Complaints & Recalls
Official Safety Recalls - Important!
20 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25TA02/25LA02
Recall Date: Jan 29, 2025
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA16
Recall Date: Dec 20, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TA08/ 23LA02
Recall Date: Jul 12, 2023
Toyota Motor Engineering & Manufacturing
Safety Issue:
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23TB04/23TA04
Recall Date: May 30, 2023
Consumer Complaints
318 ComplaintsToyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed “Ignition on”, “Steering power low”, “engine check signal”, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle’s engine was stopped and same situation happened again. Now the vehicle sent back to dealership again and wait for further investigation. This is a repeat problem!! Safety issue!!
Corrective Action:
This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed “Ignition on”, “Steering power low”, “engine check signal”, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle’s engine was stopped and same situation happened again. Now the vehicle sent back to dealership again and wait for further investigation. This is a repeat problem!! Safety issue!!
Additional Notes:
This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed “Ignition on”, “Steering power low”, “engine check signal”, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle’s engine was stopped and same situation happened again. Now the vehicle sent back to dealership again and wait for further investigation. This is a repeat problem!! Safety issue!!
Mfg Campaign: 11506449
Recall Date: Feb 9, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.
Corrective Action:
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.
Additional Notes:
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.
Mfg Campaign: 11505807
Recall Date: Feb 6, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.
Corrective Action:
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.
Additional Notes:
This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.
Mfg Campaign: 11505807
Recall Date: Feb 6, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Corrective Action:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Additional Notes:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Mfg Campaign: 11503812
Recall Date: Jan 26, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Corrective Action:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Additional Notes:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Mfg Campaign: 11503812
Recall Date: Jan 26, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Corrective Action:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Additional Notes:
I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.
Mfg Campaign: 11503812
Recall Date: Jan 26, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Corrective Action:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Additional Notes:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Mfg Campaign: 11503823
Recall Date: Jan 26, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Corrective Action:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Additional Notes:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Mfg Campaign: 11503823
Recall Date: Jan 26, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Corrective Action:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Additional Notes:
I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.
Mfg Campaign: 11503823
Recall Date: Jan 26, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Corrective Action:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Additional Notes:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Mfg Campaign: 11503721
Recall Date: Jan 25, 2023
Toyota Motor Corporation
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Corrective Action:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Additional Notes:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Mfg Campaign: 11503721
Recall Date: Jan 25, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Corrective Action:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Additional Notes:
I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)
Mfg Campaign: 11503721
Recall Date: Jan 25, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I think it’s the start/stop system or battery that gave me issue. I stopped at a red light and triggered auto-stop and waited for the red light for quite a while. Suddenly the car beeped and the screen popped with a message ‘Engine Stopped. Steering Power low. Press Brake firmly to Restart’. I panicked and tried as it suggested, but it didn’t work. Then I put the gear in Park and pressed the button to turn off the car, and then restarted as usual, it worked. This problem showed up for the first time 8 days after I bought it. Additional information includes that today was the first time I added gas since I bought it, and added to full fuel. The gas was from Shell. It was in the afternoon and sunny. It rained from 4pm when I used the car later and to 8pm when I used the car again. The issue occurred around 8pm. If the car suddenly dies when I drive on the highway, it’ll put my and people in car in danger for sure. I’m planning to get my battery checked tomorrow in O’Reilly and contact my dealership on Monday.
Corrective Action:
I think it’s the start/stop system or battery that gave me issue. I stopped at a red light and triggered auto-stop and waited for the red light for quite a while. Suddenly the car beeped and the screen popped with a message ‘Engine Stopped. Steering Power low. Press Brake firmly to Restart’. I panicked and tried as it suggested, but it didn’t work. Then I put the gear in Park and pressed the button to turn off the car, and then restarted as usual, it worked. This problem showed up for the first time 8 days after I bought it. Additional information includes that today was the first time I added gas since I bought it, and added to full fuel. The gas was from Shell. It was in the afternoon and sunny. It rained from 4pm when I used the car later and to 8pm when I used the car again. The issue occurred around 8pm. If the car suddenly dies when I drive on the highway, it’ll put my and people in car in danger for sure. I’m planning to get my battery checked tomorrow in O’Reilly and contact my dealership on Monday.
Additional Notes:
I think it’s the start/stop system or battery that gave me issue. I stopped at a red light and triggered auto-stop and waited for the red light for quite a while. Suddenly the car beeped and the screen popped with a message ‘Engine Stopped. Steering Power low. Press Brake firmly to Restart’. I panicked and tried as it suggested, but it didn’t work. Then I put the gear in Park and pressed the button to turn off the car, and then restarted as usual, it worked. This problem showed up for the first time 8 days after I bought it. Additional information includes that today was the first time I added gas since I bought it, and added to full fuel. The gas was from Shell. It was in the afternoon and sunny. It rained from 4pm when I used the car later and to 8pm when I used the car again. The issue occurred around 8pm. If the car suddenly dies when I drive on the highway, it’ll put my and people in car in danger for sure. I’m planning to get my battery checked tomorrow in O’Reilly and contact my dealership on Monday.
Mfg Campaign: 11502986
Recall Date: Jan 21, 2023
Toyota Motor Corporation
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Corrective Action:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Additional Notes:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Mfg Campaign: 11502559
Recall Date: Jan 19, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Corrective Action:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Additional Notes:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Mfg Campaign: 11502559
Recall Date: Jan 19, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Corrective Action:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Additional Notes:
I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.
Mfg Campaign: 11502559
Recall Date: Jan 19, 2023
Toyota Motor Corporation
Defect Description:
ENGINE
Potential Consequences:
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.
Corrective Action:
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.
Additional Notes:
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.
Mfg Campaign: 11500559
Recall Date: Jan 7, 2023
Toyota Motor Corporation
Defect Description:
STEERING
Potential Consequences:
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.
Corrective Action:
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.
Additional Notes:
I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.
Mfg Campaign: 11500559
Recall Date: Jan 7, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury