TESLA MODEL Y 2021

Complete listing of complaints and recalls for this vehicle

1.7K
Complaints
48
Recalls

Complaints & Recalls

1.7K Complaints 48 Recalls

Official Safety Recalls - Important!

48 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Tesla, Inc.
NHTSA Campaign: 24V935000 SAFETY RECALL
696.3K Vehicles Affected
Recall Date: Dec 17, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Potential Risk:
Driving with improperly inflated tires increases the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-018
Notice Date: Feb 15, 2025
Recall Date: Dec 17, 2024
Tesla, Inc.
NHTSA Campaign: 24V554000 SAFETY RECALL
1.8M Vehicles Affected
Recall Date: Jul 24, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Potential Risk:
An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-012
Notice Date: Sep 22, 2024
Recall Date: Jul 24, 2024
Tesla, Inc.
NHTSA Campaign: 24V376000 SAFETY RECALL
125.2K Vehicles Affected
Recall Date: May 28, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-008
Notice Date: Jul 26, 2024
Recall Date: May 28, 2024
Tesla, Inc.
NHTSA Campaign: 24V153000 SAFETY RECALL
6.6K Vehicles Affected
Recall Date: Feb 27, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.
FREE Recall Solution:
Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-006
Notice Date: Apr 27, 2024
Recall Date: Feb 27, 2024
Tesla, Inc.
NHTSA Campaign: 24V051000 SAFETY RECALL
2.2M Vehicles Affected
Recall Date: Jan 30, 2024
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Potential Risk:
Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
FREE Recall Solution:
Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-24-00-003
Notice Date: Feb 21, 2024
Recall Date: Jan 30, 2024
Tesla, Inc.
NHTSA Campaign: 23V838000 SAFETY RECALL
2M Vehicles Affected
Recall Date: Dec 12, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Potential Risk:
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-008
Notice Date: Feb 10, 2024
Recall Date: Dec 12, 2023
Tesla, Inc.
NHTSA Campaign: 23V085000 SAFETY RECALL
362.8K Vehicles Affected
Recall Date: Feb 15, 2023
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation. The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Potential Risk:
FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
FREE Recall Solution:
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-23-00-001
Notice Date: Apr 15, 2023
Recall Date: Feb 15, 2023
Tesla, Inc.
NHTSA Campaign: 22V844000 SAFETY RECALL
321.6K Vehicles Affected
Recall Date: Nov 15, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

Potential Risk:
A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-016
Notice Date: Jan 14, 2023
Recall Date: Nov 15, 2022
Tesla, Inc.
NHTSA Campaign: 22V702000 SAFETY RECALL
1.1M Vehicles Affected
Recall Date: Sep 19, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update of the automatic window reversal system, free of charge. Owner notification letters were mailed March 31, 2032. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-013.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-013
Notice Date: Mar 31, 2023
Recall Date: Sep 19, 2022
Tesla, Inc.
NHTSA Campaign: 22V317000 SAFETY RECALL
7 Vehicles Affected
Recall Date: May 9, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

Potential Risk:
Swapped camera views can prevent the vehicle's cameras from detecting crossing objects and high-curvature lane lines, impairing the Autosteer and Automatic Emergency Braking (AEB) performance, and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will correct the swapped terminals and recalibrate the cameras, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-17-007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-17-007
Notice Date: Jul 8, 2022
Recall Date: May 9, 2022
Tesla, Inc.
NHTSA Campaign: 22V235000 SAFETY RECALL
594.9K Vehicles Affected
Recall Date: Apr 12, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Jun 6, 2022
Recall Date: Apr 12, 2022
Tesla, Inc.
NHTSA Campaign: 22V063000 SAFETY RECALL
578.6K Vehicles Affected
Recall Date: Feb 4, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Potential Risk:
Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-003
Notice Date: Apr 12, 2022
Recall Date: Feb 4, 2022
Tesla, Inc.
NHTSA Campaign: 22V050000 SAFETY RECALL
26.7K Vehicles Affected
Recall Date: Feb 2, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

Potential Risk:
Decreased defrosting performance may reduce the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-18-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-18-002
Notice Date: Apr 1, 2022
Recall Date: Feb 2, 2022
Tesla, Inc.
NHTSA Campaign: 22V045000 SAFETY RECALL
817.1K Vehicles Affected
Recall Date: Feb 1, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
The driver may be unaware that their seat belt is not fastened, increasing the risk of injury during a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 1, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-002
Notice Date: Apr 1, 2022
Recall Date: Feb 1, 2022
Tesla, Inc.
NHTSA Campaign: 22V037000 SAFETY RECALL
53.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Potential Risk:
Failing to stop at a stop sign can increase the risk of a crash.
FREE Recall Solution:
Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-22-00-001
Notice Date: Mar 28, 2022
Recall Date: Jan 27, 2022
Tesla, Inc.
NHTSA Campaign: 21V912000 SAFETY RECALL
826 Vehicles Affected
Recall Date: Nov 21, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

Potential Risk:
Suspension links that separate can reduce vehicle stability and control, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and replace the knuckles as necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-004
Notice Date: Jan 18, 2022
Recall Date: Nov 21, 2021
Tesla, Inc.
NHTSA Campaign: 21V846000 SAFETY RECALL
11.7K Vehicles Affected
Recall Date: Oct 29, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Potential Risk:
Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-00-004
Notice Date: Oct 25, 2021
Recall Date: Oct 29, 2021
Tesla, Inc.
NHTSA Campaign: 21V835000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Oct 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

Potential Risk:
A lateral link separation could shift the wheel alignment, causing instability and increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will tighten or replace the lateral link fasteners as necessary, free of charge. Owner notification letters were mailed December 20, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-31-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-31-003
Notice Date: Dec 20, 2021
Recall Date: Oct 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V387000 SAFETY RECALL
6K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

Potential Risk:
Contact with the rim may cause a loss of tire pressure, increasing the risk of a crash.
FREE Recall Solution:
Tesla Service will inspect and tighten, or replace the caliper bolts as necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-33-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-33-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V389000 SAFETY RECALL
5.5K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

Potential Risk:
An improperly attached fastener may prevent the seat belt system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and repair both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-001
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021
Tesla, Inc.
NHTSA Campaign: 21V388000 SAFETY RECALL
2.2K Vehicles Affected
Recall Date: May 25, 2021
Safety Issue:

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

Potential Risk:
Improperly attached fasteners may prevent the seat belt retention system from performing as designed, increasing the risk of injury.
FREE Recall Solution:
Tesla Service will inspect and replace both fasteners if necessary, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact Tesla customer service online by visiting www.tesla.com/support/contact or by calling 1-877-79-TESLA (or 1-877-798-3752). Tesla's number for this recall is SB-21-20-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local TESLA dealer to schedule your FREE recall repair.
Manufacturer: TESLA
Mfg Campaign: SB-21-20-002
Notice Date: Jul 23, 2021
Recall Date: May 25, 2021

Consumer Complaints

1.7K Complaints
Tesla, Inc.
Campaign: 11452664 Other
1 Vehicles Affected
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage. I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online. I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!

Corrective Action:

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage. I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online. I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!

Additional Notes:

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage. I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online. I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!

Manufacturer: TESLA
Mfg Campaign: 11452664
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452664 Other
1 Vehicles Affected
Feb 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage. I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online. I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!

Corrective Action:

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage. I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online. I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!

Additional Notes:

The Tesla Model Y had a software update at 12:05 am on Feb 13, 2022, which was complete. I drove the car to local YMCA at around 8:15 am on Sunday Feb 13, 2022, for my swim exercise and drove it home at around 9:30 am. I planned to park it by backing up to my driveway so that I can charge it. I positioned my car, with the front facing my neighbor's house. My foot was on brake and my right hand was moving the Drive Stalk towards R for reverse. The car all of the sudden flew forward on its own! It was only stopped after it hit my neighbor's house, making a big hole into her house, and causing severe damages to it outside and inside (smashed furniture and falling glassware), as well as to her landscaping. When this happened, my foot was still on the brake but pushing brake did stop the car. Additionally, hitting a tree also did not stop the car. Only the house and its strong frame stopped the car. The front of the car was totally damaged, including pieces falling out of the car and a big piece under the car falling down. Please come by immediately to take photos and examine damage. I called 911 immediately. The police and emergency trucks came. Since no one seemed to be visibly hurt (I had a whiplash and headache due to impact but was more was scared and shocked), the emergency medical crew left. The police said they are not making a report because the accident happened in private driveway and no crime was involved. I called Liberty Mutual to file a claim and was directed to file it online. I never bought the Tesla autopilot package but the new software update showed autopilot is an included package. This is a problem. I called Tesla customer service and reported this serious software malfunction. Thinking back, software problem caused another safety concern that started on Feb 6, 2022. Not only the right passenger door cannot be opened from outside, it also cannot be opened from inside. Someone could be trapped inside. This is a SAFETY alert!

Manufacturer: TESLA
Mfg Campaign: 11452664
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452673 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision. I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.

Corrective Action:

At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision. I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.

Additional Notes:

At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision. I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.

Manufacturer: TESLA
Mfg Campaign: 11452673
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452673 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision. I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.

Corrective Action:

At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision. I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.

Additional Notes:

At 55 MPH on clear day, with visible lines the car automatically braked when an on coming truck passed nearby causing near rear end collision. I have two good videos of this if you wish to see actual conditions. Dealer acknowledged problem but said there was no fix and I should turn off automatic braking.

Manufacturer: TESLA
Mfg Campaign: 11452673
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452683 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Corrective Action:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Additional Notes:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Manufacturer: TESLA
Mfg Campaign: 11452683
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452683 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Corrective Action:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Additional Notes:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Manufacturer: TESLA
Mfg Campaign: 11452683
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452683 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Corrective Action:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Additional Notes:

While driving my Tesla Model Y with Cruise Control activated, the vehicle would inexplicably brake/decelerate rapidly without any vehicle traffic in front of the car. It would occur at its worst while changing lanes, as I approached another vehicle from behind and attempted to change lanes to overtake. I would either be mostly in the other lane, or had already successfully changed lanes, when the vehicle inexplicably braked/decelerated. It was alarming, frustrating, and infuriating as it seemed clearly unjustified. This occurred while on the interstate, which was extremely dangerous given the speed traveling at as well as the number of vehicles that typically travel on the interstate. I have not used the feature since, and have even attempted to try and disable the feature while still being able to utilize some sort of basic cruise control feature, to no avail.

Manufacturer: TESLA
Mfg Campaign: 11452683
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452687 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I have owned two Tesla Model Y's, this one from 2021 and a 2022 version as well. Both vehicles have exhibited the type of "phantom braking" that I have now seen described by several other owners. When attempting to use either the full Autopilot system (which includes both adaptive cruise control and lane keeping assist), or when using just the adaptive cruise control (without lane keeping), the vehicle would brake suddenly and forcefully. This appears to be in response to a threat perceived by the car, but it would happen on totally clear roads, in great weather, without some of the typical false indicators experienced by "vision" based systems. It's noteworthy that both of my cars used the vision-only system, as this vehicle was one of the first ones that Tesla produced that did not include a radar-based system. I experienced phantom braking so often with this car that I was completely unable to use cruise control. On a ~1,000 mile road trip through Wyoming and South Dakota (with minimal traffic in clear conditions on well-marked roads), I experienced over 100 phantom braking incidents in 4 days of highway driving. After that trip, I never used cruise control again regularly, but I would occasionally attempt to see if it fixed itself, and every time I would turn it on, I would have a phantom braking incident within minutes. I was able to capture a few videos of this behavior that I can send, as well, but I apparently can't do that as part of this form so please let me know how I could provide those, if required. Finally, the dates that I'm entering below are for the first occurrence of the phantom braking that I experience, but between the two vehicles, I have probably had it happen to me 150-200 times now. I have since sold the second Tesla (largely to avoid these issues), but please let me know if I can provide more info. These cars are not safe right now, and I've been looking for a way to remedy that for a while.

Corrective Action:

I have owned two Tesla Model Y's, this one from 2021 and a 2022 version as well. Both vehicles have exhibited the type of "phantom braking" that I have now seen described by several other owners. When attempting to use either the full Autopilot system (which includes both adaptive cruise control and lane keeping assist), or when using just the adaptive cruise control (without lane keeping), the vehicle would brake suddenly and forcefully. This appears to be in response to a threat perceived by the car, but it would happen on totally clear roads, in great weather, without some of the typical false indicators experienced by "vision" based systems. It's noteworthy that both of my cars used the vision-only system, as this vehicle was one of the first ones that Tesla produced that did not include a radar-based system. I experienced phantom braking so often with this car that I was completely unable to use cruise control. On a ~1,000 mile road trip through Wyoming and South Dakota (with minimal traffic in clear conditions on well-marked roads), I experienced over 100 phantom braking incidents in 4 days of highway driving. After that trip, I never used cruise control again regularly, but I would occasionally attempt to see if it fixed itself, and every time I would turn it on, I would have a phantom braking incident within minutes. I was able to capture a few videos of this behavior that I can send, as well, but I apparently can't do that as part of this form so please let me know how I could provide those, if required. Finally, the dates that I'm entering below are for the first occurrence of the phantom braking that I experience, but between the two vehicles, I have probably had it happen to me 150-200 times now. I have since sold the second Tesla (largely to avoid these issues), but please let me know if I can provide more info. These cars are not safe right now, and I've been looking for a way to remedy that for a while.

Additional Notes:

I have owned two Tesla Model Y's, this one from 2021 and a 2022 version as well. Both vehicles have exhibited the type of "phantom braking" that I have now seen described by several other owners. When attempting to use either the full Autopilot system (which includes both adaptive cruise control and lane keeping assist), or when using just the adaptive cruise control (without lane keeping), the vehicle would brake suddenly and forcefully. This appears to be in response to a threat perceived by the car, but it would happen on totally clear roads, in great weather, without some of the typical false indicators experienced by "vision" based systems. It's noteworthy that both of my cars used the vision-only system, as this vehicle was one of the first ones that Tesla produced that did not include a radar-based system. I experienced phantom braking so often with this car that I was completely unable to use cruise control. On a ~1,000 mile road trip through Wyoming and South Dakota (with minimal traffic in clear conditions on well-marked roads), I experienced over 100 phantom braking incidents in 4 days of highway driving. After that trip, I never used cruise control again regularly, but I would occasionally attempt to see if it fixed itself, and every time I would turn it on, I would have a phantom braking incident within minutes. I was able to capture a few videos of this behavior that I can send, as well, but I apparently can't do that as part of this form so please let me know how I could provide those, if required. Finally, the dates that I'm entering below are for the first occurrence of the phantom braking that I experience, but between the two vehicles, I have probably had it happen to me 150-200 times now. I have since sold the second Tesla (largely to avoid these issues), but please let me know if I can provide more info. These cars are not safe right now, and I've been looking for a way to remedy that for a while.

Manufacturer: TESLA
Mfg Campaign: 11452687
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452701 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called "phantom braking" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.

Corrective Action:

My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called "phantom braking" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.

Additional Notes:

My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called "phantom braking" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.

Manufacturer: TESLA
Mfg Campaign: 11452701
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452701 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called "phantom braking" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.

Corrective Action:

My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called "phantom braking" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.

Additional Notes:

My 2021 Tesla Model Y has two problems related to braking: (1) frequent unexpected and unnecessary slowdowns while driving on Autopilot adaptive cruise control. The vehicle seems to believe something is in the road but it is not the case. This has been called "phantom braking" by many online reports. I experience this on nearly every drive where adaptive cruise control is engaged. (2) On one occasion the car locked up its brakes and began swerving to the left for no reason whatsoever. An alarm appeared on the screen and audible tones and a video was automatically saved. The event lasted only a second but would surely have caused a collision if another car was following me. The event occurred as I passed an oncoming truck on a two lane highway at night in good visibility. I was driving manually. Adaptive cruise control and auto steering were *not* engaged at the time. The extreme braking event was caused by the Adaptive Emergency Braking (AEB) system.

Manufacturer: TESLA
Mfg Campaign: 11452701
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452702 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Numerous times in the last 6 to 7 months, while driving my tesla on the freeway in auto pilot mode, auto pilot will just turn off and the car will abruptly slow down. Without reason, auto pilot turns off. And because of the settings on my car, this causes the car to quickly slow down. I rarely use auto pilot because I am afraid it will happen again and I’ll be rear ended.

Corrective Action:

Numerous times in the last 6 to 7 months, while driving my tesla on the freeway in auto pilot mode, auto pilot will just turn off and the car will abruptly slow down. Without reason, auto pilot turns off. And because of the settings on my car, this causes the car to quickly slow down. I rarely use auto pilot because I am afraid it will happen again and I’ll be rear ended.

Additional Notes:

Numerous times in the last 6 to 7 months, while driving my tesla on the freeway in auto pilot mode, auto pilot will just turn off and the car will abruptly slow down. Without reason, auto pilot turns off. And because of the settings on my car, this causes the car to quickly slow down. I rarely use auto pilot because I am afraid it will happen again and I’ll be rear ended.

Manufacturer: TESLA
Mfg Campaign: 11452702
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452706 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

After hearing of the "phantom braking" problem with the 2021 Tesla Model Y I thought I'd add my observations. My car has rapidly, unexpectedly, and without other warning decelerated several times but always when the forward sensors apparently picked up a car crossing in front of me. Normally, I'd appreciate the help but it has happened several times when the crossing car was well in front of me and there was no cause for alarm from me and no way a tailing car should expect such a dramatic braking action. Tesla should certainly be asked to review this system and modify the braking action so that it is more gradual for distant cars or preceded by a moderate sound alert for concerning but not immediately threatening front-crossing cars. I should also note that the warning sound seems to go off at appropriate times as I approach stopped cars and it doesn't brake inappropriately when I approach stopped cars. The only problem I've noticed is cars crossing in front of me, mostly from my left to right, when I'm still comfortably distant from that car. Hope this helps.

Corrective Action:

After hearing of the "phantom braking" problem with the 2021 Tesla Model Y I thought I'd add my observations. My car has rapidly, unexpectedly, and without other warning decelerated several times but always when the forward sensors apparently picked up a car crossing in front of me. Normally, I'd appreciate the help but it has happened several times when the crossing car was well in front of me and there was no cause for alarm from me and no way a tailing car should expect such a dramatic braking action. Tesla should certainly be asked to review this system and modify the braking action so that it is more gradual for distant cars or preceded by a moderate sound alert for concerning but not immediately threatening front-crossing cars. I should also note that the warning sound seems to go off at appropriate times as I approach stopped cars and it doesn't brake inappropriately when I approach stopped cars. The only problem I've noticed is cars crossing in front of me, mostly from my left to right, when I'm still comfortably distant from that car. Hope this helps.

Additional Notes:

After hearing of the "phantom braking" problem with the 2021 Tesla Model Y I thought I'd add my observations. My car has rapidly, unexpectedly, and without other warning decelerated several times but always when the forward sensors apparently picked up a car crossing in front of me. Normally, I'd appreciate the help but it has happened several times when the crossing car was well in front of me and there was no cause for alarm from me and no way a tailing car should expect such a dramatic braking action. Tesla should certainly be asked to review this system and modify the braking action so that it is more gradual for distant cars or preceded by a moderate sound alert for concerning but not immediately threatening front-crossing cars. I should also note that the warning sound seems to go off at appropriate times as I approach stopped cars and it doesn't brake inappropriately when I approach stopped cars. The only problem I've noticed is cars crossing in front of me, mostly from my left to right, when I'm still comfortably distant from that car. Hope this helps.

Manufacturer: TESLA
Mfg Campaign: 11452706
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452709 Other
Feb 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I have already reported this to TESLA and they did nothing for the following except to ask for a "time stamp". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.

Corrective Action:

I have already reported this to TESLA and they did nothing for the following except to ask for a "time stamp". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.

Additional Notes:

I have already reported this to TESLA and they did nothing for the following except to ask for a "time stamp". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.

Manufacturer: TESLA
Mfg Campaign: 11452709
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452709 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I have already reported this to TESLA and they did nothing for the following except to ask for a "time stamp". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.

Corrective Action:

I have already reported this to TESLA and they did nothing for the following except to ask for a "time stamp". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.

Additional Notes:

I have already reported this to TESLA and they did nothing for the following except to ask for a "time stamp". As I'm driving in Auto or Full self drive mode the car will suddenly brake as though there is something on the road in front of the car and at the time there is nothing present on the road or coming out into traffic. The car will make an alarm noise (internally) as though I did something wrong and as I said will decrease in speed dramatically and scare the driver behind me if there is a driver present.

Manufacturer: TESLA
Mfg Campaign: 11452709
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452721 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Corrective Action:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Additional Notes:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Manufacturer: TESLA
Mfg Campaign: 11452721
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452721 Other
Feb 18, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Corrective Action:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Additional Notes:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Manufacturer: TESLA
Mfg Campaign: 11452721
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452721 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Corrective Action:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Additional Notes:

While driving with cruise control engaged my car has now on several occasion suddenly and without warning applied the brakes on its own when there was no reason for the brakes to have been applied. Sometimes it has done it when a truck is approaching in the opposite direction, but sometimes it does it for no reason at all. Recently it did it with such severity that it was clear to me that if a car had been behind me I would have been hit from behind. Also, it was startling to the point where I could have lost control of my vehicle.

Manufacturer: TESLA
Mfg Campaign: 11452721
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452764 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The driver assist feature was engaged, what TESLA calls FSD, full self-driving. This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example, a car is on the exit ramp and I am in the adjacent lane. The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes. The TESLA also has done this for cars making turns. It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.

Corrective Action:

The driver assist feature was engaged, what TESLA calls FSD, full self-driving. This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example, a car is on the exit ramp and I am in the adjacent lane. The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes. The TESLA also has done this for cars making turns. It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.

Additional Notes:

The driver assist feature was engaged, what TESLA calls FSD, full self-driving. This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example, a car is on the exit ramp and I am in the adjacent lane. The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes. The TESLA also has done this for cars making turns. It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.

Manufacturer: TESLA
Mfg Campaign: 11452764
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452764 Other
Feb 18, 2022
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The driver assist feature was engaged, what TESLA calls FSD, full self-driving. This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example, a car is on the exit ramp and I am in the adjacent lane. The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes. The TESLA also has done this for cars making turns. It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.

Corrective Action:

The driver assist feature was engaged, what TESLA calls FSD, full self-driving. This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example, a car is on the exit ramp and I am in the adjacent lane. The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes. The TESLA also has done this for cars making turns. It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.

Additional Notes:

The driver assist feature was engaged, what TESLA calls FSD, full self-driving. This has happened multiple times where the car will slam on the brakes, even on the highway for obstacles not in the car's path. For example, a car is on the exit ramp and I am in the adjacent lane. The car on the exit ramp slows down to make its exit and the TESLA will slam on the brakes. The TESLA also has done this for cars making turns. It will not brake until the last second and then it slams on the brakes, even after the car in front of me has turned.

Manufacturer: TESLA
Mfg Campaign: 11452764
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022
Tesla, Inc.
Campaign: 11452770 Other
Feb 18, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2021Tesla Model Y. The contact stated that while driving at approximately 72 mph on autopilot when the vehicle suddenly activated the braking system. The contact took the vehicle off of autopilot mode causing the vehicle to function correctly. The contact had not informed the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware. The approximate failure mileage was 7,000.

Corrective Action:

The contact owns a 2021Tesla Model Y. The contact stated that while driving at approximately 72 mph on autopilot when the vehicle suddenly activated the braking system. The contact took the vehicle off of autopilot mode causing the vehicle to function correctly. The contact had not informed the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware. The approximate failure mileage was 7,000.

Additional Notes:

The contact owns a 2021Tesla Model Y. The contact stated that while driving at approximately 72 mph on autopilot when the vehicle suddenly activated the braking system. The contact took the vehicle off of autopilot mode causing the vehicle to function correctly. The contact had not informed the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware. The approximate failure mileage was 7,000.

Manufacturer: TESLA
Mfg Campaign: 11452770
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury