START IN MY GARAGE ON A SATURDAY MORNING. I HAD TO JUMPSTART THE CAR USING A HANDHELD BATTERY MYSELF. I WENT TO THE DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. I THINK SUBARU OUTBACK HAS A DEFECT IN ELECTRIC SYSTEM THAT DRAIN THE BATTERY.
Corrective Action:
I BOUGHT THIS 2021 SUBARU OUTBACK IN JAN 2, 2021. IN MID FEB, I DROVE THE OUTBACK TO LAKE TAHOE. ON MY WAY, I WENT TO COSTCO GAS STATION FOR GAS AFTER 1 HOUR HIGHWAY DRIVING. THE CAR WAS JUST DEAD AFTER REFUELING. I CALLED ROADSIDE ASSISTANCE NOT KNOWING WHAT HAPPENED. THE CAR WAS JUMPSTARTED. I WAS ABLE TO CONTINUE MY TRIP AND BACK HOME. AFTER I WAS BACK HOME, I DROVE THE CAR TO THE DEALER THAT SOLD THE CAR. I WAS TOLD IT WAS BATTERY PROBLEM AND A NEW BATTERY WAS INSTALLED. A FEW WEEKS LATER, MY CAR COULDN'T START IN MY GARAGE ON A SATURDAY MORNING. I HAD TO JUMPSTART THE CAR USING A HANDHELD BATTERY MYSELF. I WENT TO THE DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. I THINK SUBARU OUTBACK HAS A DEFECT IN ELECTRIC SYSTEM THAT DRAIN THE BATTERY.
Additional Notes:
I BOUGHT THIS 2021 SUBARU OUTBACK IN JAN 2, 2021. IN MID FEB, I DROVE THE OUTBACK TO LAKE TAHOE. ON MY WAY, I WENT TO COSTCO GAS STATION FOR GAS AFTER 1 HOUR HIGHWAY DRIVING. THE CAR WAS JUST DEAD AFTER REFUELING. I CALLED ROADSIDE ASSISTANCE NOT KNOWING WHAT HAPPENED. THE CAR WAS JUMPSTARTED. I WAS ABLE TO CONTINUE MY TRIP AND BACK HOME. AFTER I WAS BACK HOME, I DROVE THE CAR TO THE DEALER THAT SOLD THE CAR. I WAS TOLD IT WAS BATTERY PROBLEM AND A NEW BATTERY WAS INSTALLED. A FEW WEEKS LATER, MY CAR COULDN'T START IN MY GARAGE ON A SATURDAY MORNING. I HAD TO JUMPSTART THE CAR USING A HANDHELD BATTERY MYSELF. I WENT TO THE DEALERSHIP AND WAS TOLD THEY COULDN'T FIND ANYTHING WRONG. I THINK SUBARU OUTBACK HAS A DEFECT IN ELECTRIC SYSTEM THAT DRAIN THE BATTERY.
Mfg Campaign: 11408679
Recall Date: Apr 18, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS PURCHASED LESS THAN 5 MONTHS AGO, HAS LESS THAN 1000 MILES AND THE BATTERY HAS DIED. CAR IS USED REGULARLY, AS A FAMILY CAR, TO RUN ERRANDS IN OUR NEIGHBORGHOOD. BATTERY DOES NOT HOLD A CHARGE. IT WILL CHARGE WITH A BATTERY TENDER, BUT WILL THEN DRAIN QUICKLY.
Corrective Action:
VEHICLE WAS PURCHASED LESS THAN 5 MONTHS AGO, HAS LESS THAN 1000 MILES AND THE BATTERY HAS DIED. CAR IS USED REGULARLY, AS A FAMILY CAR, TO RUN ERRANDS IN OUR NEIGHBORGHOOD. BATTERY DOES NOT HOLD A CHARGE. IT WILL CHARGE WITH A BATTERY TENDER, BUT WILL THEN DRAIN QUICKLY.
Additional Notes:
VEHICLE WAS PURCHASED LESS THAN 5 MONTHS AGO, HAS LESS THAN 1000 MILES AND THE BATTERY HAS DIED. CAR IS USED REGULARLY, AS A FAMILY CAR, TO RUN ERRANDS IN OUR NEIGHBORGHOOD. BATTERY DOES NOT HOLD A CHARGE. IT WILL CHARGE WITH A BATTERY TENDER, BUT WILL THEN DRAIN QUICKLY.
Mfg Campaign: 11408389
Recall Date: Apr 16, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WENT OUT TO MY CAR TO GO HOME AND FOUND A 9 IN CRACK IN THE WINDSHIELD. THERE WAS NO CRACK WHEN I GOT OUT OF MY CAR. THERE IS NO ROCK IMPACT AND NO MARKS.
Corrective Action:
WENT OUT TO MY CAR TO GO HOME AND FOUND A 9 IN CRACK IN THE WINDSHIELD. THERE WAS NO CRACK WHEN I GOT OUT OF MY CAR. THERE IS NO ROCK IMPACT AND NO MARKS.
Additional Notes:
WENT OUT TO MY CAR TO GO HOME AND FOUND A 9 IN CRACK IN THE WINDSHIELD. THERE WAS NO CRACK WHEN I GOT OUT OF MY CAR. THERE IS NO ROCK IMPACT AND NO MARKS.
Mfg Campaign: 11408314
Recall Date: Apr 15, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD HAS CRACKED NEAR AIR CONDITIONING ELEMENT WITH NO EVIDENCE OF A CHIP
Corrective Action:
WINDSHIELD HAS CRACKED NEAR AIR CONDITIONING ELEMENT WITH NO EVIDENCE OF A CHIP
Additional Notes:
WINDSHIELD HAS CRACKED NEAR AIR CONDITIONING ELEMENT WITH NO EVIDENCE OF A CHIP
Mfg Campaign: 11407593
Recall Date: Apr 12, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
AN EMPTY PLASTIC BOX FELL ON THE WINDSHIELD FROM MAYBE 2 FEET. THE WINDSHIELD BASICALLY SHATTERED, WITH PIECES OF GLASS IN THE CAR. WE INFORMED OUR DEALERSHIP THAT THIS IS A NEW CAR, AND WE ARE VERY SCARED THAT THEIR IS A DEFECT BASED ON THE IMPACT THAT WE SAW. SUBARU DISCREDITED OUR CLAIM. WE HAVE TRIED EVERYTHING WE CAN DO INFORM THEM TO LOOK INTO THIS POSSIBLE SAFETY ISSUE. THE VEHICLE WAS PARKED, IN A GARAGE WHEN THE EMPTY BOX FELL ON THE WIND SHIELD. NOW WE ARE PAYING TO REPLACE THE CRACK WINDSHIELD.
Corrective Action:
AN EMPTY PLASTIC BOX FELL ON THE WINDSHIELD FROM MAYBE 2 FEET. THE WINDSHIELD BASICALLY SHATTERED, WITH PIECES OF GLASS IN THE CAR. WE INFORMED OUR DEALERSHIP THAT THIS IS A NEW CAR, AND WE ARE VERY SCARED THAT THEIR IS A DEFECT BASED ON THE IMPACT THAT WE SAW. SUBARU DISCREDITED OUR CLAIM. WE HAVE TRIED EVERYTHING WE CAN DO INFORM THEM TO LOOK INTO THIS POSSIBLE SAFETY ISSUE. THE VEHICLE WAS PARKED, IN A GARAGE WHEN THE EMPTY BOX FELL ON THE WIND SHIELD. NOW WE ARE PAYING TO REPLACE THE CRACK WINDSHIELD.
Additional Notes:
AN EMPTY PLASTIC BOX FELL ON THE WINDSHIELD FROM MAYBE 2 FEET. THE WINDSHIELD BASICALLY SHATTERED, WITH PIECES OF GLASS IN THE CAR. WE INFORMED OUR DEALERSHIP THAT THIS IS A NEW CAR, AND WE ARE VERY SCARED THAT THEIR IS A DEFECT BASED ON THE IMPACT THAT WE SAW. SUBARU DISCREDITED OUR CLAIM. WE HAVE TRIED EVERYTHING WE CAN DO INFORM THEM TO LOOK INTO THIS POSSIBLE SAFETY ISSUE. THE VEHICLE WAS PARKED, IN A GARAGE WHEN THE EMPTY BOX FELL ON THE WIND SHIELD. NOW WE ARE PAYING TO REPLACE THE CRACK WINDSHIELD.
Mfg Campaign: 11406853
Recall Date: Apr 7, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WE BOUGHT THE CAR NEW AND 3 MONTHS INTO OWNERSHIP IT WON'T START DUE TO BATTERY ISSUES. NOTHING IMPROPER OR IRREGULAR WAS DONE WITH THE CAR. IT JUST DOESN'T FUNCTION BY DEFAULT.
Corrective Action:
WE BOUGHT THE CAR NEW AND 3 MONTHS INTO OWNERSHIP IT WON'T START DUE TO BATTERY ISSUES. NOTHING IMPROPER OR IRREGULAR WAS DONE WITH THE CAR. IT JUST DOESN'T FUNCTION BY DEFAULT.
Additional Notes:
WE BOUGHT THE CAR NEW AND 3 MONTHS INTO OWNERSHIP IT WON'T START DUE TO BATTERY ISSUES. NOTHING IMPROPER OR IRREGULAR WAS DONE WITH THE CAR. IT JUST DOESN'T FUNCTION BY DEFAULT.
Mfg Campaign: 11406284
Recall Date: Apr 3, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD FAILED TWICE IN FIRST SIX WEEKS, DEALER REPLACED IT ONCE, IT LASTED 9 DAYS, BOTH TIMES WINDSHIELD BROKE IN SNOW STORM WITH DEFROSTER ON HIGH
Corrective Action:
WINDSHIELD FAILED TWICE IN FIRST SIX WEEKS, DEALER REPLACED IT ONCE, IT LASTED 9 DAYS, BOTH TIMES WINDSHIELD BROKE IN SNOW STORM WITH DEFROSTER ON HIGH
Additional Notes:
WINDSHIELD FAILED TWICE IN FIRST SIX WEEKS, DEALER REPLACED IT ONCE, IT LASTED 9 DAYS, BOTH TIMES WINDSHIELD BROKE IN SNOW STORM WITH DEFROSTER ON HIGH
Mfg Campaign: 11405691
Recall Date: Mar 30, 2021
Subaru Of America, Inc.
Defect Description:
WHEELS
Potential Consequences:
EARLY IN FEBRUARY, MY CAR STARTED TO SEND ME INTERMITTENAT ERROR MASSAGES STATING THAT THE TIRES HAD LOST PRESSURE. THIS HAPPENED WHILE DRIVING THE VEHICLE. THERE WAS A RECALL REGARDING THE SOFTWARE, AND THE DEALERSHIP STATED THAT THEY THOUGHT THE SOFTWARE UPDATE WOULD CORRECT THE PROBLEM. IT DID NOT. THE NEXT FIX INVOLVED REPLACING THE MODULE THAT MONITORS THE TIRE PRESSURE. THIS DID NOT FIX THE PROBLEM EITHER. IT HAS BEEN OVER A MONTH SINCE THE PROBLEM STARTED. AND THE DEALERSHIP DOES NOT KNOW HOW TO FIX THE ISSUE.
Corrective Action:
EARLY IN FEBRUARY, MY CAR STARTED TO SEND ME INTERMITTENAT ERROR MASSAGES STATING THAT THE TIRES HAD LOST PRESSURE. THIS HAPPENED WHILE DRIVING THE VEHICLE. THERE WAS A RECALL REGARDING THE SOFTWARE, AND THE DEALERSHIP STATED THAT THEY THOUGHT THE SOFTWARE UPDATE WOULD CORRECT THE PROBLEM. IT DID NOT. THE NEXT FIX INVOLVED REPLACING THE MODULE THAT MONITORS THE TIRE PRESSURE. THIS DID NOT FIX THE PROBLEM EITHER. IT HAS BEEN OVER A MONTH SINCE THE PROBLEM STARTED. AND THE DEALERSHIP DOES NOT KNOW HOW TO FIX THE ISSUE.
Additional Notes:
EARLY IN FEBRUARY, MY CAR STARTED TO SEND ME INTERMITTENAT ERROR MASSAGES STATING THAT THE TIRES HAD LOST PRESSURE. THIS HAPPENED WHILE DRIVING THE VEHICLE. THERE WAS A RECALL REGARDING THE SOFTWARE, AND THE DEALERSHIP STATED THAT THEY THOUGHT THE SOFTWARE UPDATE WOULD CORRECT THE PROBLEM. IT DID NOT. THE NEXT FIX INVOLVED REPLACING THE MODULE THAT MONITORS THE TIRE PRESSURE. THIS DID NOT FIX THE PROBLEM EITHER. IT HAS BEEN OVER A MONTH SINCE THE PROBLEM STARTED. AND THE DEALERSHIP DOES NOT KNOW HOW TO FIX THE ISSUE.
Mfg Campaign: 11405276
Recall Date: Mar 28, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A CRACK FORMED IN THE MIDDLE OF THE DRIVER'S SIDE OF WINDSHIELD WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING THE VEHICLE. THE CONTACT CALLED HER INSURANCE PROVIDER AND HAD THE WINDSHIELD REPLACED BY AN INDEPENDENT MECHANIC. RECENTLY, WHILE HER DAUGHTER WAS DRIVING AT 55 MPH, ANOTHER CRACK FORMED IN THE MIDDLE OF THE PASSENGER'S SIDE WINDSHIELD, WITHOUT IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A CRACK FORMED IN THE MIDDLE OF THE DRIVER'S SIDE OF WINDSHIELD WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING THE VEHICLE. THE CONTACT CALLED HER INSURANCE PROVIDER AND HAD THE WINDSHIELD REPLACED BY AN INDEPENDENT MECHANIC. RECENTLY, WHILE HER DAUGHTER WAS DRIVING AT 55 MPH, ANOTHER CRACK FORMED IN THE MIDDLE OF THE PASSENGER'S SIDE WINDSHIELD, WITHOUT IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A CRACK FORMED IN THE MIDDLE OF THE DRIVER'S SIDE OF WINDSHIELD WITHOUT IMPACT. THE CONTACT STATED THAT THE CRACK OBSTRUCTED HER VISION WHILE DRIVING THE VEHICLE. THE CONTACT CALLED HER INSURANCE PROVIDER AND HAD THE WINDSHIELD REPLACED BY AN INDEPENDENT MECHANIC. RECENTLY, WHILE HER DAUGHTER WAS DRIVING AT 55 MPH, ANOTHER CRACK FORMED IN THE MIDDLE OF THE PASSENGER'S SIDE WINDSHIELD, WITHOUT IMPACT. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Mfg Campaign: 11404984
Recall Date: Mar 26, 2021
Subaru Of America, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INADVERTENTLY. THE CONTACT TOOK THE VEHICLE TO HYMAN BROS. SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE EYESIGHT BY THE REAR VIEW MIRROR NEEDED TO BE RECALIBRATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Corrective Action:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INADVERTENTLY. THE CONTACT TOOK THE VEHICLE TO HYMAN BROS. SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE EYESIGHT BY THE REAR VIEW MIRROR NEEDED TO BE RECALIBRATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Additional Notes:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKES ENGAGED INADVERTENTLY. THE CONTACT TOOK THE VEHICLE TO HYMAN BROS. SUBARU (11960 MIDLOTHIAN TURNPIKE, MIDLOTHIAN, VA 23113) WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER STATED THAT THE EYESIGHT BY THE REAR VIEW MIRROR NEEDED TO BE RECALIBRATED. THE VEHICLE REMAINED AT THE DEALER UNREPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Mfg Campaign: 11405068
Recall Date: Mar 26, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
JUST GOT A NEW CAR IN JAN 2021. WINDSHIELD GOT CHIPPED EASILY. I ALREADY TRIED WITH GLASSES REPAIR KIT SEVERAL TIMES. AND RECENTLY IT GOT CRACKED LINE (AROUND 30CM 90 DEGREE). THE SAME ROUTE TO WORK I DROVE WITH MY OLD 2006 TOYOTA RAV4 AND NEVER GOT ANY CHIP FOR 6 YEARS. UNTIL I GOT THIS NEW 2021 OUTACK, I HAVE TO REPLACE THE WINDSHIELD FOR LESS THAN 60 DAYS OF DRIVING. ONE OF MY FRIENDS GOT THE SAME TRIM OF CAR THE SAME MONTH ALSO GO REPLACED WINDSHIELD LAST WEEK. THE ROUTE IS ON HWY880 FROM FREMONT TO SAN JOSE, CA AREA.
Corrective Action:
JUST GOT A NEW CAR IN JAN 2021. WINDSHIELD GOT CHIPPED EASILY. I ALREADY TRIED WITH GLASSES REPAIR KIT SEVERAL TIMES. AND RECENTLY IT GOT CRACKED LINE (AROUND 30CM 90 DEGREE). THE SAME ROUTE TO WORK I DROVE WITH MY OLD 2006 TOYOTA RAV4 AND NEVER GOT ANY CHIP FOR 6 YEARS. UNTIL I GOT THIS NEW 2021 OUTACK, I HAVE TO REPLACE THE WINDSHIELD FOR LESS THAN 60 DAYS OF DRIVING. ONE OF MY FRIENDS GOT THE SAME TRIM OF CAR THE SAME MONTH ALSO GO REPLACED WINDSHIELD LAST WEEK. THE ROUTE IS ON HWY880 FROM FREMONT TO SAN JOSE, CA AREA.
Additional Notes:
JUST GOT A NEW CAR IN JAN 2021. WINDSHIELD GOT CHIPPED EASILY. I ALREADY TRIED WITH GLASSES REPAIR KIT SEVERAL TIMES. AND RECENTLY IT GOT CRACKED LINE (AROUND 30CM 90 DEGREE). THE SAME ROUTE TO WORK I DROVE WITH MY OLD 2006 TOYOTA RAV4 AND NEVER GOT ANY CHIP FOR 6 YEARS. UNTIL I GOT THIS NEW 2021 OUTACK, I HAVE TO REPLACE THE WINDSHIELD FOR LESS THAN 60 DAYS OF DRIVING. ONE OF MY FRIENDS GOT THE SAME TRIM OF CAR THE SAME MONTH ALSO GO REPLACED WINDSHIELD LAST WEEK. THE ROUTE IS ON HWY880 FROM FREMONT TO SAN JOSE, CA AREA.
Mfg Campaign: 11404908
Recall Date: Mar 25, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SPONTANEOUS CRACK IN LOWER PART OF WINDSHIELD ON PASSENGER SIDE. CRACK WAS OBSERVED AFTER CLOSING DOOR WHILE PARKED.
Corrective Action:
SPONTANEOUS CRACK IN LOWER PART OF WINDSHIELD ON PASSENGER SIDE. CRACK WAS OBSERVED AFTER CLOSING DOOR WHILE PARKED.
Additional Notes:
SPONTANEOUS CRACK IN LOWER PART OF WINDSHIELD ON PASSENGER SIDE. CRACK WAS OBSERVED AFTER CLOSING DOOR WHILE PARKED.
Mfg Campaign: 11404293
Recall Date: Mar 22, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS IS THE SECOND TIME IN 2 MONTHS THE FRONT WINDSHIELD ON MY 2021 OUTBACK HAS CRACKED AND NEEDS TO BE REPLACED. BOTH TIMES HAPPENED ON THE HIGHWAY. NOT DRIVING THROUGH A CONSTRUCTION AREA OR ANYTHING. JUST DRIVING AND HEAR A NOICE AND SEE A 12 INCH CRACK. UPLOADING 2 IMAGES ONE IS FROM TODAY AND THE OTHER IS FROM 2/5/2021.
Corrective Action:
THIS IS THE SECOND TIME IN 2 MONTHS THE FRONT WINDSHIELD ON MY 2021 OUTBACK HAS CRACKED AND NEEDS TO BE REPLACED. BOTH TIMES HAPPENED ON THE HIGHWAY. NOT DRIVING THROUGH A CONSTRUCTION AREA OR ANYTHING. JUST DRIVING AND HEAR A NOICE AND SEE A 12 INCH CRACK. UPLOADING 2 IMAGES ONE IS FROM TODAY AND THE OTHER IS FROM 2/5/2021.
Additional Notes:
THIS IS THE SECOND TIME IN 2 MONTHS THE FRONT WINDSHIELD ON MY 2021 OUTBACK HAS CRACKED AND NEEDS TO BE REPLACED. BOTH TIMES HAPPENED ON THE HIGHWAY. NOT DRIVING THROUGH A CONSTRUCTION AREA OR ANYTHING. JUST DRIVING AND HEAR A NOICE AND SEE A 12 INCH CRACK. UPLOADING 2 IMAGES ONE IS FROM TODAY AND THE OTHER IS FROM 2/5/2021.
Mfg Campaign: 11404144
Recall Date: Mar 21, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MULTIPLE TIMES ISSUE WITH BATTERY NOT PROVIDING SUFFICIENT CHARGE TO START THE CAR RESULTING IN INCONVENIENCE, STRESS AND MENTAL AGONY. FROM A SAFETY PERSPECTIVE THE CAR WAS NOT PERFORMING AS PER COMMITTED STANDARDS AND ELECTRICAL SYSTEMS HAVE GOTTEN AFFECTED. ALSO THE BATTERY WAS LEAKING ACID FUMES CAUSING HEALTH RELATED HAZARDS. THIS DESPITE KEEPING THE CAR RUNNING IN IDLE MULTIPLE TIMES. FURTHER WHEN GIVEN TO TINDOL SUBARU THEY DID NOT RECTIFY THE PROBLEM BUT BLAMED ME FOR NOT RUNNING THE CAR ENOUGH WHICH IS A LIE AND FALSE. THEY SIMPLY KEPT THE CAR FOR 2 DAYS AND RETURNED IT TO ME!! I HAVE HAD CAR COLD CRANKED 5 TO 6 TIMES IN 2 MONTHS TILL BATTERY WAS EVENTUALLY REPLACED.
Corrective Action:
MULTIPLE TIMES ISSUE WITH BATTERY NOT PROVIDING SUFFICIENT CHARGE TO START THE CAR RESULTING IN INCONVENIENCE, STRESS AND MENTAL AGONY. FROM A SAFETY PERSPECTIVE THE CAR WAS NOT PERFORMING AS PER COMMITTED STANDARDS AND ELECTRICAL SYSTEMS HAVE GOTTEN AFFECTED. ALSO THE BATTERY WAS LEAKING ACID FUMES CAUSING HEALTH RELATED HAZARDS. THIS DESPITE KEEPING THE CAR RUNNING IN IDLE MULTIPLE TIMES. FURTHER WHEN GIVEN TO TINDOL SUBARU THEY DID NOT RECTIFY THE PROBLEM BUT BLAMED ME FOR NOT RUNNING THE CAR ENOUGH WHICH IS A LIE AND FALSE. THEY SIMPLY KEPT THE CAR FOR 2 DAYS AND RETURNED IT TO ME!! I HAVE HAD CAR COLD CRANKED 5 TO 6 TIMES IN 2 MONTHS TILL BATTERY WAS EVENTUALLY REPLACED.
Additional Notes:
MULTIPLE TIMES ISSUE WITH BATTERY NOT PROVIDING SUFFICIENT CHARGE TO START THE CAR RESULTING IN INCONVENIENCE, STRESS AND MENTAL AGONY. FROM A SAFETY PERSPECTIVE THE CAR WAS NOT PERFORMING AS PER COMMITTED STANDARDS AND ELECTRICAL SYSTEMS HAVE GOTTEN AFFECTED. ALSO THE BATTERY WAS LEAKING ACID FUMES CAUSING HEALTH RELATED HAZARDS. THIS DESPITE KEEPING THE CAR RUNNING IN IDLE MULTIPLE TIMES. FURTHER WHEN GIVEN TO TINDOL SUBARU THEY DID NOT RECTIFY THE PROBLEM BUT BLAMED ME FOR NOT RUNNING THE CAR ENOUGH WHICH IS A LIE AND FALSE. THEY SIMPLY KEPT THE CAR FOR 2 DAYS AND RETURNED IT TO ME!! I HAVE HAD CAR COLD CRANKED 5 TO 6 TIMES IN 2 MONTHS TILL BATTERY WAS EVENTUALLY REPLACED.
Mfg Campaign: 11404069
Recall Date: Mar 20, 2021
Subaru Of America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED THE CAR 7 DAYS AGO. DROVE APPROXIMATELY 50 MILES SO FAR. WENT OUT TO START THE CAR THIS MORNING AND THE BATTERY WAS DEAD. NO LIGHTS HAD BEEN LEFT ON. CAR NEEDED TO BE JUMPED.
Corrective Action:
PURCHASED THE CAR 7 DAYS AGO. DROVE APPROXIMATELY 50 MILES SO FAR. WENT OUT TO START THE CAR THIS MORNING AND THE BATTERY WAS DEAD. NO LIGHTS HAD BEEN LEFT ON. CAR NEEDED TO BE JUMPED.
Additional Notes:
PURCHASED THE CAR 7 DAYS AGO. DROVE APPROXIMATELY 50 MILES SO FAR. WENT OUT TO START THE CAR THIS MORNING AND THE BATTERY WAS DEAD. NO LIGHTS HAD BEEN LEFT ON. CAR NEEDED TO BE JUMPED.
Mfg Campaign: 11403232
Recall Date: Mar 16, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
ON MARCH 12, 2021, I WAS SITTING IN MY IDLE 2021 SUBARU OUTBACK WHEN I HEARD A QUICK POP SOUND. WHEN I LOOKED UP, THERE WAS A CRACK IN THE WINDSHIELD. THERE WAS NO PREVIOUS DAMAGE TO THE WINDSHIELD. I CURRENTLY HAVE 3600 MILES ON THE VEHICLE. THE CRACK IS VERY LINEAR. THE CAR WASN'T RUNNING AND THE WEATHER WAS PLEASANT AROUND 65 DEGREES.
Corrective Action:
ON MARCH 12, 2021, I WAS SITTING IN MY IDLE 2021 SUBARU OUTBACK WHEN I HEARD A QUICK POP SOUND. WHEN I LOOKED UP, THERE WAS A CRACK IN THE WINDSHIELD. THERE WAS NO PREVIOUS DAMAGE TO THE WINDSHIELD. I CURRENTLY HAVE 3600 MILES ON THE VEHICLE. THE CRACK IS VERY LINEAR. THE CAR WASN'T RUNNING AND THE WEATHER WAS PLEASANT AROUND 65 DEGREES.
Additional Notes:
ON MARCH 12, 2021, I WAS SITTING IN MY IDLE 2021 SUBARU OUTBACK WHEN I HEARD A QUICK POP SOUND. WHEN I LOOKED UP, THERE WAS A CRACK IN THE WINDSHIELD. THERE WAS NO PREVIOUS DAMAGE TO THE WINDSHIELD. I CURRENTLY HAVE 3600 MILES ON THE VEHICLE. THE CRACK IS VERY LINEAR. THE CAR WASN'T RUNNING AND THE WEATHER WAS PLEASANT AROUND 65 DEGREES.
Mfg Campaign: 11402718
Recall Date: Mar 13, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE OWNED THE VEHICLE FOR 4 MONTHS. IT HAS SEVEN THOUSAND MILES ON IT. A CRACK APPEARED OVERNIGHT AT THE LEFT SIDE (DRIVERS SIDE) TO THE MIDDLE OF THE WINDSHIELD. THERE WAS NO ROCK AND DAMAGED DETECTED. IT JUST HAPPENED ON ITS OWN.
Corrective Action:
I HAVE OWNED THE VEHICLE FOR 4 MONTHS. IT HAS SEVEN THOUSAND MILES ON IT. A CRACK APPEARED OVERNIGHT AT THE LEFT SIDE (DRIVERS SIDE) TO THE MIDDLE OF THE WINDSHIELD. THERE WAS NO ROCK AND DAMAGED DETECTED. IT JUST HAPPENED ON ITS OWN.
Additional Notes:
I HAVE OWNED THE VEHICLE FOR 4 MONTHS. IT HAS SEVEN THOUSAND MILES ON IT. A CRACK APPEARED OVERNIGHT AT THE LEFT SIDE (DRIVERS SIDE) TO THE MIDDLE OF THE WINDSHIELD. THERE WAS NO ROCK AND DAMAGED DETECTED. IT JUST HAPPENED ON ITS OWN.
Mfg Campaign: 11399539
Recall Date: Mar 6, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACK SUDDENLY APPEARED ON WINDSHIELD.
Corrective Action:
CRACK SUDDENLY APPEARED ON WINDSHIELD.
Additional Notes:
CRACK SUDDENLY APPEARED ON WINDSHIELD.
Mfg Campaign: 11398970
Recall Date: Mar 3, 2021
Subaru Of America, Inc.
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, SHE NOTICED A BUBBLE IN THE FRONT WINDSHIELD. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE FRONT WINDSHIELD CRACKED APPROXIMATELY TWELVE INCHES WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO JIM ARMSTRONG SUBARU (2321 U.S. HWY 70 SW, HICKORY, NC 28602, (828) 322-9372) WHERE THE DEALER DIAGNOSED THE VEHICLE AND DETERMINED THAT THE WINDSHIELD HAD BEEN IMPACTED BY AN UNKNOWN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,800.*DT*JB CONSUMER STATED WINDSHIELD HAS BEEN REPLACED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, SHE NOTICED A BUBBLE IN THE FRONT WINDSHIELD. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE FRONT WINDSHIELD CRACKED APPROXIMATELY TWELVE INCHES WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO JIM ARMSTRONG SUBARU (2321 U.S. HWY 70 SW, HICKORY, NC 28602, (828) 322-9372) WHERE THE DEALER DIAGNOSED THE VEHICLE AND DETERMINED THAT THE WINDSHIELD HAD BEEN IMPACTED BY AN UNKNOWN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,800.*DT*JB CONSUMER STATED WINDSHIELD HAS BEEN REPLACED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2021 SUBARU OUTBACK. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, SHE NOTICED A BUBBLE IN THE FRONT WINDSHIELD. ADDITIONALLY, WHILE DRIVING AT UNKNOWN SPEEDS, THE FRONT WINDSHIELD CRACKED APPROXIMATELY TWELVE INCHES WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO JIM ARMSTRONG SUBARU (2321 U.S. HWY 70 SW, HICKORY, NC 28602, (828) 322-9372) WHERE THE DEALER DIAGNOSED THE VEHICLE AND DETERMINED THAT THE WINDSHIELD HAD BEEN IMPACTED BY AN UNKNOWN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,800.*DT*JB CONSUMER STATED WINDSHIELD HAS BEEN REPLACED.*JB
Mfg Campaign: 11398015
Recall Date: Feb 26, 2021
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS JUST DRIVING ON THE INTERSTATE AND THE WINDSHIELD STARTED CRACKING ON IT'S OWN. THERE WAS NO DAMAGE AT ALL PRIOR TO THE EVENT. NO DEBRIS HIT THE WINDSHIELD IT JUST STARTED CRACKING AND THE CRACK RAPIDLY GREW OVER THE NEXT SEVERAL MINUTES TO A SIZE OF 10 INCHES.
Corrective Action:
I WAS JUST DRIVING ON THE INTERSTATE AND THE WINDSHIELD STARTED CRACKING ON IT'S OWN. THERE WAS NO DAMAGE AT ALL PRIOR TO THE EVENT. NO DEBRIS HIT THE WINDSHIELD IT JUST STARTED CRACKING AND THE CRACK RAPIDLY GREW OVER THE NEXT SEVERAL MINUTES TO A SIZE OF 10 INCHES.
Additional Notes:
I WAS JUST DRIVING ON THE INTERSTATE AND THE WINDSHIELD STARTED CRACKING ON IT'S OWN. THERE WAS NO DAMAGE AT ALL PRIOR TO THE EVENT. NO DEBRIS HIT THE WINDSHIELD IT JUST STARTED CRACKING AND THE CRACK RAPIDLY GREW OVER THE NEXT SEVERAL MINUTES TO A SIZE OF 10 INCHES.
Mfg Campaign: 11397663
Recall Date: Feb 24, 2021
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