Complaints & Recalls
Official Safety Recalls - Important!
31 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-31-001
Recall Date: Mar 31, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and operating certain firmware releases. The rearview image may not immediately display when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-004
Recall Date: Mar 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling all 2017-2020 Model 3 vehicles. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-17-008
Recall Date: Dec 21, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-00-004
Recall Date: Oct 29, 2021
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SB-21-20-001
Recall Date: May 25, 2021
Consumer Complaints
1.5K ComplaintsTesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear view camera fails intermittently due to this recall. I was scheduled to replace the harness causing the problem, but appointment was cancelled. No new appointment is available or scheduled by Tesla. Having this issue for the last few months is a safety hazard when backing up the vehicle.
Corrective Action:
The rear view camera fails intermittently due to this recall. I was scheduled to replace the harness causing the problem, but appointment was cancelled. No new appointment is available or scheduled by Tesla. Having this issue for the last few months is a safety hazard when backing up the vehicle.
Additional Notes:
The rear view camera fails intermittently due to this recall. I was scheduled to replace the harness causing the problem, but appointment was cancelled. No new appointment is available or scheduled by Tesla. Having this issue for the last few months is a safety hazard when backing up the vehicle.
Mfg Campaign: 11454870
Recall Date: Mar 2, 2022
Tesla, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
Corrective Action:
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
Additional Notes:
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
Mfg Campaign: 11454599
Recall Date: Mar 1, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
Corrective Action:
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
Additional Notes:
Tesla forced my car to update to v11 software. This software interface is dangerous. It hides the climate control and wiper control off the home screen and requires drivers to dig though menus to do things that were previously doable with one touch, such as enabling the defogger, defroster, wipers, or heated seats. This creates an unnecessary distraction for drivers.
Mfg Campaign: 11454599
Recall Date: Mar 1, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While on adaptive cruise control, my car breaks on highway for no reason. Looks like it happens at certain parts of highways. I noticed this at at least 3 highways and it breaks unexpectedly causing the vehicles behind me to almost crash into me.
Corrective Action:
While on adaptive cruise control, my car breaks on highway for no reason. Looks like it happens at certain parts of highways. I noticed this at at least 3 highways and it breaks unexpectedly causing the vehicles behind me to almost crash into me.
Additional Notes:
While on adaptive cruise control, my car breaks on highway for no reason. Looks like it happens at certain parts of highways. I noticed this at at least 3 highways and it breaks unexpectedly causing the vehicles behind me to almost crash into me.
Mfg Campaign: 11453824
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Mfg Campaign: 11453846
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Mfg Campaign: 11453846
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Corrective Action:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Additional Notes:
The contact owns a 2018 Tesla Model 3. The contact stated that while operating the vehicle, the backup camera malfunctioned and the screen displayed completely black or completely white causing a visibility hazard to the driver while reversing the vehicle. The vehicle was previously serviced under the NHTSA Campaign Number: 21V00D000 (Electrical System, Visibility, Back Over Prevention) however, the failure recurred. The contact stated that the replacement parts were not available. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 35,000.
Mfg Campaign: 11453846
Recall Date: Feb 24, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
regularly experience phantom breaking and unwarranted early collision warnings
Corrective Action:
regularly experience phantom breaking and unwarranted early collision warnings
Additional Notes:
regularly experience phantom breaking and unwarranted early collision warnings
Mfg Campaign: 11453589
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
regularly experience phantom breaking and unwarranted early collision warnings
Corrective Action:
regularly experience phantom breaking and unwarranted early collision warnings
Additional Notes:
regularly experience phantom breaking and unwarranted early collision warnings
Mfg Campaign: 11453589
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
regularly experience phantom breaking and unwarranted early collision warnings
Corrective Action:
regularly experience phantom breaking and unwarranted early collision warnings
Additional Notes:
regularly experience phantom breaking and unwarranted early collision warnings
Mfg Campaign: 11453589
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car has repeatedly (but not often) initiated emergency braking while traveling on a freeway. It has done this in literally the same place on California highway 85 several times, and occasionally on other freeways. It has always been a clear, sunny day, and it seems to occur when the vehicle travels from deep shade into bright sun (i.e. as when going under an overpass). The road was straight with no vehicle directly ahead for several hundred feet. I have reported this to Tesla via the app. and through the service departments. I have included date and time as well as location on some occasions. The only comment I have received was that the logs showed no problems, and no further action was taken by Tesla. When the severe braking occurred, an alarm went off in the car (a beeping sound). At least once a following car nearly collided with me. I was probably traveling in the range of 68-73 MPH. I do not have dates or mileage information, but Tesla may based on the occurrences I reported.
Corrective Action:
The car has repeatedly (but not often) initiated emergency braking while traveling on a freeway. It has done this in literally the same place on California highway 85 several times, and occasionally on other freeways. It has always been a clear, sunny day, and it seems to occur when the vehicle travels from deep shade into bright sun (i.e. as when going under an overpass). The road was straight with no vehicle directly ahead for several hundred feet. I have reported this to Tesla via the app. and through the service departments. I have included date and time as well as location on some occasions. The only comment I have received was that the logs showed no problems, and no further action was taken by Tesla. When the severe braking occurred, an alarm went off in the car (a beeping sound). At least once a following car nearly collided with me. I was probably traveling in the range of 68-73 MPH. I do not have dates or mileage information, but Tesla may based on the occurrences I reported.
Additional Notes:
The car has repeatedly (but not often) initiated emergency braking while traveling on a freeway. It has done this in literally the same place on California highway 85 several times, and occasionally on other freeways. It has always been a clear, sunny day, and it seems to occur when the vehicle travels from deep shade into bright sun (i.e. as when going under an overpass). The road was straight with no vehicle directly ahead for several hundred feet. I have reported this to Tesla via the app. and through the service departments. I have included date and time as well as location on some occasions. The only comment I have received was that the logs showed no problems, and no further action was taken by Tesla. When the severe braking occurred, an alarm went off in the car (a beeping sound). At least once a following car nearly collided with me. I was probably traveling in the range of 68-73 MPH. I do not have dates or mileage information, but Tesla may based on the occurrences I reported.
Mfg Campaign: 11453711
Recall Date: Feb 23, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.
Corrective Action:
Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.
Additional Notes:
Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.
Mfg Campaign: 11453419
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.
Corrective Action:
Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.
Additional Notes:
Everyday while I am driving on the highway, when the car is in cruise control, multiple times it decreases the speed drastically for no reason.
Mfg Campaign: 11453419
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.
Corrective Action:
"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.
Additional Notes:
"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.
Mfg Campaign: 11453452
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.
Corrective Action:
"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.
Additional Notes:
"PHANTOM BRAKING" when cruise control is on, usually when on the freeway. Sometimes it occurs next to other vehicles, sometimes there are no cars around. On a 600 mile trip it will often occur at least once and most of the time 2-3 times. If it was slippery, the sudden braking could cause loss of traction. If someone was too close behind me they could rear-end me. No one has inspected the issue. Has been occurring since I've owned the car. No warnings.
Mfg Campaign: 11453452
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.
Corrective Action:
While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.
Additional Notes:
While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.
Mfg Campaign: 11453519
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.
Corrective Action:
While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.
Additional Notes:
While traveling from San Diego, CA to Louisiana on the self-drive mode the car abruptly stopped in traffic 3 times (while this was at night there was no concern for an accident). On the return trip back home it did it 1 more time in the daylight hours, but this time there was an 18 wheeler behind me. We were doing the speed limit at the time, which was 75mph and it slammed on the brakes making me go from 75 mph to 60 in seconds. I was able to take control of the vehicle and get it back to highway speed before there was an accident.
Mfg Campaign: 11453519
Recall Date: Feb 22, 2022
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Corrective Action:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Additional Notes:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Mfg Campaign: 11453070
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Corrective Action:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Additional Notes:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Mfg Campaign: 11453070
Recall Date: Feb 20, 2022
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Corrective Action:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Additional Notes:
On several occasions while driving with autopilot on the car has suddenly and inexplicably braked HARD while at highway speed. Each time there was nothing in the road, no car, no obstruction, no anything, but it was as if the car saw something that wasn't there and jammed on the brakes. I quickly took back over and returned to highway speed. Luckily we were not in heavy traffic or I would have been concerned about being rear-ended by another vehicle. I don't do a lot of road trips with the car and have used autopilot less as a result, but I would guess it has happened 4-6 times since I have owned the vehicle. I just thought it was a glitch that they would work out but just saw reports of others still experiencing this issue so thought I should report it so you were aware of the breadth of the problem. The date below is a total guess as to the last occurrence.
Mfg Campaign: 11453070
Recall Date: Feb 20, 2022
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