Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Subaru Of America, Inc.
Safety Issue:
Subaru of America, Inc. (Subaru) is recalling certain 2022 WRX vehicles equipped with the "Eyesight" feature. The owner's manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist function. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: WRA-23
Recall Date: Jan 23, 2023
Consumer Complaints
30 ComplaintsSubaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There is a huge concern about excess RTV getting into the oil pick up that will cause oil starvation in the engine once enough particles of RTV have caused obstruction. The 2022 WRX has the same engine FA24 as the Subaru BRZ and Toyota GR86, both have had issues with excess RTV in the oil can and have caused catastrophic damage. There has been many articles, forum posts, and videos showing this issue. Lastly, removal of RTV is very labor intensive as the header must be dropped in order to get the oil pan off. You can not remove the oil pick up without taking the entire front timing cover off either. In conclusion, most will not be able to have this cleaned out themselves and would only have the option to pay the dealership or an independent shop to do the work.
Corrective Action:
There is a huge concern about excess RTV getting into the oil pick up that will cause oil starvation in the engine once enough particles of RTV have caused obstruction. The 2022 WRX has the same engine FA24 as the Subaru BRZ and Toyota GR86, both have had issues with excess RTV in the oil can and have caused catastrophic damage. There has been many articles, forum posts, and videos showing this issue. Lastly, removal of RTV is very labor intensive as the header must be dropped in order to get the oil pan off. You can not remove the oil pick up without taking the entire front timing cover off either. In conclusion, most will not be able to have this cleaned out themselves and would only have the option to pay the dealership or an independent shop to do the work.
Additional Notes:
There is a huge concern about excess RTV getting into the oil pick up that will cause oil starvation in the engine once enough particles of RTV have caused obstruction. The 2022 WRX has the same engine FA24 as the Subaru BRZ and Toyota GR86, both have had issues with excess RTV in the oil can and have caused catastrophic damage. There has been many articles, forum posts, and videos showing this issue. Lastly, removal of RTV is very labor intensive as the header must be dropped in order to get the oil pan off. You can not remove the oil pick up without taking the entire front timing cover off either. In conclusion, most will not be able to have this cleaned out themselves and would only have the option to pay the dealership or an independent shop to do the work.
Mfg Campaign: 11501594
Recall Date: Jan 13, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive RTV used to seal engine and oil pan is clogging the oil pickup in the oil pan. Many 2022 Subaru WRX owners have had a technician take off the oil pan to inspect the oil pickup and inside the oil pan. They are finding lots of Grey RTV as well as black RTV. Both grey and black are used to seal the engine in different areas. This is very concerning especially since most of these cars are under the 1st oil change time and mileage. Under 6000k miles... Long term there will be a significantly greater amount of floating RTV that will inevitably clog the oil pick up... My 2022 WRX only has 400 miles on it and I am already losing sleep over this very serious Global issue with this engine.
Corrective Action:
Excessive RTV used to seal engine and oil pan is clogging the oil pickup in the oil pan. Many 2022 Subaru WRX owners have had a technician take off the oil pan to inspect the oil pickup and inside the oil pan. They are finding lots of Grey RTV as well as black RTV. Both grey and black are used to seal the engine in different areas. This is very concerning especially since most of these cars are under the 1st oil change time and mileage. Under 6000k miles... Long term there will be a significantly greater amount of floating RTV that will inevitably clog the oil pick up... My 2022 WRX only has 400 miles on it and I am already losing sleep over this very serious Global issue with this engine.
Additional Notes:
Excessive RTV used to seal engine and oil pan is clogging the oil pickup in the oil pan. Many 2022 Subaru WRX owners have had a technician take off the oil pan to inspect the oil pickup and inside the oil pan. They are finding lots of Grey RTV as well as black RTV. Both grey and black are used to seal the engine in different areas. This is very concerning especially since most of these cars are under the 1st oil change time and mileage. Under 6000k miles... Long term there will be a significantly greater amount of floating RTV that will inevitably clog the oil pick up... My 2022 WRX only has 400 miles on it and I am already losing sleep over this very serious Global issue with this engine.
Mfg Campaign: 11501262
Recall Date: Jan 11, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
There has been many credible reports with evidence that an excessive amount of RTV is used in the oil pan area, causing enough silicone to become lodged within the lines. This can and will cause the motor to fail as oil starvation can occur. Removing the oil pan would void the warranty and is not in a serviceable location. Subaru of America has been made aware of these reports but has not responded with a recall. Reported incident is the date in which this was first reported by body shops I could find. https://www.youtube.com/watch?v=MFX1PrixUyg
Corrective Action:
There has been many credible reports with evidence that an excessive amount of RTV is used in the oil pan area, causing enough silicone to become lodged within the lines. This can and will cause the motor to fail as oil starvation can occur. Removing the oil pan would void the warranty and is not in a serviceable location. Subaru of America has been made aware of these reports but has not responded with a recall. Reported incident is the date in which this was first reported by body shops I could find. https://www.youtube.com/watch?v=MFX1PrixUyg
Additional Notes:
There has been many credible reports with evidence that an excessive amount of RTV is used in the oil pan area, causing enough silicone to become lodged within the lines. This can and will cause the motor to fail as oil starvation can occur. Removing the oil pan would void the warranty and is not in a serviceable location. Subaru of America has been made aware of these reports but has not responded with a recall. Reported incident is the date in which this was first reported by body shops I could find. https://www.youtube.com/watch?v=MFX1PrixUyg
Mfg Campaign: 11501307
Recall Date: Jan 11, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
RTV sealant was over applied to the oil pan and timing cover which will result in a clogged oil pickup. Having a clogged oil pick up will starve the engine from oil which yields extremely catastrophic results, especially in a performance sports sedan. This is the same complaint as the others. Thank you.
Corrective Action:
RTV sealant was over applied to the oil pan and timing cover which will result in a clogged oil pickup. Having a clogged oil pick up will starve the engine from oil which yields extremely catastrophic results, especially in a performance sports sedan. This is the same complaint as the others. Thank you.
Additional Notes:
RTV sealant was over applied to the oil pan and timing cover which will result in a clogged oil pickup. Having a clogged oil pick up will starve the engine from oil which yields extremely catastrophic results, especially in a performance sports sedan. This is the same complaint as the others. Thank you.
Mfg Campaign: 11501330
Recall Date: Jan 11, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My sunroof spontaneously shattered. The car was not moving at the time.
Corrective Action:
My sunroof spontaneously shattered. The car was not moving at the time.
Additional Notes:
My sunroof spontaneously shattered. The car was not moving at the time.
Mfg Campaign: 11500988
Recall Date: Jan 10, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive use of RTV is finding its way into oil pan and clogging oil pick up. Will most likely cause oil starvation to the engine. This needs to be addressed by Subaru ASAP.
Corrective Action:
Excessive use of RTV is finding its way into oil pan and clogging oil pick up. Will most likely cause oil starvation to the engine. This needs to be addressed by Subaru ASAP.
Additional Notes:
Excessive use of RTV is finding its way into oil pan and clogging oil pick up. Will most likely cause oil starvation to the engine. This needs to be addressed by Subaru ASAP.
Mfg Campaign: 11500530
Recall Date: Jan 6, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Subaru's negligence strikes again with the SAME problem their other cars have had in previous years. The RTV silicone, a substance utilized to seal various components in the engine block was excessively applied in surplus. Therefore, this RTV ends up clogging essential components of the engine block, such as, however not limited to, the tube used to draw and release oil from the oil pan. There is also potential evidence that other components and chambers in the engine block may also be affected. This RTV blockage, if ignored, may cause oil starvation, damaging or outright DESTROYING various essential components of the engine block and therefore leaving the engine totaled and unrepairable. What I ask is we force a recall on Subaru's part as a standard required check-up for this issue to have these blockages cleared and excess removed. Otherwise, we'll be seeing a lot of blown motors as a result. Important to note: Subaru dealerships are not running this fix as a warranty, therefore checkups and repairs must be made out of pocket.
Corrective Action:
Subaru's negligence strikes again with the SAME problem their other cars have had in previous years. The RTV silicone, a substance utilized to seal various components in the engine block was excessively applied in surplus. Therefore, this RTV ends up clogging essential components of the engine block, such as, however not limited to, the tube used to draw and release oil from the oil pan. There is also potential evidence that other components and chambers in the engine block may also be affected. This RTV blockage, if ignored, may cause oil starvation, damaging or outright DESTROYING various essential components of the engine block and therefore leaving the engine totaled and unrepairable. What I ask is we force a recall on Subaru's part as a standard required check-up for this issue to have these blockages cleared and excess removed. Otherwise, we'll be seeing a lot of blown motors as a result. Important to note: Subaru dealerships are not running this fix as a warranty, therefore checkups and repairs must be made out of pocket.
Additional Notes:
Subaru's negligence strikes again with the SAME problem their other cars have had in previous years. The RTV silicone, a substance utilized to seal various components in the engine block was excessively applied in surplus. Therefore, this RTV ends up clogging essential components of the engine block, such as, however not limited to, the tube used to draw and release oil from the oil pan. There is also potential evidence that other components and chambers in the engine block may also be affected. This RTV blockage, if ignored, may cause oil starvation, damaging or outright DESTROYING various essential components of the engine block and therefore leaving the engine totaled and unrepairable. What I ask is we force a recall on Subaru's part as a standard required check-up for this issue to have these blockages cleared and excess removed. Otherwise, we'll be seeing a lot of blown motors as a result. Important to note: Subaru dealerships are not running this fix as a warranty, therefore checkups and repairs must be made out of pocket.
Mfg Campaign: 11500541
Recall Date: Jan 6, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Oil pickup tube filled with bits of liquid gasket/RTV. Caused engine failure from oil starvation at under 4000 miles.
Corrective Action:
Oil pickup tube filled with bits of liquid gasket/RTV. Caused engine failure from oil starvation at under 4000 miles.
Additional Notes:
Oil pickup tube filled with bits of liquid gasket/RTV. Caused engine failure from oil starvation at under 4000 miles.
Mfg Campaign: 11499913
Recall Date: Jan 3, 2023
Subaru Of America, Inc.
Defect Description:
ENGINE
Potential Consequences:
Excessive silicone rtv at the oil pan is making its way into the oil pan and going up into the oil pickup and is starving the motor of oil. could be very dangerous if it happens on the road and it immediately needs to be looked at by subaru.
Corrective Action:
Excessive silicone rtv at the oil pan is making its way into the oil pan and going up into the oil pickup and is starving the motor of oil. could be very dangerous if it happens on the road and it immediately needs to be looked at by subaru.
Additional Notes:
Excessive silicone rtv at the oil pan is making its way into the oil pan and going up into the oil pickup and is starving the motor of oil. could be very dangerous if it happens on the road and it immediately needs to be looked at by subaru.
Mfg Campaign: 11499955
Recall Date: Jan 3, 2023
Subaru Of America, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subaru sent me an email informing me a software update was available for my vehicle. For weeks I tried to update the software, however it has been unavailable. I attempted to reach Subaru via their 1800 number at least a dozen times. Subaru does not answer their phones, and does not return calls when the option is selected. I opened an ticket number online via their complaint system and have also not received a response. I attempted to reach their roadside assistance phone line and also could not reach a person. I sent an email to Subaru Chief executive and received a call back from their executive offices. They acknowledged that they were also ubable to reach a person at any of their numbers including road side assistance. This is obviously extremely unacceptable for many reasons. Subaru charges for pre installed equipment and subscriptions for access to roadside and support. Not only are they building in cost to the consumer, but they are not delivering what they are promising, and most importantly, not providing what you are paying for. The safety aspect of not being able to reach roadside assistance is very serious . I have yet to receive an answer as to why i received an email telling me to update my vehicle software when I don't have software available to install. The dealership I purchased the vehicle from confirmed the software in my car isn't up to date, or is an obsolete version. Subaru needs to be held accountable for not providing the services they are advertising, selling, and customers are dependent on.
Corrective Action:
Subaru sent me an email informing me a software update was available for my vehicle. For weeks I tried to update the software, however it has been unavailable. I attempted to reach Subaru via their 1800 number at least a dozen times. Subaru does not answer their phones, and does not return calls when the option is selected. I opened an ticket number online via their complaint system and have also not received a response. I attempted to reach their roadside assistance phone line and also could not reach a person. I sent an email to Subaru Chief executive and received a call back from their executive offices. They acknowledged that they were also ubable to reach a person at any of their numbers including road side assistance. This is obviously extremely unacceptable for many reasons. Subaru charges for pre installed equipment and subscriptions for access to roadside and support. Not only are they building in cost to the consumer, but they are not delivering what they are promising, and most importantly, not providing what you are paying for. The safety aspect of not being able to reach roadside assistance is very serious . I have yet to receive an answer as to why i received an email telling me to update my vehicle software when I don't have software available to install. The dealership I purchased the vehicle from confirmed the software in my car isn't up to date, or is an obsolete version. Subaru needs to be held accountable for not providing the services they are advertising, selling, and customers are dependent on.
Additional Notes:
Subaru sent me an email informing me a software update was available for my vehicle. For weeks I tried to update the software, however it has been unavailable. I attempted to reach Subaru via their 1800 number at least a dozen times. Subaru does not answer their phones, and does not return calls when the option is selected. I opened an ticket number online via their complaint system and have also not received a response. I attempted to reach their roadside assistance phone line and also could not reach a person. I sent an email to Subaru Chief executive and received a call back from their executive offices. They acknowledged that they were also ubable to reach a person at any of their numbers including road side assistance. This is obviously extremely unacceptable for many reasons. Subaru charges for pre installed equipment and subscriptions for access to roadside and support. Not only are they building in cost to the consumer, but they are not delivering what they are promising, and most importantly, not providing what you are paying for. The safety aspect of not being able to reach roadside assistance is very serious . I have yet to receive an answer as to why i received an email telling me to update my vehicle software when I don't have software available to install. The dealership I purchased the vehicle from confirmed the software in my car isn't up to date, or is an obsolete version. Subaru needs to be held accountable for not providing the services they are advertising, selling, and customers are dependent on.
Mfg Campaign: 11491169
Recall Date: Oct 27, 2022
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