Complaints & Recalls
Official Safety Recalls - Important!
27 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-006
Recall Date: Feb 27, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3 vehicles. The second-row left seat belt buckle and second-row center seat belt anchor may have been incorrectly reassembled during vehicle service.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-20-004
Recall Date: Oct 21, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-013
Recall Date: Sep 19, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-009
Recall Date: May 3, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2018-2022 Model 3 Performance vehicles. The unit of speed (mph or km/h) may fail to display on the speedometer while in Track Mode. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-008
Recall Date: Apr 18, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Apr 12, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-003
Recall Date: Feb 4, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-18-002
Recall Date: Feb 2, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-002
Recall Date: Feb 1, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-001
Recall Date: Jan 27, 2022
Consumer Complaints
1.4K ComplaintsTesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Corrective Action:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Additional Notes:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Mfg Campaign: 11513862
Recall Date: Mar 26, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Corrective Action:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Additional Notes:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Mfg Campaign: 11513862
Recall Date: Mar 26, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Corrective Action:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Additional Notes:
On a two lane road with no traffic approaching and no traffic behind us on us95 in the Nv desert, the model 3 slammed on the brakes and slowed from 60mph to 30 or less. This is with the adaptive cruise control engaged, not auto steering. This happens several times. There were several times when large semi trucks were approaching in the opposing Lane and the model 3 slammed on the brakes also when adaptive cruise control was engaged. When we reported this to Tesla they said they need the exact date and time of each incident, or they could not help us. These breaking incidents happened during a 12 hour trip between Carson City and Rancho Cucamonga. This is an unbelievable safety hazard as if someone is following too closely and the car suddenly decide to apply the brakes. The person behind you is going to be caught off guard and crash into you. I cannot believe this is been going on for over a year as I have read several articles about the problem. There is no warning whatsoever when the car does this.
Mfg Campaign: 11513862
Recall Date: Mar 26, 2023
Tesla, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On 3/16/23 at 3:30 PM, my car came to a complete and sudden stop on the highway and would not move. The only warning was a slight lurch the car made a few second prior to shutting down. The car would not restart or go out of park. I sat on the highway waiting to be hit from behind. I was on a bridge with no shoulder. Eventually the IL police arrive to block the lane behind me and use their truck to push me off of the bridge to where I could pull onto the shoulder. The trooper noted that they have had other calls of Tesla stopping in the middle of the highway and locking up. Currently the vehicle is in the Tesla service department and they have provided no diagnosis yet.
Corrective Action:
On 3/16/23 at 3:30 PM, my car came to a complete and sudden stop on the highway and would not move. The only warning was a slight lurch the car made a few second prior to shutting down. The car would not restart or go out of park. I sat on the highway waiting to be hit from behind. I was on a bridge with no shoulder. Eventually the IL police arrive to block the lane behind me and use their truck to push me off of the bridge to where I could pull onto the shoulder. The trooper noted that they have had other calls of Tesla stopping in the middle of the highway and locking up. Currently the vehicle is in the Tesla service department and they have provided no diagnosis yet.
Additional Notes:
On 3/16/23 at 3:30 PM, my car came to a complete and sudden stop on the highway and would not move. The only warning was a slight lurch the car made a few second prior to shutting down. The car would not restart or go out of park. I sat on the highway waiting to be hit from behind. I was on a bridge with no shoulder. Eventually the IL police arrive to block the lane behind me and use their truck to push me off of the bridge to where I could pull onto the shoulder. The trooper noted that they have had other calls of Tesla stopping in the middle of the highway and locking up. Currently the vehicle is in the Tesla service department and they have provided no diagnosis yet.
Mfg Campaign: 11512942
Recall Date: Mar 21, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Corrective Action:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Additional Notes:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Mfg Campaign: 11513060
Recall Date: Mar 21, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Corrective Action:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Additional Notes:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Mfg Campaign: 11513060
Recall Date: Mar 21, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Corrective Action:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Additional Notes:
During normal operation vehicle suddenly engages braking system l. This has nearly caused 2 accidents. Tesla insists there is no fault with the car.
Mfg Campaign: 11513060
Recall Date: Mar 21, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The accelerator pedal snapped off without any warning while driving on the interstate attempting to pass a vehicle. As I pressed the accelerator pedal, all resistance in the pedal disappeared and vehicles regenerative braking immediately engaged despite my efforts to maintain a safe speed on the interstate. Due to the regenerative braking and the lack of an accelerator pedal, I quickly found myself in the very dangerous situation in which my car was attempting to come to a stop from a high rate of speed in the middle of the interstate. I was luckily able to make a hard right turn to cross a lane of traffic in order to reach the safety of the emergency lane just before the car came to a complete stop. While doing so, I nearly clipped the front of another vehicle. The vehicle was towed to the dealership where it was serviced and a new accelerator pedal was installed. However, the service department had notified me that they had never had an incident like this before and even had difficulty knowing exactly how to fix it. The service to replace the accelerator pedal took nearly two weeks, leaving me without a reliable vehicle for my daily work commute. Upon picking up my vehicle, the service department also could not confirm that the vehicle was test driven with the newly installed accelerator pedal which heightened my safety concerns even more. When I asked to speak with someone in regards to my safety concerns going forward, no manager was available despite phone calls, messages, and an in person request. The vehicle now has a small wheel shake that wasn't present prior which is very unsettling.
Corrective Action:
The accelerator pedal snapped off without any warning while driving on the interstate attempting to pass a vehicle. As I pressed the accelerator pedal, all resistance in the pedal disappeared and vehicles regenerative braking immediately engaged despite my efforts to maintain a safe speed on the interstate. Due to the regenerative braking and the lack of an accelerator pedal, I quickly found myself in the very dangerous situation in which my car was attempting to come to a stop from a high rate of speed in the middle of the interstate. I was luckily able to make a hard right turn to cross a lane of traffic in order to reach the safety of the emergency lane just before the car came to a complete stop. While doing so, I nearly clipped the front of another vehicle. The vehicle was towed to the dealership where it was serviced and a new accelerator pedal was installed. However, the service department had notified me that they had never had an incident like this before and even had difficulty knowing exactly how to fix it. The service to replace the accelerator pedal took nearly two weeks, leaving me without a reliable vehicle for my daily work commute. Upon picking up my vehicle, the service department also could not confirm that the vehicle was test driven with the newly installed accelerator pedal which heightened my safety concerns even more. When I asked to speak with someone in regards to my safety concerns going forward, no manager was available despite phone calls, messages, and an in person request. The vehicle now has a small wheel shake that wasn't present prior which is very unsettling.
Additional Notes:
The accelerator pedal snapped off without any warning while driving on the interstate attempting to pass a vehicle. As I pressed the accelerator pedal, all resistance in the pedal disappeared and vehicles regenerative braking immediately engaged despite my efforts to maintain a safe speed on the interstate. Due to the regenerative braking and the lack of an accelerator pedal, I quickly found myself in the very dangerous situation in which my car was attempting to come to a stop from a high rate of speed in the middle of the interstate. I was luckily able to make a hard right turn to cross a lane of traffic in order to reach the safety of the emergency lane just before the car came to a complete stop. While doing so, I nearly clipped the front of another vehicle. The vehicle was towed to the dealership where it was serviced and a new accelerator pedal was installed. However, the service department had notified me that they had never had an incident like this before and even had difficulty knowing exactly how to fix it. The service to replace the accelerator pedal took nearly two weeks, leaving me without a reliable vehicle for my daily work commute. Upon picking up my vehicle, the service department also could not confirm that the vehicle was test driven with the newly installed accelerator pedal which heightened my safety concerns even more. When I asked to speak with someone in regards to my safety concerns going forward, no manager was available despite phone calls, messages, and an in person request. The vehicle now has a small wheel shake that wasn't present prior which is very unsettling.
Mfg Campaign: 11512658
Recall Date: Mar 19, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
With the autopilot engaged, on the freeway, and at freeway speeds, the car will automatically brake without reason and without any traffic in front of the car. In a stretch of 100 miles, the car did this 8 times. The car even "phantom brakes" on regular cruise control. This is not only alarming but dangerous! Had the road been wet, or slick, we could have easily crashed! THIS MALFUNCTION NEEDS IMMEDIATE ATTENTION! Thank you, Steve & Liza Starr
Corrective Action:
With the autopilot engaged, on the freeway, and at freeway speeds, the car will automatically brake without reason and without any traffic in front of the car. In a stretch of 100 miles, the car did this 8 times. The car even "phantom brakes" on regular cruise control. This is not only alarming but dangerous! Had the road been wet, or slick, we could have easily crashed! THIS MALFUNCTION NEEDS IMMEDIATE ATTENTION! Thank you, Steve & Liza Starr
Additional Notes:
With the autopilot engaged, on the freeway, and at freeway speeds, the car will automatically brake without reason and without any traffic in front of the car. In a stretch of 100 miles, the car did this 8 times. The car even "phantom brakes" on regular cruise control. This is not only alarming but dangerous! Had the road been wet, or slick, we could have easily crashed! THIS MALFUNCTION NEEDS IMMEDIATE ATTENTION! Thank you, Steve & Liza Starr
Mfg Campaign: 11512579
Recall Date: Mar 18, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While using autopilot the car randomly decelerated from 75mph to almost 30mph in the highway (I75) super quickly. If a car has been behind it might have caused a crash.
Corrective Action:
While using autopilot the car randomly decelerated from 75mph to almost 30mph in the highway (I75) super quickly. If a car has been behind it might have caused a crash.
Additional Notes:
While using autopilot the car randomly decelerated from 75mph to almost 30mph in the highway (I75) super quickly. If a car has been behind it might have caused a crash.
Mfg Campaign: 11512140
Recall Date: Mar 16, 2023
Tesla, Inc.
Defect Description:
WHEELS
Potential Consequences:
I ran over an object in the road too small to see. The tire burst and went flat. The burst also created a hole in the wheel itself. The alloy/material from which the wheel is constructed was not strong enough to keep a hole from being created when the tire burst
Corrective Action:
I ran over an object in the road too small to see. The tire burst and went flat. The burst also created a hole in the wheel itself. The alloy/material from which the wheel is constructed was not strong enough to keep a hole from being created when the tire burst
Additional Notes:
I ran over an object in the road too small to see. The tire burst and went flat. The burst also created a hole in the wheel itself. The alloy/material from which the wheel is constructed was not strong enough to keep a hole from being created when the tire burst
Mfg Campaign: 11512054
Recall Date: Mar 15, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Corrective Action:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Additional Notes:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Mfg Campaign: 11511287
Recall Date: Mar 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Corrective Action:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Additional Notes:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Mfg Campaign: 11511287
Recall Date: Mar 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Corrective Action:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Additional Notes:
I used Autopilot on my Model 3 for the first and only time a few weeks ago, and had a terrifying experience with "phantom braking" that could have killed my entire family while going ~75mph on the I-5 near Bakersfield, CA. The I-5 here is split with 2 lanes in each direction, and is straight with no bends. I was driving in the right northbound lane, with Autopilot engaged (adaptive speed control only, no automatic lane-steering). My right foot was off both pedals and two hands were on the wheel. There were no other cars in sight except for a single car driving northbound behind me in the left lane. This car began to pass me on the left, and when its front bumper was aligned with the mid-point of my car (I could just barely see the front bumper through the corner of my eye), my Tesla suddenly automatically slammed on the brakes with absolutely no warning! I immediately clenched the wheel as hard as I could, and had to quickly respond to prevent the wheel from automatically veering to the left. While fighting the wheel to try to keep the vehicle straight, and my family hanging on for their lives, we screeched to a grinding halt at a 45 degree angle facing the left lane. We were extremely lucky to not hit the passing car and fortunately there were no vehicles behind us. I disengaged Autopilot and quickly got out of there so we weren't vulnerable. I speculate that the camera on the left panel between the driver and rear door saw the passing car, and wrongly invoked automatic evasive braking and steering maneuvers in response to a falsely anticipated head-on collision. That's the only reasonable explanation I can come up with. I will not use Autopilot again until "phantom braking" is eliminated. This is a known issue that I've since found mentioned all over the Internet by other Tesla owners. This needs to be fixed hastily before people are killed! We're damn lucky I had both hands on the wheel, otherwise we'd likely be dead! Note: Same report has been sent to Tesla.
Mfg Campaign: 11511287
Recall Date: Mar 11, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control).
Corrective Action:
Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control).
Additional Notes:
Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control).
Mfg Campaign: 11510345
Recall Date: Mar 6, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control).
Corrective Action:
Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control).
Additional Notes:
Since taking ownership of vehicle in summer 2022, have experienced multiple incidents of vehicle emergency braking for no apparent reason while using cruise control. In a few instances when I have attempted to use cruise control again after initial phantom braking incident, there is a 2nd incident of emergency like braking for no apparent reason in the same trip. Have never attempted to reuse cruise control within same trip after experiencing issue twice in that one trip. When phantom braking occurs: - It is while using cruise control (with or without steering assist). - There is no audible or visual warning (not even from auto emergency braking system) before or during vehicle braking. - Is a very strong braking force akin to an emergency maneuver. - There is no clear reason for why vehicle braked - no obstacles in road or slowing traffic. - Level of traffic (light or moderate) does not seem to be a factor, but I don't use system in moderate to heavy traffic. - Weather does not appear to be a factor - it can occur in perfect driving conditions (sunny, clear day). In most recent incident, was traveling at 78mph on highway with no traffic in front or behind vehicle for approx. a half mile in either direction. Without warning or reason, vehicle began to brake hard, slowing vehicle down to 62mph before I could disengage system (approx 1-2seconds). Unclear how low vehicle would brake to if cruise control wasn't disengaged. Cruise control feature feels extremely risky to the point that view as unusable in almost all driving situations (even if would be a good time to use cruise control).
Mfg Campaign: 11510345
Recall Date: Mar 6, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11509715
Recall Date: Mar 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Tesla Model 3. The contact stated while her husband was driving 80 MPH with the cruise control activated, the vehicle jerked forward and decelerated to 52 MPH. The contact stated there was no warning light illuminated. The driver deactivated the cruise control and continued driving to his destination. The contact stated she also experienced the failure on February 27, 2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.
Mfg Campaign: 11509715
Recall Date: Mar 1, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
the window is opening alone
Corrective Action:
the window is opening alone
Additional Notes:
the window is opening alone
Mfg Campaign: 11508909
Recall Date: Feb 24, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
the window is opening alone
Corrective Action:
the window is opening alone
Additional Notes:
the window is opening alone
Mfg Campaign: 11508909
Recall Date: Feb 24, 2023
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