Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2023 Toyota 4Runner vehicles. The load carrying capacity modification label states the incorrect load carrying capacity, which can result in an overloaded vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SET23A
Recall Date: Oct 12, 2023
Consumer Complaints
33 ComplaintsToyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
November 2023, my 13 year old daughter and I were involved in a car accident. A vehicle made a left hand turn in front of us and we collided (t-boned) the passenger side of the other vehicle. There were no warning lights, notifications of car crossing in in front of us, the assisted brake system did not activate, the air bags did not deploy, the on car assistance showed no accident reported. Other than the seat belts in the vehicle, no other safety features engaged. We have not been able to locate anyone who can confirm why no of the safety features did not work. Why did none of the safety features work and who can I contact. We no longer feel safe in this vehicle .
Corrective Action:
November 2023, my 13 year old daughter and I were involved in a car accident. A vehicle made a left hand turn in front of us and we collided (t-boned) the passenger side of the other vehicle. There were no warning lights, notifications of car crossing in in front of us, the assisted brake system did not activate, the air bags did not deploy, the on car assistance showed no accident reported. Other than the seat belts in the vehicle, no other safety features engaged. We have not been able to locate anyone who can confirm why no of the safety features did not work. Why did none of the safety features work and who can I contact. We no longer feel safe in this vehicle .
Additional Notes:
November 2023, my 13 year old daughter and I were involved in a car accident. A vehicle made a left hand turn in front of us and we collided (t-boned) the passenger side of the other vehicle. There were no warning lights, notifications of car crossing in in front of us, the assisted brake system did not activate, the air bags did not deploy, the on car assistance showed no accident reported. Other than the seat belts in the vehicle, no other safety features engaged. We have not been able to locate anyone who can confirm why no of the safety features did not work. Why did none of the safety features work and who can I contact. We no longer feel safe in this vehicle .
Mfg Campaign: 11565631
Recall Date: Jan 15, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the 4Runner on a clear road with no vehicles in close proximity, I heard a loud explosion like noise. I looked around and didn’t see any damage, I didn’t strike anything , nothing hit me. As I continued driving I could hear glass noise above and realized it could have been the sunroof. I pulled over and pulled back the sunroof cover and confirmed that the glass was broken. Luckily my 6 month old baby was not in the vehicle and the sunroof was closed and covered so no glass made its way into the car but I would consider this a high risk near miss. Once I got home I inspected the damage further and noticed that the glass broke upwards. I made an appointment with the dealership that I purchased 4Runner from (Victory Toyota in Canton, MI) and explained to them what happened. The dealership was initially adamant that something must have struck the sunroof but I explained that this scenario is improbably given the height of the vehicle and the amount of force needed to cause such a large hole, additionally the glass broke upward and you can see that in the photos attached. Once at the dealership they confirmed that the glass was raised up. Vehicle is now being repaired. I’ll add that I found a NHTSA investigation report for Kia but there was no resolution noted. As an engineer i believe this is a design and/or assembly issue associated with the clearances in the glass sunroof assembly. Too tight tolerances would create additional stress on the glass, thermal cycling of the glass further aggrevates until glass ultimately fails. Very scary situation and I hope NHTSA starts taking these complaints seriously.
Corrective Action:
While driving the 4Runner on a clear road with no vehicles in close proximity, I heard a loud explosion like noise. I looked around and didn’t see any damage, I didn’t strike anything , nothing hit me. As I continued driving I could hear glass noise above and realized it could have been the sunroof. I pulled over and pulled back the sunroof cover and confirmed that the glass was broken. Luckily my 6 month old baby was not in the vehicle and the sunroof was closed and covered so no glass made its way into the car but I would consider this a high risk near miss. Once I got home I inspected the damage further and noticed that the glass broke upwards. I made an appointment with the dealership that I purchased 4Runner from (Victory Toyota in Canton, MI) and explained to them what happened. The dealership was initially adamant that something must have struck the sunroof but I explained that this scenario is improbably given the height of the vehicle and the amount of force needed to cause such a large hole, additionally the glass broke upward and you can see that in the photos attached. Once at the dealership they confirmed that the glass was raised up. Vehicle is now being repaired. I’ll add that I found a NHTSA investigation report for Kia but there was no resolution noted. As an engineer i believe this is a design and/or assembly issue associated with the clearances in the glass sunroof assembly. Too tight tolerances would create additional stress on the glass, thermal cycling of the glass further aggrevates until glass ultimately fails. Very scary situation and I hope NHTSA starts taking these complaints seriously.
Additional Notes:
While driving the 4Runner on a clear road with no vehicles in close proximity, I heard a loud explosion like noise. I looked around and didn’t see any damage, I didn’t strike anything , nothing hit me. As I continued driving I could hear glass noise above and realized it could have been the sunroof. I pulled over and pulled back the sunroof cover and confirmed that the glass was broken. Luckily my 6 month old baby was not in the vehicle and the sunroof was closed and covered so no glass made its way into the car but I would consider this a high risk near miss. Once I got home I inspected the damage further and noticed that the glass broke upwards. I made an appointment with the dealership that I purchased 4Runner from (Victory Toyota in Canton, MI) and explained to them what happened. The dealership was initially adamant that something must have struck the sunroof but I explained that this scenario is improbably given the height of the vehicle and the amount of force needed to cause such a large hole, additionally the glass broke upward and you can see that in the photos attached. Once at the dealership they confirmed that the glass was raised up. Vehicle is now being repaired. I’ll add that I found a NHTSA investigation report for Kia but there was no resolution noted. As an engineer i believe this is a design and/or assembly issue associated with the clearances in the glass sunroof assembly. Too tight tolerances would create additional stress on the glass, thermal cycling of the glass further aggrevates until glass ultimately fails. Very scary situation and I hope NHTSA starts taking these complaints seriously.
Mfg Campaign: 11556361
Recall Date: Nov 21, 2023
Toyota Motor Corporation
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2023 Toyota 4Runner equipped with Nitto Tires, Tire Line: Ridge Grappler, Tire Size: 265/70/R17, DOT Number: 737079K4222. The contact stated while driving 58 MPH, the steering wheel was vibrating. The vehicle was taken to the dealer, where it was determined that the tires had caused the steering wheel to vibrate. The dealer referred the contact to the tire manufacturer. The vehicle was not repaired. The tire manufacturer was made aware of the failure and a case was opened. The vehicle manufacturer was also made aware of the failure and advised the contact to take the vehicle back to the dealer for assistance from the Service Manager. The failure mileage was approximately 3.
Corrective Action:
The contact owns a 2023 Toyota 4Runner equipped with Nitto Tires, Tire Line: Ridge Grappler, Tire Size: 265/70/R17, DOT Number: 737079K4222. The contact stated while driving 58 MPH, the steering wheel was vibrating. The vehicle was taken to the dealer, where it was determined that the tires had caused the steering wheel to vibrate. The dealer referred the contact to the tire manufacturer. The vehicle was not repaired. The tire manufacturer was made aware of the failure and a case was opened. The vehicle manufacturer was also made aware of the failure and advised the contact to take the vehicle back to the dealer for assistance from the Service Manager. The failure mileage was approximately 3.
Additional Notes:
The contact owns a 2023 Toyota 4Runner equipped with Nitto Tires, Tire Line: Ridge Grappler, Tire Size: 265/70/R17, DOT Number: 737079K4222. The contact stated while driving 58 MPH, the steering wheel was vibrating. The vehicle was taken to the dealer, where it was determined that the tires had caused the steering wheel to vibrate. The dealer referred the contact to the tire manufacturer. The vehicle was not repaired. The tire manufacturer was made aware of the failure and a case was opened. The vehicle manufacturer was also made aware of the failure and advised the contact to take the vehicle back to the dealer for assistance from the Service Manager. The failure mileage was approximately 3.
Mfg Campaign: 11555592
Recall Date: Nov 17, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My brand new 2023 Toyota 4Runner has terrible head lights. I see I am not the first person to post this very same complaint either. These headlights NEED to be recalled and replaced by Toyota. I will do my best to describe this, but when driving in the dark there is large shadow cast on the left side of the throw of the lights. It is far in front of the car, just before the light tapers off into darkness. But it's not just that the headlights are uneven, I have light that surrounds the dark spot. So it's like I'm constantly chasing an animal. The 4Runner has a soft suspension, so every small bump in the road makes the shadow dance and it is incredibly distracting. It's all I look at. When I turn it looks like something is running across the road. This is a dangerous design. I live in Illinois and I drive to and from work in the dark 5 months out of the year. Everybody on the internet says it's for the safety of oncoming drivers. The shadow is nowhere near where somebody would be sitting in an oncoming driver seat. This problem is all over the internet. Why has nothing been done about it? The Toyota dealer told me it's be design, and so did the service manager. Toyota corporate referred me to the customer relations lead back at the dealer, who sent me back to corporate, who sent me to a senior advisor at corporate, who told me they have to respect what the dealer says. Round and round we go. I inquired if my dealer can take apart my headlights and remove the piece that casts the shadow out on the road. I bet you know the answer to that one. Never once have I seen this in any vehicle driven by myself, family or friends. Anybody I have had in the car has mentioned how distracting it is. These lights need an immediate recall and replacement. Thank you.
Corrective Action:
My brand new 2023 Toyota 4Runner has terrible head lights. I see I am not the first person to post this very same complaint either. These headlights NEED to be recalled and replaced by Toyota. I will do my best to describe this, but when driving in the dark there is large shadow cast on the left side of the throw of the lights. It is far in front of the car, just before the light tapers off into darkness. But it's not just that the headlights are uneven, I have light that surrounds the dark spot. So it's like I'm constantly chasing an animal. The 4Runner has a soft suspension, so every small bump in the road makes the shadow dance and it is incredibly distracting. It's all I look at. When I turn it looks like something is running across the road. This is a dangerous design. I live in Illinois and I drive to and from work in the dark 5 months out of the year. Everybody on the internet says it's for the safety of oncoming drivers. The shadow is nowhere near where somebody would be sitting in an oncoming driver seat. This problem is all over the internet. Why has nothing been done about it? The Toyota dealer told me it's be design, and so did the service manager. Toyota corporate referred me to the customer relations lead back at the dealer, who sent me back to corporate, who sent me to a senior advisor at corporate, who told me they have to respect what the dealer says. Round and round we go. I inquired if my dealer can take apart my headlights and remove the piece that casts the shadow out on the road. I bet you know the answer to that one. Never once have I seen this in any vehicle driven by myself, family or friends. Anybody I have had in the car has mentioned how distracting it is. These lights need an immediate recall and replacement. Thank you.
Additional Notes:
My brand new 2023 Toyota 4Runner has terrible head lights. I see I am not the first person to post this very same complaint either. These headlights NEED to be recalled and replaced by Toyota. I will do my best to describe this, but when driving in the dark there is large shadow cast on the left side of the throw of the lights. It is far in front of the car, just before the light tapers off into darkness. But it's not just that the headlights are uneven, I have light that surrounds the dark spot. So it's like I'm constantly chasing an animal. The 4Runner has a soft suspension, so every small bump in the road makes the shadow dance and it is incredibly distracting. It's all I look at. When I turn it looks like something is running across the road. This is a dangerous design. I live in Illinois and I drive to and from work in the dark 5 months out of the year. Everybody on the internet says it's for the safety of oncoming drivers. The shadow is nowhere near where somebody would be sitting in an oncoming driver seat. This problem is all over the internet. Why has nothing been done about it? The Toyota dealer told me it's be design, and so did the service manager. Toyota corporate referred me to the customer relations lead back at the dealer, who sent me back to corporate, who sent me to a senior advisor at corporate, who told me they have to respect what the dealer says. Round and round we go. I inquired if my dealer can take apart my headlights and remove the piece that casts the shadow out on the road. I bet you know the answer to that one. Never once have I seen this in any vehicle driven by myself, family or friends. Anybody I have had in the car has mentioned how distracting it is. These lights need an immediate recall and replacement. Thank you.
Mfg Campaign: 11553600
Recall Date: Nov 4, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Regarding jack components included with the vehicle. An unknown person, let the air out of one of my tires as an act of vandalism, harassment, or, possibly as a set up for a crime, as is common in California. I attempted to lower my spare tire so that I could put it on and address the tire that has been deflated at another location. The equipment supplied to access the pulley that drops the tire was unusable. The pieces look to be powder coated in a brown color and have combination screw or socket heads on them. There are two of these screws needed to put three pieces together, in order to access , the chain driven pulley to access my spare tire. These screws were apparently powder coated together making it impossible to loosen so that these pieces could be put together to do its function, I have sent come home and, trying to use both the socket set, which does not work, because the powder coating changes the overall size of the screw head. I also tried a screwdriver. These lock screws are unmovable with reasonable and even slightly excessive force. I do need to access my spare tire, even though somebody did come along with an air pump to assist me on that one incident, I need assistance quickly. I do not trust Toyota to resolve my problem in an efficient and non-financially punishing way. This is a dangerous situation. Imagine somebody having a flat tire in the remote area or a dangerous area and needing to leave an area quickly. Toyota should replace all of these parts. I attempted to upload a file, but the form was not permitting me using Google Chrome on an Apple iPhone
Corrective Action:
Regarding jack components included with the vehicle. An unknown person, let the air out of one of my tires as an act of vandalism, harassment, or, possibly as a set up for a crime, as is common in California. I attempted to lower my spare tire so that I could put it on and address the tire that has been deflated at another location. The equipment supplied to access the pulley that drops the tire was unusable. The pieces look to be powder coated in a brown color and have combination screw or socket heads on them. There are two of these screws needed to put three pieces together, in order to access , the chain driven pulley to access my spare tire. These screws were apparently powder coated together making it impossible to loosen so that these pieces could be put together to do its function, I have sent come home and, trying to use both the socket set, which does not work, because the powder coating changes the overall size of the screw head. I also tried a screwdriver. These lock screws are unmovable with reasonable and even slightly excessive force. I do need to access my spare tire, even though somebody did come along with an air pump to assist me on that one incident, I need assistance quickly. I do not trust Toyota to resolve my problem in an efficient and non-financially punishing way. This is a dangerous situation. Imagine somebody having a flat tire in the remote area or a dangerous area and needing to leave an area quickly. Toyota should replace all of these parts. I attempted to upload a file, but the form was not permitting me using Google Chrome on an Apple iPhone
Additional Notes:
Regarding jack components included with the vehicle. An unknown person, let the air out of one of my tires as an act of vandalism, harassment, or, possibly as a set up for a crime, as is common in California. I attempted to lower my spare tire so that I could put it on and address the tire that has been deflated at another location. The equipment supplied to access the pulley that drops the tire was unusable. The pieces look to be powder coated in a brown color and have combination screw or socket heads on them. There are two of these screws needed to put three pieces together, in order to access , the chain driven pulley to access my spare tire. These screws were apparently powder coated together making it impossible to loosen so that these pieces could be put together to do its function, I have sent come home and, trying to use both the socket set, which does not work, because the powder coating changes the overall size of the screw head. I also tried a screwdriver. These lock screws are unmovable with reasonable and even slightly excessive force. I do need to access my spare tire, even though somebody did come along with an air pump to assist me on that one incident, I need assistance quickly. I do not trust Toyota to resolve my problem in an efficient and non-financially punishing way. This is a dangerous situation. Imagine somebody having a flat tire in the remote area or a dangerous area and needing to leave an area quickly. Toyota should replace all of these parts. I attempted to upload a file, but the form was not permitting me using Google Chrome on an Apple iPhone
Mfg Campaign: 11551400
Recall Date: Oct 23, 2023
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2023 Toyota 4Runner. The contact stated that while the husband was driving approximately 35 MPH, the brake pedal was depressed but the pedal became stiff and did not slow down as intended. As a result, the contact collided with two vehicles. The air bags deployed. The driver sustained shoulder, back, and forearm injuries. Medical attention was needed. The contact stated that the two other vehicles involved needed medical attention. A police report was filed. The vehicle was taken to a wrecking lot. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Corrective Action:
The contact owned a 2023 Toyota 4Runner. The contact stated that while the husband was driving approximately 35 MPH, the brake pedal was depressed but the pedal became stiff and did not slow down as intended. As a result, the contact collided with two vehicles. The air bags deployed. The driver sustained shoulder, back, and forearm injuries. Medical attention was needed. The contact stated that the two other vehicles involved needed medical attention. A police report was filed. The vehicle was taken to a wrecking lot. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Additional Notes:
The contact owned a 2023 Toyota 4Runner. The contact stated that while the husband was driving approximately 35 MPH, the brake pedal was depressed but the pedal became stiff and did not slow down as intended. As a result, the contact collided with two vehicles. The air bags deployed. The driver sustained shoulder, back, and forearm injuries. Medical attention was needed. The contact stated that the two other vehicles involved needed medical attention. A police report was filed. The vehicle was taken to a wrecking lot. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.
Mfg Campaign: 11551453
Recall Date: Oct 23, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlight pattern of the low beam lights has a large dark area at the 10 to 11 O'clock position that appears in the oncoming traffic lane when driving at night. This dark area is very distracting while driving at night. The area is approximately 1 to 2 meters in diameter when seen on the driving surface. It appears the headlights to not meet the photometric requirements for headlights. This pattern was first noticed when the vehicle was delivered by the dealer. I have contacted multiple dealers with no remedy. The dealer states that "pattern is by design."
Corrective Action:
The headlight pattern of the low beam lights has a large dark area at the 10 to 11 O'clock position that appears in the oncoming traffic lane when driving at night. This dark area is very distracting while driving at night. The area is approximately 1 to 2 meters in diameter when seen on the driving surface. It appears the headlights to not meet the photometric requirements for headlights. This pattern was first noticed when the vehicle was delivered by the dealer. I have contacted multiple dealers with no remedy. The dealer states that "pattern is by design."
Additional Notes:
The headlight pattern of the low beam lights has a large dark area at the 10 to 11 O'clock position that appears in the oncoming traffic lane when driving at night. This dark area is very distracting while driving at night. The area is approximately 1 to 2 meters in diameter when seen on the driving surface. It appears the headlights to not meet the photometric requirements for headlights. This pattern was first noticed when the vehicle was delivered by the dealer. I have contacted multiple dealers with no remedy. The dealer states that "pattern is by design."
Mfg Campaign: 11546888
Recall Date: Sep 27, 2023
Toyota Motor Corporation
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When using the low beams, there is a distinctive shadow or blotch that is evident on the driver's side only in the 2023 4 Runner Limited. I understand from others that it is due to the LED anti glare technology mandated to be used by the government. This shadow or blotch is NOT visible when using the high beams. When using the low beams the shadow is ALWAYS in the periphery or in front of the driver....but it is there at ALL times. As a driver, my eyes are drawn to it, taking my eyes off of the traffic or road ahead. On several occasions I have thought that it was an animal or something. I have had passengers in my vehicle who immediately noticed the same thing and thought that it was a terrible design and would pose a safety hazard. This shadow is NOT visible on the passenger side. I have notified Toyota USA and have visited the dealership several times. I have had the headlamp replaced with no resolution, so I went back to have the headlight adjusted up and it is still there. I have been told by Toyota USA and dealership that this is a 'characteristic' of the vehicle and has been designed this way and they will not do anything to resolve this issue. I have done quite a bit of research and understand other Toyota owners are experiencing the same thing. Here are a few other websites where owners are complaining of the same thing: [XXX] and [XXX] and [XXX] ). I feel that this characteristic is a defect or flaw that poses a safety risk since the driver's eyes are drawn to this 'spot' while driving at night using the low beams. I did not experience this issue with my previous 2014 Toyota 4-Runner. I really appreciate someone looking into this as I am contemplating selling my brand new vehicle because of it. I have video as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When using the low beams, there is a distinctive shadow or blotch that is evident on the driver's side only in the 2023 4 Runner Limited. I understand from others that it is due to the LED anti glare technology mandated to be used by the government. This shadow or blotch is NOT visible when using the high beams. When using the low beams the shadow is ALWAYS in the periphery or in front of the driver....but it is there at ALL times. As a driver, my eyes are drawn to it, taking my eyes off of the traffic or road ahead. On several occasions I have thought that it was an animal or something. I have had passengers in my vehicle who immediately noticed the same thing and thought that it was a terrible design and would pose a safety hazard. This shadow is NOT visible on the passenger side. I have notified Toyota USA and have visited the dealership several times. I have had the headlamp replaced with no resolution, so I went back to have the headlight adjusted up and it is still there. I have been told by Toyota USA and dealership that this is a 'characteristic' of the vehicle and has been designed this way and they will not do anything to resolve this issue. I have done quite a bit of research and understand other Toyota owners are experiencing the same thing. Here are a few other websites where owners are complaining of the same thing: [XXX] and [XXX] and [XXX] ). I feel that this characteristic is a defect or flaw that poses a safety risk since the driver's eyes are drawn to this 'spot' while driving at night using the low beams. I did not experience this issue with my previous 2014 Toyota 4-Runner. I really appreciate someone looking into this as I am contemplating selling my brand new vehicle because of it. I have video as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When using the low beams, there is a distinctive shadow or blotch that is evident on the driver's side only in the 2023 4 Runner Limited. I understand from others that it is due to the LED anti glare technology mandated to be used by the government. This shadow or blotch is NOT visible when using the high beams. When using the low beams the shadow is ALWAYS in the periphery or in front of the driver....but it is there at ALL times. As a driver, my eyes are drawn to it, taking my eyes off of the traffic or road ahead. On several occasions I have thought that it was an animal or something. I have had passengers in my vehicle who immediately noticed the same thing and thought that it was a terrible design and would pose a safety hazard. This shadow is NOT visible on the passenger side. I have notified Toyota USA and have visited the dealership several times. I have had the headlamp replaced with no resolution, so I went back to have the headlight adjusted up and it is still there. I have been told by Toyota USA and dealership that this is a 'characteristic' of the vehicle and has been designed this way and they will not do anything to resolve this issue. I have done quite a bit of research and understand other Toyota owners are experiencing the same thing. Here are a few other websites where owners are complaining of the same thing: [XXX] and [XXX] and [XXX] ). I feel that this characteristic is a defect or flaw that poses a safety risk since the driver's eyes are drawn to this 'spot' while driving at night using the low beams. I did not experience this issue with my previous 2014 Toyota 4-Runner. I really appreciate someone looking into this as I am contemplating selling my brand new vehicle because of it. I have video as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11541730
Recall Date: Aug 30, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality
Corrective Action:
Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality
Additional Notes:
Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality
Mfg Campaign: 11518799
Recall Date: Apr 24, 2023
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality
Corrective Action:
Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality
Additional Notes:
Poor image quality of backup camera. Very grainy and sometimes dark image makes it difficult to see what’s behind you when backing up. A small child or pet could easily be missed when backing up due to this poor image quality. This is an accident waiting to happen. Prior model years and noticeably better image quality
Mfg Campaign: 11518799
Recall Date: Apr 24, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
4runner windshield makes a loud snapping, metal on glass crunching/tapping sound when temperature drop and is very distracting. The dealership heard it some the first visit and placed limited tape on the edge of the cowl lip facing the engine.sound got louder and drowned out the radio. On the second visit it had warmed some. Dealership did not inspect the windshield seal or check for loose components under the cowl as suggested.
Corrective Action:
4runner windshield makes a loud snapping, metal on glass crunching/tapping sound when temperature drop and is very distracting. The dealership heard it some the first visit and placed limited tape on the edge of the cowl lip facing the engine.sound got louder and drowned out the radio. On the second visit it had warmed some. Dealership did not inspect the windshield seal or check for loose components under the cowl as suggested.
Additional Notes:
4runner windshield makes a loud snapping, metal on glass crunching/tapping sound when temperature drop and is very distracting. The dealership heard it some the first visit and placed limited tape on the edge of the cowl lip facing the engine.sound got louder and drowned out the radio. On the second visit it had warmed some. Dealership did not inspect the windshield seal or check for loose components under the cowl as suggested.
Mfg Campaign: 11516473
Recall Date: Apr 11, 2023
Toyota Motor Corporation
Defect Description:
SEAT BELTS
Potential Consequences:
On 2/21/2023, my parents jumped into the backseat of my parked car and began putting on their seatbelts. They were met with resistance and were unable to retract their seatbelts. This was very arcane because I seldom have any backseat passengers and I don't load any heavy cargo into my car. Moreover, I went into my backseat and retracted the rear seatbelts, except for the middle backseat, slowly enough to expose the part of the belt webbing that was torn. On both sides of my rear seatbelts, the webbing of the belts is torn. This is perplexing because I never utilize my rear seatbelts, I don't load any type of heavy cargo that would put pressure on the seatbelts, and my car is brand new. I bought my brand new 2023 Toyota 4Runner TRD Pro on 9/23/22. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I first noticed the problem on 2/21/23. My safety and the safety of others were at risk because my capricious rear seatbelts could have malfunctioned at any given moment. I'm thankful that I discovered the insidious problem while parked in my driveway. I have contacted my local dealership at Longo Toyota in El Monte, CA about this safety issue and they don't know anything about this problem being reproduced or confirmed. I have not had my vehicle inspected by a Toyota Dealership because they quoted me $175 for inspection and consultation, which I thought was an avaricious price. Also, I work 12-hour shifts as a Registered Nurse in the Cardiac ICU and it's difficult to arrange an appointment because of my work schedule. I believe this is a manufacturer's issue. I believe that the seat belts were manufactured with an incorrect component, which caused the seat belts to "bunch" and eventually lead to the tearing of the seat belts' webbing. Very similar to this prior safety recall on Toyota Siennas. https://pressroom.toyota.com/toyota-is-conducting-a-safety-recall-involving-certain-toyota-vehicles-6/ Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
Corrective Action:
On 2/21/2023, my parents jumped into the backseat of my parked car and began putting on their seatbelts. They were met with resistance and were unable to retract their seatbelts. This was very arcane because I seldom have any backseat passengers and I don't load any heavy cargo into my car. Moreover, I went into my backseat and retracted the rear seatbelts, except for the middle backseat, slowly enough to expose the part of the belt webbing that was torn. On both sides of my rear seatbelts, the webbing of the belts is torn. This is perplexing because I never utilize my rear seatbelts, I don't load any type of heavy cargo that would put pressure on the seatbelts, and my car is brand new. I bought my brand new 2023 Toyota 4Runner TRD Pro on 9/23/22. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I first noticed the problem on 2/21/23. My safety and the safety of others were at risk because my capricious rear seatbelts could have malfunctioned at any given moment. I'm thankful that I discovered the insidious problem while parked in my driveway. I have contacted my local dealership at Longo Toyota in El Monte, CA about this safety issue and they don't know anything about this problem being reproduced or confirmed. I have not had my vehicle inspected by a Toyota Dealership because they quoted me $175 for inspection and consultation, which I thought was an avaricious price. Also, I work 12-hour shifts as a Registered Nurse in the Cardiac ICU and it's difficult to arrange an appointment because of my work schedule. I believe this is a manufacturer's issue. I believe that the seat belts were manufactured with an incorrect component, which caused the seat belts to "bunch" and eventually lead to the tearing of the seat belts' webbing. Very similar to this prior safety recall on Toyota Siennas. https://pressroom.toyota.com/toyota-is-conducting-a-safety-recall-involving-certain-toyota-vehicles-6/ Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
Additional Notes:
On 2/21/2023, my parents jumped into the backseat of my parked car and began putting on their seatbelts. They were met with resistance and were unable to retract their seatbelts. This was very arcane because I seldom have any backseat passengers and I don't load any heavy cargo into my car. Moreover, I went into my backseat and retracted the rear seatbelts, except for the middle backseat, slowly enough to expose the part of the belt webbing that was torn. On both sides of my rear seatbelts, the webbing of the belts is torn. This is perplexing because I never utilize my rear seatbelts, I don't load any type of heavy cargo that would put pressure on the seatbelts, and my car is brand new. I bought my brand new 2023 Toyota 4Runner TRD Pro on 9/23/22. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. I first noticed the problem on 2/21/23. My safety and the safety of others were at risk because my capricious rear seatbelts could have malfunctioned at any given moment. I'm thankful that I discovered the insidious problem while parked in my driveway. I have contacted my local dealership at Longo Toyota in El Monte, CA about this safety issue and they don't know anything about this problem being reproduced or confirmed. I have not had my vehicle inspected by a Toyota Dealership because they quoted me $175 for inspection and consultation, which I thought was an avaricious price. Also, I work 12-hour shifts as a Registered Nurse in the Cardiac ICU and it's difficult to arrange an appointment because of my work schedule. I believe this is a manufacturer's issue. I believe that the seat belts were manufactured with an incorrect component, which caused the seat belts to "bunch" and eventually lead to the tearing of the seat belts' webbing. Very similar to this prior safety recall on Toyota Siennas. https://pressroom.toyota.com/toyota-is-conducting-a-safety-recall-involving-certain-toyota-vehicles-6/ Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION
Mfg Campaign: 11514122
Recall Date: Mar 28, 2023
Toyota Motor Corporation
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 Toyota 4Runner. The contact stated that while the vehicle was shifted into reverse, the back-up camera displayed a distorted screen. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.
Corrective Action:
The contact owns a 2023 Toyota 4Runner. The contact stated that while the vehicle was shifted into reverse, the back-up camera displayed a distorted screen. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.
Additional Notes:
The contact owns a 2023 Toyota 4Runner. The contact stated that while the vehicle was shifted into reverse, the back-up camera displayed a distorted screen. No warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 700.
Mfg Campaign: 11506099
Recall Date: Feb 7, 2023
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