Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA16
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB04/23TA04
Recall Date: May 30, 2023
Consumer Complaints
318 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.
Corrective Action:
My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.
Additional Notes:
My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.
Mfg Campaign: 11517724
Recall Date: Apr 18, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.
Corrective Action:
My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.
Additional Notes:
My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.
Mfg Campaign: 11517724
Recall Date: Apr 18, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Corrective Action:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Additional Notes:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Mfg Campaign: 11517498
Recall Date: Apr 17, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Corrective Action:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Additional Notes:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Mfg Campaign: 11517498
Recall Date: Apr 17, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Corrective Action:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Additional Notes:
I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.
Mfg Campaign: 11517498
Recall Date: Apr 17, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Corrective Action:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Additional Notes:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Mfg Campaign: 11517298
Recall Date: Apr 16, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Corrective Action:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Additional Notes:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Mfg Campaign: 11517298
Recall Date: Apr 16, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Corrective Action:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Additional Notes:
Just a couple weeks ago, my 16 year old daughter was driving our NEW 2023 Corolla Cross when she came to a busy intersection and had to stop for the red light. She reduced her speed to make the complete stop and WITHOUT engaging the ECO system (Stop/Start feature using the brake) the vehicle completely shut down and locked up on her with the "Power Steering Low" warning as well as some description about the brake. She asked what happened and what should she do. I turned the Hazard lights on and I asked her if she had tried to engage the ECO system Start/Stop and she said no. I told her to see if she could engage the Stop/Start by firmly pressing on the brake, she could not. I told her to put the car in park and again try to engage the ECO system, she could not. I told her to turn the vehicle off while in park and then restart the car. When she turned the car back on the warning cleared and she could drive the vehicle a few blocks to work. It was raining, not heavily, and we had the windshield wipers on. The "Power Steering Low" showed another time when I had the car idling in the parking lot with the wipers going waiting for my son after his game. I had to turn the car off. Numerous occasions the "Battery Charging" warning will appear when I have tried to engage the ECO system Stop/Start. One day I could not get the ECO system to engage no matter what I did, NO additional accessories were on. Same as the Power Steering Low issue unknown but, my daughter has experienced the wheel firmly locking up where she cannot control the wheel while centered in the lane. The lane assist seems to engage aggressively when not needed creating a temporary situation where the drive cannot control the wheel. My dealer has had the car 8 days without being able to replicate any error and unfortunately there SUBSTANTIAL DEFECTS DO NOT log in the cars history. Most concerning is the lack of logged warnings which the dealer says they can't diagnose the issue. Huge safety concern!!
Mfg Campaign: 11517298
Recall Date: Apr 16, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Corrective Action:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Additional Notes:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Mfg Campaign: 11516471
Recall Date: Apr 11, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Corrective Action:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Additional Notes:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Mfg Campaign: 11516471
Recall Date: Apr 11, 2023
Toyota Motor Corporation
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Corrective Action:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Additional Notes:
While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.
Mfg Campaign: 11516471
Recall Date: Apr 11, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Corrective Action:
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Additional Notes:
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Mfg Campaign: 11516544
Recall Date: Apr 11, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Corrective Action:
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Additional Notes:
I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.
Mfg Campaign: 11516544
Recall Date: Apr 11, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.
Corrective Action:
The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.
Additional Notes:
The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.
Mfg Campaign: 11516082
Recall Date: Apr 8, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.
Corrective Action:
The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.
Additional Notes:
The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.
Mfg Campaign: 11516082
Recall Date: Apr 8, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Corrective Action:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Additional Notes:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Mfg Campaign: 11516038
Recall Date: Apr 7, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Corrective Action:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Additional Notes:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Mfg Campaign: 11516038
Recall Date: Apr 7, 2023
Toyota Motor Corporation
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Corrective Action:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Additional Notes:
I was driving my NEW 2023 corolla cross home on the side of the toll road (busy road). I stopped at a red light and pressed the brake down for the stop engine. When the light turned green and I let my foot off the brake warning lights went off saying “low steering power” the wheel locked and my car would not go. Kept saying “press brake firmly to restart” which I did several times and nothing happened. Finally I put the car in park and pressed the break with the start button a few times and it turned back on so I could drive away. However, I was stuck in the middle lane on road with a high speed limit between 50-60. I put my hazards on and cars were good about going around but it was very scary. Then the same thing happened when I was in the middle yield section trying to cross a very busy highway. I dont think the stop engine initiated and the car still locked up. This is a huge safety issue.
Mfg Campaign: 11516038
Recall Date: Apr 7, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Corrective Action:
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Additional Notes:
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Mfg Campaign: 11515723
Recall Date: Apr 6, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Corrective Action:
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Additional Notes:
When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.
Mfg Campaign: 11515723
Recall Date: Apr 6, 2023
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