Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: SB-25-00-004
Recall Date: Feb 14, 2025
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-018
Recall Date: Dec 17, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-012
Recall Date: Jul 24, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-008
Recall Date: May 28, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-24-00-003
Recall Date: Jan 30, 2024
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-008
Recall Date: Dec 12, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-16-005
Recall Date: Jun 19, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-23-00-001
Recall Date: Feb 15, 2023
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-22-00-016
Recall Date: Nov 15, 2022
Tesla, Inc.
Safety Issue:
Tesla, Inc. (Tesla) is recalling certain 2020-2021, 2023 Model 3 vehicles. The left and/or right side curtain air bag may have been improperly secured to the roof rail, which could result in a twisted air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SB-21-20-006
Recall Date: Oct 25, 2021
Consumer Complaints
625 ComplaintsTesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Car started pulling to the right after leaving the parking lot and vehicle warning stating Steering assist reduced. I pulled over to see the left wheel was turned in while the right wheel was straight ahead. Towed to nearest Tesla service center where they stated the steering rack failed and would require a complete replacement. I was told this was not a warranty issue and I must have hit something. I protested stating there was nothing abnormal about the drive. Took to the nearest certified bodyshop where the steering rack and front control arm were replaced.
Corrective Action:
Car started pulling to the right after leaving the parking lot and vehicle warning stating Steering assist reduced. I pulled over to see the left wheel was turned in while the right wheel was straight ahead. Towed to nearest Tesla service center where they stated the steering rack failed and would require a complete replacement. I was told this was not a warranty issue and I must have hit something. I protested stating there was nothing abnormal about the drive. Took to the nearest certified bodyshop where the steering rack and front control arm were replaced.
Additional Notes:
Car started pulling to the right after leaving the parking lot and vehicle warning stating Steering assist reduced. I pulled over to see the left wheel was turned in while the right wheel was straight ahead. Towed to nearest Tesla service center where they stated the steering rack failed and would require a complete replacement. I was told this was not a warranty issue and I must have hit something. I protested stating there was nothing abnormal about the drive. Took to the nearest certified bodyshop where the steering rack and front control arm were replaced.
Mfg Campaign: 11536042
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Corrective Action:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Additional Notes:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Mfg Campaign: 11536067
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Corrective Action:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Additional Notes:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Mfg Campaign: 11536067
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Corrective Action:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Additional Notes:
The ADAS regularly brakes suddenly for no apparent reason. There does not seem to be a consistent reason. Yesterday, during a 90 mile drive EB on the interstate in the afternoon it braked (scaring us) suddenly so often that it made cruise control more of a hazard than a help. This morning between 9-11 am, westbound on the same interstate it braked suddenly 20-30 times. This sudden braking is dangerous as unexpected behavior could cause an accident with any vehicle behind us.
Mfg Campaign: 11536067
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Corrective Action:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Additional Notes:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Mfg Campaign: 11536158
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Corrective Action:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Additional Notes:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Mfg Campaign: 11536158
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Corrective Action:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Additional Notes:
I was stopped before turning left into a parking space. I was driving slowly. The car stopped but I did not engage the brake as a Tesla will stop once the foot is removed from the accelerator. At that point the car leaped forward at full speed hitting parts of a building and a fence. I did NOT step on the accelerator. No one was injured. The airbags did not deploy even though there was $17,000 damage to the front of the car. There were no warning signals. The person inside the building was waiting for me and saw the car come to a stop.
Mfg Campaign: 11536158
Recall Date: Aug 2, 2023
Tesla, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Corrective Action:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Additional Notes:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Mfg Campaign: 11535686
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Corrective Action:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Additional Notes:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Mfg Campaign: 11535686
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Corrective Action:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Additional Notes:
The car has a tendency when I’m on rural highways to suddenly emergency brake when I have the auto pilot on
Mfg Campaign: 11535686
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
On 7/21/2023, I received an alert saying “steering assist reduced”. I could not turn the steering wheel. Luckily I was parked and trying to back out of my spot. The steering assist came back after getting in and out of the vehicle. Contacted Tesla about this and they told me to monitor the situation. I took delivery of my vehicle 7/20/2023 around 3pm EST. So I had the car less than 24hrs.
Corrective Action:
On 7/21/2023, I received an alert saying “steering assist reduced”. I could not turn the steering wheel. Luckily I was parked and trying to back out of my spot. The steering assist came back after getting in and out of the vehicle. Contacted Tesla about this and they told me to monitor the situation. I took delivery of my vehicle 7/20/2023 around 3pm EST. So I had the car less than 24hrs.
Additional Notes:
On 7/21/2023, I received an alert saying “steering assist reduced”. I could not turn the steering wheel. Luckily I was parked and trying to back out of my spot. The steering assist came back after getting in and out of the vehicle. Contacted Tesla about this and they told me to monitor the situation. I took delivery of my vehicle 7/20/2023 around 3pm EST. So I had the car less than 24hrs.
Mfg Campaign: 11535708
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
Steering rack failed. Not able to steer vehicle The consumer stated that the vehicle was repaired.
Corrective Action:
Steering rack failed. Not able to steer vehicle The consumer stated that the vehicle was repaired.
Additional Notes:
Steering rack failed. Not able to steer vehicle The consumer stated that the vehicle was repaired.
Mfg Campaign: 11535760
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I just read an article on Yahoo Finance detailing steering issues with a few Tesla Model 3 and Model Y's. This issue involves loss of steering completely or loss of power steering. Additionally the screen says "power steering is reduced or disabled". Well, I had this exact thing happen to me. I bought the car on May 6, 2023. Two weeks later, May 20th, I went to leave the house and my Model 3 had no steering. I literally could not turn the steering wheel and the screen said "power steering is reduced or disabled". I tried everything to fix the issue. I even did a complete "reboot", but to no avail. I submitted a service claim to Tesla and told them they would have to come pick up my car as there was no way the car could be driven to Atlanta for service. Later that day, I remembered my screen also said "charging error", along with "power steering is reduced or disabled". So, I decided to charge the car to 100%. Well, that seemed to fix the problem. Since then the steering has worked fine. (I am thankful the car was parked at home when it lost steering.) Just an FYI - I have a screen shot of my service request filed with Tesla back on May 20th should you need that.
Corrective Action:
I just read an article on Yahoo Finance detailing steering issues with a few Tesla Model 3 and Model Y's. This issue involves loss of steering completely or loss of power steering. Additionally the screen says "power steering is reduced or disabled". Well, I had this exact thing happen to me. I bought the car on May 6, 2023. Two weeks later, May 20th, I went to leave the house and my Model 3 had no steering. I literally could not turn the steering wheel and the screen said "power steering is reduced or disabled". I tried everything to fix the issue. I even did a complete "reboot", but to no avail. I submitted a service claim to Tesla and told them they would have to come pick up my car as there was no way the car could be driven to Atlanta for service. Later that day, I remembered my screen also said "charging error", along with "power steering is reduced or disabled". So, I decided to charge the car to 100%. Well, that seemed to fix the problem. Since then the steering has worked fine. (I am thankful the car was parked at home when it lost steering.) Just an FYI - I have a screen shot of my service request filed with Tesla back on May 20th should you need that.
Additional Notes:
I just read an article on Yahoo Finance detailing steering issues with a few Tesla Model 3 and Model Y's. This issue involves loss of steering completely or loss of power steering. Additionally the screen says "power steering is reduced or disabled". Well, I had this exact thing happen to me. I bought the car on May 6, 2023. Two weeks later, May 20th, I went to leave the house and my Model 3 had no steering. I literally could not turn the steering wheel and the screen said "power steering is reduced or disabled". I tried everything to fix the issue. I even did a complete "reboot", but to no avail. I submitted a service claim to Tesla and told them they would have to come pick up my car as there was no way the car could be driven to Atlanta for service. Later that day, I remembered my screen also said "charging error", along with "power steering is reduced or disabled". So, I decided to charge the car to 100%. Well, that seemed to fix the problem. Since then the steering has worked fine. (I am thankful the car was parked at home when it lost steering.) Just an FYI - I have a screen shot of my service request filed with Tesla back on May 20th should you need that.
Mfg Campaign: 11535812
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
I was driving to work in the morning and there was a sudden jolt and then the steering wheel became very heavy and I had to pull over and stop the car, when I did do it showed me power steering failure and the steering was very hard to control and could not drive straight and kept sway from side to side. The steering wheel was very heavy and unreliable. Tesla had to come and tow my car to service center and provided me with loaner car
Corrective Action:
I was driving to work in the morning and there was a sudden jolt and then the steering wheel became very heavy and I had to pull over and stop the car, when I did do it showed me power steering failure and the steering was very hard to control and could not drive straight and kept sway from side to side. The steering wheel was very heavy and unreliable. Tesla had to come and tow my car to service center and provided me with loaner car
Additional Notes:
I was driving to work in the morning and there was a sudden jolt and then the steering wheel became very heavy and I had to pull over and stop the car, when I did do it showed me power steering failure and the steering was very hard to control and could not drive straight and kept sway from side to side. The steering wheel was very heavy and unreliable. Tesla had to come and tow my car to service center and provided me with loaner car
Mfg Campaign: 11535876
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver. The contact stated that he turned off and restarted the vehicle and the steering assist reduced warning light illuminated and a message displayed “Steering – Increased Effort Required”. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver. The contact stated that he turned off and restarted the vehicle and the steering assist reduced warning light illuminated and a message displayed “Steering – Increased Effort Required”. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated while driving at an undisclosed speed, the steering wheel stiffened and became difficult to maneuver. The contact stated that he turned off and restarted the vehicle and the steering assist reduced warning light illuminated and a message displayed “Steering – Increased Effort Required”. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Mfg Campaign: 11535903
Recall Date: Aug 1, 2023
Tesla, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
on July 18th around, 7:00PM, the location is 1688 Hostetter Road Pacific, Rim Lane, San Jose, CA 95131. when I parked my car, and the car almost stop, the car suddenly unintended accelerated and hit another car. the car I used Creep mode, not Hold mode. I definitely sure my foot on the break.
Corrective Action:
on July 18th around, 7:00PM, the location is 1688 Hostetter Road Pacific, Rim Lane, San Jose, CA 95131. when I parked my car, and the car almost stop, the car suddenly unintended accelerated and hit another car. the car I used Creep mode, not Hold mode. I definitely sure my foot on the break.
Additional Notes:
on July 18th around, 7:00PM, the location is 1688 Hostetter Road Pacific, Rim Lane, San Jose, CA 95131. when I parked my car, and the car almost stop, the car suddenly unintended accelerated and hit another car. the car I used Creep mode, not Hold mode. I definitely sure my foot on the break.
Mfg Campaign: 11535584
Recall Date: Jul 31, 2023
Tesla, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. The car is in service right now for that issue. Service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of usage. This is the biggest scam of human history. I am very disappointed due to 50% lower range then what it is supposed to be. There are thousands of people complaining with this issue. This is basically a scam that tesla is doing. If i knew that the actual drivimg range is around at most 200 miles i would not buy the car. I am scammed by tesla.
Corrective Action:
The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. The car is in service right now for that issue. Service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of usage. This is the biggest scam of human history. I am very disappointed due to 50% lower range then what it is supposed to be. There are thousands of people complaining with this issue. This is basically a scam that tesla is doing. If i knew that the actual drivimg range is around at most 200 miles i would not buy the car. I am scammed by tesla.
Additional Notes:
The battery range is showing on the computer and tesla website as 272 miles but real driving range is 150-160 miles. The car is in service right now for that issue. Service probably will say it depends on driving conditions, there is no problem with the batteries but it does not explain 50% lose of usage. This is the biggest scam of human history. I am very disappointed due to 50% lower range then what it is supposed to be. There are thousands of people complaining with this issue. This is basically a scam that tesla is doing. If i knew that the actual drivimg range is around at most 200 miles i would not buy the car. I am scammed by tesla.
Mfg Campaign: 11535284
Recall Date: Jul 30, 2023
Tesla, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Tesla Model 3. The contact stated that while parking, the vehicle suddenly accelerated, jumped the curb, and crashed into a building. There were no warning lights illuminated. The driver noticed smoke coming from the vehicle. The passenger's front seat occupant sustained injuries to her hand. The passenger rear seat occupant sustained injuries to her neck, and medical attention was provided. The air bags deployed. There were no reported fires. A police report was filed. A person in the building sustained unknown injuries, The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000. The vehicle was deemed a total loss by the insurance company.
Corrective Action:
The contact owns a 2023 Tesla Model 3. The contact stated that while parking, the vehicle suddenly accelerated, jumped the curb, and crashed into a building. There were no warning lights illuminated. The driver noticed smoke coming from the vehicle. The passenger's front seat occupant sustained injuries to her hand. The passenger rear seat occupant sustained injuries to her neck, and medical attention was provided. The air bags deployed. There were no reported fires. A police report was filed. A person in the building sustained unknown injuries, The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000. The vehicle was deemed a total loss by the insurance company.
Additional Notes:
The contact owns a 2023 Tesla Model 3. The contact stated that while parking, the vehicle suddenly accelerated, jumped the curb, and crashed into a building. There were no warning lights illuminated. The driver noticed smoke coming from the vehicle. The passenger's front seat occupant sustained injuries to her hand. The passenger rear seat occupant sustained injuries to her neck, and medical attention was provided. The air bags deployed. There were no reported fires. A police report was filed. A person in the building sustained unknown injuries, The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 3,000. The vehicle was deemed a total loss by the insurance company.
Mfg Campaign: 11534811
Recall Date: Jul 27, 2023
Tesla, Inc.
Defect Description:
STEERING
Potential Consequences:
g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
g on the cars computer screen came up with this message ( STEERING SYSTEM ERRR DETECTED ). Contact service if error persists!! Service was contacted on 7-11-2023. service was schedulad 1st for 7-13-2023 then rescheduled for 7-24-2023. Both time have been informed that the part has nt coime in. The vehicle has lost its POWER STEERING. At times its like turning with 2 people at the steering wheel ( 90% ). and the other times ( 10% ) with a certain ammount of jerking. NO INFORMATION AS TO PART ARRIVAL [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11534845
Recall Date: Jul 27, 2023
Tesla, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Battery Range incorrect, quickly dropped from 50% to 18% after 3 uses an estimated less then 10 miles caused the range to drop
Corrective Action:
Battery Range incorrect, quickly dropped from 50% to 18% after 3 uses an estimated less then 10 miles caused the range to drop
Additional Notes:
Battery Range incorrect, quickly dropped from 50% to 18% after 3 uses an estimated less then 10 miles caused the range to drop
Mfg Campaign: 11534895
Recall Date: Jul 27, 2023
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Valencia, CA • 36 yrs
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