Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Camry, 2019 Lexus NX300, and 2019 RX350L vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA01 / 25LA01
Recall Date: Jan 22, 2025
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Camry vehicles. The vane cap inside the vacuum pump may break, causing the pump to fail, which could result in a sudden loss of braking assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21TB09 / 21TA09
Recall Date: Nov 17, 2021
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TA02, 20LA01
Recall Date: Nov 4, 2020
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20TB02/20TA02/20LB01
Recall Date: Jan 13, 2020
Southeast Toyota Distributors, Llc
Safety Issue:
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SET19A
Recall Date: Jun 28, 2019
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry and Highlander vehicles, 2017 Toyota Sienna and Tacoma vehicles and 2017 Lexus RX350 vehicles. During the manufacturing process, the oil galley in the rotor for the brake booster vacuum pump assembly may have been improperly machined possibly resulting in a sudden loss of brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0K/JLD
Recall Date: Apr 3, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry vehicles equipped with a 2.5L, four-cylinder engine. The pistons on these vehicles may be larger than specified, possibly causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J1M/J0M
Recall Date: Mar 28, 2018
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Camry vehicles equipped with V6 engines. These vehicles have fuel delivery pipes that may not be properly connected to the fuel hoses in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: J0G
Recall Date: Feb 14, 2018
Consumer Complaints
939 ComplaintsToyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Toyota told me my car isn’t part of NHTSA# 18V200000.. car has all the symptom.. losing power at driving speed. ICS malfunction take to dealer check engine light on .. dealer states it’s water pump .. $1400.. how do you lose power from water pump ..?
Corrective Action:
Toyota told me my car isn’t part of NHTSA# 18V200000.. car has all the symptom.. losing power at driving speed. ICS malfunction take to dealer check engine light on .. dealer states it’s water pump .. $1400.. how do you lose power from water pump ..?
Additional Notes:
Toyota told me my car isn’t part of NHTSA# 18V200000.. car has all the symptom.. losing power at driving speed. ICS malfunction take to dealer check engine light on .. dealer states it’s water pump .. $1400.. how do you lose power from water pump ..?
Mfg Campaign: 11593656
Recall Date: Jun 11, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Toyota Camry. The contact stated while driving at approximately 10 MPH and slowing for traffic in a parking lot the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that he was able to stop the vehicle. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the vacuum pump brake assist assembly had failed and needed to be replaced. The mechanic advised the contact that the vehicle was included in NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) and referred the contact to a dealer. The contact had the vehicle towed to a dealer, who advised the contact that the recall was voided on his vehicle since an independent mechanic had worked on the brake assist assembly. The contact notified the manufacturer and was advised that the recall was voided. The vehicle was repaired but the contact had paid for the repair. The failure mileage was approximately 180,000.
Corrective Action:
The contact owns a 2018 Toyota Camry. The contact stated while driving at approximately 10 MPH and slowing for traffic in a parking lot the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that he was able to stop the vehicle. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the vacuum pump brake assist assembly had failed and needed to be replaced. The mechanic advised the contact that the vehicle was included in NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) and referred the contact to a dealer. The contact had the vehicle towed to a dealer, who advised the contact that the recall was voided on his vehicle since an independent mechanic had worked on the brake assist assembly. The contact notified the manufacturer and was advised that the recall was voided. The vehicle was repaired but the contact had paid for the repair. The failure mileage was approximately 180,000.
Additional Notes:
The contact owns a 2018 Toyota Camry. The contact stated while driving at approximately 10 MPH and slowing for traffic in a parking lot the brake pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that he was able to stop the vehicle. The contact stated there was no warning light illuminated. The contact stated that the vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the vacuum pump brake assist assembly had failed and needed to be replaced. The mechanic advised the contact that the vehicle was included in NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic) and referred the contact to a dealer. The contact had the vehicle towed to a dealer, who advised the contact that the recall was voided on his vehicle since an independent mechanic had worked on the brake assist assembly. The contact notified the manufacturer and was advised that the recall was voided. The vehicle was repaired but the contact had paid for the repair. The failure mileage was approximately 180,000.
Mfg Campaign: 11593102
Recall Date: Jun 7, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
The cars "Brake Power Low" warning light illuminated on the dash. This was covered as the Brake Vacuum pump for another 2018 Camry that we have, but is not a recall for our other Camry. I am taking it in to Servco Hawaii to diagnose the issue, but again, this was the same issue that our other Camry had. The brake is spongy, and I checked the brake fluid to ensure that it was topped off. This was the first time that I noticed the brakes being spongy.
Corrective Action:
The cars "Brake Power Low" warning light illuminated on the dash. This was covered as the Brake Vacuum pump for another 2018 Camry that we have, but is not a recall for our other Camry. I am taking it in to Servco Hawaii to diagnose the issue, but again, this was the same issue that our other Camry had. The brake is spongy, and I checked the brake fluid to ensure that it was topped off. This was the first time that I noticed the brakes being spongy.
Additional Notes:
The cars "Brake Power Low" warning light illuminated on the dash. This was covered as the Brake Vacuum pump for another 2018 Camry that we have, but is not a recall for our other Camry. I am taking it in to Servco Hawaii to diagnose the issue, but again, this was the same issue that our other Camry had. The brake is spongy, and I checked the brake fluid to ensure that it was topped off. This was the first time that I noticed the brakes being spongy.
Mfg Campaign: 11592733
Recall Date: Jun 5, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.
Mfg Campaign: 11592371
Recall Date: Jun 4, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal depressed all the way to the floorboard and the vehicle failed to come to a complete stop. The ABS and check engine warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V890000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 149,000. The VIN was not available.
Mfg Campaign: 11592371
Recall Date: Jun 4, 2024
Toyota Motor Corporation
Defect Description:
SUSPENSION
Potential Consequences:
Car was brought to dealership for brake vacuum booster recall. After being assessed it was lowered to the ground and the Front RH Strut /Spring Assembly broke free from the vehicle - The internal portion of the mount was completely rusted apart thus detaching from the outer “shell” of the strut mount leading to a completely unsafe condition that required repair. The vehicle has 145,000 miles and no other signs of rust near this part, parts related too, or on the body panels near this area. Parts have since been replaced and car is operational. Could have caused accident if coil Spring broke free of assembly during regular driving. No warning lights, strange noises or other indicators spoke to how decayed this part was. Not caught during inspection prior to car being purchased 2 yrs ago.
Corrective Action:
Car was brought to dealership for brake vacuum booster recall. After being assessed it was lowered to the ground and the Front RH Strut /Spring Assembly broke free from the vehicle - The internal portion of the mount was completely rusted apart thus detaching from the outer “shell” of the strut mount leading to a completely unsafe condition that required repair. The vehicle has 145,000 miles and no other signs of rust near this part, parts related too, or on the body panels near this area. Parts have since been replaced and car is operational. Could have caused accident if coil Spring broke free of assembly during regular driving. No warning lights, strange noises or other indicators spoke to how decayed this part was. Not caught during inspection prior to car being purchased 2 yrs ago.
Additional Notes:
Car was brought to dealership for brake vacuum booster recall. After being assessed it was lowered to the ground and the Front RH Strut /Spring Assembly broke free from the vehicle - The internal portion of the mount was completely rusted apart thus detaching from the outer “shell” of the strut mount leading to a completely unsafe condition that required repair. The vehicle has 145,000 miles and no other signs of rust near this part, parts related too, or on the body panels near this area. Parts have since been replaced and car is operational. Could have caused accident if coil Spring broke free of assembly during regular driving. No warning lights, strange noises or other indicators spoke to how decayed this part was. Not caught during inspection prior to car being purchased 2 yrs ago.
Mfg Campaign: 11590492
Recall Date: May 23, 2024
Toyota Motor Corporation
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Toyota Camry. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the coolant bypass valve. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2018 Toyota Camry. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the coolant bypass valve. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2018 Toyota Camry. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the failure was due to the coolant bypass valve. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.
Mfg Campaign: 11590115
Recall Date: May 22, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Corrective Action:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Additional Notes:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Mfg Campaign: 11583699
Recall Date: Apr 17, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Corrective Action:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Additional Notes:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Mfg Campaign: 11583699
Recall Date: Apr 17, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Corrective Action:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Additional Notes:
I have notice for the past year when I’m driving the car around the city around 15-30mph the emergency auto braking system alarm sounds and shows on my dash board when I have nobody in front of me luckily the car doesn’t brake at all but is not normal for it to do that it just happens randomly maybe this year alone it happen 5 times. Nobody safety was put at risk the car doesn’t brake or anything but it just sounds the alarm to brake, like 100% of the time is a low speeds. I haven’t taken it to the dealer, and I have no warning lights nothing at all is just random.
Mfg Campaign: 11583699
Recall Date: Apr 17, 2024
Toyota Motor Corporation
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving my car and out of nowhere my brakes stopped working I was really scared because I didn’t know what was going on thanks God I didn’t have an accident when the car stopped I check the cluster and it said “ breaking power low stop in a safe place” I look it up on the internet and it said that the problem is that the vacuum pump assembly isn’t working and that the Toyota Camry 2018 thro 2023 they all have that problem “recall” I was wondering if my car qualifies to get that part for free
Corrective Action:
I was driving my car and out of nowhere my brakes stopped working I was really scared because I didn’t know what was going on thanks God I didn’t have an accident when the car stopped I check the cluster and it said “ breaking power low stop in a safe place” I look it up on the internet and it said that the problem is that the vacuum pump assembly isn’t working and that the Toyota Camry 2018 thro 2023 they all have that problem “recall” I was wondering if my car qualifies to get that part for free
Additional Notes:
I was driving my car and out of nowhere my brakes stopped working I was really scared because I didn’t know what was going on thanks God I didn’t have an accident when the car stopped I check the cluster and it said “ breaking power low stop in a safe place” I look it up on the internet and it said that the problem is that the vacuum pump assembly isn’t working and that the Toyota Camry 2018 thro 2023 they all have that problem “recall” I was wondering if my car qualifies to get that part for free
Mfg Campaign: 11583442
Recall Date: Apr 16, 2024
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
Water Pump, Toyota Camry 2018 LE, 2.5. In the last maintenance carried out at Courtesy Toyota, Brandon, I informed the Dealer that the Check Engine Light was on, I told them that I had visited 3 different places on the same day to detect the fault and it told me that the problem was the code P26CB, Water Pump. They told me that they had to diagnose the car one more time and that the cost was $200.00 (this is a scam when the problem was already detected). Additionally, I understood that the water pump of my vehicle model had a recall, because it came out with a factory defect and a new car is practically not one for the water pump to be broken in such a short time. The Dealer did not want to solve this problem in the warranty of this claim, who informed me that I had to pay $1400.00 for this repair ($500 for the part and 900 Labor) (another bigger scam) so I had to buy the part from Toyota OnLine to solve it. It is unfair that in such a short time a part of the vehicle is damaged due to a manufacturing problem and the Dealers (who we all know that their main objective is to obtain profits rather than solutions for their clients) abuse and do not assume the brand's responsibility to solve problems and projecting a negative image towards them. The warning lights were on the vehicle's dashboard indicating to stop and visit the Dealer, but no solution was possible on their part. Many people have complained about this damaged part of the vehicle in these models due to the electric water pump that does not have the required duration.
Corrective Action:
Water Pump, Toyota Camry 2018 LE, 2.5. In the last maintenance carried out at Courtesy Toyota, Brandon, I informed the Dealer that the Check Engine Light was on, I told them that I had visited 3 different places on the same day to detect the fault and it told me that the problem was the code P26CB, Water Pump. They told me that they had to diagnose the car one more time and that the cost was $200.00 (this is a scam when the problem was already detected). Additionally, I understood that the water pump of my vehicle model had a recall, because it came out with a factory defect and a new car is practically not one for the water pump to be broken in such a short time. The Dealer did not want to solve this problem in the warranty of this claim, who informed me that I had to pay $1400.00 for this repair ($500 for the part and 900 Labor) (another bigger scam) so I had to buy the part from Toyota OnLine to solve it. It is unfair that in such a short time a part of the vehicle is damaged due to a manufacturing problem and the Dealers (who we all know that their main objective is to obtain profits rather than solutions for their clients) abuse and do not assume the brand's responsibility to solve problems and projecting a negative image towards them. The warning lights were on the vehicle's dashboard indicating to stop and visit the Dealer, but no solution was possible on their part. Many people have complained about this damaged part of the vehicle in these models due to the electric water pump that does not have the required duration.
Additional Notes:
Water Pump, Toyota Camry 2018 LE, 2.5. In the last maintenance carried out at Courtesy Toyota, Brandon, I informed the Dealer that the Check Engine Light was on, I told them that I had visited 3 different places on the same day to detect the fault and it told me that the problem was the code P26CB, Water Pump. They told me that they had to diagnose the car one more time and that the cost was $200.00 (this is a scam when the problem was already detected). Additionally, I understood that the water pump of my vehicle model had a recall, because it came out with a factory defect and a new car is practically not one for the water pump to be broken in such a short time. The Dealer did not want to solve this problem in the warranty of this claim, who informed me that I had to pay $1400.00 for this repair ($500 for the part and 900 Labor) (another bigger scam) so I had to buy the part from Toyota OnLine to solve it. It is unfair that in such a short time a part of the vehicle is damaged due to a manufacturing problem and the Dealers (who we all know that their main objective is to obtain profits rather than solutions for their clients) abuse and do not assume the brand's responsibility to solve problems and projecting a negative image towards them. The warning lights were on the vehicle's dashboard indicating to stop and visit the Dealer, but no solution was possible on their part. Many people have complained about this damaged part of the vehicle in these models due to the electric water pump that does not have the required duration.
Mfg Campaign: 11581575
Recall Date: Apr 7, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission stopped working at approx 78,000 miles. The car completely died while driving with my children in the car. The tech said the fluid was black and there was no apparent cause of the transmission damage.
Corrective Action:
The transmission stopped working at approx 78,000 miles. The car completely died while driving with my children in the car. The tech said the fluid was black and there was no apparent cause of the transmission damage.
Additional Notes:
The transmission stopped working at approx 78,000 miles. The car completely died while driving with my children in the car. The tech said the fluid was black and there was no apparent cause of the transmission damage.
Mfg Campaign: 11578399
Recall Date: Mar 20, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Support Program: 22TE02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Support Program: 22TE02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Toyota Camry. The contact stated that while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Support Program: 22TE02. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 50,000.
Mfg Campaign: 11578029
Recall Date: Mar 18, 2024
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
1.The transmission in my vehicle suffered not one, but two failures or malfunctions. Regrettably, as of March 13, 2024, I am no longer in possession of the vehicle. However, I do possess video footage, photographs, and a diagnostic report from the Toyota dealership, along with statements that I personally addressed to Toyota USA regarding the matter. 2.The transmission failure jeopardized both my safety and that of others on the road. While driving, I experienced a dangerous situation where pressing the gas pedal resulted in the engine revving, but the car failed to accelerate when necessary, posing a significant risk during critical moments. 3.The dealership confirmed the issue on two separate occasions. This problem occurred twice and was verified by the dealership. 4.The dealership conducted an inspection on the vehicle, but to my knowledge, no inspection was carried out by the police, manufacturers, insurance representatives, or any other parties. 5.Instantaneously the failure occurred, warning lamps, messages, and other symptoms indicating the problem were present.
Corrective Action:
1.The transmission in my vehicle suffered not one, but two failures or malfunctions. Regrettably, as of March 13, 2024, I am no longer in possession of the vehicle. However, I do possess video footage, photographs, and a diagnostic report from the Toyota dealership, along with statements that I personally addressed to Toyota USA regarding the matter. 2.The transmission failure jeopardized both my safety and that of others on the road. While driving, I experienced a dangerous situation where pressing the gas pedal resulted in the engine revving, but the car failed to accelerate when necessary, posing a significant risk during critical moments. 3.The dealership confirmed the issue on two separate occasions. This problem occurred twice and was verified by the dealership. 4.The dealership conducted an inspection on the vehicle, but to my knowledge, no inspection was carried out by the police, manufacturers, insurance representatives, or any other parties. 5.Instantaneously the failure occurred, warning lamps, messages, and other symptoms indicating the problem were present.
Additional Notes:
1.The transmission in my vehicle suffered not one, but two failures or malfunctions. Regrettably, as of March 13, 2024, I am no longer in possession of the vehicle. However, I do possess video footage, photographs, and a diagnostic report from the Toyota dealership, along with statements that I personally addressed to Toyota USA regarding the matter. 2.The transmission failure jeopardized both my safety and that of others on the road. While driving, I experienced a dangerous situation where pressing the gas pedal resulted in the engine revving, but the car failed to accelerate when necessary, posing a significant risk during critical moments. 3.The dealership confirmed the issue on two separate occasions. This problem occurred twice and was verified by the dealership. 4.The dealership conducted an inspection on the vehicle, but to my knowledge, no inspection was carried out by the police, manufacturers, insurance representatives, or any other parties. 5.Instantaneously the failure occurred, warning lamps, messages, and other symptoms indicating the problem were present.
Mfg Campaign: 11577067
Recall Date: Mar 13, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Vehicle should have automatic emergency braking safety feature when vehicle is driving in “Reverse”. I made a very careless and dangerous mistake because I was in a rush and placed my vehicle in “Reverse” instead of “Park”, immediately after parking on the street in front of my friend’s house. Not realizing the vehicle was in reverse, I quickly opened the driver’s side door and placed my left foot on the street as I was getting out. Suddenly, the moving vehicle and opened driver’s side door knocked me down on the street and continued to drive in reverse crushing my body. The vehicle should have stopped the moment it hit something or before it hit something. Instead, the vehicle smashed me against the pavement, rolled right over me, and then continued in reverse at a rapid speed. At the same time, my friend was getting out of the front passenger side and was almost pinned against a telephone pole that the opened passenger side door hit, but thankfully she got out of the way just in time. The car, however, continued running in reverse. Another friend had to run down the street and literally jump in the driver’s side to quickly place his foot on the brakes. I was still laying injured on the street in agony, and sustained multiple injuries.
Corrective Action:
Vehicle should have automatic emergency braking safety feature when vehicle is driving in “Reverse”. I made a very careless and dangerous mistake because I was in a rush and placed my vehicle in “Reverse” instead of “Park”, immediately after parking on the street in front of my friend’s house. Not realizing the vehicle was in reverse, I quickly opened the driver’s side door and placed my left foot on the street as I was getting out. Suddenly, the moving vehicle and opened driver’s side door knocked me down on the street and continued to drive in reverse crushing my body. The vehicle should have stopped the moment it hit something or before it hit something. Instead, the vehicle smashed me against the pavement, rolled right over me, and then continued in reverse at a rapid speed. At the same time, my friend was getting out of the front passenger side and was almost pinned against a telephone pole that the opened passenger side door hit, but thankfully she got out of the way just in time. The car, however, continued running in reverse. Another friend had to run down the street and literally jump in the driver’s side to quickly place his foot on the brakes. I was still laying injured on the street in agony, and sustained multiple injuries.
Additional Notes:
Vehicle should have automatic emergency braking safety feature when vehicle is driving in “Reverse”. I made a very careless and dangerous mistake because I was in a rush and placed my vehicle in “Reverse” instead of “Park”, immediately after parking on the street in front of my friend’s house. Not realizing the vehicle was in reverse, I quickly opened the driver’s side door and placed my left foot on the street as I was getting out. Suddenly, the moving vehicle and opened driver’s side door knocked me down on the street and continued to drive in reverse crushing my body. The vehicle should have stopped the moment it hit something or before it hit something. Instead, the vehicle smashed me against the pavement, rolled right over me, and then continued in reverse at a rapid speed. At the same time, my friend was getting out of the front passenger side and was almost pinned against a telephone pole that the opened passenger side door hit, but thankfully she got out of the way just in time. The car, however, continued running in reverse. Another friend had to run down the street and literally jump in the driver’s side to quickly place his foot on the brakes. I was still laying injured on the street in agony, and sustained multiple injuries.
Mfg Campaign: 11575117
Recall Date: Mar 3, 2024
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle should have automatic emergency braking safety feature when vehicle is driving in “Reverse”. I made a very careless and dangerous mistake because I was in a rush and placed my vehicle in “Reverse” instead of “Park”, immediately after parking on the street in front of my friend’s house. Not realizing the vehicle was in reverse, I quickly opened the driver’s side door and placed my left foot on the street as I was getting out. Suddenly, the moving vehicle and opened driver’s side door knocked me down on the street and continued to drive in reverse crushing my body. The vehicle should have stopped the moment it hit something or before it hit something. Instead, the vehicle smashed me against the pavement, rolled right over me, and then continued in reverse at a rapid speed. At the same time, my friend was getting out of the front passenger side and was almost pinned against a telephone pole that the opened passenger side door hit, but thankfully she got out of the way just in time. The car, however, continued running in reverse. Another friend had to run down the street and literally jump in the driver’s side to quickly place his foot on the brakes. I was still laying injured on the street in agony, and sustained multiple injuries.
Corrective Action:
Vehicle should have automatic emergency braking safety feature when vehicle is driving in “Reverse”. I made a very careless and dangerous mistake because I was in a rush and placed my vehicle in “Reverse” instead of “Park”, immediately after parking on the street in front of my friend’s house. Not realizing the vehicle was in reverse, I quickly opened the driver’s side door and placed my left foot on the street as I was getting out. Suddenly, the moving vehicle and opened driver’s side door knocked me down on the street and continued to drive in reverse crushing my body. The vehicle should have stopped the moment it hit something or before it hit something. Instead, the vehicle smashed me against the pavement, rolled right over me, and then continued in reverse at a rapid speed. At the same time, my friend was getting out of the front passenger side and was almost pinned against a telephone pole that the opened passenger side door hit, but thankfully she got out of the way just in time. The car, however, continued running in reverse. Another friend had to run down the street and literally jump in the driver’s side to quickly place his foot on the brakes. I was still laying injured on the street in agony, and sustained multiple injuries.
Additional Notes:
Vehicle should have automatic emergency braking safety feature when vehicle is driving in “Reverse”. I made a very careless and dangerous mistake because I was in a rush and placed my vehicle in “Reverse” instead of “Park”, immediately after parking on the street in front of my friend’s house. Not realizing the vehicle was in reverse, I quickly opened the driver’s side door and placed my left foot on the street as I was getting out. Suddenly, the moving vehicle and opened driver’s side door knocked me down on the street and continued to drive in reverse crushing my body. The vehicle should have stopped the moment it hit something or before it hit something. Instead, the vehicle smashed me against the pavement, rolled right over me, and then continued in reverse at a rapid speed. At the same time, my friend was getting out of the front passenger side and was almost pinned against a telephone pole that the opened passenger side door hit, but thankfully she got out of the way just in time. The car, however, continued running in reverse. Another friend had to run down the street and literally jump in the driver’s side to quickly place his foot on the brakes. I was still laying injured on the street in agony, and sustained multiple injuries.
Mfg Campaign: 11575117
Recall Date: Mar 3, 2024
Toyota Motor Corporation
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Driving down the interstate it started snowing and it was a wet snow so it was sticking to the front of the car. Warning light for the front collision light came on and said was disabled or something like that. It was also white outs during this snow storm so with that out not knowing if there's a car in front of me put not only my life but my husband's life in danger. Once we stopped for gas and cleared front of car off it was fine. We've owned this car since 2018 and this is the 1st snowstorm we've encountered this.
Corrective Action:
Driving down the interstate it started snowing and it was a wet snow so it was sticking to the front of the car. Warning light for the front collision light came on and said was disabled or something like that. It was also white outs during this snow storm so with that out not knowing if there's a car in front of me put not only my life but my husband's life in danger. Once we stopped for gas and cleared front of car off it was fine. We've owned this car since 2018 and this is the 1st snowstorm we've encountered this.
Additional Notes:
Driving down the interstate it started snowing and it was a wet snow so it was sticking to the front of the car. Warning light for the front collision light came on and said was disabled or something like that. It was also white outs during this snow storm so with that out not knowing if there's a car in front of me put not only my life but my husband's life in danger. Once we stopped for gas and cleared front of car off it was fine. We've owned this car since 2018 and this is the 1st snowstorm we've encountered this.
Mfg Campaign: 11573523
Recall Date: Feb 23, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 Toyota Camry. The contact stated that extra effort was needed while turning the steering wheel, and for the steering wheel to return to center. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer confirmed that the vehicle was outside the production date for a Customer Support Program. The vehicle was not repaired due to the cost. The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Corrective Action:
The contact owns a 2018 Toyota Camry. The contact stated that extra effort was needed while turning the steering wheel, and for the steering wheel to return to center. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer confirmed that the vehicle was outside the production date for a Customer Support Program. The vehicle was not repaired due to the cost. The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Additional Notes:
The contact owns a 2018 Toyota Camry. The contact stated that extra effort was needed while turning the steering wheel, and for the steering wheel to return to center. No warning light was illuminated. The vehicle was taken to the dealer and a diagnostic test was performed. The dealer confirmed that the vehicle was outside the production date for a Customer Support Program. The vehicle was not repaired due to the cost. The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 110,000.
Mfg Campaign: 11569050
Recall Date: Jan 31, 2024
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I brought my car in for maintenance and while the vehicle was on the lift, the top mounting bracket of both front MacPherson struts failed and allowed the coil spring to decompress to the furthest extent allowed by the other suspension components. Both struts catastrophically failed within 10 minutes of each other, causing a loud violent bang, but not immediately when the tires were lifted off the pavement. By all measures, this is a design flaw that allowed moisture to be trapped in the top strut mount which greatly accelerated this component's failure. Every other visible portion of the strut and all other components on the under carriage look almost pristine, showing almost no corrosion. The maintenance and subsequent repair did not occur at a Toyota Dealership
Corrective Action:
I brought my car in for maintenance and while the vehicle was on the lift, the top mounting bracket of both front MacPherson struts failed and allowed the coil spring to decompress to the furthest extent allowed by the other suspension components. Both struts catastrophically failed within 10 minutes of each other, causing a loud violent bang, but not immediately when the tires were lifted off the pavement. By all measures, this is a design flaw that allowed moisture to be trapped in the top strut mount which greatly accelerated this component's failure. Every other visible portion of the strut and all other components on the under carriage look almost pristine, showing almost no corrosion. The maintenance and subsequent repair did not occur at a Toyota Dealership
Additional Notes:
I brought my car in for maintenance and while the vehicle was on the lift, the top mounting bracket of both front MacPherson struts failed and allowed the coil spring to decompress to the furthest extent allowed by the other suspension components. Both struts catastrophically failed within 10 minutes of each other, causing a loud violent bang, but not immediately when the tires were lifted off the pavement. By all measures, this is a design flaw that allowed moisture to be trapped in the top strut mount which greatly accelerated this component's failure. Every other visible portion of the strut and all other components on the under carriage look almost pristine, showing almost no corrosion. The maintenance and subsequent repair did not occur at a Toyota Dealership
Mfg Campaign: 11568710
Recall Date: Jan 30, 2024
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